53692 Courses delivered Online

Description: Customer service is the assistance provided by a business or company to clients who are interested in their products and services. This is very crucial in any business since this will show your customers and potential clients how you will help them to keep their satisfaction even after their purchases have been made. To become an expert in customer service, you need to have skills in communication which this course will provide. Learn both communication and customer service skills in this complete course that will help you provide your customers with the best customer service they could ever ask for. Who is the course for? Business professionals who want to maintain their integrity through customer service People who are interested in learning more about communication and customer service Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Service Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Basics of Customer Service Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Service Bundle Course 00:30:00 Final Exam Final Exam- Customer Service Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envían las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un título: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £ 39 o en formato PDF a un costo de £ 24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en línea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Atencion al Cliente Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Quiénes Somos y Qué Hacemos 00:30:00 Módulo Tres: Estableciendo tu Actitud 00:30:00 Módulo Cuatro: Identificando y Abordando las Necesidades de los Clientes 00:30:00 Módulo Cinco: Generando Negocios Reiterados 00:30:00 Módulo Seis: Atención al Cliente en Persona 00:20:00 Módulo Siete: Dar Atención al Cliente Por Teléfono 00:30:00 Módulo Ocho: Proveer Atención al Cliente de forma Electrónica 00:20:00 Módulo Nueve: Recuperando Clientes Difíciles 00:20:00 Módulo Diez: Entendiendo Cuándo Intensificar Las Acciones 00:20:00 Módulo Once: Diez Cosas Que Puedes Hacer Para Asombrar a Tus Clientes en Cada Ocasión 00:10:00 Módulo Doce: Cierre 00:05:00 Construccion y Gerencia de un Equipo Virtual Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Armando su Equipo Virtual (I) 00:30:00 Módulo Tres: Armando su Equipo Virtual (II) 00:30:00 Módulo Cuatro: Reuniones del Equipo Virtual 00:30:00 Módulo Cinco: Comunicación (I) 00:20:00 Módulo Seis: Comunicación (II) 00:30:00 Módulo Siete: Mejorando la Confianza 00:30:00 Módulo Ocho: Problemas Culturales 00:30:00 Modulo Nueve: Tener Éxito con un Equipo Virtual 00:20:00 Módulo Diez: Lidiando con Gente que no Sabe Jugar en Equipo 00:30:00 Módulo Once: Eligiendo las Herramientas Adecuadas 00:20:00 Módulo Doce: Cierre 00:05:00 Evaluación Presente su tarea 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This diploma has been created for businesses who wish to garner a customer service team with the highest level of customer insight and understanding, allowing for delivery of front line customer service, built around proper businesses values. With this course, develop skills that allow the detection of profitable business opportunities based on the analysis and interpretation of customer information. It allows generating marketing strategies in organizations, through preparing, analyzing and structuring the available information to achieve an understanding of the client's behavior. The development of the program consists in defining the current or potential client, by means of analytical tools for the search of consumer behavior patterns, in order to design exciting commercial campaigns. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Handling Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Handling Sales Objections & Negotiating Module One - Getting Started 00:30:00 Module Two - Three Main Factors 01:00:00 Module Three - Seeing Objections as Opportunities 00:30:00 Module Four - Getting to the Bottom 01:00:00 Module Five - Finding a Point of Agreement 01:00:00 Module Six - Have the Client Answer Their Own Objection 00:30:00 Module Seven - Deflating Objections 01:00:00 Module Eight - Unvoiced Objections 01:00:00 Module Nine - The Five Steps 01:00:00 Module Ten - Dos and Don'ts 00:30:00 Module Eleven - Sealing the Deal 00:30:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: One of the most basic skills required in the workplace is communication. It is used in almost any scenario of the workplace or at home. For those of you who would love to develop this basic transferable skill, you can now do so with this Customer Focused Listening Diploma Level 3 course. This course is designed to help you listen better in order to respond to the processed information. Which is why, in this course you will learn about how to become a good listener, use body language to show positive listening attitude, build relationships, and much more. So get this course, and start listening. Learning Outcomes: Provide a definition to active listening as well as its key components Recognise means to be a better listener Identify the routes to turn into a better listener Execute body language so as to give vent to a proactive body language Understand the differences between the terms of sympathy as wella as empathy know when to use them Produce a listening outlook to implement framing, positive intention with focus Being a reliable communicator Understand the communication paths Ask your questions , probe into the information, as well as learn to apply paraphrasing ways Create a relationship to build a pragmatic communication approach Recognise the common listening problems as well as their solutions Identify the common listening problems as well as their answers Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Focused Listening Diploma Level 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Focused Listening Diploma Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview (Customer Focused Listening) 00:05:00 What is Active Listening? 00:15:00 Tips for Becoming a Better Listener 00:15:00 Body Language Basics 00:15:00 Understanding Sympathy and Empathy 00:15:00 Creating the Right Mindset 00:15:00 Being Genuine 00:15:00 Making Connections 00:15:00 What Is Said and What Is Heard 00:30:00 Probing Techniques 00:15:00 Paraphrasing Techniques 00:15:00 Building Common Ground 00:15:00 NLP Tips and Tricks 00:15:00 Getting Over Listening Roadblocks 00:15:00 Mock Exam Mock Exam- Customer Focused Listening Diploma Level 3 00:20:00 Final Exam Final Exam- Customer Focused Listening Diploma Level 3 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Are you looking for Cryptocurrency trading? Do you want to learn how to deal with bitcoin? You can see our Cryptocurrency Trading and ICO Investment Diploma course for getting an elaborate description. Cryptocurrency is a virtual medium of exchange that uses cryptography to validate transaction besides to control the production of new units. The course teaches you the process of bitcoin and its activities. It gives you an approximate idea about the rise, function, and near future of it and clears your quest in terms of how they are considered as business capital. The course enables you to draw back a picture to distinguish between the ICO and the bitcoin and their contact in regulation toward virtual currency. It also gives you a clear notion of how it works as an influential virtual exchange medium. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Cryptocurrency Trading and ICO Investment Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Cryptocurrency Trading and ICO Investment Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Promo FREE 00:01:00 About Jonny Fry & Team Blockchain 00:04:00 What you will learn on this course 00:02:00 Initial Coin Offerings (ICOs) What is an ICO? 00:02:00 Evolution of ICOs & Recent History 00:04:00 Growth of ICOs in 2017 00:03:00 What Alternatives Are There There to Raise Money? 00:03:00 Start The Difference between ICOs and Traditional Fundraising 00:03:00 How you might launch your own cryptocurrency 00:06:00 Where Is the tangible value in Cryptocurrency? 00:04:00 The Process of Doing an ICO Quoted Companies Looking at ICOs 00:04:00 What Makes a Successful ICO? 00:04:00 Other Watch-Outs 00:07:00 Regulation 00:07:00 Alternative Uses for ICOs 00:06:00 Investing in ICOs How Do You Invest? 00:10:00 Next Steps The Future of ICOs 00:06:00 5.B 00:04:00 Further Steps 00:04:00 Extra Resources 00:02:00 5.C (opensesame) 00:01:00 Conclusion 00:02:00 Assessment Assignment - Cryptocurrency Trading and ICO Investment Diploma 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description Cryptocurrency is a digital or virtual currency created to operate as a medium of exchange. Cryptocurrency emerged in the digital era with components of mathematical theory and computer science to convert a system to secure communications, information and money online. It is not unknown that cryptocurrencies exploded onto the display with the invention of the Blockchain technology and the first cryptocurrency was Bitcoin created in 2009. The actual aim of this Cryptocurrency Diploma is to shed light on the possibility to make money by investing in cryptocurrencies. Through this course, you will explore every detail about cryptocurrency as well as fund money on cryptocurrency without losing a single penny. Grab the opportunity to educate yourself about cryptocurrency and become financially independent in the coming future. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: This course does not involve any type of assessment. Certification: After completing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. [/vc_column_text][/vc_column][/vc_row] Introduction Introduction FREE 00:09:00 Cryptocurrency Basics Understanding How Cryptocurrencies Work 00:15:00 Cryptocurrencies as an Investment 00:08:00 Analyzing the Intrinsic Value of Cryptocurrency 00:06:00 Cryptocurrencies versus other Investments Cryptocurrency versus Stocks 00:05:00 Cryptocurrency versus Real Estate 00:05:00 Cryptocurrency versus Gold 00:04:00 Bitcoin versus Ethereum 00:05:00 Other Cryptocurrencies 00:06:00 The Psychology of Cryptocurrencies A New Technology-'This Time it's Different' 00:07:00 The Cryptocurrency Bubble versus the Great Tulip and Dot Com Bubbles 00:07:00 The Psychology of Cryptocurrency as an Investment 00:06:00 Relative versus Absolute Return on Investment 00:07:00 The Absolute BEST Way to Get Rich: Proven, Tested, Timeless 00:11:00 Conclusion Conclusion 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Learn how to write appealing stories for children by taking this Creative Writing Course: Writing Storybooks For Children course.  Writing for children is not an easy task. You must understand their psychology and write in a way that captivates them. This Creative Writing Course: Writing Storybooks For Children Course will provide step-by-step instructions on creating engaging storybooks for kids. In this course, you'll look into the aspects of idea generation, character creation, plotting, story planning, and storytelling. In addition, you'll learn about technical writing issues. You'll also explore the various types of children's books to get ideas for what to put in your writings.  Learning Outcomes Gain an excellent understanding of children's storybook writing Understand the mechanics of writing Explore the art of storytelling Be able to structure a story Gain the skills in character creation Go through the various types of children's books Familiarise yourself with the advanced fiction techniques Who is this course for Anyone interested in writing great storybooks for children can take this Creative Writing Course: Writing Storybooks For Children Course.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of the English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The United Kingdom & internationally recognised accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Creative Writing Course: Writing Storybooks For Children Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Author Writer Children's Author Fiction Writer Introduction Introduction to Children's Storybook Writing FREE 00:02:00 Crucial Information 00:02:00 Keys to Success 00:02:00 A.I.M 00:04:00 Coming Up With Ideas Getting Ideas 00:02:00 Character Creation 00:02:00 Characters and Plotting 00:04:00 The Mechanics of Writing Planning Your Story 00:03:00 Storytelling 00:03:00 Important Technical Issues Point of View 00:04:00 Technical Writing Issues 00:04:00 Story Structure 00:02:00 Types of Children's Books Picture Books 1 00:03:00 Picture Books 2 00:03:00 Picture Books 3 00:02:00 Easy Readers 00:03:00 Transition Books 00:01:00 Chapter Books 00:02:00 Junior Novels 00:02:00 Young Adult Fiction 00:04:00 Advanced Fiction Techniques Dialogue 00:05:00 Show don't Tell 00:05:00 Conclusion Conclusion 00:02:00 Resources Resources - Creative Writing Course: Writing Storybooks For Children 00:00:00 Mock Exam Mock Exam- Creative Writing Course: Writing Storybooks For Children 00:20:00 Final Exam Final Exam- Creative Writing Course: Writing Storybooks For Children 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Want to increase the sales of your course? Enrol the Course Marketing Diploma course and know the secret strategies of marketing your course and increase the sales. People enrol in the courses that help them to fulfil their demand or give them profit. The course is designed to help you to start your home business and guides you on how to design and market your course that grabs the attention of the potential students. As the era changes, the techniques of marketing has also changed. The course introduces you the marketing strategies of recent time. You will know how to use blogging and YouTube to market your courses. The course explains how podcasting, email marketing, conversational content, authority marketing can increase your sales and profit. Finally, you will explore the benefits of proper branding to enhance your Sales Marketing. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Course Marketing Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Course Marketing Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Section 01 - Dive into Course Marketing Course Marketing FREE 00:02:00 Course Marketing Introduction 00:02:00 Course Marketing Success 00:05:00 Driving Traffic 00:10:00 Section 02 - Building a Sales Funnel Front End Offering 00:07:00 Upselling (or 1 time offer) 00:11:00 Downselling 00:06:00 Additional Upsells 00:11:00 Backend Offer 00:09:00 Sales Funnel (case study) 00:09:00 Section 03 - YouTube Marketing YouTube Marketing Plan 00:07:00 Creating Engaging YouTube Videos 00:05:00 YouTube Channel Best Practices 00:03:00 YouTube Channel (case study) 00:12:00 Optimizing YouTube Videos 00:06:00 Section 04 - Building a Blog Introduction to Blogging 00:04:00 Choosing a Blogging Niche 00:05:00 Content is King 00:10:00 Adding Video and Images 00:03:00 Social Media 00:03:00 Important Pages 00:02:00 Section 05 - Podcasting Introduction to Podcasting 00:02:00 Podcast Hardware and Software 00:09:00 Preparing a Podcast 00:03:00 Podcast Outline 00:03:00 Recording the Podcast 00:05:00 Publishing the Podcast 00:05:00 Marketing Tips 00:04:00 Section 06 - Email Marketing Introduction 00:04:00 Challenges of Email Marketing 00:08:00 Content Marketing 00:04:00 Valuable Content 00:07:00 Email Standards 00:05:00 Keep Email Clean 00:04:00 Lead Generation 00:05:00 AIDA 00:07:00 Section 07 - Live Streaming Introduction to Live Streaming 00:03:00 Live Streaming Basics 00:06:00 Strategy 00:06:00 Promotion 00:05:00 Section 08 - Authority Marketing Introduction to Authority Marketing 00:09:00 Becoming an Authority 00:07:00 Authority Marketing (step by step) 00:16:00 You're an Authority 00:07:00 Section 09 - Branding Introduction to Branding 00:03:00 Mission Statement 00:05:00 Logo 00:06:00 Promotion 00:03:00 Delivering 00:07:00 Assessment Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The benefit of counselling to enhance prosperity and personal satisfaction is highly recognised. From regular stresses to genuine health wellness issues like constant tension and sadness, counsellors and psychotherapists are helping us adapt. This course will prepare you to be an expert counsellor-equipped with the theoretical understanding and professional skills required to work in this field. So enrol now and benefit from this course. Who is this course for? This course would be ideal wants to pursue a career in counselling. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Counselling Skills Course is a useful qualification to possess, and would be beneficial for the following professionals: Freelance Counsellor School Counsellor Rehabilitation Counsellor Psychotherapist Marriage Counsellor Mental Health Care Worker Social Worker. Counselling What is Counselling? 00:15:00 Purpose and Aims of Counselling 00:15:00 Fields of Counselling 00:15:00 Counselling Theories 00:15:00 Skills Needed in Counselling 00:30:00 Group Counselling 00:30:00 Ethics in Counselling 00:15:00 Conducting Sessions 00:30:00 Addiction Counselling Introduction to Addiction Counselling 00:15:00 Adlerian Psychology 00:30:00 Behavioral Therapy 00:15:00 Brief Therapy 00:30:00 Role of Addiction Counsellor 00:30:00 Goals and Objectives of Individual Drug Counseling 00:15:00 Treatment Initiation 00:15:00 Dealing With Problems That Arise 00:15:00 Counsellor Characteristics and Training 00:15:00 Addiction Recovery Addiction Counselling Basics 01:00:00 Realize That You Need Help 01:00:00 Realize the Importance of Selecting the Correct Treatment 01:00:00 Work On Identifying the Source of Why You Have an Addiction 01:00:00 Have an Open Mind 01:00:00 Be Honest With Yourself and Others 01:00:00 The Dangers of Not Getting Help When You Need It 00:30:00 Anger Management Counselling Introduction To Rage Relief 01:00:00 Identifying To Prompt Rage 00:30:00 How To Control Your Angry 00:30:00 Benefits Of Meditation For Calmness 00:30:00 Affirmations for Anger Management 00:30:00 Healthy Habits For A Happy Life 00:30:00 Conclusion 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Counselling Skills Course 00:30:00 Final Exam Final Exam- Counselling Skills Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00