In today's modern world, almost everything depends on computers, technology and Internet. So, it is important to keep data and information stored inside computers safe. Thanks to Internet, the world has become smaller and it's easier to reach people. But this has increased the amount of data leakage, hacking and unauthorised access. In order to reduce such incidents, it's essential to keep computers and Internet secure. This is where Cyber Security comes in. If you want to work as an IT specialist or Cyber Security expert, our Accredited Diploma in Cyber Security is designed just for you. You will learn about hacking, different types of malware and viruses. Besides that, you will learn how to keep computers and network secure from security breaches. This course provides you fundamental knowledge of Internet security and safety measures that initially prevents many unwanted attack to computers through internet. Course Highlights Accredited Diploma in Cyber Security is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Cyber Security into 26 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Cyber Security Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Cyber Security is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Cyber Security is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Accredited Diploma in Cyber Security - Updated Version Introduction 00:04:00 Cyber Security Everything You Need to Know 00:10:00 Types of Cyber Attacks 00:11:00 What is Hacking and How to Prevent It 00:10:00 Types of Hackers 00:08:00 Types of Malwares and How to Recognize Them 00:10:00 How to Detect and Protect Your Business From Malware Attacks 00:09:00 How to Identify, Prevent and Recover from Crypto Jacking 00:08:00 What is Phishing and Tips to Protect from Phishing Attacks 00:07:00 How to Guard Yourself from Visiting Unsafe Websites 00:10:00 Reduce the Risk of Cyber Attacks - Top Cyber Security Practices to Prevent a breach 00:08:00 Latest Cyber Security Tools You Should Know 00:10:00 Skill Needed for Cyber Security Expert 00:09:00 Tips to Create an Ideal Budget in Covid Era 00:06:00 How Should Companies Adapt their new Security Strategy post Pandemic? 00:05:00 Accredited Diploma in Cyber Security - Old Version Introduction FREE 00:30:00 Child Safety Online FREE 01:00:00 Secure Payment Sites 01:00:00 Online Banking 00:30:00 How To Keep Your Password Safe 00:30:00 Common Scams 01:00:00 How I Got Pharmed 01:00:00 Virus Protection 01:00:00 Self Maintenance 00:30:00 Personal Information Online 01:00:00 Is The Internet Safe? 00:30:00 Mock Exam Mock Exam- Accredited Diploma in Cyber Security 00:20:00 Final Exam Final Exam- Accredited Diploma in Cyber Security 00:20:00
Get to know what other are feeling simply through their Body Language Do you have trouble reading the situation in a room? Learn how to read a person's body language to understand the presence you are in and you can do that through this Body Language Diploma course. Body Language is a significant aspect of modern communications and relationships. Body Language is therefore very relevant to management and leadership, and to all aspects of work and business where communications can be seen and physically observed among people. Body language is also very relevant to relationships outside of work, for example in dating and mating, and in families and parenting. The sending and receiving of body language signals happens on conscious and unconscious levels.The study of body language, is also known as kinesics. This diploma course is created for people who need to learn more about communication. If you are someone who wants to learn body language and be able to communicate without speaking verbally, then you should consider this course. Course Highlights Body Language Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Body Language Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Body Language Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Body Language Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Body Language Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Body Language What Is Body Language FREE 00:15:00 How to Read Body Language FREE 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Communicating Effectively Module One - Getting Started FREE 00:30:00 Module Two - Communicating with Body Language FREE 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Body Language Diploma 00:30:00 Final Exam Final Exam- Body Language Diploma 00:30:00
Do you want to acquire the knowledge that will Help you Understand & Cope with Dishwashing? Discover the art of sparkling clean with our 'Dishwashing Dynamics' course - where every plate's potential is unrevealed. Embark on a journey through the world of dish care, exploring innovative techniques and sustainable practices. Transform an everyday chore into an exercise in efficiency and mindfulness, one dish at a time. Elevate your home environment or professional space with the gleam of well-kept wares and the satisfaction of impeccable hygiene. Dive into 'Dishwashing Dynamics' - because every clean dish is a canvas for culinary creation. Course Highlights Dishwashing is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Dishwashing for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students.It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Dishwashing Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Dishwashing is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Dishwashing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Dishwashing Module 01: Dishwashing Basics and Hygiene 00:05:00 Module 02: Manual Dishwashing Techniques 00:05:00 Module 03: Automatic Dishwasher Types and Operations 00:05:00 Module 04: Dishwashing Detergents, Chemicals, and Safety 00:05:00 Module 05: Dishwasher Maintenance 00:05:00 Module 06: Sustainable Dishwashing and Waste Management 00:04:00 Module 07: Cleaning the Kitchen 00:10:00
Grab the attention with this Course on Children Entertainment Are you having difficulties in keeping up with their energy? Then this course will help you. You will learn a vast number of different entertaining games you can play with children. A good game, played in the right spirit, may have great educational value. At the same time you won't feel exhausted after playing with them. Unstructured play away from screens and electronics is still critical to a child's development. It helps build their imagination. Outdoor play encourages kids to use their imaginations and be creative, and developing creativity is important to your child's future. Playing different games with other children will also help develop their social skills. Some of the most important social learning happens when there's no adult directing the activities and no website to follow. While completing the course, you will learn different ways to communicate with children through various games. The course consists of multiple units to help you grasp a better understanding. Course Highlights Children Entertainment Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Children Entertainment Diploma into 14 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 15 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Children Entertainment Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Children Entertainment Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Children Entertainment Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Children Entertainment Diploma Introduction FREE 00:15:00 HOUSEHOLD GAMES AND AMUSEMENTS FREE 01:30:00 CHURCH AND SCHOOL SOCIALS 01:30:00 OPTICAL ILLUSIONS 01:30:00 TABLE GAMES FOR ADULTS 01:30:00 OUTDOOR GAMES FOR ADULTS 01:00:00 HOLIDAY GAMES AND AMUSEMENTS 01:00:00 OUTDOOR GAMES FOR GIRLS 01:00:00 PASTIMES FOR CHILDREN 01:00:00 INDOOR GAMES FOR YOUNG CHILDREN 01:00:00 OUTDOOR GAMES FOR YOUNG CHILDREN 01:00:00 SINGING GAMES FOR CHILDREN 01:00:00 GAMES OF ARITHMETIC 01:00:00 ONE HUNDRED CONUNDRUMS 01:00:00 Mock Exam Mock Exam- Children Entertainment Diploma 00:20:00 Final Exam Final Exam- Children Entertainment Diploma 00:20:00
Course Overview Are you looking to improve your computer literacy or kickstart a career in the IT sector? This Professional Information Technology Course covers all the basics, from the anatomy of a PC to programming language and essential software. You will also explore the role of an IT Technician and Computer Programmer, including career path and opportunities. Through tutor-led guidance, you will learn about the latest IT technologies and gain the core skills required to gain employment in this field. You will also deepen your understanding of IT security and troubleshooting issues, to protect your PC and networks. Once you have successfully completed this course, a range of professions will be open to you, and you will have the certification and skills to maintain and upgrade any PC with confidence. This Information Technology Course is an introductory course, with no specific entry requirements. Fast track your career online and gain the practical knowledge to become an IT Technician or Programmer! What You Will Learn This Diploma in Information Technology is ideal for aspiring IT professionals and those who wish to improve their computer literacy. It provides essential information and guidance on networking, programming, troubleshooting and other key topics, covering the fundamental components of a PC. Understanding the Components of a PC Do You Need to Upgrade Your PC? Essential Software Every PC Must Have How to Install and Organise Your PC Tips & Guidelines for Troubleshooting How to Speak to a Technician The Role of a Computer Programmer An Introduction to Programming Language The Basics of Computer Networking Network Routing, Switching, Bridging & Security Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.
Diploma in Telephone Etiquette for Customer Service Are you working in Customer Service department? Are you doing your job as a telephone operator? Or are you in mass communication field? Do you want to know the manners and etiquettes of telephone communication? Do you need to learn the proper behaviors of a phone conversation? This course is designed for the learners who want to know the details about telephone manner or etiquette. Course Description: The course covers professional telephone techniques and calls handling etiquette, with an emphasis on customer service. If you or your staffs have to deal with clients either face to face or over the telephone, then this course will help you to develop a customer caring attitude to delivering service appropriately and consistently. The course teaches the methods and techniques to increase your etiquette so that you can handle customers accurately. You will learn the basics of phrasing and listening skills and will be confident enough to apply the knowledge in your real life. By the end of the course, you will be an expert in telephone etiquettes and can talk with the clients professionally. Course Highlights Accredited Diploma in Customer Service: Telephone Etiquette is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Customer Service: Telephone Etiquette into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Customer Service: Telephone Etiquette Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Customer Service: Telephone Etiquette is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Customer Service: Telephone Etiquette is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam-Accredited Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Accredited Diploma in Customer Service: Telephone Etiquette 00:20:00
Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Examine components, protocols, and variables that influence selection of the design and sizing of a PCCE deployment Identify concepts necessary to create CCE system design specifications and deployment plans Configure an advanced VXML application implementing DB lookup functionality and digit collection; use Call Studio and CCE Scripting tools to present call data collected from the caller to the gent desktop Discover how to install CCE software Administer CA signed security certificates to support the successful addition of a PCCE site Identify the tasks associated with adding Remote Site functionality to the PCCE environment Discuss integration of the CUIC, LiveData, and Finesse reporting environments Configure the PCCE Dial Plan end-to-end, incorporating the use of Cisco Unified Border Element (CUBE), Cisco Unified SIP Proxy (CUSP), Cisco Virtualized Voice Browsers (VVBs), Voice XML (VXML) Gateways (GW), and Significant Digits Examine concepts necessary to create CCE system design specifications and deployment plans Create a series of routing scripts using PCCE Configure Single sign-on for Unified CCE The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco© Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data, Single Sign-On (SSO), and process detail for the Contact Center Enterprise (CCE) solution with examples of the various deployment models. This integration process enables businesses and organizations to deliver a connected digital experience of continuous and capability-rich journeys for your customers, across time and channels. This course teaches you to install the CCE solution and provide Tier 2?3 solution support. The focus is on Day 1 support for a new CCE deployment. Planning a Cisco Packaged Contact Center Enterprise Deployment Packaged CCE Component Overview Call Flows Review Staging a Packaged CCE Deployment PCCE Deployment Planning and System Design Specification Software Compatibility and OS Requirements Preparing CCE Software for Installation General Considerations and System Requirements Active Directory Considerations Administering Security Certificates Security Certificate Overview Install and Configure Certificate Authority Introducing the Packaged CCE Integration Wizard PCCE Inventory and Service Accounts Run the PCCE Wizard Adding a Site to Packaged CCE Adding a Site to Packaged CCE PCCE Remote Site Overview Remote Site Security Certificate Considerations Integrating Cisco Unified Intelligence Center, LiveData, and Finesse Compare Real Time vs. Live Data Complete Cisco Unified Intelligence Center Integration Personalizing the Packaged CCE Dial Plan CCE Dial Plan Components Ingress Gateway and Cisco Unified Border Element Dial Plans Configuring to Validate Deployment Configuring to Validate Deployment Confirm Configuration Readiness Cisco Unified Communications Manager Administration Scripting for Packaged Contact Center Enterprise Configure Script Editor Use Microapps Configuring Single Sign-On SSO Overview Configure SSO Prerequisites Additional course details: Nexus Humans Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for This course is designed for technology leaders, solution developers, project managers, organizational decision makers, and other individuals seeking to demonstrate a vendor-neutral, cross-industry understanding of ethics in emerging data-driven technologies, such as AI, robotics, IoT, and data science. This course is also designed for professionals who want to pursue the CertNexus Certification Exam CET-110: Certified Ethical Emerging Technologies. Overview In this course, you will incorporate ethics into data-driven technologies such as AI, IoT, and data science. You will: Describe general concepts, theories, and challenges related to ethics and emerging technologies. Identify ethical risks. Practice ethical reasoning. Identify and mitigate safety and security risks. Identify and mitigate privacy risks. Identify and mitigate fairness and bias risks. Identify and mitigate transparency and explainability risks. Identify and mitigate accountability risks. Build an ethical organization. Develop ethical systems in technology-focused organizations. Mutually reinforcing innovations in computing and engineering are catapulting advances in technological production. From blockchain and artificial intelligence (AI) to gene editing and the Internet of Things (IoT), these advances come with tremendous opportunities for improvement in productivity, efficiency, and human well-being. But as scandals increasingly demonstrate, these advances also introduce new and serious risks of conflict and harm.Technology professionals now face growing demands to identify and mitigate ethical risks to human rights and the environment, as well as to navigate ethical tradeoffs between qualities such as privacy and accuracy, fairness and utility, and safety and accountability. This course provides the tools to identify and manage common ethical risks in the development of emerging data-driven technologies. It distills ethical theory, public regulations, and industry best practices into concrete skills and guidelines needed for the responsible development of digital products and services. By following the course's practical, problems-based approach, learners will become adept at applying theories, principles, frameworks, and techniques in their own roles and organizations. Introduction to Ethics of Emerging Technologies Topic A: What?s at Stake Topic B: Ethics and Why It Matters Topic C: Ethical Decision-Making in Practice Topic D: Causes of Ethical Failures Identifying Ethical Risks Topic A: Ethical Reasons Topic B: Stumbling Blocks for Ethical Reasoning Topic C: Identify Ethical Risks in Product Development Topic D: Tools for Identifying Ethical Risks Topic E: Use Regulations, Standards, and Human Rights to Identify Ethical Risks Ethical Reasoning in Practice Topic A: Ethical Theories Topic B: Use Ethical Decision-Making Frameworks Topic C: Select Options for Action Topic D: Avoid Problems in Ethical Decision-Making Identifying and Mitigating Security Risks Topic A: What Is Security? Topic B: Identify Security Risks Topic C: Security Tradeoffs Topic D: Mitigate Security Risks Identifying and Mitigating Privacy Risks Topic A: What Is Privacy? Topic B: Identify Privacy Risks Topic C: Privacy Tradeoffs Topic D: Mitigate Privacy Risks Identifying and Mitigating Fairness and Bias Risks Topic A: What Are Fairness and Bias? Topic B: Identify Bias Risks Topic C: Fairness Tradeoffs Topic D: Mitigate Bias Risks Identifying and Mitigating Transparency and Explainability Risks Topic A: What Are Transparency and Explainability? Topic B: Identify Transparency and Explainability Risks Topic C: Transparency and Explainability Tradeoffs Topic D: Mitigate Transparency and Explainability Risks Identifying and Mitigating Accountability Risks Topic A: What Is Accountability? Topic B: Identify Accountability Risks Topic C: Accountability Tradeoffs Topic D: Mitigate Accountability Risks Building an Ethical Organization Topic A: What Are Ethical Organizations? Topic B: Organizational Purpose Topic C: Ethics Awareness Topic D: Develop Professional Ethics within Organizations Developing Ethical Systems in Technology-Focused Organizations Topic A: Policy and Compliance Topic B: Metrics and Monitoring Topic C: Communication and Stakeholder Engagement Topic D: Ethical Leadership
Duration 4 Days 24 CPD hours This course is intended for The audience for this course is either: a Dynamics 365 consultant who wants to learn Commerce, or a retail analyst with core Dynamics 365 experience who wants to apply their skills to the Dynamics product family. Overview After completing this course, students will be able to: Configure Dynamics 365 Commerce Headquarters Configure products, prices, discounts, loyalty, and affiliations Manage Point of Sale (POS) in Dynamics 365 Commerce Configure and Manage Dynamics 365 Commerce call centers Manage e-commerce Dynamics 365 Commerce functional consultants set up and use the application functionality in Dynamics 365 Commerce, and provide support for the application. The functional consultant typically has a strong understanding of unified commerce business operations, and experience configuring, deploying, maintaining, and using Microsoft Dynamics 365 Commerce. This four-day course covers the essentials for the role Module 1: Get started with Dynamics 365 Commerce Introduction to Unified Commerce platform Dynamics 365 Commerce architecture Deployment of Dynamics 365 Commerce Hardware and peripherals Module 2: Configure Commerce Headquarters Configure prerequisites and Commerce parameters Configure and maintain payment processing Configure Commerce Data Exchange (CDX) Configure delivery modes and charges Configure and work with statements Module 3: Products and Merchandising Product information management Merchandising in Dynamics 365 Commerce Product recommendations and product discovery Module 4: Retail Pricing Manage Pricing Manage discounts and promotions Module 5: Loyalty and customer experience Customer Management Loyalty and affiliations Module 6: Point of sale Introduction to POS Channel Setup Configure Cash and Shift management Worker Setup Point of Sale Setup Customer management at POS Transaction processing Inventory processing End of day processing Reporting Configure and work with Task management Test POS Maintain registers and devices Localization Module 7: Configure and work with call centers in Dynamics 365 Commerce Configure channel Configure Product Catalogs Configure Order Holds Create call center orders Configure call center directed selling Configure Returns and Refunds Configure continuity orders and installment billing Module 8: Work with E-Commerce in Dynamics 365 Commerce Describe e-commerce core capabilities Configure an E-Commerce Channel in Dynamics 365 HQ Configure an E-Commerce site Configure and manage E-Commerce site content Describe & Demonstrate digital asset management Configure business-to-business (B2B) site Configure Ratings and reviews functionality Demonstrate E-Commerce Order Processing Module 9: Manage order fulfillment and inventory in Dynamics 365 Commerce Configure and work with Stock replenishment Configure and work with Order fulfillment Module 10: Work with Dynamics 365 Fraud Protection Overview of Dynamics Fraud Protection Describe Dynamics Fraud Protection Services Configure and work with Dynamics Fraud Protection with Dynamics 365 Commerce Additional course details: Nexus Humans MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for Data Protection Officers Data Protection Managers Auditors Legal Compliance Officers Security Manager Information Managers Anyone involved with data protection processes and programs Overview It will show the world that students know privacy laws and regulations and how to apply them, and that students know how to secure your place in the information economy. When students earn a CIPP credential, it means they've gained a foundational understanding of broad global concepts of privacy and data protection law and practice, including: jurisdictional laws, regulations and enforcement models; essential privacy concepts and principals; legal requirements for handling and transferring data and more. The Certified Information Privacy Professional/United States (CIPP/US) program, developed by the International Association of Privacy Professionals (IAPP) - the world?s largest comprehensive global information privacy community and resource, was the first professional certification ever to be offered in information privacy. The CIPP/US credential demonstrates a strong foundation in U.S. privacy laws and regulations and understanding of the legal requirements for the responsible transfer of sensitive personal data to/from the U.S., the EU and other jurisdictions.This course will provide you with a foundational understanding of broad global concepts of privacy and data protection law and practice, including: jurisdictional laws, regulations and enforcement models; essential privacy concepts and principals; legal requirements for handling and transferring data and more. Introduction to privacy Modern history of privacy Introduction to personal information Overview of data protection roles Summary of modern privacy frameworks Structure of U.S. law Structure and sources of U.S. law and relevant terms Governmental bodies having privacy and information security authority General Data Protection Regulation overview (GDPR) High-level overview of the GDPR Significance of the GDPR to U.S. organizations Roles and responsibilities outlined in the law California Consumer Privacy Act of 2018 (CCPA) High-level overview of the newly passed California Consumer Privacy Act of 2018 Scope Consumer rights Business obligations Enforcement Enforcement of U.S. privacy and security laws Distinguishing between criminal and civil liability Comparing federal and state authority Theories of legal liability Enforcement powers and responsibilities of government bodies, such as the FTC and state attorneys general Information management from a U.S. perspective Developing a privacy program Role of privacy professionals and accountability Employee training User preferences Managing vendors Data classification Federal versus state authority Differences between federal and state authority Preemption Healthcare Privacy laws in healthcare Major components of HIPAA Development of HITECH Privacy protections mandated by other significant healthcare laws Financial privacy Goals of financial privacy laws Key concepts of FCRA, FACTA and GLBA Red Flags Rule, Dodd-Frank and consumer protection laws Education Privacy rights and protections under FERPA Recent amendments provided by PPRA and NCLBA Telecommunications and marketing Rules and regulations of telecommunications entities Laws that govern marketing Addressing privacy in the digital advertising Law enforcement and privacy Privacy laws on intercepting communication Telecommunications industry and law enforcement Laws ensuring rights to financial privacy National security and privacy Rules and regulations on intercepting communication Evolution of the law Collaboration of government agencies and private companies to improve cybersecurity Civil litigation and privacy Privacy issues related to litigation Electronic discovery, redaction and protective orders U.S. discovery rules versus foreign laws Legal overview of workplace privacy Federal and state laws regulating and protecting employee privacy Federal laws prohibiting discrimination Privacy before, during and after employment Lifecycle of employee privacy Background screening Employee monitoring Investigating misconduct and termination Antidiscrimination laws ?Bring your own device? policies State data security laws State laws impacting data security Social Security number use regulation Laws governing data destruction Data breach notification laws Scope of state data breach notification law Nine elements of state data breach notification laws Major differences in state laws