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Level 5 QLS Endorsed Diploma | FREE 10 CPD Courses & PDF Certificates | 140 CPD Points | Lifetime Access

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

In today's digital age, the heart of every successful business lies in its data center. Dive deep into the very essence of a data center's mechanical systems with our 'Data Center Training Essentials: Mechanical & Cooling' course. Understand how the right cooling mechanisms can significantly impact the efficiency and longevity of your servers. As the digital era progresses, ensuring optimal cooling in data centers is crucial. Our expertly designed modules will give you a profound understanding of both air and water cooling techniques, alongside insights into computational fluid dynamics. Learning Outcomes Understand the fundamental principles of mechanical systems in data centers. Differentiate between various data center cooling methodologies. Grasp the intricate concepts behind computational fluid dynamics. Master the operations and maintenance of water systems within data centers. Implement strategies to enhance the efficiency of cooling systems. Why choose this Data Center Training Essentials: Mechanical & Cooling course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Data Center Training Essentials: Mechanical & Cooling Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Data Center Training Essentials: Mechanical & Cooling course for? Professionals looking to broaden their knowledge in data center operations. Engineers aiming to specialize in data center mechanical systems. IT managers overseeing data center management and operations. Individuals keen to understand the intricacies of data center cooling. Students and fresh graduates aspiring for a career in data center operations. Career path Data Center Technician: £30,000 - £40,000 Data Center Operations Manager: £50,000 - £65,000 Cooling System Specialist: £35,000 - £47,000 Mechanical Engineer (Data Center Specialisation): £45,000 - £60,000 Facilities Manager (Data Center): £55,000 - £70,000 Thermal Analysis Engineer: £40,000 - £54,000 Prerequisites This Data Center Training Essentials: Mechanical & Cooling does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Data Center Training Essentials: Mechanical & Cooling was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Data Center Training Essentials: Mechanical & Cooling Module 01:Data Center Mechanical Introduction 01:01:00 Module 02: Data Center Air Cooling 00:51:00 Module 03: Data Center Computational Fluid Dynamics 01:02:00 Module 04: Data Center Water Cooling 00:53:00 Module 05: Data Center Water Systems Operation 01:03:00 Assignment Assignment - Data Center Training Essentials: Mechanical & Cooling 00:00:00

🚀 Unlock Your Business Potential with Strategic Marketing Mastery! 🌐   Are you tired of struggling to make your business stand out in the crowded online marketplace? Do you dream of skyrocketing your business growth and leaving your competitors in the dust? Look no further! Welcome to the Strategic Marketing Mastery: Elevate Your Business Growth - Immersive Workshop.   🌟 Why Strategic Marketing Mastery?   In a world where attention is the new currency, strategic marketing is the key to unlocking unparalleled success. This immersive workshop is designed for entrepreneurs, marketers, and business owners ready to take their ventures to new heights. Whether you're a seasoned professional or just starting, this course will equip you with the knowledge and skills needed to navigate the ever-evolving landscape of digital marketing.   💡 What You'll Gain:   ✅ Comprehensive Strategy: Develop a foolproof marketing strategy tailored to your business that attracts, engages, and converts your target audience. ✅ Cutting-edge Tactics: Stay ahead of the curve with the latest trends and tactics in digital marketing, social media, SEO, and more. ✅ Brand Authority: Build a powerful brand that resonates with your audience and establishes your business as an industry leader. ✅ Hands-On Workshops: Put theory into practice with immersive workshops and real-world case studies, ensuring you can apply your newfound knowledge immediately. ✅ Expert Guidance: Learn from industry experts with a proven track record of success, gaining insights that can't be found in textbooks. ✅ Networking Opportunities: Connect with like-minded professionals, potential collaborators, and mentors to enhance your network and fuel your success.   🔥 Enroll Today and Ignite Your Business Growth! Don't miss this opportunity to transform your business and elevate your marketing game. Join the Strategic Marketing Mastery workshop now and position yourself for unparalleled success in the digital age.   👉 [Enroll Now] - Your Business Deserves This!   🚀 Elevate Your Business Growth with Strategic Marketing Mastery! 🌐 Course Curriculum Part 01- Introduction Marketing Plan Objectives Explained 00:00 Part 01- Marketing Plan Objectives Aligning Your Marketing Objectives 00:00 Guidelines for Creating Marketing Objectives 00:00 Types of Objectives 00:00 Part 01- Workshop Workshop - Create Your Marketing Objectives 00:00 Part 02- Introduction to Marketing Programs Marketing Programs Explained 00:00 Part 02- Marketing Programs What types of marketing programs are best for your business 00:00 Part 02- Be a Thought Leader Your Website 00:00 SEO 00:00 Advertising Online 00:00 Print Advertising 00:00 Press Relations 00:00 Social Media 00:00 Email 00:00 Content Marketing 00:00 Trade Shows 00:00 Retention Marketing 00:00 Additional Marketing Programs 00:00 Part 03- Introduction to Thought Leadership Thought Leadership Explained 00:00 Stand Out with Thought Leadership 00:00 Why Thought Leadership Matters 00:00 Thought Leadership Programs 00:00 Part 03- Workshop Workshop Create Your Thought Leadership Strategy 00:00 Part 04- Introduction to Creating a Marketing Plan Strategic Marketing Plan Explained 00:00 Part 04- Build a Strategic Marketing Plan Choosing a Marketing Program 00:00 Case Study Product and Services Businesses 00:00 Evaluate Your Marketing Mix 00:00 Objectives, Tactics, and Assumptions about your marketing program 00:00 Common Mistakes 00:00 Part 04- Workshop Workshop - Create Your Marketing Strategy 00:00

🚀 Embark on Your Success Journey: Mastering Facebook Advertising! 🚀   Are you ready to take the reins of success and propel your business to new heights? Introducing the groundbreaking online course - Initiating Success: Mastering Facebook Advertising!   🔥 Why Facebook Advertising?   In the digital age, Facebook is not just a social platform; it's a goldmine for businesses. With over 2.8 billion monthly active users, it's time to tap into the immense potential of Facebook Advertising. This course is your ticket to unlocking the secrets of leveraging the world's largest social media platform for unparalleled business growth.   🚀 What You'll Learn:   ✅ Demystifying Facebook Ads: Navigate the complex world of Facebook Ads with ease. From creating compelling ad copy to designing eye-catching visuals, you'll learn the art and science of creating ads that convert. ✅ Audience Targeting Mastery: Uncover the secrets of precise audience targeting. No more wasted ad spend - discover how to reach the right people at the right time with the right message. ✅ Budgeting Strategies for Maximum ROI: Learn how to allocate your budget effectively to ensure maximum return on investment. Whether you're a small business or a thriving enterprise, discover budgeting strategies that work for you. ✅ Analytics and Optimization Techniques: Dive deep into the analytics side of Facebook Advertising. Understand key metrics, track performance, and optimize your campaigns for continuous success.   🎓 Why Choose This Course?   This isn't just a course; it's your blueprint for success in the dynamic world of Facebook Advertising. Taught by industry experts with a proven track record, 'Initiating Success: Mastering Facebook Advertising' is designed to empower you with the knowledge and skills needed to dominate your market.   Don't miss out on this opportunity to revolutionize your approach to online advertising. Enroll now and pave the way for unparalleled success in the digital realm! 🌐💡   Course Curriculum Basic Overview 00:00 Creating A Page 00:00 Promoting The Page 00:00 Promtoing the Page - Part 2 00:00 Promoting the Page - Part 3 - Video 00:00 Promoting Your Business Locally 00:00 Promoting A Specific Website - Part 1 00:00 Promting A Specific Website - Part 2 - Going to Business Manager 00:00 Promoting A Specific Website - Part 3 00:00 Promoting A Specific Website - Part 4 00:00 Setting Up Your Payment Method 00:00 Collecting Lead Information with Forms 00:00 Using the Automated Advertising Platform 00:00 Creating an Audience in the Ad Platform 00:00 Creating An Audience From the Business Manager-Mailchimp-Import 00:00 Creating A Audience From A Customer List - CSV 00:00 Creating a Lookalike Audience 00:00 Creating A Saved Audience 00:00 Sharing An Audience With Another Business 00:00 Conclusion 00:00 Advanced Overview 00:00 Creating A Custom Audience for Retargeting 00:00 Connecting the Audience 00:00 Creating The Advertisement 00:00 Custom Audience for Retargeting Existing Customers 00:00 Custom Audience for Regarting Our Existing Customer List - Part 2 - The Creative 00:00 Expanding Your Successful Campaign with Additional Audiences 00:00 Setting Up the Tracking Pixel 00:00 Setting Up Tracking for Offline Events 00:00 Setting Up Tracking for Video Engagement 00:00 Setting Up Tracking for Instagram 00:00 Setting Up Tracking for Lead Ads Forms 00:00

In the heart of the UK, where history and literature have woven tales for centuries, the canvas of imagination awaits you. Are you passionate about storytelling? Dive into the intricate world of "creative writing", bringing tales to life, mastering genres and captivating readers. This Creative Writing (Fiction, Horror, Novel, Short Stories, Thriller, Drama and Comedy) bundle comprises eight meticulously designed courses tailored to fuel your passion and enhance your prowess in crafting tales. With courses ranging from Fiction, Horror, Novel, and Short Stories, to Thriller, Writing Storybooks For Children, Crime Fiction Level 2, and a Diploma in Drama and Comedy Writing, you're poised to explore the vast expanse of creative realms. In this digital age, the written word holds unparalleled power. The purpose of these courses is to refine and hone your inherent writing skills, expand your understanding of different genres, and provide you with the theoretical knowledge to weave riveting tales, irrespective of the medium. This bundle is dedicated to evolving your "creative writing" journey, ensuring you're adept at painting words across any canvas. Do you have a story to tell? Then, take this 8-course bundle now that has everything you need to take your writing to the next level! List of Courses Offered: Creative Writing Course - Fiction Creative Writing Course - Horror Creative Writing Course - Novel Creative Writing Course - Short Stories Creative Writing Course - Thriller Creative Writing Course: Writing Storybooks For Children Crime Fiction Writing Certificate Level 2 Diploma in Drama and Comedy Writing Learning Outcomes Understand and differentiate between various genres of "creative writing". Craft compelling narratives tailored for different mediums, from novels to short stories. Dive deep into the psychology of horror and thriller, creating suspense and intrigue. Develop skills to pen heart-warming stories for children, capturing their imagination. Gain insights into crime fiction, unravelling mysteries and weaving gripping plots. Master the nuances of drama and comedy, understanding their impact on readers. Fiction Course: Unlock the secrets to compelling storytelling in the realm of fiction. Horror Course: Dive into the darkest corners of "creative writing" and learn the art of spine-chilling tales. Novel Course: Embark on an epic journey of crafting long, immersive narratives. Short Stories Course: Master the art of concise, impactful, and riveting tales. Thriller Course: Learn to keep readers on the edge with suspense-filled narratives. Storybooks For Children: Delight young minds with enchanting tales and whimsical adventures. Crime Fiction Level 2: Delve into mysteries, red herrings, and thrilling narratives. Drama and Comedy Diploma: Balance emotions, humour, and tension in your "creative writing" endeavours. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring authors and novelists seeking theoretical knowledge in "creative writing". Book enthusiasts looking to transition from readers to writers. Teachers aiming to introduce or improve "creative writing" programmes in educational institutions. Storytellers wishing to explore different writing genres. Anyone passionate about "creative writing" and aiming to enhance their skills. Career path Novelist Screenwriter (Drama and Comedy) Children's Book Author Short Story Writer Horror and Thriller Writer Crime Fiction Author Creative Writing Instructor Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

🚀 Unleash Your Sales Potential with 'Maximizing Sales Through GoToWebinar' Course! 🚀 Are you ready to transform your sales game and skyrocket your business success? Introducing our groundbreaking online course: 'Maximizing Sales Through GoToWebinar'!   🌐 Unlock the Power of Virtual Sales: In today's digital age, mastering the art of virtual sales is essential. With our comprehensive course, you'll learn how to leverage the full potential of GoToWebinar, the industry-leading platform for virtual events and webinars. Say goodbye to conventional sales methods and embrace a new era of success!   🚀 What You'll Learn: Strategic Webinar Planning:Craft compelling webinar content that captivates your audience.Design an engaging presentation that converts leads into customers. Mastering GoToWebinar Features:Navigate the platform with ease.Utilize advanced features to enhance your sales presentations. Building a High-Converting Sales Funnel:Develop a sales funnel that maximizes conversions.Implement strategies to turn webinar attendees into loyal customers. Effective Engagement Techniques:Keep your audience hooked from start to finish.Foster interaction and build relationships with your attendees. Analytics and Optimization:Analyze key metrics to refine your sales approach.Continuously optimize your webinars for unparalleled success.   🎓 Why Choose Our Course? Expert-Led Learning: Benefit from the wisdom of seasoned professionals with a track record of success in virtual sales. Practical Insights: Gain real-world, actionable strategies that you can implement immediately to see results. Lifetime Access: Access the course at your own pace, with lifetime access to all materials and updates. Exclusive Community: Join a thriving community of like-minded individuals, sharing insights and supporting each other's success.   🌟 Who Should Enroll? Entrepreneurs and Business Owners Sales Professionals and Teams Marketing Executives Anyone Looking to Boost Sales in the Virtual Realm   💡 Don't miss out on this opportunity to revolutionize your sales approach and elevate your business to new heights! Enroll now and start maximizing your sales through the power of GoToWebinar! Course Curriculum Basic Overview 00:00 Pricing 00:00 Admin Center - User Settings 00:00 Webinar and Meeting Settings 00:00 Admin Center - General Settings 00:00 Admin Center - Settings Templates 00:00 Schedule A Webinar 00:00 Types of Webinars 00:00 Set Up Panel 00:00 Sharing Panel 00:00 Source Tracking 00:00 Engagement 00:00 Settings 00:00 Starting the Webinar 00:00 Hosting the Webinar - Part 1 00:00 Hosting the Webinar - Part 2 00:00 Webinar History and Post Webinar Issues 00:00 Managing the Recordings 00:00 Insights and Reports 00:00 Conclusion 00:00 Advanced Overview 00:00 GoToMeeting Settings 00:00 Scheduling a Meeting 00:00 Meeting Invitations 00:00 Starting a Meeting 00:00 Meeting Settings Menu 00:00 Meeting Preferences 00:00 Hosting the Meeting - Sharing Your Screen 00:00 Hosting the Meeting - Sharing Your Webcam 00:00 Managing the Meeting Recording 00:00 Automated Webinar - Set Up Panel 00:00 Automated Webinar - Simuated Live on Go T 00:00 Automated Webinar - Source Tracking 00:00 Automated Webinar Engagement Panel 00:00 Automated Webinar Share Panel 00:00 Custom Webinar Channels - Part 1 00:00 Custom Webinar Channels - Part 2 00:00 GoToWebinar Integrations 00:00 GoToWebinar and Zapier Integrations 00:00 GoToWebinar and Autoresponder Integration 00:00

This Slips, Trips & Falls Safety Training is designed to help you meet the challenges of management in the digital age and develop a set of skills that work in the real world. You will learn ideas, frameworks, and tools required to create an environment and culture in which individuals feel compelled to innovate and contribute to a transforming work environment. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Slips, Trips & Falls Safety Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Module 1 Introduction To Slips, Trips And Falls Safety Module 1 Introduction to Slips, Trips and Falls Safety 00:11:00 Module 2 Risk Assessment And Hazard Identification Module 2 Risk Assessment and Hazard Identification 00:13:00 Module 3 Prevention Strategies And Control Measures Module 3 Prevention Strategies and Control Measures 00:15:00 Module 4 Reporting Incidents And Near Misses Module 4 Reporting Incidents and Near Misses 00:09:00 Module 5 Legal Responsibilities Module 5 Legal Responsibilities 00:13:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Step into the future with our 'Level 4 Diploma in Information Management', a beacon of guidance in the digital age. As information becomes the currency of our era, understanding how to efficiently manage, strategise, and safeguard it has never been more pivotal. From the foundational principles to the complexities of Management Information Systems, this course tailors a journey that unveils the marvels of contemporary data handling. Unlock the magic behind databases, audit processes, and the ethical concerns enveloping information - all curated meticulously for the modern learner. Learning Outcomes Understand the foundational principles of Information Management. Formulate and implement effective Information Management strategies. Gain proficiency in the workings of Management Information Systems (MIS). Acquire the skills to conduct an information systems audit. Grasp the ethical considerations and data protection measures in the realm of information. Why choose this Level 4 Diploma in Information Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Level 4 Diploma in Information Management Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Level 4 Diploma in Information Management course for? Aspiring data strategists keen to mould the future. Information officers aiming to upgrade their knowledge landscape. Database enthusiasts eager to dive deeper. Managers looking to enhance their organisational data systems. Ethical hackers and cybersecurity buffs aiming for a broader perspective. Career path Information Strategist - £45,000 - £70,000 Data Protection Officer - £40,000 - £60,000 MIS Analyst - £50,000 - £75,000 Systems Audit Specialist - £55,000 - £80,000 Information Management Consultant - £48,000 - £73,000 Database Administrator - £42,000 - £68,000 Prerequisites This Level 4 Diploma in Information Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 4 Diploma in Information Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Information Management Introduction to Information Management 00:32:00 Module 02: Information Management Strategy Information Management Strategy 00:17:00 Module 03: Databases and Information Management Databases and Information Management 00:29:00 Module 04: Management Information Systems (MIS) Management Information Systems (MIS) 00:16:00 Module 05: Auditing Information Systems Auditing Information Systems 00:16:00 Module 06: Ethical and Social Issues and Data Protection Ethical and Social Issues and Data Protection 00:27:00 Assignment Assignment - Level 4 Diploma in Information Management 00:00:00

Dive deep into the intricacies of 'Customer Service & Environment' with our comprehensive course. Explore the vital concepts that shape exceptional customer service, discover the art of effective organisation and management, and navigate the digital world with the inclusion of social media tools. As brands evolve in today's digital age, understanding the relationship between customers and their chosen brands has never been more crucial. Enrol now to propel your knowledge in this dynamic domain. Learning Outcomes Understand the fundamental concepts underpinning successful customer service delivery. Learn the strategies to organise and structure optimal customer service. Gain insights into effective Customer Relationship Management (CRM) techniques. Comprehend the interplay between customer satisfaction and brand loyalty. Master the use of social media tools to enhance business customer relations. Why buy this Customer Service & Environment course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service & Environment there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Customer Service & Environment course for? Aspiring customer service managers aiming for excellence. Brand strategists focused on enhancing customer relationships. Business owners seeking to elevate their customer service standards. Digital marketers keen on leveraging social media tools for businesses. Customer relations officers eager to resolve client issues efficiently. Prerequisites This Customer Service & Environment does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Customer Service & Environment was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Manager: £30,000 - £45,000 Brand Strategist: £35,000 - £50,000 Business Consultant focusing on Service Delivery: £40,000 - £60,000 CRM Specialist: £32,000 - £48,000 Social Media Manager: £28,000 - £42,000 Customer Relations Officer: £25,000 - £37,000 Course Curriculum Module 01: Concepts and Practices in Customer Service Delivery Concepts and Practices in Customer Service Delivery 00:13:00 Module 02: Organise Customer Service Delivery Organise Customer Service Delivery 00:14:00 Module 03: Structure of Customer Service Structure of Customer Service 00:14:00 Module 04: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:18:00 Module 05: Customer Satisfaction & Relationship with Brand Customer Satisfaction & Relationship with Brand 00:15:00 Module 06: Monitoring and Resolution of Customers' Complaints & Problems Monitoring and Resolution of Customers' Complaints & Problems 00:15:00 Module 07: Social Media Tools and Channels for a Business Social Media Tools and Channels for a Business 00:15:00