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Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Business Strategy Planning Masterclass bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The Business Strategy Planning Masterclass related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Business Strategy Planning Masterclass bundle will help you build a solid foundation to become a proficient worker in the sector. This Business Strategy Planning Masterclass Bundle consists of the following 25 CPD Accredited Premium courses - Course 01 :Business Strategy Planning Masterclass Course 02 :Business Performance Management Course 03 :Diploma in Lean Process and Six Sigma Course 04 :Rapid Business Improvement Course 05 :Branding Fundamentals for New Business Course 06 :Raise Money and Valuation for Business Course 07 :Business Intelligence Analyst Course Course 08 :Business Strategy for Managers Course 09 :Research Methods in Business Course 10 :Capital Budgeting & Investment Decision Rules Course 11 :Retail Strategy Course 12 :Basic Business Finance Course 13 :Business Funding Course 14 :Financial Modelling for Decision Making and Business plan Course 15 :Financial Risk Management Course 16 :Lead Generation with Attraction Marketing for Business Course 17 :Digital Product Management Course 18 :Digital Marketing Business Tips Course 19 :Digital Marketing - Growth Hacking Techniques Course 20 :A Profitable Online Business Masterclass Course 21 :Petroleum Products : Specifications Properties Market Demand Course 22 :Candle Making Business Course 23 :Setting Up Your Dog Grooming Business Course 24 :14 Authority Sites For Learning Amazon Affiliate Marketing Course 25 :Start A T-Shirt Business | Merch By Amazon, Teespring & More 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Learning Outcome This tailor-made Business Strategy Planning Masterclass bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Business Strategy Planning Masterclass Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course for free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Business Strategy Planning Masterclass bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Business Strategy Planning Masterclass Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified HVAC Technologies Masterclass course bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The HVAC Technologies Masterclass course related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive HVAC Technologies Masterclass course bundle will help you build a solid foundation to become a proficient worker in the sector. This HVAC Technologies Masterclass course Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician Course 2: Heat Exchanger Course 3: PAT Level 4 Course 4: Smart Meter Installer Training Course 5: Domestic Appliance Repairing Course Course 6: Electronic & Electrical Devices Maintenance Course 7: Electrician Course 8: Digital Electric Circuits & Intelligent Electrical Devices Course 9: Electric Power Metering for Single and Three Phase Systems Course 10: Light Current Systems for Electrical Engineering Course 11: Basic AC Circuit Analysis Course 12: Electrical 3 Phase Power Transformers Fundamentals Course 13: Electrical Power System and High Voltage Engineering Course 14: Electrical Engineering for Electrical Substations Course 15: Essential Hydro Electric Power Plant Training Course 16: Energy Saving in Electric Motors Course 17: MATLAB Simulink for Electrical Power Engineering Course 18: MATLAB/Simulink for Power Electronics Simulations Course 19: Solar Energy Course 20: Protection and Control of High Voltage Power Circuits Course 21: Distribution Station & Feeder Protection Course 22: Electrical and Fire Safety Training - Level 2 Course 23: Advanced Electrical Safety Course 24: Workplace Safety Course Course 25: First Aid at Work 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Learning Outcome This tailor-made HVAC Technologies Masterclass course bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This HVAC Technologies Masterclass course Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete HVAC Technologies Masterclass course training materials, you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the HVAC Technologies Masterclass course bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in HVAC Technologies Masterclass course Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified SQL Programming Masterclass bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The SQL Programming Masterclass related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive SQL Programming Masterclass bundle will help you build a solid foundation to become a proficient worker in the sector. This SQL Programming Masterclass Bundle consists of the following 25 CPD Accredited Premium courses - Course 01 :SQL Programming Masterclass Course 02 :SQL Server for Beginners Course 03 :SQL NoSQL Big Data and Hadoop Course 04 :Microsoft SQL Server Development for Everyone Course 05 :Javascript Programming for Beginners Course 06 :Master JavaScript with Data Visualization Course 07 :jQuery: JavaScript and AJAX Coding Bible Course 08 :Kotlin Programming : Android Coding Course 09 :Quick Data Science Approach from Scratch Course 10 :Secure Programming of Web Applications Course 11 :A-Frame Web VR Programming Course 12 :Complete AutoLISP Programming Course 13 :Building Your Own Computer Course Course 14 :Neuro-linguistic Programming (NLP) Diploma Course 15 :Cyber Security Incident Handling and Incident Response Course 16 :Computer Networks Security Course 17 :IT Asset Department Course 18 :C# Programming - Beginner to Advanced Course 19 :AutoCAD Programming using C# with Windows Forms Course 20 :AutoCAD Programming using VB.NET with Windows Forms Course 21 :AutoCAD to Excel - VBA Programming Hands-On! Course 22 :AutoCAD VBA Programming - Beginner course Course 23 :IT Support Technician Training Course 24 :Admin Support Assistant Course 25 :Computer Vision: C++ and OpenCV with GPU support 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Learning Outcome This tailor-made SQL Programming Masterclass bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This SQL Programming Masterclass Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course for free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the SQL Programming Masterclass bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in SQL Programming Masterclass Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Course overview Discover the best practices for Resourcing and talent management with the Resourcing and Talent Management course. This course aims to equip you with the fundamental knowledge and skills required to kickstart an HR career and work in the recruitment sector.  In this Resourcing and Talent Management course, we will familiarize you with the talent planning process and explain the benefits of developing top talent. You will learn about a recruiter's roles and responsibilities and explore the strategies for attracting and selecting the best talent in the interview process. Moreover, you will learn about employer branding to promote your organization and attract potential candidates. You will also identify the steps to improve the talent management process.  Enroll today and prepare a skilled and productive workforce for your organization! Learning outcomes Learn about resourcing and talent management Familiarize yourself with the role of an HR Have a deeper understanding of the recruitment process Strengthen your knowledge of performance management Discover the benefits of developing top talent Deepen your understanding of employer branding Learn the steps to improve your talent management process Who is this course for This Resourcing and Talent Management course is ideal for aspiring professionals interested in gaining the relevant skills in talent management to work in the recruitment sector. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Resourcing and Talent Management course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: HR Manager Recruitment Consultant HR Coordinator Human Resources Advisor Head of Talent & HR Module 01. Introduction to Resourcing and Talent Management Introduction to Resourcing and Talent Management 00:29:00 Module 02. Resourcing and Talent Planning Resourcing and Talent Planning 00:11:00 Module 03. Talent Management and The Role of Recruiting Talent Management and The Role of Recruiting 00:12:00 Module 04. Coaching, Training and Development Coaching, Training and Development 00:23:00 Module 05. Performance Management Performance Management 00:26:00 Module 06. Benefits of Talent Management Benefits of Talent Management 00:23:00 Module 07. Planning Human Resources Planning Human Resources 00:22:00 Module 08. Job Analysis and Design Job Analysis and Design 00:12:00 Module 09. Employer Branding Employer Branding 00:27:00 Module 10. Improvement Opportunities of Talent Management System Improvement Opportunities of Talent Management System 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Investment Banking: Venture Capital Fundraising for Startups will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Investment Banking: Venture Capital Fundraising for Startups will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Investment Banking: Venture Capital Fundraising for Startups and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Investment Banking: Venture Capital Fundraising for Startups is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Investment Banking: Venture Capital Fundraising for Startups. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Investment Banking: Venture Capital Fundraising for Startups will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Welcome to the Course! Welcome to this Course on Capital Raising for Entrepreneurs 00:05:00 Section 02: Let's Get Started Right Away What types of investors are out there? 00:12:00 What is the difference between Venture Capital and Private Equity? 00:14:00 What stage is your business at? 00:14:00 How Much Money Should You Raise? 00:04:00 What is the Difference between a Pre Money and Post Money Valuation 00:01:00 Section 03: An introduction to Startups Startup Essentials - Markets 00:05:00 Startup Essentials - Profits 00:06:00 Startup Essentials - Business Plan 00:05:00 Startup Essentials - Capital 00:05:00 Startup Essentials - Value 00:06:00 Startup Essentials - Investors 00:05:00 Section Text Summary PDF for Download 00:16:00 Section 04: Do You Really Understand Venture Capitalists? Do You Really Understand Venture Capitalists? 00:14:00 Do You Match Their Criteria? 00:18:00 Four Key Questions to Ask? 00:03:00 Understanding the Investment Process 00:18:00 Section 05: How to Understand If You Are Talking to the Right Investor Introduction: Understanding Your VCs; A Case Study 00:02:00 What Type Of Investor Are You Talking To? 00:12:00 A Detailed Breakdown of Different Types of Private Equity Funds 00:05:00 What is their Ideal Investment Size? 00:06:00 What Stage Do They Invest At? 00:03:00 Stage of Business Financing from a VC Perspective 00:05:00 How Can You Define Venture Capitalists' Sector Interest? 00:03:00 What Part Does Geography Play? 00:06:00 What is meant by Style and Structure? 00:05:00 What is meant by Key Investment Criteria? 00:03:00 Section Summary: Do You Understand VCs? 00:14:00 Section 06: Looking at Things from the VC Point of View What Factors are important to VCs? 00:10:00 Considering Valuation from the VC Perspective 00:06:00 How do Investors value a Startup? 00:12:00 How do Investors Value a Series an Investment? 00:07:00 How do VCs look at your Market? 00:07:00 What do VCs think about your Product or Service? 00:09:00 How Do VCs Evaluate You and your Management Team? 00:10:00 Why is Exit Strategy important to VCs? 00:07:00 Why are Barriers to Entry important? 00:07:00 How do VCs consider your Competition? 00:04:00 What Financial Information is important to VCs? 00:03:00 What is the typical VC Decision Making Process? 00:09:00 Seed Stage VC's Decision Tree 00:05:00 Project: Evaluate Your Own Startup 00:02:00 Section 07: What Questions Should You Ask Venture Capital? 36 Questions to Ask a VC Overview 00:02:00 36 Questions to Ask a VC Part 1 - Fund Profile 00:03:00 36 Questions to Ask a VC Part 2 - Investment Style 00:02:00 36 Questions to Ask a VC Part 3 - Deal Flow 00:03:00 36 Questions to Ask a VC Part 4 - Process 00:03:00 36 Questions to Ask a VC Part 5 - Structure 00:03:00 36 Questions to Ask a VC Part 6 - Value Added 00:03:00 Key Questions That You Can Expect a VC to Ask You 00:06:00 Section 08: How to Email Venture Capital and Angel Investors How to Write an Introductory Email to an Investor 00:11:00 The Power of Forwardable Emails 00:02:00 How NOT to email investors 00:04:00 How to Find an Investors Email Address (if you don't have it) 00:09:00 Section 09: What You Need to Know to Present Your Business to Investors How to Deliver a 60 Second Pitch 00:08:00 The Sixteen Magic Words Investors Want to Hear from You 00:21:00 How to Write a One Pager for a VC 00:18:00 Top Tips on Preparing to Pitch Investors 00:12:00 How to prepare a Pitch Deck for an Investor 00:19:00 How to Prepare a Business Plan and Executive Summary 00:02:00 How to Prepare a Financing Strategy 00:02:00 Key Elements of the Financial Plan 00:11:00 Section 10: Startup Fundraising and Pitching Startup Fundraising - Getting Started 00:09:00 19 Reasons VCs May Say No 00:09:00 Communicating Your Vision 00:03:00 The Business Plan; Overview and Communication 00:07:00 Business Plan Core Contents 00:08:00 The Financial Plan 00:16:00 The Pitching Process and Investor Returns 00:08:00 Post Mortems 00:07:00 What are Investors looking for? 00:07:00 Section 11: How to Deliver Winning Presentation to Investors What do Investors Want? 00:13:00 Outline Presentation Checklist 00:19:00 What is TAM, SAM and SOM and why are they important? 00:15:00 AIDA - Why Pitching VCs Is Like Buying a Car! 00:11:00 Selling Your Pitch 00:13:00 Pitching to Win! 00:13:00 How to Run the Meeting 00:14:00 Outline Management Presentation 00:15:00 Defending Your Plan 00:17:00 ACTIVITY: Create Your Own Presentation 00:01:00 Section 12: Managing the Fundraising Process How do Venture Capitalists Source Deals? 00:06:00 How to find Angel Investors 00:08:00 How to Find Venture Capital Investors 00:02:00 BONUS: How to Find a Venture Capital Investor for Your Tech Company 00:09:00 What Happens Next? The Investment Process 00:08:00 How to Manage the Investment Process 00:08:00 Section 13: Venture Capital Term Sheets What is a Term Sheet Part 1 00:08:00 What is a Term Sheet Part 2 00:11:00 Key Concepts in Term Sheets 00:10:00 What is a Term Sheet Trying to Achieve? 00:10:00 26 Key Components in VC Term Sheets 1 -5 00:08:00 26 Key Components in VC Term Sheets 6 - 10 00:08:00 26 Key Components in VC Term Sheets 11 - 15 00:08:00 26 Key Components in VC Term Sheets 16 - 20 00:30:00 26 Key Components in VC Term Sheets 21 - 26 00:09:00 Negotiating Term Sheets: Entrepreneurs Perspective 00:09:00 Negotiating Term Sheets: VC Perspective 00:11:00 Negotiating Term Sheets: Mutual Issues of Concern 00:02:00 US Style VC Term Sheet Example 00:12:00 Section 14: Equity Crowdfunding for Entrepreneurs What is Crowdfunding? 00:03:00 The Advantages of Equity Crowdfunding for the Investor 00:14:00 The Disadvantages of Crowdfunding for the Investor 00:12:00 Section 15: How to Evaluate a Crowdfunding Opportunity? Introduction to How to Evaluate a Crowdfunding Opportunity 00:01:00 The Key Data You Need To Know For Any Opportunity 00:03:00 Let's take a look now at Management Skills 00:03:00 Management Experience is important as well 00:02:00 You must take a look at the Management's Commitment! 00:03:00 Product Market 00:03:00 So, how unique is this product? 00:03:00 What is the Competition like? 00:03:00 Does the Product have (all important) traction? 00:03:00 How profitable is the product and therefore the investment? 00:03:00 Let's take a look at the most critical factor, Cash Flow! 00:03:00 Finally, let's see what this all means for your Investment Returns 00:03:00 Discover how you can turn this information into a Methodology! 00:02:00 Let's Summarise this Section with the 10 Most Important Factors 00:02:00 Section 16: Introduction with Andrew Monk, CEO iolight about his Crowdfunding Experience Introduction 00:05:00 Why did you go for Equity Crowdfunding? 00:04:00 What did you do early on to ensure success? 00:03:00 How did you go about lining up your 25% 00:02:00 Did you set about trying to collect email addresses? 00:03:00 Let's have the Investor Conversation 00:06:00 Are there any mistakes looking back you may have made? 00:08:00 So what is it like by the end of week three? 00:07:00 How does Crowdcube get the money to you? 00:09:00 Are there any other tools you used that you can recommend? 00:04:00 Bonus: Discussion about Campaign Videos 00:04:00 Bonus: Detailed Notes on this Section to Download - PDF Attached 00:16:00 Section 17: Summary and Wrap Up Course Summary and Wrap Up 00:03:00 Section 18: Additional File Additional File 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type.  Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Level 2, 3 & 4 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

The Revit Structure Training is for 15 hours, £525, and it will cover from Introduction to Intermediate in small classes with only 1 people per class.