Agility has become a prized business attribute. Although Agile methods were once most associated with software development, they are now applied in a host of different areas. Agile continues to find new applications because it is primarily an attitude. This programme delivers a solid grounding in both the Agile mindset and Agile methods. It covers three methods, illustrates the benefits of each and shows how they can be integrated. It includes practical techniques as well as background knowledge. By the end of the session, participants will be able to: Apply Agile concepts to self-manage their work Understand the roles people take on in Agile teams Use a variety of techniques to help deliver customer satisfaction Focus on delivering against priorities Employ a range of estimating techniques 1 Introduction Overview of the programme Review of participants' needs and objectives 2 The basics of Agile What makes Agile different Agile Manifesto and Principles Using feedback to deliver what is needed 3 Agile teams Multi-disciplinary teams Team size and empowerment Agile values 4 Agile at the team level - Scrum Scrum roles Scrum 'events' Scrum 'artifacts' 5 Agile for teams juggling multiple demands - Kanban Taking control of the work Improving throughput Dealing with bottlenecks 6 Agile in projects - AgilePM The phases of an Agile project Managing change requests Delivering on time 7 Estimating T-shirt / Pebble sizing Yesterday's weather Planning poker 8 Pick 'n' mix - some useful techniques The daily stand-up User stories Retrospectives Work-in-process limits Burndown charts Minimum viable product A / B testing 9 Review and action planning Identify actions to be implemented individually Conclusion
To provide the knowledge and skills required to perform an internal audit of part of a Environmental management system based on ISO 14001 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.
In today's competitive business environment, organisations need to focus on quality management to ensure customer satisfaction, continuous improvement, and sustainable growth. The ISO 9001:2015 Fundamentals and Implementation Course is designed to provide a comprehensive understanding of the ISO 9001:2015 standard and its implementation process. This course covers eight modules, including an introduction to ISO 9001:2015, context of the organisation, leadership, planning, support, operation, performance evaluation, and improvement. Learning Outcome: Understand the principles and requirements of the ISO 9001:2015 standard Develop a quality management system that meets the ISO 9001:2015 requirements Conduct internal audits and management reviews to ensure compliance and continual improvement Implement corrective actions and preventive actions to address non-conformities Evaluate the effectiveness of the quality management system through monitoring and measuring performance Enhance their knowledge and skills in quality management and its application in different industries. The ISO 9001:2015 Fundamentals and Implementation Course is designed to provide a comprehensive understanding of the ISO 9001:2015 standard and its implementation process. The course consists of eight modules, each covering a specific aspect of the standard. Module 01: Introduction to ISO 9001:2015 - This module provides an overview of the ISO 9001:2015 standard, its history, and its structure. Module 02: Clause 4 - Context of the Organization - This module covers the requirements related to understanding the organisation and its context, identifying the interested parties, and defining the scope of the quality management system. Module 03: Clause 5 - Leadership - This module focuses on the leadership requirements of the standard, including the role of top management, the quality policy, and the organisational culture. Module 04: Clause 6 - Planning - This module covers the planning requirements of the standard, including risk management, quality objectives, and quality planning. Module 05: Clause 7 - Support - This module focuses on the support requirements of the standard, including the resources, competence, communication, and documented information. Module 06: Clause 8 - Operation - This module covers the operational requirements of the standard, including product/service realisation, control of external providers, and release of products and services. Module 07: Clause 9 - Performance Evaluation - This module focuses on the requirements related to monitoring, measurement, analysis, and evaluation of the quality management system and its performance. Module 08: Clause 10 - Improvement - This module covers the requirements related to nonconformities, corrective actions, preventive actions, and continual improvement. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Quality managers and supervisors Quality auditors and consultants Anyone responsible for developing or maintaining a quality management system Professionals interested in enhancing their knowledge and skills in quality management. Career path Quality Manager - £30,000 - £60,000 per annum Quality Auditor - £25,000 - £40,000 per annum Quality Consultant - £30,000 - £60,000 per annum Operations Manager - £30,000 - £60,000 per annum.
Explore the world of product testing and quality assurance with our comprehensive course. Gain expertise in testing methods, tools, and compliance standards. Learn to interpret results, prevent failures, and communicate effectively. Elevate your skills for continuous improvement in product development. Join now for a hands-on learning experience in ensuring high-quality, reliable products.
Are you looking to enhance your Enhancing Customer Experiences skills? If yes, then you have come to the right place. Our comprehensive course on Enhancing Customer Experiences will assist you in producing the best possible outcome by mastering the Enhancing Customer Experiences skills. The Enhancing Customer Experiences is for those who want to be successful. In the Enhancing Customer Experiences, you will learn the essential knowledge needed to become well versed in Enhancing Customer Experiences. Our Enhancing Customer Experiences starts with the basics of Enhancing Customer Experiences and gradually progresses towards advanced topics. Therefore, each lesson of this Enhancing Customer Experiences is intuitive and easy to understand. Why would you choose the Enhancing Customer Experiences from Compliance Central: Lifetime access to Enhancing Customer Experiences materials Full tutor support is available from Monday to Friday with the Enhancing Customer Experiences Learn Enhancing Customer Experiences skills at your own pace from the comfort of your home Gain a complete understanding of Enhancing Customer Experiences Accessible, informative Enhancing Customer Experiences learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Enhancing Customer Experiences bundle Study Enhancing Customer Experiences in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Enhancing Customer Experiences Improve your chance of gaining in demand skills and better earning potential by completing the Enhancing Customer Experiences Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. Enhancing Customer Experiences Curriculum Summary: Importance of Enhancing Customer Experiences Service Assistant Providing 'Concierge' Level Of Service The 5 Tenets Of Total Quality Management How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Enhancing Customer Experiences! More Money - Through Customer Retention Dealing With Difficult Customers CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Enhancing Customer Experiences helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Enhancing Customer Experiences. It is also great for professionals who are already working in Enhancing Customer Experiences and want to get promoted at work. Requirements To enrol in this Enhancing Customer Experiences, all you need is a basic understanding of the English Language and an internet connection. Career path The Enhancing Customer Experiences will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Enhancing Customer Experiences. Certificates CPD Accredited Certificate of Completion Free Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Certificate of Completion Free Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
10 QLS Endorsed Courses for Operations Manager | 10 QLS Endorsed Hard Copy Certificates | Life Time Access | Tutor Support
Join our Quality Assurance course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Quality Assurance course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Quality Assurance course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Quality Assurance. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Quality Assurance course, you can order your CPD-accredited Digital/PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Quality Assurance is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Quality Assurance course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Quality Assurance Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Defining Quality Defining Quality 00:20:00 Module 02: Role Of Monitoring And Controlling Quality Role Of Monitoring And Conrolling Quality 00:19:00 Module 03: Methods Of Controlling Quality Methods Of Controlling Quality 00:14:00 Module 04: Total Quality Management (TQM) Total Quality Management (TQM) 00:16:00 Module 05: Key Performance Indicators Key Performance Indicators 00:15:00 Module 06: Customer Satisfaction Customer Satisfaction 00:15:00 Module 07: Reviewing Quality Reviewing Quality 00:16:00
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Limited Time Offer is Active! Offer Ends Soon, Hurry Up!! Welcome to the Cleaning Assistant course! This course will teach you the skills and techniques needed to become a proficient cleaning assistant. Throughout the Cleaning Assistant course, you will learn about a variety of cleaning topics, including: Basic cleaning techniques, such as dusting, vacuuming, and mopping Proper use and maintenance of cleaning equipment, including vacuum cleaners, mops, and buckets Techniques for cleaning specific surfaces and materials, such as carpet, wood, and glass Health and safety considerations for cleaning, including the use of personal protective equipment (PPE) and the handling of hazardous chemicals Tips for organising and prioritising your cleaning tasks Techniques for effectively communicating with clients and colleagues In addition to learning about these topics through lectures and demonstrations, you will also have the opportunity to practice your cleaning skills through hands-on exercises and real-world simulations. By the end of this Cleaning Assistant course, you should have the knowledge and confidence to take on any cleaning challenge that comes your way. Why Prefer this Cleaning Assistant Course? Opportunity to earn a certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. ****Course Curriculum of Cleaning Assistant Training**** Module 01: An Introduction to the Cleaning Job Module 02: The Diversity of Cleaning Jobs Module 03: Cleaning Equipment, Products, and Clothing Module 04: House Cleaning Module 05: Food Kitchen and Commercial Kitchen Cleaning Module 06: Office Cleaning Module 07: Bathroom Cleaning Module 08: Cleaning and Organising a Kid's Room Module 09: Cleaning Walls Module 10: Cleaning External Surfaces and Areas Module 11: Dealing with Non-Routine Waste Module 12: Customer Satisfaction Module 13: Organisational Skills Module 14: Communication Skills CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is designed for anyone interested in starting a career in cleaning and for individuals who want to improve their cleaning skills for personal use. This could include people looking to work as professional cleaning assistants in various settings, such as residential homes, commercial offices, or public facilities. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Cleaner Cleaning Assistant Office Cleaner Home Cleaning Service Worker Bathroom Cleaner Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Are you looking to enhance your Cleaning skills? If yes, then you have come to the right place. Our comprehensive course on Cleaning will assist you in producing the best possible outcome by mastering the skills. The Cleaning course is for those who want to be successful. In the Cleaning course, you will learn the essential knowledge needed to become well versed in Cleaning. Why would you choose the Cleaning course from Compliance Central: Lifetime access to Cleaning Course materials Full tutor support on weekdays for the Cleaning Course Learn Cleaning skills at your pace, from home Gain a complete understanding of the Cleaning Course Expert-designed, informative Cleaning Course modules 24/7 help via email and live chat for the Cleaning Course Study the Cleaning Course anytime, on any device Our Cleaning course starts with the basics of Cleaning and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand. Curriculum Breakdown of the Cleaning Course Module 01: House Cleaning Module 02: Food Kitchen and Commercial Kitchen Cleaning Module 03: Bathrooms and Toilets Module 04: Office Cleaning Module 05: Cleaning External Surfaces and Areas Curriculum Breakdown of the Cleaning Business Course: Module 01: Starting a Cleaning Business and Planning for it Module 02: Running the Business with Quality Service Module 03: Customer Satisfaction Module 04: Management of Staff Module 05: Marketing, Advertising and Sales Module 06: Expansion Management Module 07: Business Insurance, Tax and Additional Equipment Curriculum Breakdown of the Oven Cleaning Training Module 01: Introduction to Oven Module 02: Introduction to Industrial Oven/ Furnace Module 03: The Importance of Oven Cleaning Module 04: Kitchen Oven Cleaning Process Module 05: Commercial Oven Cleaning Process Module 06: Green Oven Cleaning Module 07: Starting Your Own Oven Cleaning Service Module 08: Safety, Compliance and Requirements CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Cleaning course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Cleaning. It is also great for professionals who are already working in Cleaning and want to get promoted at work. Requirements To enrol in this Cleaning course, all you need is a basic understanding of the English Language and an internet connection. Career path Our course will prepare you for a range of careers, including: Cleaning Supervisor: £19K to £25K per year Housekeeping Manager: £20K to £30K per year Facilities Manager: £30K to £45K per year Hygiene Technician: £18K to £25K per year Cleaning Operative: £17K to £21K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Level X QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited