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🔬 Chemistry isn't just in the lab; it's all around us! From the medicines we take, the fuels that power our vehicles, to the food we eat, chemistry is at the heart of everything. Through our A-Level Chemistry Distance Learning Course, we bring this captivating science to your doorstep! Learn about elements on the Periodic Table, the creation of new compounds, and the profound interactions of chemistry with our world. This course equips you not only with a solid grounding in Chemistry but also develops critical skills such as data analysis, problem-solving, and creative thinking, making it an invaluable stepping-stone for careers in health, teaching, research, and beyond.  🎓 Our A-Level Chemistry course, respected in academic circles, aligns with the new AQA A-Level Chemistry syllabus and is structured for optimal online learning. With unlimited tutor support, well-structured assignments, and guaranteed exam centre access for UK students, we ensure a seamless learning experience. This flexible, self-paced course is enriched with dynamic and engaging content, alongside a network of partnership exam centres, and a promise to support you until you pass the exam.  📝 Enrol to reap benefits such as: - Engaging and up-to-date course content - Fast-track option available for 2022 exams - A dedicated study plan with constant support - An exam pass guarantee   About the awarding body Awarding body: AQA Our course code: X909 Qualification code: 7405 📜 The AQA qualifications we offer are internationally recognised, taught in 30+ countries, and highly valued by employers and universities. With an AQA A-Level in Chemistry, you open doors to an array of opportunities worldwide.  ⏱ Study Hours:  Plan for between 250-300 hours of study time, plus time for assignments. 👩‍🏫 Study Method:  Our course is delivered via our engaging online learning platform with a mix of videos, quizzes, and interactive activities. You can also opt to print the learning materials. 📆 Course Duration:  The course spans up to 24 months from enrolment, accessible via our MyOxbridge portal. 📋 Assessment: Enrol now for exams from Summer 2022. There will be three standard A-Level written exams. We provide a guaranteed exam space in one of our UK exam centres, alongside an exam pass guarantee.  Three standard A-Level written exams form the core of the assessment: - Paper 1: 2 hours, 35% of A-Level, 105 marks. - Paper 2: 2 hours, 35% of A-Level, 105 marks. - Paper 3: 2 hours, 30% of A-Level, 90 marks. These exams mix short and long answer questions and extended response questions. We provide a guaranteed exam space in one of our UK centres, and if you don't pass at the first attempt, our exam pass guarantee offers you free support until you succeed. You'll also complete various assignments throughout the course for feedback from your tutor. 🔬 Practical Endorsements: If your university course or career path requires it, you may need to complete a practical endorsement as part of your qualification. We can arrange this through our examination partners, Tutors & Exams. Unravel the magic of Chemistry at your own pace and convenience with Oxbridge. Enrol today to get started on your scientific journey! 🚀 👩‍🎓 Course Outcomes: Upon successful completion, you receive an AQA-issued A-Level in Chemistry, identical to that received by on-campus students. ℹ️ Additional Information: Difficulty: Level 3 Entry requirements: GCSE Science (double award) or GCSE Chemistry (min grade 4) and GCSE Maths (or equivalent) UCAS Points: 56 Course Content includes Atomic Structure, Chemical Reactions, Energy Changes, Equilibria, Electrochemical Cells, Inorganic Chemistry, and more.  🔍 Course Details: Our curriculum is carefully curated to give you a comprehensive understanding of chemistry and its various facets: 1. Structure of the Atom and Bonding: Start your journey by learning about the evolution of atomic structure, supported by evidence from advances in science and technology. 2. Chemical Reactions and Calculations: Understand key terms like relative atomic mass and relative molecular mass and discover the importance of the mole in measuring amounts of substances. 3. Rate of Reaction and Energy Changes in Chemical Reactions: Delve into the collision theory and how changes in conditions can impact the speed of a chemical reaction. 4. Chemical Reactions in Equilibria: Learn about the factors influencing reaction progression, and how Le Chatelier’s principle can be used to predict the effects of changes in conditions. 5. Redox Reactions and Electrochemical Cells: Explore the changes during redox reactions, deduce whether oxidation or reduction has occurred, and construct half-equations for these processes. 6. Inorganic Chemistry: Uncover how elements are classified based on their position in the periodic table and understand trends in atomic radius. 7. Inorganic Chemistry Part One: Familiarise yourself with the IUPAC system for naming organic compounds, their reactions, and different types of isomerism. 8. Inorganic Chemistry Part Two: Finish with a comprehensive look at optical isomerism, aldehydes, ketones, carboxylic acids, aromatic chemistry, amines, polymers, amino acids, organic synthesis, and chromatography.

Fascinated by the world around you and find yourself wondering about its intricate workings? A-level Physics is your gateway to deciphering these enigmas, ranging from massive galactic phenomena to minuscule atomic particles! This comprehensive A-Level Physics course delves into everything from Newton's gravitational law to electromagnetic wave frequencies and planetary orbits, equipping you with a robust understanding of physics, priming you for advanced studies. Our A-Level Physics course unveils how physical science shapes our society and operates within the world. This programme imparts a myriad of skills including data interpretation, investigative techniques, and evaluation, all of which are transferable to any future career. It is an extension of the concepts and skills developed in GCSE Physics and is also suitable for those with a GCSE Additional Science course or equivalent. This home-study course is aligned with the new AQA A-Level Physics syllabus, specially crafted for online study at your own pace. Enjoy unlimited tutor support, a clear induction, and well-structured assignments that aid in cultivating the necessary skills and knowledge for your examination. You also get guaranteed access to one of our exam centres for your final A-Level examinations if you are in the UK. Benefits of this course include: A brand-new course aligned with the latest specification and enriched with dynamic and engaging content The option for a fast track (for exams in 2022) Access to a network of partnership exam centres (guaranteed exam venue) Unlimited tutor support – personalised study plan and constant assistance Exam pass guarantee (We support you until you pass) As the foundational science, physics spans studies from cosmic objects to infinitesimal atomic particles.  About the awarding body Awarding body: AQA Our course code: X906 Qualification code: 7408 Official Qualification Title: A-Level Physics AQA qualifications are internationally recognised, taught in 30 countries, highly valued by employers and universities, and enable students to progress to the next phase of their lives. AQA qualifications cater to a range of abilities and include GCSEs, IGCSEs and A-levels. ⏱ Study Hours Allocate between 250 and 300 hours for study | plus additional time for completing assignments.  👩‍🏫 Study Method Our course is delivered via our immersive online learning platform. You also have the option to print learning materials. The resources encompass a range of media including videos, quizzes, and interactive activities.  📆 Course Duration The course spans up to 24 months from the date of enrolment. You will receive your login details for our MyOxbridge portal where learning materials will be accessible. 📋 Assessment Enrolments for examinations from Summer 2022 are now open. Official exams Completion of three standard A-Level written exams is required. Paper 1: 2 hours, 34% of A-Level, 85 marks. Paper 2: 2 hours, 34% of A-Level, 85 marks. Paper 3: 2 hours, 32% of A-Level, 80 marks. The exams will comprise multiple choice, short answer questions, data analysis and extended response questions. We provide a guaranteed exam space in one of our countrywide exam centres. We also offer an exam pass guarantee. If you don’t pass the first time, we’ll support you free to your next exams. Assignments You’ll need to complete various assignments during your course. Although these do not contribute to your final grade, they provide an opportunity for tutor feedback and to monitor your progress. They may be used to produce predicted grades if required. Practical endorsements Certain students, such as those pursuing medicine at university, may need to complete a practical endorsement as part of their qualification. If this is required for your chosen area of study, it can be arranged through our examination partners, Tutors & Exams. 👩‍🎓 Course Outcomes Upon successful completion of this home study course, you will receive an A-Level in Physics, issued by AQA. This certificate is identical to those issued to students at any other educational institution. Our chosen syllabus (7408) is best suited to online learning and we believe it offers the best chance of success. ℹ️ Additional Information Official Qualification Title - A-Level Physics Difficulty - Level 3 Entry requirements - A strong recommendation to have studied Physics to GCSE or equivalent level before starting this course. UCAS Points - 56 Course Content: This comprehensive course covers: Particles and Radiation: Get to grips with the fundamental properties of matter. Waves: Understand wave phenomena and their characteristics, properties, and applications. Force, Energy, and Momentum: Cover scalars, vectors, straight lines, motion, displacement, velocity, acceleration, Newton's laws, momentum, and work, energy, and power. Electricity: Develop practical skills related to circuits and electrical applications. Further Mechanics and Thermal Physics: Dive into advanced mechanics, thermal properties of materials, ideal gases, and the molecular kinetic theory. Fields and their Consequences: Understand gravitation, electrostatics, and magnetic field theory. Nuclear Physics: Learn about nuclear power, unstable nuclei, and the connection between energy and mass. Medical Physics: Balance between risk and benefits in the uses of radiation in medicine. Exam Preparation: Get ready to ace your final exams.

Take a thrilling dive into the interdisciplinary subject of A-Level Business, where the compelling worlds of accountancy, leadership, economics, law, and social psychology intersect. Our subject is contemporary, reflecting the "real-world" demand by prospective employers and establishing its relevancy and significance. Our A-Level Business course offers a robust introduction to the ever-evolving global business landscape, equipping you with skills that span across all facets of running a business, right down to the entrepreneurial skills required to launch your own. Upon completion, you'll boast a profound understanding of business, its role in society and the extensive scope it covers. As part of this course, you'll gain a critical understanding of various business forms, their respective markets, and the intricacies of adding value. The A-Level Business course will arm you with the necessary tools and knowledge to comprehend how businesses are conceived, managed, and steered towards success, positioning you as an invaluable asset to potential employers. This home-study course adheres to the latest AQA A-Level Business syllabus and is meticulously crafted for online study at your convenience. With unlimited tutor support, a clear induction, and well-structured assignments, we'll help you develop the required skills and knowledge for the exam. If you're planning to sit your final A-Level examinations in the UK, rest assured we guarantee access to one of our exam centres. Experience the advantages of: - Fresh course content, written to the latest specification, featuring dynamic and engaging material - Fast track availability (for exams in 2022) - Access to our network of partnership exam centres (guaranteed exam venue) - Unending tutor support – we'll assist in crafting a study plan and offer consistent support - Exam pass guarantee (If you fail on your first attempt, we'll back you up to the next exam) A-Level Business will enhance a myriad of critical skills such as presenting substantiated arguments, making recommendations based on evidence, and problem-solving. Awarding body: AQA Our course code: X908 Qualification code: 7132 AQA qualifications are internationally acknowledged and taught across 30 countries, highly prized by employers and universities alike, enabling students to progress to the next stage of their lives. They accommodate a range of abilities and include GCSEs, IGCSEs and A-levels. ⏱ Study Hours: Anticipate between 250 and 300 hours of study time, in addition to time for completing assignments. 👩‍🏫 Study Method: Our course is disseminated through our interactive online learning platform. If preferred, you can print the learning materials. The resources are offered in a variety of formats including videos, quizzes, and interactive activities. 📆 Course Duration: Your course will last up to 24 months from enrolment. You will receive login details to our MyOxbridge portal, where all learning materials are available. 📋 Assessment: Enrolments for examinations from Summer 2022 are open. You'll be required to complete three standard A-Level written exams, each contributing to 33.3% of your A-Level, with 100 marks. If you don’t pass the first time, we’ll support you for free, to your next exams. 👩‍🎓 Course Outcomes: Successfully completing this home learning course will result in an A-Level in Business, issued by AQA, a leading awarding body. This syllabus (7132) has been specifically chosen for its suitability to online learning and its high probability of success. ℹ️ Additional Information: Level 3 Difficulty. GCSE level education or equivalent is recommended for this course. Internet access is required.  UCAS Points - 56 Course Content: The course is structured into various modules covering topics such as the nature and purpose of business, decision-making in various areas, strategic business positioning, and managing strategic change, among others. Here's a brief overview of each module: 1️⃣ What is business?: This module lays a strong foundation of understanding around the nature, purpose, and different forms of business. You'll explore how external environments can affect cost and demand in the private and public sector. 2️⃣ Managers, leadership and decision making: Understand the crucial role of managers, effective decision making and leadership styles, and their impact on the success of a business. 3️⃣ Decision making to improve marketing performance: Learn to conduct marketing research, set objectives and improve performance. Explore how technological advancements influence decision-making and marketing activities. 4️⃣ Decision making to improve operational performance: Master the art of increasing efficiency and labour productivity. You'll delve into the ethical and environmental influences on operational decisions and how they bolster a business's competitiveness. 5️⃣ Decision making to improve financial performance: Learn about factors influencing financial decisions and the key financial concepts like return on investment, cash flow, and profit. 6️⃣ Decision making to improve human resource performance: Understand the importance of motivation and engagement in the workplace and the impact of various internal and external influences on human resources decisions. 7️⃣ Analysing the strategic position of a business: Develop a comprehensive understanding of strategic positioning, mission, and corporate objectives, and learn how to evaluate the impact of strategic positioning on functional decision-making and profits. 8️⃣ Choosing strategic direction: Understand the factors that influence market and product choices and the rationale behind different strategic directions. 9️⃣ Strategic methods: how to pursue strategies: Discover the importance of innovation in supporting business growth strategies and learn about the advantages of targeting and operating in international markets. 🔟 Managing strategic change: Lastly, you will learn about the challenges of changing organisational culture and how to effectively implement strategic change. This comprehensive course is designed to arm you with an understanding of the business world, preparing you for the next step in your career or academic journey. With a blend of theory, real-world examples, and interactive activities, this course is not just an educational experience, but a preparation for the future. Start your journey with us today! 🚀

PgMP® Exam Prep: On-Demand This course is designed and developed by PgMP® certified consultants and instructors. Its aim is to prepare professionals who are familiar with the principles of program management for the Program Management Professional (PgMP)® Examination. The course is based on PMI's The Standard for Program Management, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), and PMI's Program Management Professional (PgMP)® Examination Content Outline (current versions). Through this learning experience, you will explore: Program management from a PMI standard perspective, including the interdependencies between the five performance domains, the three program phases, and the ten supporting activities in this new and improved program management standard The difference between the five performance domains in the new program management standard and the five practice domains in the examination content outline The role and competencies of the program manager The difference between project managers and program managers - and their relationship in a program environment The difference between program managers and portfolio managers - and their relationship in a program environment How program managers align and manage benefits The best ways to engage and involve program stakeholder groups How to establish governance across the program life cycle What You Will Learn At the end of this course, you will be able to: Differentiate between the practice domains in the PMI PgMP® Examination Content Outline and the performance domains in The Standard for Program Management - Fourth Edition Name and describe the three phases in the program management life-cycle phases Describe the mapping of the life-cycle phases with the supporting program activities Identify the key outputs of the supporting program activities Articulate the interrelationships between the program management supporting processes and the mapping of processes to Knowledge Areas and Process Groups in the PMBOK® Guide - Sixth Edition Apply program management knowledge to answer foundation and scenario-based questions Summarize the process and eligibility criteria for earning the PgMP® credential Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Programs, projects, and portfolio definitions differences, and how they relate The definition of a component and how it relates to a program Representative program management life cycle Role of the program manager and the program office The difference between the program management practice and performance domains Program Register and Knowledge Asset Management Program registers, and how they are used to manage knowledge assets Knowledge asset management, beginning with the data, information, knowledge, and wisdom (DIKW) Model Knowledge assets and relationship to the performance domains The program manager as a knowledge asset manager Types of Programs Perspectives on programs to establish the 'right' perspective Categories of programs based on the program standard Scenario-based questions Program and Organization Strategy Alignment An overview of the Program Strategy Alignment performance domain Exploration of the elements of strategic alignment, i.e., the business case, program charter, and program roadmap Exploration of organization maturity and strategic alignment Scenario-based questions that reference both the Program Strategy Alignment performance domain and the Strategic Program Management practice domain Program Benefits An overview of the Program Benefits Management performance domain Exploration of each benefits management interaction with the representative program management life cycle: Benefits IdentificationBenefits Analysis and PlanningBenefits DeliveryBenefits TransitionBenefits SustainmentScenario-based questions that reference both the Program BenefitsManagement performance domain and the Benefits Management practice domain Program Stakeholder Engagement An overview of the Program Stakeholder Engagement performance domain Exploration of each stakeholder engagement performance domain activity: Program Stakeholder IdentificationProgram Stakeholder AnalysisProgram Stakeholder Engagement PlanningProgram Stakeholder EngagementProgram Stakeholder CommunicationsScenario-based questions that reference both the Program StakeholderEngagement performance domain and the Stakeholder Management practice domain Program Governance An overview of the Program Governance performance domain Exploration of each program governance performance domain activity: Program governance practicesProgram governance roles and responsibilitiesProgram governance design and implementationGovernance relationship within programsScenario-based questions that reference both the Program Governance performance domain and the Governance practice domain Program Life Cycle Management An overview of the Program Life Cycle Management performance domain Exploration of the three phases in the representative program life cycle: Program DefinitionProgram DeliveryProgram ClosureExploration of the interaction between program activities and integration managementScenario-based questions that reference both the Program Life CycleManagement performance domain and the Program Life Cycle practice domain Program Management Supporting Activities - Part 1 An overview of the program management supporting activities Exploration of 5 of 10 supporting activities: Program change managementProgram communications managementProgram financial managementProgram information managementProgram procurement managementScenario-based question(s) presented after each supporting activity Program Management Supporting Activities - Part 2 Exploration of the remaining 6 of 10 supporting activities: Program quality managementProgram resource managementProgram risk managementProgram schedule managementProgram scope managementScenario-based question(s) presented after each supporting activity Program Management Professional (PgMP®) Examination Application process and timeline General and special eligibility criteria International Institute's Online Learning Tool - access to sample examination questions Program Management Professional (PgMP®) Examination breakdown of domains and subdomains Terms and conditions of the exam PgMP® Professional Code of Conduct

Getting Started The CMI Level 2 Award in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The Level 2 Award in Team Leading is a concise and shorter course that gives you a substantial knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader and wish to develop your team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression On successful completion of a Level 2 qualification in Team Leading, several progression opportunities become available: Enhance your professional status by upgrading your CMI membership. Progress to other qualifications at the same level (e.g. from Level 2 Award to Level 2 Certificate Etc.). Progress to other qualifications at the next level (e.g. from Level 2 Certificate to Level 3 Certificate). Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop substantial knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Award in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 5 credits. The minimum Total Qualification Time is 50 hours, including 15 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives 3.Understand team leader's responsibility for welfare in the work area. UNIT2- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team 2. Understand how to organise team briefings 3. Understand how to lead team briefings UNIT3- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives 2. Be able to manage the resources effectively and efficiently to achieve team objectives 3. Be able to identify and reduce resource wastage UNIT4- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3.Be able to monitor and review the team's performance. UNIT5- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager 2. Understand how to communicate and maintain working relationships with the team. 3. Understand how to develop work relationships outside the team UNIT6- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. UNIT7- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required 2. Be able to identify and resolve customer service issues. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Uncover the richness of the Spanish language, spoken officially in twenty-one countries by over 400 million natives. It's a language born from a myriad of Latin dialects and holds a prominent position in the global business realm. Mastery of a foreign language is a distinct asset highly esteemed by academic institutions and employers alike, opening doors in various professions such as teaching, law, sales, medicine, translation, and more! Our A-Level Spanish course lets you broaden the language skills you have accrued at GCSE, with a strong emphasis on culture and societal themes. Immerse yourself in authentic spoken and written sources, and study Spanish within the framework of the social currents and trends that have moulded multicultural Hispanic societies. You'll also delve into how history has impacted the present-day Hispanic art, political climate, and Spanish identity. Plus, conduct independent research on texts and films of your preference, ranging from Pan’s Labyrinth (2006) to works by Gabriel García Márquez. With unlimited tutor support guiding you at each stage, you’ll refine your ability to converse in grammatically correct Spanish, comprehend spoken Spanish, and express your thoughts, ideas, and opinions creatively. Our AQA A-Level Spanish course is meticulously designed for online, self-paced study, with your tutor available to aid your learning journey and provide assignment feedback. You'll receive a comprehensive course induction and structured assignments to cultivate the skills and knowledge needed to excel in your exams. You stand to gain from: A recently developed course, tailored to the latest specification with engaging and dynamic content Fast track option on this course (for 2022 exams) Complimentary e-textbook to facilitate your learning Access to a network of partnered exam centres (guaranteed exam venue) Unlimited tutor support – Your tutor will aid in crafting a study plan and provide ongoing support. Exam pass guarantee (We’ll provide support for your next exam if you don’t pass the first time) Acquire the skill to converse in grammatically correct Spanish, comprehend spoken Spanish, and express your thoughts, ideas, and opinions creatively! About the awarding body Awarding body: AQA Our course code: X912 Qualification code: 7692 The AQA qualifications are globally recognised and taught in 30 countries, esteemed by employers and universities, and assist young people to progress to the subsequent stage of their lives. AQA qualifications accommodate a range of abilities and comprise GCSEs, IGCSEs, and A-levels. ⏱ Study Hours Allocate between 250 and 300 hours for study time, plus additional time for completing assignments. 👩‍🏫 Study Method Our course is offered via our interactive online learning platform, providing learners with an engaging experience. If you prefer, you can print the learning materials. The resources come in various media, including videos, quizzes, and interactive activities. 📆 Course Duration Upon enrolment, you’ll have up to two years to study and sit your exams, with ongoing unlimited tutor support during this period. 📋 Assessment Enrolment for examinations from Summer 2022 is now open. Assessment tasks will vary, encompassing listening, speaking, reading, and writing skills. You’ll need to complete three standard A-Level written exams and one speaking assessment. Exams Paper 1: Written exam lasting 2 hours, 30 minutes, 50% of A-Level, 100 marks. Paper 2: Written exam lasting 2 hours, 20% of A-Level, 80 marks. Paper 3: Speaking exam lasting  21-23 minutes, 30% of A-Level, 60 marks. We provide a guaranteed exam space in one of our exam centres across the UK to simplify your exam process. Find your nearest exam centre. Assignments  Throughout your course, various assignments need to be completed. While they don't contribute to your final grade, they serve as an opportunity to submit work for your tutor’s marking and feedback, helping monitor your progress and generate predicted grades, if necessary. 👩‍🎓 Course Outcomes Upon successful completion of this home study course, you will receive an A-Level in Spanish, issued by AQA. This syllabus (7692) has been chosen particularly as it is best suited to online learning, and we believe it offers the best chance of success. ℹ️ Additional Information Difficulty - Level 3 Entry requirements - GCSE Spanish or equivalent is required for this course. UCAS Points - 56 Course Content Spanish Identity Unpack Spain as a multicultural nation in unit one, exploring its languages, dialects, and regional disparities economically, socially, and culturally. Cultural Heritage Discuss pre-Hispanic civilisations in Spain and South America, the impact of Spanish colonisation on culture and identity, and world heritage sites in Spanish-speaking nations. Modern Times Examine attitudes towards marriage, divorce, families, sexism, homophobia, feminism, and LGBTQ+ groups in Spanish culture. Politics Focus on Spanish language skills to discuss politics, including monarchy in Spain, South American dictatorships, corruption scandals, social protests, and youth unemployment. Multiculturalism and Racism Investigate immigration and its perceived benefits and challenges in Spanish-speaking countries. Media Study the role of media in Spanish-speaking countries, including the cultural awakening post-Franco dictatorship and contemporary issues such as social media and streaming platforms. Customs and Celebrations Confidently discuss national celebrations and culinary traditions in Spain, Latin America, and South America. Comparing Life in Hispanic Communities Expand your vocabulary and grammar to discuss the present political scenario and future prospects in the Spanish-speaking world. Exam Preparation Recap all the topics studied and prepare for your final exams.

Immerse yourself in the intricate exploration of life with our A-Level Biology distance learning course. Engage with the intricate processes that create and sustain life, from cellular functions to expansive ecosystems, unified by the energy that fuels life itself. Feel you have a grip on DNA and evolutionary theory? Prepare to dig deeper. This course offers an in-depth journey into the workings of cells and how they intertwine to create the vast biodiversity observed on our planet. Choosing to study A-Level Biology remotely is an excellent decision if you value the liberty of studying at your own pace and have aspirations to pursue a university education in science, medicine, physiotherapy, or related fields. Not only will you cultivate robust analytical and evaluative skills by interpreting, manipulating, and presenting data, but also enhance your comprehension of life in its entirety. This course is an excellent stepping stone for those keen on a career in healthcare, research, or the social, environmental, and forensic science sectors. This home-based course adheres to the latest AQA A-Level Biology syllabus and is specifically designed for online study at your own convenience. It offers unrestricted tutor support, a clear induction, and well-organised assignments to aid in the acquisition of the necessary skills and knowledge for the exam. You are assured of an examination slot at one of our centres if you plan to take your final A-Level examinations in the UK. Benefits of undertaking this A-Level Biology course include: - A freshly minted course, drafted in accordance with the most recent specifications for a dynamic and engaging learning experience - Fast track option for the 2022 exams - Access to a network of partner exam centres (guaranteed exam venue) - Unrestricted tutor support- assistance with devising a study plan and throughout the course - Exam pass guarantee (Resit support provided if the initial attempt is unsuccessful) This course will enhance your awareness and critical understanding of social and environmental matters, fostering an appreciation for living beings. Awarding body: AQA Our course code: X910 Qualification code: 7402 Official Qualification Title: A-Level Biology AQA qualifications, taught in 30 countries worldwide, are globally recognised, highly esteemed by employers and universities, and empower individuals to progress to their next life phase. ⏱ Estimated study hours range between 250 and 300 hours. 👩‍🏫 Our dynamic online learning platform delivers the course, including a variety of learning resources in different formats such as videos, quizzes, and interactive activities. 📆 The course duration is up to 24 months from the enrolment date. You will receive login details for the MyOxbridge portal where your learning materials will be accessible. 📋 Assessment details: The course culminates in three standard A-Level written exams, each requiring a blend of short and long answer responses and extended response questions. Our network of UK-based exam centres guarantees a venue for your exams. We also offer an exam pass guarantee, offering free resit support if needed. Assignments will be a part of the course for practice and feedback, and if required, for predicted grades. A practical endorsement may be necessary for students planning to study medicine at university. This can be arranged through our examination partners, Tutors & Exams. 👩‍🎓 Successful completion of this home learning course will earn you an A-Level in Biology, issued by AQA. The 7402 syllabus has been chosen by Oxbridge as it is best suited to online learning and offers the best chance of success. ℹ️ Additional Information Official Qualification Title - A-Level Biology Difficulty - Level 3 Entry requirements - A GCSE or equivalent in Biology and Chemistry, or Double or Triple Science, and Maths is strongly recommended for this course. UCAS Points - 56 The course content includes exploration of biological molecules, cells, organism-environment interaction, genetic information, energy transfers in organisms, organism response to changes, genetics, evolution, ecosystems, and control of gene expression. Course Content: Biological molecules: This unit delves into the common compounds that comprise all living cells, like carbohydrates, enzymes, and proteins. It unravels the interactions and roles of these biological molecules in sustaining life. Cells: Discover the common features shared by all life forms, such as cell origin, composition, and intercellular communication. This module also addresses the role of cellular interaction in diseases and the immune system response. Organisms exchange substances with their environment: This section explores how cells exchange substances across plasma membranes and transport them within the body or their environment. Genetic information, variation, and relationships between organisms: Gain insights into biological diversity and its genetic and environmental causes. Learn about DNA sequences, genetic variation, and the role of natural selection. Energy transfers in and between organisms: This module delves into energy transfer processes, including respiration and photosynthesis, in a variety of organisms like plants, animals, bacteria, and fungi. Organisms respond to changes in their internal and external environments: Understand how organisms respond to stimuli through electrical impulses in nerve cells and the release of chemical messengers. Genetics, populations, evolution, and ecosystems: This unit addresses the theory of evolution, explaining the emergence of new species from existing ones due to genetic and environmental factors like natural selection. The control of gene expression: Learn about the factors influencing gene expression, including external environmental factors, and explore the ongoing research in altering gene expression for medical purposes. Enrol in our A-Level Biology distance learning course today, to deepen your understanding of the complex web of life. Whether your ambitions lie in healthcare, research, or environmental sectors, this course is the perfect foundation to set you on your path to success.

The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace and facilities management or if you are new to the industry. They are designed to develop an understanding and knowledge of facilities management matters.On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.

This online course trains you as a Youth Mental Health First Aider (MHFAider®), giving you: An in-depth understanding of young people’s mental health and factors that affect wellbeing Practical skills to spot the triggers and signs of mental health issues Confidence to reassure and support a young person in distress Enhanced interpersonal skills such as non-judgemental listening Knowledge to help a young person recover their health by guiding them to further support – whether that’s through self-help sites, their place of learning, the NHS, or a mix – engaging with parents, carers and external agencies where appropriate Ability to support a young person with a long term mental health issue or disability to thrive Tools to look after your own mental wellbeing Format This is an online course delivered through the MHFA England Online Learning Hub Learning takes place through four live training sessions spread across one to two weeks, with self-learning activities in between. See course structure section below for more detail Each session is built around a Youth Mental Health First Aid action plan We limit numbers to 16 people per course so that the instructor can keep people safe and supported while they learn Course StructureSession 1: Introduction Individual learning (1 hour 15 minutes): Introduction to the Online Youth Mental Health First Aid course and the Online Learning Hub Activity 1: Why Youth Mental Health First Aid? Activity 2: What is ALGEE? Activity 3: What is mental health? Activity 4: Mental health and stigma Activity 5: Mental health quiz: Impact of mental health Activity 6: Risk and protective factors for mental health Activity 7: The Stress Container Live session (2 hours 35 minutes): Introduction to the course Outline of live session 1, the value of Youth Mental Health First Aid Introduce ALGEE Recap what mental health is Recap the Mental Health Continuum Stigma Recap why Youth Mental Health First Aid is important Recap risk and protective factors The Stress Container The Frame of Reference Session 2: Depression, Anxiety & Self-Care Individual learning (1 hour 15 minutes): Activity 8: Your Stress Container Activity 9: Your Frame of Reference Activity 10: What is depression? Activity 11: What is anxiety? Live session (2 hours 10 minutes): Introduction to live session 2 Recap of homework after live session 1 Recap depression Signs and symptoms of depression in a young person Recap anxiety Signs and symptoms of anxiety in a young person ALGEE for depression and anxiety in a young person ALGEE for depression and anxiety, action 1 ALGEE for depression and anxiety, action 2-5 Self-care and close Session 3: Suicide & PsychosisIndividual learning (1 hour 20 minutes) Activity 12: Adolescent brain development Activity 13: About suicide Activity 14: Suicide risk factors Activity 15: What is psychosis? Activity 16: Lived experience of psychosis Activity 17: ALGEE for psychosis Live session (2 hours 5 minutes) Introduction to live session 3 Recap suicide Explore the impact of suicidal feelings ALGEE for suicidal crisis Practice non-judgemental listening skills Recap psychosis Recap warning signs and symptoms of psychosis Recap ALGEE for psychosis Session 4: Self-harm, Recovery & Action PlanningIndividual learning (1 hour 35 minutes) Activity 18: What is self-harm? Activity 19: What are eating disorders? Activity 20: Resilience Workbook activity 7: My action plan for using Youth Mental Health First Aid (completed after live session) Live session (2 hours 25 minutes) Introduction to live session 4 Recap self-harm, the self-harm continuum Warning signs of self-harm in young people ALGEE for self-harm Recap eating disorders ALGEE for eating disorders Applying MHFA to family and carers; the Recovery Tree Evaluation forms and close

Enthralled by the remnants of the classical era? Passionate about theatre and art or captivated by epic movies and historic battles? Our A-Level Classical Civilisation course offers you an enlightening exploration of the ancient world, studying a diverse blend of classical literature, visual artefacts, and culture. Embark on an in-depth journey into Ancient Greece with this course, engaging with timeless classics like Homer's Odyssey and Virgil's Aeneid. The A-Level Classical Civilisation course unveils insights into vital concepts that shape both ancient and modern societies, from the concept of love to the principles of democracy. Understand the social and historical context linking classical thoughts to the contemporary world. This course is designed to sharpen your evaluative and analytical skills, enabling you to effectively engage with a wide range of source materials. These skills are valuable across numerous higher-level degrees and professional paths. A-levels are revered as the educational benchmark in the UK, acknowledged by universities and employers as a testament to substantial accomplishment. Our home study course aligns with the new OCR A-Level Classical Civilisation syllabus, specifically tailored for online, self-paced learning. With unlimited tutor support, a clear induction, and structured assignments, we guide you to develop the knowledge and skills needed for exam success. If you opt to take your final A-Level examinations in the UK, we guarantee access to one of our exam centres. Perks of this course include: - A freshly designed course, following the latest specification with compelling and interactive content - Fast track option available for 2022 exams - Complimentary e-textbooks to assist your learning - Access to a network of partnered exam centres (guaranteed exam venue) - Limitless tutor support for study planning and throughout the course - Exam pass guarantee (We provide support for your next exam if you don't pass on your first attempt) An A-Level in Classical Civilisation equips you with an intricate understanding of the classical world, derived from studying a variety of ancient literature, thoughts, and culture.  About the awarding body Awarding body: OCR Our course code: X921 Qualification code: H408 OCR is a premier UK awarding body, creating qualifications that inspire learners of all ages and abilities. Its broad spectrum of general and vocational qualifications equips learners with the knowledge and skills necessary for their future, supporting them in reaching their full potential. The qualifications are developed in close collaboration with educators, industry professionals, and government to meet the requirements set by the Office of Qualifications and Examinations Regulation (Ofqual). ⏱ Study Hours: Allocate between 250 and 300 hours for study, plus additional time for completing assignments. 👩‍🏫 Study Method: We utilise our dynamic online learning platform for course delivery. Don't fret; you can print the learning materials if you prefer. The learning resources include videos, quizzes, and interactive activities. 📆 Course Duration: The course runs for up to 24 months from the enrolment date. You'll receive login details to our MyOxbridge portal, where you can access your learning materials. 📝 Assignments Commence your learning journey for Summer 2023 exams.  This course demands the completion of three comprehensive A-Level examinations: 📚 Paper 1: Lasting 2 hours and 20 minutes, contributing to 40% of A-Level, with a total of 100 marks. 📚 Paper 2 & 3: Each lasting 1 hour and 45 minutes, contributing to 30% of A-Level each, with 75 marks up for grabs per paper. These examinations comprise a combination of concise and detailed responses and extended answers. We assure a secure exam place in our nationwide centres. Locate your nearest centre today. We proudly offer an exam pass guarantee. Should you not succeed at first attempt, we pledge our complimentary support for your subsequent attempts. 📝  Assignments During your course journey, you'll be tasked with completing several assignments. These won't count towards your final grade but provide an avenue for tutor feedback and grading, assisting you in tracking your progress. This will be crucial for generating predicted grades if necessary. 👩‍🎓 Course Outcomes Upon successful accomplishment of this home-based learning course, you'll earn an A-Level in Classical Civilisation, conferred by OCR. This qualification is on par with that issued by any other educational institution, be it school, college, or university. We've selected this syllabus as we believe it's best suited to online learning and offers the highest possibility of success. ℹ️ Additional Information Course Difficulty - Level 3 Prerequisites - A strong recommendation for candidates to have pursued English Literature to GCSE or equivalent level prior to embarking on this course. UCAS Points - 56 Course Content ⚔️ The world of the hero  Starting off, you'll delve into the depths of Homer’s Odyssey, nurturing a mature understanding of this magnum opus and the spiritual, cultural, and societal norms that it represents. You'll explore the essence of a hero in the Greek realm, scrutinising literary mechanisms and structure that frame the plot, including speech utilisation, portrayal of war, mortality, fate, and relationships. 🎭 Culture and the arts  In this module, you'll examine the visual and material culture of the Greek Theatre, underlining the drama's impact on the classical world and its enduring influence on contemporary culture. 🌍 Beliefs and ideas In the concluding unit, you'll investigate the religious facets of ancient Greek society, focusing on the Olympian deities, the relationship between gods and mortals, and Homer and Hesiod's importance in shaping Greek religious perceptions. Subsequently, you'll explore mystery cults and their emphasis on initiation, personal choice, and individual participation. Lastly, you'll discern the interplay between religion and society, politics and religion, alongside the Panathenia and its relevance to Athens.