Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans
Work Breakdown Structures: In-House Training It's amazing how often project managers begin the project planning process by making an outlined list of every task they believe will be required to complete a project and then proclaim they have created the work breakdown structure (WBS) for the project. The result is a list of hundreds, or even thousands of tasks, many of them having durations of a few days or a few hours. Essentially, what they have done is create a 'to do' list, which they then use as a 'checklist' to measure progress. This approach leads to, and even encourages, micromanagement of the resources working on the project without consideration of more critical aspects of project management such as: requirements management, risk management, procurement management, estimating, scheduling, executing, and controlling. Further, it makes it impossible to see the big picture, at levels of detail, in keeping with the needs of sponsors, clients, project and functional managers, team leaders, and project performers. Join us for this exciting program and learn how to use the WBS to make better-informed business decisions. What You Will Learn You will learn how to: Describe the need for a project WBS Describe the WBS role in the project Gain practical experience in the development, decomposition, and use of the WBS Determine the appropriate level of detail in the WBS. Explain how the WBS integrates with project requirements, risk, procurement, estimating, scheduling, and overall project execution. Provide the basic tools to enhance efficient re-use of key information in your future projects Foundation Concepts Key definitions History of the WBS Importance of the WBS Overall structure Terminology Other breakdown structures WBS tools WBS & Scope Project scope management processes Specification of the project objectives WBS design based on project deliverable WBS decomposition process and 'The 100% rule' Work Packages and Control Accounts WBS & Risk Risk management planning and WBS Risk identification to enhance the WBS Risk analysis and the WBS Risk responses and updating the WBS Implementing risk response and Monitoring risks and the WBS WBS & Estimating Use of WBS in the estimating process Components and work packages Sizing and algorithmic estimates WBS & Scheduling Component Scheduling - High-Level Milestones WBS activity decomposition WBS elements dependencies Work Package Level Schedules Responsibility assignment matrix WBS & Execution and Control Earned Value Management and tracking of work performance Progress reports, forecasts, and corrective and preventive actions used to manage work performance Necessary information to close out a project
***Limited Time Exclusive Bundle*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Electronics course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Electronics bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Electronics course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Electronics and help you along your learning journey. Advanced audio-visual learning modules of these Electronics courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Electronics, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Electronics Bundle Consists of the following Premium courses: Course 01: Electronic & Electrical Devices Maintenance Course 02: Electrical Technician Complete Training Course 03: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician Course 04: Domestic Appliance Repairing Course Course 05: PAT Level 4 Course 06: Smart Meter Installer Training Course 07: Basic AC Circuit Analysis Course 08: Electric Power Metering for Single and Three Phase Systems Course 09: PUWER Course 10: Advanced Electrical Safety Course 11: Fire Safety | Online Course Course 12: Manual Handling Level 2 Course 13: RIDDOR Training Course 14: Emergency First Aid and Incident Management at Work Enrol now in Electronics to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Electronics expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Electronic & Electrical Devices Maintenance Section 1: Introduction & Getting Started Section 2: Electronic and Electrical maintenance Repair Section 3: Tools Needed Section 4: Electronic Components Section 5: Testing Section 6: Troubleshooting Section 7: Introduction to Electronic Components: A Step by Step Guide Course 02: Electrical Technician Complete Training Module 01: Introduction and Basics Module 02: Electrical Units and Ohm's Laws Module 03: Direct Current Module 04: Alternating Current Basics Module 05: Voltage and Resistance Module 06: Capacitance and Capacitors Module 07: Magnetism Module 08: Safety Precautions Course 03: Level 3 Heating, Ventilation & Air Conditioning (HVAC) Technician Module 01: Introduction to Heating, Ventilation & Air Conditioning (HVAC) Module 02: Heating Fundamentals and Psychrometrics Module 03: HVAC Systems Module 04: Heating and Ventilation Module 05: Air Conditioning Systems for HVAC Technicians Module 06: Compressors, Water Chillers, and Fans Module 07: Piping for HVAC Technician Module 08: Duct System in HVAC Module 09: Refrigeration and Refrigerants Module 10: Special Applications Module 11: HVAC System Selection Module 12: Safety in the HVAC Industry Course 04: Domestic Appliance Repairing Course Module 01: Introduction to Domestic Appliances Module 02: Repairing a Refrigerator Module 03: Repairing an Air Conditioner Module 04: Repairing a Washing Machine Module 05: Repairing a Washing Machine Module 06: Repairing a Water Heater Module 07: Repairing a Television Module 08: Repairing Electrical Wiring Module 09: Repairing Cooking Appliances Module 10: Repairing a Cloth Dryer Module 11: Safety Precautions during Repairing Appliances Course 05: PAT Level 4 Module 01: Introduction to PAT Module 02: Relevant Statutory Provisions for PAT Module 03: Risk Assessment Module 04: Reducing and Controlling Risks Module 05: Electrical Units and Appliance Classification Module 06: Initial Visual Examination Module 07: Instruments for Testing and Equipment Inspection Module 08: Electrical Installation Testing Module 09: Safety Precautions in Electrical Testing Module 10: Reporting and Record-keeping Course 06: Smart Meter Installer Training Module 01: Introduction to Smart Meter Module 02: Designing of Smart Metering System Module 03: Install a Smart Meter Module 04: Meter Installation Guidelines Module 05: Smart Meter Cost and Benefit Analysis Module 06: Smart Metering Policy Guidelines Module 07: Smart Meters Act in the UK And many more... CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Electronics bundle. Requirements Our Electronics course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Electronics expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.
Spam, online scams and frauds, identity theft, and issues related to online purchases are severe issues in the online world. Navigating the Web while avoiding these threats can be a challenging task. Phone scams can cost their victims time, money, and even their identity. Sometimes called 'vishing,' phone scams can also create entry points to more sophisticated hacking operations that can devastate individuals and organizations. Malware can leave you vulnerable to data loss, damaged devices, or even identity theft. With one innocent click, you could be a victim. Learning Objectives The following are some of the key outcomes in this course: Learn what vishing attacks are and why people fall for them Understand why it's important to protect sensitive information, and five ways to keep it safe How to recognize and stop a phone scammer Understand the types of Malware and how to recognize and avoid it Learn what to do if your device becomes infected Target Audience Young Professionals
Docker Certified Associate is the ultimate validation for your containerization skills with Docker. The course covers the entire syllabus of DCA laid out by Mirantis and explains each aspect with precision and patience. With continuous input for exam preparation and mock exams, you will never lose sight of your goal.
This comprehensive course will guide you to use the power of Python to evaluate recommender system datasets based on user ratings, user choices, music genres, categories of movies, and their years of release with a practical approach to build content-based and collaborative filtering techniques for recommender systems with hands-on experience.
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Why CompTIA Security+ (SY0-401) Course right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this CompTIA Security+ (SY0-401) course will set you up with a solid foundation to become a confident networking engineer and develop more advanced skills. This comprehensive CompTIA Security+ (SY0-401) course is the perfect way to kickstart your career in the field of CompTIA Security networking . This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. CompTIA Security+ (SY0-401) Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction to the Security+ Course Introduction to the Section Risk Assessment Learning Risk Assessment for Security Computing Risk Assessment Additional Risk Terminology Acting on Your Risk Assessment Risk Associated with Cloud Computing Risk Associated with Virtualization Summary of Section Understanding the Guidelines and Standards of Networking Developing Policies, Standards, and Guidelines Implementing Policies Understanding Control Types and False Positives/Negatives Undertaking Business Impact Analysis Disaster Recovery Summary of Section Actively Monitoring and Servicing Your Network Network Monitors Monitoring System Logs Understanding Hardening Working with Services Summary of Section Tools and Services to Secure Your Network Securing the Network Security Posture Reporting Security Issues Detection Controls vs. Prevention Controls Summary of Section The TCP/IP Suite and It's Protocols Mastering TCP/IP Protocols and Services Summary of Section Networks Designing a Secure Network Understanding the Various Network Infrastructure Devices Intrusion Detection Systems Network Based IDS Working with NIPS Summary of Section Access Control, Authentication and Authorization Understanding Access Control Basics Working with Radius Protecting Wireless Networks Working with Wireless Systems Wireless Vulnerabilities to know Working with Virtualization and Cloud Computing Working with Cloud Computing Working with Virtualization Security Application Security Best Practices for Security Malware Vulnerabilities and Threats Who should take this course? This comprehensive CompTIA Security+ (SY0-401) course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of CompTIA Security networking. Entry Requirements There are no academic entry requirements for this CompTIA Security+ (SY0-401) course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
OFQUAL Regulated | 100% Online Course | Awarded By Focus Awards | QLS Endorsed | IPHM & CPD QS Accredited | 400 CPD Points | FREE Hard Copy & Digital Certificates | 12 Months Access | Tutor Support | Customer Support
Explore ChatGPT, a cutting-edge world of AI content creation, with our comprehensive course. This meticulously curated program unravels the technology behind ChatGPT to practical applications in machine learning, social media, data analysis, and image generation. This course unveils new facets of AI to navigate this evolving landscape with prowess.
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special ITIL Foundation Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The ITIL Foundation Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This ITIL Foundation Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This ITIL Foundation Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this ITIL Foundation? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the ITIL Foundation there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This ITIL Foundation course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This ITIL Foundation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This ITIL Foundation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This ITIL Foundation is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Course Introduction Course Organization 00:10:00 Course Conventions 00:06:00 Introduction to ITSM ITSM as a Practice 00:31:00 ITSM Lifecycle 00:14:00 ITSM Summary 00:10:00 Continual Service Improvement CSI Introduction 00:23:00 Step Improvement Process 00:10:00 CSI Summary 00:07:00 Service Operation Introduction to Service Operation 00:23:00 Service Operation Processes 01:01:00 Service Operation Functions 00:19:00 Service Operation Summary 00:12:00 Service Transition Introduction to Service Transition 00:14:00 Service Transition Processes 00:57:00 Summary of Service Transition 00:10:00 Service Design Service Design Introduction 00:12:00 Service Design Processes 01:20:00 Service Design Summary 00:10:00 Service Strategy Service Strategy Introduction 00:30:00 Service Strategy Activities 00:21:00 Service Strategy Summary 00:12:00 Workbooks Workbooks - ITIL Foundation - Video Training Course 00:00:00