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The hospitality industry is one of the most dynamic and customer-focused sectors in the world. This CPD-accredited Level 2 Hospitality Management course offers a detailed look into the core functions that drive success across hotels, resorts, and hospitality businesses. From front office operations to food and beverage management, each module is crafted to give learners a deep understanding of how hospitality services are planned, delivered, and evaluated. Whether it's overseeing guest services or managing housekeeping, this course gives learners a structured framework to explore the key components that keep hospitality running smoothly. You’ll also explore vital areas such as recruitment and staff development, service quality, and customer satisfaction—cornerstones of effective hospitality management. With focused lessons on marketing, accounting, and the growing influence of digital technology in e-hospitality, this course delivers insightful content to support your development in the field. Course Curriculum: Module 1: Introduction to Hospitality Management Module 2: An Overview of Hotel Industry Module 3: The Process of Selection and Recruitment in the Hospitality Industry Module 4: The Process of Development and Training in the Hospitality Industry Module 5: Management of Front Office Operations Module 6: Management of Housekeeping, Engineering and Security Operations Module 7: Management of Food and Beverage Operations Module 8: Management of Service Quality in the Hospitality Industry Module 9: Marketing in Travel and Tourism Business Module 10: Accounting in the Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Hospitality Management Level 2 - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Hospitality Management Level 2 - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Hospitality Management Level 2 - CPD Accredited training.

The Medical Receptionist – CPD Accredited Course is tailored for individuals keen to develop their career in the healthcare sector. It offers a thorough understanding of the crucial tasks involved in managing front-of-house operations in medical environments, including patient interaction, appointment scheduling, and maintaining professional standards. This course provides a solid foundation for those who wish to work in medical practices, clinics, or healthcare facilities, without the need for in-person attendance. Throughout the course, learners will explore administrative skills, customer service excellence, and the essential organisational techniques that ensure a smooth-running practice. With accreditation from CPD, this course offers valuable insights into the duties of a medical receptionist, preparing learners for a variety of roles within the healthcare industry. Whether you're aiming to enter the field or elevate your existing knowledge, this course is a practical choice for career advancement. It ensures that you acquire the right knowledge to handle both day-to-day tasks and the more specific challenges encountered in a busy healthcare setting. Course Curriculum: Module 1: Introduction to Healthcare and Receptionists Module 2: Organise Schedules Module 3: Maintaining Medical Records Module 4: Effective Filing Systems in Medical Offices Module 5: Confidentiality in a Medical Environment Module 6: Time Management Module 7: Medical Jargon and Terminology Module 8: Maintaining Workplace Safety Module 9: Information Technology in Health Care Module 10: Legal aspects and Ethics Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Medical Receptionist - CPD Accredited course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Medical Receptionist - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Medical Receptionist - CPD Accredited training.

Overview Introducing our meticulously designed 'Addiction Therapy Diploma' course. An illuminating pathway, commencing with the fundamental understanding of drugs and their effects, progressing to the intrinsic relationship between addictions and mental health, and culminating with integrative strategies. From this course, you will gain invaluable insights into neurophysiology, the pivotal role of trauma in addiction, and the crucial tripod of support, ensuring a comprehensive grasp of this pivotal discipline. With our compelling modules, one learns not only the science but also the art of aiding those entrapped in the challenging cycle of addiction. Through our focused curriculum, ranging from the minutiae of the brain works to the broader aspects of harm minimisation, you'll be equipped to make meaningful differences in people's lives. Not only will you be enriched with knowledge, but the structured guidance of our course will also instil the confidence to navigate this complex terrain of therapy. As addiction continues to be a significant challenge globally, there's an ever-growing demand for professionals adept in this sphere. This diploma serves as both an enlightening educational experience and a stepping stone towards a fulfilling career, cementing your position in a field that necessitates compassion, understanding, and expertise. Learning Outcomes Understand the varied effects of drugs and their impact on human physiology. Identify the correlation between addictions and underlying mental health issues. Develop strategies for harm minimisation and promotion of optimal health. Acquire knowledge on the neurophysiological workings of the brain in addiction scenarios. Comprehend the trauma model and its significance in treatment methodologies. Implement brief interventions, early strategies, and comprehend the integral tripod of support. Gain an in-depth perspective on the dual diagnosis of addiction and mental health. Why buy this Addiction Therapy Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Addiction Therapy Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Addiction Therapy Diploma course for? This course is ideal for Individuals aspiring to delve into the realm of addiction therapy. Health professionals aiming to expand their therapeutic toolkit. Counsellors and therapists focusing on enhancing their proficiency in addiction. Graduates in psychology or related fields exploring specialised avenues. Anyone passionate about understanding addiction and providing holistic care. Prerequisites This Addiction Therapy Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Addiction Therapy Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Addiction Therapy Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Promotional Video Promotional 5 minute video 00:06:00 SAMHI Dual Diagnosis Intro video SAMHI Dual Diagnosis Intro video and downloadable worksheet PowerPoint slides 00:04:00 Module 1 - Drugs and Effects Module 1 - Drugs and Effects: VIDEO PART 1 (content part 1 - 4) 00:16:00 Module 1 - Drugs and Effects: VIDEO PART 2 (content part 5 - 6) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 3 (content part 7 - 8) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 4 (content part 9) 00:16:00 Module 1 - Drugs and Effects: VIDEO PART 5 (content part 10) 00:10:00 Module 1 - Drugs and Effects: VIDEO PART 6 (content 10 - 12) 00:18:00 Module 1 - Drugs and Effects: VIDEO PART 7 (content part 13) 00:13:00 Module 1 - Drugs and Effects: VIDEO PART 8 (content part 14) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 9 (content part 14) 00:20:00 Module 1 - Drugs and Effects: VIDEO PART 10 (content part 15 - 18) 00:19:00 Module 2 - Addictions & Mental Health Module 2 Addictions & Mental Health: VIDEO PART 1 content part 1 - 2 00:16:00 Module 2 Addictions & Mental Health: VIDEO PART 2 content part 3 - 5 00:19:00 Module 2 Addictions & Mental Health: VIDEO PART 3 content part 6 - 7 00:14:00 Module 2 Addictions & Mental Health: VIDEO PART 4 content part 00:17:00 Module 2 Addictions & Mental Health: VIDEO PART 5 content part 00:18:00 Module 2 Addictions & Mental Health: VIDEO PART 6 content part 00:20:00 Module 2 Addictions & Mental Health: VIDEO PART 7 content part 00:14:00 Module 2 Addictions & Mental Health: VIDEO PART 8 content part 00:12:00 Module 2 Addictions & Mental Health: VIDEO PART 9 content part 00:20:00 Module 3 - Harm Minimisation & Optimal Health Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 content part 00:23:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 2 content part 00:17:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 3 content part 00:09:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 4 content part 00:18:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 5 content part 00:17:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 content part 6 00:11:00 Module 3 Harm Minimisation & Optimal Health VIDEO PART 7 content part 7 00:12:00 Module 4 - Brain Works - Neurophysiology Module 4 Brain Works - Neurophysiology 00:17:00 Module 4 Brain Works - Neurophysiology VIDEO PART 1 content part 00:10:00 Module 4 Brain Works - Neurophysiology VIDEO PART 2 content part 00:17:00 Module 4 Brain Works - Neurophysiology VIDEO PART 3 content part 00:19:00 Module 4 Brain Works - Neurophysiology VIDEO PART 4 content part 00:16:00 Module 4 Brain Works - Neurophysiology VIDEO PART 5 content part 00:11:00 Module 5 - Trauma Model & Keys to Treatment Module 5 Trauma Model & Keys to Treatment VIDEO PART 1 content part 1 - 2a - 2f 00:20:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 2 content part 2g 00:15:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 3 content part 2h - 2i 00:15:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 4 content part 3 00:13:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 5 content part 4 00:12:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 6 content part 5 - 7 00:18:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 7 content part 8 00:17:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 7 content partVIDEO PART 8 00:16:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 9 content part 11 00:16:00 Module 5 Trauma Model & Keys to Treatment VIDEO PART 10 content part 12 00:19:00 Module 6 - Brief & Early Intervention and Tripod of Support Module 6 Brief & Early Intervention and Tripod of Support VIDEO 1 content part 1 00:18:00 Module 6 Brief & Early Intervention and Tripod of Support VIDEO 2 content part 2 00:20:00 Resources - Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs Resources - Addiction & Mental Health (Dual Diagnosis) Integrative 12hrs 00:00:00 Assignment Assignment - Addiction Therapy Diploma 00:00:00

The Health and Social Care is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Health and Social Care consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts.

This course is for people calculating data value. It does not assume a deep knowledge of maths or statistics. You will be guided through a series of techniques to get an understanding of where your company is losing money due to poor data.

Gain expertise in smart meter installation and electricity through comprehensive meter training courses.

Pharmacy Technician: Pharmacy Technician Online Introducing Our Comprehensive Course: Pharmacy Technician If you want to learn about Pharmacy Technician: Pharmacy Technician and become an expert in the field, you have arrived at the right place. Industry experts designed this Pharmacy Technician: Pharmacy Technician course to enable you to learn quickly and efficiently and at your own pace and convenience. Make an important contribution to the UK healthcare system by ensuring that your community can rely on you for support and excellent customer service. This Pharmacy Technician: Pharmacy Technician course teaches you everything you need to know to become a Pharmacy Technician or Pharmacy Technician Assistant and provide support and stability to your team. Enrol in this Pharmacy Technician: Pharmacy Technician UK Online course to get a head start on a career in healthcare. Unlock the Power of Pharmacy Technician: Pharmacy Technician Course: Enrol Now! Why choose this Pharmacy Technician: Pharmacy Technician Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Pharmacy Technician: Pharmacy Technician Course developed by industry experts. After each module Pharmacy Technician: Pharmacy Technician Course, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Pharmacy Technician: Pharmacy Technician Course. Main Course: Pharmacy Technician Additional Courses Course 01: Nursing Assistant Diploma Course 02: Healthcare Assistant Course 03: Level 5 Diploma in Medical & Clinical Administration [ Note: Free PDF certificate as soon as completing the Pharmacy Technician: Pharmacy Assistant course] Pharmacy Technician: Pharmacy Technician Online This Pharmacy Technician: Pharmacy Technician course consists of 09 modules. Course Curriculum of Pharmacy Technician: Pharmacy Technician Course Module 01: An Overview of Pharmacy Assistant and Technician Module 02: Understanding the Pharmacy Assistant Patient Counselling Guide Module 03: Understanding Communication in Pharmacy Settings Module 04: Understanding the Pharmacy Team and Practices Module 05: Understanding Prescription and Dispensing in Pharmacies Module 06: Understanding Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 07: Understanding Inventory Control and Management in Pharmacies Module 08: Understanding Standard Operating Procedures (SOPs) Module 09: Understanding Health and Safety Risks Assessment and Pharmaceutical Terminology Assessment Method of Pharmacy Technician: Pharmacy Technician Online After completing the Pharmacy Technician: Pharmacy Technician Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Pharmacy Technician: Pharmacy Technician Online After completing the Pharmacy Technician: Pharmacy Technician course, you can instantly download your certificate for FREE. Who is this course for? Pharmacy Technician: Pharmacy Assistant Online This Pharmacy Technician: Pharmacy Technician course is suitable for becoming pharmacy technicians or working in the medical field. Requirements Pharmacy Technician: Pharmacy Technician Online To enrol in this Pharmacy Technician: Pharmacy Technician Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Pharmacy Technician: Pharmacy Technician Course. Be energetic and self-motivated to complete our Pharmacy Technician: Pharmacy Technician Course. Basic computer Skill is required to complete our Pharmacy Technician: Pharmacy Technician Course. If you want to enrol in our Pharmacy Technician: Pharmacy Technician Course, you must be at least 15 years old.

Sports Massage: Sports Massage Course Online Unlock the Power of Sports Massage: Sports Massage Course: Enrol Now! The Sports Massage: Sports Massage Course is a technical-level qualification that aims to develop the knowledge, understanding, and technical skills required for a career as a Sports Massage Therapist, whether employed or self-employed. Do you want to start a career in Sports Massage: Sports Massage Course or improve your skills in this sector? Then this Sports Massage: Sports Massage Course is for you. Learners will gain knowledge and understanding of the theory underlying the practice of sports massage treatments, anatomy and physiology for sports massage, health and fitness principles, and soft tissue dysfunction principles in this qualification. The Sports Massage: Sports Massage Course will also provide learners with the knowledge, skills, and techniques to plan, prepare for, and apply various sports massage methods to uninjured clients. Learners will also gain skills in evaluating massage strategies and processes to inform future practice. At the end of the Sports Massage: Sports Massage Course, students will learn how to perform sports massage independently. Finally, this course is a fantastic way to advance your career. So, what have you got to lose? Enroll in this Sports Massage: Sports Massage Course right away! Main Course: Level 3 Certificate In Sports Massage Therapy Free Courses included with Sports Massage: Sports Massage Course: Course 01: Sports First Aid Course 02: Diploma in Sports Nutrition Course 03: Sports Psychology for Coaches Course 04: Massage Therapy Course 05: Aromatherapy [ Note: Free PDF certificate as soon as completing Sports Massage: Sports Massage Course] Sports Massage: Sports Massage Course Online This Sports Massage: Sports Massage Course consists of 05 modules. Course Curriculum of Level 3 Certificate In Sports Massage Therapy Module 01: Anatomy and physiology for sports massage Module 02: Principles of health and fitness Module 03: Understand the principles of soft tissue dysfunction Module 04: Professional practice in sports massage Module 05: Sports massage treatments Assessment Method of Sports Massage: Sports Massage Course After completing Sports Massage: Sports Massage Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Sports Massage: Sports Massage Course After completing the Sports Massage: Sports Massage Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Sports Massage: Sports Massage Course Online Our fully loaded Sports Massage: Sports Massage Course offers vital teachings and industry insights to both beginners in the sector and current employees. Whether you want to get your first job as a sports massage therapist or advance to a higher level of therapy-related sector, this Sports Massage: Sports Massage Course will help you. Requirements Sports Massage: Sports Massage Course Online To enrol in this Sports Massage: Sports Massage Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Sports Massage: Sports Massage Course. Be energetic and self-motivated to complete our Sports Massage: Sports Massage Course. Basic computer Skill is required to complete our Sports Massage: Sports Massage Course. If you want to enrol in our Sports Massage: Sports Massage Course, you must be at least 15 years old. Career path Sports Massage: Sports Massage Course Online Candidates who successfully complete our Sports Massage: Sports Massage Course may open a wide range of career opportunities.

SQL programming is the programming that manages data in the Relational Database Management System. The Mastering SQL Programming course aims to teach you how to optimise the accessibility and maintenance of data with the Structured Query Language SQL programming language, and gain a solid foundation for building, querying, and manipulating databases. This SQL Programming course will provide you the standard language, but also identifies deviations from the standard in two widely-used database products, Oracle and Microsoft SQL Server. You will understand SQL functions, join techniques, database objects and constraints, and will be able to write useful SELECT, INSERT, UPDATE and DELETE statements. Learn what SQL is and how to create, manipulate, and create reports from database tables from the best SQL courses. Important concepts associated with relational databases will be covered. You will run SQL commands to create database tables and define data element types. Enrol Now to start boosting your SQL skills! Key topics to be covered Stored Procedures Returning Data Testing and Debugging SQL CLR Code Dynamic SQL Column sets Learning Outcomes Know the tools for creating views with examples, columns and indexed views, creating stored procedures, testing and debugging. Learn how to create triggers, execute with result sets, use inline table valued functions, and use the multi statement function. Learn about transaction concepts, explicit transactions, and structured error handling. Understanding of different functions, data tools, database management, comparing database schemas, offline database management and much more. Master partitioning, managing partitions, querying partitions, complex querying, table expressions, efficient queries and complex queries. Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock tests Multiple-choice evaluation Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Anyone who wants to gain extensive knowledge, potential experience and expert skills in SQL programming. Those who have an interest in production planning. Students from any academic backgrounds

Selling Skills for Professionals: Part 1 Prospecting   Course Description   Copyright Ross Maynard 2021   Course Description Welcome to Selling Skills for Professionals: Part 1 Prospecting. If you are an accountant, a lawyer, a consulting engineer, a surveyor, an actuary, a management consultant, an events organiser, an HR professional or any other form of professional businessperson, and you need to identify and develop new clients, then this course is for you This is part 1 of a two-part course on selling skills for professionals. In Part 1 I cover prospecting, that is identifying potential future clients and making the initial approach. In Part 2 of Selling Skills for Professionals I cover the sales process once you have a make contact with a potential client. Selling Skills for Professionals covers high involvement purchases where the commitment is a significant one for the purchaser. This covers relatively expensive business investments, but also purchase agreements which the purchaser feels will have a significant impact on their business – for example engaging an accountant or a lawyer, or a management consultant, and so on. With a high involvement purchase, the client typically will consider a range of alternatives; will review a variety of information sources; and will evaluate product and service attributes in detail. This means that there is a relatively high barrier to surmount to get the potential client’s attention. A solid approach to prospecting and a well-structured sales process can increase that conversion rate and enhance your success in securing clients who will remain with you for the long term. That is the purpose of this course.   I hope you enjoy the course.     Key Learning Points  On completion of the course, delegates will be able to: Describe the scope and purpose of sales prospecting for professional services Understand the five rules of selling professional services Develop a branding statement for themselves and their organisation Define the criteria for the clients they wish to target Appreciate the importance of client pain points and how to identify them Prepare materials for prospecting Create a cold calling script for prospecting Write a cold email or LinkedIn message to prospects including a strong subject line Understand the sorts of questions they can use to stimulate client engagement in a discussion Move prospects onto the next stage of the selling process     Curriculum Module 1: First Principles in Selling Professional Services Lesson 1: The Five Rules of Selling Professional Services Lesson 2: The Five Rules of Selling Professional Services Lesson 3: Branding   Module 2: Getting Ready to Prospect Lesson 4: Identifying Prospects Lesson 5: Client Pain Points and the Purpose of Prospecting Lesson 6: Preparing to Prospect   Module 3: Making the Approach Lesson 7: Seven Seconds to make an Impact Lesson 8: Crafting the Message: Cold Calling Lesson 9: Crafting the Message: Cold Email Lesson 10: Sample Scripts for Cold Email  Lesson 11: Trigger Questions Lesson 12: Getting Ready to Sell: The Next Stage  Lesson 13: Key Learning Points in Prospecting     Pre-Course Requirements There are no pre-course requirements     Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel