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52594 Courses delivered Online

Children's Book Writing Course

By iStudy UK

Course Description Topic: WRITING FOR CHILDREN Level: Beginner Duration: 3 hours approx Delivery: Video, Audio, PDF Mentoring: Available Certific Learn How To Create Quality Children's Fiction Guided By Two Bestselling Authors Submit to children's book publishers with confidence Know the children's writing genre like a professional Self publish your own stories for children through Amazon etc. Learn how to write a children's story that kids will love. See below for a full listing of the course contents. The course starts with an overview of the children's writing genre. Then gives advice on how to begin your writing journey. Next, specific writing advice is given about how to come up with ideas, characters, and plots for outstanding children's stories. Then you are introduced to the many different genres of children's books. You need to know these so that you can market and target your work more effectively. After, you will discover more advanced writing techniques that will mark you out as a professional when you begin to either submit your work to publishers or to self-publish your own stories for profit. In the conclusion, you are shown the essential ingredients for writing success. Finally, you will experience an exclusive interview with bestselling author, Robyn Opie Parnell, writer of over 100 published children's books. The lessons come in three different formats: video, audio and PDFs - for you convenience and to help which ever way you learn best. These formats work on all currently available technology: mobile, tablet, iPad, user PC, even cell phones. Plus, when you log in to any device you will be immediately taken back to where you last left the course. Included in the course are numerous e-book downloads to further your understanding of writing for children. Plus, you may ask questions of the instructors at any time. If you've ever thought about writing for children, the course instructors guarantee this course is all you need to succeed. Introduction Introduction to Children's Writing FREE 00:01:00 02. Info-1 FREE 00:02:00 03. Keys-1 FREE 00:02:00 04. Aim-1 FREE 00:04:00 Coming Up With Ideas 05. Ideas-1 00:02:00 06. Characters-1 00:02:00 07. Plotting-1 00:03:00 The Mechanics of Writing 08. Planning-1 00:02:00 09. Storytelling-1 23:57:00 Important Technical Issues 10. Pov-1 00:04:00 11. Technical-1 00:04:00 12. Structure-1 00:02:00 Types of Children's Books 13. Picture books 1-1 00:03:00 14. Picture books 2-1 00:03:00 15. Picture books 3-1 00:01:00 16. Easy readers-1 00:02:00 17. Transition-1 00:01:00 18. Chapterbooks-1 00:01:00 19. Junior-1 00:02:00 20. Young adult-1 00:04:00 Advanced Fiction Techniques 21. Dialogue-1 00:04:00 22. Show don't tell-1 00:05:00 Conclusion 23. Conclusion-1 00:01:00 Resources Resources - Children's Book Writing Course 00:00:00

Children's Book Writing Course
Delivered Online On Demand52 minutes
£25

PRINCE2 Practitioner: In-House Training

By IIL Europe Ltd

PRINCE2® Practitioner : In-House Training Projects fail for a variety of reasons including poor planning, lack of defined quality criteria, poor understanding of the business drivers, inadequate control, and lack of senior management involvement in other words, lack of a structured best practice approach to project delivery. PRINCE2® (6th Edition is the current version) is a structured, process-based approach for project management providing a methodology which can be easily tailored and scaled to suit all types of projects. It is the de facto standard for project management in the UK Government and is also used extensively in more than 150 countries worldwide with in excess of 20,000 organizations already benefitting from its powerful approach. It can be used easily in combination with PMI®'s PMBOK® Guide to provide a robust project methodology, or to augment an existing PMBOK®-based methodology with additional rigor around areas such as Quality, Organization, and Benefits Realization. The goals of this course are to take participants to the next level of understanding and application of the PRINCE2® methodology and to prepare them to sit the Practitioner exam. Using APMG provided sample exam papers and additional project case studies, participants will learn how to apply what they learned during the Foundation course and how to approach the OTE Practitioner exam, which is aimed at testing their ability to apply PRINCE2® in an actual project environment simulated via a case study provided as part of the exam. What you will Learn You'll learn how to: Tailor and apply the principles, themes, process structure, techniques, and management products of PRINCE2® within a work environment, via carefully selected case studies Define the PRINCE2® 6th Edition method at the Practitioner level Prepare for and take the Practitioner exam Getting Started Introductions Course structure Course goals and objectives Tailoring PRINCE2® Tailoring PRINCE2® Adopting PRINCE2® Tailoring PRINCE2® to suit different projects Adopting PRINCE2® in an organizational environment Controlled Start Recap management products Study business case and risk Study activities and responsibilities in: Starting up a project Initiating a project Controlled Progress Study management products and risk Study activities and responsibilities in: Getting work done Monitoring and reporting Issues and escalation Controlled Close Study Activities and Responsibilities in Closing a Project Activities and roles Roles and Responsibilities Principles Exercise Product-basedPlanning Producing a product breakdown structure (PBS) Producing a product flow diagram (PFD) Linking product breakdown structures and product flow diagrams to product descriptions

PRINCE2 Practitioner: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1,995

Becoming a Transformational Leader

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Managers, directors, executives, and others responsible for leading teams, overseeing projects, and developing new leaders will benefit from this course. Overview Bring about valuable and positive change in those you lead Increase engagement, motivation and morale in your team Enhance performance of individuals and the team Provide an authentic role model that inspires followership Develop others into leaders This course will help students develop authentic leadership qualities that motivate and drive others to reach their full potential, and become the transformational leaders of the future. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Defining Transformational Leadership Comparing Leadership Styles Developing the Attitudes and Beliefs of a Transformational Leader 2. Being an Authentic Leader Knowing Who You Are Fostering Authenticity and Credibility 3. Demonstrating Leadership Practice Following the Five Practices of Exemplary Leadership 4. Building Engagement and Motivation Understanding the Drivers of Employee Engagement Motivating Like a Transformational Leader 5. Optimizing Performance Coaching for Performance Supporting Performance through Partnership Unlocking Potential Developing and Transforming Careers 6. Mentoring Leaders Growing Leaders Putting Relationships First Focusing on Character Capitalizing on Strengths Showing Optimism and Not Skepticism Seeking Passion and Success 7. Committing to Transformational Leadership

Becoming a Transformational Leader
Delivered OnlineFlexible Dates
£1,500

Environment Management | Online Course

4.9(27)

By Apex Learning

Overview This comprehensive course on Environment Management | Online Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Environment Management | Online Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Environment Management | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Environment Management | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 04:12:00 total length •Module 01: Environment and Ecology: 00:20:00 •Module 02: Environmental Issues: 00:25:00 •Module 03: Environmental Planning: 00:21:00 •Module 04: Environmental Management System: 00:31:00 •Module 05: Ecosystem Management: 00:28:00 •Module 06: Environmental Law and Policy: 00:23:00 •Module 07: Improving Environmental Performance: 00:24:00 •Module 08: Environmental Management Audit: 00:37:00 •Module 09: Situational Environmental Management: 00:26:00 •Module 10: Review and Performance: 00:17:00

Environment Management | Online Course
Delivered Online On Demand4 hours 12 minutes
£12

ILM Level 3 Award in Leadership and Management - On-Demand Course

By Dickson Training Ltd

An accredited qualification for current and prospective managers. This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification. One of the main responsibilities of a manager is to make sure that employees are satisfied with their job and reaching their full potential. A manager who can energise his or her employees will have a team which has a much greater potential and capability of achieving company goals and objectives. It is therefore vital that a manager has the essential skills to fully support and lead their team to success. This 3-day programme brings together the key leadership skills that you will need to be an effective manager so that you can return to the workplace and deliver tangible results. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 3 Award in Leadership and Management course is split into three main modules, covering the following: Module OneSolving Problems and Making Decisions What is a problem? How to identify a problem, its nature, scope and impact Identifying the root cause Understanding how to interpret information to solve a problem What is involved in making an informed decision? Generate ideas/solutions- creative thinking techniques How to evaluate your options Finding the critical path Having confidence to commit to a decision Planning approach Communicating the decision Implementing the plan Module TwoUnderstanding Leadership What is leadership? Recognise the differences and similarities between leadership and management Qualities and skills of a leader Action Centered Leadership - Team, Task, Individual - John Adair Varying leadership styles Evaluating a range of leadership models and their significance for: Task, Performance, Culture, Relationships Reflect on your own leadership styles and behaviours Create an action plan to enhance your performance Module ThreeUnderstanding the Communication Process in the Workplace Identify what is effective communication Understand the importance of effective communication at work Recognise the different ways we communicate Recognise possible barriers to communication and how to overcome them Johari's window - communication flows How others will perceive and interpret the information you have provided Active listening Developing questioning skills Understanding the significance of non-verbal communication and body language Developing sensory acuity and how to use it effectively in the workplace In-House & Classroom Courses Available Online We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. In-House Courses As well as being one of the most popular open courses, we can also arrange this course as an in-house programme for companies and organisations who wish to develop a number of their managers at the same time, and would find an in-house course at their own premises much more suitable. Scheduled Courses On-Demand Course - Self-paced The online course option includes a comprehensive course manual, book reviews, useful guides and personalised tutor support. You will also be able to upload assessments online and receive online feedback. Our online training option gives you 24/7 access to our learning platform for the duration of your course. The programme elements and assignments can be completed as quickly as you like, with the only time limit being that the final assignment has to be submitted to ILM within 12 months of your registration on the programme. Cost: £695 + vat Dickson Training Ltd Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.

ILM Level 3 Award in Leadership and Management - On-Demand Course
Delivered Online On Demand18 hours
£695

UKMLA/PLAB 1, 2 & Accommodation

5.0(1)

By Hive Medical Academy

Services Include PLAB 1 Premium; ✔ 24/7 access to Course Tutors via WhatsApp. ✔ Live UKMLA/PLAB1 teaching sessions x 3. ✔ UKMLA/PLAB1 Complete Video Course. ✔ 10 x UKMLA/PLAB1 Mock Exams. ✔ 5K plus, the latest PLAB1/UKMLA MCQs. ✔ UKMLA/PLAB1 Complete Audio Course. ✔ 250 Digital Flashcards for rapid revision, (Clinical & Pharmacology) PLAB 2 Premium; ✔ Intense 10-day face-to-face teaching programme. ✔ SimMan and Manikin teaching and practice. ✔ PLAB2 Online video course. ✔ 2 x PLAB2 Mock Exam sessions – booked when it suits you as per your exam date. ✔ 2 X UKMLA/PLAB2 Audio courses. ✔ More than 1,000 Revision Flashcards, ➢ Clinical ➢ Data Gathering, ➢ Cases & Explanation ➢ Examination & Procedures ➢ Differential Diagnosis ➢ NICE/CKS Guidelines ✔ PLAB2/UKMLA PRACTICE CASES. Key Points ✔ The most comprehensive all-in-one package for PLAB 1 Focus on both PLAB 1 knowledge and exam technique. ✔ Teaching by senior NHS clinicians including previous PLAB examiners ✔ Teaching based on UK guidelines, regularly updated Chapter-based video and audio teaching for ease of use. ✔ Multiple teaching formats for optimum preparation (live, video, audio, mocks, flashcards) ✔ Most comprehensive all-in-one package for PLAB2. ✔ Teaching by senior NHS clinicians including previous PLAB examiners. ✔ Focus on PLAB2 knowledge, technique and time management. ✔ High-quality SimMan and mannikins to learn and practice on. ✔ Non-scripted, principles-based approach. ✔ Practice-centric course – with role-play and feedback from day 1. ✔ Continuous role-plays, mock cases, practice and feedback of all key scenario types. ✔ Increase confidence in a full range of scenario types and situations. ✔ Cover areas that are often worried about eg prescribing, teaching emergency scenarios. ✔ Teaching based on UK guidelines, regularly updated. ✔ Chapter-based video and audio teaching for ease of use. ✔ Ongoing support after the academy concludes, up to exam day. ✔ All material is available for 12 months, with no limits to use at this time.

UKMLA/PLAB 1, 2 & Accommodation
Delivered Online On Demand12 months
£2,500

PMI-RMP Exam Prep: In-House Training

By IIL Europe Ltd

PMI-RMP® Exam Prep: In-House Training This course is aimed at preparing the participant to pass the PMI-RMP® (Risk Management Professional) exam. The course will also provide practical tips and tools that can be used in any organization's project management risk practices. In this expanded session, you will also have time to practice your exam taking skills with coaching from a credentialed instructor. The course includes the tool RMP-IQ, with sample exam questions to practice for the exam and allow participants to see their knowledge level in the various domains. What You Will Learn At the end of this course, participants will be able to: Explain the value and benefits of the PMI-RMP® credential Perform a self-assessment of your knowledge and skills Prepare a study plan that will allow you to pass the exam Foundation Concepts The Risk Management Professional (PMI-RMP®) Exam PMI's Standard for Risk Management Portfolios, Programs and Projects Key risk definitions Risk management life cycle Levels of Risk Management Enterprise Risk Management Portfolio Risk Management Program Risk Management Project Risk Management Risk Strategy and Planning: Part 1 Task 1: Perform a preliminary document analysis Task 2: Assess project environment for threats and opportunities Task 3: Confirm risk thresholds based on risk appetites Risk Strategy and Planning: Part 2 Task 4: Establish risk management strategy Task 5: Document the risk management plan Task 6: Plan and lead risk management activities with stakeholders Agile, programs, and portfolio aspects of risk strategy and planning Risk Identification: Part 1 Objectivity and bias Task 1: Conduct risk identification exercises Risk Identification: Part 2 Task 2: Examine assumption and constraint analysis Task 3: Document risk triggers and thresholds based on context / environment Task 4: Develop risk register Agile, programs, and portfolio aspects of risk identification Risk Analysis: Part 1 Task 1: Perform qualitative analysis Risk analysis in an agile environment Risk Analysis: Part 2 Task 2: Perform quantitative analysis Task 3: Identify threats and opportunities Program and portfolio aspects of risk analysis Risk Response Task 1: Plan risk responses Agile, programs, and portfolio aspects of risk response planning Task 2: Implement risk responses Monitor and Close Risks: Part 1 Task 1: Gather and analyze performance data Monitor and Close Risks: Part 2 Task 2: Monitor residual and secondary risks Task 4: Monitor project risk levels Task 3: Provide information required to update relevant project documents Agile, programs, and portfolio aspects of monitoring and closing risks

PMI-RMP Exam Prep: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1,995

Business Entrepreneurship Course

4.3(43)

By John Academy

Description: Have you ever thought of working for yourself and becoming your own boss? Then you are on the right track! The activity of setting up a business and taking on financial risks in order to make a profit is known as entrepreneurship. To run a business effectively, it is compulsory to understand related skills and knowledge of entrepreneurship. Starting a business without basic knowledge is like riding a boat without a rudder. From the basics of the course, you will learn about entrepreneurial mindset and understand each and every single detail about business entrepreneurship. Business Entrepreneurship Course begins with by explaining the significance and features of entrepreneurship, and all the business components to be a successful entrepreneur. Besides, you will be able to evaluate your entrepreneurial ability, create innovative business ideas and expand your business through online. Furthermore, this course will help you to understand different kinds of business ownership, global business strategies, and structures. This complete course will teach you everything you need to know about entrepreneurship so that you don't need to look for another course after completing it. Learning Outcomes: Allot a definition to crowdsourcing as well as its worth for business Acquire knowledge of project when crowdsourcing makes a proper sense Relate the crowdsourcing procedures Figure out platforms as well as social media tools to manage support your crowdsourcing campaigns Narrate the main features of crowdsourcing, involving microwork, macro work, crowd voting, crowd contents, crowd wisdom, as well as crowdfunding, Draw the attention make your crowd get involved Allot a definition of the term 'consultants' as well as clarify their role for the current business world Recognise consulting opportunities Promote a business formula including a business plan, budget, marketing vision, fee structure, and above all resources, Exploit social media and networking abilities to boost your consulting business Preserve your work with contracts Find out means to get to the top of trends as well as changes Describe the complexities of doing business in a global context Discuss trends in global business Apply strategies and tools needed to help shift a regional business into a global enterprise Closely evaluate your current business operation and determine its readiness for moving into a global marketplace Create an international business plan and prepare it for implementation Define what an online business is Identify opportunities for an online business Find resources to support your business Create a business strategy that includes a business plan, budget, and marketing plan Begin setting up a website, mobile presence, and storefront with e-commerce support Decide whether or not your online business can benefit from joining an online marketplace Market your online business using social media and the Internet Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Entrepreneurship Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Entrepreneurship Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Course Overview 00:15:00 What Is Crowdsourcing? 00:45:00 The Crowdsourcing Process 00:15:00 Choosing Your Crowdsourcing Platform 00:30:00 Social Media and Crowdsourcing 00:15:00 Engaging the Crowd 00:15:00 Types of Crowdsourcing 00:45:00 Module : 2 Course Overview 00:05:00 What It's All About 00:15:00 Business Building Blocks 00:30:00 Crunching the Numbers 00:30:00 Planning Your Business 00:30:00 Creating a Sales and Marketing Strategy 00:30:00 Getting the Work Done 00:30:00 Module : 3 Course Overview 00:15:00 How Online Businesses Can Benefit You 00:15:00 Laying the Groundwork 00:15:00 Creating a Business Plan 00:30:00 Breaking Down the Plan 00:30:00 Building Your Online Business 01:00:00 Internet Marketing Basics 00:30:00 Module : 4 Course Overview 00:15:00 Understanding the Global Business Environment 00:45:00 The Global Trade Market 00:30:00 Products and Services 00:30:00 E-Commerce on the Global Stage 00:30:00 Working in the Global Context 00:45:00 The Economics of Global Business 00:00:00 The Logistics of Global Business 00:46:00 Beyond the Rules - Ethical Concerns 00:45:00 Choosing Your Growth Strategy 00:30:00 Building Your Growth Plan 00:30:00 Implementing Your Growth Plan 00:30:00 Rules and Regulations 00:45:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Business Entrepreneurship Course
Delivered Online On Demand16 hours 6 minutes
£11.99

Professional Certificate Course in Recognizing Information Systems Development and Globalization in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course aims to provide learners with a comprehensive understanding of the nature and process of Information Systems Development, Software Development Process, Programming Language, Globalization and the role of IT, Information Systems Ethics, Acceptable Use Policies, Intellectual Property, Privacy in Information Systems and future trends. After the successful completion of the course, you will be able to learn about the following, Understand the nature and process of Information Systems Development, its lifecycle, and Implementation Methodologies. Learn about Software Development Processes, models and technologies. Understand the nature, generations and types of Programming Language. Appreciate the concept of Globalization and the role of IT in Globalization. Learn about Information Systems Ethics and the Code of Ethics. Appreciate Acceptable Use Policies and Intellectual Property in IT. The concept of Privacy in Information Systems, its challenges and future trends. This course will provide learners with an understanding of the nature and process of Information Systems Development and Implementation Methodologies. The course will cover the Software Development Process, including models and technologies, and the nature, generations, and types of Programming Language. Learners will also learn about the role of IT in Globalization and the impact of Information Systems on the global economy. This course will provide learners with an understanding of the nature and process of Information Systems Development and Implementation Methodologies. The course will cover the Software Development Process, including models and technologies, and the nature, generations, and types of Programming Language. Learners will also learn about the role of IT in Globalization and the impact of Information Systems on the global economy. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Recognizing Information Systems Development and Globalisation Self-paced pre-recorded learning content on this topic. Recognizing Information Systems Development and Globalization Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. IT Professionals Software Developers Programmers Business Owners & Entrepreneurs Managers and Executives Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Recognizing Information Systems Development and Globalization in London 2024
Delivered Online On Demand14 days
£40

Mastering Positive Assertiveness

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course. Overview Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. What is Assertiveness? Differentiating Self-confidence from Assertiveness Understanding the Four Styles of Communication What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness 2. Dimensions of Communication Differentiating Listening from Hearing Developing Emphatic Listening Skills Utilizing Question Types - Open, Clarifying, and Closed Converting Negative Thinking into Positive Thinking 3. Body Language Says It All Managing Your Appearance Understanding Non-verbal Communication Making the Right First Impression Speaking with Confidence Relaxing and Reducing Anxiety 4. Dealing with Difficult Situations Dealing with Difficult People Building Rapport and Trust Appreciating the Different Ways that People Send and Receive Information Breaking Down Barriers and Building Consensus Applying PEGASUS Utilizing a Tactical Approach Choosing the Proper Form of Communication

Mastering Positive Assertiveness
Delivered OnlineFlexible Dates
£1,500