Fraud is a growing threat in the world of customer service. Be equipped with the knowledge and skills to combat it with our Customer Service Fraud Officer course. Learn about risk management, types of fraud, prevention and detection, evidence gathering, investigations, UK government legislation, and court processes. According to the UK's National Fraud & Cyber Crime Reporting Centre, over 4 million fraud incidents were reported in the country in 2020 alone. The increasing number of fraud cases has made it necessary for organisations to invest in prevention measures and hire experts to handle fraudulent activities. This is where our Customer Service Fraud Officer course comes in, providing you with the knowledge and skills to prevent, detect, and respond to fraud effectively. This extensive course covers various modules, including fraud prevention, detection, evidence, response, investigation, and UK government legislation related to fraud. With these modules, you will understand fraud types, risk management principles, and the appropriate response to fraud. Learning Outcomes: Understand the role of a Fraud Officer and the impact of it on customer service. Learn effective risk management techniques to minimise fraud incidents. Identify various types of fraud and the methods used to prevent and detect them. Gain knowledge of evidence collection and handling for use in fraud investigations. Develop a comprehensive understanding of the UK government legislation and court processes. Apply the acquired knowledge to respond to fraud incidents effectively. This course is perfect for anyone who wants to enhance their knowledge and skills in fraud prevention and management. Whether you are working in the customer service industry or interested in pursuing a career in fraud prevention, this course will give you a strong foundation in the subject. Our course will help you develop a deep understanding of fraud without requiring practical experience. Our Customer Service Fraud Officer course is designed to provide you with a comprehensive understanding of fraud and equip you with the necessary skills to prevent, detect, and respond to these activities. Through nine modules, you will learn about various types and prevention, detection, evidence, response, investigation, and UK government legislation and court processes. Join us today and take the first step towards becoming a fraud prevention expert. Enrol now and become a valuable asset to any organisation, protecting customers and businesses from fraudulent activities. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course will be especially helpful for: Customer service representatives Fraud prevention officers Law enforcement professionals Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Some career paths related to this industry in the UK are: Customer Service Representative: £16,000 - £25,000 Fraud Prevention Officer: £25,000 - £40,000 Fraud Investigator: £30,000 - £50,000 Risk Manager: £35,000 - £75,000 Compliance Officer: £25,000 - £50,000 Law Enforcement Officer: £20,000 - £50,000
Overview It is projected that the number of dementia patients will rise to 6 million people by 2040 in the UK. To cater to such a large number of people, a large number of skilled workforce is required. If you care currently looking for well-paid career with high demand, this sector will be a good call for you. You can learn the vitals of pursuing a career in this sector with our exclusive Dementia Awareness Course. This course is packed with valuable information on dementia. From the informative modules, you will learn about the different types and stages of dementia. The course will enable you to understand both pharmaceutical and psychological treatments for dementia. Furthermore, you will be able to attain the expertise required for dementia care. In addition, the course will ensure you are well aware of the dementia care act and legislation. Course Preview Learning Outcomes Learn about the different types and stages of dementia Build the expertise to assess dementia Gain an in-depth understanding of the pharmaceutical and psychological treatment for dementia Acquire the skills required for providing care to dementia patients Familiarise yourself with the dementia care act and legislation Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Caregiving for Dementia Dementia Assessment Who Should Take this Dementia Awareness Course?? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Dementia Awareness Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Dementia Awareness Course Certification After completing and passing the Dementia Awareness Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Dementia Awareness Course will equip you with effective skills and abilities and help you explore career paths such as Caregiver Social Worker Care Home Worker Module 01: Defining Dementia Defining Dementia 00:25:00 Module 02: The Brain and How Dementia Affects It The Brain and How Dementia Affects It 00:20:00 Module 03: Types of Dementia Types of Dementia 00:20:00 Module 04: Stages of Dementia Stages of Dementia 00:20:00 Module 05: Assessing Dementia Assessing Dementia 00:25:00 Module 06: Pharmaceutical Treatment for Dementia Pharmaceutical Treatment for Dementia 00:25:00 Module 07: Psychological Treatment for Dementia Psychological Treatment for Dementia 00:25:00 Module 08: Raising Awareness and Preventing Dementia Raising Awareness and Preventing Dementia 00:25:00 Module 09: Caregiving for Dementia Caregiving for Dementia 00:20:00 Module 10: Dementia Care: Acts and Legislation Dementia Care Acts and Legislation 00:20:00 Assignment Assignment - Dementia Awareness 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Fraud can be lethal for an organisation's reputation, security and financial aspects. That is why companies pick out the best candidates for the role of fraud prevention. Develop an excellent grasp of fraud prevention and be among the skilled candidates with the help of our Fraud Detection & Prevention Training. The Fraud Detection & Prevention Training will provide you with deep insights into fraud detection and prevention processes. Here, you will learn the skills to identify fraudulent actions and know how to gather the evidence. The course will educate you on the prevention process and show you how to develop a response plan. You will also get a detailed understanding of the law and legislation regarding fraud. By the end of the course, you will have acquired the key skills required for fraud prevention. These skills will be beneficial for acquiring a promising career in the relevant industry. Join now! Course Preview Learning Outcomes Enhance your knowledge of different types of fraud Learn about banking fraud and scammers Deepen your understanding of fraud prevention strategies Build your expertise in fraud detection and evidence collection Understand the process of fraud investigation and response plan development Enrich your knowledge about the law and legislation Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Fraud Identification Fraud Prevention Fraud Detection Response Plan Development Who Should Take this Fraud Detection & Prevention Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Fraud Detection & Prevention Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Fraud Detection & Prevention Training will equip you with effective skills and abilities and help you explore career paths such as Fraud Analyst Compliance Officer Risk Management Specialist Internal Auditor Module 01: An Overview of Fraud An Overview of Fraud 00:10:00 Module 02: Types of Fraud Types of Fraud 00:13:00 Module 03: Banking Frauds Banking Frauds 00:15:00 Module 04: Fraud Prevention Fraud Prevention 00:17:00 Module 05: Fraud Detection Fraud Detection 00:16:00 Module 06: Fraud Evidence Fraud Evidence 00:09:00 Module 07: Fraud Response Fraud Response 00:19:00 Module 08: Fraud Investigations Fraud Investigations 00:11:00 Module 09: Bribery Bribery 00:17:00 Module 10: Laws & Legislation and Court Room Laws & Legislation and Court Room 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Landscape architecture is more than designing pathways and planting trees. Understand the intricacies of landscape architecture from the Landscape Architecture Course 2023. This course will allow you to equip yourself with the key skills you need to succeed in this industry. From the easy-to-follow modules, you will learn the key factors of landscape architecture. You will receive lessons on hard and soft landscape elements. Then, you will get a clear view of the hard and soft landscape elements. After that, the course will educate you on the UK legislation and the planning process for landscape architecture. Furthermore, the course will educate you on establishing the parameters. By the end of the course, you will develop the competence required for effective landscape management. Whether you are a newcomer or a seasoned professional, this course is the perfect place to elevate your skills. Join now! Course Preview Learning Outcomes Understand the core principles of landscape architecture Enrich your knowledge of the hard and soft landscape elements Familiarise yourself with the UK legislation for landscape architecture Learn the process of site analysis, data collection and soil testing Develop the skills required for landscape management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Landscape Planning Site analysis Data Collection Landscape management Who Should Take This Landscape Architecture Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Landscape Architecture Course 2023 is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Landscape Architecture Course 2023 will equip you with effective skills and abilities and help you explore career paths such as Landscape Architect Landscape Architecture Firm Staff Module 01: Introduction to Landscape Architecture Introduction to Landscape Architecture 00:17:00 Module 02: Hard Landscape Elements Hard Landscape Elements 00:23:00 Module 03: Soft Landscape Elements Soft Landscape Elements 00:21:00 Module 04: Planning and Legislation Planning and Legislation 00:21:00 Module 05: Establishing the Parameters Establishing the Parameters 00:22:00 Module 06: Representing the Landscape Design Representing the Landscape Design 00:23:00 Module 07: Landscape Management Landscape Management 00:23:00 Module 08: Water Feature Design Water Feature Design 00:22:00 Module 09: Entertainment and Recreation Projects Entertainment and Recreation Projects 00:17:00 Module 10: Mapping, Aerial Photography, Satellite Imagery Mapping, Aerial Photography, Satellite Imagery 00:18:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
During this on-demand session tutor Dr Nikki Osborne discusses: * What research integrity is, and who is responsible for what? * the research framework as it relates to the responsible use of live animals or animal derived materials in Life Science research, * good practice expectations regarding openness and transparency, plus the dissemination of research outputs, * real-life examples of research misconduct within the life science sector, plus common non-compliance issues with UK and EU legislation governing the use of animals in scientific procedures. * freely available tools and resources to support individuals to develop their knowledge, understanding and skills further.
Delve into the transformative world of workplace wellness with our course, 'Optimizing Office Ergonomics for Productivity.' Envision enhancing your workspace in a way that not only boosts productivity but also ensures well-being. The journey begins with an introduction to ergonomics, providing a thorough understanding of its importance in the modern office setting. Each module is meticulously crafted to guide you through the essential principles of ergonomics, transforming your work environment into a haven of efficiency and comfort. This course is not merely about arranging furniture; it's about creating a workspace that harmonically aligns with the human body, reducing strain and enhancing productivity. Advance through the curriculum and discover the intricacies of workplace-related legislation, ensuring your ergonomic setups comply with current standards. You'll learn to design an ergonomic workstation, a critical skill in today's dynamic work environments. The course goes further, teaching you how to prevent injuries related to poor ergonomics and how to implement these strategies effectively in any workplace. The final module brings in the perspective of remote work, making this course invaluable for both traditional and modern, flexible work settings. By the end of this course, you'll have the expertise to create workspaces that are not only productive but also promote physical health and wellness. Learning Outcomes Understand the fundamentals of ergonomics and its relevance in the workplace. Gain knowledge of workplace ergonomics-related legislation and compliance. Learn to design and set up an ergonomic workstation effectively. Acquire strategies to prevent injuries related to poor workplace ergonomics. Apply ergonomic principles to both traditional and remote work environments. Why choose this Optimizing Office Ergonomics for Productivity course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Optimizing Office Ergonomics for Productivity course for? Office managers aiming to enhance workplace productivity and safety. Employees seeking to optimize their home or office workstations. HR professionals focusing on employee health and compliance with legislation. Health and safety officers looking to implement ergonomic practices. Remote workers and freelancers wanting to create efficient home offices. Career path Ergonomics Consultant: £30,000 - £55,000 Health and Safety Manager: £35,000 - £60,000 Office Manager: £28,000 - £45,000 Human Resources Specialist: £27,000 - £50,000 Workplace Wellness Coordinator: £26,000 - £42,000 Freelance Workspace Designer: £25,000 - £40,000 Prerequisites This Optimizing Office Ergonomics for Productivity does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Optimizing Office Ergonomics for Productivity was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Ergonomics Introduction to Ergonomics 00:09:00 Module 02: Workplace-Related Legislation Workplace-Related Legislation 00:09:00 Module 03: Ergonomic Principles Ergonomic Principles 00:13:00 Module 04: Setting Up an Ergonomic Workstation Setting Up an Ergonomic Workstation 00:11:00 Module 05: Prevent Ergonomic-Related Injuries Prevent Ergonomic-Related Injuries 00:14:00 Module 06: Implementing Ergonomics in the Workplace Implementing Ergonomics in the Workplace 00:18:00 Module 07: Ergonomics and Remote Work Ergonomics and Remote Work 00:16:00
This course provides the delegate with the theoretical and practical skills to undertake non-licensed works with ACM's. Persons requiring this type of training would include trade operatives undertaking tasks with ACM's as defined in HSG210 and in accordance with CAR 2012 Reg 3(2). In addition to the Asbestos Awareness, those employees whose work will knowingly disturb ACMs, and which is defined as non-licensable work or NNLW, should receive additional task-specific information, instruction and training.
When working in a care setting it is so important to build positive relationships with care users. Confidentiality and the correct handling of personal information are vital for trusting relationships and a breach in this may lead to a service user becoming unwilling to cooperate with their care providers. This course provides an introduction to the concept of handling information in care settings. At the end of the course you will understand the need for secure handling of information and you will know how to access support if you have any questions regarding access to information. The course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as ‘need to know’ and ‘consent’. It also touches on the legislation that is in place relating to the handling and storing of information and the obligations each person has under these laws.
In the UK there are approximately 144 fatalities in the workplace and around 621,000 non-fatal injuries every year. Personal Protective Equipment (PPE) plays a vital role in managing Health & Safety risks. However, historical data shows many workers suffering injury were not wearing this clothing. This course will show how wearing PPE plays a crucial role in preventing and reducing fatalities, injuries and diseases that would otherwise occur in the workplace. It includes details of a wide range of PPE options, examines the legislation and regulations that govern the responsibilities of employers, employees and suppliers, and provides a real-life case study showing the law in action. The course will also cover risk assessment and the role it plays in the selection and use of PPE along with discussing other hazard control measures that can be implemented. Finally, the course will move on to how to use, fit and wear PPE and understand its physical and theoretical limitation
Fraud is usually defined by domestic regulators as taking place within a 'given industry' and within the broader legal framework, in a 'given country'. Unethical behaviour is closely related and may be forbidden by industry or law firm associations, accounting organisations, or other private professional groups. In the UK, the Fraud Act 2006 and the Theft Act 1968 outline the primary fraud offenses. A similar outline of offenses exists in legislation such as the companies and tax regulations, and the landscape continues to evolve. The UK hosted an Anti-Corruption Summit in 2016 and enacted the Criminal Finances Act in 2017.