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Good customer service is at the heart of every successful business. Maintaining high customer service standards can improve your relationships with customers and boost your sales. On the contrary, bad customer service will cost you time, money and even your reputation. This is why it is essential to set clear expectations around customer service in your organisation and develop customer service skills within your team.

Environmental Engineering Online Would you like to know the advanced principles and practices of environmental engineering? This Level 7 Environmental Engineering Diploma program will fully covers key areas of this subject. The Level 7 Environmental Engineering Diploma will descrives about water and air quality management, waste treatment and other relevent topics. The Level 7 Environmental Engineering Diploma includes environmental impact assessment and sustainable engineering solutions. Students of Level 7 Environmental Engineering Diploma gain expertise in designing and implementing strategies to address environmental challenges. Also, the Level 7 Environmental Engineering Diploma course considering the latest technologies and regulatory frameworks. The Level 7 Environmental Engineering Diploma curriculum emphasizes practical skills, fostering a deep understanding of environmental science and engineering concepts. Enrol our Level 7 Environmental Engineering Diploma to contribute effectively to the development and implementation of sustainable solutions in this sector! Main Course: Level 7 Environmental Engineering Diploma 1 Free Courses included with Environmental Engineering Course: Level 7 Environmental Engineering Diploma Course offer free Level 2 Certificate in Understanding Climate Change and Environmental Awareness Special Offers of this Environmental Engineering: Environmental Engineering Course This Environmental Engineering: Environmental Engineering Course includes a FREE PDF Certificate. Lifetime access to this Environmental Engineering: Environmental Engineering Course Free Assessment to this Environmental Engineering: Environmental Engineering Course Unlimited retake option is available to this Environmental Engineering: Environmental Engineering Course Get FREE Tutor Support to this Environmental Engineering: Environmental Engineering Course [ Note: Free PDF certificate as soon as completing the Environmental Engineering Course] Environmental Engineering Online Industry Experts Designed this Level 7 Environmental Engineering Diploma Course into 20 detailed modules. Course Curriculum of Environmental Engineering Course Module 1: Introduction to Environmental Engineering Module 2: Design Tools for Environmental Engineers Module 3: Environmental Science Module 4: Environmental Hydrology Module 5: Engineering Mechanics Module 6: Fluid Mechanics Module 7: Heat Transfer Module 8: Mass Transfer Module 9: Environmental Chemistry Module 10: Environmental Microbiology Module 11: Environmental Impact Assessment Module 12: Water Treatment Module 13: Wastewater Treatment Module 14: Air Pollution Control Module 15: Soil and Groundwater Remediation Module 16: Environmental Law in the UK Module 17: Environmental Policy Module 18: Environmental Economics Module 19: Environmental Modeling and Simulation Module 20: Emerging Technologies in Environmental Engineering Assessment Method of Environmental Engineering After completing Environmental Engineering: Environmental Engineering Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Environmental Engineering After completing the Environmental Engineering: Environmental Engineering Course, you can instantly download your certificate for FREE. Who is this course for? Environmental Engineering Online Enrollment in this Level 7 Environmental Engineering Diploma is open to all backgrounds. Requirements Environmental Engineering Online To enrol in this Environmental Engineering: Environmental Engineering Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Environmental Engineering: Environmental Engineering Course. Be energetic and self-motivated to complete our Environmental Engineering: Environmental Engineering Course. Basic computer Skill is required to complete our Environmental Engineering: Environmental Engineering Course. If you want to enrol in our Environmental Engineering Course, you must be at least 15 years old. Career path Environmental Engineering Online Possessing this Level 7 Environmental Engineering Diploma knowledge can boost the appeal of your resume and make you more marketable to employers.

Tired of the Burnt Out Blues - Double Click on Self Care with Agility In this strange new world, companies are under pressure to adapt quickly. Being agile has never been so important. But how about the individual? We are filled every day with double doses of Stress, with a capital S! We hear it on the news, in our minds, from our friends; then we feel it in our shoulders, back, and whole body. If that is not enough, we have lost our routines, sense of freedom and normalcy. This is all before Noon! HELP! Together, let's halt the chaos, embrace new perspectives and 'create from' by double clicking on Self Care. We will embrace learning experiences and embody simple practices that take us from barely surviving to thriving. Together, let's release what is not serving you, step into your true self and turn up a new way to double click on YOU. You must put on your oxygen mask first in order to help and serve others. Learn to focus on self-care using the Integral Theory Walk away with practical self-care techniques to use in an agile world.

Tired of the Burnt Out Blues - Double Click on Self Care with Agility In this strange new world, companies are under pressure to adapt quickly. Being agile has never been so important. But how about the individual? We are filled every day with double doses of Stress, with a capital S! We hear it on the news, in our minds, from our friends; then we feel it in our shoulders, back, and whole body. If that is not enough, we have lost our routines, sense of freedom and normalcy. This is all before Noon! HELP! Together, let's halt the chaos, embrace new perspectives and 'create from' by double clicking on Self Care. We will embrace learning experiences and embody simple practices that take us from barely surviving to thriving. Together, let's release what is not serving you, step into your true self and turn up a new way to double click on YOU. You must put on your oxygen mask first in order to help and serve others. Learn to focus on self-care using the Integral Theory Walk away with practical self-care techniques to use in an agile world.

📊 Unlock the Power of Business Analysis for Accounting! 📈 Are you ready to elevate your accounting skills to new heights and become a strategic asset in the world of business? Introducing our groundbreaking course, 'Business Analysis for Accounting.' 🚀 In today's dynamic business landscape, the role of accountants extends far beyond number crunching. It's about understanding the bigger picture, identifying opportunities for growth, and making data-driven decisions that drive organizational success. With our comprehensive course, you'll gain the knowledge and skills needed to excel as a business-savvy accountant, unlocking a world of opportunities and propelling your career forward. 💼   🔍 Why Take Our Course? 🌟 Master Critical Analytical Skills: Dive deep into the principles of business analysis, learning how to interpret financial data, identify trends, and extract actionable insights that drive business performance. 📈 Enhance Decision-Making Abilities: Equip yourself with the tools and techniques needed to make informed decisions that align with organizational goals and objectives, adding value to your role as an accountant. 💡 Strategic Thinking: Develop a strategic mindset that goes beyond traditional accounting practices, allowing you to contribute meaningfully to business planning, forecasting, and performance evaluation. 🤝 Collaborative Approach: Learn how to collaborate effectively with cross-functional teams, leveraging your analytical prowess to influence strategic initiatives and drive business growth.   📊 Who is this for? Our course is perfect for accounting professionals looking to expand their skill set and take their careers to the next level. Whether you're a seasoned accountant seeking to stay ahead of the curve or a recent graduate eager to stand out in a competitive job market, this course is designed for anyone passionate about leveraging the power of business analysis in accounting.   👩‍💼 Career Path Upon completing our course, you'll be equipped with the knowledge and skills needed to pursue a variety of exciting career paths in the field of accounting and beyond. Here are just a few potential career options: 🔹 Financial Analyst: Analyze financial data, conduct market research, and provide insights to support strategic decision-making. 🔹 Management Accountant: Partner with business leaders to develop budgets, analyze costs, and optimize financial performance. 🔹 Business Consultant: Provide expert advice and recommendations to organizations seeking to improve their financial processes and operations. 🔹 Strategic Planner: Contribute to long-term business planning initiatives, helping organizations set goals, allocate resources, and achieve sustainable growth.   📝 FAQs (Frequently Asked Questions) Q: Is this course suitable for beginners in accounting? A: Absolutely! Our course is designed to accommodate learners of all levels, from beginners to seasoned professionals. We provide comprehensive instruction and support to ensure that everyone can benefit from the material. Q: How long does it take to complete the course? A: The duration of the course varies depending on your learning pace and schedule. On average, learners complete the course within [insert time frame], but you're welcome to progress at your own pace. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successfully completing the course requirements, you'll receive a certificate of completion to showcase your newfound skills and knowledge. Q: Is there any prerequisite knowledge required to enroll in the course? A: While prior knowledge of accounting basics may be helpful, it's not required. Our course is designed to cover fundamental concepts and build upon them as you progress. Q: Can I access the course materials on mobile devices? A: Yes, our course platform is optimized for mobile access, allowing you to learn on the go from your smartphone or tablet. Q: Are there any opportunities for networking or collaboration with other learners? A: Absolutely! Our course includes interactive discussions, group activities, and networking opportunities to foster collaboration and peer learning.   🎓 Enroll Today and Transform Your Accounting Career! Don't miss out on this opportunity to unlock the full potential of business analysis for accounting. Enroll now in our 'Business Analysis for Accounting' course and take the first step toward a brighter, more rewarding future in accounting and finance. Your journey to success begins here! 🌟📊💼 Course Curriculum Module 1 Introduction to Business Analysis in Accounting Introduction to Business Analysis in Accounting 00:00 Module 2 Financial Analysis and Reporting Financial Analysis and Reporting 00:00 Module 3 Forecasting and Predictive Modeling in Business Accounting Forecasting and Predictive Modeling in Business Accounting 00:00 Module 4 Risk Analysis and Decision-Making in Accounting Risk Analysis and Decision-Making in Accounting 00:00 Module 5 Decision Modeling and Optimization in Financial Analysis Decision Modeling and Optimization in Financial Analysis 00:00 Module 6 Integrating Business Analysis and Strategic Planning in Accounting Integrating Business Analysis and Strategic Planning in Accounting 00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Influencing and Negotiation Skills Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Influencing and Negotiation Skills Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Influencing and Negotiation Skills Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Influencing and Negotiation Skills Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Influencing and Negotiation Skills? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Influencing and Negotiation Skills there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Influencing and Negotiation Skills course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Influencing and Negotiation Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Influencing and Negotiation Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Influencing and Negotiation Skills is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Unit 01: Influencing Influencing 00:08:00 Influencing is about helping others understand 00:05:00 Your Personality affects how you influence others 00:06:00 Influence by Listening 00:06:00 Exercise: Your Influencing Inventory 00:02:00 Unit 02: Negotiating What is Negotiation? 00:05:00 The Drivers of Success in Negotiation 00:06:00 Information and Power in Negotiation 00:05:00 Exercise: Prepare to Negotiate 00:02:00 Successful Negotiation 00:05:00 The Importance of Rapport 00:07:00 Questions in Negotiation 00:04:00 Reducing Stress in Negotiation 00:06:00 Exercise: Examine your Trust Profile 00:05:00 Bringing the Negotiation to a Close 00:05:00 Dealing with Deadlock 00:07:00 Negotiating Online 00:04:00 Specific Negotiation Scenarios 00:05:00 More Negotiation Scenarios 00:08:00 The Negotiator's Toolkit 00:03:00 Assignment Assignment - Influencing and Negotiation Skills 00:00:00

Are you worried about public speaking? Do you want to be a confident Public speaker? This course will help you to be an expert public speaker. Public speaking is one of the most dreaded forms of communication. In this way of communication, a person delivers his speech directed towards the audience. As a result, it is a challenging task. This course will also help you to overcome your fears of public speaking. The course will also prepare you to create visual aids that will be useful in relaying your message to your audience. By the end of the course, you will be an eloquent public speaker. Course Highlights Certified Diploma in Public Speaking is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Public Speaking into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Public Speaking Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Diploma in Public Speaking is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Diploma in Public Speaking is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Part One: The Foundations of Public Speaking Introducing Public Speaking 01:00:00 Public Speaking and The Speakers 01:00:00 Getting Started: The First Speech 01:00:00 Raise The Confidence 01:00:00 Overcome Your Fear 01:00:00 Part Two: Preparing Your Speech Select The Topic 01:00:00 Analyze The Audience 01:00:00 Part Three: Developing Your Speech Organize The Speech 01:00:00 Outline The Speech 01:00:00 Part Four: Presenting Your Speech Prepare The Visual Aids Effectively 00:30:00 Deliver The Message Effectively 01:00:00 Short Questions with Answers 00:30:00 Mock Exam Mock Exam- Certified Diploma in Public Speaking 00:20:00 Final Exam Final Exam- Certified Diploma in Public Speaking 00:20:00

The Sales Coaching and Training gives sales managers the skills and framework they need to coach sales teams to success, helping them develop mutually beneficial, long-lasting customer relationships. You'll learn how to use collaborative techniques to hold coaching conversations and develop a culture that supports high-performing sales teams. You'll learn a Developmental Sales Coaching Framework to effectively open a coaching dialogue, probe for perceptions and needs, uncover obstacles, create a solution, and close. The course covers building and managing sales teams, basic forecasting and budgeting, setting targets, designing Key Performance Areas for success, compensation designs, managing poor performance, coaching, motivating sales professionals, enabling tools for efficiencies and productivity ramp, drafting and optimizing sales processes, and much more. In addition, the course can be adapted for professional selling skills, consultative and solution selling. Who is this course for? Sales Coaching and Training is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Sales Coaching and Training is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Coaching Salespeople Getting Started 00:05:00 What Is a Coach? 00:20:00 Coaching 00:20:00 Process 00:15:00 Inspiring 00:20:00 Authentic Leadership 00:20:00 Best Practices 00:15:00 Competition 00:20:00 Data 00:20:00 Maintenance Strategies 00:20:00 Avoid Common Mistakes 00:15:00 Wrapping Up 00:05:00 Sales Module One: Getting Started 00:05:00 Module Two: Effective Traits 00:20:00 Module Three: Know Clients 00:30:00 Module Four: Product 00:30:00 Module Five: Leads 00:20:00 Module Six: Authority 00:30:00 Module Seven: Build Trust 00:20:00 Module Eight: Relationships 00:30:00 Module Nine: Communication 00:30:00 Module Ten: Self-Motivation 00:20:00 Module Eleven: Goals 00:20:00 Module Twelve: Wrapping Up 00:05:00 Sales Training Getting Started 00:05:00 In-Person Sales 00:15:00 Examples of In-Person Sales 00:25:00 Sales Funnel 00:20:00 Prepare 00:25:00 Presentation 00:20:00 Engage 00:20:00 Commitment 00:20:00 Sale 00:20:00 Loyalty 00:25:00 Expand 00:15:00 Wrapping Up 00:10:00 Psychology of Sales How to Make More Money Through Sales Psychology 00:08:00 Why Sales Could be the Most Profitable Skill in the World 00:04:00 How to Reduce the Number of Times You Hear the Word 'No' 00:08:00 One of the Most Powerful Weapons in the Professional Sales Person's Arsenal 00:06:00 The Secret of Why 'Always Be Closing' Works 00:07:00 How to Use the Powerful and Subtle Technique of 'Assuming the Sale' 00:12:00 The Most Powerful Negotiating Tool Ever 00:07:00 How to Never Overcome an Objection Again 00:07:00 A Little Known Sales Secret Used by Only the Top 1% of Sales People 00:07:00 Sales Success Secrets How to Succeed Without Relying On 'Techniques' 00:06:00 How the Psychology of Sales SAVES You Money in Your Everyday Life 00:06:00 How to Make Prospects Like You 00:09:00 How to Be Persistent Without Irritating the Prospect 00:11:00 How to Avoid EVER Being Annoying! 00:08:00 The Most Important Idea in Sales 00:10:00 How to Create a Powerful Self Image in the Eyes of the Prospect 00:08:00 The True Power of Psychology in Sales 00:03:00 A Summary of These Powerful Techniques and Ideas 00:08:00 Mock Exam Mock Exam- Sales Coaching and Training 00:30:00 Final Exam Final Exam- Sales Coaching and Training 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This Public Speaking and Presentation Course focus on physical work, breathing and vocal techniques in order to improve essential communication skills and personal impact. You will learn how to improve your business presentation skills, to present with impact. Topics include the use of body language, gesture, voice and eye contact for effective public speaking. It gives insights into creating speech content and teaches you how to engage your audience. You will become aware of the weaknesses and strengths in your personal presentation and through relaxation, inner readiness and vocal confidence overcome limitations and anxiety related to public speaking. You'll learn how to connect and interact with your audience, secure and maintain their attention, interest and respect, and manage questions and discussions. Who is this course for? Public Speaking and Presentation Course is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Public Speaking and Presentation Course is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Promo Video 00:03:00 So You've Been Asked to Make a Speech or Presentation: Key Questions 00:01:00 Designing Your Speech Assessing Your Audience 00:01:00 Objectives 00:01:00 What Do They Want to Hear? 00:02:00 Deciding Your Outcomes 00:02:00 Starting Your Speech 00:02:00 The Key Opening Statement 00:02:00 The Core Message Exercise 00:01:00 The Close 00:01:00 Closing Professionally 00:03:00 Keeping Them Interested 00:03:00 Using Notes 00:03:00 Rehearsing 00:02:00 Preparation Preparing to Speak 00:02:00 Controlling Your Nerves 00:02:00 The Day Before 00:02:00 On The Day 00:02:00 Failsafe Measures 00:02:00 Handling Questions 00:05:00 Presentation Aids Presentation Aids 00:03:00 Handouts: What Will They Add? 00:02:00 How Much Information? 00:01:00 Using Graphics 00:01:00 How to Present like a Professional Speaking like a Professional 00:02:00 Perfect Performing 00:01:00 Keeping to the Point 00:02:00 WIIFM? 00:01:00 Conclusions Summary 00:01:00 Next steps / Resources 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Having perfect pitch is a rare quality. In case, perfect pitch is not something everyone born with it; it can be the one that you develop with enough training, practice and guideline. The Perfect Pitching Course is designed to teach you the exact utterance, expression, and inflexion of words to fascinate your audience. Gain the ability to identify general limitations of performing the opening speeches, reference point, present your message like a storyteller so that people listen to intensely and learn some persuasive tactics to grab the attention of your audience. Additionally, learn to talk about specific notes and explore innovative ideas for solving your problems, barriers, and complexities concerning pitching your speech. Who is this course for? Perfect Pitching Course is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Perfect Pitching Course is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Promo Video 00:02:00 The 9 Steps to a Perfect Pitch An Introduction: Why Pitching is Important 00:02:00 Being Concise 00:02:00 Solving their Problem 00:03:00 Telling Them What They Want to Hear 00:02:00 Speaking in Plain English 00:02:00 Grabbing the Listener's Attention 00:03:00 Asking Qualifier Questions 00:03:00 Showing Your Passion 00:03:00 Telling a Consistent Story 00:02:00 Concluding with a Call to Action 00:02:00 Types of Pitches The Pixar Pitch 00:04:00 The Rhyming Pitch 00:01:00 The One-Word Pitch 00:01:00 The Logline Pitch 00:01:00 The Question Pitch 00:01:00 Conclusions Summary 00:02:00 Next steps / further reading 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00