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1212 Courses delivered Online

Level 5 Retail Management - CPD Certified

5.0(3)

By School Of Health Care

Retail Management: Retail Management Course Online Unlock the Power of Retail Management: Retail Management Course: Enrol Now! Retail businesses come in all sizes, from small one-person operations to international corporations. These Retail Management: Retail Management Course retail outlets require well-organized managers to meet the needs of consumers. This advanced Retail Management: Retail Management Course is designed for those who want to work at the top of the ladder in the retail environment. Successful retail managers can find work in almost any major town or city on the planet. Learn how to improve your salesmanship, create strong customer relationships, and reap the rewards of professional-level communication skills. Throughout this Retail Management: Retail Management Course, you will learn how to deal with difficult customers, how to accurately read customer behavior, and how to look at the most important stock management issues. Main Course: Level 5 Diploma in Retail Management course Free courses included with Retail Management: Retail Management Course Along with Retail Management: Retail Management Course you will get free Level 4 Logistics Management course Along with Retail Management: Retail Management Course you will get free Level 5 Diploma in Risk Management Special Offers of this Retail Management: Retail Management Course: This Retail Management: Retail Management Course includes a FREE PDF Certificate. Lifetime access to this Retail Management: Retail Management Course Instant access to this Retail Management: Retail Management Course 24/7 Support Available to this Retail Management: Retail Management Course Retail Management: Retail Management Course Online In the Retail Management: Retail Management Course, you will gain knowledge about retail management: retail management and technology applications. This Retail Management: Retail Management Course will cover topics such as building and maintaining customer relationships, as well as strategic planning. You will learn how to handle common challenges in retail management: retail management and gain a better understanding of the different types of retail customers and how to effectively interact with them. Who is this course for? Retail Management: Retail Management Course Online Learners can take this Retail Management: Retail Management Course even if they have no prior knowledge of Retail Management: Retail Management Course and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the Retail Management: Retail Management Course. There are no admissions deadlines, and you can start this Retail Management: Retail Management Course at any time. Requirements Retail Management: Retail Management Course Online To enrol in this Retail Management: Retail Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Retail Management: Retail Management Course. Be energetic and self-motivated to complete our Retail Management: Retail Management Course. Basic computer Skill is required to complete our Retail Management: Retail Management Course. If you want to enrol in our Retail Management: Retail Management Course, you must be at least 15 years old. Career path Retail Management: Retail Management Course Online You will gain the ability to manage various tasks upon completing the Retail Management: Retail Management Course, such as Retail Manager, Head of Retail Management, Retail Operations Manager, and Retail Management Manager.

Level 5 Retail Management - CPD Certified
Delivered Online On Demand4 hours 24 minutes
£12

Merchandising Diploma Training

By Compliance Central

The UK's retail merchandising landscape is ever-evolving, with merchandisers becoming more crucial than ever. With an average salary ranging from £25,000 to £50,000 and a rising demand for skilled professionals in the merchandising sector, there's no better time to bolster your merchandising knowledge. Dive into our Merchandising Diploma Training, tailored meticulously to offer an in-depth understanding of the very backbone of retail - merchandising. Key Highlights of the Merchandising course Lifetime access to Merchandising course materials Full tutor support is available from Monday to Friday with the Merchandising course Learn Merchandising skills at your own pace from the comfort of your home Gain a complete understanding of Merchandising course Accessible, informative Merchandising learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Merchandising Study Merchandising in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Merchandising course Merchandising Curriculum Breakdown of the Merchandising Course Module 01: Merchandising Theory Module 02: Product Management Module 03: Merchandise Management Module 04: Inventory Management and Analysis Module 05: Merchandising Strategy Module 06: Visual Merchandising Module 07: Merchandise Pricing Module 08: Importance of Consumer Behaviour Module 09: Consumer Rights Act Module 10: The Importance of Communicating with Customers Merchandising Diploma Training Learning Outcomes: Understand core merchandising theories and principles. Gain insight into effective product and merchandise management. Master strategies for inventory analysis and management. Delve into the intricacies of merchandising strategy formation. Acquire knowledge of visual merchandising techniques. Appreciate the impact of the Consumer Rights Act on retail. Recognise the significance of customer communication in retail. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Merchandising course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Merchandising. It is also great for professionals who are already working in Merchandising and want to get promoted at work. Requirements To enrol in this Merchandising course, all you need is a basic understanding of the English Language and an internet connection. Career path The Merchandising course will enhance your knowledge and improve your confidence. Merchandising Analyst: £25,000 to £40,000 per year Retail Merchandiser: £20,000 to £35,000 per year E-commerce Merchandiser: £22,000 to £40,000 per year Visual Merchandiser: £18,000 to £30,000 per year Category Manager: £30,000 to £60,000 per year Sales Planner: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Merchandising Diploma Training
Delivered Online On Demand4 hours
£12

Online Retail Banking Course

4.3(43)

By John Academy

Overview The banking sector is one of the most promising sectors in the UK. As a seasoned professional, you can earn up to 80K per year. However, it takes a great deal of skills and expertise to reach that position. You can start honing your baking skills with our Online Retail Banking Course. In this course, you will receive a detailed understanding of banking activities. The course will help you get a clear understanding of the different baking categories. Along with that, you will be able to gain valuable skills like bookkeeping, fraud management and risk management. The course will also show you how to provide excellent customer service.  By the end of the course, you will pick up all the fundamental skills you need to shine in this sector. Join now! Course Preview Learning Outcomes Learn the key concepts of retail banking Familiarise yourself with the activities of banks Enrich your knowledge of different categories of banking institutions Grasp the core skills required to be a proficient bank teller Build your expertise in bookkeeping, counterfeit identification and fraud handling Learn the key strategies of effective customer service and banking risk management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Banking Activities Bookkeeping Fraud Handling Risk Management Customer Service Who Should Take this Online Retail Banking Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Retail Banking Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Online Retail Banking Course will equip you with effective skills and abilities and help you explore career paths such as  Retail Banker Bookkeeper Risk Analyst Customer Service Executives Module 01: Introduction to Banking Introduction to Banking 00:13:00 Module 02: Banking Services Banking Services 00:11:00 Module 03: Categories of Banking Institutions Categories of Banking Institutions 00:13:00 Module 04: Bank Teller Bank Teller 00:08:00 Module 05: Bank Accounts and Opening Them Bank Accounts and Opening Them 00:14:00 Module 06: Mathematics for Bank Tellers Mathematics for Bank Tellers 00:15:00 Module 07: Bookkeeping and Payment Bookkeeping and Payment 00:14:00 Module 08: Cash Sorting & Counterfeit Identification Cash Sorting & Counterfeit Identification 00:12:00 Module 09: Fraud Handling Fraud Handling 00:13:00 Module 10: Customer Services Customer Services 00:12:00 Module 11: Banking Risk Management Banking Risk Management 00:13:00 Module 12: Ethics Ethics 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Online Retail Banking Course
Delivered Online On Demand2 hours 24 minutes
£24.99

Level 2 Food Safety Course for Retail

By Study Plex

Highlights of the Level 2 Food Safety Course for Retail Course Type: Self-paced online course Duration: 1 Hour 15 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this Level 2 Food Safety Course for Retail? Recognise the crucial elements involved in preserving high standards of food safety Demonstrate the legislation that governs food safety in the UK Learn about food safety and hygiene for the retail food handling industry Identify the risks and hazards that can affect food safety at various stages Know how to control and prevent food contamination risks Learn how microorganisms affect public health Recognise the main cause of food poisoning and ways to prevent it Know how to prevent and control foodborne illnesses Determine effective methods to manage waste safely across the premises Design effective pest management within premises to prevent and control food pests Know how to maintain the safety and hygiene of both external and internal parts of the premises Level 2 Food Safety - Retail Course This Level 2 Food Safety Course for Retail will help you comprehend the significant role that food safety and hygiene play in sustaining your overall retail brand identity by providing you with essential skills and knowledge to maintain food safety and hygiene throughout various processes of handling food. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Comply with food safety legislation Recognise workplace risks and hazards Prevent the spread of foodborne diseases Control hazards from delivery to service Implement proper pest control and premises management Essential skills, confidence and competence to assist you in the food safety industry Core competencies required to drive a successful career in the food safety industry This Level 2 Food Safety course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This Level 2 Food Safety course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Who is this course for? This course is ideal for supervisors and managers who are in charge of organising, directing, or overseeing the health and safety procedures of food industries Anyone who works in a retail setting where food is prepared, cooked and handled can take this course Chefs, kitchen assistants, teachers, care workers, baristas or nursery staff can also take this course to enhance their skills and knowledge about food safety in the retail sector Owners of food retail industries thinking of implementing proper food safety plans within the workplace can also take this Level 2 Food Safety Course for Retail New employees with little to no prior experience in food safety can take this course to improve their chances of being hired Anyone who wants to gain comprehensive knowledge about food safety regardless of their career can also take this Level 2 Food Safety Course for Retail Entry Requirements This Level 2 Food Safety Course for Retail has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Level 2 Food Safety Course for Retail assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This Level 2 Food Safety Course for Retail will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for the Level 1 Food Safety-Catering Course, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Food Safety Legislation Module 2: Hazards from Delivery to Service Module 3: Risk Control (Prevention of Contamination) Module 4: Pests, Premises and People Obtain Your Certificate of Achievement Order Your Certificate of Achievement 00:00:00

Level 2 Food Safety Course for Retail
Delivered Online On Demand
£19.99

Packaging Design for Retail Standing Out on Shelves

By Compete High

Overview: Packaging Design for Retail - Standing Out on Shelves   In today's competitive retail landscape, the significance of packaging design cannot be overstated. It serves as the face of your brand, capturing attention, conveying brand identity, and influencing purchasing decisions. Our comprehensive course, 'Packaging Design for Retail - Standing Out on Shelves,' is meticulously crafted to equip you with the knowledge and skills necessary to excel in this critical aspect of retail marketing.   Module 1: The Importance of Packaging Design in Retail Discover why packaging design is a cornerstone of successful retail marketing strategies. Learn how effective packaging can enhance brand recognition, communicate brand values, and create memorable consumer experiences.   Module 2: Researching and Understanding the Market Gain insights into consumer behavior, market trends, and competitor analysis. Learn how to conduct thorough research to understand your target audience's preferences and anticipate market demands, enabling you to create packaging designs that resonate with consumers.   Module 3: The Creative Process: Ideation and Conceptualization Unlock your creativity as you delve into the creative process of packaging design. Explore techniques for generating innovative ideas, refining concepts, and translating them into compelling visual representations that capture the essence of your brand and resonate with consumers.   Module 4: Technical Aspects of Packaging Design Master the technical aspects of packaging design, including materials, printing techniques, and structural considerations. Gain practical knowledge that enables you to optimize your designs for production efficiency, cost-effectiveness, and environmental sustainability.   Module 5: Typography, Imagery, and Graphic Elements in Packaging Design Explore the role of typography, imagery, and graphic elements in creating impactful packaging designs. Learn how to use color, typography, imagery, and other visual elements strategically to evoke emotions, convey messaging, and differentiate your product on the retail shelf.   Module 6: Storytelling and Narratives in Packaging Design Unleash the power of storytelling in packaging design to forge emotional connections with consumers. Explore how narrative elements, brand storytelling, and experiential design can transform packaging into a vehicle for conveying brand stories, engaging consumers, and building brand loyalty.   Enroll in 'Packaging Design for Retail - Standing Out on Shelves' today and elevate your packaging design skills to drive sales, enhance brand perception, and leave a lasting impression on consumers. Stand out on the shelves and make your brand the top choice for consumers in a crowded retail landscape. Course Curriculum Module 1_ The Importance of Packaging Design in Retail The Importance of Packaging Design in Retail 00:00 Module 2_ Researching and Understanding the Market Researching and Understanding the Market 00:00 Module 3_ The Creative Process_ Ideation and Conceptualization The Creative Process_ Ideation and Conceptualization 00:00 Module 4_ Technical Aspects of Packaging Design Technical Aspects of Packaging Design 00:00 Module 5_ Typography, Imagery, and Graphic Elements in Packaging Design Typography, Imagery, and Graphic Elements in Packaging Design 00:00 Module 6_ Storytelling and Narratives in Packaging Design Storytelling and Narratives in Packaging Design 00:00

Packaging Design for Retail Standing Out on Shelves
Delivered Online On Demand6 hours
£25

Food Safety and Hygiene Expert in Retail - 8 Courses Bundle

By NextGen Learning

***A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up!*** Ever wondered how essential food safety is in the retail industry?" Dive into a comprehensive bundle that navigates you through the labyrinth of food safety and hygiene in retail. With the UK's retail food sector rapidly evolving, ensuring impeccable standards of hygiene and food safety is paramount. Unlock knowledge that guides you through the intricate regulations of food labelling, uncovers ways to elevate your food hygiene rating, and delves into the nuances of allergen awareness. For those aiming for a managerial role, the secrets of effective catering management await. By the end of this bundle, you'll be well-versed in every facet of food safety. Plus, here's the icing on the cake: professionals in this sector can earn a lucrative yearly salary ranging from £20,000 to £45,000 in the UK. The Eight CPD Accredited courses that the bundle includes are: Course 1: Level 2 Food Hygiene and Safety for Retail Course 2: Level 3 Supervising Food Safety in Catering Course 3: Food Labelling Regulations Training Course 4: How to Improve Your Food Hygiene Rating Course 5: Level 3 HACCP Training Course 6: Food Allergen Awareness Training Course 7: Catering Management Course 8: Higher Technician in Cooking and Gastronomy Learning Outcomes: Upon completion of the Food Safety and Hygiene Expert in Retail Bundle, you will be able to: Understand the fundamentals of food safety and hygiene in retail. Navigate the complexities of food labelling regulations. Implement strategies to enhance food hygiene ratings. Develop proficiency in Hazard Analysis and Critical Control Points (HACCP). Gain insights into allergen awareness for food safety. Master the nuances of catering management. Level 2 Food Hygiene and Safety for Retail: Master the basics of food safety within a retail setting. Level 3 Supervising Food Safety in Catering: Ascend to a supervisory role with a deeper understanding of catering's safety protocols. Food Labelling Regulations Training: Decode the mysteries behind labels ensuring compliance and clarity. How to Improve Your Food Hygiene Rating: Tactics and strategies to elevate your retail food standards. Level 3 HACCP Training: Dive deep into risk analysis and preventive approaches to food safety. Food Allergen Awareness Training: Equip yourself with knowledge to handle and inform about potential allergens. Catering Management: Streamline and optimise your catering operations for maximum efficiency. Higher Technician in Cooking and Gastronomy: Explore the pinnacle of culinary art with an emphasis on food safety. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Food Safety and Hygiene Expert in Retail Bundle is perfect for: Individuals aiming to venture into the food retail sector. Aspiring managers seeking to enhance food safety in catering. Professionals looking to advance in their current roles within food retail. Entrepreneurs considering opening their food establishment. Food enthusiasts are committed to ensuring food safety in every bite. Requirements Without any formal requirements, you can delightfully enrol in this Food Safety and Hygiene Expert Bundle. Career path This Food Safety and Hygiene Expert in Retail Bundle will help you to develop your knowledge to pursue different careers, such as: Food Safety Officer: (£22K - 28K). Catering Supervisor: (£24K - 30K). Food Labelling Specialist: (£27K - 34K). HACCP Coordinator: (£29K - 36K). Allergen Awareness Trainer: (£25K - 31K). Catering Manager: (£35K - 45K). Chef with Gastronomy Expertise: (£28K - 42K). Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Food Safety and Hygiene Expert in Retail - 8 Courses Bundle
Delivered Online On Demand38 hours
£39

Level 2 HACCP Training Course For Catering & Retail - CPD Accredited

By Training Tale

Level 2 HACCP Training Course for Catering & Retail Course Online All businesses that handle or prepare food are required by law to exhibit an exceptional understanding of food safety management best practices and food and hygiene standards. This Level 2 HACCP Training Course for Catering & Retail Course will teach you how to build an effective HACCP management system in your workplace and become a qualified professional in your field. From production to delivery, learn from the experts with step-by-step instructions and ensure a high level of service. This comprehensive Level 2 HACCP Training Course for Catering & Retail Course is the perfect way to kickstart your career in the field. This Level 2 HACCP Training Course for Catering & Retail Course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Enrol today and get started on your journey to improve your career prospects with the latest skills and the power of self-belief! Special Offers of this Level 2 HACCP Training Course for Catering & Retail Course This Level 2 HACCP Training Course for Catering & Retail Course includes a FREE PDF Certificate. Lifetime access to this Level 2 HACCP Training Course for Catering & Retail Course Instant access to this Level 2 HACCP Training Course for Catering & Retail Course Get FREE Tutor Support from Monday to Friday in this Level 2 HACCP Training Course for Catering & Retail Course Main Course: Level 2 HACCP Training Course for Catering & Retail Course Free courses included with Level 2 HACCP Training Course for Catering & Retail Course Course 01: Level 3 Supervising Food Safety in Catering Course 02: Level 5 British Cleaning Certificate Others Benefits of this Level 2 HACCP Training Course for Catering & Retail Course Free 3 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 HACCP Training Course for Catering & Retail Course] Level 2 HACCP Training Course for Catering & Retail Course Online Industry Experts Designed this Level 2 HACCP Training Course for Catering & Retail Course into 07 detailed modules. Course Curriculum of Level 2 HACCP Training Course for Catering & Retail Course Module 01: Introduction to HACCP Module 02: Microbial Hazards Module 03: Food Safety Hazards Module 04: Prerequisite Programmes Module 05: Creating a HACCP System Module 06: The 7 Principles: Hazard Analysis and Control Measures Module 07: The 7 Principles: Monitoring and Verification Assessment Method of Level 2 HACCP Training Course for Catering & Retail Course After completing each module of the Level 2 HACCP Training Course for Catering & Retail Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 2 HACCP Training Course for Catering & Retail Course After completing the MCQ/Assignment assessment for this Level 2 HACCP Training Course for Catering & Retail course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 2 HACCP Training Course for Catering & Retail Course Online This comprehensive Level 2 HACCP Training Course for Catering & Retail Course is ideal for senior food and catering professionals in the field. Supervisors and Managers in the following areas are included: Head Chef Food Safety Officer Food Safety Manager Catering & Hospitality Manager Bar & Waiting Staff Food production Operative Restaurant Manager Quality Assurance Supervisor Stockroom Staff Requirements Level 2 HACCP Training Course for Catering & Retail Course Online Students who intend to enrol in this Level 2 HACCP Training Course for Catering & Retail Course must meet the following requirements: Level 2 HACCP Training: Good command of the English language Level 2 HACCP Training: Must be vivacious and self-driven. Level 2 HACCP Training: Basic computer knowledge Level 2 HACCP Training: A minimum of 16 years of age is required. Career path Level 2 HACCP Training Course for Catering & Retail Course Online This bundle Level 2 HACCP Training Course for Catering & Retail Course is ideal for individuals able to work in positions such as, but not limited to: Manager / Supervisor Lead Engineer Director Head Chef / Head Cook Lead Quality Controller Health & Safety Officer Restaurant Manager Certificates Certificate of completion Digital certificate - Included

Level 2 HACCP Training Course For Catering & Retail - CPD Accredited
Delivered Online On Demand20 hours
£12

Call Centre Training Courses

5.0(10)

By Apex Learning

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Call Centre Training Courses
Delivered Online On Demand
£100

Store Assistant and Retail (Visual Merchandising)

By Compliance Central

The Store Assistant role in the UK offers abundant job opportunities and a lucrative career in the retail sector. With a high demand for skilled individuals, this field presents a promising path for job seekers. Recent statistics reveal a significant number of vacancies across the country, showcasing the continuous need for Store Assistants. The average salary for a Store Assistant ranges between £16,000 and £21,000 per year, providing a stable income. Join the retail industry as a Store Assistant and unlock a rewarding career with growth potential and exciting prospects. Main Courses: Store Assistant Additional Bonus Courses: Course 01: Effective Communication Skill Course 02: Phone-Based Customer Service Store Assistant Course Learning Outcome: Learn about the role and responsibilities of store assistants How is retail management managed Concepts about visual merchandising How to control consumer behavior How to deal with customers How to manage transactions with suppliers Understand store psychology Key Highlights for Internal Auditor Course: CPD Accredited Store Assistant Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Store Assistant Course Materials 100% Learning Satisfaction Guarantee Lifetime Store Assistant Course Access & 24/7 Support Self-paced Store Assistant Course Modules Covers to Explore Multiple Job Positions Curriculum Breakdown of the Courses: Store Assistant Introduction to Store Assistant Roles and Responsibilities of a Store Assistant Introduction to Retail Management Managing a Retail Store Visual Merchandising Consumer Behaviour Dealing with Customers Dealing with Suppliers Store Psychology Legislations Related to Retail CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Store Assistant course. Besides, this course recommended for- Store Manager Store Staff Assistant Shop Manager Store HR Director Store Management Apprentice Requirements Learners seeking to enrol for this course should meet the following requirements; Basic knowledge of English Language, which already you have Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Store Assistant, such as- Retail Sales Assistant: £15,000 to £20,000 per year Visual Merchandiser: £18,000 to £25,000 per year Store Supervisor: £20,000 to £25,000 per year Retail Store Manager: £25,000 to £35,000 per year Merchandising Coordinator: £20,000 to £28,000 per year Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you get 3 PDF certificates for free. Certificate of completion Hard copy certificate - Included After successfully completing this course, you get 3 hardcopy certificates for free. The delivery charge of each hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 per certificate to get their hardcopy.

Store Assistant and Retail (Visual Merchandising)
Delivered Online On Demand3 hours
£12

Diploma on Visual Merchandising

By Online Training Academy

In today's competitive retail landscape, a Diploma in Visual Merchandising is paramount for professionals seeking to thrive in the modern world of commerce. Visual Merchandising is not merely about arranging products aesthetically but is a strategic tool to captivate consumers, enhance brand identity, and drive sales. With the rapid evolution of consumer preferences and the surge of online shopping, mastering Visual Merchandising techniques has become indispensable. In the UK, where the retail sector is dynamic and robust, there is a burgeoning demand for skilled Visual Merchandisers. Salaries in the fieldaverage around £25,000 to £30,000 annually, with ample room for growth based on experience and expertise. By undertaking this Visual Merchandising course, individuals gain a deep understanding of store layouts, product presentation, and consumer psychology, equipping them with the ability to create immersive shopping experiences. Furthermore, Visual Merchandising course provides a gateway to diverse career opportunities in retail, marketing, and branding, offering a rewarding and fulfilling professional path. Through hands-on training and theoretical knowledge, students acquire the skills needed to excel in Visual Merchandising, making them indispensable assets in the retail industry's pursuit of success. Key Features This Visual Merchandising Course Includes: This Visual Merchandising Course isCPD Certified Free Certificate from Reed CIQ Approved Visual Merchandising Course Developed by Specialist Lifetime Access Course Curriculum: Diploma on Visual Merchandising Module 01: Exploring Visual Merchandising Fundamentals Module 02: Understanding the Responsibilities of a Visual Merchandiser Module 03: Retail Space Planning Module 04: Outdoor Aesthetics Module 05: Interior Store Design Module 06: Artistry in Mannequin Presentation Module 07: Innovative Display Fixtures Module 08: Navigating Contemporary Visual Merchandising Challenges Learning Outcomes After completing this Diploma on Visual Merchandising Course, you will be able to: Visual Merchandising Foundations: Master core principles for effective visual merchandising in retail environments. Responsibilities of a visual merchandising: Understand and execute the varied tasks of a visual merchandising role. Retail Space Planning Expertise: Demonstrate proficiency in strategic layout planning for optimal retail spaces. Outdoor Aesthetics Mastery: Apply principles of visual merchandising to enhance outdoor retail aesthetics. Interior Store Design Skills: Develop skills in designing captivating interiors to enhance the shopping experience. Innovative Display Fixture Application: Apply creativity in designing and implementing innovative retail display fixtures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma on Visual Merchandising 1:29:00 1: Module 01: Exploring Visual Merchandising Fundamentals 10:00 2: Module 02: Understanding the Responsibilities of a Visual Merchandiser 11:00 3: Module 03: Retail Space Planning 11:00 4: Module 04: Outdoor Aesthetics 02:00 5: Module 05: Interior Store Design 13:00 6: Module 06: Artistry in Mannequin Presentation 14:00 7: Module 07: Innovative Display Fixtures 14:00 8: Module 08: Navigating Contemporary Visual Merchandising Challenges 13:00 9: CPD Certificate - Free 01:00 Who is this course for? Diploma on Visual Merchandising Individuals aspiring to excel in visual merchandising roles. Retail professionals seeking to enhance their visual merchandising expertise. Entrepreneurs establishing or refining their retail spaces. Design enthusiasts interested in creating impactful retail environments. Students keen on a comprehensive understanding of visual merchandising principles. Career path Diploma on Visual Merchandising Visual Merchandiser - £25K to 35K/year. Retail Space Planner - £28K to 40K/year. Store Interior Designer - £30K to 45K/year. Mannequin Stylist - £22K to 30K/year. Display Fixtures Specialist - £25K to 35K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Diploma on Visual Merchandising
Delivered Online On Demand1 hour 30 minutes
£12