Telephone Skills Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone Skills course, you will develop better telephone communication skills. This Telephone Skills course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Learning Outcomes After completing this Telephone Skills course, you will be able to: Understand various aspects of phone etiquette Know how to use proper phone language Know how to handle inbound and outbound calls Know how to eliminate phone distractions Know how to handle rude or angry callers and much more. Why Choose Telephone Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Courses are included in this Telephone Skills Bundle Course Course 01: Level 2 Customer Service Course Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Telephone Skills course] Course Curriculum of the Telephone Skills Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Skills After completing each module of the Telephone Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Skills After completing the MCQ/Assignment assessment for this Telephone Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Telephone Skills This Telephone Skills course is ideal for those who want to develop their telephone skills. Requirements Telephone Skills There are no specific requirements for this Telephone Skills Course because it does not require any advanced knowledge or skills. Career path Telephone Skills After completing this Telephone Skills course, you may be able to pursue a variety of promising career opportunities.
What Will I Learn? Use various Vietnamese phrases to communicate with locals Use Vietnamese phrases to get out of difficult situations with locals Use Vietnamese phrases to speak politely to locals Use Vietnamese phrases to greet, exchange names, and other basic information with locals Use Vietnamese phrases to get around while visiting the country on vacation Requirements Some basic Vietnamese The Vietnamese tones and alphabet Description In Vietnamese Idioms & Phrases you will learn colloquial and very natural phrases to use when visiting the country on vacation or while living in Vietnam as an expat. All of the phrases in the course are useful from the moment you step foot in Vietnam and will be understood by the locals as they are phrases and idioms that are used everyday by native Vietnamese speakers. In the course you will learn: 1. Phrases to meet and greet locals 2. Idioms to express various thoughts, ideas, and feelings 3. Traditional sayings and proverbs 4. Phrases to help you get around the country 5. Phrases to help get you out of troublesome situations that sometimes arise 6. Phrases to generally communicate effectively while visiting or living in Vietnam I have helped hundreds of students like you improve their Vietnamese by using the same methods I used when first beginning to study the language over ten years ago. If you are serious about learning Vietnamese or just want to have some useful phrases ready for your brief visit to the country (and be able to pronounce them correctly), Vietnamese Phrases & Idioms will help you achieve your learning goals. See you in the course! Who is the target audience? Vietnamese language learners Introduction to Vietnamese Phrases and Idioms The Importance of Learning Vietnamese Phrases 00:07:00 Basic Vietnamese Phrases That Everyone Should Know Greetings and Information Exchange 00:13:00 Useful Everyday Phrases 00:08:00 Popular Modern Idioms 00:05:00 Traditional Vietnamese Phrases and Idioms Ancient Vietnamese Wisdom 00:04:00 Traditional Idioms 00:04:00 Vietnamese Proverbs 00:03:00 Generally Useful Vietnamese Phrases Phrases to get out of a jam 00:08:00 Common phrases to use every day 00:04:00 Miscellaneous Vietnamese Phrases Phrases to express contrition or regret 00:08:00 Phrases to express justified anger 00:07:00 Phrases to have fun with 00:07:00 Vietnamese Phrases and Idioms Conclusion Course review 00:04:00
The Chef-Certified beginner's guide to developing cookbooks locally and distributing changes with a Chef Server
Description: Autism is a mental health condition that is usually present from early childhood. The indication of having one is when a child is struggling to communicate with other people or using language in the same level with children their age. To determine if a child is suffering from it, you need to know what autism is and how to detect it. If you are curious about autism or dealing with someone who is suffering from it, then learning about mental health conditions might help you. This course will provide you lessons on autism and children's mental health comprehensively. Who is the course for? Professionals associated with people with autism. Anyone who wants to learn about autism and how to handle people suffering from it. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an education and experience in accounting is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Autism & Children's Mental Health Course is a useful qualification to possess, and would be beneficial for the following careers: Autism Spectrum Disorder Specialist Behaviour Analyst Clinical Psychologist Occupational Therapist Psychologist Social Worker Special Education Teacher. Module 1: What is Autism The Basics About Autism: What Is It? 00:30:00 What Are the Factors that Contribute A Child to Autism 01:30:00 Autism and Genetics 01:30:00 What Are the Basic Symptoms of Autism 01:00:00 What Are the Speech and Communication Problems of Autism 01:00:00 Autism and Body Language 01:00:00 Autism, Toxic Metals, and Vaccines 00:30:00 The Cause of Autism Might Be Found in Autistic Mice 00:30:00 Autism: The Need for Increased Research 00:30:00 How is Autism Treated 01:00:00 How Is Autism Diagnosed 00:30:00 Myths about Autism 00:30:00 How to Look for Autism Signs in Infants 00:30:00 How Can Families Cope With an Autistic Child and the Financial Burden 00:30:00 The Differences Between Asperger's Syndrome and Autism 01:00:00 Autism Assistance Dogs 01:00:00 Teaching Autistic Children 01:00:00 The Fixation Behavior of an Autistic Child 00:30:00 The Autism Society of America 00:30:00 Childproofing Your Home for Your Autistic Child 00:30:00 Autism and Nutritional Supplements 01:00:00 Toilet Training the Autistic Child 01:00:00 Difficulties of an Autistic Adult 01:00:00 Alternative Treatments for Autism 01:00:00 Module 2: Mental Health of Children Children's Mental Health Basics 00:30:00 Nurturing Positivity And Confidence 01:00:00 Recognize Changed Behaviour In Your Child 01:00:00 About Birth Defects 01:00:00 About Behavior Disorders 01:00:00 Mental Health Games For Children 01:00:00 Make Sure You Take Care Of Yourself As Well 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Autism & Children's Mental Health Course 00:30:00 Final Exam Final Exam- Autism & Children's Mental Health Course 00:30:00 Order Your Certificates and TranscriptsOrder Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
To provide the knowledge and skills required to perform an internal audit of part of a Service management system based on ISO 20000 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.
Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Cognitive Behavioural Therapy (CBT) mega bundle. This 30 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Cognitive Behavioural Therapy (CBT) bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Cognitive Behavioural Therapy (CBT) bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Cognitive Behavioural Therapy (CBT) Bundle consists of the following premium courses: Course 01: Advanced Training in Psychology Course 02: Counselling and Psychotherapy Course 03: Mental Health Care Training - MCA & DOLS Course 04: Psychology of Anxiety and Stress Course 05: Psychology and Therapy of Addictions Certificate Course 06: CBT (Cognitive Behavioural Therapy) Course 07: Beating Anxiety Course Course 08: Why Do We Do The Things We Do Psychology Course Course 09: Mental Freedom Course Course 10: Motivational Psychology Online Course 11: Motivational Psychology of the Successful Entrepreneur Course 12: Child And Family Psychology - Diploma Course 13: Speech And Language Therapy Course 14: Autism Awareness Course 15: Play Therapy Course 16: Beating Depression Course Course 17: Programs in Consciousness & Psychology Course 18: Anti Social Behaviour: Understanding & Preventing Course 19: Child Psychology Course 20: Educational Psychology & Development Training Course 21: Psychology of Older Age Certificate Course 22: Occupational Therapy Diploma Level 3 Course 23: Journal Therapy Course 24: Art Therapy Course 25: Biohacking Course: Boost Your Physical & Mental Health Moreover, this bundles include 5 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Cognitive Behavioural Therapy (CBT) mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Cognitive Behavioural Therapy (CBT) to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 30 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Cognitive Behavioural Therapy (CBT) bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Cognitive Behavioural Therapy (CBT) bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Advanced Training in Psychology) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Advanced Psychology Essentials mega bundle. This 30 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Advanced Psychology Essentials bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Advanced Psychology Essentials bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Advanced Psychology Essentials Bundle consists of the following premium courses: Course 01: Advanced Training in Psychology Course 02: Counselling and Psychotherapy Course 03: Mental Health Care Training - MCA & DOLS Course 04: Psychology of Anxiety and Stress Course 05: Psychology and Therapy of Addictions Certificate Course 06: CBT (Cognitive Behavioural Therapy) Course 07: Persuasion and Influence Psychology Course 08: Why Do We Do The Things We Do Psychology Course Course 09: Mental Freedom Course Course 10: Motivational Psychology Online Course 11: Motivational Psychology of the Successful Entrepreneur Course 12: Child And Family Psychology - Diploma Course 13: Speech And Language Therapy Course 14: Autism Awareness Course 15: Play Therapy Course 16: Psychology of Persuasion and Social Influence Course 17: Programs in Consciousness & Psychology Course 18: Anti Social Behaviour: Understanding & Preventing Course 19: Child Psychology: Neuroscience, Development & Parenting Course 20: Educational Psychology & Development Training Course 21: Psychology of Older Age Certificate Course 22: Occupational Therapy Diploma Level 3 Course 23: Journal Therapy Course 24: Art Therapy Course 25: Biohacking Course: Boost Your Physical & Mental Health Moreover, this bundles include 5 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Advanced Psychology Essentials mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Advanced Psychology Essentials to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 30 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Advanced Psychology Essentials bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Advanced Psychology Essentials bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Advanced Training in Psychology) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
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Are you interested in pursuing a career in the Line Management industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on Line Management will assist you in producing the best possible outcome by learning the Line Management skills. The Line Management Advanced Diploma bundle is for those who want to be successful. In the bundle, you will learn the essential knowledge needed to become well versed in Line Management. Why would you choose the Line Management Advanced Diploma course from Compliance Central: Lifetime access to Line Management Advanced Diploma courses materials Full tutor support is available from Monday to Friday with the Line Management Advanced Diploma course Learn Line Management skills at your own pace from the comfort of your home Gain a complete understanding of Line Management Advanced Diploma course Accessible, informative Line Management Advanced Diploma learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Line Management Advanced Diploma bundle Study this bundle in your own time through your computer, tablet or mobile device Our Line Management Advanced Diploma bundle starts with the basics of Line Management and gradually progresses towards advanced topics. Therefore, each lesson of this Line Management Advanced Diploma is intuitive and easy to understand. Courses in this Line Management Advanced Diploma Bundle: Course 01: Line Management Course 02: People Management Skills Level 3 Course 03: Building a Positive Work Culture: Principles of Organisational Behaviour Management Course 04: Supervisor Training and Conflict Management Diploma Course 05: Level 3- Project Management Course 06: UK Employment Law and Employee Rights Diploma Course 07: Leadership & Management Diploma Course 08: Motivation Skills Course 09: Performance Management Course 10: Equality and Diversity Course 11: Youth Work & Leadership Course 12: Risk Management CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Line Management Advanced Diploma bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Line Management. Requirements To enrol in this Line Management Advanced Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path The Line Management Advanced Diploma bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Line Management. Certificates 12 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD accredited hard copy certificates are available for £10.79 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: £3.99 each Outside of the UK: £9.99 each
Are you interested in pursuing a career in the Candle Making and Soap Making industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on Candle Making and Soap Making will assist you in producing the best possible outcome by learning the Candle Making and Soap Making skills. The Candle Making and Soap Making bundle is for those who want to be successful. In the Candle Making and Soap Making bundle, you will learn the essential knowledge needed to become well versed in Candle Making and Soap Making. Why would you choose the Candle Making and Soap Making course from Compliance Central: Lifetime access to Candle Making and Soap Making courses materials Full tutor support is available from Monday to Friday with the Candle Making and Soap Making course Learn Candle Making and Soap Making skills at your own pace from the comfort of your home Gain a complete understanding of Candle Making and Soap Making course Accessible, informative Candle Making and Soap Making learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Candle Making and Soap Making bundle Study Candle Making and Soap Making in your own time through your computer, tablet or mobile device Our Candle Making bundle starts with the basics of Candle Making Advanced Diploma and gradually progresses towards advanced topics. Therefore, each lesson of this Candle Making Advanced Diploma is intuitive and easy to understand. Courses in this Candle Making and Soap Making Advanced Diploma Bundle: Course 01: Candle Making Business Course 02: Handmade Soap Making Course 03: Business Branding Course 04: Disruptive Innovation for Business Course 05: Diploma in Lean Process and Six Sigma Course 06: Marketing Fundamentals Course 07: Product Management for Maximum Sales Course 08: Digital Marketing Business Tips Course 09: Entrepreneurship & Innovation Management Course 10: Commercial Law Course 11: Raise Money and Valuation for Business CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Candle Making bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Candle Making sector. Requirements To enrol in this Candle Making Advanced Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path The Candle Making and Soap Making bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Candle Making and Soap Making. Certificates 11 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD accredited hard copy certificates are available for £10.79 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: Free Outside of the UK: £9.99 each