Booking options
£12
£12
On-Demand course
1 hour
All levels
The Hospitality & Restaurant Management (HRM) course is designed for individuals seeking a solid understanding of the key principles that shape the hospitality and restaurant industry. Whether you are looking to manage a restaurant or handle the operations of a hospitality business, this course equips you with the knowledge to make informed decisions and develop strategies that drive business success. We cover essential topics such as customer service excellence, operational management, and financial strategies within the hospitality sector.
Throughout this course, you will learn how to tackle the challenges faced by managers in a fast-paced, customer-focused environment. The course content has been carefully crafted to help you gain a clear understanding of both the theoretical and practical aspects of hospitality and restaurant management, without the need for any physical attendance. Gain insights on how to lead teams, manage finances, optimise resources, and build a thriving environment for your staff and customers. This course is ideal for anyone looking to elevate their career in the hospitality sector, as well as business owners keen to streamline their operations.
Key Features:
CPD Accredited Hospitality & Restaurant Management Course.
Instant e-certificate and hard copy dispatch by next working day
Fully online, interactive Hospitality & Restaurant Management course with audio voiceover
Developed by qualified professionals in the field
Self-paced learning and laptop, tablet, smartphone-friendly
24/7 Learning Assistance
Discounts on bulk purchases
Course Curriculum of this Hospitality & Restaurant Management (HRM) Course:
Module 01: An Overview of Hotel Industry
Module 02: The Process of Development and Training in Hospitality Industry
Module 03: Management of Front Office Operations
Module 04: Management of Housekeeping, Engineering and Security Operations
Module 05: Management of Service Quality in Hospitality Industry
Module 06: Customer Satisfaction
Module 07: An Overview of the Restaurant Industry
Module 08: Restaurant Layout Management and Legal Requirements
Module 09: Menu Planning
Module 10: Drinks Management
Module 11: Purchasing, Receiving, Inventory, and Storage
Module 12: Finding, Recruiting, and Training Employees
Module 13: Running a Safe and Clean Restaurant
Module 14: Customer Relations and Marketing Policy
Learning Outcomes:
Analyze the hotel & Restaurant Management industry, understanding its structure and dynamics.
Demonstrate proficiency in front office operations and customer service.
Execute effective housekeeping, engineering, and security management strategies.
Implement quality management practices to enhance service standards.
Develop expertise in restaurant layout, menu planning, and customer relations.
Master the skills of purchasing, inventory, and employee recruitment in restaurants.
Accreditation
All of our courses are fully accredited, including this Hospitality & Restaurant Management (HRM) Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective inRestaurant Management.
Certification
Once you've successfully completed your Hospitality & Restaurant Management (HRM) Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Hospitality & Restaurant Management (HRM) Course certification has no expiry dates, although we do recommend that you renew them every 12 months.
Assessment
At the end of the Hospitality & Restaurant Management (HRM) courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.
10 CPD hours / points Accredited by CPD Quality Standards
This Hospitality & Restaurant Management (HRM) Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Hospitality & Restaurant Management (HRM) course is ideal for:
Individuals aspiring to excel in hotel and restaurant management roles.
Professionals seeking in-depth knowledge of hospitality and restaurant operations.
Entrepreneurs planning to establish or manage their own restaurants.
Career changers aiming to enter the dynamic hospitality and restaurant industry.
Learners do not require any prior qualifications to enrol on this Hospitality & Restaurant Management (HRM) Course. You just need to have an interest in Hospitality & Restaurant Management .
After completing this Hospitality & Restaurant Management (HRM) Course you will have a variety of careers to choose from. The following job sectors of Hospitality & Restaurant Management (HRM) Course are
Hotel Manager - £30K to 60K/year
Restaurant Manager - £25K to 45K/year
Front Office Manager - £25K to 40K/year
Housekeeping Manager - £23K to 35K/year
Food and Beverage Manager - £28K to 50K/year
Digital certificate
Digital certificate - Included
Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.
Hard copy certificate
Hard copy certificate - Included
Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
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