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Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about corporate etiquette Understand the core competencies and principles of corporate etiquette Explore the various areas of corporate etiquette Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager Corporate Etiquette Training Program Online Course Master the skills you need to propel your career forward in corporate etiquette. This course will equip you with the essential knowledge and skillset that will make you a confident manager and take your career to the next level. This comprehensive corporate etiquette training program online course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this corporate etiquette training program online course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective corporate etiquette practice and equip you with the essential skills, confidence and competence to assist you in the corporate etiquette industry. You'll gain a solid understanding of the core competencies required to drive a successful career in corporate etiquette. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for manager or for people who are aspiring to specialise in corporate etiquette. Enrol in this corporate etiquette training program online course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive corporate etiquette training program online course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this corporate etiquette can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This corporate etiquette training program online course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This corporate etiquette training program online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This corporate etiquette training program online course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Introduction Introduction 00:05:00 Module 02: Explain What is Corporate Etiquette Explain What is Corporate Etiquette 00:01:00 Module 03: Benefits of Corporate Etiquette Benefits of Corporate Etiquette 00:12:00 Module 04: Etiquette in Communication Etiquette in Communication 00:07:00 Module 05: Common Courtesy Expressions Common Courtesy Expressions 00:01:00 Module 06: List the Phrases for Greeting List the Phrases for Greeting 00:01:00 Module 07: Steps to Make Introductions Steps to Make Introductions 00:03:00 Module 08: Etiquette of Using Business Cards Etiquette of Using Business Cards 00:07:00 Module 09: Dining & Corporate Etiquette Dining & Corporate Etiquette 00:05:00 Module 10: Role of Body Language in Etiquette Role of Body Language in Etiquette 00:03:00 Module 11: Corporate Etiquette in Handshake Corporate Etiquette in Handshake 00:01:00 Module 12: Norms of Dressing Etiquette Norms of Dressing Etiquette 00:10:00 Module 13: Hofstede Model to Analyze Cultures Hofstede Model to Analyze Cultures 00:05:00 Module 14: Characteristics for Good Etiquette Characteristics for Good Etiquette 00:03:00 Module 15: Behaviors in Corporate Etiquette Behaviors in Corporate Etiquette 00:01:00 Module 16: Behaviors to Avoid in Etiquette Behaviors to Avoid in Etiquette 00:04:00 Final Assessment Assessment - Master In Corporate Etiquette 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Get ready for an exceptional online learning experience with the Transport, Airport Management, Import/Export, Commrcial Law & Driver Safety bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Transport & Airport Management package is dynamic, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Transport & Airport Management package has something for everyone. As part of the Transport & Airport Management you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Transport, Airport Management, Import/Export, Commrcial Law & Driver Safety bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Transport, Airport Management, Import/Export, Commrcial Law & Driver Safety CPD-accredited courses: Course 01: Transport Manager Course 02: Port Management Diploma Course 03: Airport Management Course Course 04: Delivery Driver Training Course 05: Operations and Warehouse Management with Transport Management Course 06: Commercial law Course 07: Import/Export Course 08: Logistic Management Course 09: Supply Chain Management Course 10: Transport Planner Course Course 11: Electric Vehicle Battery Management System Course 12: Delivery Manager Course 13: Driver Safety Awareness Course 14: Safeguarding for Taxi Drivers Course 15: Risk Management Course 16: Hybrid Vehicle Expert Training Course 17: Automotive Engineering: Onboard Diagnostics Course 18: Workplace First Aid Level 3 Course 19: Career Development Plan Fundamentals Course 20: CV Writing and Job Searching What will make you stand out? Upon completion of this online Transport, Airport Management, Import/Export, Commrcial Law & Driver Safety bundle, you will gain the following: CPD QS Accredited Proficiency with this Transport & Airport Managementbundle After successfully completing the Transport & Airport Managementbundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials in this Transport & Airport Managementbundle The online test with immediate results You can study and complete the Transport & Airport Managementbundle at your own pace. Study for the Transport & Airport Managementbundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Transport, Airport Management, Import/Export, Commrcial Law & Driver Safety bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Transport & Airport Management bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Transport, Airport Management, Import/Export, Commrcial Law & Driver Safety, a rich anthology of 30 diverse courses. Our experts handpick each course in the Transport & Airport Management bundle to ensure a wide spectrum of learning opportunities. This Transport & Airport Management bundle will take you on a unique and enriching educational journey. The Transport, Airport Management, Import/Export, Commrcial Law & Driver Safety bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill Transport, Airport Management, Import/Export, Commrcial Law & Driver Safetyset, the Transport & Airport Managementbundle offers you the flexibility and convenience to learn at your own pace. Make the Transport & Airport Management package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Transport, Airport Management, Import/Export, Commrcial Law & Driver Safety bundle is perfect for: Individuals interested in a career in transport and logistics, seeking foundational knowledge in various related sectors. Current professionals in the transport industry aiming to broaden their skill set to include airport management and trade regulations. Entrepreneurs looking to start or expand a business in the import/export sector who need to understand legal and logistical frameworks. Legal advisors and consultants who specialise in commercial law, particularly those focusing on international trade and transportation laws. Safety officers and managers in transportation industries who want to enhance their knowledge of driver safety practices and regulations. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon Transport, Airport Management, Import/Export, Commrcial Law & Driver Safety course completion, you can expect to: Transport Manager: Airport Operations Manager Import/Export Specialist Commercial Lawyer Safety Compliance Officer Logistics Coordinator Freight Forwarder Supply Chain Analyst Fleet Manager Risk Management Consultant Certificates CPD Certificates Digital certificate - Included

If you want to achieve a Level-3 Ofqual UK-Government Regulated TESOL certification in the most effective, time-saving and enjoyable way, embark on a thrilling learning adventure in TEFL Wonderland. Unlike the click-and-read TEFL courses, this play-and-practice expedition will engage all your senses and keep you motivated to achieve your learning mission.

  ISO 45001 is the first global occupational health and safety management system standard that replaces OHSAS 18001. The IECB Certified ISO 45001 Lead Auditor training course helps in developing the necessary skillset to perform occupational health and safety management system (OH&S MS) audits by applying widely recognized audit principles, procedures, and methods.   About This Course   This training course has been developed to reflect the importance of an effective internal audit. It strengthens your knowledge and skills to plan and carry out an OH&S MS audit in compliance with the guidelines for auditing management systems provided in ISO 19011 and the certification process described in ISO/IEC 17021-1. The exercises provided for this training course are designed to help you practice the most important aspects of an OH&S MS audit: ISO 45001 requirements, auditing principles, tools and techniques used to obtain evidence, leading a team of auditors, conducting interviews with auditees, reviewing documented information, drafting nonconformity reports, and preparing the final audit report. The successful completion of the training course is followed by an exam. If you pass the exam, you gain the 'Certified ISO 45001 Internal Auditor' credential, which validates your professional capabilities and demonstrates your ability to audit an OH&S MS based on ISO 45001.   Learning objectives By the end of this training course, the participants will be able to: Explain the foundational concepts and principles of an occupational health and safety management system (OH&S MS) based on ISO 45001 Interpret the ISO 45001 requirements for an OH&S MS from the perspective of an auditor Evaluate the OH&S MS conformity to ISO 45001 requirements, in accordance with the foundational audit concepts and principles Plan, conduct, and close an ISO 45001 internal audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing Manage an ISO 45001 internal audit programme   Educational approach This training course is participant centred and contains: Theories, best practices used in occupational health and safety management auditing Lecture sessions, which are illustrated with practical exercises based on a case study that includes role-playing and discussions Interactions, made between participants by means of questions and suggestions Quizzes, which are a simulation and preview of the certification exam   Course Overview Module 1 Foundational principles and concepts of an occupational health and safety management system Module 2 ISO 45001 requirements for an OH&S MS - Clauses 4 to 10 Module 3 Foundational audit concepts and principles Module 4 Preparing for an ISO 45001 audit Module 5 Conducting an internal ISO 45001 audit Module 6 Closing an ISO 45001 audit Module 7 Managing an ISO 45001 internal audit programme   Course Agenda Day 1: Introduction to OH&S MS and ISO 45001 Day 2: Audit principles and the preparation for and initiation of an audit Day 3: On-site audit activities and closing the audit, as well as the Certification exam Accreditation Assessment   All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type exam which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement   Prerequisites   The main requirements for participating in this training course are: a foundational understanding of ISO 45001 and a comprehensive knowledge of audit principles. Provided by   This course is Accredited by NACSand Administered by the IECB What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend?   Auditors interested in performing OH&S MS internal audits Managers or consultants interested in advancing their knowledge of the OH&S MS audit process Internal auditors and individuals responsible for maintaining conformity to the requirements of ISO 45001 Technical experts interested in preparing for an OH&S MS audit Expert advisors in occupational health and safety management

Description FCA Compliance Essentials Begin your journey in compliance management with practical knowledge of the laws and legislations that make up the regulatory field in the United Kingdom. Do you know that FCA sets an annual CPD requirement both for senior managers and employees of financial service firms? As per TC 2.1.15 & 2.1.16, the requirement is 35 hours in each 12 months, including 21 hours of structured CPD activities. Furthermore, TC 2.1.20G27/05/2022 defines structures CPD activities as follows: 'Examples of structured continuing professional development activities include participating in courses, seminars, lectures, conferences, workshops, web-based seminars or e-learning.' Our FCA Compliance Essentials Bundle, with an overall duration of about 40 hours, fulfils and even exceeds the FCA requirement in terms of CPD hours and is ideal for any professional within Financial Services. Enroll now and enjoy a special price! Who should attend? Banks' managers/officers Investment Services Companies managers/officers Insurance Companies managers/officers Listed Companies managers IT managers/officers of companies developing IT systems/applications for financial institutions in order for them to meet the regulatory requirements Lawyers Officers exercising control activities (internal auditors, inspectors, external auditors, operational risk managers etc) Professionals wishing to work in Compliance in the future Graduate or post graduate students. Professionals that wish to make an international career in Compliance and would like to have a broader picture of how Compliance works and its methodologies, at international level. Compliance Officers Risk Managers MLROs

Duration 1 Days 6 CPD hours Overview After completing this course, students will know how to: - Identify difficult personality types and the effect they can have in an organization - Manage difficult employees and monitor their behavior - Document ongoing changes in behavior and performance - Communicate clearly and effectively, both verbally and nonverbally - Improve your listening skills - Communicate with difficult supervisors and co-workers - Identify types of employee dismissals - Identify the focus of feedback and give and receive feedback effectively - Provide positive and constructive feedback - Monitor performance afterwards - Identify communication styles - Manage difficult feedback sessions and identify when to avoid giving feedback - Identify some common myths associated with workplace conflicts, common reasons that conflicts arise, and types of workplace conflict - Distinguish between conflict management and conflict resolution - Identify conflict resolution styles, resolve workplace conflicts, including team conflicts, and identify the communication skills required to In this course, students learn to identify and manage difficult employees, monitor their behavior, develop clear and effective communications techniques, give and receive feedback, identify workplace conflicts and present resolutions. 1 - Getting Started Workshop Objectives 2 - The Basics What is Performance Management? How Does Performance Management Work? Tools Case Study 3 - The Basics (II) Three Phase Process Assessments Performance Reviews Case Study 4 - Goal Setting SMART Goal Setting Specific Goals Measurable Goals Attainable Goals Realistic Goals Timely Goals Monitoring Results Case Study 5 - Establishing Performance Goals Strategic Planning Job Analysis Setting Goals Motivation Case Study 6 - 360 Degree Feedback What is 360 Degree Feedback? Vs. Traditional Performance Reviews The Components Case Study Module Six: Review Questions 7 - Competency Assessments Competency Assessment Defined Implementation Final Destination Case Study 8 - Kolb's Learning Cycle Experience Observation Conceptualization Experimentation Case Study 9 - Motivation Key Factors The Motivation Organization Identifying Personal Motivators Evaluating and Adapting Case Study 10 - The Performance Journal Record Goals and Accomplishments Linking with Your Employees or Managers Implementing a Performance Coach Keeping Track Case Study 11 - Creating a Performance Plan Goals Desired Results Prioritization Measure Evaluation Case Study 12 - Wrapping Up Words from the Wise Lessons Learned Additional course details: Nexus Humans Performance Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Performance Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

SQL Queries Course, 1-Day. Basic SQL syntax. This course is good for any database, covering standard SQL. Most attendees are in-work IT Professional. Private individuals are also very welcome.

Overview   🚀 Unlock Your Project Management Potential with 'Project Planning and Execution' Course! 🚀 Are you ready to transform your project management skills and take your career to new heights? Introducing our comprehensive course, 'Project Planning and Execution,' designed to equip you with the essential tools and techniques to excel in the dynamic world of project management.   🎯 Benefits of Taking Our Course: Master Project Planning: Learn the art of crafting detailed project plans that set the foundation for success. From defining project scope to establishing realistic timelines and budgets, you'll gain the expertise needed to navigate complex projects with confidence. Execute with Precision: Dive deep into the strategies and best practices for executing projects seamlessly. Discover how to effectively allocate resources, manage risks, and overcome challenges to ensure your projects stay on track and deliver exceptional results. Enhance Communication Skills: Communication is key to successful project management. Our course will sharpen your communication skills, enabling you to collaborate effectively with stakeholders, inspire your team, and keep everyone aligned towards common goals. Adapt to Change: In today's fast-paced business environment, adaptability is crucial. Learn how to embrace change, pivot when necessary, and keep your projects agile to stay ahead of the curve and deliver value in ever-evolving landscapes. Boost Productivity: Time is money, especially in project management. Discover proven techniques to optimize productivity, streamline processes, and maximize efficiency throughout the project lifecycle, enabling you to deliver projects on time and within budget. Gain a Competitive Edge: Equip yourself with the skills and knowledge sought after by top employers worldwide. Whether you're looking to advance in your current role or explore new opportunities, our course will give you the competitive edge needed to stand out in the competitive job market.   🔍 Frequently Asked Questions (FAQ) 🔍 Q: Is this course suitable for beginners in project management? A: Absolutely! Our 'Project Planning and Execution' course is designed to cater to individuals at all levels of experience. Whether you're just starting your journey in project management or seeking to enhance your existing skills, you'll find valuable insights and practical knowledge to propel your career forward. Q: What is the duration of the course? A: The duration of the course may vary depending on the learning format and pace you choose. We offer flexible options to accommodate diverse schedules, including self-paced learning modules and instructor-led sessions. Rest assured, you'll have ample time to grasp the concepts and apply them effectively in real-world scenarios. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the 'Project Planning and Execution' course, you will receive a certificate to showcase your newfound expertise. Our certificates are recognized and respected in the industry, serving as a testament to your commitment to professional development and excellence in project management. Q: Can I access the course materials after completing the program? A: Absolutely! We believe in empowering our learners to continue their growth journey beyond the course duration. Upon completion, you'll retain access to the course materials, including lectures, resources, and any updates or additions made to the content. This ensures that you can revisit key concepts and stay abreast of emerging trends in project management. Q: Will I have opportunities for networking and collaboration with other professionals? A: Yes, our course fosters a collaborative learning environment where you'll have the opportunity to interact with fellow professionals, exchange ideas, and engage in discussions on relevant topics. Additionally, we provide networking opportunities through online forums, webinars, and alumni events, allowing you to expand your professional network and forge valuable connections in the field of project management. Q: Can I apply the skills learned in this course to different industries? A: Absolutely! The principles and techniques taught in our 'Project Planning and Execution' course are applicable across various industries and sectors. Whether you're working in IT, construction, healthcare, or any other domain, the fundamentals of project management remain consistent. You'll learn how to adapt these principles to suit the unique requirements and challenges of different industries, ensuring your versatility and effectiveness as a project manager. Enroll now and embark on a transformative journey towards mastering project planning and execution! 🌟 Course Curriculum Module 1_ Understanding the Basics of Project Management Module 1_ Understanding the Basics of Project Management 00:00 Module 2_ Initiating the Project Module 2_ Initiating the Project 00:00 Module 3_ Planning the Project Module 3_ Planning the Project 00:00 Module 4_ Executing the Project Module 4_ Executing the Project 00:00 Module 5_ Monitoring and Controlling the Project Module 5_ Monitoring and Controlling the Project 00:00 Module 6_ Closing the Project Module 6_ Closing the Project 00:00

The course "Exploring the Concept of Working Capital Management" aims to equip learners with the knowledge and skills to manage a company's working capital effectively. After the successful completion of the course, you will be able to learn the following: Define the concept of working capital and explain its significance in a business context. Classify working capital and identify its components, including cash, inventory, accounts receivable, and accounts payable. Describe the working capital cycle and its various stages. Analyze the factors that affect the composition of working capital, such as business size, industry, and operating cycle. Differentiate between static and dynamic views of working capital, and explain their implications for effective management. Identify the determinants of working capital and explain how they impact a company's financial performance. The course "Exploring the Concept of Working Capital Management" covers various aspects of working capital management, including its definition, importance, and components. It also explores various methods and techniques for managing working capital effectively, such as cash flow analysis, inventory control, and accounts receivable and payable management. The course provides practical insights into short-term financing options and their impact on working capital management. This course explores the concept of working capital management, including the techniques and tools used to manage a company's short-term assets and liabilities. Students will learn about working capital strategies, cash management, and financial forecasting to optimize a company's cash flow and liquidity. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Exploring the Concept of Working Capital Management Self-paced pre-recorded learning content on this topic. Exploring the Concept of Working Capital Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Financial Analyst Treasury Manager Cash Manager Credit Analyst Working Capital Manager Business Analyst Financial Controller CFO (Chief Financial Officer) Accountant Management Accountant Financial Consultant Risk Manager Operations Manager Supply Chain Manager Procurement Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Emotional Intelligence (Virtual) Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Getting Started Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change Summary and Next Steps