Good customer service is at the heart of every successful business. Maintaining high customer service standards can improve your relationships with customers and boost your sales. On the contrary, bad customer service will cost you time, money and even your reputation. This is why it is essential to set clear expectations around customer service in your organisation and develop customer service skills within your team.
Tired of the Burnt Out Blues - Double Click on Self Care with Agility In this strange new world, companies are under pressure to adapt quickly. Being agile has never been so important. But how about the individual? We are filled every day with double doses of Stress, with a capital S! We hear it on the news, in our minds, from our friends; then we feel it in our shoulders, back, and whole body. If that is not enough, we have lost our routines, sense of freedom and normalcy. This is all before Noon! HELP! Together, let's halt the chaos, embrace new perspectives and 'create from' by double clicking on Self Care. We will embrace learning experiences and embody simple practices that take us from barely surviving to thriving. Together, let's release what is not serving you, step into your true self and turn up a new way to double click on YOU. You must put on your oxygen mask first in order to help and serve others. Learn to focus on self-care using the Integral Theory Walk away with practical self-care techniques to use in an agile world.