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24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Are you interested in a healthier lifestyle but overwhelmed by the amount of conflicting nutritional advice available? Did you know the average UK adult consumes around 140 teaspoons of sugar per week, far exceeding the recommended healthy limit of 30 teaspoons? Our Natural Health Nutrition & Diet bundle provides the knowledge and qualifications to navigate the world of nutrition and make informed choices about your health and well-being. This comprehensive bundle of courses covers a wide range of topics related to natural health, nutrition, and diet. You'll learn about the fundamentals of nutrition, how to create healthy meal plans, and the benefits of different dietary approaches. You'll also explore the link between nutrition and overall wellness, and gain the skills to help others improve their health. Whether you're looking to improve your own health or pursue a career in health and wellness, this course bundle has something for you. Courses Are Included in this Diploma of Natural Health Nutrition & Diet Bundle: Course 01: Certificate in Nutrition and Hydration at QLS Level 3 Course 02: Complete Nutrition Course: Diet & Meal Plan Course 03: Diploma in Natural Nutrition: Naturopathy at QLS Level 5 Course 04: Nutritional Therapy & Wellness Coaching Course 05: Mediterranean and Okinawa Diets Course 06: Muscle Building & Losing Fat Take charge of your health and open doors to new career opportunities with the Natural Health Nutrition & Diet Bundle. Invest in yourself and gain the knowledge to make a positive impact on your life and the lives of others. Learning Outcomes of Natural Health Nutrition & Diet Gain a comprehensive understanding of essential nutrition principles. Explore popular diets like the Mediterranean and Okinawan styles. Develop strategies for weight management, muscle building, and fat loss. Learn about natural approaches to health and well-being. Prepare for a career in the growing field of nutrition and wellness. Discover the role of a nutritional therapist and wellness coach. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Natural Health Nutrition & Diet Get a free student ID card with Natural Health Nutrition & Diet Training program (£10 postal charge will be applicable for international delivery) The Natural Health Nutrition & Diet is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Natural Health Nutrition & Diet course materials The Natural Health Nutrition & Diet comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Certificate in Nutrition and Hydration at QLS Level 3 Module 01: Introduction To Nutrition Module 02: Nutrients Module 03: Malnutrition Module 04: Nutritional Support Module 05: Hydration Module 06: Dehydration Module 07: Need Of Water Course 02: Complete Nutrition Course: Diet & Meal Plan Introduction Meal Planning Basics Supplements Setting Up Your Diet Adjusting Your Diet For Weigh Loss & Muscle Gains Healthy Dieting Common Dieting Trends Explained Micronutrients More Dieting Tips & Strategies Course 03: Diploma in Natural Nutrition: Naturopathy at QLS Level 5 Introduction Food Categories And Their Impact On The Human Body Listen To Your Body Digestive System Other Organs And Systems Purification Processes =========>>>>> And 3 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £77) CPD Hard Copy Certificate: £29.99 CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Fitness Enthusiasts Dietetic Aides Personal Trainers Health Coaches Nutrition Consultants Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Nutritionist Dietitian Health Coach Personal Trainer Wellness Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Course overview Take your data analysis skills to the next level with this Excel Data Analysis Diploma course. This course ensures you're practiced in the data analysis tools to analyze data effortlessly and effectively.  Data analysis is imperative to get meaningful information from data. It helps businesses and organizations make informed decisions. This Excel Data Analysis Diploma course will introduce you to the built-in tools in Excel through which you can analyze data and get your desired results to make better business decisions. It will give you real insights into tracing formulas, Excel scenario manager and data tables. You will learn how to use the forecast sheet to better forecast and identify the advantages of Excel solver and goal seek. You will also discover the most used Excel formulas, such as SUMIF, COUNTIF and Nested IF.  Learning outcomes Familiarize yourself with the data analysis tools Learn about tracing formulas in Excel Deepen your understanding of Excel goal seek Learn how to use the scenario manager in Excel Understand solver add-in and how to use it Have a better grasp of the most used Excel formulas Who is this course for? The comprehensive Excel Data Analysis Diploma course is incredibly beneficial for aspiring professionals who want to learn how to use the built-in tools in Excel for effective data analysis. The program will provide learners with in-demand knowledge and skills, allowing them to take advantage of outstanding employment opportunities. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Excel Data Analysis Diploma course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Data Analyst Accountants Financial Analyst Excel Data Analysis Diploma Excel data analysis - 1 00:04:00 Excel data analysis - 2 00:07:00 Excel data analysis - 3 00:03:00 Excel data analysis - 4 00:03:00 Excel data analysis - 5 00:11:00 Excel data analysis - 6 00:16:00 Excel data analysis - 7 00:02:00 Excel data analysis - 8 00:09:00 Excel data analysis - 9 00:16:00 Resource Resource - Excel Data Analysis Diploma 00:00:00 Assignment Assignment - Excel Data Analysis for Beginner 03:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: To be accurate in giving the correct message and communicate well, you need to learn the proper writing skills. This course will provide you the skills to ensure that your customers are getting the correct message from you. This course will teach you the useful techniques and tips for mastering the English writing skills. Writing is not just about knowing how to write sentences, having a good grammar and wide range of vocabulary. It is more than that. You have to take in the standards, systems, and orders for organising and writing principles that urge your clients to read on. Without a doubt, any individual who's aced English syntax and vocabulary can string a couple sentences together, yet it takes a great deal more than that to compose plainly and successfully put the message across. Great written work helps readers to get the information they require rapidly and effectively. Great written work induces occupied individuals to read your content and follow up on it, as opposed to simply bin it. What's more is that the great written work is an attractive ability and a key offering point for interpreters and editors. Your English grammar and vocabulary might be the best but you still need to know how to write clearly. So undertake this course and become a master in writing.  Who is the course for? People who are in need to enhance their English written skills Professionals, writers, and editors who write in the English language. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course will be very helpful especially to the following occupations: Copywriter Editor Journalist Marketing Content Writer Medical Writer News Scriptwriter Products Description Writer Technical Writer And Much More! Mastering Writing INDEX OF RULES 00:30:00 CLEARNESS AND FORCE 01:00:00 ORDER OF WORDS IN A SENTENCE 01:00:00 EXERCISES 01:00:00 CONTINUOUS EXERCISES 01:00:00 Reference Books Improving Written English 00:00:00 Writing Skills Success 00:00:00 Mock Exam Mock Exam-Mastering Writing 00:20:00 Final Exam Final Exam-Mastering Writing 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you suffer from panic attacks? Are you having a hard time or are you anxious most of the time? Do you know someone who is either? Then worry no more! This course will teach you ways how to handle panic attacks and help people who are suffering from this disorder to get rid of it. Description: Panic Disorder is a condition that many individuals may suffer that might show up during high school or early adulthood. People who suffer from panic disorder know that it is extremely troublesome to think clearly since your mind is clouded with panic thoughts. In this course, you would learn how to help someone free themselves from this type of disorder. You will be able to know the physical signs and symptoms of panic disorder and how to deal with it. Also, you will learn how stress can trigger panic attacks, and other causes of panic attacks then find out how to avoid it. Who is the course for? Professionals or doctors who help their clients be free from panic attacks People who are suffering from panic attacks or disorder Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: A Guide to Be Free from Panic Attack would be beneficial for the following careers: Counselors Health Practitioners Life Coaches Mentors Psychologists Therapists. A Guide to Be Free from Panic Attack Free Yourself 00:30:00 What Are the Physical Signs? 01:00:00 What Are the Symptoms 01:00:00 What Causes a Panic Attack? 00:30:00 Stress Can Trigger a Panic Attacks 01:00:00 Removing the Panic Attack Worries 01:00:00 When it's Agoraphobia 00:30:00 Foods That Can Make You Panic 01:00:00 Will I Need Medication? 00:30:00 Help Yourself and Lose the Panic 01:00:00 Getting Your Breathing Under Control 01:00:00 Mock Exam Mock Exam- A Guide to Be Free from Panic Attack 00:20:00 Final Exam Final Exam- A Guide to Be Free from Panic Attack 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description As a beginner, do you want to learn about MS Access? Are you interested to know its various function and use? Do you want to be an expert in this field? If so, take a look at our MS Access 2016 Introduction course. It will assist you in understanding all you need to learn about this course. The course designs for the fresher who have a little or no basic knowledge of MS Access. It teaches you how to create, open, and save an Access database. It will acquaint you with the basic equipment such as ribbons and toolbar so that you can get access it flexibly to create a table, and store date smoothly. It introduces you to numeric and index field with a plenty of practical exercises so that you can learn the basic of MS Access 2016 effectively. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Access 2016 Introduction is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Access 2016 Introduction is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:01:00 Getting Started What is a Database? 00:03:00 Understanding Database terminology 00:05:00 Navigating the Access Interface 00:06:00 What is a flat file database 00:04:00 What is a relational database 00:09:00 Relating Tables 00:06:00 Reviewing the Access Ribbon 00:04:00 Working with Data Working with Tables 00:04:00 Navigating Tables 00:02:00 Editing Data 00:03:00 Adding New Records 00:02:00 Using Subdatasheets 00:04:00 Creating Databases and Objects Understanding Database and Table Design Principles 00:10:00 Using Table Data Sheet View 00:04:00 Working with Field Data Types 00:04:00 Using Table Design View 00:04:00 Using Calculated Fields 00:04:00 Calculating Numbers 00:03:00 Calculating Dates 00:01:00 Calculating Strings 00:02:00 Using the Lookup Wizard 00:05:00 Editing Lookups 00:04:00 Using Indexes 00:02:00 Working with Queries What are Queries 00:03:00 Creating Simple Queries 00:05:00 Understanding the Dynaset 00:02:00 Entering Criteria: Exact Match and Range Operators 00:04:00 Understanding AND versus OR 00:03:00 Using Wild Cards 00:02:00 Using Keywords 00:03:00 Sorting and Hiding Fields 00:02:00 Creating Multi-Table Queries 00:03:00 Additional Tips 00:03:00 Working with Reports What are Reports 00:03:00 Understanding Report Types 00:03:00 Building Effective Reports 00:02:00 Using AutoReport 00:04:00 Understanding the Report Wizard 00:04:00 Using the Report Design View 00:08:00 Creating Labels 00:02:00 Working with Forms What are Forms 00:04:00 Understanding Form Types 00:02:00 Creating Forms 00:02:00 Navigating Forms 00:02:00 Editing Data in Forms 00:03:00 Understanding the Form Wizard 00:03:00 Using the Form Design View 00:04:00 Working with Controls 00:03:00 Using Form Layout View 00:02:00 Additional Tips 00:03:00 Conclusion Course Recap 00:01:00 Resources Resources - MS Access 2016 Introduction 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Learn how to digitally transform your artwork and take your most coveted designs from screen to paper under the guidance of expert artist and designer Cat Coquillette. With years of experience behind her and a portfolio of stunning illustrations, Cat will take you step-by-step through the full process, including how to fuse multiple scans of artwork into one image and remove the paper background. You will gain the most in-demand creative editing skills, exploring colour variations, patterns, templates and advanced enhancement techniques to turn your artwork into instant high-res best-sellers. Turn your passion into a passive income business today and start selling your pieces online in no time! Course Highlights From Paper to Screen: Digitally Editing Your Artwork in Photoshop is an award-winning and best-selling course that has been awarded CPD Certification & IAO accreditation. It is the most suitable course for anyone looking to work in this field or relevant sector. This training program is considered one of the top-trending courses in the UK, helping students to familiarise with the topic and gain the necessary skills to perform well in this field. We have organised the course into several specific modules, teaching you everything you need to become successful in this profession. To provide you with ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours, with the freedom to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognise your qualification by checking the validity from our dedicated website. Why You Should Choose the From Paper to Screen Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatched the next working day for as little as £9. Improve your earning potential and secure a successful career in your chosen field. Who is this Course for? The From Paper to Screen: Digitally Editing Your Artwork in Photoshop course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our From Paper to Screen: Digitally Editing Your Artwork in Photoshop course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path On successful completion, you will be ready to enter the relevant job market and will have the necessary knowledge and skills required to carve a successful career in this sector. All our Diplomas are CPD and IAO accredited and can be added to your CV/resume to ensure you will stand out in the crowd and to prospective employers. Artwork in Photoshop 1. Intro FREE 00:03:00 2. Scanning Your Artwork 00:02:00 3. Cleaning Up Your Work in Photoshop 00:16:00 4. Color Exploration - Digitally Editing in Photoshop 00:07:00 5. Creating Patterns 00:11:00 6. Resizing for Various Template Dimensions 00:04:00 7. Final Tips 00:01:00 DigitalGuide-CatCoq 00:05:00

Dog Cleaning Overview Does bath time with your dog turn your bathroom into a battleground? Imagine turning those stressful suds into a spa day for your furry friend! The Dog Cleaning course equips you with the magic touch to become your pup's personal groomer, keeping them clean, healthy, and smelling like a champ. This fun and pawsome program unlocks the secret to stress-free dog cleaning. Learn how to approach bath time with confidence, making it a positive and enjoyable experience for both of you. We'll show you the proper steps for a gentle yet thorough clean that leaves your dog's fur sparkling and their skin happy. But it's not just about the bubbles! The course equips you with the skills to go beyond just a bath. Discover expert tips for keeping your dog's eyes, ears, teeth, and nails clean and healthy. We'll even show you how to keep your grooming area sparkling clean, creating a hygienic haven for your pampered pup. By the end of this course, you'll be a dog cleaning whiz! No more meltdowns, just a sparkling clean, happy pup, and a stronger bond between you. The Dog Cleaning course is your key to unlocking bath-time bliss and a lifetime of happy wags. Let's get those doggy smiles shining! Learning Outcomes Gain a comprehensive understanding of proper dog cleaning techniques. Implement strategies to make bath time a positive experience for your dog. Master the art of bathing your dog effectively and gently. Learn essential skills for cleaning your dog's eyes, ears, teeth, and nails. Develop a routine for maintaining a clean and hygienic grooming area and equipment. Why You Should Choose Dog Cleaning Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Dog Cleaning is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Dog Cleaning is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01: General Considerations of Bathing and Dying General Considerations of Bathing and Dying 00:11:00 Module 02: Getting Your Dog to Love Bath Time Getting Your Dog to Love Bath Time 00:05:00 Module 03: Bathing Process Bathing Process 00:12:00 Module 04: Drying Your Dog Drying Your Dog 00:05:00 Module 05: Eyes, Ears, Teeth and Nail Care Eyes, Ears, Teeth and Nail Care 00:16:00 Module 06: Cleaning and Disinfecting the Grooming Area and Equipment Cleaning and Disinfecting the Grooming Area and Equipment 00:12:00

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview From the financial crash of 2008 to the coronavirus pandemic, it is crucial for businesses to be prepared in times of economic uncertainty. To stay afloat and survive times of financial challenge, businesses must be able to carry out robust financial planning and analysis. The Basic Forecasting in a Time of Uncertainty course is designed to teach learners the importance of financial forecasting, as well as provide guidance on how to apply Agile principles in forecasting. It will provide you with the skills, tools and techniques you need to make your forecasting more accurate, taking you through the steps for predicting relative forecasting performance. Whether you are looking to become a Financial Analyst or are a small business owner who wants to gain the knowledge to make smart financial decisions, this course breaks down all aspects of financial forecasting into easy to follow modules, so you get the best out of your learning experience. This best selling Basic Forecasting in a Time of Uncertainty has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Basic Forecasting in a Time of Uncertainty is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Basic Forecasting in a Time of Uncertainty is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Basic Forecasting in a Time of Uncertainty is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Basic Forecasting in a Time of Uncertainty, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Basic Forecasting in a Time of Uncertainty will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Basic Forecasting in a Time of Uncertainty to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Gain essential pet first aid skills with our comprehensive Pet First Aid Certificate Course. Learn to confidently respond to emergencies, administer basic care, and ensure the well-being of your furry friends. Enroll now for expert-led training and become a certified pet first aid provider. Your four-legged companions deserve the best care – be their first line of defense in times of need. Start your journey to pet safety today!