26915 Courses delivered Online

Advance your professional communication with our Business Writing course. Master English grammar, vocabulary, email etiquette, persuasive writing, and more to craft impactful business documents. Perfect for professionals seeking to refine their writing prowess.

Description: Anxiety and depression could happen due to our lifestyle or the pressure in our day to day life. Through this course, you will learn about the basics in anxiety and depression. This could help you understand the reasons why it occurs and how to prevent it. Develop your skills in learning how to help people get through anxiety and depression. Who is the course for? Professionals who are helping and counselling people to overcome anxiety and depression People who have the interest to learn about anxiety and depression Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Anxiety and Depression is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellor Life Coach Mentors Psychologist Therapist. Anxiety Awareness What is Anxiety? 00:30:00 Adopt Every Situations Positively 00:30:00 Use Meditation 00:30:00 Nature Never Did Betray the Heart That Loved Her 00:30:00 Smile is Power 01:00:00 Remove Your Depression and Anxiety By Helping Others 01:00:00 Keep Your Hopes Alive 00:30:00 Hold Your Beliefs Dear to You 01:00:00 Continue Learning 00:15:00 Today Is A Gift 01:00:00 Getting Rid Of Fear 00:30:00 Overcoming Depression Why Depression 01:00:00 Be Friendly 00:30:00 Keep Nutrition In Check 01:00:00 Proper Sleep 00:30:00 Regular Exercise 01:00:00 Don't Drink 00:30:00 Be Confident Yourself 00:15:00 See Some One 01:00:00 Mock Exam Mock Exam- Diploma in Anxiety and Depression 00:30:00 Final Exam Final Exam- Diploma in Anxiety and Depression 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In today’s customer-focused world, the ability to handle complaints effectively is a crucial skill for anyone in customer care. The "Complaints Handling for Customer Care Course" is designed to help you master the art of managing customer concerns with confidence, turning potential issues into opportunities for improvement. Whether you're working in retail, hospitality, or any other service-based industry, knowing how to navigate a complaint professionally can make all the difference in maintaining customer loyalty and enhancing the reputation of your business. This course is ideal for those who want to develop a calm, collected approach to complaint management. You’ll learn how to listen actively, respond appropriately, and find solutions that satisfy both the customer and the business. No longer will complaints seem like a daunting task – with the skills gained from this course, you’ll be equipped to deal with even the most difficult situations, improving customer satisfaction and contributing to long-term business success. Join today and gain the skills to transform customer feedback into a tool for growth and success in any customer-facing role. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Complaints & Customer Value Module 02: Building Rapport & Trust Module 03: Effective Communication Module 04: Handling Various Customer Types Module 05: Customer-Centric Complaint Resolution Module 06: Proactive Complaint Prevention and Service Recovery Module 07: Advanced Technology and Tools in Customer Care Learning Outcomes: Master complaint resolution for enhanced customer satisfaction. Develop effective communication strategies for diverse customer interactions. Implement proactive measures to prevent and address complaints. Build lasting rapport and trust with customers for enduring relationships. Navigate various customer types with confidence and empathy. Utilise advanced technology and tools for efficient customer care. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals Sales and support representatives Retail and hospitality staff Call centre agents Frontline staff in any industry Individuals seeking a customer-focused career change Entrepreneurs and small business owners Anyone aiming to excel in customer care roles Career path Customer Service Representative Complaints Handler Call Centre Agent Retail Associate Client Support Specialist Frontline Customer Care Professional Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Geoengineering is a rapidly emerging field that focuses on manipulating the Earth’s environment to combat climate change. This course offers a deep dive into the science and techniques used in geoengineering, with a clear focus on methods designed to reduce global warming and other environmental issues. Students will explore various geoengineering concepts, from carbon capture and storage to solar radiation management, while evaluating their potential impact on the planet. The course is designed to equip learners with an understanding of the technological, ethical, and societal implications of these approaches. By the end of the course, learners will have a solid foundation in the core principles of geoengineering, enabling them to critically assess the possible solutions it offers for mitigating climate change. The course delves into both the technical and policy aspects, giving learners a well-rounded perspective on this cutting-edge field. It will also explore current research and debates surrounding geoengineering, providing an engaging experience that blends science with social responsibility. Whether you're looking to pursue a career in environmental sciences or simply have an interest in climate change solutions, this course offers a clear and accessible introduction to the field of geoengineering. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Earth Processes and Soil Basics Module 02: Soil Classification and Behaviour Module 03: Geotechnical Properties of Soils Module 04: Ground Improvement Techniques Module 05: Geoenvironmental Engineering Module 06: Geotechnical Site Investigation Learning Outcomes: Analyse Earth processes influencing soil behaviour for effective engineering solutions. Demonstrate proficiency in classifying soils to inform geotechnical decisions. Evaluate geotechnical properties of soils crucial for engineering applications. Apply ground improvement techniques for enhanced stability and performance. Assess the intersection of geotechnology and environmental considerations. Conduct geotechnical site investigations with precision and interpretive skills. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Civil engineers aspiring to specialise in geoengineering. Environmental scientists seeking a geotechnical perspective. Construction professionals enhancing their soil engineering expertise. Graduates pursuing a career in geotechnical engineering. Project managers involved in infrastructure development. Urban planners interested in sustainable geotechnical solutions. Soil scientists aiming to apply their knowledge in practical settings. Engineering enthusiasts fascinated by the complexities of soil dynamics. Career path Geotechnical Engineer Environmental Consultant Construction Project Manager Civil Engineering Consultant Urban Planning Officer Soil Scientist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Duration 2 Days 12 CPD hours This course is intended for Cybersecurity analysts and engineers Security operations specialists Overview Successful completion of this instructor-led course with hands-on lab activities should enable participants to: Investigate and manage incidents Describe the Cortex XDR causality and analytics concepts Analyze alerts using the Causality and Timeline Views Work with Cortex XDR Pro actions such as remote script execution Create and manage on-demand and scheduled search queries in the Query Center Create and manage the Cortex XDR rules BIOC and IOC Working with Cortex XDR assets and inventories Write XQL queries to search datasets and visualize the result sets Work with Cortex XDR's external-data collection This instructor-led course teaches you how to use the Incidents pages of the Cortex XDR management console to investigate attacks. It explains causality chains, detectors in the Analytics Engine, alerts versus logs, log stitching, and the concepts of causality and analytics. You will learn how to analyze alerts using the Causality and Timeline Views and how to use advanced response actions, such as remediation suggestions, the EDL service, and remote script execution. Multiple modules focus on how to leverage the collected data. You will create simple search queries in one module and XDR rules in another. The course demonstrate how to use specialized investigation views to visualize artifact-related data, such as IP and Hash Views. Additionally, it provides an introduction to XDR Query Language (XQL). The course concludes with Cortex XDR external-data collection capabilities, including the use of Cortex XDR API to receive external alerts. This class is powered by Cloud Harmonics. Course Outline Module 1 - Cortex XDR Incidents Module 2 - Causality and Analytics Concepts Module 3 - Causality Analysis of Alerts Module 4 - Advanced Response Actions Module 5 - Building Search Queries Module 6 - Building XDR Rules Module 7 - Cortex XDR Assets Module 8 - Introduction to XQL Module 9 - External Data Collection

Learn essential grant writing skills to secure funding for your non-profit. Master proposal writing, budgeting, and funder alignment in our flexible online course.

Unlock your potential with the Non-Profits Grant Writing Course. Learn to craft persuasive grant proposals and secure vital funding for your organization’s mission. Join us today!

Air Cabin Crew Training Overview Explore the roadmap to becoming a competent air cabin crew and travelling worldwide with this Air Cabin Crew Training. As an aircraft cabin crew, you will be responsible for the safety and comfort of all passengers throughout the flight. In this course, you’ll learn about different airlines and various services offered by cabin crews. For instance, you’ll learn how to effectively communicate with passengers, deal with a fire event, administer first aid and evacuate passengers in an emergency. You’ll also understand how to prevent fatigue in crew members and empower a team to use all the available resources to achieve goals. Learning Outcomes Explore a wide range of tasks performed by aircraft cabin crews Identify the pros and cons of a cabin crew career Find a wide range of cabin crew interview formats Understand why weather information is vital in aviation Discover the steps in cabin crew fatigue management Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you can order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post, or for both £39. Entry Requirements Age Requirement: Applicants must be 16 or older, making the course accessible to both young learners and adults. Academic Background: No prior qualifications required, open to all backgrounds. Language Proficiency: A good understanding of English is essential, as all lessons are in English. Numeracy Skills: Basic writing and numeracy skills are needed to follow the course content. Why Choose Us Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Air Cabin Crew Training will provide essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Senior or Junior Cabin Crew Member Flight Attendant Air Host / Hostess Crew Controller Flight Operations Manager

Are you looking for a way to boost your productivity and efficiency with Excel? Do you want to learn how to create, analyze and visualize data in powerful and versatile spreadsheets? If so, then our level 2 online Excel course is perfect for you! This course will teach you how to use advanced functions, formulas, charts, tables, pivot tables and macros in Excel. You will learn how to work with large datasets, automate tasks, perform data analysis and create professional reports and dashboards. You will also get tips and tricks to optimize your workflow and save time. The course is suitable for anyone who has some basic knowledge of Excel and wants to take their skills to the next level. You will have access to video lectures, exercises, quizzes and downloadable resources. You will

The Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties offers a focused exploration of autism spectrum disorder and related learning challenges. This course carefully unpacks the complexities of Autism Spectrum Disorder (ASD), covering essential topics such as diagnosis, cognitive approaches, and effective ways to engage with autistic individuals. Through clear, accessible content, learners will gain valuable insights into the diverse experiences and needs of people with learning difficulties, building a solid foundation for further development in the field. Designed for those seeking knowledge without the need for physical attendance, this course is delivered entirely online, allowing flexible study at your own pace. The curriculum thoughtfully addresses not only autism but also other important considerations when working with individuals affected by learning difficulties. Whether you are new to the subject or looking to refresh your understanding, this certificate equips you with the knowledge to better appreciate the challenges and strengths of those you support, making it an excellent addition to your professional development. Course Highlights: The key learning outcomes of the Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties are: Understand the nature of learning difficulties and their impact on daily life Explore effective communication methods for enhanced interaction Learn how to design and adapt materials to meet diverse learning needs Develop skills for building trust and rapport to encourage progress Gain insights into effective collaboration with family members and professionals Key Features CPD Certified Free PDF Certificate included Lifetime Access Don't miss this opportunity to gain valuable expertise in the field of learning difficulties. Sign up today for this Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties course and empower yourself to make a real difference in the lives of those who need it most. Register now and unlock your potential for greatness! Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties Module 1: Autism Spectrum Disorder (ASD) Module 2: Learning Difficulties Related to Autism Module 3. Autism Diagnosis Module 4. Cognitive Approaches in Autism Module 5. Dealing with Autistic Individuals Module 6. Other Considerations for Dealing with Autistic Individuals Module 7. Engagement in Autism Awareness Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties This Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties is CPD Certified and after completing this course, you will get a free PDF Certificate. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Please Note: This Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties course is not a regulated course or doesn't provide professional qualification. It only provides essential knowledge about Working with Individuals with Learning Difficulties. For a regulated course, you can also choose: Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (RQF). Career path EYFS Teaching Assistant Primary Teachers Initial Teacher SEN Teaching Assistant Certificates Certificate of completion Digital certificate - Included