8305 Courses delivered Online

Aimed for GP reception staff and HCAs, who work face to face booking patients in or HCAs doing the initial triage/observations. Receptionists and HCAs working in the urgent care setting or walk in centres may also find this beneficial as they also book patients in and monitor the waiting room.

Following attendance, candidates will be able to record an ECG correctly and start to develop interpretation skills. The course includes supervised practice in recording a 12 lead ECG.

Develop essential knowledge and appropriate skills in the quality treatment and management of the patient with Chronic Obstructive Pulmonary Disease (COPD) and Asthma.

This course will equip non-registrants to allocate patients safely into face to face or telephone appointments, with an appropriate practitioner or service. The course will also equip non-registered staff to question for, recognise and allocate patients with urgent health needs.

A practical ear care course for Healthcare Support Workers. Develop safe practice in ear irrigation (syringing) which attracts a high level of litigation.

A two-day Immunisation Training Course for Healthcare Support Workers/Healthcare Assistants (HCSWs/HCAs).

Includes assisting in minor surgery and chaperone training for invasive medical procedures. This course explores the role of Healthcare Support Workers assisting registered medical practitioners in caring for people undergoing minor medical procedures.

To understand and interpret a wide variety of blood results with particular emphasis on musculoskeletal conditions.

This update meets the recommendations of Public Health England and Public Health Wales National Minimum Standards and Core Curriculum for Immunisation Training of Healthcare Support Workers (2015).

Understand the management of commonly presenting medical conditions and the significance of recording accurate diagnostic investigations.