Writing Clear Business Communication: On-Demand This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What you Will Learn At the end of this program, you will be able to: Write effective e-mails, letters, memos, and reports Clearly articulate the message Achieve desired results from correspondence Organize content for maximum impact Format for enhanced understanding Choose the appropriate communication medium for each document Revise documents to increase clarity and impact Foundations Concepts Business writing as a form of professional communication How business writing compares to other forms of writing Characteristics of good business writing Challenges with business writing The Project Environment Business writing in the project environment The concept of art, science, and optics of business writing Art Economy Precision Action Music Personality Science Purpose, simple, compound, and complex sentence structures Techniques to engage the reader Point of view: tone, attitude, and humor Organization: opening, body, and closing Support and coherence Optics Visual optics Sound optics Feel optics Effective optics Efficient optics Email Formal vs. informal emails Suggestions for improving email communication Instant and text messaging Reports Common types of reports created Formatting of reports Guidelines for meeting minutes Contracts Types of contracts Common agreements Procurement documents Templates, Forms, and Checklists Templates Forms Checklists Other Formatting Good Documentation Practices Good documentation practices Data integrity in business communication
Course Information Join our comprehensive three-day training programme tailored for individuals seeking a foundational grasp of computerised system validation. This course equips participants with essential knowledge to effectively validate systems within their respective organisations for utilisation in GxP (GLP, GCP, GMP, GDP, and GPvP) environments. Attendees will also gain proficiency in auditing validated computerised systems, ensuring compliance with pertinent GxP regulations. Commencing with an overview of regulatory prerequisites and the system life cycle, the course transitions into practical aspects, centered around validating computerised systems and conducting subsequent audits. Engage in a dynamic blend of presentations, interactive discussions, and hands-on practical workshops throughout the course. This course will provide delegates with an understanding of the computerised system validation process, including: Definition of end user requirements Risk management, including supplier assessment and techniques for audit planning Validation planning and reporting Linking system development with good business practices Formal testing and qualification Understanding of data integrity and security issues How to assess system validation documentation to verify compliance. Is this course for you? IT professionals new to implementing computerised systems into regulated environments Quality professionals who monitor or audit computerised systems System owners, end users, tester and project staff. Tutors Tutors will be comprised of (click the photos for biographies): Nichola Stevens Director and Principal Consultant, Nuncius Compliance Solutions Ltd Barry McManus Consultancy Partner, Empowerment Quality Engineering Ltd Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome, Introduction and Course Objectives 09:45 Why Validate? Regulations and Guidance on Computerised System Validation Overview of the regulations and guidance applicable to CSV and their key expectations. 10:30 Break 10:45 The System Lifecycle The concept of the SLC and the key outputs from it. 12:00 Lunch 12:45 The Validation Process The approach to validation for different system types and a look at some of the key deliverables. 14:00 Project Introduction 14:15 Exercise 1 - User Requirements Capturing, agreeing and documenting the user requirements for a system. 15:15 Break 15:30 Exercise 1 - Feedback 16:00 Risk Management Risk management and its impact on validation. Identifying the deliverables required. Then group discussion on risk assessment for three systems. 17:00 Questions and Answers Answers to any outstanding questions from Day 1. 17:15 Close of Day Day 2 09:00 Supplier Assessment The different approaches to supplier assessment and the things to be considered when assessing a supplier. 10:15 Exercise 2 - Supplier Assessment Planning a vendor audit with a focus on the key validation deliverables. 11:00 Break 11:15 Exercise 2 - Feedback 11:45 Test Overview and Test Planning The different test phases, the purpose of each test phase and things to be considered when planning and reporting testing. 12:45 Lunch 13:30 Test Overview and Test Planning Continued. 14:15 Test Script Design, Execution and Review What a good test script looks like and the key things to consider when creating, executing and reviewing a test script. 15:30 Break 15:45 Exercise 3 - Creating a Test Script Create a test script based on user requirements created on Day 1. 17:15 Close of Day Day 3 09:00 Exercise 3 Feedback 09:30 Infrastructure Configuration and Qualification 10:30 Break 10:45 Validation Reporting Overview of the Validation Report and what should be included in it. 11:15 Maintaining the Validated State The procedures and records needed to ensure the system remains fit for purpose. 12:30 Lunch 13:15 Change Control Key concepts related to making changes to validated systems. 14:00 Data Integrity and Security How can we assure the integrity and security of our data. 15:15 Break 15:30 Course Objectives Summary and Panel Discussion A round up of key learning from the course. 17:00 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 19 Points Development Level Develop
Gain a deep understanding of Production Sharing Contracts (PSC) and related agreements through our expert-led course. Enroll now and excel in your field with EnergyEdge.
Our training programme will provide those involved at any stage of the process for procuring goods and/or services within their organisations with the knowledge and skillset to identify and mitigate the threat posed by the breadth and multi-layered complexity of procurement fraud and corruption.
Level 3, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
IPv6 training course description IPv6 is the next generation Internet Protocol. This hands-on course looks at the benefits and features of the new protocol along with an assessment of the likely impact of the protocol and migration strategies. Practical exercises using PCs and routers follow the major sessions in order to reinforce the theory. What will you learn Configure PCs and routers for IPv6. Troubleshoot IPv6 networks. Analyse IPv6 packets. Plan migration strategies for IPv6. Integrate IPv6 and IPv4 networks. IPv6 training course details Who will benefit: Anyone working in the field of networking. Prerequisites: TCP/IP Foundation for engineers Duration 3 days IPv6 training course contents Introduction Reasons for IPv6, IPv4 weaknesses, what is IPv6? IPv4 solutions for solving address wastage, the origins of IPv6. hands on IPv6 on a PC, IPv6 on a router. IPv6 addressing IPv6 address allocation, address format, Prefixes but no masks, address categories, scope zones, aggregatable global unicast, link local, Unicast, Multicast, Anycast. Prefix delegation. hands on Link local addresses, manual address configuration, name resolution. Plug and play Plug and play addressing, ICMP neighbour discovery, router solicitation, DHCPv6, stateful autoconfiguration and stateless autoconfiguration. hands on Plug and play addresses and default gateways. The IPv6 header The IPv4 header, IPv6 header format, QoS, flow control, priority field, extension headers, hop by hop, destinations header, fragmentation header, security, IPsec, AH, ESP, TCP and UDP, ICMPv6. hands on IPv6 packet analysis. Migrating to IPv6 Overview, migration, dual stack, IPv4 compatible addresses, DNS, IPv6 DNS issues, AAAA records, IPv6 reverse delegation, DNS transport, protocol translators, NAT-PT, NAPT-PT, NAT64, DNS64, tunnelling, tunnel establishment, tunnel brokers, Tunnel types. hands on Dual stack operation, tunnelling, IPv6 name resolution. IPv6 routing IPv6 routing, RIPng packet format, RIPng for IPv6, OSPF for IPv6, MBGP, multiprotocol routing, MBGP and multicasts, MBGP and IPv6. hands on Base router setup for IPv6, IPv6 static routes, RIPng, OSPFv3. MBGP
Server Load Balancing course description This two-day Server Load Balancing course introduces the concepts of SLB from the reasons to implement, through the basics and then onto details studies of load distribution, health checks, layer 7 switching and Global SLB. What will you learn Explain packet paths when implementing SLB. Recognise the impact of different topologies. Evaluate SLB load distribution methods. Describe how load balancers can improve security. Explain how GSLB works. Server Load Balancing course details Who will benefit: Anyone working with SLB. Prerequisites: None. Duration 2 days Server Load Balancing course contents Introduction Concept, reasons, benefits, alternatives. Other features: Security, Caching. SLB concepts Architectures, Virtual servers, real servers, Virtual IP address, health checks. DNS load balancing. Packet walk using SLB. Load balancing 6 modes of bonding and load balancing without SLB. ISP load balancing. Health. Distribution policies: Round Robin, least connections, weighted distributions, response time, other variations. Persistent versus concurrent. Layer 4 switching L2 SLB, L3 SLB, single arm SLB, DSR, more packet walking, TCP versus UDP, Port numbers. Layer 7 switching Persistence. Cookie switching, Cookie hashing, Cookie insertion, URL switching, URL Hashing, SSL. Health checks Layer 3: ARP, ping. Layer 4: SYN, UDP. Layer 7: HTTP GET, Status codes, HTTP keepalives, content verification, SSL. Other application keepalives. What to do after failure and recovery. Security DOS attack protection, SYN attack protection, Rate limiting: connections, transactions. SSL offload. Redundancy Hot standby, Active standby, Active active. Stateful, stateless. VRRP, STP. GSLB Anycasting. DNS, TTL, DNS load balancing, problems with DNS load balancing,. HTTP redirect, health, thresholds, round trip times, location.
IP addressing and subnetting course description A course focusing purely on IP addressing and subnetting. The course assumes that delegates already have some knowledge of IP addressing. In particular delegates will be able to calculate subnet numbers in seconds without using binary. What will you learn Download and install Wireshark. Calculate subnet numbers in seconds Design IP addressing schemes. Troubleshoot IP address problems. Calculate CIDR prefixes in seconds IP addressing and subnetting course details Who will benefit: Anyone working with TCP/IP. Prerequisites: TCP/IP Foundation for engineers Duration 2 days IP addressing and subnetting course contents IP addressing review What is an IP address? What is a subnet? Classless IP addressing. The rules of IP addressing. Ways IP addresses are used: On hosts, in packets, in routing tables. Hands on Byte boundary subnetting. Configuring IP addresses Interfaces, Static vs. dynamic configuration. DHCP: Scopes, leases, relays, using multiple DHCP servers. Multihoming. Subnetting Default subnet masks, subnet notations. How to subnet without binary. VLSMs. Hands on Bit boundary subnetting. Address ranges and routing Routing tables, IP address spoofing, host specific routing, subnets in routing tables, supernets in routing tables. CIDR. Impact of choice of routing protocol. Hands on IP addressing plans. Allocations and assignments IAB, IANA, RIRs, RIPE, LIRs and ISPs. PI vs. PA addressing. Hands on Querying the RIPE database. Private addressing and NAT NAT, NAPT, NAT terms, private addresses, NAT operation, NAT architecture, NAT and security, why use NAT? NAT-ALG, Types of NAT, RSIP. Special use addresses Unicasts, broadcasts, multicasts, anycasts. Directed broadcasts. Allowing broadcasts through routers.
Imago Relationship Therapy (IRT) focuses on identifying how unmet childhood needs and unhealed wounds impact adult relationships. This therapy promotes empathy and understanding, helping couples address deep-rooted issues and improve their emotional connection. Key areas: childhood needs, unhealed wounds, empathy, emotional connection, deep-rooted issues 3 x 1 hour sessions