20894 Courses delivered Online

The Multi-discipline Estimator Course is designed for those looking to build depth in cost estimation across a range of industries. Covering everything from quantity surveying basics to pricing, cost management, contract procedures, and risk forecasting, the course blends technical knowledge with a methodical approach to estimating. It’s structured to guide learners through measurement techniques, procurement strategies, bill preparation, and report writing—all framed within modern industry expectations. Each module has been developed to offer clarity, structure, and a progression of knowledge, with a strong focus on precision, analytical thinking, and strategic planning. Whether you're sharpening existing expertise or broadening your estimating know-how, this course offers a detailed route through the key functions that underpin successful project costing and budget control. With no need for physical attendance, everything is designed for independent study with flexibility in mind. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Quantity Survey: An Introduction Module 02: Development of the Quantity Surveyor Module 03: Quantity Surveying Measurement Module 04: Cost Management Module 05: Pricing and Operational Estimation Module 06: Contract Management and Tendering Module 07: Procurement and Bill Preparation Module 08: Predicting Potential Risk and Management Module 09: Regulation and Control Module 10: Report Writing Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Multi-discipline Estimator training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements The Multi-discipline Estimator training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Multi-discipline Estimator training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Selling isn’t just about talking — it’s about knowing what to say, when to say it, and how to steer the conversation with confidence. The Sales Estimation Strategies Course is built to sharpen your approach, whether you're making cold calls, warming up leads, or closing deals. From crafting compelling openings to managing follow-ups that actually convert, this course takes a clear-eyed look at how to estimate sales opportunities with precision and purpose. Every module focuses on giving structure to your sales flow, so you’re not just guessing you’re guiding. Across ten focused modules, you’ll explore how to plan, pitch, persuade, and prioritise your prospects. With dedicated lessons on objection handling, goal-setting, and data management, you’ll gain a sharper sense of where a conversation is heading and how to steer it towards a close. Whether you're refining your strategy or building one from scratch, this course helps you approach sales estimation with logic, clarity and the confidence to back it up. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Understanding the Talk Module 02: Getting Prepared to Make the Call Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Sealing the Deal Module 07: Following Up Module 08: Setting Goals Module 09: Managing Your Data Module 10: Using a Prospect Board Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales Estimation Strategies training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Sales Estimation Strategies training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

This course is designed to introduce aspiring estimators to the essential functions of quantity surveying and administrative estimating. It guides learners through a structured progression, beginning with foundational concepts in measurement and cost management, and building towards areas such as contract handling, procurement, risk management, and regulatory frameworks. Whether your goal is to support construction professionals or specialise in estimating procedures, this course offers a detailed insight into what’s required of an efficient administrator working in this field. From bill preparation to tendering, each module is developed to enhance your understanding of the estimating process. You’ll explore how estimators contribute to cost control, interpret drawings, manage risks, and prepare reports that influence project decisions. With a strong focus on accuracy, cost prediction, and professional documentation, this course equips you with the theoretical background needed to approach administrative estimating with confidence and clarity. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Quantity Survey: An Introduction Module 02: Development of the Quantity Surveyor Module 03: Quantity Surveying Measurement Module 04: Cost Management Module 05: Pricing and Operational Estimation Module 06: Contract Management and Tendering Module 07: Procurement and Bill Preparation Module 08: Predicting Potential Risk and Management Module 09: Regulation and Control Module 10: Report Writing Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Administrator Trainee Estimator training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Administrator Trainee Estimator training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Selling isn’t just about charm—it’s a structured process, and the Regional Sales Executive Course is designed to guide you through it, step by step. Whether you're new to sales or looking to refresh your approach, this course offers insights into building rapport, making confident pitches, managing objections, and closing deals with finesse. You’ll explore each stage of the sales journey, from preparing your call and crafting creative openings to using data effectively and following up with purpose. By focusing on techniques that work across regions and industries, the course provides a clear route to becoming a sharper communicator and a more focused seller. With modules on setting achievable goals, managing leads, and using prospect boards to stay organised, you’ll gain a structured understanding of what makes a successful sales process. This isn’t about hype—it’s about strategies that help convert conversations into results. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module One: Understanding the Talk Module Two: Getting Prepared to Make the Call Module Three: Creative Openings Module Four: Making Your Pitch Module Five: Handling Objections Module Six: Sealing the Deal Module Seven: Following Up Module Eight: Setting Goals Module Nine: Managing Your Data Module Ten: Using a Prospect Board Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Regional Sales Executive training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Regional Sales Executive training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Understanding risks and how to effectively assess them is essential for any professional aiming to safeguard organisational interests and foster sound decision-making. This Risk Assessment Techniques Course provides a clear and methodical approach to identifying, analysing, and evaluating various types of risks across different environments. From financial uncertainties to technological challenges, the course offers a thorough exploration of risk concepts and the processes that help organisations navigate potential hazards with confidence. Designed to deepen your knowledge of risk management fundamentals, this course walks you through each stage—from initial risk evaluation to the implementation of enterprise-level strategies. You will explore the benefits of well-structured risk management and gain insights into managing specific categories, including workplace, financial, and technology risks. Whether you’re involved in business, finance, or technology sectors, this course equips you with the expertise to contribute effectively to risk assessment initiatives within your organisation. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 1: Risk and Types of Risk Module 2: The Risk Evaluation Process Module 3: Risk Analysis & Assessment Module 4: Risk Assessment at Workplace Module 5: Introduction to Risk Management Module 6: Risk Management Process Module 7: Benefits of Risk Management Module 8: Enterprise Risk Management Module 9: Managing Financial Risks Module 10: Managing Technology Risks Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Risk Assessment Techniques training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Risk Assessment Techniques training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Food & Beverage Safety Manager Course is designed to elevate your understanding of the essential elements that govern food and beverage service management. From an introduction to the core principles of food and beverage service to the intricacies of menu setting, this course provides a structured exploration of operational excellence. Learn how effective management of sales, customers, and staff plays a pivotal role in delivering outstanding service and maintaining high safety standards. This course also delves into event management strategies and highlights the key responsibilities expected of a manager in this demanding sector. Perfect for professionals aiming to broaden their knowledge in food and beverage management, the course offers insight into balancing operational demands with customer satisfaction, all while maintaining the highest levels of safety. Delivered fully online, it suits those who prefer flexible learning without the need for physical attendance, making it a smart choice for anyone looking to sharpen their management capabilities in this vibrant industry. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Food and Beverage Service Module 02: Operations in Food and Beverage Management Module 03: Menu Setting in Food and Beverage Service Module 04: Sales, Customers and Staff Module 05: Event Management Module 06: Responsibilities of a Manager Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Food & Beverage Safety Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Food & Beverage Safety Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Level 4 Teaching Assistant Course is designed to elevate your understanding and expertise in supporting educational settings effectively. This online course explores essential topics, from the role and responsibilities of a teaching assistant to navigating school policies and working closely with curriculum, assessment, and monitoring frameworks. With a strong focus on creating an optimal learning environment, you will gain insight into how to support literacy, numeracy, and ICT development tailored to students’ diverse needs, including those requiring special educational support. Throughout the course, you will deepen your knowledge of child development, behaviour management, and the importance of fostering positive relationships within the classroom. Communication skills form a vital part of the curriculum, ensuring experienced teaching assistants can confidently engage with pupils. The final module highlights career opportunities for teaching assistants across the UK, equipping you with the knowledge to progress your career in education. This course is ideal for those seeking to enhance their professional profile without attending in-person sessions, blending flexibility with a thorough grasp of essential educational support skills. ___________________________________________________________________ This Level 4 Teaching Assistant course is designed for the aspirant teaching assistant or anyone interested in pursuing a career as a teaching assistant. It covers a complete teaching assistant guide, especially for the UK scenario, to lead you to your goal. We prepared this Quality Licence Scheme - QLS endorsed Level 4 Teaching Assistant training for you so that you can learn from scratch to achieve a certificate to show your proficiency in this field. Enrol today in our Level 4 online course to learn all the required knowledge and skills to pursue a rewarding career in the related industry. ___________________________________________________________________ Key Benefits This Level 4 course comes with a variety of offers for you, including: Accredited by CPD FREE QLS Endorse Level 4 Diploma Certificate Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance The Level 4 Teaching Assistant course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Teaching Assistant. Anyone passionate about learning can take this Level 4 Teaching Assistant4 course and develop skills and a portfolio to have a competitive edge in the job market. ___________________________________________________________________ Course Curriculum of Level 4 Teaching Assistant Upon completing our Level 4 Teaching Assistant course, you will get a widely respected accreditation and a deeper knowledge of the topic. Level 4 Teaching Assistant Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and its Policies Module 04: Discussion on Curriculum, Assessment and Monitoring Module 05: Providing the Best Learning Environment Module 06: Learn to Implement ICT, Literacy and Numeracy Development Process as a TA Module 07: Child Development and the SEN Support Module 08: Understanding Behaviour & Relationships as a TA Module 09: Experienced TAs Maintain Strong Communications with The Students Module 10: Career Prospects for TA in the UK ___________________________________________________________________ Course Assessment At the end of the Level 4 Teaching Assistant course, you will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your Level 4 Teaching Assistant course, you will immediately be sent a CPD-accredited digital certificate. Besides, after completing the course, you can claim your Quality Licence Scheme - QLS endorsed certificate on the title: Diploma in Teaching Assistant at QLS Level 4 for £89 only. CPD 370 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Anyone with a knack for learning new skills can take this course. Progression of this Level 4 Teaching Assistant course: cpd level 2 teaching assistant CACHE Level 3 Teaching Assistant & SEN Certificate LEVEL 3 Award in Supporting Teaching & Learning in Schools (RQF) Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our SEN TA training. Certificates CPD Accredited Certificate (HARDCOPY) Hard copy certificate - Included CPD Accredited Certificate (PDF) Digital certificate - Included QLS Endorsed Certificate (HARDCOPY) Hard copy certificate - Included

Course Description: Everybody love to travel. Travel & tourism industry is not just one of the largest economic sectors but it also enriches the life experience to communities and travelers. This Travel and Tourism certification course from Online Courses Learning is ideal for anyone who is looking to work in the travel industry especially in the United Kingdom. This course is filled with information that will put you on the right path to begin a career in this field. Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business. Introduction This Travel and Tourism Certification Level 2 is an online course; all of the information is available to you whenever and wherever your require it. You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams. To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature. Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules. When completing the course, you must pass a multiple choice test, and you will then be awarded your certification. We can post this to you for an additional cost, or you can download and print it at home. What You Will Learn The Travel and Tourism course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career. The course covers the following: An introduction to travel and tourism Customer services in the travel and tourism industry Developing your career in the travel and tourism industry The different sectors of the travel and tourism industry Understanding why people need the travel and tourism industry Promoting travel and tourism services Planning and development in the tourism industry Ecotourism, short haul and long haul destinations Domestic tourism in the UK How to deal with issues within the travel and tourism industry Benefits of the Travel and Tourism Certification course When you work towards earning your travel and tourism certification online, you will find a number of benefits. These include the following: You can study from anywhere there is an internet connection, and you can study at a time that is convenient for you. You can also study at a pace that is comfortable for you. There is no time limit, so if it takes you days or months, you can still complete the course. You can study from any device including a tablet, PC or mobile phone. There are easily manageable modules, which help to make studying an enjoyable experience. Online support is available to help you stay on track. Access to a comprehensive syllabus, which helps you to stay on the fast track while learning how to become a travel and tourism expert. Improving your prospects when applying for work in the field. When completing the course, you receive a certification that is respected in the industry. A pricing structure that is affordable. Course Modules: Module 1: Introduction to the Concept of Travel and Tourism Module 2 : Customer Service within the Tourism Industry Module 3 : Career Development within the Industry Module 4 : Sectors in the Industry Module 5 : The Fundamentals of Tourism Management Module 6 : Understanding the Reasons for Travel and Tourism Module 7 : Travel and Tourism Promotion Module 8 : Social Media and Tourism Module 9 : Understanding Tourism Policy and Strategy Module 10 : Tourism Planning and Development Module 11 : The Emergence of Ecotourism Module 12 : Long and Short Haul Destinations Module 13 : Domestic Tourism & the UK Market Module 14 : Current Trends in the Travel Industry Module 15: Travel and Tourism Issues to Contend With  In the below video, you will see the fundamentals of travel industry

Boost Your Career By Enrolling On This Course To Get Through Challenging Moments! Hurry Up!! Get Free 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 1: Diploma in Epidemiology at QLS Level 4 10 Additional CPDQS Accredited Premium Courses - Course 1: Epidemic and Pandemic Disease Awareness Course 2: Public Health Course 3: Legionella Management Course 4: Infection Control Course Course 5: Paramedicine Study Course 6: Nutrition: Boosting Immunity System Course 7:Herbal Remedies for Cold and Flu Course 8: Health and Fitness: Diet and Workout Course 9: Clinical Observations Skills Course 10: First Aid Trainer Course Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your own speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a Free Student ID card, which is included in the bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also the answers to all of your questions. The course materials are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have an engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this bundle and take a step toward a brighter future! *** Course Curriculum: *** The Bundle has the following curriculum: Course 1: Diploma in Epidemiology at QLS Level 4 Module 1: Understanding Epidemiology Module 2: Principles of Epidemiology Module 3: Study Design Module 4: Disease Occurrence Module 5: Variation in Disease by Time, Place, and Person Module 6: Epidemics and Outbreaks Module 7: Measures of Risk and Disease Prevention Module 8: Measures of Disease Frequency Module 9: Role of Epidemiology in Public Health Module 10: The Epidemiological Concept of Population What is the Epidemiology Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Bundle Right for You? The Epidemiology package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the Epidemiology package and expand your professional skillset! Requirements The Epidemiology Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this bundle without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path The Epidemiology bundle course aims to help you get the job or even the long-awaited promotion of your dreams. With the support and guidance of our Epidemiology package, you will learn the skills and knowledge that are important to your career. Certificates Diploma in Epidemiology at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the Epidemiology Bundle, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPD 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Certificate Accredited by CPD Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD.

The CRM – Customer Relationship Management – CPD Accredited 3 Courses Bundle is designed to help learners develop a solid understanding of how to build, maintain, and enhance customer relationships in today’s competitive marketplace. Covering everything from CRM fundamentals and strategy to data analysis, database management, and effective communication, this bundle offers a structured pathway to improving customer loyalty and satisfaction. With a focus on clear methods for handling complaints and deepening relationships, it blends theory with actionable approaches that can be applied across various industries. In addition to mastering CRM principles, learners will explore the vital role of communication in strengthening customer engagement, alongside techniques for delivering exceptional service tailored to different customer needs – including in patient-facing environments. The content is organised to give a clear, progressive learning journey, helping participants gain a thorough understanding of modern CRM systems, customer-focused strategies, and future trends. Whether aiming to enhance business performance or improve customer care, this course bundle equips learners with the knowledge to foster long-term, rewarding connections. These comprehensive courses are available in this CRM - Customer Relationship Management - CPD Accredited 3 Courses Bundle Course 01: CRM - Customer Relationship Management Course 02: Communication Skills Training Course 03: Patient Customer Service ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: CRM - Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each CRM - Customer Relationship Management - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The CRM - Customer Relationship Management - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our CRM - Customer Relationship Management - CPD Accredited 3 Courses Bundle training.