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2129 Courses delivered Online

Leadership & Management Training

By Compliance Central

Are you looking to enhance your Leadership & Management skills? If yes, then you have come to the right place. Our comprehensive course on Leadership & Management will assist you in producing the best possible outcome by mastering the Leadership & Management skills. The Leadership & Management course is for those who want to be successful. In the Leadership & Management course, you will learn the essential knowledge needed to become well versed in Leadership & Management. Our course starts with the basics of Leadership & Management and gradually progresses towards advanced topics. Therefore, each lesson of this Leadership & Management course is intuitive and easy to understand. Why would you choose the Leadership & Management course from Compliance Central: Lifetime access to Leadership & Management course materials Full tutor support is available from Monday to Friday with the Leadership & Management course Learn Leadership & Management skills at your own pace from the comfort of your home Gain a complete understanding of Leadership & Management course Accessible, informative Leadership & Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Leadership & Management bundle Study Leadership & Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Leadership & Management Course Leadership & Management Curriculum Breakdown of the Leadership & Management Course Module 01: Introduction Prof. Paul Course Intro Leadership & Management PROMO Module 02: Leadership Training Leadership Skills Training Tips & Strategies Part 1 Tips & Strategies Part 2 Module 03: Management Training Management Skills Training Management Stats & Beginning Concepts Tips & Strategies Part 1 Tips & Strategies Part 2 Tips & Strategies Part 3 Module 04: Culture Training Creating A Great Culture Module 05: Teamwork Training Teamwork - Create High-Performance Teams Tips & Strategies Part 1 Tips & Strategies Part 2 Tips & Strategies Part 3 Module 06: Business Culture Training Job Culture Stats & Beginning Concepts Business Culture Tips & Strategies Part 1 Business Culture Tips & Strategies Part 2 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Leadership & Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Leadership & Management. It is also great for professionals who are already working in Leadership & Management and want to get promoted at work. Requirements To enrol in this Leadership & Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Leadership & Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Leadership & Management. Certificates CPD Accredited Certificate of Completion Free Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Certificate of Completion Free Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Leadership & Management Training
Delivered Online On Demand4 hours
£12

Cultural Anthropology

5.0(1)

By LearnDrive UK

Embark on an enlightening journey with our Cultural Anthropology course. Explore the depths of human societies, uncovering the intricacies of culture, language, economics, and more. Tailored for those fascinated by the diverse tapestry of human existence.

Cultural Anthropology
Delivered Online On Demand1 hour
£5

Radiation Safety Training

By Compete High

🌟 Unlock a Safer Tomorrow with Radiation Safety Training Course! 🌟   Are you ready to empower your team with the knowledge and skills to navigate the complexities of radiation safety? Our comprehensive course, 'Radiation Safety Training,' is designed to equip individuals and organizations with the expertise needed to foster a culture of safety, compliance, and preparedness. Let's delve into the transformative modules that make this training indispensable: Module 1: Introduction to Radiation Safety Detection and Measurement Techniques Discover the fundamentals of radiation safety, covering the essentials of detection and measurement techniques. From understanding radiation sources to mastering state-of-the-art measurement tools, this module lays the groundwork for a robust safety foundation. Module 2: Radiation Protection Strategies and Emergency Preparedness Prepare your team for any eventuality with Module 2, focusing on radiation protection strategies and emergency preparedness. Explore best practices in shielding, containment, and response protocols to ensure a swift and effective reaction to any unforeseen circumstances. Module 3: Radiation Safety Culture and Safety Audits Build a culture of safety within your organization. Module 3 emphasizes the importance of instilling a radiation safety culture and conducting regular safety audits. Learn how to assess, improve, and maintain a proactive approach to radiation safety. Module 4: Radiation Safety Training and Radiation Safety Program Management Take a deep dive into the intricacies of training programs and program management. Module 4 provides insights into crafting effective training sessions, ensuring compliance, and efficiently managing your radiation safety program for long-term success. Module 5: Radiation Monitoring and Radiation Emergency Preparedness Equip your team with the tools and knowledge to monitor radiation levels effectively. Module 5 addresses real-time monitoring techniques and drills into emergency preparedness strategies to mitigate risks and safeguard your personnel. Module 6: Radiation Waste Management and Maintaining a Strong Radiation Safety Culture Navigate the complexities of radiation waste management while emphasizing the importance of maintaining a robust safety culture. Module 6 ensures that your team not only manages waste responsibly but also upholds a strong commitment to radiation safety principles.   🚀 Key Benefits: Comprehensive Knowledge: Gain in-depth insights into radiation safety principles. Compliance Assurance: Ensure adherence to industry standards and regulations. Emergency Response Mastery: Develop skills to respond effectively to radiation emergencies. Cultivate Safety Culture: Instill a proactive safety culture within your organization. Expert-Led Training: Learn from industry experts with real-world experience.   🎓 Enroll today and empower your team with the expertise to navigate the world of radiation safety confidently. Secure a safer future with 'Radiation Safety Training' - where knowledge meets preparedness! 🌐 Course Curriculum Module 1- Introduction to Respiratory Protection and Types Introduction to Radiation Safety Detection and Measurement Techniques 00:00 Module 2- Respirator Use and Fit Testing Procedures Radiation Protection Strategies and Emergency Preparedness 00:00 Module 3- Respirator Training and Respiratory Hazard Assessments Radiation Safety Culture and Safety Audits 00:00 Module 4- Storage Equipment Fit Checks and Seal Checks Radiation Safety Training and Radiation Safety Program Management 00:00 Module 5- Inspection and Removal of Disposal Respiratory Equipment Radiation Monitoring and Radiation Emergency Preparedness 00:00 Module 6- Emergency Response and Respiratory Protection Program Evaluation Radiation Waste Management and Maintaining a Strong Radiation Safety Culture 00:00

Radiation Safety Training
Delivered Online On Demand6 hours
£4.99

ICA Professional Postgraduate Diploma in Governance, Risk & Compliance

By International Compliance Association

ICA Professional Postgraduate Diploma in Governance, Risk & Compliance This leadership programme has been designed to sharpen the strategic skills of senior managers and those aspiring to hold the highest compliance positions within an organisation. This expert qualification offers: Specialist knowledge - the highest level in the field Strategic thinking - helps your leadership ambitions Innovation - explores new ideas, best practice, and future developments from a global perspective Fellowship of ICA - become automatically eligible for the highest grade of membership Networking - grow with other like-minded, senior professionals. Join hundreds of senior compliance professionals from over 50 countries who unlocked their leadership potential and improved their career growth opportunities with this qualification. This course is awarded in association with Alliance Manchester Business School, the University of Manchester. How and where can you study The course takes 9-12 months to complete. It is a blend of online self-study, research, attendance at masterclasses and interaction with other like-minded, senior practitioners. Attendance at eight virtual masterclasses Seven virtual classrooms Oral assessment. Delivered online This course is delivered online with materials delivered for you to study in your own time and at your own pace. There will be eight 3-hour virtual masterclasses over four weekends and seven live virtual classrooms spread over the duration of the course. Certification Practitioners who successfully complete the programme will be certificated as follows: ICA Certified Professional designation awarded by the ICA Professional Postgraduate Diploma in Governance, Risk and Compliance awarded by ICA in association with University of Manchester Business School Fellowship of the ICA (upon application) Designation, ICA Professional Postgraduate Diploma in Governance, Risk and Compliance: PG Dip (G.R.C.) Fellowship of ICA:FICA [E.g. Angela Watts PG Dip (G.R.C.), Certified Professional; FICA] National Occupational Standards of Competence Your performance on the programme will be measured, against the National Occupational Standards of Competence (2011 version) produced originally by the Financial Services Skills Council (FSSC) and the ICA and revised recently by the Financial Skills Partnership. The Standards are statements of competence which articulate the requirements for effective performance in the workplace. Competence is defined as a combination of skills as well as knowledge and understanding. The syllabus covers a variety of key issues relevant at a senior level and is designed to provide an insight into risks and potential hurdles faced by your organisation. The syllabus is delivered by an exclusive series of high profile masterclasses covering relevant topics. Building and leading a world class compliance team Strategic risk management for leaders Behavioural compliance: the role of psychology in culture and ethical behaviour Keeping up with emerging regulatory developments Governance, risk and compliance in the digital world Applying governance, conduct and outcomes for the benefit of the organisation Leading change in governance, risk and compliance Financial crime risk in the digital age.

ICA Professional Postgraduate Diploma in Governance, Risk & Compliance
Delivered Online On Demand12 months
£8,000

Lean Leadership and Change Management Diploma

4.3(43)

By John Academy

Learn how to use culture for enhancing the employee performance with the Lean Leadership and Change Management Diploma course. The course is designed to teach you Lean leadership and change management. A lean leader will change the way your thinking and the way you lead your organisation. Lean leadership is the approach that teaches you how to improve the overall performance of your organisation by bringing change in its culture. You will learn about the lean culture and lean leadership. The course illustrates the history of lean, the essential principles and practices, and the fundamental functions of the lean leader. There are two ways of lean implementation. You can change and redesign the whole process, or you may acquire the habits of problem-solving and continuous improvement. The course covers these two processes and helps you to choose the right methods for you. The purpose of the course is to prepare you for applying the lean leadership approach of lean culture in your organisation. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Management Skills is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Management Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Why 00:04:00 What 00:04:00 Curriculum 00:05:00 How 00:04:00 What is Culture 00:06:00 Culture Drivers 00:08:00 Resources 00:05:00 Activity 1 00:03:00 The House of Lean House of Lean 00:03:00 Evolution 00:04:00 Shingo 00:09:00 Honda 00:09:00 Activity 2 00:02:00 Lean Culture Principles & Practices JIT 00:07:00 Kanban 00:08:00 Continuous Improvement and Leadership 00:04:00 Waste Intro 00:10:00 Forms of Waste 1 00:06:00 Management Waste 00:07:00 Activity3 00:02:00 Scientific Method 00:07:00 Gemba Walk 00:06:00 Heijunka 00:05:00 Visual Display 00:07:00 Activity 4 00:02:00 Kaizen 00:06:00 The Job of the Lean Leader - To Challenge and To Serve Lean Leadership Intro 00:07:00 The Mind of the Lean Leader 00:04:00 The Mind of the Lean Leader - Transitions 00:07:00 Lean Leadership1. External Challenge 00:05:00 Lean Leadership 2. Internal Challenge 00:06:00 Activity 5 00:02:00 Lead WSA 00:02:00 Be the Model 00:03:00 Coach Others 00:07:00 Motivation 00:04:00 Reinforce Your Strategy 00:04:00 Activity 6 00:01:00 Intrinsic Reinforcement 00:08:00 Getting to Lean - Designing the System for a New Culture Paths to Lean 00:05:00 How You Change 00:03:00 Design Thinking 00:08:00 Design Process 00:08:00 Capability Analysis 00:05:00 Charter 00:05:00 Activity 7 00:02:00 Design Team 00:06:00 Discovery 00:06:00 Discover the Process 00:07:00 Dream 00:07:00 Design technical 00:07:00 Design Structure 00:08:00 Social Design 00:06:00 Activity 8 00:03:00 VON Case Study 00:10:00 WSA Summary 00:04:00 Activity 9 00:02:00 The Habits of Continuous Improvement - The Team Kata Why Teams 00:06:00 Types of Teams 00:06:00 Team Charter 00:05:00 Team Maturity 00:05:00 Team Roles and Responsibilities 00:05:00 Team Agenda 00:05:00 Activity 10 00:02:00 Facilitation 1 00:06:00 Facilitation 2 00:04:00 Team Scoreboard 00:07:00 Activity 11 00:01:00 Map Team's Work 00:03:00 Attitudes 00:05:00 Five Whys 00:03:00 PDSA 1 00:04:00 PDSA 2 00:04:00 PDCA example 00:01:00 Activity 12 00:01:00 A3 00:05:00 Standard Work 00:05:00 Leader Standard Work 00:04:00 Activity 13 00:02:00 Summary 00:03:00 Resources Resources - Lean Leadership and Change Management Diploma 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Lean Leadership and Change Management Diploma
Delivered Online On Demand6 hours 37 minutes
£25

Managing Allegations against members of staff and volunteers, including Low-Level Concerns

By Brightcore Consultancy

This must-attend masterclass will provide a comprehensive understanding of all the key developments in the latest statutory and non-statutory guidance documents from a DSLs perspective, and how they relate to safeguarding provision in schools and colleges.

Managing Allegations against members of staff and volunteers, including Low-Level Concerns
Delivered Online + more
£80

Military History, Egyptology & Medieval History

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Military History, Egyptology & Medieval History
Delivered Online On Demand
£399

Leadership and Management Training Course

4.9(27)

By Apex Learning

Overview This comprehensive course on Leadership and Management Training Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Leadership and Management Training Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Leadership and Management Training Course. It is available to all students, of all academic backgrounds. Requirements Our Leadership and Management Training Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 20 lectures • 04:08:00 total length •Prof. Paul Course Intro: 00:03:00 •Leadership & Management PROMO: 00:03:00 •Leadership Skills Training: 00:32:00 •Leadership Tips & Strategies Part 1: 00:11:00 •Leadership Tips & Strategies Part 2: 00:11:00 •Management Skills Training: 00:39:00 •Management Stats & Beginning Concepts: 00:10:00 •Management Tips & Strategies Part 1: 00:11:00 •Management Tips & Strategies Part 2: 00:09:00 •Management Tips & Strategies Part 3: 00:09:00 •Creating A Great Culture: 00:37:00 •Teamwork - Create High-Performance Teams: 00:09:00 •Teamwork Tips & Strategies Part 1: 00:09:00 •Teamwork Tips & Strategies Part 2: 00:09:00 •Teamwork Tips & Strategies Part 3: 00:09:00 •Job Culture Stats & Beginning Concepts: 00:09:00 •Business Culture Tips & Strategies Part 1: 00:09:00 •Business Culture Tips & Strategies Part 2: 00:10:00 •Business Culture Tips & Strategies Part 3: 00:09:00 •Assignment - Leadership and Management Training Course: 00:00:00

Leadership and Management Training Course
Delivered Online On Demand4 hours 8 minutes
£12

Cryptozoology Course

3.5(2)

By Elearncollege

Description Cryptozoology Diploma Embark on an enthralling journey into the unknown with the online Cryptozoology Diploma. This comprehensive course offers keen enthusiasts a chance to venture into the hidden realms of mysterious creatures, little-understood phenomena, and the relationship between these cryptids and modern scientific understanding. Cryptozoology is the study of elusive animals, often referred to as 'cryptids', that have yet to be officially recognised or documented by mainstream science. These creatures, whether real or products of folklore, have fascinated humanity for centuries. From tales of Bigfoot in North America to the Yeti of the Himalayas, these mysterious beings have garnered interest, controversy, and intrigue across different cultures and eras. The Cryptozoology Diploma begins with an introduction to the captivating world of cryptozoology, setting the foundation for what lies ahead. With this groundwork laid, students will journey through explorations of famous cryptids that have taken centre stage in legends and myths. But it's not just about renowned cryptids; the course also provides an expansive look at cryptids from various corners of the globe, shedding light on their historical and cultural significance. But where does cryptozoology fit within the broader scope of modern science? The course tackles this pertinent question, weighing the evidence and theories that orbit these enigmatic creatures. Eyewitness accounts have always played a crucial role in the field of cryptozoology, and the course critically examines their reliability, challenges, and contributions to the field. However, not all tales and accounts are genuine. The Cryptozoology Diploma also scrutinises the various hoaxes and misinterpretations that have emerged over the years, helping students discern fact from fiction. The media and popular culture have played undeniable roles in shaping perceptions about cryptids. This course elucidates on the portrayal and influence of cryptozoology in media and popular narratives, from movies to books and beyond. Conservation and ecology might not be the first subjects one associates with cryptozoology, but they are deeply intertwined. The course unveils the relationship between these fields, emphasizing the ecological significance of these cryptids and the importance of conservation efforts linked to them. Scepticism is healthy in any scientific endeavour. This course champions critical thinking by delving into the sceptical viewpoints surrounding cryptozoology. Students will gain insights into the challenges the field faces and the future prospects for cryptozoology as it navigates this ever-evolving landscape. The journey culminates in a segment dedicated to unresolved mysteries and the emerging frontiers in the study of cryptozoology. With new technology and methods at our disposal, who knows what discoveries lie just beyond our current understanding? Enrolling in the Cryptozoology Diploma offers a perfect blend of history, science, culture, and critical thinking. Whether one is a curious novice or an ardent enthusiast, this online course promises a comprehensive, engaging, and thought-provoking journey into the world of the unknown. Secure your place today and embark on a voyage like no other. What you will learn 1:Introduction to Cryptozoology 2:Exploring Famous Cryptids 3:Cryptids Around the World 4:Cryptozoology and Modern Science 5:The Role of Eyewitness Accounts in Cryptozoology 6:Hoaxes and Misinterpretations in Cryptozoology 7:The Influence of Cryptozoology in Media and Culture 8:Conservation, Ecology, and Cryptozoology 9:Scepticism and the Future of Cryptozoology 10:Unresolved Mysteries and New Frontiers in Cryptozoology Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Cryptozoology Course
Delivered Online On Demand9 days
£99

Level 7 Advanced Diploma in Strategic Learning and Development

4.5(3)

By Studyhub UK

The Level 7 Advanced Diploma in Strategic Learning and Development offers a comprehensive understanding of organisational behaviour management within the context of strategic learning initiatives. This course integrates principles of organisational behaviour with strategic planning and development practices to equip learners with the skills needed to drive organisational performance through effective learning strategies.   In this course, you will learn the principles of organisational behaviour management. We will teach you about the essentials of leadership, decision-making, power and politics in an organisational setting. Explore the importance of effective team management, conflict resolution and negotiation in promoting a harmonious workplace. Learn to use practical learning and performance management insights to drive productivity and job satisfaction. This course also addresses the vital aspect of managing organisational change, enabling you to lead your team smoothly through transitions.   Finally, learn about organisational culture and its impact on behaviour. The curriculum ends with an understanding of how you can leverage these principles to build a culture that promotes positivity and overall well-being. By the end of the course, you will know how to build and maintain a positive work culture. Enrol today, and embark on a path to transforming your work environment into a beacon of positivity and productivity!   Learning Outcomes: Upon completion of the Level 7 Advanced Diploma in Strategic Learning and Development course, you will be able to:   Understand the fundamental principles of Organisational Behaviour Management. Comprehend the influence of individual behaviour, personality, and values in organisations. Gain insights into managing workplace emotions, attitudes, and stress effectively. Learn the principles of employee motivation and effective communication. Acquire skills in leadership and performance management. Understand the dynamics of power, politics, and decision-making in organisations. Master techniques for managing conflict, negotiation, and organisational change. Grasp the impact of organisational culture on behaviour and performance.   Who is this course for: This Level 7 Advanced Diploma in Strategic Learning and Development course is ideal for:   Aspiring and existing managers seeking to enhance their leadership skills. HR professionals aiming to create a positive work environment. Team leaders and supervisors focused on boosting team performance. Professionals seeking a career change into organisational development roles. Business owners wanting to improve their company culture.   Certification After studying the course materials of the Level 7 Advanced Diploma in Strategic Learning and Development course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options.    A CPD Accredited PDF Certificate - £4.99 A CPD Accredited Hardcopy Certificate - £8.00. A PDF Transcript - £4.99 A Hardcopy Transcript - £9.99.   Select according to your needs, and we assure timely delivery of your chosen certificate.   Requirements This professionally designed Level 7 Advanced Diploma in Strategic Learning and Development course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning!   Career Path:  Completing this course paves the way for many exciting career opportunities. Participants can consider roles such as Organisational Development Manager, HR Manager, or Team Lead. Additionally, it opens doors to consultative roles, offering guidance to businesses on fostering a positive work culture. The skills acquired also equip learners for leadership positions across various sectors.       Course Curriculum Module 01: Introduction to Organisational Behaviour Management Introduction to Organisational Behaviour Management 00:07:00 Module 02: Individual Behaviour, Personality and Values in Organisations Individual Behaviour, Personality and Values in Organisations 00:10:00 Module 03: Workplace Emotions, Attitudes and Stress Workplace Emotions, Attitudes and Stress 00:09:00 Module 04: Foundations of Employee Motivation Foundations of Employee Motivation 00:09:00 Module 05: Perception and Communication Perception and Communication 00:10:00 Module 06: Leadership Management in Organisations Leadership Management in Organisations 00:09:00 Module 07: Understanding Management Understanding Management 00:10:00 Module 08: Learning and Performance Management Learning and Performance Management 00:09:00 Module 09: Work Teams and Groups Management Work Teams and Groups Management 00:10:00 Module 10: Managing Power and Political Behaviour in Organisations Managing Power and Political Behaviour in Organisations 00:09:00 Module 11: Decision-making in Organisations Decision-making in Organisations 00:08:00 Module 12: Organisational Culture: The Impact on Organisational Behaviour Organisational Culture: The Impact on Organisational Behaviour 00:09:00 Module 13: Managing Conflict and Negotiation Managing Conflict and Negotiation 00:10:00 Module 14: Organisational Change Management Organisational Change Management 00:10:00

Level 7 Advanced Diploma in Strategic Learning and Development
Delivered Online On Demand2 hours 9 minutes
£10.99