Get ready for an exceptional online learning experience with the Travel & Toursim, Leisure Management, Hospitality & Customer Service bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Travel & Toursim, Leisure Management, Hospitality & Customer Service is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Travel & Toursim package has something for everyone. As part of the Travel & Toursim, Leisure Management, Hospitality & Customer Service package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Travel & Toursim bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Travel and Tourism Management Diploma Travel Administrator Travel Blogger Leisure Management Hospitality - Concierge Catering - Catering Management Hospitality & Restaurant Management Communicate and Work With People From Other Culture PR : Public Relation Diploma in Customer Relationship Management (CRM) Social Media Influencer Sales: Psychology of Customers Facilities Management Diploma Effective Communication with Better Email Master Yourself in Talking with Strangers Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Travel & Toursim Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Travel & Toursim. Build a strong knowledge base in your chosen course via the Travel & Toursim. Benefit from the flexibility and convenience of online learning. With the Travel & Toursim package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Travel & Toursim, Leisure Management, Hospitality & Customer Service , a rich anthology of 15 diverse courses. Each course in the Travel & Toursim bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisTravel & Toursim, Leisure Management, Hospitality & Customer Service bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Travel & Toursim, Leisure Management, Hospitality & Customer Service bundle offers you the flexibility and convenience to learn at your own pace. Make the Travel & Toursim package your trusted companion in your lifelong learning journey. CPD 205 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Travel & Toursim, Leisure Management, Hospitality & Customer Service bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Travel & Toursim, Leisure Management, Hospitality & Customer Service bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Travel & Toursimbundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
Overview This comprehensive course on Administrative Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Administrative Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Administrative Management. It is available to all students, of all academic backgrounds. Requirements Our Administrative Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 18 lectures • 08:09:00 total length •Module 01: Introduction to Office Administration: 00:16:00 •Module 02: Skills of an Effective Administrator: 00:17:00 •Module 03: Business Etiquette: 00:21:00 •Module 04: Business Telephone Skills: 00:21:00 •Module 05: Representing Your Boss and Company: 00:36:00 •Module 06: Mail Services and Shipping: 00:27:00 •Module 07: Travel Arrangements: 00:26:00 •Module 08: Organising Meeting and Conferences: 00:27:00 •Module 09: Time Management: 00:37:00 •Module 10: Record Keeping and Filing Systems: 00:30:00 •Module 11: Business Writing Skills: 00:42:00 •Module 12: Organisational Skills: 00:27:00 •Module 13: Communication Skills: 00:27:00 •Module 14: Customer Service: 00:18:00 •Module 15: Effective Planning and Scheduling: 00:48:00 •Module 16: Invoicing/Petty Cash: 00:29:00 •Mock Exam - Administrative Management: 00:20:00 •Final Exam - Administrative Management: 00:20:00
ITIL® 4 Strategist: Direct, Plan and Improve: Virtual In-House Training The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS
Are you seeking to make a real impact at work by gaining new leadership skills and enhancing your personal development? Our accredited Leadership Foundation Programme provides you with in-depth understanding of how to enhance business performance and employee wellbeing, and how you as an effective change leader can coach, inspire, engage and empower your people. And you gain an internationally recognised ILM Level 5 Award in Leadership and Management.
Overview This comprehensive course on Diary Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Diary Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Diary Management. It is available to all students, of all academic backgrounds. Requirements Our Diary Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 8 lectures • 02:45:00 total length •Introduction to Diary Management: 00:35:00 •Taking and Organising Notes: 00:25:00 •Scheduling and Time Optimisation: 00:15:00 •Keeping Track of Tasks: 00:20:00 •Note-Taking Programs: 00:30:00 •Diary Management Programs: 00:20:00 •Diary Management Tricks and Optimisation: 00:20:00 •Assignment - Diary Management: 00:00:00
Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Construction Industry Scheme & Safety Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The Construction Industry Scheme & Safety Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Construction Industry Scheme & Safety Management bundle will help you build a solid foundation to become a proficient worker in the sector. This Construction Industry Scheme & Safety Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 : Quantity Surveyor Training Course 02 : Building Surveyor Course 03 : Land Surveying Course 04 : Construction Site Planning and Managment Course 05 : Construction Cost Estimation Diploma Course 06 : Construction Safety Diploma Course 07 : Time Management Training Course 08 : Ladder Safety Training Course 09 : Lone Worker Safety Diploma Course 10 : Working at Height Course 11 : RIDDOR Training Course 12 : LOLER Training Level 2 Course 13 : Construction Industry Scheme (CIS) Course 14 : Property Management Training Course 15 : Property Development Diploma Course 16 : Property Law Course 17 : Property Business Training - Level 5 Course 18 : Residential Property Sales Course 19 : Public Housing Management Course 20 : WELL Building Standard Course 21 : Building Design And Construction With LEED V4.1 Course 22 : AutoCAD VBA Programming for Beginners Course 23 : AutoCAD Programming using C# with Windows Forms Course 24 : Cost Control and Management Training Course 25: Positive Workplace Environment Course 26: Effective Communication Skills for Technical People Course 27: Leadership Styles Course 28: Workplace First Aid Level 3 Course 29: Workplace Management Training Course 30: COSHH Training for Assessors 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 : Career Development Plan Fundamentals Course 02 : CV Writing and Job Searching Course 03 : Interview Skills: Ace the Interview Course 04 : Video Job Interview for Job Seekers Course 05 : Create a Professional LinkedIn Profile Course 06 : Business English Perfection Course Course 07 : Networking Skills for Personal Success Course 08 : Boost Your Confidence and Self-Esteem Course 09 : Public Speaking Training Course 10 : Learn to Fight Procrastination Learning Outcome This tailor-made Construction Industry Scheme & Safety Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Construction Industry Scheme & Safety Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Construction Industry Scheme & Safety Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Construction Industry Scheme & Safety Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.
Material Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Material Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 02 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Material Management Introduction to Material Management 00:16:00 Module 02: Purchasing and Supply Chain Management Purchasing and Supply Chain Management 00:17:00 Module 03: Inventory Management, Planning and Control Inventory Management, Planning and Control 00:19:00 Module 04: Stores Management and Control Stores Management and Control 00:26:00 Module 05: Forecasting Forecasting 00:15:00 Module 06: Material Requirements Planning Material Requirements Planning 00:24:00 Module 07: Materials Handling Materials Handling 00:16:00
Course Overview From planning to execution, every business needs proper management. Take your first step in the business world with commercial management skills. Learn the necessary commercial management skills from this Commercial Management Masterclass course and give your planning and management skills a huge boost. In this Commercial Management Masterclass course, you will learn the basic principles and fundamentals of commercial management. You will understand how to maintain commercial relationships and improve your negotiation skill. This course will teach you budget management, cash flow management and risk management strategies with understandable and bite-sized lessons. From this comprehensive Commercial Management Masterclass course, you will be able to understand what is important for your business and how you can plan a successful business plan from scratch. This course will help you acquire the skills you need for business analysis and commercial management. Learning Outcomes Learn about the basic principles of commercial management Understand how you can make a commercial relationship with your partners and clients Understand the importance of partnership agreements Understand the steps of cash flow management Familiarize with different negotiation skills Know about different commercial risk and risk management techniques Gain in-depth knowledge about commercial project management Get to know about the customer life cycle Be able to manage customer lifecycle effectively Understand the roles of shareholders in commercial management Learn about the laws and legislation of commercial management Who is this course for? The Commercial management masterclass course is ideal for aspiring professionals who want to establish their careers in commercial management. This course will teach you negotiation planning and management skills from scratch. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Commercial Management Masterclass course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Commercial Managers Managing Directors Executive Officers Business Owners Entrepreneurs Project Planners Business Analysts Idea Generators Module 01: Introduction to Commercial Management Introduction to Commercial Management 00:26:00 Module 02: Commercial Relationship Part-1 Commercial Relationship Part-1 00:18:00 Module 03: Commercial Relationship Part-2 Commercial Relationship Part-2 00:22:00 Module 04: Partnership and Agreements Partnership and Agreements 00:27:00 Module 05: Budget Management Budget Management 00:35:00 Module 06: Cash Flow Management Part- 1 Cash Flow Management Part- 1 00:22:00 Module 07: Cash Flow Management Part- 2 Cash Flow Management Part- 2 00:25:00 Module 08: Negotiation Negotiation 00:24:00 Module 09: Commercial Risk Management Commercial Risk Management 00:29:00 Module 10: Commercial Project Management Commercial Project Management 00:29:00 Module 11: Customer Relationship Management (CRM) Part-1 Customer Relationship Management (CRM) Part-1 00:32:00 Module 12: Customer Relationship Management (CRM) Part-2 Customer Relationship Management (CRM) Part-2 00:34:00 Module 13: Managing Customer Lifecycle Managing Customer Lifecycle 00:26:00 Module 14: Roles of Shareholders in Commercial Management Roles of Shareholders in Commercial Management 00:32:00 Module 15: Loans and Debts Management Loans and Debts Management 00:26:00 Module 16: Commercial Legislations Commercial Legislations 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Elevate Your Business Acumen: Business Performance Management Course Embark on a transformative journey into the world of Business Performance Management with our comprehensive course. Unravel the intricate concepts that drive successful management practices, as each module takes you on a captivating exploration of performance metrics, balanced scorecards, and the Lean Philosophy. Through engaging exercises and real-world projects, you'll not only grasp theoretical concepts but also apply them to Nightingale Care scenarios, bridging the gap between theory and practice. Dive into the intricacies of measuring, managing, and improving business performance, equipping yourself with the tools to propel your career and enhance organizational success. This course isn't just about learning; it's about mastering the art of steering businesses toward unprecedented heights. Learning Outcomes Understand the foundational concepts in Business Performance Management. Implement Management by Objectives (MBO) and the Performance Pyramid for strategic success. Navigate the intricacies of the Balanced Scorecard and the Lean Philosophy. Analyze and interpret operational metrics to drive informed decision-making. Enhance your ability to measure, manage, and improve business performance through real-world projects. Why choose this Business Performance Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Business Performance Management course for? Aspiring managers seeking a deep understanding of business performance dynamics. Professionals aiming to enhance their strategic decision-making skills. Entrepreneurs keen on optimizing their business performance. Students pursuing business management or related disciplines. Anyone eager to bridge the gap between theoretical business concepts and practical application. Career path Business Analyst: £30,000 - £40,000 Performance Management Consultant: £40,000 - £60,000 Strategic Planning Manager: £50,000 - £70,000 Operations Director: £60,000 - £80,000 Chief Operating Officer (COO): £80,000 - £120,000 Business Performance Director: £90,000 and above Prerequisites This Business Performance Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business Performance Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Business Performance Management Module 01: Welcome 00:02:00 Module 02: Part 1 Introduction and Agenda 00:03:00 Module 03: Concepts in Business Performance Management 00:05:00 Module 04: The Purpose of Management 00:08:00 Module 05: Exercise: Mission and Objectives 00:04:00 Module 06: Part 1 Project 00:01:00 Module 07: Part 2 Introduction and Agenda 00:02:00 Module 08: Management by Objectives 00:05:00 Module 09: The Performance Pyramid 00:03:00 Module 10: The Balanced Scorecard 00:05:00 Module 11: The Lean Philosophy 00:09:00 Module 12: Benefits Realisation 00:06:00 Module 13: Part 2 Project 00:01:00 Module 14: Test your Knowledge 1 00:08:00 Module 15: Part 3 Measuring Managing and Improving Business Performance 00:07:00 Module 16: Exercise: Performance Measures 00:05:00 Module 17: Analysing Performance Data 00:05:00 Module 18: Operational Metrics 00:03:00 Module 19: Reporting Performance Data 00:03:00 Module 20: Improving Business Performance 00:10:00 Module 21: Exercise: More Performance Measures 00:04:00 Module 22: Key Learning Points 00:03:00 Module 23: Part 3 Project 00:02:00 Module 24: Test your Knowledge 2 00:09:00 Module 25: Part 4 Nightingale Care 1 00:02:00 Module 26: Part 4 Nightingale Care Suggested Answer 1 00:03:00 Module 27: Part 4 Nightingale Care 2 00:01:00 Module 28: Part 4 Nightingale Care Suggested Answer 2 00:03:00 Module 29: Part 4 Nightingale Care 3 00:01:00 Module 30: Part 4 Nightingale Care Suggested Answer 3 00:02:00 Module 31: Part 4 Nightingale Care 4 00:01:00 Module 32: Part 4 Nightingale Care Suggested Answer 4 00:03:00 Assignment Assignment - Business Performance Management 00:00:00