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Overview Skilled Service Helpdesk & Technical Support Course are in high demand in the tech industry, and their supply is limited. Are you prepared to enter this exciting industry and start a rewarding, fast-paced career?We'll provide you the skills and information you need to succeed in all facets of service helpdesk administration and to boldly traverse the demanding world of technical support.This is a starting point for your career, not just a course. Consider resolving issues, overcoming expectation, and advancing your profession with companies that actively promote your abilities. Consider yourself as the tech-savvy hero who saves the day for your clients by overcoming obstacles.Realise your potential. Start your journey towards a fulfilling career in technical support and service helpdesk. Open up a world of options by joining now! How will I get my certificate? Upon successful completion of the Skilled Service Helpdesk & Technical Support Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This course for? There is no experience or previous qualifications required for enrolment on this Service Helpdesk & Technical Support Course. It is available to all students, of all academic backgrounds. Requirements Our Service Helpdesk & Technical Support Course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this qualification will enhance your CV and open you up to multiple sectors, such as : Tech Support Specialist: £20k - £40k per year Helpdesk Analyst: £25k - £45k per year Service Desk Manager: £30k - £55k per year Desktop Support Tech: £22k - £38k per year Customer Support Rep: £18k - £30k per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 16 sections • 16 lectures • 09:13:00 total length •Managing Interoffice Calls and Voicemail: 00:11:00 •Aspects of Phone Etiquette: 00:32:00 •Business Telephone Skills: 00:20:00 •Building Rapport Over the Phone: 00:25:00 •Inbound and Outbound Calls: 00:17:00 •Active Listening and Managing Tough Callers: 00:29:00 •Mail Services and Shipping: 00:26:00 •Intra Organisation Dealings: 00:36:00 •Problem Solving over the Phone: 01:05:00 •Record Keeping and Filing Systems: 00:29:00 •Business Writing Skills: 00:42:00 •Organisational Skills: 01:17:00 •Communication Skills: 00:26:00 •Customer Relationship Management: 00:43:00 •Effective Planning and Scheduling: 00:47:00 •InvoicingPetty Cash: 00:28:00

Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Observation Skill for Support Worker. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Observation Skill for Support Worker course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Observation Skill for Support Worker course curriculum comprises basic to advanced levels of modules that will increase your skill sets. After completing this programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in the course today! What will Make You Stand Out? On completion of this Observation Skill for Support Worker online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Observation Skill for Support Worker Module 01: Introduction to Observation Skill Module 02: Child Observation Module 03: Child Observation Plan and Documentation Module 04: Observational Methods and Studies Module 05: Social Policy and Social Work Observation Module 06: Basic Health Observation Module 07: Clinical Management Observation CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Observation Skill for Support Worker course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Observation Skill for Support Worker course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Observation Skill for Support Worker course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas. Certificates CPD Quality Standard Certificate Digital certificate - Included Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £8.99 Hardcopy Transcript: £8.99

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB. Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams. In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job. OBJECTIVES Participants will be able to: Build a consistent framework and process to ensure an unbiased candidate experience; Choose job specifications and determine how success will be measured (skills); Identify characteristics and qualities that will support the required skills; Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job; Review legal and appropriate interviewing etiquette/guidelines, including social media research; Screen candidates, using resumes and phone interviews; and Conduct successful role-play Behavioral Interviews in class. CLASSES WILL INCLUDE: Workbooks for future reference and study. Workshop / role play with actual interview scenarios to assist in internalizing data. Time for individual questions and concerns to aid in personalizing tactics. Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others. Ildiko OraveczNew Mexico International Society for Performance Improvement

Unlock the doors to a thriving career in the tech industry with our comprehensive IT Support Technician Course. From mastering computer hardware and software to diving into networking, cybersecurity, and cloud computing, gain the skills and knowledge essential for success. Elevate your professional profile with hands-on troubleshooting experience and develop the expertise needed to excel in the dynamic world of information technology. Join us on this transformative journey and build a solid foundation for a rewarding career as an IT Support Technician.

Overview Learn about Anaphylaxis and Basic Life Support (CSTF) from industry experts and boost your professional skill. This Anaphylaxis and Basic Life Support (CSTF) course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Anaphylaxis and Basic Life Support (CSTF). You'll also gain the skills of Anaphylaxis and Basic Life Support (CSTF) to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Anaphylaxis and Basic Life Support (CSTF) professionals and gain first-hand experience of Anaphylaxis and Basic Life Support (CSTF) problem-solving. The Anaphylaxis and Basic Life Support (CSTF) is self-paced. You can complete your course and submit the written assignment in your suitable schedule. After completing the Anaphylaxis and Basic Life Support (CSTF), you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Anaphylaxis and Basic Life Support (CSTF) will provide you with the latest information and updates of Anaphylaxis and Basic Life Support (CSTF). It will keep you one step ahead of others and increase your chances of growth. Why buy this Anaphylaxis and Basic Life Support (CSTF)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Anaphylaxis and Basic Life Support (CSTF) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Anaphylaxis and Basic Life Support (CSTF) does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Anaphylaxis and Basic Life Support (CSTF) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Anaphylaxis and Basic Life Support (CSTF) is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: What Is Anaphylaxis? What is Anaphylaxis 00:16:00 Module 02: Treatment for Anaphylaxis Treatment for Anaphylaxis 00:15:00 Module 03: Everyday Management of Anaphylaxis Everyday Management of Anaphylaxis 00:15:00 Module 04: An Introduction to Basic Life Support (BLS) An Introduction to Basic Life Support (BLS) 00:20:00 Module 05: Cardiopulmonary Resuscitation (CPR) Cardiopulmonary Resuscitation (CPR) 00:17:00 Module 06: The Role of an Automated External Defibrillator (AED) The Role of an Automated External Defibrillator (AED) 00:17:00 Module 07: Choking Choking 00:19:00 Module 08: Recovery Position and First Aid Techniques Recovery Position and First Aid Techniques 00:17:00 Assignment Assignment - Anaphylaxis and Basic Life Support (CSTF) 00:00:00

THIS COURSE PACKAGE INCLUDES: 1: PERIPHERAL I.V. CANNULATION - IV THERAPIES COURSE (GPT008) 2: VACCINATION / INJECTION COURSE (GPT601) Learn how to administer injectables and intravenous therapies ... FAST-TRACK YOUR AESTHETICS TRAINING WITH OUR COMPLETE TRAINING PACKAGE 20% Multi-Course Discount Cover all stages from Level 1 through to Level 4 (FDSc) Cover your theory training online Complete your advanced practical training in 1 day Practical training in Classroom or Virtual Classroom Comprehensive Practise@Home training kits for VC Awards 2 accredited qualifications Dual Accreditations for all courses Covers all steps required to safely perform injectables Covers all steps required to safely perform IV therapies Practise IV on artificial arm with fake blood Practise injection techniques on realistic injection pads Learn beginner to advanced skills and techniques Basic understanding of English language required OPEN TO ALL APPLICANTS

Embark on an essential journey with 'Resuscitation and Life Support: Vital Skills and Techniques.' Life is unpredictable, but possessing the aptitude to respond to dire emergencies can make all the difference. From understanding the fundamentals of resuscitation to mastering advanced cardiovascular life support, this course covers the spectrum. Seamlessly blending knowledge with technique, the curriculum not only prepares you for challenging moments but also nurtures the guardian in you. Learning Outcomes Comprehend the foundational principles of resuscitation and life support. Recognise and mitigate risks to maximise prevention. Execute both basic and advanced life support techniques. Demonstrate proficiency in airway management and defibrillation. Provide holistic post-resuscitation care, ensuring patient stability and recovery. Why choose this Resuscitation and Life Support: Vital Skills and Techniques course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Resuscitation and Life Support: Vital Skills and Techniques Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Resuscitation and Life Support: Vital Skills and Techniques course for? Medical students and nursing trainees eager to strengthen their clinical skills. First responders aiming to refresh and update their life-saving techniques. Hospital staff seeking comprehensive training in resuscitation. Health educators passionate about teaching life-saving measures. Any individual motivated to equip themselves with emergency response capabilities. Career path Emergency Medical Technician (EMT): £21,000 - £35,000 Resuscitation Officer: £31,000 - £45,000 Paramedic: £24,000 - £38,000 Clinical Nurse Specialist in Cardiac Care: £30,000 - £47,000 Critical Care Physician: £62,000 - £105,000 Advanced Life Support Instructor: £25,000 - £40,000 Prerequisites This Resuscitation and Life Support: Vital Skills and Techniques does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Resuscitation and Life Support: Vital Skills and Techniques was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Resuscitation and Basic Life Support Introduction to Resuscitation and Basic Life Support 00:13:00 Module 02: Prevention and Preparation Prevention and Preparation 00:14:00 Module 03: Basic and Advanced Life Support Basic and Advanced Life Support 00:14:00 Module 04: Advanced Cardiovascular Life Support (ACLS) Advanced Cardiovascular Life Support (ACLS) 00:12:00 Module 05: Airway Management Airway Management 00:13:00 Module 06: Defibrillation Defibrillation 00:14:00 Module 07: Post-Resuscitation Care Post-Resuscitation Care 00:14:00

This session will combine knowledge as well as practical interactive scenarios to work through to assist delegates in evaluating themselves to identify areas they might need to improve on.  The course will cover: The purpose of the role (reminder) How the role has evolved What lessons can be gained so far How do you create a culture of compliance What good systems, policies and procedures look like Easy tips on what, where and how you should be looking Target Audience This online course is suitable for those new to the COFA role, those supporting the COFA and for those that would like a refresher of the role and their responsibilities. Resources An information pack including the course slides, scenarios and suggested answers will be provided to all delegates, which may be useful for ongoing reference. Please note a recording of the course will not be made available. Speaker Sarah Charlton, Consultant, DG Legal Sarah has a BSc (Hons) in Applied Accounting and is a Fellow member of the Association of Chartered and Certified Accountants. Her career spans over 35 years working within the legal sector, fulfilling roles from COFA through to CEO. During her career she has worked with a number of legal regulators, professional bodies and government organisations. Sarah has been a member of the Institute of Legal Finance and Management throughout her career, qualifying as a Fellow member in 2005. Sarah also served as chairperson between 2010-2012 and continues to serve as an Executive Council Member.