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Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview This comprehensive course on Microsoft Excel: Master Power Query in 120 Minutes! will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Microsoft Excel: Master Power Query in 120 Minutes! comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Microsoft Excel: Master Power Query in 120 Minutes!. It is available to all students, of all academic backgrounds. Requirements Our Microsoft Excel: Master Power Query in 120 Minutes! is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 25 lectures • 02:25:00 total length •Power Query Intro and Excel version: 00:03:00 •Excel Power Query - Introduction: 00:03:00 •Excel Power Query - Query Editor Ribbon: 00:09:00 •Transform Data - Trim in Excel Power Query: 00:05:00 •Transform Data - Format Dates and Values in Excel Power Query: 00:02:00 •Transform Data - Parsing URLs in Excel Power Query: 00:05:00 •Transform Data - Split Text Fields in Excel Power Query: 00:10:00 •Transform Data - Group By in Excel Power Query: 00:03:00 •Transform Data - Unpivoting Columns in Excel Power Query: 00:05:00 •Transform Data - Pivoting Columns in Excel Power Query: 00:02:00 •Transform Data - Split Columns into Other Columns in Excel Power Query: 00:04:00 •Transform Data - Filtering Rows in Excel Power Query: 00:05:00 •Transform Data - Sorting Columns in Excel Power Query: 00:02:00 •Transform Data - Transform and Add Columns in Excel Power Query: 00:07:00 •From Folder - Import From Folder in Excel Power Query: 00:07:00 •From Folder - Doing Auto Cleanup in Excel Power Query: 00:13:00 •From Folder - Extract Data from Forms in Excel Power Query: 00:13:00 •From Workbook - Extract Multiple Criteria in Excel Power Query: 00:05:00 •From Workbook - Extract Multiple Worksheets in Excel Power Query: 00:04:00 •Joins - Intro to Joins: 00:04:00 •Joins - Merging: 00:08:00 •Joins - Full Outer Join: 00:06:00 •Joins - Right Anti Join: 00:09:00 •Power Query - Convert Reports into Pivot Tables: 00:05:00 •Modulo: 00:06:00
Overview This comprehensive course on Python for Data Analysis will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Python for Data Analysis comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Python for Data Analysis. It is available to all students, of all academic backgrounds. Requirements Our Python for Data Analysis is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 19 sections • 99 lectures • 00:08:00 total length •Welcome & Course Overview: 00:07:00 •Set-up the Environment for the Course (lecture 1): 00:09:00 •Set-up the Environment for the Course (lecture 2): 00:25:00 •Two other options to setup environment: 00:04:00 •Python data types Part 1: 00:21:00 •Python Data Types Part 2: 00:15:00 •Loops, List Comprehension, Functions, Lambda Expression, Map and Filter (Part 1): 00:16:00 •Loops, List Comprehension, Functions, Lambda Expression, Map and Filter (Part 2): 00:20:00 •Python Essentials Exercises Overview: 00:02:00 •Python Essentials Exercises Solutions: 00:22:00 •What is Numpy? A brief introduction and installation instructions.: 00:03:00 •NumPy Essentials - NumPy arrays, built-in methods, array methods and attributes.: 00:28:00 •NumPy Essentials - Indexing, slicing, broadcasting & boolean masking: 00:26:00 •NumPy Essentials - Arithmetic Operations & Universal Functions: 00:07:00 •NumPy Essentials Exercises Overview: 00:02:00 •NumPy Essentials Exercises Solutions: 00:25:00 •What is pandas? A brief introduction and installation instructions.: 00:02:00 •Pandas Introduction: 00:02:00 •Pandas Essentials - Pandas Data Structures - Series: 00:20:00 •Pandas Essentials - Pandas Data Structures - DataFrame: 00:30:00 •Pandas Essentials - Handling Missing Data: 00:12:00 •Pandas Essentials - Data Wrangling - Combining, merging, joining: 00:20:00 •Pandas Essentials - Groupby: 00:10:00 •Pandas Essentials - Useful Methods and Operations: 00:26:00 •Pandas Essentials - Project 1 (Overview) Customer Purchases Data: 00:08:00 •Pandas Essentials - Project 1 (Solutions) Customer Purchases Data: 00:31:00 •Pandas Essentials - Project 2 (Overview) Chicago Payroll Data: 00:04:00 •Pandas Essentials - Project 2 (Solutions Part 1) Chicago Payroll Data: 00:18:00 •Matplotlib Essentials (Part 1) - Basic Plotting & Object Oriented Approach: 00:13:00 •Matplotlib Essentials (Part 2) - Basic Plotting & Object Oriented Approach: 00:22:00 •Matplotlib Essentials (Part 3) - Basic Plotting & Object Oriented Approach: 00:22:00 •Matplotlib Essentials - Exercises Overview: 00:06:00 •Matplotlib Essentials - Exercises Solutions: 00:21:00 •Seaborn - Introduction & Installation: 00:04:00 •Seaborn - Distribution Plots: 00:25:00 •Seaborn - Categorical Plots (Part 1): 00:21:00 •Seaborn - Categorical Plots (Part 2): 00:16:00 •Seborn-Axis Grids: 00:25:00 •Seaborn - Matrix Plots: 00:13:00 •Seaborn - Regression Plots: 00:11:00 •Seaborn - Controlling Figure Aesthetics: 00:10:00 •Seaborn - Exercises Overview: 00:04:00 •Seaborn - Exercise Solutions: 00:19:00 •Pandas Built-in Data Visualization: 00:34:00 •Pandas Data Visualization Exercises Overview: 00:03:00 •Panda Data Visualization Exercises Solutions: 00:13:00 •Plotly & Cufflinks - Interactive & Geographical Plotting (Part 1): 00:19:00 •Plotly & Cufflinks - Interactive & Geographical Plotting (Part 2): 00:14:00 •Plotly & Cufflinks - Interactive & Geographical Plotting Exercises (Overview): 00:11:00 •Plotly & Cufflinks - Interactive & Geographical Plotting Exercises (Solutions): 00:37:00 •Project 1 - Oil vs Banks Stock Price during recession (Overview): 00:15:00 •Project 1 - Oil vs Banks Stock Price during recession (Solutions Part 1): 00:18:00 •Project 1 - Oil vs Banks Stock Price during recession (Solutions Part 2): 00:18:00 •Project 1 - Oil vs Banks Stock Price during recession (Solutions Part 3): 00:17:00 •Project 2 (Optional) - Emergency Calls from Montgomery County, PA (Overview): 00:03:00 •Introduction to ML - What, Why and Types..: 00:15:00 •Theory Lecture on Linear Regression Model, No Free Lunch, Bias Variance Tradeoff: 00:15:00 •scikit-learn - Linear Regression Model - Hands-on (Part 1): 00:17:00 •scikit-learn - Linear Regression Model Hands-on (Part 2): 00:19:00 •Good to know! How to save and load your trained Machine Learning Model!: 00:01:00 •scikit-learn - Linear Regression Model (Insurance Data Project Overview): 00:08:00 •scikit-learn - Linear Regression Model (Insurance Data Project Solutions): 00:30:00 •Theory: Logistic Regression, conf. mat., TP, TN, Accuracy, Specificityetc.: 00:10:00 •scikit-learn - Logistic Regression Model - Hands-on (Part 1): 00:17:00 •scikit-learn - Logistic Regression Model - Hands-on (Part 2): 00:20:00 •scikit-learn - Logistic Regression Model - Hands-on (Part 3): 00:11:00 •scikit-learn - Logistic Regression Model - Hands-on (Project Overview): 00:05:00 •scikit-learn - Logistic Regression Model - Hands-on (Project Solutions): 00:15:00 •Theory: K Nearest Neighbors, Curse of dimensionality .: 00:08:00 •scikit-learn - K Nearest Neighbors - Hands-on: 00:25:00 •scikt-learn - K Nearest Neighbors (Project Overview): 00:04:00 •scikit-learn - K Nearest Neighbors (Project Solutions): 00:14:00 •Theory: D-Tree & Random Forests, splitting, Entropy, IG, Bootstrap, Bagging.: 00:18:00 •scikit-learn - Decision Tree and Random Forests - Hands-on (Part 1): 00:19:00 •scikit-learn - Decision Tree and Random Forests (Project Overview): 00:05:00 •scikit-learn - Decision Tree and Random Forests (Project Solutions): 00:15:00 •Support Vector Machines (SVMs) - (Theory Lecture): 00:07:00 •scikit-learn - Support Vector Machines - Hands-on (SVMs): 00:30:00 •scikit-learn - Support Vector Machines (Project 1 Overview): 00:07:00 •scikit-learn - Support Vector Machines (Project 1 Solutions): 00:20:00 •scikit-learn - Support Vector Machines (Optional Project 2 - Overview): 00:02:00 •Theory: K Means Clustering, Elbow method ..: 00:11:00 •scikit-learn - K Means Clustering - Hands-on: 00:23:00 •scikit-learn - K Means Clustering (Project Overview): 00:07:00 •scikit-learn - K Means Clustering (Project Solutions): 00:22:00 •Theory: Principal Component Analysis (PCA): 00:09:00 •scikit-learn - Principal Component Analysis (PCA) - Hands-on: 00:22:00 •scikit-learn - Principal Component Analysis (PCA) - (Project Overview): 00:02:00 •scikit-learn - Principal Component Analysis (PCA) - (Project Solutions): 00:17:00 •Theory: Recommender Systems their Types and Importance: 00:06:00 •Python for Recommender Systems - Hands-on (Part 1): 00:18:00 •Python for Recommender Systems - - Hands-on (Part 2): 00:19:00 •Natural Language Processing (NLP) - (Theory Lecture): 00:13:00 •NLTK - NLP-Challenges, Data Sources, Data Processing ..: 00:13:00 •NLTK - Feature Engineering and Text Preprocessing in Natural Language Processing: 00:19:00 •NLTK - NLP - Tokenization, Text Normalization, Vectorization, BoW.: 00:19:00 •NLTK - BoW, TF-IDF, Machine Learning, Training & Evaluation, Naive Bayes : 00:13:00 •NLTK - NLP - Pipeline feature to assemble several steps for cross-validation: 00:09:00 •Resources- Python for Data Analysis: 00:00:00
Become a financial crime prevention superhero with LGCA’s help! Pick up everything you need to know to join a company’s AML function and start fighting crime with your newfound knowledge and skills. The Certificate in AML provides participants with a thorough understanding of what constitutes Money Laundering (ML) and how financial institutions should respond to increasingly complex attempts by criminal individuals and entities to process proceedings from illegal activities in a manner that enables them to enjoy such illegal proceedings.
Why Learn SketchUp Evening Training Course? You will learn how to create and edit 3D models to a professional standard, ensuring you leave with the skills and confidence to fully take advantage of SketchUp and Layout software. You can book this course after work we are open 9 am to 7 pm. Course info Duration: 10 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own schedule by pre-booking a convenient hour of your choice, available from Mon to Sat between 9 am and 7 pm. SketchUp Evening Training Course Course Duration: 10 hours I. Introduction to SketchUp (1 hour) - Overview of SketchUp for interior design and architecture - Familiarization with the user interface and essential tools - Mastering navigation and viewport controls - Efficiently creating and managing interior design and architectural projects II. Creating Floor Plans (1 hour) - Importing floor plans and site plans for reference - Precision in drawing walls, windows, and doors - Effective management of floor levels - Organizing designs using Layers and Scenes III. Adding Furniture and Fixtures (2 hours) - Accessing and importing furniture and fixtures from the extensive 3D Warehouse - Crafting custom furniture and fixtures to suit specific design needs - Strategically placing and arranging elements within the space - Crafting and customizing materials to achieve the desired visual impact IV. Advanced Modeling Techniques (2 hours) - Employing advanced tools for creating intricate 3D models - Enhancing model organization using groups and components - Adding exquisite details and finishes to elevate design quality V. Layout for Construction Documents (2 hours) - Creating construction documents in Layout for clear communication - Seamlessly importing SketchUp models into Layout - Crafting detailed floor plans, elevations, and sections - Adding annotations and dimensions to facilitate construction VI. Introduction to Vray (1 hour) - Understanding the capabilities of Vray for SketchUp - Familiarization with the basic Vray interface and tools - Exploring Vray materials and textures for enhanced rendering VII. Advanced Rendering Techniques (1 hour) - Applying advanced rendering techniques to elevate SketchUp models - Creating artificial and natural lighting for realistic visualizations - Enhancing designs with entourage and landscaping elements VIII. Importing and Exporting (30 minutes) - Seamlessly importing and exporting files for versatile workflows - Ensuring file format compatibility with other software - Preparing models for 3D printing as required IX. Conclusion and Next Steps (30 minutes) - Comprehensive review of course content and key takeaways - Suggested further learning resources and avenues for improvement - Interactive Q&A session and feedback collection Download SketchUp | Free Trial of 3D Modeling Software SketchUp https://www.sketchup.com SketchUp's Intuitive Interface Helps You Communicate Ideas In 3D Fast. Subscribe Today!
Description: Learning how to express what you need is a basic human function. Reading is an action which is considered as a skill of reading and understanding written or printed materials. Writing, another action of communication is the ability to communicate through making words on papers and composing text. Speaking is also a form of communication through conveying information in spoken language. Through this course, you will learn how to master all these three skills to be able to communicate effectively. Who is the course for? People who are in need to enhance their English written skills. Professionals, writers, and editors who write in the English language. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Mastering Skills (Reading, Writing & Speaking) course is a useful qualification to possess, and will be very helpful to have especially for these careers: Businessmen Copywriter Editor Journalist Marketing Content Creator Product Creator Professor Teacher Technical Writer. Module 1: Reading Introduction 01:00:00 Before Speed Reading 01:00:00 How People Read 01:00:00 Radically Increasing Your Reading Speed 01:00:00 Suggestions for Improving Speed and Effectiveness 01:00:00 Human Mind and Vocalization 01:00:00 Getting the Main Idea 01:00:00 Conclusion 00:15:00 Module 2: Writing INDEX OF RULES 00:30:00 CLEARNESS AND FORCE 01:00:00 ORDER OF WORDS IN A SENTENCE 01:00:00 EXERCISES 01:00:00 CONTINUOUS EXERCISES 01:00:00 Module 3: Speaking Public Speaking Basics 01:00:00 Know Your Audience 00:30:00 Use The Right Words 00:30:00 Decide What You Want To Convey 00:30:00 Learn How to Communicate 00:30:00 What Happens If Your Don't Connect to Your Audience 00:30:00 Wrapping Up 00:15:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
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