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Duration 1 Days 6 CPD hours This course is intended for This overview-level course is ideally suited for professionals seeking an introduction to microservices architecture and its application within a business context. Ideal attendee roles include software developers, system architects, technical managers, and IT professionals who are part of teams transitioning to a microservices approach. It's also an excellent starting point for non-technical roles such as product owners or business analysts who work closely with technical teams and want to better understand and become conversant in the language and principles of microservices. Overview This course combines engaging instructor-led presentations and useful demonstrations with engaging group activities. Throughout the course you'll explore: Understand the Basics of Microservices: Get to know the fundamental principles and characteristics of microservices and how they revolutionize traditional software development approaches. Explore the Design of Microservices: Gain an overview of how microservices are designed based on business requirements and what makes them unique in the software architecture world. Overview of Managing and Scaling Microservices: Get an introduction to how microservices are managed and scaled independently, and understand the significance of these features in your business operations. Familiarize with the Microservices Ecosystem: Learn about the typical patterns, best practices, and common pitfalls in the microservices world, setting a foundation for future learning and implementation. Introduction to Microservices in a Business Context: Acquire a basic understanding of how microservices can be aligned with specific business capabilities, and get a glimpse into how they can coexist with legacy systems in a business setting. Microservices have rapidly emerged as a popular architectural style, breaking down applications into small, independent services that can be developed, deployed, and scaled individually. Microservices offer a robust method to address a variety of projects, such as e-commerce platforms and content management systems, enhancing scalability and boosting productivity. This technology, when employed correctly, can greatly increase software delivery speed and system resilience, making it a crucial skill set for modern technology professionals.Understanding Microservices - A Technical Overview is a one-day course ideally suited for technical professionals seeking an introduction to microservices architecture and its application within a business context. Under the guidance of an industry expert, this engaging class combines lecture-style learning with lively demonstrations, case study review and group discussions.Throughout the course you?ll explore the principles and characteristics that define microservices, how to identify suitable projects for a microservices approach, the factors to consider when designing them, and the strategies to effectively manage and scale them within complex systems. You?ll also learn about the best practices, patterns, and anti-patterns, arming you with the knowledge to make the right architectural choices. This course also explores the real-world implementation of microservices in a business enterprise. We'll discuss how to align the application of microservices with your organization's specific business capabilities, and offer strategies for smoothly integrating this technology within existing legacy systems. Introduction to Microservices Understand what microservices are and their role in modern software development. Introduction to Microservices: what they are and why they matter. Monolithic vs Microservices: highlighting the shift and benefits. Key principles and characteristics of microservices. Identifying suitable applications for microservices transformation. Demo: Analyzing a sample application and identifying potential microservices Architecting and Managing Microservices Learn the basic strategies for scaling and managing microservices. Scaling Microservices: from a single service to hundreds. Key components of a microservices architecture. Introduction to resilience patterns: Circuit-Breakers and Bulkheads. Load management and provisioning in a microservices setup. Understanding the role of cloud services in microservices. Optional Demo: Illustrating how a microservice-based application scales in real-time Designing Microservices Learn the key aspects to consider when designing microservices. Defining microservice boundaries: Deciding the scope of a microservice. Communication patterns in microservices. Understanding Microservice endpoints. Exploring data stores and transaction boundaries in microservices. Overcoming challenges in Microservices design. Demo: Designing microservices for a hypothetical business requirement Implementing Microservices in a Business Enterprise Understand the process and considerations for implementing microservices in an enterprise context. Assessing enterprise readiness for microservices. Building the business case for microservices: strategic advantages and potential challenges. Aligning microservices with business capabilities. Organizational changes: Team structures and processes for microservices. Dealing with Legacy Systems: Strategies for microservices integration. Demo: Exploring a case study of successful microservices implementation in a business enterprise The Microservices Ecosystem Understand the key tools and best practices in the Microservices ecosystem. Understanding the typical Microservices Stack. Monitoring and Logging in Microservices. Introduction to Docker: Containerization of Microservices. Deployment strategies in a Microservices setup. Introduction to Orchestration in Microservices Demo: Containerizing and deploying a simple microservice Microservices Deployment Strategies Understand various ways to safely introduce changes in a microservices environment. The concept of Blue-Green Deployment: changing services without downtime. Canary Releases and Feature Toggles: slowly rolling out changes to users. Database changes in a microservices environment: keeping data consistent. Demo: Examining various deployment strategies Microservices Best Practices and DevOps Learn key strategies to ensure a smooth operation of your microservices setup. The DevOps culture in Microservices: collaboration for efficiency. Defining a Minimum Viable Product in a Microservices setup: building small, delivering fast. Dealing with data in a distributed setup: managing Data Islands. The importance of Continuous Integration/Continuous Delivery in a microservices setup. Governance: Keeping track of your services and their consumers. Demo: Visualizing a simple continuous delivery pipeline Microservices Patterns and Anti-Patterns Learn about common do's and don'ts when working with microservices. Understanding patterns that help with efficient microservices operation. Recognizing and avoiding anti-patterns that can hinder performance. Dealing with common challenges: dependencies between services, managing service boundaries. Demo: Examples of real-world patterns and anti-patterns Simple Overview of OAuth and OpenID for Microservices Introduction to OAuth and OpenID: What they are and why they matter in Microservices. The role of tokens in OAuth 2.0: How they help in securing communications. A simplified look at OpenID Connect: Linking identities across services. Demo

Duration 4 Days 24 CPD hours This course is intended for This is an introductory-level C++ programming course designed for developers with experience programming in C or other languages. Practical hands-on prior programming experience and knowledge is required. Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in basic coding with C++, coupling the most current, effective techniques with the soundest industry practices. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn: Writing procedural programs using C++ Using private, public and protected keywords to control access to class members Defining a class in C++ Writing constructors and destructors Writing classes with const and static class members Overloading operators Implementing polymorphic methods in programs Writing programs using file I/O and string streams Using manipulators and stream flags to format output Using the keyword template to write generic functions and classes Writing programs that use generic classes and functions Writing programs that use algorithms and containers of the Standard Library Apply object-oriented design techniques to real-world programming problems Using algorithms and containers of the Standard Library to manipulate string data Understand how C++ protects the programmer from implementation changes in other modules of an application Using try() blocks to trap exceptions Using catch() blocks to handle exceptions Defining exceptions and using throw to trigger them Introduction to C++ Programming / C++ Essentials is a skills-focused, hands-on C++ training course geared for experienced programmers who need to learn C++ coupled with sounds coding skills and best practices for OO development. Students will leave this course armed with the required skills to put foundation-level C++ programming skills right to work in a practical environment. The central concepts of C++ syntax and style are taught in the context of using object-oriented methods to achieve reusability, adaptability and reliability. Emphasis is placed on the features of C++ that support abstract data types, inheritance, and polymorphism. Students will learn to apply the process of data abstraction and class design. Practical aspects of C++ programming including efficiency, performance, testing, and reliability considerations are stressed throughout. Comprehensive hands on exercises are integrated throughout to reinforce learning and develop real competency Moving from C to C++ (Optional) New Compiler Directives Stream Console I/O Explicit Operators Standard Libraries Data Control Capabilities Handling Data New Declaration Features Initialization and Assignment Enumerated Types The bool Type Constant Storage Pointers to Constant Storage Constant Pointers References Constant Reference Arguments Volatile Data Global Data Functions Function Prototypes and Type Checking Default Function Data Types Function Overloading Problems with Function Overloading Name Resolution Promotions and Conversions Call by Value Reference Declarations Call-by-Reference and Reference Types References in Function Return Constant Argument Types Conversion of Parameters Using Default Initializers Providing Default Arguments Inline Functions Operator Overloading Advantages and Pitfalls of Overloading Member Operator Syntax and Examples Class Assignment Operators Class Equality Operators Non-Member Operator Overloading Member and Non-Member Operator Functions Operator Precedence This Pointer Overloading the Assignment Operator Overloading Caveats Creating and Using Objects Creating Automatic Objects Creating Dynamic Objects Calling Object Methods Constructors Initializing Member consts Initializer List Syntax Allocating Resources in Constructor Destructors Block and Function Scope File and Global Scope Class Scope Scope Resolution Operator :: Using Objects as Arguments Objects as Function Return Values Constant Methods Containment Relationships Dynamic Memory Management Advantages of Dynamic Memory Allocation Static, Automatic, and Heap Memory Free Store Allocation with new and delete Handling Memory Allocation Errors Controlling Object Creation Object Copying and Copy Constructor Automatic Copy Constructor Conversion Constructor Streaming I/O Streams and the iostream Library Built-in Stream Objects Stream Manipulators Stream Methods Input/Output Operators Character Input String Streams Formatted I/O File Stream I/O Overloading Stream Operators Persistent Objects Introduction to Object Concepts The Object Programming Paradigm Object-Orientated Programming Definitions Information Hiding and Encapsulation Separating Interface and Implementation Classes and Instances of Objects Overloaded Objects and Polymorphism Declaring and Defining Classes Components of a Class Class Structure Class Declaration Syntax Member Data Built-in Operations Constructors and Initialization Initialization vs. Assignment Class Type Members Member Functions and Member Accessibility Inline Member Functions Friend Functions Static Members Modifying Access with a Friend Class Templates Purpose of Template Classes Constants in Templates Templates and Inheritance Container Classes Use of Libraries Strings in C++ Character Strings The String Class Operators on Strings Member Functions of the String Class Inheritance Inheritance and Reuse Composition vs. Inheritance Inheritance: Centralized Code Inheritance: Maintenance and Revision Public, Private and Protected Members Redefining Behavior in Derived Classes Designing Extensible Software Systems Syntax for Public Inheritance Use of Common Pointers Constructors and Initialization Inherited Copy Constructors Destructors and Inheritance Public, Protected, Private Inheritance Exceptions Types of Exceptions Trapping and Handling Exceptions Triggering Exceptions Handling Memory Allocation Errors C++ Program Structure Organizing C++ Source Files Integrating C and C++ Projects Using C in C++ Reliability Considerations in C++ Projects Function Prototypes Strong Type Checking Constant Types C++ Access Control Techniques Polymorphism in C++ Definition of Polymorphism Calling Overridden Methods Upcasting Accessing Overridden Methods Virtual Methods and Dynamic Binding Virtual Destructors Abstract Base Classes and Pure Virtual Methods Multiple Inheritance Derivation from Multiple Base Classes Base Class Ambiguities Virtual Inheritance Virtual Base Classes Virtual Base Class Information The Standard Template Library STL Containers Parameters Used in Container Classes The Vector Class STL Algorithms Use of Libraries

Duration 4 Days 24 CPD hours This course is intended for This is an introductory-level Java programming course, designed for experienced developers who wish to get up and running with Java, or who need to reinforce sound Java coding practices, immediately. Overview Working in a hands-on learning environment, guided by our expert team, attendees will learn to: Understand not only the fundamentals of the Java language, but also its importance, uses, strengths and weaknesses Understand the basics of the Java language and how it relates to OO programming and the Object Model Learn to use Java exception handling features Work with the Modular system (Project Jigsaw) Understand and use classes, inheritance and polymorphism Understand and use collections, generics, autoboxing, and enumerations Process large amount of data using Lambda expressions and the Stream API Abstract, static and private methods in interfaces Take advantage of the Java tooling that is available with the programming environment being used in the class Specific Java 11 features covered: Using the Local Variable Type in Lambda expressions; Updates made to the String AP Time Permitting: Quick look ahead - Java 12, Java 13, Java 14 and Beyond If you're an experienced OO developer (coming from a C# or C++ background, etc.) who needs to transition to programming in Java, this fast-paced, hands-on course will get you there quickly. Fast Track to Java Programming for OO Experienced Developers is a four-day, lab-intensive class where you'll quickly be immersed in working with the latest Java 11 programming techniques, using best practices for writing solid, robust (and well-written!) modern object-oriented applications. In addition to learning excellent, current coding skills in Java, you'll explore the new improved features for better performance and new capabilities for addressing rapid application development that Java 11 brings to the table. This course includes several key aspects that were introduced in Java 9, Java 10, and Java 11 including the Java Modular System, Local Variable Type Inference, and several API updates. This course also includes a Quick Look at what?s next in Java ? Java 12, Java 13, Java 14 and beyond. The Java Platform Java Platforms Lifecycle of a Java Program Responsibilities of JVM Documentation and Code Reuse Using the JDK Setting Up Environment Locating Class Files Compiling Package Classes Source and Class Files Java Applications The Eclipse Paradigm Workbench and Workspace Views Editors Perspectives Projects Writing a Simple Class Classes in Java Class Modifiers and Types Class Instance Variables Primitives vs. Object References Creating Objects Adding Methods to the Class Passing Parameters into Methods Returning a Value from a Method Overloaded Methods Constructors Optimizing Constructor Usage Language Statements Operators Comparison and Logical Operators Looping Continue and Break Statements The switch Statement The for-each() Loop Using Strings Create an instance of the String class Test if two strings are equal Get the length of a string Parse a string for its token components Perform a case-insensitive equality test Build up a string using StringBuffer Contrast String, StringBuffer, and StringBuilder Specializing in a Subclass Extending a Class Casting The Object Class Default Constructor Implicit Constructor Chaining Fields and Variables Instance vs. Local Variables: Usage Differences Data Types Default Values Block Scoping Rules Final and Static Fields Static Methods Using Arrays Arrays Accessing the Array Multidimensional Arrays Copying Arrays Variable Arguments Local-Variable Type Inference Type inference Infering Types of Local Variables The var Reserved Type name Benefits of Using var Backward Compatibility Java Packages and Visibility Class Location of Packages The Package Keyword Importing Classes Executing Programs Visibility in the Modular System Java Naming Conventions Inheritance and Polymorphism Polymorphism: The Subclasses Upcasting vs. Downcasting Calling Superclass Methods from Subclass The final Keyword Interfaces and Abstract Classes Separating Capability from Implementation Abstract Classes Implementing an Interface Abstract Classes vs. Interfaces Introduction to Exception Handling Exception Architecture Throwing Exceptions Checked vs. Unchecked Exceptions Exceptions Handling Multiple Exceptions Automatic Closure of Resources Creating Your Own Exceptions Utility Classes Wrapper Classes Autoboxing/Unboxing Enumeration Syntax Using Static imports Introduction to Generics Generics and Subtyping Bounded Wildcards Generic Methods Legacy Calls to Generics When Generics Should Be Used Lambda Expressions and Functional Interface Lambda Expression Syntax Functional Interfaces Type Inference in Java 8 Method references Collections Characterizing Collections Collection Interface Hierarchy The Set, List and Queue Interfaces Map Interfaces Using Collections Collection Sorting Comparators Using the Right Collection Lambda expressions in Collections Streams Processing Collections of data The Stream interface Reduction and Parallelism Filtering collection data Sorting Collection data Map collection data Find elements in Stream Numeric Streams Create infinite Streams Sources for using Streams Collectors Creating Collections from a Stream Group elements in the Stream Multi-level grouping of elements Partitioning Streams Introduction to the Module System Introduce Project Jigsaw Classpath and Encapsulation The JDK internal APIs Java 9 Platform modules Defining application modules Define module dependencies Implicit dependencies Implied Readability Exporting packages Java Date/Time The Date and Calendar classes Introduce the new Date/Time API LocalDate, LocalDateTime, etc. Formatting Dates Working with time zones Manipulate date/time values Java 12 and beyond Provide an overview of changes since Java 11 Introduce Preview Features Records (Java 14) Switch Expressions (Java 12, Java 13, Java 14) Text Blocks (Java 13, Java 14) Helpful NullPointerExceptions (Java 14) Pattern Matching for instanceof (Java 14) Additional course details: Nexus Humans Fast Track to Core Java Programming for Object Oriented Developers (TT2104-J11) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Fast Track to Core Java Programming for Object Oriented Developers (TT2104-J11) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The target audience for this textbook is all Oracle professionals, both business and systems professionals. Among the specific groups for whom this textbook will be helpful are: ? Business and non-IT professionals ? Application designers and database developers ? Business Intelligence (BI) analysts and consumers ? Database administrators ? Web server administrators Overview The first portion of this textbook considers the logical models upon which a relational database is based and the various configurations and environments in which you may work with the Oracle database. The next segment focuses on the actual SQL syntax for writing database queries. You will begin with the simplest of queries and then proceed onto moderately complex query scenarios. Finally, this textbook covers the DDL, DML and transaction control portions of the SQL language that allow one to create, maintain and manipulate application database objects and application data. This textbook takes a unique approach to SQL training in that it incorporates data modeling theory, relational database theory, graphical depictions of theoretical concepts and numerous examples of actual SQL syntax into one learning vehicle. Relational Databases & Data Models About Data Models About the Relational Model The Electronics Data Model About the Relational DBMS Selection & Setup of the Database Interface Considering Available Tools Selecting the Appropriate Tool Oracle Net Database Connections Oracle PAAS Database Connections Setup SQL Developer Setup SQL*Plus Setup Jdeveloper Using the Database Interface About Bind & Substitution Variables Using SQL Developer Using SQL*Plus Introduction to the SQL Language About the SQL Language Characteristics of SQL Introducing SQL Using Select SQL Rules The Select Statement The Select Statement Distinct/Unique Keyword Using Alias Names Restricting Results with the Where Clause About Logical Operators Equality Operator Boolean Operators REGEXP_LIKE() In Operator Sorting Data with the Order By Clause About the Order by Clause Multiple Column Sorts Specify the Sort Sequence About Null Values within Sorts Using Column Aliases Pseudo Columns, Functions & Top-N Queries Rowid Pseudo Column ORA_ROWSCN PSEUDO Column ROWNUM Pseudo Column About the Built-In Functions SYSDATE User & UID SESSIONTIMEZONE Function Using the Dual Table Row Limiting & Top-N Queries FETCH First x Rows Only Clause OFFSET x Rows Clause FETCH?PERCENT Clause The WITH TIES Option Joining Tables About Joins Inner Joins Reflexive Join Non-Key Join Outer Join Using the Set Operators About the Set Operators SQL Set Operator Examples UNION Example INTERECT Example MINUS Example UNION All Summary Functions Using Sub-Queries Finding Data with Sub-Queries Standard Sub-Queries Correlated Sub-Queries The EXISTS Operator Aggregating Data within Groups About Summary Groups Find Groups within the Tables Select Data From the Base Tables Select Groups from the Results Use DDL to Create & Manage Tables Create Table Statement Column Data Types Not Null Default Describe Alter Table Statement Drop Table Statement Table DDL Using SQL Developer Alter User Statement Alter Session Statement NLS_Language NLS_Date Use DML to Manipulate Data The Insert Statement The Delete Statement The Update Statement About Transactions Transaction Rollback Transaction Commit Transaction Savepoint The Set Transaction Statement Set Transaction Read Only Statement Rules Understanding the Data Models The Company Data Model The Electronics Data Model About the SQL-99 Standard SQL-92 & SQL-99 Cross Joins Natural Joins Inner Joins Implicit Inner Join Outer Joins Anti Joins Named Sub-Queries Enhancing Groups with Rollup & Cube Using Rollup The Grouping() Function Using Cube SQL Functions: Character Handling What are the SQL Functions? String Formatting Functions UPPER(), LOWER() Example INITCAP() Example Character Codes Functions CHR((), ASCII() Examples PAD & TRIM Functions RPAD() Example RTRIM() Example TRIM() Example String Manipulation Functions DECODE () Example SUBSTR() Example INSTR() Example TRANSLATE() Example REPLACE() Example String Comparison Functions LEAST() Example Phonetic Search Function SOUNDEX() Example SQL Functions: Numeric Handling About the Numeric Data Functions GREATEST() Example ABS() Example ROUND() Example TRUNC() Example SIGN() Example TO_NUMBER() Example & Data ype Conversions NULL VALUES FUNCTIONS NVL() & NVL2() Function NVL() Example (Character) NVL() Example (Numeric Loss of Data) NVL() Example (Numeric Output) NVL2() Example COALESCE() Function NULLIF() Function SQL Functions: Date Handling Date Formatting Functions TO_CHAR() & TO_DATE() Format Patterns TO_CHAR() Examples TO_DATE() Examples EXTRACT() Example Date Arithmetic Functions MONTHS_BETWEEN() Example ADD_MONTHS() Example LAST_DAY() Example NEXT_DAY() Example TRUNC(), ROUND() Dates Example NEW_ TIME() Example About V$TIMEZONE_NAMES CAST() FUNCTION & TIME ZONES Database Objects: About Database Objects About Database Objects About Schemas Making Object References Database Objects: Relational Views About Relations Views The Create View Statement Why Use Views? Accessing Views with DML Maintaining View Definitions Alter View Drop View DDL Using SQL Developer Database Objects: Indexes About Indexes Create & Drop Index Statements Indexes & Performance Data Dictionary Storage Database Objects: Creating Other Objects About Sequences Referencing NEXTVAL Referencing CURRVAL Within the DEFAULT Clause Alter Sequence & Drop Sequence ALTER SEQUENCE DROP SEQUENCE About Identity Columns CREATE TABLE?GENERATED AS IDENTITY ALTER TABLE?GENERATED AS IDENTITY Start With Limit Value ALTER TABLE...DROP IDENTITY About Synonyms CREATE & DROP SYNONYM Statements CREATE SYNONYM DROP SYNONYM Public Vs Private Synonyms CREATE SCHEMA AUTHORIZATION Database Objects: Object Management Using DDL The RENAME Statement TABLESPACE Placement CREATE TABLE?TABLESPACE The Comment Statement The TRUNCATE TABLE Statement Database Objects: Security About Object Security Grant Object Privileges Revoke Object Privileges Object Privileges & SQL Developer Data Integrity Using Constraints About Constraints NOT NULL Constraint NOT NULL Example CHECK Constraint UNIQUE Constraint PRIMARY KEY Constraint REFERENCES Constraint ON DELETE CASCADE Example ON DELETE SET NULL Example Constraints on Existing Tables Constraints & SQL Developer Managing Constraint Definitions RENAMING & DROPPING Constraints ENABLING & DISABLING Constraints DEFERRED Constraint Enforcement SET CONSTRAINTS Handling Constraint Exceptions Constraints with Views DATA Dictionary Storage The Data Dictionary Structure More About the Data Dictionary OBJECT-SPECIFIC Dictionary Views USER_UPDATABLE_COLUMNS The Dictionary Structure METADATA & SQL Developer Additional course details: Nexus Humans Oracle 12c SQL Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle 12c SQL Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Security engineer Network engineer Network designer Network administrator Systems engineer Consulting systems engineer Technical solutions architect Network manager Cisco integrators and partners Overview After taking this course, you should be able to: Describe information security concepts and strategies within the network Describe common TCP/IP, network application, and endpoint attacks Describe how various network security technologies work together to guard against attacks Implement access control on Cisco ASA appliance and Cisco Firepower Next-Generation Firewall Describe and implement basic email content security features and functions provided by Cisco Email Security Appliance Describe and implement web content security features and functions provided by Cisco Web Security Appliance Describe Cisco Umbrella security capabilities, deployment models, policy management, and Investigate console Introduce VPNs and describe cryptography solutions and algorithms Describe Cisco secure site-to-site connectivity solutions and explain how to deploy Cisco Internetwork Operating System (Cisco IOS) Virtual Tunnel Interface (VTI)-based point-to-point IPsec VPNs, and point-to-point IPsec VPN on the Cisco ASA and Cisco Firepower Next-Generation Firewall (NGFW) Describe and deploy Cisco secure remote access connectivity solutions and describe how to configure 802.1X and Extensible Authentication Protocol (EAP) authentication Provide basic understanding of endpoint security and describe Advanced Malware Protection (AMP) for Endpoints architecture and basic features Examine various defenses on Cisco devices that protect the control and management plane Configure and verify Cisco IOS software Layer 2 and Layer 3 data plane controls Describe Cisco Stealthwatch Enterprise and Stealthwatch Cloud solutions Describe basics of cloud computing and common cloud attacks and how to secure cloud environment The Implementing and Operating Cisco Security Core Technologies (SCOR) v1.0 course helps you prepare for the Cisco© CCNP© Security and CCIE© Security certifications and for senior-level security roles. In this course, you will master the skills and technologies you need to implement core Cisco security solutions to provide advanced threat protection against cybersecurity attacks. You will learn security for networks, cloud and content, endpoint protection, secure network access, visibility, and enforcements. You will get extensive hands-on experience deploying Cisco Firepower© Next-Generation Firewall and Cisco Adaptive Security Appliance (ASA) Firewall; configuring access control policies, mail policies, and 802.1X Authentication; and more. You will get introductory practice on Cisco Stealthwatch© Enterprise and Cisco Stealthwatch Cloud threat detection features. This course, including the self-paced material, helps prepare you to take the exam, Implementing and Operating Cisco Security Core Technologies (350-701 SCOR), which leads to the new CCNP Security, CCIE Security, and the Cisco Certified Specialist - Security Core certifications. Describing Information Security Concepts* Information Security Overview Assets, Vulnerabilities, and Countermeasures Managing Risk Vulnerability Assessment Understanding Common Vulnerability Scoring System (CVSS) Describing Common TCP/IP Attacks* Legacy TCP/IP Vulnerabilities IP Vulnerabilities Internet Control Message Protocol (ICMP) Vulnerabilities TCP Vulnerabilities User Datagram Protocol (UDP) Vulnerabilities Attack Surface and Attack Vectors Reconnaissance Attacks Access Attacks Man-in-the-Middle Attacks Denial of Service and Distributed Denial of Service Attacks Reflection and Amplification Attacks Spoofing Attacks Dynamic Host Configuration Protocol (DHCP) Attacks Describing Common Network Application Attacks* Password Attacks Domain Name System (DNS)-Based Attacks DNS Tunneling Web-Based Attacks HTTP 302 Cushioning Command Injections SQL Injections Cross-Site Scripting and Request Forgery Email-Based Attacks Describing Common Endpoint Attacks* Buffer Overflow Malware Reconnaissance Attack Gaining Access and Control Gaining Access via Social Engineering Gaining Access via Web-Based Attacks Exploit Kits and Rootkits Privilege Escalation Post-Exploitation Phase Angler Exploit Kit Describing Network Security Technologies Defense-in-Depth Strategy Defending Across the Attack Continuum Network Segmentation and Virtualization Overview Stateful Firewall Overview Security Intelligence Overview Threat Information Standardization Network-Based Malware Protection Overview Intrusion Prevention System (IPS) Overview Next Generation Firewall Overview Email Content Security Overview Web Content Security Overview Threat Analytic Systems Overview DNS Security Overview Authentication, Authorization, and Accounting Overview Identity and Access Management Overview Virtual Private Network Technology Overview Network Security Device Form Factors Overview Deploying Cisco ASA Firewall Cisco ASA Deployment Types Cisco ASA Interface Security Levels Cisco ASA Objects and Object Groups Network Address Translation Cisco ASA Interface Access Control Lists (ACLs) Cisco ASA Global ACLs Cisco ASA Advanced Access Policies Cisco ASA High Availability Overview Deploying Cisco Firepower Next-Generation Firewall Cisco Firepower NGFW Deployments Cisco Firepower NGFW Packet Processing and Policies Cisco Firepower NGFW Objects Cisco Firepower NGFW Network Address Translation (NAT) Cisco Firepower NGFW Prefilter Policies Cisco Firepower NGFW Access Control Policies Cisco Firepower NGFW Security Intelligence Cisco Firepower NGFW Discovery Policies Cisco Firepower NGFW IPS Policies Cisco Firepower NGFW Malware and File Policies Deploying Email Content Security Cisco Email Content Security Overview Simple Mail Transfer Protocol (SMTP) Overview Email Pipeline Overview Public and Private Listeners Host Access Table Overview Recipient Access Table Overview Mail Policies Overview Protection Against Spam and Graymail Anti-virus and Anti-malware Protection Outbreak Filters Content Filters Data Loss Prevention Email Encryption Deploying Web Content Security Cisco Web Security Appliance (WSA) Overview Deployment Options Network Users Authentication Secure HTTP (HTTPS) Traffic Decryption Access Policies and Identification Profiles Acceptable Use Controls Settings Anti-Malware Protection Deploying Cisco Umbrella* Cisco Umbrella Architecture Deploying Cisco Umbrella Cisco Umbrella Roaming Client Managing Cisco Umbrella Cisco Umbrella Investigate Overview and Concepts Explaining VPN Technologies and Cryptography VPN Definition VPN Types Secure Communication and Cryptographic Services Keys in Cryptography Public Key Infrastructure Introducing Cisco Secure Site-to-Site VPN Solutions Site-to-Site VPN Topologies IPsec VPN Overview IPsec Static Crypto Maps IPsec Static Virtual Tunnel Interface Dynamic Multipoint VPN Cisco IOS FlexVPN Deploying Cisco IOS VTI-Based Point-to-Point IPsec VPNs Cisco IOS VTIs Static VTI Point-to-Point IPsec Internet Key Exchange (IKE) v2 VPN Configuration Deploying Point-to-Point IPsec VPNs on the Cisco ASA and Cisco Firepower NGFW Point-to-Point VPNs on the Cisco ASA and Cisco Firepower NGFW Cisco ASA Point-to-Point VPN Configuration Cisco Firepower NGFW Point-to-Point VPN Configuration Introducing Cisco Secure Remote Access VPN Solutions Remote Access VPN Components Remote Access VPN Technologies Secure Sockets Layer (SSL) Overview Deploying Remote Access SSL VPNs on the Cisco ASA and Cisco Firepower NGFW Remote Access Configuration Concepts Connection Profiles Group Policies Cisco ASA Remote Access VPN Configuration Cisco Firepower NGFW Remote Access VPN Configuration Explaining Cisco Secure Network Access Solutions Cisco Secure Network Access Cisco Secure Network Access Components AAA Role in Cisco Secure Network Access Solution Cisco Identity Services Engine Cisco TrustSec Describing 802.1X Authentication 802.1X and Extensible Authentication Protocol (EAP) EAP Methods Role of Remote Authentication Dial-in User Service (RADIUS) in 802.1X Communications RADIUS Change of Authorization Configuring 802.1X Authentication Cisco Catalyst© Switch 802.1X Configuration Cisco Wireless LAN Controller (WLC) 802.1X Configuration Cisco Identity Services Engine (ISE) 802.1X Configuration Supplicant 802.1x Configuration Cisco Central Web Authentication Describing Endpoint Security Technologies* Host-Based Personal Firewall Host-Based Anti-Virus Host-Based Intrusion Prevention System Application Whitelists and Blacklists Host-Based Malware Protection Sandboxing Overview File Integrity Checking Deploying Cisco Advanced Malware Protection (AMP) for Endpoints* Cisco AMP for Endpoints Architecture Cisco AMP for Endpoints Engines Retrospective Security with Cisco AMP Cisco AMP Device and File Trajectory Managing Cisco AMP for Endpoints Introducing Network Infrastructure Protection* Identifying Network Device Planes Control Plane Security Controls Management Plane Security Controls Network Telemetry Layer 2 Data Plane Security Controls Layer 3 Data Plane Security Controls Deploying Control Plane Security Controls* Infrastructure ACLs Control Plane Policing Control Plane Protection Routing Protocol Security Deploying Layer 2 Data Plane Security Controls* Overview of Layer 2 Data Plane Security Controls Virtual LAN (VLAN)-Based Attacks Mitigation Sp

Duration 5 Days 30 CPD hours This course is intended for In order to be successful in this course you should have incoming hands-on experience with another programming language. This course is not for non-developers or new developers. Possible roles that may attend this course include: Software Developers: Professionals who have been working with other programming languages and want to expand their skillset by learning Java and its object-oriented features. Web Developers: Those who work on web applications and want to enhance their back-end development capabilities with Java. Mobile App Developers: Developers who wish to enter the world of Android app development, where Java is a widely used language for creating mobile applications. Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in core OO coding and Java development skills, coupling the most current, effective techniques with the soundest industry practices. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn to: Understand what OO programming is and what the advantages of OO are in today's world Work with objects, classes, and OO implementations Understand the basic concepts of OO such as encapsulation, inheritance, polymorphism, and abstraction Understand not only the fundamentals of the Java language, but also its importance, uses, strengths and weaknesses Understand the basics of the Java language and how?it relates to OO programming and the Object Model Learn to use Java exception handling Understand and use classes, inheritance and polymorphism Understand and use collections, generics, autoboxing, and enumerations Become familiar with the concept of functional programming using Lambda Expressions Process large amounts of data using the Stream API introduced in Java 8 Discover the new Date/Time API Use the JDBC API for database access Work with annotations Take advantage of the Java tooling that is available with the programming environment being used in the class Java 8 Features: Lambda Expressions, Method and Constructor references, The Streams API, Collectors, The Optional class Geared for experienced developers, Basic Java Programming for Developers New to OO, this hands-on, workshop-style course will provide you with an immersive learning experience that will expand your skillset and open doors to new opportunities within the ever-growing technology landscape. Mastering Java and its powerful capabilities will provide you with the competitive edge you need to stand out in today's fast-paced development world. Working in a hands-on learning environment led by our expert coach, you?ll thoroughly explore the foundations of the Java platform, essential programming concepts, and advanced topics, ensuring you acquire a strong understanding of the language and its ecosystem. The object-oriented programming principles taught in this course promote code reusability and maintainability, enabling you to streamline development processes and reduce long-term costs. As you progress through the course, you will also gain familiarity with using an IDE, enhancing your development workflow and collaboration with other Java developers, enabling you to integrate seamlessly into new projects and teams. You?ll also gain practical experience in applying the concepts and techniques learned, solidifying your newly acquired skills and facilitating their direct application in real-world scenarios. You?ll exit this course empowered to create robust, scalable, and efficient Java-based applications that drive innovation and growth for your organization The Java Platform The Java Platform Lifecycle of a Java Program Responsibilities of JVM Documentation and Code Reuse Using the JDK Explain the JDK?s file structure Use the command line compiler to compile a Java class Use the command line Java interpreter to run a Java application class The IntelliJ Paradigm Introduce the IntelliJ IDE The Basics of the IntelliJ interface IntelliJ Projects and Modules Creating and running Java applications Writing a Simple Class Write a Java class that does not explicitly extend another class Define instance variables for a Java class Create object instances Primitives vs Object References Implement a main method to create an instance of the defined class Adding Methods to the Class Write a class with accessor methods to read and write instance variables Write a constructor to initialize an instance with data Write a constructor that calls other constructors of the class to benefit from code reuse Use the this keyword to distinguish local variables from instance variables Object-Oriented Programming Real-World Objects Classes and Objects Object Behavior Methods and Messages Inheritance, Abstraction, and Polymorphism Encapsulation Inheritance Method Overriding Polymorphism Essential Java Programming Essential Java Programming Language Statements Arithmetic operators Operators to increment and decrement numbers Comparison operators Logical operators Return type of comparison and logical operators Use for loops Switch Expressions Switch Expressions and yield Using Strings and Text Blocks Create an instance of the String class Test if two strings are equal Get the length of a string Parse a string for its token components Perform a case-insensitive equality test Build up a string using StringBuffer Contrast String, StringBuffer,and StringBuilder Compact Strings Text Blocks Specializing in a Subclass Constructing a class that extends another class Implementing equals and toString Writing constructors that pass initialization data to parent constructor Using instanceof to verify type of an object reference Pattern matching for instanceof Overriding subclass methods Safely casting references to a more refined type Fields and Variables Discuss Block Scoping Rules Distinguish between instance variables and method variables within a method Explain the difference between the terms field and variable List the default values for instance variables Final and Static fields and methods Local Variable type inference Using Arrays Declaring an array reference Allocating an array Initializing the entries in an array Writing methods with a variable number of arguments Records Data Objects in Java Introduce records as carrier of immutable data Defining records Java Packages and Visibility Use the package keyword to define a class within a specific package Discuss levels of accessibility/visibility Using the import keyword to declare references to classes in a specific package Using the standard type naming conventions Visibility in the Java Modular System Correctly executing a Java application class The Java modular system Defining Modules Inheritance and Polymorphism Write a subclass with a method that overrides a method in the superclass Group objects by their common supertype Utilize polymorphism Cast a supertype reference to a valid subtype reference Use the final keyword on methods and classes to prevent overriding Interfaces and Abstract Classes Define supertype contracts using abstract classes Implement concrete classes based on abstract classes Define supertype contracts using interfaces Implement concrete classes based on interfaces Explain advantage of interfaces over abstract classes Explain advantage of abstract classes over interfaces Static, default and private methods in interfaces Sealed classes Introduce Sealed classes The sealed and permits modifiers Sealed Interfaces Exception Handling Introduction to Exception Handling Introduce the Exception architecture Defining a try/catch blocks Checked vs Unchecked exceptions Exceptions Defining your own application exceptions Automatic closure of resources Suppressed exceptions Handling multiple exceptions in one catch Helpful Nullpointers Enhanced try-with-resources Java Developer's Toolbox Developing applications Introduce the wrapper classes Explain Autoboxing and Unboxing Converting String representations of primitive numbers into their primitive types Defining Enumerations Using static imports Deprecating methods Advanced Java Programming Introduction to Generics Generics and Subtyping Bounded Wildcards Generic Methods Legacy Calls To Generics When Generics Should Be Used Lambda Expressions and Functional Interface Understanding the concept of functional programming Writing lambda expressions Understanding functional interfaces Collections Provide an overview of the Collection API Review the different collection implementations (Set, List and Queue) Explore how generics are used with collections Examine iterators for working with collections Using Collections Collection Sorting Comparators Using the Right Collection Lambda expressions in Collections Bonus Topics: Time Permitting Streams Understanding the problem with collections in Java Thinking of program solutions in a declarative way Use the Stream API to process collections of data Understand the difference between intermediate and terminal stream operations Filtering elements from a Stream Finding element(s) within a Stream Collecting the elements from a Stream into a List takeWhile and dropWhile intermediate operations Collectors Using different ways to collect the items from a Stream Grouping elements within a stream Gathering statistics about numeric property of elements in a stream

A flexible, modular-based, programme to heighten participants' awareness of ways in which their operations can affect the environment, the principles of environmental management and the practical steps they need to take as individuals and as an organisation to improve environmental performance. Depending on the course modules selected, this programme will give participants: Increased awareness of relevant environmental issues A greater understanding of, and commitment to, the organisation's environmental management programme Preparation for any responsibilities they may have under an Environmental Management System Further benefits according to options chosen 1 Environmental awareness Definition of 'the environment' Key environmental issuesGlobal warmingOzone depletionAcid rainAir qualityWater pollutionContaminated landLand take and green belt shrinkageResource usageHabitat destruction and species extinctions. Option: This module can be used to explain the key environmental issues related to the activities of your own organisation. Diagrams, photos, pictures, examples and statistics relevant to your own organisation are used where possible to illustrate the points being made. 2 Environmental legislation Key elements of environmental legislation affecting the activities of your organisation - including international, European and UK legislation. Legislation of particular relevance to your organisation - how it affects the operations of your organisation Option: Legislation can be dealt with according to which aspect of the environment it protects (eg, air, water, waste) or which part of your organisation's activities it affects Consequences of breaching legislation 3 Environmental management systems Overview of what an environmental management system isHow is an Environmental Management System (EMS) designed and put together?Key elements (emphasising Plan - Do - Check - Review cycle)The need to continually improve Pros and consReasons for having an EMSBenefits of an EMSConsequences of not managing the environmentCosts of installing an EMS Explanation of ISO 14001 and EMAS standards and guidance as applicable to the EMSs of your organisationOverview of your organisation's EMSHow it was set up / is being developed / operatesWho is responsible for itKey parts of system (eg, environmental policy, objectives and targets) identified and discussedEMS documentation - what and where it is. Workshop option: Brainstorm 'Pros and cons' with the participants, come up with all their ideas for good and bad things about EMS and demonstrate that the 'good' list is longer than the 'bad' 4 Environmental consequences Define what an environmental impact is and discuss how they are determined, with reference to the EMS Identify why we want to determine the environmental consequences of operations and activities; how they are used in the EMS for planning, and reducing the impact on the environment Establish key environmental consequences of construction and operational activities on the site; discuss significance ranking and the control measures in place in your organisation. Workshop option: In small groups, participants are asked to identify the impact on the environment of your organisation's activities or a part of their activities. They are then asked to rank these impacts in terms of their significance, using guidelines provided to help them be aware of the contributing factors (eg, frequency, severity). For a selected number of the impacts, the participants are asked to identify what control measures there are and which of these they play a part in. All stages can be discussed with trainers as a whole group at various stages during the workshop. 5 Protected species, nature conservation and invasive weeds Nature conservation, landscape and visual issues in the planning process - overview of key nature UK wildlife legislation, EIA, appropriate timing of surveys, Hedgerow regulations and landscape and visual impact issues Ecological issues - ecological legislation, significant species, hedgerows Archaeology in the development process - why archaeology is important, organisation in the UK, legislation and planning guidance Construction phase issues and consents - major environmental issues during construction, including water resources and land drainage consents, discharges to land or water, water abstraction, public rights of way, tree protection, waste management, Special waste, noise, good practice pollution control and Environmental Audits Identification and management of invasive weeds - including legal position regarding management 6 Chemicals and fuels handling and storage How health and safety management is closely linked to environmental management of materials Planning - what mechanisms are in place for planning materials use; legislation, guidance and policies which define how to manage materials Materials storage - what are the considerations for storing materials, covering:Labels: what are the different types and what do they tell us?Storage facilities: what are the requirements for safe storage of materials (eg, signs, secondary containment, access, segregation, lids/covers)Handling: safe handling for protecting the environment, organisational procedures, high risk situations (eg, decanting, deliveries), how to reduce the risks (eg, use of funnels, proper supervision, training)COSHH and MSDS: brief explanation of legislation and its role in environmental control of hazardous materials, how to use the information provided by COSHH assessments Option: These sessions can be illustrated with photographs/pictures and examples of good and bad storage and handling practices Workshop Options: Labelling Quiz - quick-fire quiz on what different labels tell us; Build a Storage Facility - participants are asked to consider all the environmental requirements for building a safe storage facility for their organisation 7 On-site control measures Overview of the legislation associated with nuisance issues on site and mitigating problems when they arise Examples of bad practice, including fuel storage tanks and mobile equipment - costs involved with prosecution of fuel spills, remediation costs, management costs, legal fees, bad PR coverage Identification and management of contaminated land and relevant legislation Workshop option: Participants are provided with a site plan containing information on site features, environmental conditions and indications of potential issues 8 Waste management Why worry about waste? - a look at how waste disposal can impact on the environment, illustrated by examples of waste-related incidents, statistics on waste production on national, industry-wide and organisational levels, landfill site space, etc Legislation - overview of the relevant legislation, what the main requirements of the regulations are, what penalties there are, and the associated documentation (waste transfer notes) Waste classification - a more in-depth look at how waste is classified under legislation according to hazardous properties, referring to Environment Agency guidance Handling and storage requirements - what are the requirements of the applicable waste legislation and how are they covered by organisational procedures? Examples of good and bad environmental practice associated with handling and storing waste. Workshop option: 'Brown bag' exercise - participants pass round a bag containing tags each with a different waste printed on. They are asked to pick out a tag and identify the classification and the handling, storage and disposal requirements for the waste they select Waste minimisation - overview of the waste minimisation 'ladder' and its different options (elimination, reduction, reuse and recycling), benefits of waste minimisation, examples of waste minimisation techniques Workshop option: Participants are asked to identify opportunities that actually exist within the organisation for minimising production of waste that are not currently being taken advantage of 9 Auditing Requirements for environmental auditing of operations Auditing the EMS Types of internal and external audits Requirements EMS standards (ISO 14001 and EMAS) Carrying out internal audits and being prepared for external audits Workshop options:Mock audit 'Brown Bag' - can be used either for trainers to test participants as if they were in an audit situation, or for the participants to test each other and practice their auditing technique. The bag contains tags each with a different topic printed on (eg, waste skips); participants pass the bag round and select a tag; they are then questioned by the trainer or another participant about that topic as if they were in an audit situation. If the participants are auditing each other, they will be provided with a set of guidelines to keep in mind during the workshop.Virtual auditing - a more practical workshop where participants review photographs of situations/activities relevant to the organisation's operations. They are asked to identify all the good and bad environmental practices that are occurring in the situations. 10 Incident response What should you do when an incident does happen? What should be in a spill kit? When should you call in the experts? When should you inform the Environment Agency or Environmental Health Officer? Workshop option: The participants are provided with some incident scenarios and asked to develop a response to the incident 11 Monitoring and reporting Environmental monitoring programmes and procedures Monitoring and reporting as control measures for environmental consequences Monitoring and environmental 'STOP' card systems - personal and behavioural monitoring and reporting

When managers have too many decisions to make, it can have a serious impact on the speed and efficiency of the organisation. When those decisions are commercial ones, the results can wreak havoc with the bottom line. Often the problem arises when those below them or in operational areas of the organisation aren't equipped or allowed to make a decision for themselves. Issues get passed back up and that wastes time. This programme provides a solution, giving your entire team the skills to: And most importantly, they'll be able to do this in line with the broader aims and commercial objectives of the business. By the end of the programme participants will be able to: Fully appreciate the importance of effective decision-making in business Use the five-step 'Stop, Think, Act!' decision-making process Stop leaping to conclusions Really understand the situations and decisions they are dealing with Identify good options Evaluate those options Make decisions and then put them into action Apply these tools and techniques to all their decisions in future 1 Understanding the business we work in What are the critical factors in our business? What is the SWOT analysis for our business? 2 Understanding what decision-making is 3 Background Culture of 'having to be doing' To change things we have to think about it! We are paid to make decisions! 4 Recognise the opportunity to make a decision 5 The 'Stop, Think, Act!' technique 6 STOP! Recognise the opportunity to make a decision Don't leap to conclusions Get ready to think Initial questions:Is this my decision? (Do I have the authority?)Who is this going to affect? (Do they need to be included?)When do I need to make the decision? (What's the timeline?) 7 THINK! The 3 Cs - making sure we understand the decisions we have to make What is the context of this decision?What is the overall situation?Why is this decision important?What do we need to achieve?What will success look like? Do I have clarity about the decision I need to make?Can I write it down?Can I express it clearly in two sentences? What are the criteria?What are the critical commercial factors that we will use to select our options?What will we use to measure the business success? 8 ACT! Identifying options What data do I need to collect?Issues with today's overloadIdentifying what will help you Select optionsHow many options?Must match your criteriaMust achieve success'Decision compass' exercise Analyse optionsTabular methodRisk analysis (likelihood v effect)Head, heart and gut (is there any organisational history/bias that we are up against?) Making your decision Taking it to actionFirst actionsPlanning how to make it happen

M&O of engineering plant and services is becoming more important to the success of the core business. To select the right M&O technique for specific plant and equipment it is necessary to know what options are available, what they deliver and how they should be implemented. This course will help you consider options and techniques that provide best value based on that thorough understanding of the business need. M&O will increasingly be required to demonstrate it is delivering the optimum of cost and value and the main purpose of the course is to show how this can be achieved. Note: this is a purely indicative list of topics that can be covered. The content, duration, objectives and material used would all be adapted to match your specific requirements. This course will help you: Determine what the business needs from the M&O service Determine the cost and value of the various M&O options Prepare and present the business case for the selected M&O strategy Introduce meaningful KPIs based on performance-based service by the M&O provider Undertake a review of current M&O and make recommendations for improvement Introduce energy and carbon management performance criteria in M&O Better deal with project risk and uncertainties Motivate others to deliver a reliable and cost effective M&O service Note: this is a purely indicative list of topics that can be covered. The content, duration, objectives and material used would all be adapted to match your specific requirements. 1 What is maintenance and what is operation? - their relative importance to the business 2 Comparison of the various maintenance options and techniques, including: Planned preventative Run to failure Condition monitoring Business focused Business critical Total productive Reliability centred maintenance 3 Forms of contracts and service, including: Comprehensive Input driven Output driven Limited replacement Performance based M&O 4 Selecting the right options and making the business case 5 Continuous commissioning as a tool for delivering best value 6 Case studies

The importance of building services to the success of an organisation has never been greater and continues to grow. Developers and occupiers are becoming more aware of the contribution that building services make to the well being of occupants and hence their perception of the quality of the working environment. Those involved with the design, construction, maintenance and operation will increasingly be required to deliver building services that demonstrable contribution to the occupier's business. Energy efficiency, carbon management and occupant satisfaction depend substantially on the way building services are designed, managed and operated. To optimise these aspects, an informed strategic approach is essential. Tried and tested techniques and processes are available that, when applied holistically, will deliver substantial benefits. This course reviews best practice in the area and inspires participants to ensure that building services perform at their optimal level. To provide a better understanding of how building services can be designed, managed and operated to: Maximise occupant comfort, satisfaction and wellbeing Add value and contribute to the success of the business of the occupier Improve health safety Reduce operating cost, energy use, carbon emissions and environmental impact Optimise cost and value Provide strategies for continuous improvement and sustainable operation 1 Building services fundamentals The function of services in commercial buildings and their importance to the core business 2 Techniques and processes for optimising cost and value Programmed operation evaluation Continuous commissioning Lifetime product management Performance-based service Energy efficiency and the scope for environmental improvement 3 Making the business case and preparing the strategy Motivating decision-makers Empowering those who have to deliver the results Managing business risk 4 Strategy implementation and monitoring results Ensuring that rich and robust feedback is available to support continuous improvement and strategy enhancementWhen to get feedbackWhyHowWhat to do with it 5 Case histories and 'air time' Sharing experience and addressing specific issues of interest to participants Course review Close