2800 Courses delivered Online

Course Duration: Half-day, 1-day, or modular delivery over 2–3 sessions Target Audience: Managers, team leaders, HR professionals, and employees who want to foster trust, openness, and inclusivity within their teams or organisations. Course Objectives By the end of this course, participants will be able to: Understand the concept and importance of psychological safety. Recognise how psychological safety impacts team performance and wellbeing. Identify behaviours and practices that support or undermine psychological safety. Develop strategies to create inclusive, respectful, and open team cultures. Apply tools to encourage constructive feedback, innovation, and open dialogue. Course Outline Module 1: What is Psychological Safety? Definition and origin (Dr Amy Edmondson’s research) Why psychological safety matters: the business and human case Link between psychological safety, innovation, collaboration, and retention Misconceptions: It’s not about comfort or avoiding challenge Module 2: Assessing the Current Environment Signs of a psychologically safe vs unsafe environment Common team behaviours and leadership pitfalls Self-assessment: how psychologically safe is my team? Module 3: Building the Foundations The four stages of psychological safety: Inclusion safety Learner safety Contributor safety Challenger safety Role of trust, empathy, and emotional intelligence The leader’s role in creating safe environments Module 4: Practical Strategies to Foster Safety Encouraging open communication and constructive disagreement Creating space for risk-taking and vulnerability Responding to feedback and mistakes without blame Speaking up behaviours – how to model and support them Module 5: Embedding Psychological Safety into Team Culture Meeting practices that promote psychological safety How to give and receive feedback safely Inclusive decision-making and respectful challenge Recognising and rewarding candour and contribution Module 6: Leading with Psychological Safety Coaching conversations and active listening Managing difficult conversations and underperformance safely Supporting neurodiverse or marginalised voices Sustaining safety under pressure and during change Delivery Style Facilitated discussions and group work Role plays, reflection activities, and real-life scenarios Peer learning and action planning Optional pre-work or post-session surveys Course Materials Provided Participant workbook Psychological safety assessment toolkit Conversation starter guide Leadership checklist for building safety Personal and team action plan Optional Add-ons Team psychological safety assessments (anonymous survey) Post-course coaching or leadership debrief Co-delivery with DEI (Diversity, Equity & Inclusion) workshops Integration with feedback or team development programs

Course Duration: Half-day, 1-day, or modular delivery over 2–3 sessions Target Audience: Managers, team leaders, HR professionals, and employees who want to foster trust, openness, and inclusivity within their teams or organisations. Course Objectives By the end of this course, participants will be able to: Understand the concept and importance of psychological safety. Recognise how psychological safety impacts team performance and wellbeing. Identify behaviours and practices that support or undermine psychological safety. Develop strategies to create inclusive, respectful, and open team cultures. Apply tools to encourage constructive feedback, innovation, and open dialogue. Course Outline Module 1: What is Psychological Safety? Definition and origin (Dr Amy Edmondson’s research) Why psychological safety matters: the business and human case Link between psychological safety, innovation, collaboration, and retention Misconceptions: It’s not about comfort or avoiding challenge Module 2: Assessing the Current Environment Signs of a psychologically safe vs unsafe environment Common team behaviours and leadership pitfalls Self-assessment: how psychologically safe is my team? Module 3: Building the Foundations The four stages of psychological safety: Inclusion safety Learner safety Contributor safety Challenger safety Role of trust, empathy, and emotional intelligence The leader’s role in creating safe environments Module 4: Practical Strategies to Foster Safety Encouraging open communication and constructive disagreement Creating space for risk-taking and vulnerability Responding to feedback and mistakes without blame Speaking up behaviours – how to model and support them Module 5: Embedding Psychological Safety into Team Culture Meeting practices that promote psychological safety How to give and receive feedback safely Inclusive decision-making and respectful challenge Recognising and rewarding candour and contribution Module 6: Leading with Psychological Safety Coaching conversations and active listening Managing difficult conversations and underperformance safely Supporting neurodiverse or marginalised voices Sustaining safety under pressure and during change Delivery Style Facilitated discussions and group work Role plays, reflection activities, and real-life scenarios Peer learning and action planning Optional pre-work or post-session surveys Course Materials Provided Participant workbook Psychological safety assessment toolkit Conversation starter guide Leadership checklist for building safety Personal and team action plan Optional Add-ons Team psychological safety assessments (anonymous survey) Post-course coaching or leadership debrief Co-delivery with DEI (Diversity, Equity & Inclusion) workshops Integration with feedback or team development programs

This qualification is designed for learners who wish to better their employment opportunities by providing them with the knowledge required to produce their own CV. It will begin to develop your knowledge on how to successfully gain employment opportunities. Requirements 20 Guided Learning Hours One unit to complete Assessed through portfolio of evidence Suitable for learners aged 14+ Mandatory units Participating in Sport Sports Coaching Developing Sporting Skills and Tactical Awareness

Overview Take a journey online and become a first-class Photographer, with creative skills that will impress acquaintances and clients alike. This Professional Photography course provides the complete learning package for camera enthusiasts and budding shutterbugs. The learning modules offer expert coaching for producing images with perfect compositions, great lighting effects, and emotional power. You will surprise yourself with your photographic talents once you have completed the course and start to use professional equipment and techniques. As well as mastering editing and framing, you will even be guided on how to take stunning photos with mobile devices and start your own private business. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Professional Photography. It is available to all students, of all academic backgrounds. Requirements Our Professional Photography is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 36 sections • 279 lectures • 20:27:00 total length •Introduction to the Photography Masterclass: 00:03:00 •How Does a Camera Work: 00:01:00 •Lecture Types: 00:02:00 •Intro to Exposure: 00:02:00 •What is Aperture: 00:08:00 •What is Shutter Speed: 00:04:00 •What is ISO: 00:06:00 •The Exposure Triangle: 00:09:00 •Using the Exposure Meter: 00:09:00 •Metering Modes - Advanced Lesson: 00:03:00 •Exposure Compensation - Advanced Lesson: 00:04:00 •Dynamic Range - Advanced Lesson: 00:03:00 •HDR and Bracketing - Advanced Lesson: 00:02:00 •Reading a Histogram: 00:02:00 •What is an Exposure: 00:01:00 •Exposure Modes: 00:09:00 •Intro to Activities: 00:01:00 •Activity - Exposure: 00:01:00 •Intro to Composition: 00:01:00 •The Rule of Thirds: 00:03:00 •Negative Space: 00:02:00 •Leading Lines: 00:03:00 •Symmetry and Balance: 00:02:00 •Perspective and Angles: 00:07:00 •Backgrounds: 00:03:00 •Activity - Composition: 00:01:00 •Advanced - Shooting Portraits with Wide vs Telephoto Lenses: 00:01:00 •Intro to Focus and Depth of Field: 00:01:00 •Understanding Depth of Field: 00:03:00 •How to Get a Blurrier Background: 00:02:00 •Manual vs Auto Focus: 00:03:00 •Auto Focus Modes: 00:05:00 •Getting Sharp Focus on Fast Moving Objects: 00:03:00 •What is Bokeh: 00:01:00 •Viewfinder Focus: 00:01:00 •Activity - Fast Objects: 00:01:00 •Intro to Camera Anatomy: 00:01:00 •The Main Camera Features: 00:05:00 •Camera Scene Modes: 00:03:00 •File Types and Formats: 00:09:00 •DSLR va Mirrorless Cameras: 00:03:00 •The Sensor: 00:06:00 •Continuous and Burst Modes: 00:02:00 •Resolution and Quality: 00:03:00 •Intro to White Balance and Color: 00:01:00 •What is White Balance: 00:03:00 •The Kelvin Light Temperature Scale: 00:04:00 •Automatic Balance Modes: 00:03:00 •Color Modes and In-Camera Adjustments: 00:03:00 •Light Spectrum and Theory 20 hours ago more: 00:02:00 •Using Colors Creatively: 00:03:00 •Black and White Photography: 00:04:00 •Activity - Creative Color: 00:01:00 •Advanced - Custom White Balance: 00:03:00 •Intro to Lighting: 00:02:00 •Using Natural Light: 00:08:00 •Using Natural Light a Window: 00:03:00 •Using Artificial Light: 00:07:00 •Using the on Board Camera Flash: 00:03:00 •Using an External Flash: 00:10:00 •Using a Light Kit: 00:04:00 •Creative Lighting: 00:05:00 •Activity - Lighting: 00:01:00 •Intro to Mobile Photography: 00:02:00 •Using a Smartphone Camera: 00:03:00 •Exposing Properly With the Smartphone Camera: 00:01:00 •Tips for Shooting With Your Mobile Camera: 00:04:00 •Shooting in Low Light With a Smartphone: 00:07:00 •Mobile Camera Accessories: 00:02:00 •Using Portrait Mode: 00:03:00 •Intro to Cameras: 00:01:00 •Camera Types: 00:03:00 •What is Your Budget: 00:03:00 •How and Where to Buy a Camera: 00:02:00 •What is the Best Beginner Camera: 00:06:00 •How to Build Out Your Camera Kit: 00:03:00 •Introducing Our Chats: 00:01:00 •A Chat About Buying a New Camera: 00:21:00 •Intro to Lenses: 00:01:00 •A Deeper Dive into Focal Length: 00:07:00 •A Deeper Dive Into Aperture: 00:05:00 •Primes vs Zooms: 00:06:00 •Prime vs Zoom - Quality Comparison: 00:02:00 •Upgrading Your Lenses - Kit vs Pro: 00:01:00 •Lens Stabilization: 00:03:00 •Filter Demonstration: 00:03:00 •Specialty and Creative Lenses: 00:04:00 •How to Clean Your Camera Lens: 00:06:00 •Intro to Camera Accessories: 00:01:00 •Memory Cards: 00:04:00 •Batteries: 00:02:00 •Stabilization: 00:04:00 •Flashes and Lights: 00:02:00 •Camera Bags: 00:03:00 •Hard Drives: 00:03:00 •Sam's Favorite Bags: 00:03:00 •Intro to Scenarios: 00:01:00 •Intro and Tips for Portrait Photography: 00:02:00 •Portrait Photo Demo: 00:08:00 •Intro and Tips for Long Exposure Photography: 00:02:00 •Daytime Long Exposure Demo: 00:19:00 •Activity - Portrait: 00:01:00 •Nighttime Long Exposure: 00:09:00 •Activity - Long Exposure: 00:01:00 •Intro and Tips for Landscape Photography: 00:02:00 •Landscape Photo demo: 00:07:00 •Activity - Landscape: 00:01:00 •Intro and Tips for Product Photography: 00:03:00 •Product Photo Demonstration with Natural Light: 00:07:00 •Product Photography with Lights: 00:03:00 •Adding a Refiection: 00:02:00 •DIY Light Box: 00:05:00 •Activity - Product: 00:01:00 •Editing Product Photos: 00:14:00 •Intro and Tips for Low Light Photography: 00:02:00 •Low Light Demo: 00:08:00 •Activity - Low light: 00:04:00 •Intro and Tips for Sports and Action Photography: 00:02:00 •Sports Photography: 00:08:00 •Activity - Action and Sports: 00:01:00 •Intro and Tips for Macro Photography: 00:02:00 •Macro Photography Demo: 00:05:00 •Activity - Macro: 00:01:00 •Street Photo demo: 00:04:00 •Activity - Street and Architecture: 00:01:00 •Intro to Event Photography: 00:02:00 •A Chat About Event Photography: 00:04:00 •Bring the Right Tools: 00:05:00 •Be Aware of Your Surrounding: 00:05:00 •Be Quick With Your Settings: 00:05:00 •Capture the Details: 00:04:00 •An Overview of Shooting a Wedding: 00:10:00 •Activity - Events: 00:01:00 •Intro to Drone Photography: 00:01:00 •Our Recommended Drone Equipment: 00:06:00 •Drone Tips: 00:06:00 •Drone Demo: 00:12:00 •Activity - Aerial Photography: 00:01:00 •Intro and for Night Photography: 00:01:00 •Night Photo Demo: 00:04:00 •Activity - Night: 00:01:00 •Intro to Editing: 00:01:00 •Activity - Photo Editing: 00:01:00 •Intro Photoshop: 00:05:00 •Opening Photos in Photoshop CC: 00:05:00 •Cropping in Photoshop CC: 00:03:00 •White Balance in Photoshop CC: 00:04:00 •Proper Photo Editing Workflow in Photoshop Photoshop CC: 00:06:00 •Exposure Photoshop CC: 00:03:00 •Color and Saturation in Photoshop CC: 00:04:00 •Sharpening and Noise Reduction in Photoshop CC: 00:06:00 •Tone Curve in Photoshop CC: 00:03:00 •Effects - Vignettes, Grain, Dehaze in Photoshop CC: 00:04:00 •Saving and Exporting in Photoshop CC: 00:08:00 •HSL and Grayscale in Photoshop CC: 00:05:00 •Split Toning in Photoshop CC: 00:03:00 •Lens Corrections in Photoshop CC: 00:06:00 •Spot and Blemish Removal in Photoshop CC: 00:04:00 •Targeted Adjustments in Photoshop CC: 00:05:00 •Straighten and Transform Tools in Photoshop CC: 00:03:00 •Graduated, Radial, Brush Filters in Photoshop CC: 00:08:00 •Range Masks in Photoshop CC: 00:07:00 •Full Landscape Edit in Photoshop CC: 00:15:00 •Full Portrait in Photoshop CC: 00:11:00 •Cropping in Photoshop CC: 00:04:00 •Layer Panel Workflow in Photoshop CC: 00:02:00 •Making Photo Adjustment in Photoshop CC: 00:11:00 •Removing Background from Photo in Photoshop CC: 00:08:00 •Favorite Tools for Manipulating Photos in Photoshop CC: 00:10:00 •Exporting from Photoshop CC: 00:04:00 •Editing Togather an HDR Photo in Photoshop CC: 00:03:00 •Intro to Lightroom Classic CC: 00:05:00 •Importing and Organizing in Lightroom Classic CC: 00:11:00 •Crop and Rotate Lightroom Classic CC: 00:05:00 •White Balance in Lightroom Classic: 00:08:00 •Exposure in Lightroom Classic CC: 00:06:00 •Color and Saturation in Lightroom Classic CC: 00:04:00 •Sharpening and Noise Reduction in Lightroom Classic CC: 00:07:00 •Vignettes, Grain and Dehaze in Lightroom Classic CC: 00:06:00 •Exporting in Lightroom Classic CC: 00:10:00 •Lens Corrections in Lightroom Classic CC: 00:05:00 •Split Tone in Lightroom Classic CC: 00:05:00 •Removing Blemishes With the Heal and Clone Tools in Lightroom Classic CC: 00:08:00 •Graduated, Radial and Brush Adjustments in Lightroom Classic CC: 00:10:00 •Adjustment Brush Presets in Lightroom Classic CC: 00:03:00 •Range Masks in Lightroom Classic CC: 00:05:00 •Full Edit - Portrait in Lightroom Classic CC: 00:19:00 •Full Edit - Black and White Action in Lightroom Classic CC: 00:09:00 •Intro to Lightroom CC: 00:03:00 •Import and Organize in Lightroom CC: 00:10:00 •Crop and Rotate in Lightroom CC: 00:03:00 •White Balance and Saturation in Lightroom CC: 00:06:00 •Light - Exposure and Tone Curve in Lightroom CC: 00:08:00 •Color Mixer in Lightroom CC: 00:02:00 •Effects in Lightroom CC: 00:05:00 •Split Toning in Lightroom CC: 00:01:00 •Details in Lightroom CC: 00:05:00 •Optics in Lightroom CC: 00:03:00 •Geometry in Lightroom CC: 00:04:00 •Exporting and Sharing Lightroom CC: 00:02:00 •Healing and Clone Brushes in Lightroom CC: 00:04:00 •Brush Adjustments Lightroom CC: 00:04:00 •Radial and Linear Gradients Lightroom CC: 00:05:00 •Advanced Optione and Presets in Lightroom CC: 00:04:00 •Full Edit - Night Photo in Lightroom CC: 00:11:00 •Full Edit - Portrait in Lightroom CC: 00:14:00 •Editing Photos in Your Web Browses With Lightroom CC: 00:03:00 •Intro to Mac Photos: 00:02:00 •Importing and Organizing Mac Photos: 00:07:00 •Cropping and Rotating in Mac Photos: 00:05:00 •Exposure Adjustments in Mac Photos: 00:04:00 •White Balance in Mac Photos: 00:06:00 •Color, Saturation, HSL in Mac Photos: 00:06:00 •Noise Reduction and Sharpening in Mac Photos: 00:07:00 •Vignettes, Contrast, Black and White in Mac Photos: 00:06:00 •Exporting in Mac Photos: 00:06:00 •Full Edit -Portrait in Mac Photos: 00:10:00 •Full Edit - Landscape in Mac Photos: 00:09:00 •Intro to Google Photos: 00:02:00 •Importing and Organizing in Google Photos: 00:04:00 •Editing Photos in Google Photos in Google photos: 00:07:00 •Downloading and Sharing in Google Photos: 00:03:00 •Full Edit - Macro in Google Photos: 00:05:00 •Full Edit - Landscape in Google Photos: 00:06:00 •Intro to Photoshop Express: 00:01:00 •Importing and Understanding the Workspace in Photoshop Express: 00:04:00 •The Editing Workspace and Applying Filters in Photoshop Express: 00:03:00 •Crop and Rotate in Photoshop Expressle: 00:03:00 •Editing Photos in Photoshop Express: 00:07:00 •Red Eye Removal, Text and Frames in Photoshop Express: 00:04:00 •Removing Blemishes: 00:01:00 •Saving and Exporting in Photoshop Express: 00:02:00 •Creating Collages in Photoshop Express: 00:05:00 •Full Edit - Landscape in Photoshop Express: 00:05:00 •Full Edit - Product Photo in Photoshop Express: 00:05:00 •Intro to Snapseed: 00:01:00 •Opening Photos and Navigating the App: 00:05:00 •Making Adjustments and Editing Exposure: 00:05:00 •Cropping: 00:02:00 •White Balance: 00:02:00 •Details and Sharpening: 00:02:00 •Tone Curves: 00:03:00 •Rotate, Perspective and Expand: 00:04:00 •Making Edits to Selected Parts of an Image: 00:04:00 •Removing Blemishes and Healing Brush: 00:01:00 •Snapseed Photo Styles: 00:07:00 •Text and Frames: 00:02:00 •Saving and Exporting: 00:03:00 •Full Portrait Edit: 00:06:00 •Intro to Sharing: 00:02:00 •Online Platforms for Photographers: 00:09:00 •Having Success on Instagram: 00:07:00 •Activity - Portfolio: 00:01:00 •Creating a Portfolio with Wix: 00:17:00 •Chat about Having an Online Presence: 00:07:00 •Chat about Getting More Followers: 00:05:00 •A Chat about Best Web Platforms for Photographers: 00:06:00 •Intro to Starting a Photography Business: 00:01:00 •Starting a Photo Business: 00:04:00 •Finding Your First Client: 00:05:00 •Payments and Accounting: 00:02:00 •How Much Should You Charge: 00:05:00 •Contracts: 00:03:00 •Income and Expense Tracking: 00:03:00 •A Chat About Getting our First Clients: 00:06:00 •A Chat About the Gear You Need to Start a Business: 00:03:00 •A Chat About How Much You Should Charge: 00:09:00 •Intro to Stock Photography: 00:01:00 •The Best Stock Photos Sites to Sell on: 00:02:00 •Selling Stock Photography on Your Own: 00:03:00 •How Licensing: 00:04:00 •How to Print Your Photos: 00:03:00 •How Big Can You Print Your Photos: 00:02:00 •Framing: 00:02:00 •Intro and Tips for Wildlife Photography: 00:02:00 •Wildlife Photography Demonstration: 00:06:00 •Photo Chat - Sam's Archipelago Trip: 00:05:00 •Activity - Nature: 00:01:00 •Thank You and Conclusion Video: 00:03:00

Overview Take a journey online and become a first-class Photographer, with creative skills that will impress acquaintances and clients alike. This Professional Photography Diploma course provides the complete learning package for camera enthusiasts and budding shutterbugs. The learning modules offer expert coaching for producing images with perfect compositions, great lighting effects, and emotional power. You will surprise yourself with your photographic talents once you have completed the course and start to use professional equipment and techniques. As well as mastering editing and framing, you will even be guided on how to take stunning photos with mobile devices and start your own private business. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Professional Photography Diploma. It is available to all students, of all academic backgrounds. Requirements Our Professional Photography Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 37 sections • 280 lectures • 20:27:00 total length •Introduction to the Photography Masterclass: 00:03:00 •How Does a Camera Work: 00:01:00 •Lecture Types: 00:02:00 •Intro to Exposure: 00:02:00 •What is Aperture: 00:08:00 •What is Shutter Speed: 00:04:00 •What is ISO: 00:06:00 •The Exposure Triangle: 00:09:00 •Using the Exposure Meter: 00:09:00 •Metering Modes - Advanced Lesson: 00:03:00 •Exposure Compensation - Advanced Lesson: 00:04:00 •Dynamic Range - Advanced Lesson: 00:03:00 •HDR and Bracketing - Advanced Lesson: 00:02:00 •Reading a Histogram: 00:02:00 •What is an Exposure: 00:01:00 •Exposure Modes: 00:09:00 •Intro to Activities: 00:01:00 •Activity - Exposure: 00:01:00 •Intro to Composition: 00:01:00 •The Rule of Thirds: 00:03:00 •Negative Space: 00:02:00 •Leading Lines: 00:03:00 •Symmetry and Balance: 00:02:00 •Perspective and Angles: 00:07:00 •Backgrounds: 00:03:00 •Activity - Composition: 00:01:00 •Advanced - Shooting Portraits with Wide vs Telephoto Lenses: 00:01:00 •Intro to Focus and Depth of Field: 00:01:00 •Understanding Depth of Field: 00:03:00 •How to Get a Blurrier Background: 00:02:00 •Manual vs Auto Focus: 00:03:00 •Auto Focus Modes: 00:05:00 •Getting Sharp Focus on Fast Moving Objects: 00:03:00 •What is Bokeh: 00:01:00 •Viewfinder Focus: 00:01:00 •Activity - Fast Objects: 00:01:00 •Intro to Camera Anatomy: 00:01:00 •The Main Camera Features: 00:05:00 •Camera Scene Modes: 00:03:00 •File Types and Formats: 00:09:00 •DSLR va Mirrorless Cameras: 00:03:00 •The Sensor: 00:06:00 •Continuous and Burst Modes: 00:02:00 •Resolution and Quality: 00:03:00 •Intro to White Balance and Color: 00:01:00 •What is White Balance: 00:03:00 •The Kelvin Light Temperature Scale: 00:04:00 •Automatic Balance Modes: 00:03:00 •Color Modes and In-Camera Adjustments: 00:03:00 •Light Spectrum and Theory 20 hours ago more: 00:02:00 •Using Colors Creatively: 00:03:00 •Black and White Photography: 00:04:00 •Activity - Creative Color: 00:01:00 •Advanced - Custom White Balance: 00:03:00 •Intro to Lighting: 00:02:00 •Using Natural Light: 00:08:00 •Using Natural Light a Window: 00:03:00 •Using Artificial Light: 00:07:00 •Using the on Board Camera Flash: 00:03:00 •Using an External Flash: 00:10:00 •Using a Light Kit: 00:04:00 •Creative Lighting: 00:05:00 •Activity - Lighting: 00:01:00 •Intro to Mobile Photography: 00:02:00 •Using a Smartphone Camera: 00:03:00 •Exposing Properly With the Smartphone Camera: 00:01:00 •Tips for Shooting With Your Mobile Camera: 00:04:00 •Shooting in Low Light With a Smartphone: 00:07:00 •Mobile Camera Accessories: 00:02:00 •Using Portrait Mode: 00:03:00 •Intro to Cameras: 00:01:00 •Camera Types: 00:03:00 •What is Your Budget: 00:03:00 •How and Where to Buy a Camera: 00:02:00 •What is the Best Beginner Camera: 00:06:00 •How to Build Out Your Camera Kit: 00:03:00 •Introducing Our Chats: 00:01:00 •A Chat About Buying a New Camera: 00:21:00 •Intro to Lenses: 00:01:00 •A Deeper Dive into Focal Length: 00:07:00 •A Deeper Dive Into Aperture: 00:05:00 •Primes vs Zooms: 00:06:00 •Prime vs Zoom - Quality Comparison: 00:02:00 •Upgrading Your Lenses - Kit vs Pro: 00:01:00 •Lens Stabilization: 00:03:00 •Filter Demonstration: 00:03:00 •Specialty and Creative Lenses: 00:04:00 •How to Clean Your Camera Lens: 00:06:00 •Intro to Camera Accessories: 00:01:00 •Memory Cards: 00:04:00 •Batteries: 00:02:00 •Stabilization: 00:04:00 •Flashes and Lights: 00:02:00 •Camera Bags: 00:03:00 •Hard Drives: 00:03:00 •Sam's Favorite Bags: 00:03:00 •Intro to Scenarios: 00:01:00 •Intro and Tips for Portrait Photography: 00:02:00 •Portrait Photo Demo: 00:08:00 •Intro and Tips for Long Exposure Photography: 00:02:00 •Daytime Long Exposure Demo: 00:19:00 •Activity - Portrait: 00:01:00 •Nighttime Long Exposure: 00:09:00 •Activity - Long Exposure: 00:01:00 •Intro and Tips for Landscape Photography: 00:02:00 •Landscape Photo demo: 00:07:00 •Activity - Landscape: 00:01:00 •Intro and Tips for Product Photography: 00:03:00 •Product Photo Demonstration with Natural Light: 00:07:00 •Product Photography with Lights: 00:03:00 •Adding a Refiection: 00:02:00 •DIY Light Box: 00:05:00 •Activity - Product: 00:01:00 •Editing Product Photos: 00:14:00 •Intro and Tips for Low Light Photography: 00:02:00 •Low Light Demo: 00:08:00 •Activity - Low light: 00:04:00 •Intro and Tips for Sports and Action Photography: 00:02:00 •Sports Photography: 00:08:00 •Activity - Action and Sports: 00:01:00 •Intro and Tips for Macro Photography: 00:02:00 •Macro Photography Demo: 00:05:00 •Activity - Macro: 00:01:00 •Street Photo demo: 00:04:00 •Activity - Street and Architecture: 00:01:00 •Intro to Event Photography: 00:02:00 •A Chat About Event Photography: 00:04:00 •Bring the Right Tools: 00:05:00 •Be Aware of Your Surrounding: 00:05:00 •Be Quick With Your Settings: 00:05:00 •Capture the Details: 00:04:00 •An Overview of Shooting a Wedding: 00:10:00 •Activity - Events: 00:01:00 •Intro to Drone Photography: 00:01:00 •Our Recommended Drone Equipment: 00:06:00 •Drone Tips: 00:06:00 •Drone Demo: 00:12:00 •Activity - Aerial Photography: 00:01:00 •Intro and for Night Photography: 00:01:00 •Night Photo Demo: 00:04:00 •Activity - Night: 00:01:00 •Intro to Editing: 00:01:00 •Activity - Photo Editing: 00:01:00 •Intro Photoshop: 00:05:00 •Opening Photos in Photoshop CC: 00:05:00 •Cropping in Photoshop CC: 00:03:00 •White Balance in Photoshop CC: 00:04:00 •Proper Photo Editing Workflow in Photoshop Photoshop CC: 00:06:00 •Exposure Photoshop CC: 00:03:00 •Color and Saturation in Photoshop CC: 00:04:00 •Sharpening and Noise Reduction in Photoshop CC: 00:06:00 •Tone Curve in Photoshop CC: 00:03:00 •Effects - Vignettes, Grain, Dehaze in Photoshop CC: 00:04:00 •Saving and Exporting in Photoshop CC: 00:08:00 •HSL and Grayscale in Photoshop CC: 00:05:00 •Split Toning in Photoshop CC: 00:03:00 •Lens Corrections in Photoshop CC: 00:06:00 •Spot and Blemish Removal in Photoshop CC: 00:04:00 •Targeted Adjustments in Photoshop CC: 00:05:00 •Straighten and Transform Tools in Photoshop CC: 00:03:00 •Graduated, Radial, Brush Filters in Photoshop CC: 00:08:00 •Range Masks in Photoshop CC: 00:07:00 •Full Landscape Edit in Photoshop CC: 00:15:00 •Full Portrait in Photoshop CC: 00:11:00 •Cropping in Photoshop CC: 00:04:00 •Layer Panel Workflow in Photoshop CC: 00:02:00 •Making Photo Adjustment in Photoshop CC: 00:11:00 •Removing Background from Photo in Photoshop CC: 00:08:00 •Favorite Tools for Manipulating Photos in Photoshop CC: 00:10:00 •Exporting from Photoshop CC: 00:04:00 •Editing Togather an HDR Photo in Photoshop CC: 00:03:00 •Intro to Lightroom Classic CC: 00:05:00 •Importing and Organizing in Lightroom Classic CC: 00:11:00 •Crop and Rotate Lightroom Classic CC: 00:05:00 •White Balance in Lightroom Classic: 00:08:00 •Exposure in Lightroom Classic CC: 00:06:00 •Color and Saturation in Lightroom Classic CC: 00:04:00 •Sharpening and Noise Reduction in Lightroom Classic CC: 00:07:00 •Vignettes, Grain and Dehaze in Lightroom Classic CC: 00:06:00 •Exporting in Lightroom Classic CC: 00:10:00 •Lens Corrections in Lightroom Classic CC: 00:05:00 •Split Tone in Lightroom Classic CC: 00:05:00 •Removing Blemishes With the Heal and Clone Tools in Lightroom Classic CC: 00:08:00 •Graduated, Radial and Brush Adjustments in Lightroom Classic CC: 00:10:00 •Adjustment Brush Presets in Lightroom Classic CC: 00:03:00 •Range Masks in Lightroom Classic CC: 00:05:00 •Full Edit - Portrait in Lightroom Classic CC: 00:19:00 •Full Edit - Black and White Action in Lightroom Classic CC: 00:09:00 •Intro to Lightroom CC: 00:03:00 •Import and Organize in Lightroom CC: 00:10:00 •Crop and Rotate in Lightroom CC: 00:03:00 •White Balance and Saturation in Lightroom CC: 00:06:00 •Light - Exposure and Tone Curve in Lightroom CC: 00:08:00 •Color Mixer in Lightroom CC: 00:02:00 •Effects in Lightroom CC: 00:05:00 •Split Toning in Lightroom CC: 00:01:00 •Details in Lightroom CC: 00:05:00 •Optics in Lightroom CC: 00:03:00 •Geometry in Lightroom CC: 00:04:00 •Exporting and Sharing Lightroom CC: 00:02:00 •Healing and Clone Brushes in Lightroom CC: 00:04:00 •Brush Adjustments Lightroom CC: 00:04:00 •Radial and Linear Gradients Lightroom CC: 00:05:00 •Advanced Optione and Presets in Lightroom CC: 00:04:00 •Full Edit - Night Photo in Lightroom CC: 00:11:00 •Full Edit - Portrait in Lightroom CC: 00:14:00 •Editing Photos in Your Web Browses With Lightroom CC: 00:03:00 •Intro to Mac Photos: 00:02:00 •Importing and Organizing Mac Photos: 00:07:00 •Cropping and Rotating in Mac Photos: 00:05:00 •Exposure Adjustments in Mac Photos: 00:04:00 •White Balance in Mac Photos: 00:06:00 •Color, Saturation, HSL in Mac Photos: 00:06:00 •Noise Reduction and Sharpening in Mac Photos: 00:07:00 •Vignettes, Contrast, Black and White in Mac Photos: 00:06:00 •Exporting in Mac Photos: 00:06:00 •Full Edit -Portrait in Mac Photos: 00:10:00 •Full Edit - Landscape in Mac Photos: 00:09:00 •Intro to Google Photos: 00:02:00 •Importing and Organizing in Google Photos: 00:04:00 •Editing Photos in Google Photos in Google photos: 00:07:00 •Downloading and Sharing in Google Photos: 00:03:00 •Full Edit - Macro in Google Photos: 00:05:00 •Full Edit - Landscape in Google Photos: 00:06:00 •Intro to Photoshop Express: 00:01:00 •Importing and Understanding the Workspace in Photoshop Express: 00:04:00 •The Editing Workspace and Applying Filters in Photoshop Express: 00:03:00 •Crop and Rotate in Photoshop Expressle: 00:03:00 •Editing Photos in Photoshop Express: 00:07:00 •Red Eye Removal, Text and Frames in Photoshop Express: 00:04:00 •Removing Blemishes: 00:01:00 •Saving and Exporting in Photoshop Express: 00:02:00 •Creating Collages in Photoshop Express: 00:05:00 •Full Edit - Landscape in Photoshop Express: 00:05:00 •Full Edit - Product Photo in Photoshop Express: 00:05:00 •Intro to Snapseed: 00:01:00 •Opening Photos and Navigating the App: 00:05:00 •Making Adjustments and Editing Exposure: 00:05:00 •Cropping: 00:02:00 •White Balance: 00:02:00 •Details and Sharpening: 00:02:00 •Tone Curves: 00:03:00 •Rotate, Perspective and Expand: 00:04:00 •Making Edits to Selected Parts of an Image: 00:04:00 •Removing Blemishes and Healing Brush: 00:01:00 •Snapseed Photo Styles: 00:07:00 •Text and Frames: 00:02:00 •Saving and Exporting: 00:03:00 •Full Portrait Edit: 00:06:00 •Intro to Sharing: 00:02:00 •Online Platforms for Photographers: 00:09:00 •Having Success on Instagram: 00:07:00 •Activity - Portfolio: 00:01:00 •Creating a Portfolio with Wix: 00:17:00 •Chat about Having an Online Presence: 00:07:00 •Chat about Getting More Followers: 00:05:00 •A Chat about Best Web Platforms for Photographers: 00:06:00 •Intro to Starting a Photography Business: 00:01:00 •Starting a Photo Business: 00:04:00 •Finding Your First Client: 00:05:00 •Payments and Accounting: 00:02:00 •How Much Should You Charge: 00:05:00 •Contracts: 00:03:00 •Income and Expense Tracking: 00:03:00 •A Chat About Getting our First Clients: 00:06:00 •A Chat About the Gear You Need to Start a Business: 00:03:00 •A Chat About How Much You Should Charge: 00:09:00 •Intro to Stock Photography: 00:01:00 •The Best Stock Photos Sites to Sell on: 00:02:00 •Selling Stock Photography on Your Own: 00:03:00 •How Licensing: 00:04:00 •How to Print Your Photos: 00:03:00 •How Big Can You Print Your Photos: 00:02:00 •Framing: 00:02:00 •Intro and Tips for Wildlife Photography: 00:02:00 •Wildlife Photography Demonstration: 00:06:00 •Photo Chat - Sam's Archipelago Trip: 00:05:00 •Activity - Nature: 00:01:00 •Thank You and Conclusion Video: 00:03:00 •Assignment - Professional Photography Diploma: 00:00:00

Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support

Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support

Course Overview Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism. Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online. Who Should Attend This course is ideal for: Frontline staff in retail, hospitality, healthcare, call centres, or public service Administration or reception staff Technical support or helpdesk officers Any team member who interacts with customers, clients or stakeholders No previous training in customer service is required. Learning Outcomes By the end of the course, participants will be able to: Understand what excellent customer service looks like and why it matters Communicate clearly, professionally and confidently in different situations Build rapport with a wide range of customers Show empathy and listen actively to understand customer needs Handle complaints, concerns and difficult conversations calmly and constructively Maintain a positive attitude, even under pressure Represent their organisation in a consistent and professional way Course Content 1. Foundations of Customer Service Excellence What is excellent customer service? First impressions and the customer journey Attitude, tone and mindset 2. Communicating with Confidence The power of words, tone and body language Active listening and questioning skills Managing expectations and saying "no" professionally 3. Creating Positive Connections Building rapport and trust quickly Adapting your style for different customers Service recovery: turning complaints into opportunities 4. Handling Difficult Situations Staying calm under pressure Responding to frustration, complaints or anger The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 5. Service Across Channels Delivering service via phone, email and online Professional email and message tone Tips for consistency across different platforms 6. Practical Application and Action Planning Real-life scenarios and role plays Personal action planning for immediate workplace impact Sharing service tips and best practices Delivery Method The course is delivered in an engaging, interactive format and includes: Short trainer-led discussions Scenario-based activities Role plays with coaching Group discussions and shared insights Available as a face-to-face or live virtual workshop. Inclusions Participant workbook and tools Practical checklists and communication templates Certificate of completion Access to optional post-course coaching support

A collection of my most popular courses and webinars to help you figure out how best to manage your fatigue challenge and move forwards towards a better level of wellness. Help for all stages of your journey - from the initial basics, to returning to work and figuring out when it's time to incorporate more movement and exercise. It also contains a webinar to share with your loved ones, so that they can better understand what you're going through. Contents £10 Communicating with others when you've got fatigue Course 4 Lessons Fatigue journeys vary from person to person - no two experiences are the same. But there's one challenging topic that seems to feature in most people's journeys at one time or another... communication! In this webinar recording I share tips and advice on how to tackle five of the most common conversation challenges when you're on a fatigue recovery journey. View product £75 Fatigue Reset: Crack pacing once and for all Course 32 Lessons View product £10 How to achieve a successful return to work Course 1 Lesson If you’ve had to take time off from your job for months or even years, contemplating a return to work can be difficult. How do you know if you’re ready? Are you well enough to return full-time or do you need to negotiate a phased approach? And what can you do to make sure the return itself goes as successfully as possible? This webinar starts to answer those questions - and many more! View product £10 How to cope better with fatigue Course 2 Lessons A recording of a live webinar held in November 2023. I share the most important areas that you should be focussing on, so that you minimise the time spent wondering what on earth you can do to improve your fatigue challenge and current situation - and get onto the right path to recovery. View product £10 How to start exercising when you have fatigue Course 3 Lessons We hear how helpful it is to exercise for health and wellbeing. But when you have fatigue it can be difficult to know if this is going to help or hinder. When *is* it the right time to start to feel confident about moving more and starting to exercise?In this webinar recording I share tips and advice on how to tackle five of the most common conversation challenges when you're on a fatigue recovery journey. View product £10 When a Loved One has fatigue...how to help them, and yourself. Course 5 Lessons A fatigue-related condition doesn’t only impact the life of the person who's ill, it often changes things for you, their loved ones. Adjusting to this can be tough for you, and it can be difficult to know how to best help them.This webinar will increase your understanding of what life feels like for your loved one, and help you know how to support them on their recovery journey, while looking after yourself too.View product

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