Name: Event Planner - CPD Accredited
Price: 53 GBP
Availability: InStock

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p> <p>Give a compliment to your career and take it to the next level. This <strong>Know Your Customer (KYC) </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this <strong>Know Your Customer (KYC) </strong>will help you keep ahead of the pack.</p> <p>The <strong>Know Your Customer (KYC) </strong>incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this coursewill add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the <strong> Know Your Customer (KYC),</strong> you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with this <strong>Know Your Customer (KYC) </strong>course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>What other courses are included with this Know Your Customer (KYC)?</strong></p> <ul> <li><strong>Course 01:</strong> Know Your Customer (KYC)</li><li><strong>Course 02:</strong> Sales: Psychology of Customers</li><li><strong>Course 03: </strong>Customer Relationship Management </li><li><strong>Course 04:</strong> Phone-Based Customer Service</li><li><strong>Course 05:</strong> Retail Management - Level 5</li><li><strong>Course 06:</strong> GCSE English</li><li><strong>Course 07:</strong> Public Speaking and Presentation Skill Course</li><li><strong>Course 08:</strong> The Formula to Talk with Strangers</li><li><strong>Course 09:</strong> Level 2 Microsoft Office Essentials</li><li><strong>Course 10:</strong> Time Management</li><li><strong>Course 11:</strong> Stress Management Training</li></ul> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Know Your Customer (KYC):</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable and in-demand skills without leaving your home.</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul> <p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p> <p><strong>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. </strong></p><p>Curriculum of <strong>Know Your Customer (KYC) Bundle </strong></p> <p><strong>Course 01: Know Your Customer (KYC)</strong></p> <ul> <li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul> <p><strong>Course 02: Sales: Psychology of Customers</strong></p> <ul> <li>Introduction</li><li>Introducing A.S.K - concentrating on 'A' for ATTRACT.</li><li>Section 3 The 'S' of A.S.K. - SERVING</li><li>Section 4 The K of A.S.K</li><li>Section 5 ...And lastly...</li></ul> <p><strong>Course 03: Customer Relationship Management </strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>Course 04: Phone-Based Customer Service</strong></p> <ul> <li>Module 1: Introduction to Customer Service</li><li>Module 2: What's Different about Good Customer Service?</li><li>Module 3: Customer Relationship Management</li><li>Module 4: Customer Service Communication Strategies</li><li>Module 5: Aspects of Phone Etiquette</li><li>Module 6: Building Rapport Over the Phone</li><li>Module 7: Inbound and Outbound Calls</li><li>Module 8: Active Listening and Managing Tough Callers</li><li>Module 9: Managing Interoffice Calls and Voicemail</li><li>Module 10: Problem Solving over the Phone</li><li>Module 11: Intra Organisation Dealings</li><li>Module 12: Measuring Customer Service</li></ul> <p><strong>Course 05: Retail Customer Service Training</strong></p> <ul> <li>Module 01: Who We Are and What We Do</li><li>Module 02: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 03: Importance of Consumer Behaviour</li><li>Module 04: Taking Trends and Targeting Customers Effectively</li><li>Module 05: The Importance of Communicating with Customers</li><li>Module 06: Identifying and Addressing Customer Needs</li><li>Module 07: Generating Return Business</li><li>Module 08: In-Person Customer Service</li><li>Module 09: Giving Customer Service over the Phone</li><li>Module 10: Providing Electronic Customer Service</li><li>Module 11: Recovering Difficult Customers</li><li>Module 12: Understanding When to Escalate</li></ul> <p><strong>Course 06: </strong><strong>GCSE English</strong></p> <ul> <li>Module 01: Introduction to GCSE English</li><li>Module 02: Edexcel English Section A Part 01</li><li>Module 03: Edexcel English Section A Part 02</li><li>Module 04: Edexcel English Section B</li><li>Module 05: Edexcel English Section C</li></ul> <p>and many more...</p> <p><strong>Course 07: Public Speaking and Presentation Skill Course</strong></p> <ul> <li>Introduction</li><li>QUICK UNLEARNING Before Starting this "SKILL"</li><li>IS THIS HAPPENED WITH YOU????</li><li>Impressive Methods of Hooking Audience, even before your Speech or Presentation</li><li>6 Highly Impressive Methods of Starting any Speech or Presentation!!</li><li>Body Language: 6 Methods for Impressive Body Language for Speech or Presentation</li><li>Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety</li><li>Effective Methods of Ending Any Speech or Presentation</li><li>Bonus</li></ul> <p><strong>Course 08: The Formula to Talk with Strangers</strong></p> <ul> <li>Section 01: Course Overview</li><li>Section 02: The Formula</li><li>Section 03: Summary</li><li>Section 04: End</li></ul> <p><strong>Course 09: Level 2 Microsoft Office Essentials</strong></p> <p>***Excel 2016***</p> <ul> <li>Getting Started with Microsoft Office Excel 2016</li><li>Performing Calculations</li><li>Modifying a Worksheet</li><li>Formatting a Worksheet</li><li>Printing Workbooks</li><li>Managing Workbooks</li></ul> <p>***Word 2016***</p> <ul> <li>Getting Started with Word</li><li>Formatting Text and Paragraphs</li><li>Working More Efficiently</li><li>Managing Lists</li><li>Adding Tables</li><li>Inserting Graphic Objects</li><li>Controlling Page Appearance</li><li>Preparing to Publish a Document</li><li>Workbooks - Microsoft Word 2016 (Beginner)</li></ul> <p>***PowerPoint 2016***</p> <ul> <li>PowerPoint Interface</li><li>Presentation Basics</li><li>Formatting</li><li>Inserting Options</li><li>Working with Objects</li><li>Table</li><li>Charts</li><li>Review and Presentatin</li></ul> <p>***Access 2016***</p> <ul> <li>Introduction to Access</li><li>Modify Data</li><li>Working with Queries</li><li>Access Forms</li><li>Working with Reports</li></ul> <p><strong>Course 10: Time Management</strong></p> <ul> <li>Identifying Goals</li><li>Effective Energy Distribution</li><li>Working with Your Personal Style</li><li>Building Your Toolbox</li><li>Establishing Your Action Plan</li></ul> <p><strong>Course 11: Stress Management Training</strong></p> <ul> <li>Beginning Concepts</li><li>Specific Stress Management Techniques</li><li>MORE Stress Reduction Strategies</li><li>Still MORE Stress Reduction Techniques - Part 1</li><li>Still MORE Stress Reduction Techniques - Part 2</li><li>Still MORE Stress Reduction Techniques - Part 3</li><li>BONUS Video &amp; Wrap Up!</li><li>Special LIVE Bonus Video!</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        115 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this <strong>Know Your Customer (KYC) </strong> bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Know Your Customer (KYC) </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

Learning & Development

Online Course Marketing

Finance Cert & Exam Prep

Know Your Customer (KYC)

Professional Skills Course (PSC)

Trainers Course

General Admission

<p>Give a compliment to your career and take it to the next level. This <strong>Cross-Cultural Awareness Training </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this <strong>Cross-Cultural Awareness Training </strong>will help you keep ahead of the pack.</p> <p>The <strong>Cross-Cultural Awareness Training </strong>incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this <strong>Cross-Cultural Awareness Training </strong>will add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the <strong> Cross-Cultural Awareness Training,</strong> you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with this <strong>Cross-Cultural Awareness Training </strong>course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>This Cross-Cultural Awareness Training Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong>Course 01: </strong>Cross-Cultural Awareness Training</li><li><strong>Course 02: </strong>Working Effectively Across Cultures</li><li><strong>Course 03: </strong>Equality and Diversity</li><li><strong>Course 04: </strong>Assertiveness and Self Confidence Development</li><li><strong>Course 05: </strong>The Formula to Talk with Strangers</li><li><strong>Course 06: </strong>People Management Skills Level 3</li><li><strong>Course 07: </strong>Resilience Masterclass</li><li><strong>Course 08: </strong>Customer Relationship Management</li><li><strong>Course 09: </strong>Public Speaking and Presentation Skill Course<strong><br /></strong></li><li><strong>Course 10: </strong>Workplace Confidentiality<strong><br /></strong></li><li><strong>Course 11: </strong>Sexual Harassment Awareness Training<strong><br /></strong></li></ul> <p>As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the <strong>Cross-Cultural Awareness Training</strong> to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere.</p> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Cross-Cultural Awareness Training:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li>PDF Certificates: Free (Previously it was £10*11= £110)</li><li>Hard Copy Certificates: Free (Previously it was £20*11= £220)</li></ul><p><strong>Curriculum of the Bundle </strong></p> <p><strong>Course 01: Cross-Cultural Awareness Training</strong></p> <ul> <li>Module 1: Introduction to Cross-Cultural Awareness</li><li>Module 2: Cross-Cultural Communication</li><li>Module 3: Corporate Cross-Cultural Awareness</li><li>Module 4: Cross-Cultural Design</li><li>Module 5: Cross-Cultural Competency</li><li>Module 6: Cultural Values</li><li>Module 7: Working with and Managing a Culturally Diverse Team</li></ul> <p><strong>Course 02: Working Effectively Across Cultures</strong></p> <ul> <li>Section 1: Introduction</li><li>Section 2: Cultural identity</li><li>Section 3: OBSERVE</li><li>Section 4: Learn</li><li>Section 5: APPLY</li><li>Section 6: More practical TIPS</li><li>Section 7: Wrap up</li></ul> <p><strong>Course 03: Equality and Diversity</strong></p> <ul> <li>Module 01: Introduction to Equality, Diversity and Discrimination</li><li>Module 02: Equality and Diversity Legislation</li><li>Module 03: Integrating Equality and Diversity into Policy</li><li>Module 04: Human Rights</li><li>Module 05: Promoting Diversity and Social Inclusion</li><li>Module 06: Equality Analysis</li><li>Module 07: Links between Values, Attitudes and Beliefs</li><li>Module 08: Basics of Discrimination</li><li>Module 09: Stereotypes, Prejudice, Discrimination and Bias</li><li>Module 10: Institutional Discrimination</li><li>Module 11: Unconscious Bias</li><li>Module 12: Affirmative Action</li><li>Module 13: Monitoring Equality and Diversity</li></ul> <p><strong>Course 04: Assertiveness and Self Confidence Development</strong></p> <ul> <li>Self Confidence Introduction</li><li>Ways to Find Yourself</li><li>Positive Mindset vs Negative Mindset</li><li>Do it, Feel it and Achieve it</li><li>Believe it and Achieve it</li><li>ESTEEM SELF ANALYSIS</li><li>STILL STRUGGLING TO FIND AND TO BE CONFIDENT</li></ul> <p><strong>Course 05: The Formula to Talk with Strangers</strong></p> <ul> <li>Section 01: Course Overview</li><li>Section 02: The Formula</li><li>Section 03: Summary</li><li>Section 04: End</li></ul> <p><strong>Course 06: People Management Skills Level 3</strong></p> <ul> <li>Introduction to Human Resources</li><li>Employee Recruitment and Selection Procedure</li><li>Employee Training and Development Process</li><li>Performance Appraisal Management</li><li>Employee Relations</li><li>Motivation and Counselling</li><li>Ensuring Health and Safety at the Workplace</li><li>Employee Termination</li><li>Employer Records and Statistics</li><li>Essential UK Employment Law</li></ul> <p><strong>Course 07: Resilience Masterclass</strong></p> <ul> <li>Module 01: 3 Reasons Therapy May Help Boost Your Resilience</li><li>Module 02: 3 Signs That You Are Resilient</li><li>Module 03: 3 Ways to Boost Your Child's Resilience</li><li>Module 04: 4 Myths about Resilience to Stop Believing Today</li><li>Module 05: 4 Reasons Why Resilience Matters in the Workplace</li><li>Module 06: Become Resilient With the Seven Cs of Resilience</li><li>Module 07: Top 5 Attributes Of Resilient People</li><li>Module 08: Top 5 Benefits of Resilience</li><li>Module 09: Top 5 Ways to Boost Resilience to Overcome Adversity in Life</li><li>Module 10: What is Resilience?</li></ul> <p><strong>Course 07: Customer Relationship Management</strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>Course 09: Public Speaking and Presentation Skill Course</strong></p> <ul> <li>Introduction</li><li>QUICK UNLEARNING Before Starting this "SKILL"</li><li>IS THIS HAPPENED WITH YOU????</li><li>Impressive Methods of Hooking Audience, even before your Speech or Presentation</li><li>6 Highly Impressive Methods of Starting any Speech or Presentation!!</li><li>Body Language: 6 Methods for Impressive Body Language for Speech or Presentation</li><li>Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety</li><li>Effective Methods of Ending Any Speech or Presentation</li></ul> <p><strong>Course 10: Workplace Confidentiality<br /></strong></p> <ul> <li>Module 01: Introduction to workplace confidentiality</li><li>Module 02: Business Etiquettes and Types of Confidentiality</li><li>Module 03: The Importance of Confidentiality</li><li>Module 04: Confidentiality with Co-workers</li><li>Module 05: Preventing Confidentiality Breach</li><li>Module 06: How Employers Can Protect Confidential Information</li></ul> <p><strong>Course 11: Sexual Harassment Awareness Training<br /></strong></p> <ul> <li>Module 01: What is Sexual Harassment?</li><li>Module 02: Sexual Harassment in the Workplace</li><li>Module 03: The Law and Sexual Harassment</li><li>Module 04: Addressing Sexual Harassment</li><li>Module 05: Prevent Sexual Harassment at Work</li><li>Module 06: Policies and Procedures</li><li>Module 07: How to Deal with Sexual Harassment in the Workplace?</li><li>Module 08: Mediation and the Aftermath</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this <strong>Cross-Cultural Awareness Training </strong>bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Cross-Cultural Awareness Training </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various expertise will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Certificate in Further Education & Training (Cert Ed)

Centre for Counselling & Psychotherapy Training (CCPT)

Life Coach Training

Cross-Cultural Awareness Training

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get ready for an exceptional online learning experience with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PR, CRM, Facilities management, Motivation &amp; Communication </strong>bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The PR, CRM, Facilities management, Motivation &amp; Communication is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you&#39;re looking to break into a new field or deepen your existing knowledge, the<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> PR </strong>package has something for everyone.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As part of the PR, CRM, Facilities management, Motivation &amp; Communication package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the PR bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Bundle Comprises the Following CPD Accredited Courses:</strong></p><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PR : Public Relation</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Social Media Influencer</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Telesales Executive Training</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sales: Psychology of Customers</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Facilities Management Diploma</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Meeting Management Online</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Effective Communication Skills</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Crisis Communication for HR</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Marketing Communication</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Effective Communication with Better Email</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Master Yourself in Talking with Strangers</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Public Speaking Training</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivational Speaking Training</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Touch Typing Training</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career Development Plan Fundamentals<br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CV Writing and Job Searching<br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn to Level Up Your Leadership<br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Networking Skills for Personal Success<br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Ace Your Presentations: Public Speaking Masterclass</strong></li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcome:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain comprehensive insights into multiple fields.</li><li fr-original-style="" style="box-sizing: border-box;">Foster critical thinking and problem-solving skills across various disciplines.</li><li fr-original-style="" style="box-sizing: border-box;">Understand industry trends and best practices through the<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> PR</strong> Bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Develop practical skills applicable to real-world situations.</li><li fr-original-style="" style="box-sizing: border-box;">Enhance personal and professional growth with the<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> PR </strong>Bundle<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">.</strong></li><li fr-original-style="" style="box-sizing: border-box;">Build a strong knowledge base in your chosen course via the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PR </strong>Bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Benefit from the flexibility and convenience of online learning.</li><li fr-original-style="" style="box-sizing: border-box;">With the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PR</strong> package, validate your learning with a CPD certificate.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Embrace the future of learning with the PR, CRM, Facilities management, Motivation &amp; Communication, a rich anthology of 15 diverse courses. Each course in the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PR</strong> bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisPR, CRM, Facilities management, Motivation &amp; Communication bundle will take you on a unique and enriching educational journey.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the PR, CRM, Facilities management, Motivation &amp; Communication bundle offers you the flexibility and convenience to learn at your own pace. Make the PR package your trusted companion in your lifelong learning journey.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        205 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PR, CRM, Facilities management, Motivation &amp; Communication</strong> bundle is perfect for:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Lifelong learners looking to expand their knowledge and skills.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to enhance their career with CPD certification.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals wanting to explore new fields and disciplines.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who values flexible, self-paced learning from the comfort of home.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unleash your potential with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PR, CRM, Facilities management, Motivation &amp; Communication </strong>bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PR </strong>bundle package.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate Of Completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate Of Completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get a complimentary Hard Copy Certificate.</p></div>

                        </div>

NextGen Learning

Professional Development

Corporate Learning & Development

Continuous Professional Development (CPD)

PR, CRM, Facilities management, Motivation & Communication - 20 Courses Bundle

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get ready for an exceptional online learning experience with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel &amp; Toursim, Leisure Management, Hospitality &amp; Customer Service </strong> bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Travel &amp; Toursim, Leisure Management, Hospitality &amp; Customer Service is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you&#39;re looking to break into a new field or deepen your existing knowledge, the<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Travel &amp; Toursim </strong>package has something for everyone.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As part of the Travel &amp; Toursim, Leisure Management, Hospitality &amp; Customer Service package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Travel &amp; Toursim bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Bundle Comprises the Following CPD Accredited Courses:</strong></p><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel and Tourism Management Diploma</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel Administrator</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel Blogger</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leisure Management</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hospitality - Concierge</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Catering - Catering Management</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hospitality &amp; Restaurant Management</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate and Work With People From Other Culture</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PR : Public Relation</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Social Media Influencer</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sales: Psychology of Customers</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Facilities Management Diploma</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Effective Communication with Better Email</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Master Yourself in Talking with Strangers</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career Development Plan Fundamentals<br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CV Writing and Job Searching<br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn to Level Up Your Leadership<br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Networking Skills for Personal Success<br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Ace Your Presentations: Public Speaking Masterclass</strong></li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcome:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain comprehensive insights into multiple fields.</li><li fr-original-style="" style="box-sizing: border-box;">Foster critical thinking and problem-solving skills across various disciplines.</li><li fr-original-style="" style="box-sizing: border-box;">Understand industry trends and best practices through the<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Travel &amp; Toursim</strong> Bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Develop practical skills applicable to real-world situations.</li><li fr-original-style="" style="box-sizing: border-box;">Enhance personal and professional growth with the<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Travel &amp; Toursim.</strong></li><li fr-original-style="" style="box-sizing: border-box;">Build a strong knowledge base in your chosen course via the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel &amp; Toursim</strong>.</li><li fr-original-style="" style="box-sizing: border-box;">Benefit from the flexibility and convenience of online learning.</li><li fr-original-style="" style="box-sizing: border-box;">With the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel &amp; Toursim</strong> package, validate your learning with a CPD certificate.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Embrace the future of learning with the Travel &amp; Toursim, Leisure Management, Hospitality &amp; Customer Service , a rich anthology of 15 diverse courses. Each course in the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel &amp; Toursim</strong> bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisTravel &amp; Toursim, Leisure Management, Hospitality &amp; Customer Service bundle will take you on a unique and enriching educational journey.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Travel &amp; Toursim, Leisure Management, Hospitality &amp; Customer Service bundle offers you the flexibility and convenience to learn at your own pace. Make the Travel &amp; Toursim package your trusted companion in your lifelong learning journey.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        205 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel &amp; Toursim, Leisure Management, Hospitality &amp; Customer Service </strong> bundle is perfect for:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Lifelong learners looking to expand their knowledge and skills.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to enhance their career with CPD certification.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals wanting to explore new fields and disciplines.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who values flexible, self-paced learning from the comfort of home.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unleash your potential with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel &amp; Toursim, Leisure Management, Hospitality &amp; Customer Service </strong>bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel &amp; Toursim</strong>bundle package.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate Of Completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate Of Completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get a complimentary Hard Copy Certificate.</p></div>

                        </div>

Tourism Management

Hospitality & Tourism

Travel & Toursim, Leisure Management, Hospitality & Customer Service - 20 Courses Bundle

<p><strong>**Be prepared for the upcoming Hiring Season by enhancing your professional skillsets with Apex Learning! G</strong><strong>et Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now**</strong></p><p>In this UK Insurance complete bundle course, we go into detail and explain all you need to know about general, commercial, liability, and life insurance in the UK. We also go into detail on the UK insurance market, insurance fraud, and other related issues.</p><p>Learn how to become a well-respected and in-demand member of the UK insurance business. This dynamic business sector needs talented and motivated individuals to keep it running as a profitable market, and we can help you integrate in with ease. As an exceptional Insurance Agent, you will recognise your obligation and dedication to delivering the best brokerage for your grateful clients and consumers. You will understand the ideal schemes and contracts for each case, whether it is personal plans for houses and automobiles or a comprehensive corporate programme for a wealthy organisation.</p><p>This thorough course will walk you through the many aspects of the insurance industry and offer you helpful information regardless of your level of expertise. The subject ranges from fundamental vocabulary to the many forms of insurance and the abilities required for a successful career in this industry. You'll learn about risk management, underwriting, and claims management. Methods for detecting fraud and knowing the code of conduct can help you become an excellent agent.</p><p><strong>Courses are included in this Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3?</strong></p><ul><li><strong>Course 01: </strong>Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3</li><li><strong>Course 02: </strong>Insurance Agent Training</li><li><strong>Course 03: </strong>Pension UK</li><li><strong>Course 04: </strong>Law and Contracts - Level 2</li><li><strong>Course 05: </strong>Financial Investigator</li><li><strong>Course 06: </strong>Financial Analysis</li><li><strong>Course 07: </strong>Payroll Administrator and UK Payroll System Training</li><li><strong>Course 08: </strong>Business Analysis Level 3</li><li><strong>Course 09: </strong>Level 3 Tax Accounting</li><li><strong>Course 10: </strong>Microsoft Excel Training: Depreciation Accounting</li><li><strong>Course 11: </strong>Certificate in Anti Money Laundering (AML)</li><li><strong>Course 12: </strong>Know Your Customer (KYC)</li><li><strong>Course 13: </strong>Customer Relationship Management</li><li><strong>Course 14: </strong>Time Management</li></ul><p><strong>Enrol and Achieve Mastery in:</strong></p><ul><li>Recognising the significance of insurance in the UK financial industry</li><li>Learning about the many forms of insurance available on the market</li><li>Learning the fundamental skills required to work as an agent</li><li>Dealing with the demands of high-performing enterprises</li><li>Developing your capacity to manage risks in the workplace and on the job</li><li>Understanding how to carry out critical activities, including claim management and underwriting</li><li>Knowing how to spot examples of fraud when they occur</li><li>Understanding the code of ethics and behaviour required to work as a reliable insurance broker</li></ul><p><strong>Curriculum of UK Insurance Complete Package (General, Commercial, Liability, Life)</strong></p><p><strong>Course 01: Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3</strong></p><ul><li>01: Industry</li><li>02: The UK Industry</li><li>03: Principles</li><li>04: General</li><li>05: Personal Lines</li><li>06: Commercial Lines</li><li>07: Liability</li><li>08: Life Insurance</li><li>09: Insurance Fraud</li><li>10: Underwriting Process</li></ul><p><strong>Course 02: Insurance Agent Training</strong></p><ul><li>01: An Overview of the UK Insurance Industry</li><li>02: Principles</li><li>03: Types</li><li>04: Career in the Industry</li><li>05: Skills of an Agent</li><li>06: Business</li><li>07: Risk Management in</li><li>08: Underwriting Process</li><li>09: Claims Handling Process</li><li>10: Fraud Finding</li><li>11: Code of Ethics and Conduct</li></ul><p><strong>Course 03: Pension UK</strong></p><ul><li>01: Overview of the UK Pension system</li><li>02: Type of Pension Schemes</li><li>03: Pension Regulation</li><li>04: Pension Fund Governance</li><li>05: Law and Regulation of Pensions in the UK</li><li>06: Key Challenges in UK Pension System</li></ul><p><strong>Course 04: Law and Contracts - Level 2</strong></p><ul><li>01: Introduction to UK Laws</li><li>02: Ministry of Justice</li><li>03: Agreements and Contractual Intention</li><li>04: Considerations and Capacities of Contact Laws</li><li>05: Terms within a Contract</li><li>06: Misinterpretations and Mistakes</li><li>07: Consumer Protection</li><li>08: Privity of Contract</li><li>09: Insurance Contract Laws</li><li>10: Contracts for Employees</li><li>11: Considerations in International Trade Contracts</li><li>12: Laws and Regulations for International Trade</li><li>13: Remedies for Any Contract Breach</li></ul><p><strong>Course 05: Financial Investigator</strong></p><ul><li>01: Introduction to Financial Investigator</li><li>02: Introduction to Financial Investigation</li><li>03: Characteristics of Financial Crimes</li><li>04: Categories of Financial Crimes</li><li>05: Financial Crime Response Plan</li><li>06: Collecting, Preserving and Gathering Evidence</li><li>07: Laws against Financial Fraud</li></ul><p><strong>Course 06: Financial Analysis</strong></p><ul><li>1. Introduction</li><li>2. Profitability</li><li>3. Return Ratio</li><li>4. Liquidity Ratio</li><li>5.Operational Analysis</li><li>6. Detecting Manipulation</li></ul><p><strong>Course 07: Payroll Administrator and UK Payroll System Training</strong></p><ul><li>Module 01: Payroll System in the UK</li><li>Module 02: Payroll Basics</li><li>Module 03: Company Settings</li><li>Module 04: Legislation Settings</li><li>Module 05: Pension Scheme Basics</li><li>Module 06: Pay Elements</li><li>Module 07: The Processing Date</li><li>Module 08: Adding Existing Employees</li><li>Module 09: Adding New Employees</li><li>Module 10: Payroll Processing Basics</li><li>Module 11: Entering Payments</li><li>Module 12: Pre-Update Reports</li><li>Module 13: Updating Records</li><li>Module 14: e-Submissions Basics</li><li>Module 15: Process Payroll (November)</li><li>Module 16: Employee Records and Reports</li><li>Module 17: Editing Employee Records</li><li>Module 18: Process Payroll (December)</li><li>Module 19: Resetting Payments</li><li>Module 20: Quick SSP</li><li>Module 21: An Employee Leaves</li><li>Module 22: Final Payroll Run</li><li>Module 23: Reports and Historical Data</li><li>Module 24: Year-End Procedures</li></ul><p><strong>Course 08: Business Analysis Level 3</strong></p><ul><li>01: Introduction to Business Analysis</li><li>02: Business Processes</li><li>03: Business Analysis Planning and Monitoring</li><li>04: Strategic Analysis and Product Scope</li><li>05: Solution Evaluation</li><li>06: Investigation Techniques</li><li>07: Ratio Analysis</li><li>08: Stakeholder Analysis and Management</li><li>09: Process Improvement with Gap Analysis</li><li>10: Documenting and Managing Requirements</li><li>11: Career Prospect as a Business Analyst in the UK</li></ul><p><strong>Course 09: Level 3 Tax Accounting</strong></p><ul><li>01: Tax System and Administration in the UK</li><li>02: Tax on Individuals</li><li>03: National Insurance</li><li>04: How to Submit a Self-Assessment Tax Return</li><li>05: Fundamentals of Income Tax</li><li>06: Payee, Payroll and Wages</li><li>07: Value Added Tax</li><li>08: Corporation Tax</li><li>09: Double Entry Accounting</li><li>10: Management Accounting and Financial Analysis</li><li>11: Career as a Tax Accountant in the UK</li></ul><p><strong>Course 10: Microsoft Excel Training: Depreciation Accounting</strong></p><ul><li>Introduction</li><li>Depreciation Amortization and Related Terms</li><li>Various Methods of Depreciation and Depreciation Accounting</li><li>Depreciation and Taxation</li><li>Master Depreciation Model</li><li>Conclusion</li></ul><p><strong>Course 11: Certificate in Anti Money Laundering (AML)</strong></p><ul><li>01: Introduction to Money Laundering</li><li>02: Proceeds of Crime Act 2002</li><li>03: Development of Anti-Money Laundering Regulation</li><li>04: Responsibility of the Money Laundering Reporting Office</li><li>05: Risk-based Approach</li><li>06: Customer Due Diligence</li><li>07: Record Keeping</li><li>08: Suspicious Conduct and Transactions</li><li>09: Awareness and Training</li></ul><p><strong>Course 12: Know Your Customer (KYC)</strong></p><ul><li>01: Introduction to KYC</li><li>02: Customer Due Diligence</li><li>03: AML (Anti-Money Laundering)</li><li>04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>05: Regulations to be Complied by Industries</li><li>06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong>Course 13: Customer Relationship Management</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong>Course 14: Time Management</strong></p><ul><li>Identifying Goals</li><li>Effective Energy Distribution</li><li>Working with Your Personal Style</li><li>Building Your Toolbox</li><li>Establishing Your Action Plan</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p><p>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Insurance agent</li><li>Claims handler</li><li>Corporate accounts handler</li><li>Compliance Consultant</li><li>Client advisor</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Training Course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Insurance broker (£20,000 to £65,000)</li><li>Insurance account manager (£18,000 to £75,000)</li><li>Insurance underwriter (£18,000 to £65,000)</li><li>Financial adviser (£23,500 to £45,000)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>You will get the PDF Certificate for the title course (<strong>Understanding UK Insurance</strong>) absolutely Free! </p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Understanding UK Insurance</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Insurance : UK Insurance (General, Commercial, Liability, Life)

<p>Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified<strong> Marketing, Content and Sales Management</strong> bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our <strong>33</strong> course mega bundle that will exceed your expectations within your budget.</p><p>The<strong> Marketing, Content and Sales Management</strong> related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then <strong> StudyHub </strong>proposes a preparatory bundle. This comprehensive <strong>Marketing, Content and Sales Management</strong> bundle will help you build a solid foundation to become a proficient worker in the sector.</p><p><strong>This Marketing, Content and Sales Management Bundle consists of the following</strong><strong> 30 </strong><strong>CPD Accredited Premium courses - </strong></p><ul><li>Course 01:Affiliate Marketing</li><li>Course 02:Digital Marketing - Growth Hacking Techniques</li><li>Course 03:Digital Marketing and Advertising Level 3</li><li>Course 04:Lead Generation with Attraction Marketing for Business</li><li>Course 05:Social Media Marketing Training</li><li>Course 06:LinkedIn Marketing &amp; Sales Lead Generation Blueprint</li><li>Course 07:Telesales Executive Training</li><li>Course 08:Customer Relationship Management</li><li>Course 09:Personal and Networking Skills</li><li>Course 10:Effective Communication Skills Diploma</li><li>Course 11:Creativity and Problem Solving Skills</li><li>Course 12:Negotiation Essential Skills - Level 3</li><li>Course 13:Marketing Online Course</li><li>Course 14:Strategic Planning and Analysis for Marketing</li><li>Course 15:Webinar Marketing Funnel</li><li>Course 16:Sales &amp; Selling Management Course</li><li>Course 17:Secrets of Successful Sales</li><li>Course 18:Sales Negotiation Training</li><li>Course 19:Visual Merchandising</li><li>Course 20:Content Management</li><li>Course 21:Content Writing &amp; Copy Writing For SEO and Sales</li><li>Course 22:Email Content Writing</li><li>Course 23:Professional Email Marketing Diploma</li><li>Course 24:Marketing Fundamentals</li><li>Course 25:TikTok Marketing for Business</li><li>Course 26:Facebook Marketing</li><li>Course 27:Instagram Marketing</li><li>Course 28:Property Marketing</li><li>Course 29:Pinterest Marketing</li><li>Course 30:Youtube Marketing Diploma</li></ul><p><strong>3 </strong><strong>Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques-</strong></p><ul><li>Course 01: Career Development Plan Fundamentals</li><li>Course 02: CV Writing and Job Searching</li><li>Course 03: Interview Skills: Ace the Interview</li></ul><p><strong>Learning Outcome</strong></p><p><strong>This tailor-made </strong><strong>Marketing, Content and Sales Management</strong><strong> bundle will allow you to-</strong></p><ul><li>Uncover your skills and aptitudes to break new ground in the related fields</li><li>Deep dive into the fundamental knowledge</li><li>Acquire some hard and soft skills in this area</li><li>Gain some transferable skills to elevate your performance</li><li>Maintain good report with your clients and staff</li><li>Gain necessary office skills and be tech savvy utilising relevant software</li><li>Keep records of your work and make a report</li><li>Know the regulations around this area</li><li>Reinforce your career with specific knowledge of this field</li><li>Know your legal and ethical responsibility as a professional in the related field</li></ul> <p><strong>Course 01: Affiliate Marketing</strong></p><ul><li>Understand the principles of affiliate marketing and its role in online business.</li><li>Learn effective strategies for affiliate program selection and management.</li><li>Explore techniques for building and nurturing relationships with affiliate partners.</li><li>Analyze key performance indicators (KPIs) to evaluate the success of affiliate marketing campaigns.</li><li>Develop practical skills for creating compelling affiliate content that resonates with target audiences.</li></ul><p><strong>Course 02: Digital Marketing - Growth Hacking Techniques</strong></p><ul><li>Master growth hacking techniques to accelerate digital marketing efforts.</li><li>Explore innovative strategies for customer acquisition and retention.</li><li>Learn how to leverage data analytics for informed decision-making in digital marketing.</li><li>Implement A/B testing and other optimization methods to enhance campaign performance.</li><li>Understand the ethical considerations and potential challenges associated with growth hacking in the digital landscape.</li></ul><p><strong>Course 03: Digital Marketing and Advertising Level 3</strong></p><ul><li>Gain a comprehensive understanding of digital marketing and advertising concepts.</li><li>Explore advanced targeting methods for digital advertising campaigns.</li><li>Analyze case studies to understand successful digital marketing and advertising campaigns.</li><li>Learn to create and execute effective digital advertising strategies across various platforms.</li><li>Understand the legal and ethical considerations in digital marketing and advertising.</li></ul><p><strong>Course 04: Lead Generation with Attraction Marketing for Business</strong></p><ul><li>Develop proficiency in attraction marketing techniques for lead generation.</li><li>Explore strategies to create engaging and valuable content to attract potential leads.</li><li>Understand the psychology behind consumer attraction and decision-making.</li><li>Learn to implement lead scoring systems for efficient lead management.</li><li>Analyze and optimize attraction marketing campaigns for maximum lead conversion.</li></ul><p><strong>Course 05: Social Media Marketing Training</strong></p><ul><li>Gain a comprehensive understanding of social media platforms and their audiences.</li><li>Develop strategies for creating engaging and shareable content on social media.</li><li>Learn effective community management techniques to build a loyal online following.</li><li>Utilize social media analytics to measure the impact and ROI of marketing efforts.</li><li>Explore the latest trends and updates in social media marketing across different platforms.</li></ul><p><strong>Course 06: LinkedIn Marketing &amp; Sales Lead Generation Blueprint</strong></p><ul><li>Optimise LinkedIn profiles for professional visibility.</li><li>Utilise advanced lead generation strategies on the LinkedIn platform.</li><li>Implement effective outreach tactics for B2B marketing and sales.</li><li>Analyse LinkedIn analytics to measure campaign success.</li><li>Create a comprehensive blueprint for LinkedIn marketing and sales lead generation.</li></ul><p><strong>Course 07: Telesales Executive Training</strong></p><ul><li>Develop effective communication skills for telesales.</li><li>Learn proven techniques for building rapport and trust over the phone.</li><li>Understand objection handling and negotiation in telesales.</li><li>Explore compliance and ethical considerations in telesales practices.</li><li>Master the art of closing deals through telesales.</li></ul><p><strong>Course 08: Customer Relationship Management</strong></p><ul><li>Understand the fundamentals and importance of customer relationship management (CRM).</li><li>Implement CRM systems for efficient customer data management.</li><li>Learn strategies for building and maintaining customer loyalty.</li><li>Analyse customer behaviour data to enhance business strategies.</li><li>Develop skills to handle customer feedback and resolve issues effectively.</li></ul><p><strong>Course 09: Personal and Networking Skills</strong></p><ul><li>Develop effective personal branding strategies.</li><li>Enhance networking skills for professional and personal growth.</li><li>Master the art of effective communication in networking settings.</li><li>Learn to build and nurture professional relationships.</li><li>Understand the role of emotional intelligence in personal and networking success.</li></ul><p><strong>Course 10: Effective Communication Skills Diploma</strong></p><ul><li>Develop clear and concise communication skills for various contexts.</li><li>Improve listening skills for better understanding and response.</li><li>Master written communication techniques for business and personal scenarios.</li><li>Explore non-verbal communication and its impact on effective communication.</li><li>Understand cultural sensitivity and diversity in communication.</li></ul><p>Course 11: Creativity and Problem Solving Skills</p><ul><li>Cultivate creative thinking techniques for problem-solving.</li><li>Explore methods to overcome creative blocks and foster innovation.</li><li>Understand the psychology of creativity and its application in various fields.</li><li>Develop strategies for collaborative problem-solving in professional settings.</li><li>Apply creative problem-solving skills to real-world scenarios.</li></ul><p>Course 12: Negotiation Essential Skills - Level 3</p><ul><li>Master advanced negotiation techniques for business and personal situations.</li><li>Understand the principles of principled negotiation and win-win outcomes.</li><li>Explore the psychology of negotiation and persuasion.</li><li>Develop strategies for effective conflict resolution through negotiation.</li><li>Enhance skills in preparing, conducting, and concluding successful negotiations.</li></ul><p>Course 13: Marketing Online Course</p><ul><li>Gain a comprehensive understanding of online marketing fundamentals.</li><li>Explore digital marketing channels, including SEO, SEM, and content marketing.</li><li>Learn effective online advertising strategies and campaign management.</li><li>Understand the role of analytics in measuring online marketing success.</li><li>Develop a strategic online marketing plan for business growth.</li></ul><p>Course 14: Strategic Planning and Analysis for Marketing</p><ul><li>Understand the importance of strategic planning in marketing.</li><li>Analyse market trends and conduct competitor analysis.</li><li>Develop strategic marketing plans aligned with organisational goals.</li><li>Implement SWOT analysis and other tools for effective planning.</li><li>Learn to adapt marketing strategies in response to changing market conditions.</li></ul><p>Course 15: Webinar Marketing Funnel</p><ul><li>Master the art of creating and hosting effective webinars.</li><li>Develop strategies to attract, engage, and convert webinar participants.</li><li>Understand webinar analytics and measure the success of marketing funnels.</li><li>Create compelling webinar content for different audience segments.</li><li>Optimise webinar marketing funnels for lead generation and conversion.</li></ul><p>Course 16: Sales &amp; Selling Management Course</p><ul><li>Understand the principles of effective sales management.</li><li>Develop sales strategies for different market segments.</li><li>Explore techniques for building and managing a successful sales team.</li><li>Learn to analyse sales performance and implement improvements.</li><li>Understand the ethical considerations in sales and selling management.</li></ul><p>Course 17: Secrets of Successful Sales</p><ul><li>Master the art of persuasive sales techniques.</li><li>Develop effective closing strategies for different sales scenarios.</li><li>Understand customer psychology and buying motivations.</li><li>Learn objection handling and negotiation skills for successful sales.</li><li>Apply ethical practices for long-term customer relationships.</li></ul><p>Course 18: Sales Negotiation Training</p><ul><li>Understand the dynamics of negotiation in sales.</li><li>Develop advanced negotiation skills for complex sales scenarios.</li><li>Learn to navigate objections and challenges during sales negotiations.</li><li>Explore strategies for achieving win-win outcomes in sales.</li><li>Apply negotiation tactics to enhance overall sales performance.</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        330 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Course 19: Visual Merchandising</p><ul><li>Understand the principles of effective visual merchandising.</li><li>Learn to create visually appealing and cohesive displays.</li><li>Explore techniques to attract and engage customers through visual elements.</li><li>Understand the role of visual merchandising in branding and marketing.</li><li>Apply principles of colour, layout, and space in visual merchandising.</li></ul><p>Course 20: Content Management</p><ul><li>Gain proficiency in content management systems (CMS).</li><li>Learn to create and organise digital content effectively.</li><li>Explore strategies for content distribution and syndication.</li><li>Understand the importance of content governance and compliance.</li><li>Develop skills for maintaining and updating content for optimal performance.</li></ul><p>Course 21: Content Writing &amp; Copywriting For SEO and Sales</p><ul><li>Develop writing skills for effective content creation and copywriting.</li><li>Understand the principles of SEO writing to enhance online visibility.</li><li>Learn persuasive copywriting techniques to drive sales and conversions.</li><li>Explore content planning and strategy for different marketing goals.</li><li>Apply best practices in writing content that resonates with target audiences.</li></ul><p>Course 22: Email Content Writing</p><ul><li>Master the art of writing compelling and engaging email content.</li><li>Develop strategies for effective email copywriting and storytelling.</li><li>Understand the psychology of email recipients for impactful communication.</li><li>Learn to create personalised and targeted email campaigns.</li><li>Analyse email metrics to improve the effectiveness of content.</li></ul><p>Course 23: Professional Email Marketing Diploma</p><ul><li>Gain comprehensive knowledge of email marketing fundamentals.</li><li>Develop proficiency in email marketing strategy and campaign planning.</li><li>Explore segmentation and automation for targeted email campaigns.</li><li>Understand regulatory compliance and ethical considerations in email marketing.</li><li>Analyse email marketing metrics for continuous improvement.</li></ul><p>Course 24: Marketing Fundamentals</p><ul><li>Understand the foundational concepts and principles of marketing.</li><li>Explore the marketing mix: product, price, place, and promotion.</li><li>Learn market segmentation and targeting strategies.</li><li>Understand consumer behaviour and the decision-making process.</li><li>Apply marketing fundamentals to create effective marketing plans.</li></ul><p>Course 25: TikTok Marketing for Business</p><ul><li>Gain insights into the TikTok platform and its audience.</li><li>Develop strategies for creating engaging and shareable content on TikTok.</li><li>Understand TikTok's advertising features and options.</li><li>Learn to leverage TikTok influencers for business promotion.</li><li>Analyse TikTok analytics to measure the success of marketing efforts.</li></ul><p>Course 26: Facebook Marketing</p><ul><li>Gain a comprehensive understanding of Facebook's marketing features.</li><li>Develop strategies for creating engaging content on the Facebook platform.</li><li>Explore Facebook advertising options and campaign management.</li><li>Understand Facebook analytics for measuring campaign performance.</li><li>Learn to leverage Facebook insights for audience targeting.</li></ul><p>Course 27: Instagram Marketing</p><ul><li>Understand Instagram's role in a comprehensive marketing strategy.</li><li>Develop visually appealing content for Instagram marketing.</li><li>Explore Instagram advertising features and sponsored content.</li><li>Learn effective hashtag strategies and community engagement on Instagram.</li><li>Analyse Instagram analytics for continuous improvement.</li></ul><p>Course 28: Property Marketing</p><ul><li>Gain insights into property marketing strategies for different markets.</li><li>Explore online and offline channels for property promotion.</li><li>Understand the legal and ethical considerations in property marketing.</li><li>Learn to create visually appealing property listings and marketing materials.</li><li>Develop strategies for effective communication with potential buyers and sellers.</li></ul><p>Course 29: Pinterest Marketing</p><ul><li>Understand the role of Pinterest in a visual marketing strategy.</li><li>Develop strategies for creating pinnable and shareable content on Pinterest.</li><li>Explore Pinterest advertising options for business promotion.</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Course 30: Youtube Marketing Diploma</p><ul><li>Gain a comprehensive understanding of YouTube as a marketing platform.</li><li>Develop strategies for creating and optimising YouTube channel content.</li><li>Explore YouTube advertising options and campaign management.</li><li>Learn to analyse YouTube analytics for measuring video performance.</li><li>Understand the role of storytelling and engagement in successful YouTube marketing.</li></ul><p>To participate in this course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Marketing, Content and Sales Management</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.</p>
                        </div>

Studyhub UK

Linkedin Marketing

Digital Marketing

Marketing Management

Business & Marketing

Google Digital Marketing

Sales Manager - CPD Certified

<div>
	<h3><b>Description:</b></h3>
<p><span>Customer care service holds daily business exercises like promoting, deals and so forth. This course is intended for people who are intrigued to improve capacities or upgrade their attitudes in this field. This course is designed to provide you with the strategies that will help you expand competition in your occupations. It helps you gain the skills that are required to deal with the difficult situations. This course will likewise enable you to improve you communication skills which will make it easier to speak and build good relationship with the clients.</span></p>
<h3><b>Who is this course for?</b></h3>
<ul>
<li><span>For individuals already existing in this field willing to enhance the abilities and learn new techniques.</span></li>
<li><span>For people who are ready to take customer care service as the future profession</span><span>.</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><b>Assessment:  </b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</span></li>
<li><span>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </span></li>
</ul>
<h3><b>Certification: </b></h3>
<ul>
<li><span>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. </span></li>
<li><span>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</span></li>
</ul>
<h3><b>Why choose us?</b></h3>
<ul>
<li><span>Affordable, engaging &amp; high-quality e-learning study materials;</span></li>
<li><span>Tutorial videos/materials from the industry leading experts;</span></li>
<li><span>Study in a user-friendly, advanced online learning platform;</span></li>
<li><span>Efficient exam systems for the assessment and instant result; </span></li>
<li><span>The UK &amp; internationally recognized accredited qualification;</span></li>
<li><span>Access to course content on mobile, tablet or desktop from anywhere anytime;</span></li>
<li><span>The benefit of career advancement opportunities;</span></li>
<li><span>24/7 student support via email.</span></li>
</ul>
<h3><b>Career path:</b></h3>
<p><span>Advanced Diploma in Customer Care and Relation course is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li><span>Technical support staff</span></li>
<li><span>Client relations manager</span></li>
<li><span>Call center manager</span></li>
<li>Customer service re-presenter.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Customer Service Basics</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service and Retention Templates</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service &amp; Retention Checklist</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service Checklist</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Developing Customer Relationship Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Good Customer Relationship - Why is it Important?</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Your Customers</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Calculate Customer's Lifetime Value</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Keep Your Customers Happy?</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Get Your Customers to Say 'Wow!'</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Proven Methods of Customer Retention</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Art of Customer Follow-up</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Loyalty Marketing Program</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Promotional Items to Enhance Customer Relations</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer's Complaints</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Deal with Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introducing the Seven Deadly Sins of Customer Service!</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Relationship Management (CRM) Software - The Benefits</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Choosing a CRM Program</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service over the Phone</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Becoming A Customer Service Professional </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Who We Are and What We Do</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Establishing Your Attitude</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Identifying and Addressing Customer Needs</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Generating Return Business</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - In-Person Customer Service</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Giving Customer Service over the Phone</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Providing Electronic Customer Service</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Recovering Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Understanding When to Escalate</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Ten Things You Can Do to WOW Customers Every Time</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Activities</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Customer Relationship Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Relationship Management</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What CRM Is and Who It Serves</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Checklist for Success</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Requirement Driven Product Selection</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Considerations in Tool Selection</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategies for Customer Retention</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building the Future</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Homegrown vs. Application Service Provider</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Evaluating and Reviewing Your Program</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Development Team</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Advanced Diploma in Customer Care and Relation</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Advanced Diploma in Customer Care and Relation</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
				</tbody></table>

John Academy

Customer Care

Customer Service

Customer Relations

Service Design Courses (SDC)

Advanced Diploma in Customer Care and Relation

<p>Give a compliment to your career and take it to the next level. This <strong>Party Planner: Creating Memorable and Stress-Free Events </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this <strong>Party Planner: Creating Memorable and Stress-Free Events </strong>will help you keep ahead of the pack.</p> <p>The <strong>Party Planner: Creating Memorable and Stress-Free Events </strong> incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this <strong>Party Planner: Creating Memorable and Stress-Free Events </strong>will add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the <strong> Party Planner: Creating Memorable and Stress-Free Events,</strong> you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with this course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>This Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong>Course 01: </strong>Level 3 Hospitality Management Course</li><li><strong>Course 02: </strong>Catering Management</li><li><strong>Course 03: </strong>Kids Party Planner Diploma</li><li><strong>Course 04: </strong>Customer Relationship Management</li><li><strong>Course 05: </strong>Interior Design Professional Diploma</li><li><strong>Course 06: </strong>Sophisticated Baking and Cake Decorating Level 2</li><li><strong>Course 07: </strong>Professional Photography Diploma</li><li><strong>Course 08: </strong>Working Effectively Across Cultures</li><li><strong>Course 09: </strong>Time Management</li><li><strong>Course 10: </strong>Retail Management - Level 5</li></ul> <p>As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the <strong>Party Planner: Creating Memorable and Stress-Free Events</strong> to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere.</p> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this course:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li></ul> <ul> <li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul> <p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p> <p><strong>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. </strong></p><p><strong>Curriculum:</strong></p> <p><strong>Course 01: Party Planner<br /></strong></p> <ul> <li>Module 01: Introduction to Party Planner</li><li>Module 02: Types of Parties - Overview</li><li>Module 03: Skills You Need to Be a Party Planner</li><li>Module 04: Starting Your Party Planning Business</li><li>Module 05: Party Planning Business Functions</li><li>Module 06: Initial Planning &amp; Budgeting</li><li>Module 07: Guest Demographics</li><li>Module 08: Choosing a Theme</li><li>Module 09: Venue Requirements</li><li>Module 10: Food and Beverage</li><li>Module 11: Vendors Every Party Planner Should Know</li><li>Module 12: Generating a Client Base</li><li>Module 13: Networking</li><li>Module 14: Making the Party Memorable</li></ul> <p><strong>Course 02: Level 3 Hospitality Management Course</strong></p> <ul> <li>Module 01: Introduction to Hospitality Management</li><li>An Overview of Hotel Industry</li><li>The Process of Selection and Recruitment in Hospitality Industry</li><li>The Process of Development and Training in Hospitality Industry</li><li>Module 05: Management of Front Office Operations</li><li>Management of Housekeeping, Engineering and Security Operations</li><li>Management of Food and Beverage Operations</li><li>Management of Service Quality in Hospitality Industry</li><li>Marketing in Travel and Tourism Business</li><li>Module 10: Accounting in Hospitality Industry</li><li>Customer Satisfaction</li><li>Module 12: E-Hospitality and Technology</li></ul> <p><strong>Course 03: Catering Management<br /></strong></p> <ul> <li>Module 1: An Overview of Catering Business</li><li>Module 2: Laws and Legislations Regarding food Safety and Hygiene</li><li>Module 3: Food Safety and Hygiene</li><li>Module 4: Food Safety in Catering</li><li>Module 5: Management of Food and Beverage Operations</li><li>Module 6: Marketing and Human Resource</li></ul> <p><strong>Course 04: Kids Party Planner Diploma<br /></strong></p> <ul> <li>Module 01: Planning a Kids' Party</li><li>Module 02: Skills You Need to Be a Party Planner</li><li>Module 03: Types of Kids' Parties</li><li>Module 04: The Finances</li><li>Module 05: Choosing a Theme</li><li>Module 06: Planning the Entertainment</li><li>Module 07: Focusing on Catering</li><li>Module 08: Making the Day Memorable</li></ul> <p><strong>Course 05: Customer Relationship Management <br /></strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>Course 06: Interior Design Professional Diploma<br /></strong></p> <ul> <li>Module 1: Introduction to Interior Design</li><li>Module 2: Design Principles</li><li>Module 3: Project Overview</li><li>Module 4: Design Elements</li><li>Module 5: Design Elements Practical Components</li><li>Module 6: Room by Room Design</li><li>Module 7: Popular Interior Designs</li><li>Module 8: Sustainable Design</li><li>Module 9: Presenting Your Ideas</li><li>Module 10: Managing Interior Design Business</li></ul> <p><strong>Course 07: Sophisticated Baking and Cake Decorating Level 2<br /></strong></p> <ul> <li>Module 01: Sophisticated Baking &amp; Cake Design</li><li>Module 02: Icing</li><li>Module 03: Fondant Making</li><li>Module 04: Decorating with Fondant</li><li>Module 05: Everything in Brief</li></ul> <p><strong>Course 08: Professional Photography Diploma</strong></p> <ul> <li>Introduction</li><li>Exposure</li><li>Digital Photography Masterclass</li><li>Focus and Depth of Field</li><li>Camera Anatomy</li><li>White Balance and Color</li><li>Lighting</li><li>Mobile Photography</li><li>Equipment - Cameras</li><li>Equipment - Lenses</li><li>Equipment - Accessories</li><li>Photo Scenario - Portrait</li><li>Photo Scenario - Long Exposure</li><li>Photo Scenario - Landscape</li><li>Photo Scenario - Product</li><li>Photo Scenario - Low Light</li><li>Photo Scenario - Sports &amp; Action</li><li>Photo Scenario - Macro</li><li>Photo Scenario - Street &amp; Architecture</li><li>Photo Scenario - Events</li><li>Photo Scenario - Aerial</li><li>Photo Scenario - Night</li><li>Intro to Photo Editing</li><li>Photoshop CC</li><li>Lightroom Classic CC</li><li>Lightroom CC</li><li>Mac Photos</li><li>Google Photos</li><li>Photoshop Express</li><li>Snapseed</li><li>Sharing Your Photos</li><li>Starting a Photo Business</li><li>Selling Stock Photos</li><li>Printing</li><li>Wildlife</li><li>Conclusion</li></ul> <p><strong>Course 09: Working Effectively Across Cultures<br /></strong></p> <ul> <li>Section 1: Introduction</li><li>Section 2: Cultural identity</li><li>Section 3: OBSERVE</li><li>Section 4: Learn</li><li>Section 5: APPLY</li><li>Section 6: More practical TIPS</li><li>Section 7: Wrap up</li></ul> <p><strong>Course 10: Time Management<br /></strong></p> <ul> <li>Identifying Goals</li><li>Effective Energy Distribution</li><li>Working with Your Personal Style</li><li>Building Your Toolbox</li><li>Establishing Your Action Plan</li></ul> <p><strong>Course 11: </strong><strong>Retail Management - Level 5</strong></p> <ul> <li>Module 01: Introduction to Retail Management</li><li>Module 02: Retail Strategy</li><li>Module 03: Retail Buying and Merchandising</li><li>Module 04: Retail Pricing</li><li>Module 05: Supply Chain Management in Retailing</li><li>Module 06: The Sales Process and Dealing with Customers at the Checkout</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this <strong>Party Planner: Creating Memorable and Stress-Free Events </strong>bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Party Planner: Creating Memorable and Stress-Free Events </strong> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various expertise will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Party Planner: Creating Memorable and Stress-Free Events

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p><p><em>'If eyes are the windows to the soul, then shop windows are just as revealing. They reveal the soul of the shop.'</em> - Debra Templar, the founder and owner of the Templar Group.</p><p>Wondering why all the time you love the dresses or shops that display lovely mannequins? It happens as they choose the best outfit for the dummy. If you want to learn the tips for increasing your sales through practical ways, the Visual Merchandising Diploma course is designed for you.</p><p>Merchandising refers to the activities of promoting sales or goods. Then what is Visual Merchandising? Simply, it means the visual presentation for boosting your sales. Visual Merchandising is the technique when products or services are highlighted for attracting, engaging, and motivating the customers. One of the best ways of Visual Merchandising is the use of dummy or mannequins.</p><p>The course provides a masterclass in interior and exterior design work, utilising displays, products, and logos to target a paying audience. You will be taught how to use mannequins and fixtures to draw attention, and then subliminally direct people to the stock and products that you want to highlight. Learn the secrets to shopping success by enrolling now</p><p><strong><em>Become a 'secret weapon' in the dynamic retail industry and use your artistic skills to attract customers and make sales.</em></strong></p><p>This engaging and comprehensive course presents all the techniques that an accomplished Visual Merchandiser will use to catch the consumer's eye.</p><p>If you work with retail displays or are thinking about opening your own store, this specialist course is for you. From Visual Merchandising to Window Display Skills, learn the tools to plan, design and create innovative retail environments and enhance the customer experience.</p><p>Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes.</p><p>Along with this course, you will get <strong>10 premium courses, an original hardcopy</strong>, <strong>11 PDF Certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This Bundle Consists of the following Premium courses: </strong></p><ul><li><strong>Course 01: </strong>Visual Merchandising</li><li><strong>Course 02: </strong>Mastering Colour - Architectural Design &amp; Interior Decoration</li><li><strong>Course 03: </strong>Basic Product Management<strong><br /></strong></li><li><strong>Course 04: </strong>Retail Management - Level 5</li><li><strong>Course 05: </strong>Warehouse</li><li><strong>Course 06: </strong>Strategic Planning and Analysis for Marketing</li><li><strong>Course 07: </strong>Business Branding</li><li><strong>Course 08: </strong>Customer Relationship Management</li><li><strong>Course 09: </strong>Sales: Psychology of Customers<strong><br /></strong></li><li><strong>Course 10: </strong>Effective Communication Skills Diploma</li><li><strong>Course 11: </strong>Product Photography<strong><br /></strong></li></ul><p>So, enrol now to advance your career!</p><p><strong>Benefits you'll get choosing Apex Learning:</strong></p><ul><li>Pay once and get lifetime access to 11 CPD courses</li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable knowledge without leaving your home</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><p>Curriculum</p><p><strong>Course 01: Visual Merchandising</strong></p><p><strong>Module 01:<br />Introduction </strong></p><p><strong>Module 02:<br />Store Layouts</strong></p><ul><li>Introduction to Store Layouts</li><li>Role of a Store Planner</li><li>Techniques for Creating Effective Store Layouts</li><li>Aims and Purposes of Store Layouts</li><li>Putting Together the Layouts</li></ul><p><strong>Module 03:<br />Exterior Design</strong></p><ul><li>Exterior Signs</li><li>Marquees and Banners</li><li>Walks and Entries</li><li>Landscaping</li><li>Window Displays</li></ul><p><strong>Module 04:<br />In-Store Design</strong></p><ul><li>Creating an Appealing Store Atmosphere</li><li>Lighting</li><li>Colour</li><li>Music and Scent</li><li>How Exciting Should a Store Be?</li></ul><p><strong>Module 05:<br />Mannequins in Visual Merchandising</strong></p><ul><li>Dressing A Mannequin</li><li>Securing A Mannequin</li><li>Grouping Mannequins</li><li>Maintenance</li><li>Importance of Mannequins</li></ul><p><strong>Module 06:<br />Display Fixtures</strong></p><ul><li>Different Types of Display Fixtures</li><li>Horizontal Fixtures</li><li>Vertical Fixtures</li><li>Shop Fits, Vendor and Specialist Fixtures</li><li>Wall Fixtures</li></ul><p><strong>Module 07:<br />The Role of a Visual Merchandiser</strong></p><ul><li>The Day-To-Day Role of a Visual Merchandiser</li><li>Visual Merchandising for Department Stores</li><li>Visual Merchandising for Multiple Chain Stores</li><li>Small Stores Visual Merchandising</li><li>Measuring Success</li></ul><p><strong>Visual Merchandising Module 08:<br />Challenges of Modern Visual Merchandising</strong></p><ul><li>Deficiency of New Technologies</li><li>Limited Display Space</li><li>Budget Constraints</li><li>Lack of Flexibility</li><li>Traditional Blueprints</li></ul><p><strong>Course 02: Mastering Colour - Architectural Design &amp; Interior Decoration</strong></p><ul><li>Introduction</li><li>The Impact of Fashion and Colour Trends</li><li>Colour Terminology</li><li>Colour Basics and Neutral Colours</li><li>Warm vs. Cool Colours</li><li>Colour Schemes</li><li>Colour Ratios and Applications</li><li>Using Colour to Trick the Eye</li><li>Conclusion</li></ul><p><strong>Course 03: Basic Product Management</strong></p><ul><li>Module 01: Course Introduction - Product</li><li>Module 02: Definition of Product</li><li>Module 03: Classification of Product</li><li>Module 04: Consumer Goods</li><li>Module 05: Business Goods</li><li>Module 06: Levels of a Product</li><li>Module 07: Product Quality</li><li>Module 08: Product Mix</li><li>Module 09: Product Life Cycle</li><li>Module 10: Branding</li><li>Module 11: Branding Strategies</li><li>Module 12: Brand Equity<strong><br /></strong></li></ul><p><strong>Course 04: Retail Management - Level 5</strong></p><ul><li>Introduction to Retail Management</li><li>Retail Strategy</li><li>Retail Buying and Merchandising</li><li>Retail Pricing</li><li>Supply Chain Management in Retailing</li><li>The Sales Process and Dealing with Customers at the Checkout</li><li>Importance of Consumer Behaviour</li><li>Taking Trends and Targeting Customers Effectively</li><li>The Importance of Communicating with Customers</li><li>Choosing a Retail Location</li><li>Retail Psychology</li><li>Negotiate the Right Deal with Suppliers</li><li>Develop Store Security Procedures</li><li>Management Skills for Leading Your Team</li><li>Selling in Multiple Channels</li><li>Retail Brand Management</li><li>Health &amp; Safety for Retail Stores</li><li>Consumer Rights Act</li></ul><p><strong>Course 05: Warehouse</strong></p><ul><li>Fundamentals of Warehouse Management</li><li>Warehousing: Function, Benefits and Types of Warehousing</li><li>Core Functions Of A Warehouse Management System</li><li>Challenges Of Warehouse Management</li><li>Technology In The Warehouse</li><li>Supply Chain Management Concepts</li><li>Warehouse Management Technologies to Adopt</li><li>Order Picking in the Warehouse</li><li>Managing Warehouse Inventory</li><li>Organize the Storage of Inventory in a Warehouse</li><li>Inventory Management Techniques</li><li>Inventory Control Flow of Processing</li><li>Logistics and Supply Chain In A Warehouse</li><li>Inventory Classification In The Warehouse</li><li>The Role Of Human Resource management In A Warehouse</li><li>Warehouse Safety</li><li>Warehouse Cost Management</li><li>Improve Warehouse Efficiency and Reduce Costs</li></ul><p><strong>Course 06: Strategic Planning and Analysis for Marketing</strong></p><ul><li>An Introduction to Strategic Planning</li><li>Development of a Strategic Plan</li><li>Strategic Planning for Marketing</li><li>Strategic and Marketing Analysis</li><li>Internal Analysis</li><li>External Analysis</li><li>Market Segmentation, Targeting and Positioning</li></ul><p><strong>Course 07: Business Branding</strong></p><ul><li>Business Course Promo Video</li><li>Chapter1</li><li>Chapter2</li><li>Chapter3</li><li>Chapter4</li><li>Chapter5</li><li>Chapter6</li><li>Chapter7</li><li>Chapter8</li><li>Chapter9</li></ul><p><strong>Course 08: Customer Relationship Management</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong>Course 09: Sales: Psychology of Customers</strong></p><ul><li>Introduction</li><li>Introducing A.S.K - concentrating on 'A' for ATTRACT.</li><li>Section 3 The 'S' of A.S.K. - SERVING</li><li>Section 4 The K of A.S.K</li><li>Section 5 ...And lastly...</li></ul><p><strong>Course 10: Effective Communication Skills Diploma</strong></p><ul><li>Business Communication</li><li>Verbal and Non-verbal Communication</li><li>Written Communication</li><li>Electronic Communication</li><li>Communicating with Graphic</li><li>Effectively Working for Your Boss</li></ul><p><strong>Course 11: Product Photography</strong></p><ul><li>Photography 101 -Your Simple Outline!</li><li>Learning to shoot in Manual Mode</li><li>The 'Pre-Production' Phase</li><li>The Background</li><li>Lighting &amp; Love</li><li>The Actual Photoshoot!</li><li>Post-Production Phase</li><li>The Final Word</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There is no time limit for completing this course; it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this various expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Visual Merchandising</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Visual Merchandising

<p>With a single payment you will gain access to <strong>Event Planner </strong>including <strong>10</strong> additional premium courses, <strong>original hardcopy certificate, transcript</strong> and a <strong>student ID card</strong> which will allow you to get discounts on things like music, food, travel and clothes etc.</p> <p><strong>Courses are included with this Event Planner Complete Bundle:</strong></p> <ul> <li><strong>Course 01:</strong> Event Planner</li><li><strong>Course 02:</strong> Event Management</li><li><strong>Course 03:</strong> Catering Management</li><li><strong>Course 04:</strong> Business Analysis Level 3</li><li><strong>Course 05:</strong> Interior Design Professional Diploma</li><li><strong>Course 06:</strong> Effective Communication Skills</li><li><strong>Course 07: </strong>Basic Adobe Photoshop</li><li><strong>Course 08: </strong>Professional Photography Diploma</li><li><strong>Course 09:</strong> Customer Relationship Management</li><li><strong>Course 10:</strong> Baking and Cake Decorating Level 2</li><li><strong>Course 11:</strong> Health and Safety at Workplace</li></ul> <p><strong>If you want to gain a solid understanding of Event Planner and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Event Planner course designed by expert instructors.</strong></p> <p>The Event Planner will cover a comprehensive range of <strong>12, </strong>you'll have 24/7 online access to the study materials, introductory videos, assessment tests, study resources and tutor support for a lifetime.</p> <p>The Event Planner will help you to develop your skills, confidence and knowledge of this sector, helping to add real value to your CV and personal development.</p> <p>Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd.</p> <p><strong>Event Planner </strong>has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows.</p> <p>All of our courses have interactive online modules that allow studying to take place where and when you want it to.</p> <p>The only thing you need to take <strong>Event Planner </strong>is Wi-Fi and a screen. You'll never be late for class again.</p> <p>Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes.</p> <p>Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online <strong>Event Planner </strong>course is perfect!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Event Planner:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul><p><strong>Course 01: Event Planner</strong></p> <ul> <li>Module 01: Introduction to Event Management</li><li>Module 02: Role of an Event Planner</li><li>Module 03: Event Classification</li><li>Module 04: Events and Clients</li><li>Module 05: Steps to Plan an Event</li><li>Module 06: Invitation to the Event</li><li>Module 07: Event Marketing</li><li>Module 08: Catering at Events</li><li>Module 09: Event Decorations</li><li>Module 10: Cleaning and Waste Disposal</li><li>Module 11: Event Security</li><li>Module 12: Developing an Event Planning Business</li></ul> <p><strong>Course 02: Event Management</strong></p> <ul> <li>Event Planning</li><li>Steps for Planning an Event</li><li>Invitations, Greetings, and Dress Code</li><li>Table Manners and Table Settings</li><li>The Event</li><li>What is Event Management</li><li>Types of Events</li></ul> <p><strong>Course 03: Catering Management</strong></p> <ul> <li>Module 1: An Overview of Catering Business</li><li>Module 2: Laws and Legislations Regarding food Safety and Hygiene</li><li>Module 3: Food Safety and Hygiene</li><li>Module 4: Food Safety in Catering</li><li>Module 5: Management of Food and Beverage Operations</li><li>Module 6: Marketing and Human Resource</li></ul> <p><strong>Course 04: Business Analysis Level 3</strong></p> <ul> <li>Module 01: Introduction to Business Analysis</li><li>Module 02: Business Processes</li><li>Module 03: Business Analysis Planning and Monitoring</li><li>Module 04: Strategic Analysis and Product Scope</li><li>Module 05: Solution Evaluation</li><li>Module 06: Investigation Techniques</li><li>Module 07: Ratio Analysis</li><li>Module 08: Stakeholder Analysis and Management</li><li>Module 09: Process Improvement with Gap Analysis</li><li>Module 10: Documenting and Managing Requirements</li><li>Module 11: Career Prospect as a Business Analyst in the UK</li></ul> <p><strong>Course 05: Interior Design Professional Diploma</strong></p> <ul> <li>Module 1: Introduction to Interior Design</li><li>Module 2: Design Principles</li><li>Module 3: Project Overview</li><li>Module 4: Design Elements</li><li>Module 5: Design Elements Practical Components</li><li>Module 6: Room by Room Design</li><li>Module 7: Popular Interior Designs</li><li>Module 8: Sustainable Design</li><li>Module 9: Presenting Your Ideas</li><li>Module 10: Managing Interior Design Business</li></ul> <p><strong>Course 06: Effective Communication Skills</strong></p> <ul> <li>Introduction To Communication - Goals &amp; Benefits</li><li>Key Principles Of Communication</li><li>We are Always Communicating</li><li>Fundamentals Of Communication - Part 1</li><li>Fundamentals Of Communication - Part 2</li><li>Great Communication Tips - Part 1</li><li>Great Communication Tips - Part 2</li><li>Self-Talk &amp; Powerful Language</li><li>Miscommunication</li><li>Still MORE Great Tips! Part 1</li><li>Still MORE Great Tips! Part 2</li><li>Still MORE Great Tips! Part 3</li><li>Final Thoughts and Suggestions</li><li>PROMO Communication (BEST)</li></ul> <p><strong>Course 07: Basic Adobe Photoshop</strong></p> <ul> <li>Section 01: Shortcuts &amp; the Brush</li><li>Section 02: Layers</li><li>Section 03: Modify Your Portrait</li><li>Section 04: Watermark &amp; Figures</li><li>Section 05: Modify Your Text</li></ul> <p><strong>Course 08: Professional Photography Diploma</strong></p> <ul> <li>Introduction</li><li>Exposure</li><li>Digital Photography Masterclass</li><li>Focus and Depth of Field</li><li>Camera Anatomy</li><li>White Balance and Color</li><li>Lighting</li><li>Mobile Photography</li><li>Equipment - Cameras</li><li>Equipment - Lenses</li><li>Equipment - Accessories</li><li>Photo Scenario - Portrait</li><li>Photo Scenario - Long Exposure</li><li>Photo Scenario - Landscape</li><li>Photo Scenario - Product</li><li>Photo Scenario - Low Light</li><li>Photo Scenario - Sports &amp; Action</li><li>Photo Scenario - Macro</li><li>Photo Scenario - Street &amp; Architecture</li><li>Photo Scenario - Events</li><li>Photo Scenario - Aerial</li><li>Photo Scenario - Night</li><li>Intro to Photo Editing</li><li>Photoshop CC</li><li>Lightroom Classic CC</li><li>Lightroom CC</li><li>Mac Photos</li><li>Google Photos</li><li>Photoshop Express</li><li>Snapseed</li><li>Sharing Your Photos</li><li>Starting a Photo Business</li><li>Selling Stock Photos</li><li>Printing</li><li>Wildlife</li><li>Conclusion</li></ul> <p><strong>Course 09: Customer Relationship Management</strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>Course 10: Baking and Cake Decorating Level 2</strong></p> <ul> <li>Module 01: Sophisticated Baking &amp; Cake Design</li><li>Module 02: Icing</li><li>Module 03: Fondant Making</li><li>Module 04: Decorating with Fondant</li><li>Module 05: Everything in Brief</li></ul> <p><strong>Course 11: Health and Safety at Workplace<br /></strong></p> <ul> <li>Module 01: Health and Safety at Work and the Laws</li><li>Module 02: Managing for Health and Safety</li><li>Module 03: Risk Assessment and Common Risks</li><li>Module 04: Workplace Health, Safety and Welfare</li><li>Module 05: Accidents and Ill Health at Work</li><li>Module 06: Electrical, Fire and Gas Safety</li><li>Module 07: Safety in Different Work Settings</li><li>Module 08: Work Equipment Hazards and Risk Control</li><li>Module 09: Other Health and Safety Hazards at Work</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul> <p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p> <p><strong>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99.</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>There is no experience or previous certifications required for enrolment on this bundle. It is available to all students, of all academic backgrounds.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management, Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Event Planner - CPD Accredited

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Customer Relationship Management (CRM), KYC &amp; Customer Service Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.</p><p>The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of <strong>CRM</strong> to the specifics of <strong>KYC compliance</strong>, and the nuances of exceptional <strong>Customer Service</strong>, this bundle has it all. Additionally, it focusses on personal development skills such as <strong>Assertiveness</strong>, <strong>Self-confidence</strong>, <strong>Stress Management</strong>, and <strong>Effective Communication</strong>, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of <strong>Professional CV Writing</strong> and <strong>Job Search Skills</strong> ensures you're fully prepared to take the next step in your career.</p><p>Key Features of the Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Diploma in Customer Relationship Management (CRM)</strong></li><li><strong> QLS Course 02: KYC</strong></li><li><strong> QLS Course 03: Customer Service</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Assertiveness and Self-Confidence Development</li><li><strong>Course 02:</strong> Patient Customer Service Training</li><li><strong>Course 03:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 04:</strong> Customer Service - Representative</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class for Life</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul></ul><p>Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!</p><p><strong>Learning Outcomes of Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to build and maintain customer relationships.</li><li>Understand KYC regulations and their application in business.</li><li>Deliver outstanding customer service across various platforms.</li><li>Develop assertiveness and self-confidence in professional settings.</li><li>Manage stress effectively in high-pressure customer service environments.</li><li>Enhance communication skills for clear, impactful interactions.</li></ul><p><strong>Why Prefer this CRM Course?</strong></p><ul><li>Get free <strong>QLS Endorsed Certificates</strong> upon completion of the CRM course</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Diploma in Customer Relationship Management (CRM)</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Communication Skills</li><li>Module 08: Negotiation Techniques</li><li>Module 09: Conflict Management</li><li>Module 10: Time Management</li><li>Module 11: Handling Customer Complaints</li><li>Module 12: Future of CRM</li></ul><p><strong> Course 02: KYC<br /></strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong> Course 03: Customer Service</strong></p><ul><li>Module 01: Who We Are and What We Do</li><li>Module 02: Establishing Your Attitude</li><li>Module 03: Identifying and Addressing Customer Needs</li><li>Module 04: Generating Return Business</li><li>Module 05: In-Person Customer Service</li><li>Module 06: Giving Customer Service over the Phone</li><li>Module 07: Providing Electronic Customer Service</li><li>Module 08: Recovering Difficult Customers</li><li>Module 09: Understanding When to Escalate</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*13 = £169)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (Previously it was £99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>CRM professionals</li><li>KYC analysts</li><li>Job seekers</li><li>Team leaders</li><li>Career changers</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this CCTV Operation &amp; Security Management bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Customer Service Representative - £18,000 to £25,000</li><li>KYC Analyst - £25,000 to £40,000</li><li>Communications Manager - £30,000 to £45,000</li><li>Stress Management Coach - £25,000 to £35,000</li><li>Professional CV Writer - £20,000 to £30,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>QLS Endorsed Hard Copy Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Hard copy certificate - Included<br /><br /></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

***24 Hour Limited Time Flash Sale*** 

 Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts 

 FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter
Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.
The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of CRM to the specifics of KYC compliance, and the nuances of exceptional Customer Service, this bundle has it all. Additionally, it focusses on personal development skills such as Assertiveness, Self-confidence, Stress Management, and Effective Communication, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of Professional CV Writing and Job Search Skills ensures you're fully prepared to take the next step in your career.
Key Features of the Customer Relationship Management (CRM), KYC & Customer Service Bundle:
3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC & Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses.
QLS Course 01: Diploma in Customer Relationship Management (CRM)
QLS Course 02: KYC
QLS Course 03: Customer Service
5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.
Course 01: Assertiveness and Self-Confidence Development
Course 02: Patient Customer Service Training
Course 03: Win Customers Efficiently: Customer Service Diploma
Course 04: Customer Service - Representative
Course 05: Complete Communication Skills Master Class for Life
In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle.
Course 01: Professional CV Writing
Course 02: Job Search Skills
Course 03: Self-Esteem & Confidence Building
Course 04: Professional Diploma in Stress Management
Course 05: Complete Communication Skills Master Class
Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!
Learning Outcomes of Customer Relationship Management (CRM), KYC & Customer Service Bundle:
Master CRM strategies to build and maintain customer relationships.
Understand KYC regulations and their application in business.
Deliver outstanding customer service across various platforms.
Develop assertiveness and self-confidence in professional settings.
Manage stress effectively in high-pressure customer service environments.
Enhance communication skills for clear, impactful interactions.
Why Prefer this CRM Course?
Get free QLS Endorsed Certificates upon completion of the CRM course
Get a Free Student ID Card with CRM Training
The CRM course is Affordable and Simple to understand
Lifetime Access to the CRM course materials
The CRM course comes with 24/7 Tutor Support
Start your learning journey straight away!
*** Course Curriculum ***
 Course 01: Diploma in Customer Relationship Management (CRM)
Module 01: Introduction to Customer Relationship Management (CRM)
Module 02: CRM Fundamentals
Module 03: CRM Strategies
Module 04: Data Analysis in CRM
Module 05: CRM Databases
Module 06: Deepening Customer Relationship
Module 07: Communication Skills
Module 08: Negotiation Techniques
Module 09: Conflict Management
Module 10: Time Management
Module 11: Handling Customer Complaints
Module 12: Future of CRM
 Course 02: KYC

Module 01: Introduction to KYC
Module 02: Customer Due Diligence
Module 03: AML (Anti-Money Laundering)
Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom
Module 05: Regulations to be Complied by Industries
Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance
 Course 03: Customer Service
Module 01: Who We Are and What We Do
Module 02: Establishing Your Attitude
Module 03: Identifying and Addressing Customer Needs
Module 04: Generating Return Business
Module 05: In-Person Customer Service
Module 06: Giving Customer Service over the Phone
Module 07: Providing Electronic Customer Service
Module 08: Recovering Difficult Customers
Module 09: Understanding When to Escalate
=========>>>>> And 10 More Courses <<<<<=========
How will I get my Certificate?
After successfully completing the course, you will be able to order your Certificates as proof of your achievement.
PDF Certificate: Free (Previously it was £12.99*13 = £169)
CPD Hard Copy Certificate: Free (Previously it was £29.99)
QLS Endorsed Hard Copy Certificate: Free (Previously it was £99)
 CPD 
130 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:
Customer service reps
CRM professionals
KYC analysts
Job seekers
Team leaders
Career changers
 Requirements 
You will not need any prior background or expertise to enrol in this CCTV Operation & Security Management bundle.
 Career path 
After completing this bundle, you are to start your career or begin the next phase of your career.
Customer Relationship Manager - £30,000 to £50,000
Customer Service Representative - £18,000 to £25,000
KYC Analyst - £25,000 to £40,000
Communications Manager - £30,000 to £45,000
Stress Management Coach - £25,000 to £35,000
Professional CV Writer - £20,000 to £30,000
 Certificates 
CPD Accredited Digital Certificate
 Digital certificate - Included 
Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.
CPD Accredited Hard Copy Certificate
 Hard copy certificate - Included 
Please note that International students have to pay an additional £10 as a shipment fee.
QLS Endorsed Hard Copy Certificates
 Hard copy certificate - Included 
Hard copy certificate - Included


Please note that International students have to pay an additional £10 as a shipment fee.

Academy for Health and Fitness

Customer Relationship Management

CRM (Customer Relationship Management)

Customer Relationship Management (CRM), KYC & Customer Service

<h3><b>Overview</b></h3>
<p><b>Uplift Your Career &amp; Skill Up to Your Dream Job - Learning Simplified From Home!</b></p>
<p><span>Kickstart your career &amp; boost your employability by helping you discover your skills, talents and interests with our special </span><b>Customer Relationship Management (CRM) </b><span>Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces.</span></p>
<p><span>The </span><b>Customer Relationship Management (CRM) </b><span>Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This </span><b>Customer Relationship Management (CRM) </b><span>Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</span></p>
<p><span>This </span><b>Customer Relationship Management (CRM) </b><span>Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly.</span></p>
<p><span>At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support.</span></p>
<h3><b>Why buy this Customer Relationship Management (CRM)?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Customer Relationship Management (CRM)</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Customer Relationship Management (CRM)</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Customer Relationship Management (CRM)</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Customer Relationship Management (CRM)</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Customer Relationship Management (CRM) </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Customer Experience Management

Customer Relationship Management (CRM)

<p>Gain an in-depth understanding of <strong>Customer Relationship Management (CRM) </strong>and Unleash your potential in this industry. Develop job-ready competencies for a high-demand career with this QLS Endorsed <strong>Customer Relationship Management (CRM) </strong>course.</p> <p>The career may be the road for you if you've always wanted a gratifying profession. <strong>Customer Relationship Management (CRM) </strong>skills have become more essential than ever as the industry continues to create revolutionary services and products. If you're a problem-solver who enjoys winning, this career will be both rewarding and profitable.</p> <p><strong>Enrol in the </strong><strong>Customer Relationship Management (CRM) </strong><strong>course today   Learn at your own rhythm and gain an amazing E-learning experience</strong></p><p><strong>Certificate of Achievement</strong></p> <p>Quality Licence Scheme Endorsed Certificate of Achievement</p> <p>Upon successful completion of the <strong>Customer Relationship Management (CRM) </strong>course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of  </p> <ul> <li>139 GBP within UK</li><li>149 GBP for International Delivery (Postal Fees Included)</li></ul> <p><strong>CPD Certification</strong></p> <p>After successfully completing the assessment of this <strong>Customer Relationship Management (CRM) </strong>course, you will be eligible for a Free CPD Certificate. You can also get a Printed Hardcopy for only 3.99 GBP.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Customer Relationship Management (CRM) </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p>Please Note: Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p><strong><strong>Anyone can enrol in this </strong><strong>Customer Relationship Management (CRM) </strong><strong>course.</strong></strong></p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Customer Relationship Management (CRM) </strong> Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Imperial Academy

Commercial & Contract Management Certification Program (CCM)

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

<p>Fast-track your way to masterful business communication with our CPD Certified course in Customer Relationship Management (CRM). In the modern business landscape, the art of maintaining meaningful relationships with customers can be a game-changer, and that's where CRM steps in. Our course offers an engaging deep dive into the world of CRM, providing you with practical skills to leverage customer insights and foster stronger relationships.</p><p>With this course, you will grasp the core elements of CRM and learn how to apply them to ensure customer loyalty and business growth. Explore the intersection of CRM and technology, and learn how digital tools can streamline your customer interactions and engagements. Crafted by experts in the field, this course takes a hands-on approach to Customer Relationship Management (CRM), equipping you with a comprehensive understanding of CRM strategies and their implementation. Join us and gain the confidence to elevate your career by leveraging the power of CRM.</p><p><strong>Courses Are Included in this Customer Relationship Management (CRM) - CPD Certified Bundle: </strong></p><ul><li><strong>Course 01: </strong>Diploma in Customer Relationship Management (CRM) at QLS Level 4</li><li><strong>Course 02: </strong>Customer Service Training</li><li><strong>Course 03: </strong>Know Your Customer (KYC)</li><li><strong>Course 04: </strong>Principles of Customer Service</li><li><strong>Course 05: </strong>Understanding Excellence In Customer Service For Hospitality</li><li><strong>Course 06: </strong>Business Etiquette and Professional Behavior</li></ul><p><strong>Learning Objectives:</strong></p><p>By the end of this course, you will:</p><ul><li>Understand the key concepts and components of Customer Relationship Management (CRM), and how they drive business growth.</li><li>Develop the ability to implement effective CRM strategies that lead to customer loyalty and retention.</li><li>Gain expertise in using CRM systems to manage customer data and gain valuable insights.</li><li>Learn to integrate CRM with digital technologies to streamline and enhance customer interactions.</li><li>Understand the ethical and legal considerations of CRM, ensuring customer trust and business compliance.</li><li>Have a thorough understanding of how CRM can be leveraged to gain a competitive edge in your business field.</li></ul><p><strong>Why Choose Our Customer Relationship Management (CRM) Course?</strong></p><ul><li>FREE Customer Relationship Management (CRM) certificate accredited</li><li>Get a free student ID card with Customer Relationship Management (CRM) Training</li><li>Get instant access to this Customer Relationship Management (CRM) course.</li><li>Learn Customer Relationship Management (CRM) from anywhere in the world</li><li>Customer Relationship Management (CRM) is affordable and simple to understand</li><li>Customer Relationship Management (CRM) is an entirely online, interactive lesson with voiceover audio</li><li>Lifetime access to the Customer Relationship Management (CRM) course materials</li><li>Customer Relationship Management (CRM) comes with 24/7 tutor support</li><li>So enrol now in this Customer Relationship Management (CRM) Today to advance your career!</li></ul> <p><strong>Start your learning journey straightaway!</strong></p><p><br />This Customer Relationship Management curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Customer Relationship Management (CRM) with ease. You'll discover how to master the Customer Relationship Management skill while exploring relevant and essential topics.</p><p><strong>Assessment Process </strong></p><p>Once you have completed all the courses in the Customer Relationship Management (CRM) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>This bundle is suitable for everyone.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>You will not need any prior background or expertise to enrol in this Customer Relationship Management - CPD Certified.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>This bundle will allow you to kickstart or take your career in the related sector to the next stage.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><p>If you are an international student, you will be required to pay an additional fee of <strong>10 GBP</strong> for international delivery, and <strong>4.99 GBP</strong> for delivery within the UK, for each certificate</p></div>

                        </div>

Customer Relationship Management (CRM) - QLS Endorsed

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Investing in your education is one of the best investments you can make. That&#39;s why we&#39;ve designed this comprehensive course to help you enhance your knowledge and skills in this area. Our industry experts have carefully crafted this course to cover all the fundamentals and more.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed to be accessible to beginners and experienced professionals alike, with small modules that are easy to understand. Plus, you&#39;ll have access to tutor support via live chat or email if you have any questions along the way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of this course, you&#39;ll have the knowledge and confidence to stand out to employers in the Diploma in Customer Relationship Management (CRM) industry and related fields. You&#39;ll be well-equipped to advance your career and increase your earning potential.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Don&#39;t miss this opportunity to invest in your future. Enrol in the course today and start your learning journey towards success.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To learn more about the specific modules covered in the course, please see the detailed breakdown in the description section below.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Key Learning Points of </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explore a diverse range of aspects of this field after the successful completion of the course</li><li fr-original-style="" style="box-sizing: border-box;">Get inside-out knowledge on Diploma in Customer Relationship Management (CRM) topics from the industry experts</li><li fr-original-style="" style="box-sizing: border-box;">Acquire skills that will help you to explore many opportunities</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why iBeauty is Your Best Choice</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Key Features of Diploma in Customer Relationship Management (CRM) On The Go:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Immersive course materials (i.e. videos, presentations and explanatory figures.) of the course</li><li fr-original-style="" style="box-sizing: border-box;">Comprehensive course design for the course</li><li fr-original-style="" style="box-sizing: border-box;">On-demand learning support</li><li fr-original-style="" style="box-sizing: border-box;">Freedom to study at your own pace</li><li fr-original-style="" style="box-sizing: border-box;">Availability of certificate upon successful completion of the course</li><li fr-original-style="" style="box-sizing: border-box;">CPD accreditation Certificate</li><li fr-original-style="" style="box-sizing: border-box;">Content of the courses developed by Industry Experts</li><li fr-original-style="" style="box-sizing: border-box;">24x7 Tutor Support</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Diploma in Customer Relationship Management (CRM) is designed to give our learners the best possible learning experience. Therefore, we&#39;ve broken up our course into bite-sized modules.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&acirc;&plusmn;&acirc;&plusmn; </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course Curriculum </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The detailed curriculum of the course is given below:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 01:</strong> Introduction to Customer Relationship Management (CRM)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 02:</strong> CRM Fundamentals</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 03:</strong> CRM Strategies</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 04:</strong> Data Analysis in CRM</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 05:</strong> CRM Databases</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 06:</strong> Deepening Customer Relationship</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 07:</strong> Handling Customer Complaints</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 08:</strong> Future of CRM</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        10 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone with interest in Diploma in Customer Relationship Management (CRM) will find this course valuable. Whether you are a student or an aspiring professional aiming to explore your opportunities in Customer Relationship Management (CRM) sectors, then this course might just be the perfect opportunity for you.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is no prior requirement or experience needed to enrol in our course. You only need the willingness to learn Diploma in Customer Relationship Management (CRM) topics. You can access the course materials at any time with any internet-enabled device and keep developing.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Complete your Diploma in Customer Relationship Management (CRM) course successfully and develop yourself to enhance your chances of succeeding in the Customer Relationship Management (CRM) sectors and other relevant fields.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        </h2><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"> </div>

                        </div>

Institute of Beauty & Makeup

Diploma in Management Studies (DMS)

Diploma in Professional Studies (DPS)

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Diploma in Customer Relationship Management (CRM)

SkillWise

<p>Delve into the Diploma in Customer Relationship Management (CRM)'s principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 2,3,4 with a certificate oflevel 4knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of Diploma in Customer Relationship Management (CRM). The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building </strong><strong>training </strong><strong>includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>Level 3 CPD Certifications (PDF and Hard Copy) with level 2, 3 &amp; 4 knowledge</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of Diploma in Customer Relationship Management (CRM) as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 2</strong></p> <p>Module 01: Introduction to Customer Relationship Management (CRM)<br />Module 02: CRM Fundamentals</p> <p><strong>Level 3</strong></p> <p>Module 03: CRM Strategies<br />Module 04: Data Analysis in CRM<br />Module 05: CRM Databases</p> <p><strong>Level 4</strong></p> <p>Module 06: Deepening Customer Relationship<br />Module 07: Handling Customer Complaints<br />Module 08: Future of CRM</p> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level 4 QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of Diploma in Customer Relationship Management (CRM), you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the Diploma in Customer Relationship Management (CRM) issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Institute of Leadership & Management (ILM)

Certificate in Mortgage Advice & Practice (CEMAP)

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2, 3, 4 Diploma in Customer Relationship Management (CRM)

<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p>Start learning <span>Customer Relationship Management (CRM) Training</span> that will give you enough knowledge and skills to build your dream career.</p><h3><strong>About this course</strong></h3><p>This <span>Customer Relationship Management (CRM) Training</span> helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately.</p><p>The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors.</p><p>The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills.</p><h3><strong>Why choose this course</strong></h3><ul><li>Earn a digital Certificate upon successful completion.</li><li>Accessible, informative modules taught by expert instructors</li><li>Study in your own time, at your own pace, through your computer tablet or mobile device</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Get full tutor support on weekdays (Monday to Friday)</li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					<div>
							
					<div></div>
											<div></div>
														
							
					<div></div>
											<div></div>
														
							
					<div></div>
											<div></div>
														
							
					<div></div>
											<div></div>
														
					</div>
			</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Course Design</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<div id="course-home"><div><p>The <span>Customer Relationship Management (CRM) Training</span> is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</p><p>You are taught through a combination of</p><ul><li>Video lessons</li><li>Online study materials</li></ul></div></div>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Who Is This Course For:â</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>This <span>Customer Relationship Management (CRM) Training</span> is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career.</p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Requirements</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li>This course is for anyone who would like to learn <span>Customer Relationship Management (CRM) Training</span> related skills to aid his/her career path.</li><li>No formal entry prerequisites are required</li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Certification</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Course Content</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li><span>Module 01: An Overview of Customer Relationship Management</span></li><li><span>Module 02: CRM Basics</span></li><li><span>Module 03: CRM Principles</span></li><li><span>Module 04: CRM in the Future</span></li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">CRM: Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: An Overview of Customer Relationship Management</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: CRM Basics</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: CRM Principles</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: CRM in the Future</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order your Certificates &amp; Transcripts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Customer Relationship Management (CRM) Training

<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p>Start learning <span>Diploma in Customer Relationship Management (CRM)</span> that will give you enough knowledge and skills to build your dream career.</p><h3><strong>About this course</strong></h3><p>This <span>Diploma in Customer Relationship Management (CRM)</span> helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately.</p><p>The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors.</p><p>The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills.</p><h3><strong>Why choose this course</strong></h3><ul><li>Earn a digital Certificate upon successful completion.</li><li>Accessible, informative modules taught by expert instructors</li><li>Study in your own time, at your own pace, through your computer tablet or mobile device</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Get full tutor support on weekdays (Monday to Friday)</li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					<div>
							
					<div></div>
											<div></div>
														
							
					<div></div>
											<div></div>
														
							
					<div></div>
											<div></div>
														
							
					<div></div>
											<div></div>
														
					</div>
			</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Course Design</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<div id="course-home"><div><p>The <span>Diploma in Customer Relationship Management (CRM)</span> is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</p><p>You are taught through a combination of</p><ul><li>Video lessons</li><li>Online study materials</li></ul></div></div>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Who Is This Course For:</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>This <span>Diploma in Customer Relationship Management (CRM)</span> is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career.</p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Requirements</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li>This course is for anyone who would like to learn <span>Diploma in Customer Relationship Management (CRM)</span> related skills to aid his/her career path.</li><li>No formal entry prerequisites are required</li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Certification</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Course Content</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<ul><li><span>Module 01: An Overview of Customer Relationship Management</span></li><li><span>Module 02: CRM Basics</span></li><li><span>Module 03: CRM Principles</span></li><li><span>Module 04: CRM in the Future</span></li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01: Introduction To Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: CRM Fundamentals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: CRM Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Data Analysis In CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: CRM Databases</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Deepening Customer Relationship</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Handling Customer Complaints</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Future Of CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Online Course Creation

<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Overview</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>Do you want to learn how to manage customer relationships effectively and efficiently? If yes, then the Diploma in Customer Relationship Management (CRM)course is for you. </span></p><p><span>The 'Diploma in Customer Relationship Management (CRM)' course will teach you the basics and benefits of customer relationship management (CRM), how to use CRM strategies and tools, and how to handle customer complaints and expectations. You will learn to use CRM to improve customer satisfaction, loyalty, and retention.</span></p><p><span>In today's business world, being good at Customer Relationship Management (CRM) can help a company grow and keep its customers close. Research shows that using CRM well can help keep more customers </span><b>(up to 27% more!),</b><span> make them happier </span><b>(by 18%)</b><span>, and even increase sales </span><b>(by 15%).</b><span> Diploma in Customer Relationship Management (CRM)) course teaches you the significant benefits of CRM and the latest ways to do it right. We've designed it to be exciting and easy to understand, mixing profound ideas with valuable tips without making it too complicated or tedious.</span></p>						</div>
				</div>
				</div>
				</div>
		<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Description</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>Start your learning adventure with our Diploma in Customer Relationship Management (CRM), tailored to give you a solid grasp of CRM basics and its strategic value in the modern business environment. Diploma in Customer Relationship Management (CRM) course unravels CRM's core, from strategies for nurturing customer bonds, analysing data for insightful decisions, and managing customer databases efficiently. We highlight CRM's theoretical elements to build a foundational understanding of effective customer relationship management.</span></p><p><span>Diploma in Customer Relationship Management (CRM) curriculum takes you through key aspects like enhancing customer connections, addressing complaints, and CRM's critical role in customer loyalty and satisfaction. It's thoughtfully designed to shed light on CRM's evolving nature and future, equipping you to navigate and adapt to shifting customer relationship tactics. Diploma in Customer Relationship Management (CRM) course focuses on theoretical principles to teach you how to turn prospects into loyal customers using strategic relationship methods.</span></p><h5><b>Learning Outcomes:</b></h5><ul><li><span>Master CRM fundamentals: understand its impact on business success.</span></li><li><span>Explore diverse CRM strategies for building strong customer relationships.</span></li><li><span>Utilise data analysis and CRM databases for informed decision-making.</span></li><li><span>Deepen customer relationships through effective communication and engagement.</span></li><li><span>Learn techniques for managing and resolving customer complaints.</span></li><li><span>Discover future trends and technology shaping CRM practices.</span></li></ul><p><span>Discover the potential of a 'Diploma in Customer Relationship Management (CRM)' to transform your business. Enroll now and take the first step towards building stronger customer relationships.</span></p>						</div>
				</div>
				</div>
				</div>
		<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Why Choose Us?</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>This course is accredited by the CPD Quality Standards.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Lifetime access to the whole collection of the learning materials.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Online test with immediate results.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Enroling in the course has no additional cost.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You can study and complete the course at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
									</li>
						</ul>
				</div>
				</div>
				</div>
				</div>
		<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Certificate of Achievement</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
				</div>
				</div>
				</div>
		<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Who Is This Course For?</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>Once you've completed the Diploma in Customer Relationship Management (CRM) course, you'll have the capability to:</span></p>						</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Individuals aiming to pursue a career in customer service, marketing, or sales.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Business owners are seeking to improve their customer relationship strategies.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Professionals in customer support roles looking to enhance their CRM knowledge.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Marketing and sales executives want to understand CRM's impact on business growth.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Entrepreneurs wanted to leverage a Diploma in Customer Relationship Management (CRM) for business success.</span>
									</li>
						</ul>
				</div>
				</div>
				</div>
				</div>
		<div>
					<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Requirements</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>The Diploma in Customer Relationship Management (CRM) course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Diploma in Customer Relationship Management (CRM), without any fuss.</span></p>						</div>
				</div>
				</div>
					</div>
				</div>
		<div>
					<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Career Path</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>Diploma in Customer Relationship Management (CRM course can help you pursue or advance your career in:</span></p>						</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>CRM Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Customer Service Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Marketing Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Sales Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Business Development Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>CRM Analyst</span>
									</li>
								<li>
											<span>
													</span>
										<span>CRM Consultant</span>
									</li>
						</ul>
				</div>
				</div>
				</div>
					</div>
				</div>
		<div>
					<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Order Your Certificate</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
				</div>
				<div>
				<div>
					<div>
			
						<span>
						
		</span>
					
		</div>
				</div>
				</div>
				</div>
					</div>
				</div> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: CRM Fundamentals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: CRM Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Data Analysis in CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: CRM Databases</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Deepening Customer Relationship</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Handling Customer Complaints</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Future of CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Diploma in Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

872 Courses delivered Online

Know Your Customer (KYC)

By Apex Learning

Cross-Cultural Awareness Training

By Apex Learning

PR, CRM, Facilities management, Motivation & Communication - 20 Courses Bundle

By NextGen Learning

Travel & Toursim, Leisure Management, Hospitality & Customer Service - 20 Courses Bundle

By NextGen Learning

Insurance : UK Insurance (General, Commercial, Liability, Life)

By Apex Learning

Sales Manager - CPD Certified

By Studyhub UK

Advanced Diploma in Customer Care and Relation

By John Academy

Party Planner: Creating Memorable and Stress-Free Events

By Apex Learning

Visual Merchandising

By Apex Learning

Event Planner - CPD Accredited

By Apex Learning