2216 Courses delivered Online

Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Dive into the intricate world of data and uncover its mysteries with our 'Introduction to Data Analysis at QLS Level 3' course. As the adage goes, 'In God we trust, all others bring data'. This comprehensive course is tailored to make you fluent in the language of numbers and patterns. From understanding the voice of the process to exploring tools for data interpretation and mastering chart varieties like Pareto and Histogram, this curriculum is a bridge between raw data and actionable insights. Learning Outcomes Gain a foundational understanding of process management and its principles. Develop proficiency in using various analytical tools and charts. Understand and interpret data variations for actionable insights. Master techniques for presenting performance data efficiently. Learn strategies to address data variations and drive improvement. Why choose this Introduction to Data Analysis at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Introduction to Data Analysis at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Introduction to Data Analysis at QLS Level 3 course for? Aspiring data analysts looking for a foundational course. Managers keen on using data to enhance business processes. Professionals aiming to integrate data-driven decision-making in their roles. Teams looking to streamline operations through data. Students considering a future in data analysis or related fields. Career path Data Analyst: £25,000 - £40,000 Business Intelligence Analyst: £30,000 - £50,000 Process Manager: £35,000 - £55,000 Performance Data Presenter: £28,000 - £45,000 Quality Control Specialist: £27,000 - £43,000 Operational Improvement Manager: £38,000 - £60,000 Prerequisites This Introduction to Data Analysis at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Introduction to Data Analysis at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Introduction to Data Analysis Module 01: Introduction 00:02:00 Module 02: Agenda and Principles of Process Management 00:06:00 Module 03: The Voice of the Process 00:05:00 Module 04: Working as One Team for Improvement 00:04:00 Module 05: Exercise: The Voice of the Customer 00:03:00 Module 06: Tools for Data Analysis 00:07:00 Module 07: The Pareto Chart 00:03:00 Module 08: The Histogram 00:03:00 Module 09: The Run Chart 00:04:00 Module 10: Exercise: Presenting Performance Data 00:05:00 Module 11: Understanding Variation 00:06:00 Module 12: The Control Chart 00:06:00 Module 13: Control Chart Example 00:04:00 Module 14: Control Chart Special Cases 00:06:00 Module 15: Interpreting the Control Chart 00:10:00 Module 16: Control Chart Exercise 00:07:00 Module 17: Strategies to Deal with Variation 00:06:00 Module 18: Using Data to Drive Improvement 00:14:00 Module 19: A Structure for Performance Measurement 00:06:00 Module 20: Data Analysis Exercise 00:06:00 Module 21: Course Project 00:03:00 Module 22: Test your Understanding 00:17:00 Additional Resources Resources - Introduction to Data Analysis 00:00:00 Mock Exam Mock Exam - Introduction to Data Analysis at QLS Level 3 00:20:00 Final Exam Final Exam - Introduction to Data Analysis at QLS Level 3 00:20:00 Assignment Assignment - Introduction to Data Analysis at QLS Level 3 00:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

In today's competitive business landscape, the art of guiding an organisation toward triumph rests on superior leadership skills and strategic vision. Dive deep into the world of 'Strategic Direction And Leadership: Navigating Business Success'. From the basic introduction of leadership, journey through various leadership theories and styles, explore the significance of emotional intelligence, and grasp the essential tools for conflict management and negotiation. Discover the importance of collaborative work, learn to motivate your team effectively, and master talent and succession planning. Finally, gear up for a future-ready enterprise with modules on innovation and entrepreneurship. Don't just lead - lead with purpose, direction, and innovation. Learning Outcomes Understand the foundational principles of strategic direction and leadership. Analyse various leadership theories and determine the most appropriate style for different situations. Develop emotional intelligence to enhance decision-making and interpersonal relationships. Master techniques for conflict resolution, talent management, and effective negotiation. Recognise the importance of innovation and entrepreneurship in strategic leadership. Why buy this Strategic Direction And Leadership: Navigating Business Success course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Strategic Direction And Leadership: Navigating Business Success there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Strategic Direction And Leadership: Navigating Business Success course for? Individuals aspiring to ascend to leadership roles. Current leaders keen on refining their strategic and managerial abilities. Entrepreneurs aiming to foster innovation within their ventures. HR professionals keen on succession planning and talent management. Anyone passionate about understanding and implementing strategic direction in an organisation. Prerequisites This Strategic Direction And Leadership: Navigating Business Success does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Strategic Direction And Leadership: Navigating Business Success was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Strategic Manager: £60,000 - £85,000 Annually Chief Executive Officer (CEO): £70,000 - £150,000+ Annually Leadership Development Consultant: £45,000 - £70,000 Annually Talent Management Specialist: £40,000 - £60,000 Annually Organisational Development Specialist: £50,000 - £75,000 Annually Conflict Resolution Manager: £40,000 - £65,000 Annually Course Curriculum Module 01: Introduction to Strategic Direction and Leadership Introduction to Strategic Direction and Leadership 00:16:00 Module 02: Different Leadership Theories and Styles Different Leadership Theories and Styles 00:13:00 Module 03: Leadership Skills and Competencies Leadership Skills and Competencies 00:16:00 Module 04: Leadership and Emotional Intelligence Leadership and Emotional Intelligence 00:18:00 Module 05: Collaborative Work A Leader's Role Collaborative Work A Leader's Role 00:20:00 Module 06: Motivating Employees Motivating Employees 00:15:00 Module 07: Talent Management Talent Management 00:21:00 Module 08: Leadership and Succession Planning Leadership and Succession Planning 00:15:00 Module 09: Conflict Management Techniques Conflict Management Techniques 00:07:00 Module 10: Fundamentals of Negotiation Process Fundamentals of Negotiation Process 00:10:00 Module 11: Strategic Innovation and Entrepreneurship Strategic Innovation and Entrepreneurship 00:11:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Learn to reach your full potential by taking our Lean Organisation Management Technique (Level 2) and leap up the career ladder of your choice You can become quickly skilled in the field by enrolling in this bestselling course and stand proudly above applicants and candidates as you impress your future employer. This course has been especially designed by industry experts and specialists to rapidly coach learners just like you and help you succeed in your ambitions. We are committed to support you all the way and our dedicated staff will be available 24/7 to answer any queries or resolve technical problems. The learning modules are small but intensive and crafted to help you gain the maximum knowledge in the minimum time. Lean Organisation Management Technique (Level 2) will also give you approved accreditation from CPD and allow you to study anywhere and at any time. We work to your requirements, not the other way round. Let us help you by accepting our gift of learning with this course and a high-flying job in a relevant field could soon be yours. Why People love this course From Academy for Health & Fitness: Opportunity to boost your CV/Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Instant results upon completion of each assessment Certificates available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included. ****Course Curriculum of Lean Organisation Management Technique (Level 2)**** Here are the topics you will cover in this Course. ***Lean Organisation Management Technique (Level 2)*** Module 1: Understanding Lean Understanding Lean Module 2: The Lean Culture The Lean Culture Module 3: The Five Principles of Lean The Five Principles of Lean Module 4: Value and Waste Value and Waste Module 5: Value Stream Mapping (VSM) Value Stream Mapping (VSM) Module 6: The Principles of Flow and Pull The Principles of Flow and Pull Module 7: Overview of Six Sigma Overview of Six Sigma Module 8: The Define Phase The Define Phase Module 9: The Measure Phase The Measure Phase Module 10: The Analyse Phase The Analyse Phase Module 11: The Improve Phase The Improve Phase Module 12: The Control Phase The Control Phase Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 5 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Lean Organisation Management Technique (Level 2) has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the course. Enrol on the course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the Lean Organisation Management Technique (Level 2)with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Lean Organisation Management Technique (Level 2) online from your computer, tablet, or smartphone, and learn in a way that suits you. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Are you looking to improve your current abilities or make a career move? Our unique Sales Management course might help you get there! Expand your expertise with high-quality training - study the Sales Management course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Sales Management online training course. This Award in Sales Management at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Sales Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Sales Management course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The Sales Management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Sales Management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Sales Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Sales Management course: Module 01: Understanding the Talk Types of Sales Common Sales Approaches Glossary of Common Terms Module 02: Getting Prepared to Make the Call Identifying Your Contact Person Performing a Needs Analysis Creating Potential Solutions Module 03: Creative Openings A Basic Opening for Warm Calls Warming up Cold Calls Using the Referral Opening Module 04: Making Your Pitch Features and Benefits Outlining Your Unique Selling Position The Burning Question That Every Customer Wants to be Answered Module 05: Handling Objections Common Types of Objections Basic Strategies Advanced Strategies Module 06: Sealing the Deal Understanding When It's Time to Close Powerful Closing Techniques Things to Remember Module 07: Following Up Thank You Notes Resolving Customer Service Issues Staying in Touch Module 08: Setting Goals The Importance of Sales Goals Setting SMART Goals Module 09: Managing Your Data Choosing a System That Works for You Using Computerized Systems Using Manual Systems Module 10: Using a Prospect Board The Layout of a Prospect Board How to Use Your Prospect Board A Day in the Life of Your Board Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Award in Sales Management at QLS Level 2 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Sales Management course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Award in Sales Management at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Award in Sales Management at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! Internal audits are necessary to sustain operational effectiveness, financial stability, and asset protection. It offers unbiased confirmation that an organisation's risk assessment, management, and internal control procedures are effective. Our Internal Audit Skills course will give you an in-depth understanding of internal auditing. An internal auditor evaluates the effectiveness of a company's risk management. They employ a systematic approach to determine how well internal procedures are performing and whether there is room for improvement in risk and business operations. Some of their responsibilities include assessing the financial risk to the firm, protecting assets, obtaining and interpreting data, assuring the authenticity of financial reports, reviewing the effectiveness of business processes, and ensuring the organisation abides by rules and laws. This course will help you in learning internal audit skills. The duties and responsibilities of an auditor are discussed in this Internal Audit Skills course. You will comprehend the significance of auditing as a form of assurance. You will be taught the fundamentals of conducting internal audits and technology-based internal audits. You will gain a deep understanding of internal control and control risks in auditing. Audit outcomes, interviews, and UK internal audit requirements are also covered. So, don't wait any longer. Sign up for this Internal Audit Skills course now! Learning Outcomes: Get acquainted with the significance of auditing as a form of assurance. Discover the roles and responsibilities of an auditor. Acquire a thorough knowledge of internal auditing procedures. Become well-versed in technology-based internal audits. Heighten your understanding of internal control and control risks in auditing. Learn about audit interviews. Explore how to report audit outcomes. Obtain a deep insight into the UK internal audit standards. Why Prefer This Internal Audit Skills Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPD QS after completing the Internal Audit Skills course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the course: Internal Audit Skills Module 01: Auditing as a Form of Assurance Module 02: Internal Audit Procedures Module 03: Technology-based Internal Audit Module 04: Internal Control and Control Risk Module 05: Audit Interviews Module 06: Reporting Audit Outcome Module 07: UK Internal Audit Standards Module 08: Career as an Auditor Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Internal Audit Skills at QLS Level 5exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Diploma in Internal Audit Skills at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPD QS Upon finishing the Internal Audit Skills course, you need to order to receive a Certificate Accredited by CPD QS that is accepted all over the UK and also internationally. The pricing schemes are: 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Are you the right candidate for this course? Anyone interested in learning more about Internal Audit Skills is advised to take this course. This course will help you understand the topic thoroughly and enable you to understand the basic concepts. Enrollment in this Internal Audit Skills course is open to everybody. You can access the course materials from anywhere in the world; there are no restrictions. You should enrol in this course if you: Wish to gain a better understanding of Internal Audit Skills. Already working in this field and want to learn more about Internal Audit Skills. Is a student pursuing a relevant field of study? looking for a job in the Internal Audit Skills industry. Requirements The Internal Audit Skills program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path Internal Auditor Internal Audit Manager Risk and Internal Auditor In the UK, internal auditors have the potential to earn an average salary of £45,350 annually.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Workplace Stress Management course might help you get there! Expand your expertise with high-quality training - study the Workplace Stress Management course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Workplace Stress Management online training course. This Certificate in Workplace Stress Management at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development and career progression related to Workplace Stress Management substantial and easier than ever! The Workplace Stress Management course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Workplace Stress Management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Workplace Stress Management course. This Workplace Stress Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Workplace Stress Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Workplace Stress Management course: Module 01: Defining Stress Module 02: Responses of the Nerves Module 03: Stress in the Workplace Module 04: Personality and Stress Module 05: Managing Stress at Work Module 06: Personal Stress Management Module 07: Work-Life Balance Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Workplace Stress Management at QLS Level 3 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Workplace Stress Management course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Certificate in Workplace Stress Management at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills With a Certificate of Completion After completing the Certificate in Workplace Stress Management at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certificate Accredited by CPDQS Upon finishing the Workplace Stress Management course, you need to order to receive a Certificate Accredited by CPD QS that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Learn how to create the wedding of your client's dreams and make their big day truly special, with the Wedding Management Diploma Level 4 course. This best-selling course is designed to teach students step-by-step how to plan and oversee a wedding event from start to finish, with an in-depth introduction to the role of a wedding and social events manager. In this wedding management course, you will develop the practical skills and knowledge to plan weddings professionally, from the theme to the budget, venue, invitation and dress code. You will also learn about wedding etiquette and codes of practice, learning through practical case studies. On successful completion, you will have the fundamental skills and knowledge to set up your own wedding planner business. Learning Objectives Familiarise with the role, responsibilities and characteristics of a wedding manager Gain a solid understanding of wedding etiquette; from dress code to invitations Learn how to successfully plan a wedding on a shoestring budget Understand the fundamental rules for dressing a bridal party Broaden your understanding of the structure of wedding receptions and parties Learn about the dos and don'ts of wedding gift-giving Get started on setting up a wedding planning business, with essential marketing tips Who is this Course for? This introductory Wedding Management course is ideal for those who are looking to become wedding planners and those who require help in planning their big day. In this course, you will find practical knowledge in all areas of wedding planning, and there are no entry requirements to enrol. Professionals who work in events management will also find the essential training in this course helpful, especially if you are considering starting your own business and want to specialise in wedding events management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. A good understanding of the English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path Wedding management course will help learners to kickstart the following related careers: Activities & Events Planner Events & Weddings Executive Wedding Coordinator Special Events Planner Weddings & Events Supervisor Wedding & Social Events Manager Course Curriculum Module 01: Wedding Planner Module 01: Wedding Planner 01:18:00 Assessment Module 01 Module 01 Final Quiz Exam - Wedding Management Diploma Level 4 00:10:00 Module 02: Planning for The Big Day Module 02: Planning for The Big Day 01:24:00 Assessment Module 02 Module 02 Final Quiz Exam - Wedding Management Diploma Level 4 00:10:00 Module 03: Dressing the Wedding Party Part -1 Module 03: Dressing the Wedding Party Part -1 02:15:00 Assessment Module 03 Module 03 Final Quiz Exam - Wedding Management Diploma Level 4 00:10:00 Module 04: Dressing the Wedding Party Part - 2 Module 04: Dressing the Wedding Party Part - 2 01:27:00 Assessment Module 04 Module 04 Final Quiz Exam - Wedding Management Diploma Level 4 00:10:00 Module 05: The Reception, Party, and Gifts Module 05: The Reception, Party, and Gifts 01:33:00 Assessment Module 05 Module 05 Final Quiz Exam - Wedding Management Diploma Level 4 00:10:00 Module 06: Final Budget Module 06: Final Budget 00:42:00 Assessment Module 06 Module 06 Final Quiz Exam - Wedding Management Diploma Level 4 00:10:00 Module 07: Marketing Your Wedding Planner Business Module 07: Marketing Your Wedding Planner Business 01:45:00 Assessment Module 07 Module 07 Final Quiz Exam - Wedding Management Diploma Level 4 00:10:00 Order Your Certificate

Description: Conversational leadership provides the space and infrastructure for knowledge sharing to take place. Self-leadership puts together taking responsibility for our outcomes and having tools to manage priorities. Self-leaders work at all level of an organization. Leadership means setting goals and persuading others to follow. They must know to improve their colleagues, and align the ambitions of the many with the needs of the organization. Supervisors represent an important force in the economy. If you are the supervisor you have to get the leadership skills. Here, you will the history of women in the workforce and offer personal opportunities for exploration, identification, and development of leadership strength and skills. So, get all the skills on leadership by taking this leadership diploma course. Learning Outcomes: Give a definition to your role as a manager and recognize how the role is different from the other roles you had Realist the management challenge and the latest activities of management Find out how you can get ready for an encounter the forces of change Figure out the paths for and your workspace to organize and have a jump to the next level Understand your leadership profile as well as examine means to apply the knowledge to enhance your success as a manager Improve your competence for communication with others in meetings and for presentations Devise an action plan so as to manage your career success Routes to give a priority, strategy, and learn how to manage their time Get knowledge of recognizing their basic leadership methods Know how to improvise some adaptability so as to implement other leadership features Means to encounter the requirements of employees as well as your colleagues by dint of communication and coaching. Paths to transform conflict an effective mean for creative, well-cycled solutions to the problems you are dealing with. Realise the wisdom innate in inspiring conversational leadership Narrate the four I's of conversational leadership Implement the basics of conversational leadership for developing results Organised a simple World Cafe as an epitome of conversational leadership Define self-leadership and what it means on an individual level Assume responsibility for their results by understanding who they are, what they want, and how to reach they goals Describe the four pillars of self-leadership Use techniques related to adjusting to change, cultivating optimism, and developing good habits to build self-leadership Realise a brief history along with the evolution of women and leadership Identify the obstacles to women's leadership and know how to deal with them Knowing how to apply barriers in order to create benefits Provide a definition to Social as well as Emotional Intelligence and realise its significance at workplace leadership Figure out the value of Self-Awareness to recognise and own your individual strengths and skills Improvise a fundamental vision as well as brand for the leadership Realise the crucial leadership skills for women Demonstrate steps and skills for a good decision-making Devise your own Workplace Philosophy Statement as well as the Action Plan Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Leadership diploma course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our leadership diploma course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module-1 About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Understanding Leadership 00:30:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 The Four Room Apartment 00:15:00 Time Management Tips and Tricks 00:30:00 Managers vs. Leaders 00:15:00 Types of Thinking 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Module-2 What's Your Type? How About Mine? 00:45:00 Understanding Leadership 00:45:00 Manage Your Time and Your Energy 00:45:00 Employee Development Models 00:30:00 Dealing with Conflict and Difficult Issues 00:15:00 What Successful Leaders Do 00:15:00 Module-3 What's In A Word? 00:15:00 Fundamental Elements 00:15:00 The Four-I Model of Organizational Conversation 00:45:00 The Conversational Leadership Framework 01:00:00 World Cafe 00:15:00 Module-4 What is Self-Leadership? 00:15:00 Knowing Who You Are 00:45:00 Knowing What You Do 00:30:00 Motivation for Optimists 00:30:00 Using What You Know 00:30:00 Module-5 Women and the Workforce 00:15:00 Barriers and Benefits to Women's Leadership 00:30:00 Social and Emotional Intelligence 00:15:00 Self-Awareness 00:15:00 Developing Leadership Awareness and Brand 00:30:00 Leadership Skills 00:30:00 Making Good Decisions 00:15:00 Creating Your Workplace Philosophy 00:30:00 Mock Exam Mock Exam- Leadership Diploma 00:30:00 Final Exam Final Exam- Leadership Diploma 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn all the essential skills to become an expert in Situational Leadership. From this comprehensive Situational Leadership Diploma course, you will be able to understand the principles of Situational Leadership. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Situational Leadership Diploma is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Be able to identify what each person needs to succeed in their role Be able to apply day-to-day leadership with minimum fuss Choose the best, simple and effective leadership style Be able to set clear and easy-to-follow goals Gain applicable skills to lead a team Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Situational Leadership Diploma course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Situational Leadership Diploma course, learn the vital abilities and knowledge you require to succeed in your life. Unit 01: Introduction to this Course Introduction to Leadership Styles 00:03:00 Exercise 1: What Concerns You Most about Leading Your People? 00:01:00 The Leadership Challenges before You 00:02:00 The Three Types of Leadership Model 00:05:00 Unit 02: Introduction to Situational Leadership The Principle behind Situational Leadership 00:03:00 Exercise 2: Four People 00:02:00 How did You Do? 00:01:00 Exercise 3: How have You been Led in the Past? 00:01:00 The Tannenbaum & Schmidt Leadership Continuum 00:04:00 The Three Factors that Determine Leadership Style 00:03:00 Simplifying your Leadership Model 00:02:00 Unit 03: A Practical Model for Day-to-Day Leadership How you Learned to Drive: The 'Conscious-Competence' Model 00:06:00 Applying Conscious-Competence to Leadership Styles 00:03:00 The First Two Skills You'll Need 00:02:00 Four Leadership Styles for Different Situations 00:06:00 Exercise 4: Put the Model to Work with Four More People 00:01:00 How did You Do? Feedback on Exercise 4 00:06:00 Exercise 5: Briefing 00:01:00 How did You Do? Feedback on Exercise 5 00:06:00 Unit 04: The Skills for Day-to-Day Leadership Styles Three More Skills You'll Need 00:01:00 Task and Goal Setting 00:05:00 Leadership is a Partnership 00:05:00 How to Offer Feedback 00:06:00 Positive Feedback or Negative Feedback 00:03:00 Exercise 6: Skills Audit 00:01:00 Unit 05: Bonus Content Applying Day-to-Day Leadership Skills to a Team 00:05:00 How to Lead a Team through a Transformation 00:02:00 Another Leadership Styles Model 00:09:00 Unit 06: Closing Section Exercise 7: What have You Learned? 00:02:00 Wishing You Well 00:02:00 Assignment Assignment - Situational Leadership Diploma 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00