QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! If you are looking for a comprehensive commercial management course, then you have come to the right place. Our Commercial Management course bundle includes 11 courses that cover various aspects of commercial management, from commercial and contract law to financial analysis, marketing, and corporate social responsibility. The first course in this bundle is QLS-endorsed, which means that you will receive a hardcopy certificate from QLS upon completing it. This certificate will be a valuable addition to your CV, as it demonstrates your commitment to learning and your knowledge of commercial management. The other ten courses in this bundle are CPD-QS accredited, which is a recognized accreditation that ensures the quality of the training you will receive. Through this course bundle, you will learn how to manage contracts, analyse financial data, handle taxes, and manage relationships with customers and the public. You will also learn how to navigate the import/export process, use Xero accounting software, and develop effective marketing and PR strategies. By the end of this course bundle, you will have gained a broad and deep understanding of commercial management, and you will be equipped with the skills you need to succeed in this field. Enrol now in our Commercial Management course bundle and take the first step towards advancing your career in this exciting field. This Commercial Management Bundle Package includes: Course 01: Diploma in Commercial Management at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Commercial Law Course 02: Contracts Law UK Course 03: Financial Analysis Course Course 04: Tax Accounting Course Course 05: Import/Export Processing Course 06: Xero Accounting & Bookkeeping Course Course 07: Customer Relationship Management Course 08: Public Relation Course 09: Marketing Course Course 10: Corporate Social Responsibility (CSR) Why Prefer This Commercial Management Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Commercial Management bundle courses, you will be able to learn: Understand the principles of commercial law and contract law in the UK Analyse financial data to make informed business decisions Understand the UK tax system and how to handle taxes for businesses Navigate the import/export process and comply with regulations Use Xero accounting software to manage business finances Manage customer relationships and develop effective marketing strategies Develop and implement corporate social responsibility strategies to enhance the reputation of a business ***Curriculum breakdown of Commercial Management *** Module 01: Introduction to Commercial Management Module 02: Commercial Relationship Part-1 Module 03: Commercial Relationship Part-2 Module 04: Partnership and Agreements Module 05: Budget Management Module 06: Cash Flow Management Part- 1 Module 07: Cash Flow Management Part- 2 Module 08: Negotiation Module 09: Commercial Risk Management Module 10: Commercial Project Management Module 11: Customer Relationship Management (CRM) Part-1 Module 12: Customer Relationship Management (CRM) Part-2 Module 13: Managing Customer Lifecycle Module 14: Roles of Shareholders in Commercial Management Module 15: Loans and Debts Management Module 16: Commercial Legislations How is the Commercial ManagementBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Commercial Management course bundle is designed for individuals who are interested in pursuing a career in commercial management, as well as professionals who want to enhance their skills and knowledge in this field. This course bundle is particularly relevant for: Entrepreneurs and business owners Managers and executives Accountants and financial analysts Sales and marketing professionals HR professionals Career path This bundle will give you an edge in various professions. Such as: Commercial Manager - £50,000 per year Financial Analyst - £40,000 per year Tax Advisor - £35,000 per year Marketing Manager - £45,000 per year PR Manager - £35,000 per year Import/Export Coordinator - £25,000 per year CSR Manager - £40,000 per year Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Commercial Management at QLS Level 5 Hard copy certificate - Included
Description: Customer care service holds daily business exercises like promoting, deals and so forth. This course is intended for people who are intrigued to improve capacities or upgrade their attitudes in this field. This course is designed to provide you with the strategies that will help you expand competition in your occupations. It helps you gain the skills that are required to deal with the difficult situations. This course will likewise enable you to improve you communication skills which will make it easier to speak and build good relationship with the clients. Who is this course for? For individuals already existing in this field willing to enhance the abilities and learn new techniques. For people who are ready to take customer care service as the future profession. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: Advanced Diploma in Customer Care and Relation course is a useful qualification to possess, and would be beneficial for the following careers: Technical support staff Client relations manager Call center manager Customer service re-presenter. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Care and Relation 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Care and Relation 00:30:00
Duration 1 Days 6 CPD hours This course is intended for This course is designed for sales representatives who are managing their sales territories, with the goal of converting sales leads into sales opportunities and sales opportunities into closed sales. You may be selling products or services, or you may or may not be familiar with other CRM systems and may be new to Salesforce CRM. Overview In this course, students will create and manage records in the trial version of Salesforce© Sales Cloud© Lightning Enterprise Edition.Students will:- Create a basic Salesforce Sales Cloud environment and navigate the interface.- Optimize lead qualification.- Manage accounts and contacts.- Manage the opportunity pipeline.- Use Salesforce email.- Work with reports and dashboards. This course will give students the knowledge and skills they need to use Salesforce© in the real world?ultimately enabling them to meet and exceed their sales targets. Getting Started with Salesforce Set Up a Trial Version of Salesforce Sales Cloud Enterprise Edition Navigate the Salesforce LE Interface Navigate in the Salesforce Classic Interface Optimizing Lead Qualification View Leads Manage Leads Work Leads Convert Leads Managing Accounts and Contacts Manage Accounts Manage Contacts Managing the Opportunity Pipeline Manage Opportunities Work Opportunities Close Opportunities Using Salesforce Email Use Salesforce Email in Salesforce Classic Use Salesforce Email in Salesforce LE Working with Reports and Dashboards View Reports and Dashboards Create and Edit Reports and Dashboards
Overview With the ever-increasing demand for Reservations Agent in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Reservations Agent may be. Learning about Reservations Agent or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Reservations Agent . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Reservations Agent is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Reservations Agent course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Reservations Agent course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Reservations Agent course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Reservations Agent , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Reservations Agent , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Reservations Agent , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Reservations Agent course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to the Travel Industry Introduction to the Travel Industry 00:00 Module 2 Customer Service Skills Customer Service Skills 00:00 Module 3 Marketing and Sales Techniques Marketing and Sales Techniques 00:00 Module 4 Financial Management and Legal and Ethical Considerations Financial Management and Legal and Ethical Considerations 00:00 Module 5 Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 Relationship Building Relationship Building 00:00 Module 8 Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00
This course gets you up and running with the Salesforce and gives you the confidence to pass the Salesforce Admin (ADM201) certification exam. From setting up the environment to automating tasks, you will learn everything that will help you to become an exceptional Salesforce admin.
ð Unlock the Power of CPanel with 'CPanel Kickoff: A Beginner's Guide'! ð Are you ready to take the driver's seat in managing your website's backend effortlessly? Dive into the world of website control and administration with our comprehensive online course: 'CPanel Kickoff: A Beginner's Guide.' ð Supercharge Your Website Management Skills: Master the fundamentals of CPanel - the industry-leading web hosting control panel - in no time! Whether you're a budding entrepreneur, a small business owner, or an aspiring web developer, this course is tailored to equip you with the essential skills to navigate and leverage CPanel effectively. ð What You'll Gain: Step-by-step tutorials guiding you through CPanel's interface and functionalities. Learn to manage domains, databases, emails, and files seamlessly. Understand security features and implement best practices to safeguard your website. Troubleshooting techniques to resolve common issues efficiently. ð Why Choose 'CPanel Kickoff'? Beginner-friendly approach: No prior technical expertise required! Practical demonstrations and real-life examples for a hands-on learning experience. Accessible anytime, anywhere: Learn at your own pace with lifetime access to course materials. Expert guidance and support from seasoned professionals in the field. ð Launch Your Website Management Journey Now! Whether you're starting your first website or aiming to enhance your technical prowess, 'CPanel Kickoff: A Beginner's Guide' is your gateway to mastering CPanel's powerful features. Join our community of learners and take control of your online presence today! Enroll now and harness the full potential of CPanel to propel your digital endeavors to new heights. Don't miss this opportunity! Enroll in 'CPanel Kickoff' and embark on your journey towards website management mastery! ð Enroll Now and Start Your CPanel Adventure! ð Course Curriculum Basic Overview 00:00 Files Section 00:00 File Section File Manager 00:00 Backup 00:00 FTP Accounts 00:00 Domain Section 00:00 Site Publisher - Domain Section 00:00 Sub Domains 00:00 E-Mail Section 00:00 E-Mail Accounts 00:00 E-Mail Section Forwarders 00:00 Spam Monitoring 00:00 Metrics Section 00:00 Security Section - Hotlink Protection 00:00 Ip Blocker - Security Section 00:00 Site Software - Software Section 00:00 Advanced Section 00:00 Preferences Section 00:00 Introduction To Fantastico 00:00 Conclusion 00:00 Advanced Overview 00:00 Create A WordPress Website 00:00 Ad Management Applications 00:00 Analytics Apps 00:00 Calendar Applications 00:00 Live Chat Websites 00:00 OS Ticket 00:00 Ecom and Shopping Carts 00:00 Project Management 00:00 Learning Management System 00:00 Create an Online Forum 00:00 Image Galleries Photoblog 00:00 Wiki - Media Wiki 00:00 Audio App Podcast Generator 00:00 Video Apps Clipbucket 00:00 Gaming Apps - Cloud Realms 00:00 Guestbook Apps - Advanced Guestbook 00:00 RSS Apps - Feed on Feeds 00:00 CRM - Citrus CRM 00:00 Conclusion 00:00
Level 4 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
Deals Funnels for Beginners Certification Clients now and then purchase an item promptly after finding it, however they regularly go through a few phases between first getting mindful of an item and settling the buy. These stages that make up the purchasing venture are known as a business channel. In this course, you will find out about the construction of an online deals pipe and how advertisers use them to convince clients to go through their cash. You Will Learn: The two reasons online organizations develop deals pipes What a lead magnet is, and how it brings likely customers into a business pipe The four principle phases of an average deals pipe How advertisers use contributing to a blog and online media to direct people to their business channels Why making purchaser personas can make a business pipe more fruitful Advantages of Taking This Course: On the off chance that you are in a showcasing job, this course will help you set up more powerful deals channels On the off chance that you work in client relationship the executives (CRM), you will profit by understanding why clients settle on purchasing choices In the event that you are liable for keeping an organization web presence, this course will help you utilize online media and publishing content to a blog to support deals On the off chance that you are keen on purchaser brain research, this course will assist you with perceiving purchasing conduct and how associations assemble trust and faithfulness On the off chance that you are a purchaser, this course will assist you with seeing how organizations attempt to urge you to purchase from them