Are you ready to advance your career in business management? With this exclusive Operations Management - Level 7, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Operations Management - Level 7 qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management - Level 7 prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Operations Management - Level 7 course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose This Operations Management - Level 7 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Bundle Course << Course 01: Operations Management - Level 7 Course 02: Level 7 Diploma in Leadership and Management Course 03: Level 5 Diploma in Business Analysis Course 04: Level 5 Diploma in Risk Management Course Course 05: Level 2 Diploma in Business Administration Course 06: Minute Taking Course >> Other Benefits of Operations Management - Level 7 Bundle Course << Free 6 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Operations Management - Level 7 course] Course Curriculum of Operations Management - Level 7 Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Operations Management - Level 7 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Operations Management - Level 7 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Operations Management - Level 7 course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this Operations Management - Level 7 course because it does not require any advanced knowledge or skills. Career path This Level 7 Diploma in Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included
Course Description If you are someone who is looking to gain a deeper understanding of airport management, this Airport Management: Part 2 course is the right choice for you. In this course, you will learn the design considerations for cargo terminals and how they function. You will also learn how to tackle noise pollution in the aviation industry. In addition, this Airport Management: Part 2 course will teach you how adverse weather conditions impact service delivery in the aviation industry. You will be able to explore the sustainable way of managing an airport. The course will also cover security management in the aviation industry. If all these sound good, what are you waiting for? Enrol today and start learning! Learning outcome Learn the design considerations for cargo terminals Gain knowledge on how to tackle noise pollution in the aviation industry Understand how adverse weather conditions impact the aviation industry Explore the sustainable way of airport management Enhance your knowledge about security management Understand the UK government's strategies and goals for the aviation industry How Much Do Airport Managers Earn? Senior - £45,000(Appx.) Average - £34,000(Appx.) Starting - £32,000(Appx.) Requirement Our Airport Management: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Airport Management: Part 2 Module 01: Cargo Management 00:17:00 Module 02: Aviation Noise Control 00:09:00 Module 03: Weather Control 00:14:00 Module 04: Sustainable Airport Management 00:15:00 Module 05: Security Management 00:15:00 Module 06: Innovation and Growth 00:14:00 Assignment Assignment - Airport Management: Part 2 00:00:00
Sales Management: Sales Diploma If you want to build your career as a sales manager or learn more skills in sales management but aren't sure where to begin, this Sales Management Diploma: Sales course will provide you with a solid foundation to become a confident sales manager and develop more advanced skills in Sales Management. This Sales Management: Sales Diploma course covers sales management training, the rules, and regulations of a company. You will also learn how to build leadership, strategic thinking, motivate people, and much more. This Sales: Sales Management course will provide you with a competitive advantage in your career, allowing you to stand out from other applicants and employees. Our experts have designed this Sales: Sales Management Diploma course to help you learn fast and efficiently, at your own speed and convenience. Enrol now and start learning. Main Course: Level 7: Sales Management (Sales) Free Courses Course 02: Level 5 Retail Management Course 03: Level 4 Time Management Course Special Offers of this Sales: Sales Course This Sales: Sales Course includes a FREE PDF Certificate. Lifetime access to this Sales: Sales Course Instant access to this Sales: Sales Course Get FREE Tutor Support from Monday to Friday in this Sales: Sales Course Others Benefits of Sales: Sales Management Course Free 03 PDF Certificate Expert Tutor Support Lifetime Access Unlimited Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Sales: Sales course ] Sales Management Diploma Course Curriculum of Sales Management Diploma Industry Experts designed this Sales Management Diploma course into 08 detailed lectures. Assessment Method of Sales Management Diploma After completing each module of the Sales Management Diploma Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Sales Management Diploma After completing the MCQ/Assignment assessment for this Sales Management Diploma course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Sales Management Diploma This Sales: Sales Management Diploma course is appropriate for those who want to get a head start in the sales sector or aspiring professionals working for public, private, volunteer and nonprofit organisations. Requirements Sales Management Diploma There are no specific requirements for this Sales: Sales Management Diploma Course because it does not require any advanced knowledge or skills. Career path Sales Management Diploma After completing this Sales: Sales Management Diploma course, you may be able to pursue a variety of promising career opportunities.
Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Project Management Consultancy course might help you get there! Expand your expertise with high-quality training - study the Project Management Consultancy course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Project Management Consultancy online training course. The Project Management Consultancy course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Project Management Consultancy course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Project Management Consultancy training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Project Management Consultancy course: Introduction to Construction Management Project Life Cycle and Success Preliminary Site Investigation & Site Organisation Construction Site Layout Planning and Managing Temporary Facilities Managing Sites Planning & Management of Equipment Construction Materials Management Stock Control Quality Assurance and Customer Care Legal Aspects of Contracting Managing Human Resources Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Assessment Process Once you have completed all the modules in the Project Management Consultancy course, you can assess your skills and knowledge with an optional assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Project Management Consultancy course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
ð Unlocking Success through Behaviour Management - Foundational Course: Master the Art of Positive Guidance! ð Welcome to our comprehensive course on 'Behaviour Management' - a transformative learning journey designed to empower educators, parents, and professionals with the essential skills needed to understand, address, and positively influence behavior. This course is your key to fostering a positive, supportive environment that promotes growth and development. ð Module 1: Introduction to Behavior Management Dive into the fundamentals of behavior management and set the stage for a successful learning experience. Explore the principles and theories that underpin effective behavior management strategies. Lay the groundwork for creating a positive and conducive atmosphere for all. ð¤ Module 2: Understanding Behaviors Gain profound insights into the intricacies of human behavior. Uncover the factors that drive behavior and learn to recognize patterns. Equip yourself with the knowledge to analyze and interpret behavior effectively, creating a foundation for targeted interventions. ð Module 3: Positive Reinforcement Discover the power of positive reinforcement in shaping behavior. Learn to implement strategies that motivate and encourage positive actions. Unleash the potential of positive reinforcement to create an environment where individuals thrive and are motivated to excel. ï¸ Module 4: Consequences and Punishment Delve into the nuanced realm of consequences and punishment. Understand the impact of different approaches on behavior and discover how to implement consequences effectively without resorting to punitive measures. Strive for a balanced and fair system that fosters responsibility. ð Module 5: Proactive Strategies Equip yourself with proactive strategies to prevent challenging behaviors before they arise. Learn to create a supportive and structured environment that minimizes disruptions. Gain the tools to foresee potential challenges and implement preventive measures, ensuring a smooth learning or living environment. ð Why Choose Our Course? â Expert-Led Content: Developed by seasoned professionals in behavior management. â Practical Application: Real-world scenarios and case studies for hands-on learning. â Flexible Learning: Accessible online, allowing you to learn at your own pace. â Community Support: Engage with a vibrant community of learners for collaboration and insights. â Certification: Receive a recognized certificate upon successful completion. ð Who Should Enroll? Educators and Teachers Parents and Caregivers Human Resource Professionals Counselors and Social Workers Anyone interested in understanding and managing behavior effectively. ð Invest in your professional and personal development! Enroll in our 'Behaviour Management' course today and become a catalyst for positive change! ð Course Curriculum Module 1_ Introduction to Behavior Management Introduction to Behavior Management 00:00 Module 2_ Understanding Behaviors Understanding Behaviors 00:00 Module 3_ Positive Reinforcement Positive Reinforcement 00:00 Module 4_ Consequences and Punishment Consequences and Punishment 00:00 Module 5_ Proactive Strategies Proactive Strategies 00:00
This module aims to develop knowledge from research activities to gain an understanding of international trade theory, global economic development and growth, currency and exchange rates, trade policies and their impact on an organisation, free trade agreements, direct investment from financial sources outside the UK, tariffs and no trade barriers, supply chain and logistics, intercultural management and international law and treaties.
Airport Managers are essential parts of any airport and are tasked with ensuring the maintenance of terminals, runways, and other buildings, as well as ensuring that everything within the airport is up to standard. The role of an airport manager is huge, and there is a high demand for airport managers. This Level 5 Diploma in Airport Management course will provide you with all of the essential skills to become an effective airport manager. Through this Airport Management Diploma course, you will learn about the latest international and national aviation law and regulations. The course teaches you how to meet the unique and dynamic demands of today's global airport management environment. You will learn how to respond quickly and decisively to an emergency and demonstrate the passenger boarding system procedures. The course also includes airport facilities, the importance of airport safety, how the airport plays an important role in the air transportation system, and other important airport related issues. This Airport Management Diploma can help you achieve your goals and prepare you for a rewarding career. So, enrol in our Airport Management Diploma course today and equip yourself with the essential skills to set yourself up for success! Learning Outcomes After completing this Airport Management Diploma course, learner will be able to: Gain a thorough understanding of Aviation Law and Regulation Gain a solid understanding of Aviation Economics and Forecasting Gain in-depth knowledge about Airfield Design, Configuration and Management Understand Airport Systems Planning and Design Understand Airport Management and Performance Understand Airport-Airline Relationship Understand Airline Business Models Understand Airline Pricing Strategies Understand Airline Scheduling and Disruption Management Understand Airline Passengers Understand Aviation Safety and Security Understand Airspace and Air Traffic Management Understand Air Cargo and Logistics Understand Airlines, Information Communication Technology and Social Media Understand Human Resource Management and Industrial Relations Understand Air Transport Marketing Understand Air Transport in Remote Regions Why Choose Airport Management Diploma Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Airport Management Diploma Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Airport Management Diploma course] Detailed Course Curriculum *** Airport Management Diploma *** Module 01: Aviation Law and Regulation Module 02: Aviation Economics and Forecasting Module 03: Airfield Design, Configuration and Management Module 04: Airport Systems Planning and Design Module 05: Airport Management and Performanc Module 06: The Airport-Airline Relationship Module 07: Airline Business Models Module 08: Airline Pricing Strategies Module 09: Airline Passengers Module 10: Airline Scheduling and Disruption Management Module 11: Airline Finance Module 12: Aviation Safety and Security Module 13: Airspace and Air Traffic Management Module 14: Aircraft Manufacturing and Technology Module 15: Air Cargo and Logistics Module 16: Airlines, Information Communication Technology and Social Media Module 17: Environmental Impacts and Mitigation Module 18: Human Resource Management and Industrial Relations Module 19: Air Transport Marketing Module 20: Air Transport in Remote Regions Assessment Method After completing each module of the Airport Management Diploma Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Airport Management Diploma course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Airport Management Diploma Course is ideal for anyone interested in pursuing a career in airport management. Requirements There are no specific requirements for Airport Management Diploma course because it does not require any advanced knowledge or skills. Career path With the help of the Airport Management Diploma course, you will be able to seek several promising career opportunities, such as: Airport Manager Aviation Project Manager Air Traffic Services Manager Certificates Certificate of completion Digital certificate - Included
Hotel Revenue Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Hotel Revenue Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 3 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Hotel Revenue Management Module 1. Fundamentals of Hotel Revenue Management 00:18:00 Module 2. Importance of Revenue Management 00:24:00 Module 3. Key Performance Indicator in Revenue Management 00:20:00 Module 4. Forecasting of Hotel Revenue Management 00:23:00 Module 5. Pricing of Hotel Revenue Management 00:24:00 Module 6. Profitable Distribution Strategy 00:19:00 Module 7. Overbooking Practices in Hotel Revenue Management 00:13:00 Module 8. How to Promote your Hotel 00:18:00 Module 9. Customer and Other Essential Factors 00:15:00 Module 10. The Future of Hotel Revenue Management in UK 00:24:00
Fast-track your way to masterful business communication with our CPD Certified course in Customer Relationship Management (CRM). In the modern business landscape, the art of maintaining meaningful relationships with customers can be a game-changer, and that's where CRM steps in. Our course offers an engaging deep dive into the world of CRM, providing you with practical skills to leverage customer insights and foster stronger relationships. With this course, you will grasp the core elements of CRM and learn how to apply them to ensure customer loyalty and business growth. Explore the intersection of CRM and technology, and learn how digital tools can streamline your customer interactions and engagements. Crafted by experts in the field, this course takes a hands-on approach to Customer Relationship Management (CRM), equipping you with a comprehensive understanding of CRM strategies and their implementation. Join us and gain the confidence to elevate your career by leveraging the power of CRM. Courses Are Included in this Customer Relationship Management (CRM) - CPD Certified Bundle: Course 01: Diploma in Customer Relationship Management (CRM) at QLS Level 4 Course 02: Customer Service Training Course 03: Know Your Customer (KYC) Course 04: Principles of Customer Service Course 05: Understanding Excellence In Customer Service For Hospitality Course 06: Business Etiquette and Professional Behavior Learning Objectives: By the end of this course, you will: Understand the key concepts and components of Customer Relationship Management (CRM), and how they drive business growth. Develop the ability to implement effective CRM strategies that lead to customer loyalty and retention. Gain expertise in using CRM systems to manage customer data and gain valuable insights. Learn to integrate CRM with digital technologies to streamline and enhance customer interactions. Understand the ethical and legal considerations of CRM, ensuring customer trust and business compliance. Have a thorough understanding of how CRM can be leveraged to gain a competitive edge in your business field. Why Choose Our Customer Relationship Management (CRM) Course? FREE Customer Relationship Management (CRM) certificate accredited Get a free student ID card with Customer Relationship Management (CRM) Training Get instant access to this Customer Relationship Management (CRM) course. Learn Customer Relationship Management (CRM) from anywhere in the world Customer Relationship Management (CRM) is affordable and simple to understand Customer Relationship Management (CRM) is an entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Relationship Management (CRM) course materials Customer Relationship Management (CRM) comes with 24/7 tutor support So enrol now in this Customer Relationship Management (CRM) Today to advance your career! Start your learning journey straightaway! This Customer Relationship Management curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Customer Relationship Management (CRM) with ease. You'll discover how to master the Customer Relationship Management skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Customer Relationship Management (CRM) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer Relationship Management - CPD Certified This bundle is suitable for everyone. Requirements Customer Relationship Management - CPD Certified You will not need any prior background or expertise to enrol in this Customer Relationship Management - CPD Certified. Career path Customer Relationship Management - CPD Certified This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
Our Time Management - Level 4 course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. The course is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, this course will provide you with the necessary knowledge and skills to take your professionalism to the next level. Enrol in our Time Management - level 4 course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. This can help you equip yourself with the skills you will need to land your dream job. Learning Outcomes After completing the course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Why Choose Time Management - Level 4 Course from Us Self-paced course, access available from anywhere. This Course Easy to understand, high-quality study materials. This Course developed by industry experts. This Course MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Time Management - Level 4 Course Course 01: Time Management - Level 4 Course 02: Level 5 Negotiation Skills Course Course 03: Dealing With Difficult People ***Others Included in this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life -------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections -------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type -------------- Assessment Method After completing each module of the Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements There are no specific requirements for this Time Management - Level 4 course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included