2139 Courses delivered Online

OverviewDon't be left behind in the world of Project Management. Learn to embrace Agile principles and software and lead the pack. This certificated Agile Practitioner Level 2course will tutor you in the expert use of Agile practises and learn how to harness the collective power of your team. If you are confused by the use or terminology of Kanban and Waterfall, this course delivers all of the training that you'll need to incorporate their methodologies into your working routines. By adopting these proven Project Management philosophies, you will rapidly see a change in your department's productivity and work ethics. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for?There is no experience or previous qualifications required for enrolment on this Agile Practitioner Level 2. It is available to all students, of all academic backgrounds.RequirementsOur Agile Practitioner Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace.Career pathHaving these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 28 lectures • 03:18:00 total length •Course Introduction: 00:11:00 •Agile Overview: 00:01:00 •Intro to Agile: 00:11:00 •The Agile Manifesto: 00:17:00 •Domains of Agile Practices: 00:16:00 •Summary: 00:02:00 •Understanding Lean Software Development: 00:01:00 •Lean Origins and Principles: 00:23:00 •Summary: 00:02:00 •Understanding Kanban: 00:01:00 •Kanban Origins: 00:09:00 •Six Core Practices of Kanban: 00:11:00 •Summary: 00:02:00 •Introduction to Scrum: 00:01:00 •Scrum Overview: 00:10:00 •Scrum Concepts and Principles: 00:14:00 •Scrum Processes: 00:06:00 •Summary: 00:01:00 •Understanding XP Software Development: 00:01:00 •Intro to Extreme Programming (XP): 00:10:00 •Extreme Programming (XP) Practices and Adoption: 00:07:00 •Summary: 00:02:00 •Other Agile Models: 00:01:00 •DSDM: 00:11:00 •Crystal: 00:06:00 •Feature Driven Development: 00:07:00 •Comparing Agile Methods: 00:09:00 •Summary: 00:05:00

Overview This comprehensive course on Phone-Based Customer Service will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Phone-Based Customer Service comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enroll in this course today to fast track your career ladder. Key Features of the Course: FREE Phone-Based Customer Service CPD-accredited certificate Get a free student ID card with Phone-Based Customer Service (£10 applicable for international delivery) Lifetime access to the Phone-Based Customer Service course materials The Phone-Based Customer Service comes with 24/7 tutor support Get instant access to this Phone-Based Customer Service course Learn Phone-Based Customer Service from anywhere in the world The Phone-Based Customer Service is affordable and simple to understand The Phone-Based Customer Service is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Phone-Based Customer Service. It is available to all students, of all academic backgrounds. Requirements Our Phone-Based Customer Service is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Phone-Based Customer Service course, it can be studied in your own time at your own pace. Career Path Having these various qualifications of Phone-Based Customer Service will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 15 lectures • 06:13:00 hours total •Module 1: Introduction to Customer Service •Module 2: What's Different about Good Customer Service •Module 3: Customer Relationship Management •Module 4: Customer Service Communication Strategies •Module 5: Aspects of Phone Etiquette •Module 6: Building Rapport Over the Phone •Module 7: Inbound and Outbound Calls •Module 8: Active Listening and Managing Tough Callers •Module 9: Managing Interoffice Calls and Voicemail •Module 10: Problem Solving over the Phone •Module 11: Intra Organization Dealings •Module 12: Measuring Customer Service •Mock Exam - Phone-Based Customer Service •Final Exam - Phone-Based Customer Service •Order Your Certificate

Overview Enrol in our Transport and Logistics Management Level 3 today and build the necessary skills, knowledge and experience to transform your career. The Transport and Logistics Management Level 3 could enhance your continuing professional development thus propelling you more towards your dream job. This Transport and Logistics Management Level 3 could be your key, if you are interested in a long term career in the field of Transport and Logistics Management Level 3. This Transport and Logistics Management Level 3 course consists of a number of easy to digest, in-depth modules which are designed to provide you with detailed knowledge on Transport and Logistics Management Level 3. This Transport and Logistics Management Level 3 aims to accompany you through your journey to help you become a master of Transport and Logistics Management Level 3. Learn through a mixture of interactive lessons and online study materials. How will I get my certificate? At the end of the course there will be a written assignment test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Transport and Logistics Management Level 3. It is available to all students, of all academic backgrounds. Requirements Our Transport and Logistics Management Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 02:30:00 total length •Module 01: An Introduction to Successful Transport Management: 00:20:00 •Module 02: The UK's Travel Infrastructure - Road and Rail: 00:10:00 •Module 03: Road Freight and Transport Management: 00:30:00 •Module 04: Passenger Road Transport and its Management: 00:30:00 •Module 05: Rail and Transport Management: 00:15:00 •Module 06: Transport Management for Ports and Inland Waters: 00:15:00 •Module 07: Transport Management for Airlines: 00:10:00 •Module 08: Trends, Challenges and Best Practice in Transport Management: 00:10:00 •Module 09: Transport Management and Health and Safety: 00:10:00

Overview Two skills which are vital to an administration specialist are Touch Typing and Shorthand. Master these abilities and stand out in any organisation. This popular Touch Typing Essential Skills Level 3 course will teach you the techniques that make these two essential abilities achievable and boost your CV's contents. Both Touch Typing (Keyboard) and Shorthand (Writing) allow an individual to increase the accuracy and productivity of the work they produce. When you pass this certified course and assessments, you will be able to set yourself up for numerous career opportunities. From journalist to a stenographer, and from Personal Assistant to Bookkeeper, all career paths will be possible. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Touch Typing Essential Skills Level 3. It is available to all students, of all academic backgrounds. Requirements Our Touch Typing Essential Skills Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 12 lectures • 01:00:00 total length •Module 01: Getting Started: 00:05:00 •Module 02: DRILL 1 The home keys: 00:05:00 •Module 03: DRILL 2 e and i, g and h: 00:05:00 •Module 04: DRILL 3 o and n, shift keys and t: 00:05:00 •Module 05: DRILL 4 extra practice . and y: 00:05:00 •Module 06: DRILL 5 , and w: 00:05:00 •Module 07: DRILL 6 m and u: 00:05:00 •Module 08: DRILL 7 v and x: 00:05:00 •Module 09: DRILL 8 sentence drills: 00:05:00 •Module 10: DRILL 9 figures: 00:05:00 •Module 11: DRILL 10 alphabetical paragraphs: 00:05:00 •Module 12: Recap: 00:05:00

Overview Enrol in our Payroll Administrator and UK Payroll System Training today and build the necessary skills, knowledge and experience to transform your career. The Payroll Administrator and UK Payroll System Training could enhance your continuing professional development thus propelling you more towards your dream job. This Payroll Administrator and UK Payroll System Training could be your key, if you are interested in a long term career in the field of Payroll Administrator and UK Payroll System Training. This Payroll Administrator and UK Payroll System Training course consists of a number of easy to digest, in-depth modules which are designed to provide you with detailed knowledge on Payroll Administrator and UK Payroll System Training. This Payroll Administrator and UK Payroll System Training aims to accompany you through your journey to help you become a master of Payroll Administrator and UK Payroll System Training. Learn through a mixture of interactive lessons and online study materials. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Payroll Administrator and UK Payroll System Training. It is available to all students, of all academic backgrounds. Requirements Our Payroll Administrator and UK Payroll System Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 24 sections • 24 lectures • 04:47:00 total length •Payroll System in the UK: 01:05:00 •Payroll Basics: 00:10:00 •Company Settings: 00:08:00 •Legislation Settings: 00:07:00 •Pension Scheme Basics: 00:06:00 •Pay Elements: 00:14:00 •The Processing Date: 00:07:00 •Adding Existing Employees: 00:08:00 •Adding New Employees: 00:12:00 •Payroll Processing Basics: 00:11:00 •Entering Payments: 00:12:00 •Pre-Update Reports: 00:09:00 •Updating Records: 00:09:00 •e-Submissions Basics: 00:09:00 •Process Payroll (November): 00:16:00 •Employee Records and Reports: 00:13:00 •Editing Employee Records: 00:07:00 •Process Payroll (December): 00:12:00 •Resetting Payments: 00:05:00 •Quick SSP: 00:10:00 •An Employee Leaves: 00:13:00 •Final Payroll Run: 00:07:00 •Reports and Historical Data: 00:08:00 •Year-End Procedures: 00:09:00

Overview Gain knowledge of substance misuse by enrolling in our Diploma in Substance Misuse course.This Diploma in Substance Misuse course will equip you with the skills to identify misused substances and their effects, including legal highs, illegal drugs and alcohol. It will teach you the causes, signs and types of substance misuse. This course will also explainthe significant social, personal and medical factors that can lead to substance misuse, as well as discuss the patterns of abuse.Raise awareness of substance misuses and educate yourself on the effects of drugs, with the Diploma in Substance Misuse course. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Diploma in Substance Misuse. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Substance Misuse is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 18 lectures • 07:35:00 total length •Module 1: Substance Misuse and Outreach Worker: 00:25:00 •Module 2: Substances: Drugs, Alcohol and Others: 00:20:00 •Module 3: Abuses of Substance Misuse: 00:30:00 •Module 4: Why People Use Drug and Alcohol?: 00:25:00 •Module 5: The Nature of Substance Misuse: Biological, Psychological and Social Perspectives: 00:30:00 •Module 6: Understand Possible Causes of Substance and Drug Abuse: 00:25:00 •Module 7: Implementing Substance Use Policy: 00:20:00 •Module 8: Effects of Drugs on the Body and Mind: 00:25:00 •Module 9: Enhancing Assessment and Treatment of Substance Misuse: 00:40:00 •Module 10: Health Consideration: 00:40:00 •Module 11: Specific Treatment Situations: 00:30:00 •Module 12: Substance Misusers: Children: 00:20:00 •Module 13: Risk Factors: 00:20:00 •Module 14: Pharmacological Agents Used in the Management of Substance Misuse Problems: 00:20:00 •Module 15: Planning and Implementing a Practice Improvement Subject: 00:20:00 •Module 16: Prevention and Awareness: 00:30:00 •Module 17: Substance Use Capabilities Across All Level of Social Work: 00:15:00 •Module 18: Career Consultancy: 00:20:00

Overview This comprehensive course on The Basics of ArcGIS for Hydrology will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This The Basics of ArcGIS for Hydrology comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this The Basics of ArcGIS for Hydrology. It is available to all students, of all academic backgrounds. Requirements Our The Basics of ArcGIS for Hydrology is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 22 lectures • 03:27:00 total length •Introduction to GIS: 00:07:00 •Introduction to ArcGIS software: 00:09:00 •Selection by Location, attributes, clip features and tables to Excel: 00:11:00 •Performing actions on the data: change the projections, dissolve, clip: 00:13:00 •From .TXT and .DXF to shapefile: 00:10:00 •Calculations with attribute table and KML files in ArcMap: 00:11:00 •Export from ArcMap to PDF: 00:11:00 •ArcScene 3D: 00:08:00 •GIS Example Test: 00:15:00 •AutoCAD fixing polygon coordinates: 00:14:00 •Download hydrological data: 00:06:00 •Calculate flow direction and flow accumulation: 00:09:00 •Watershed delineation: 00:10:00 •Clip layers to watershed boundary: 00:10:00 •Stream segments and catchments areas: 00:09:00 •Stream order convert to vector: 00:10:00 •Spatial join to catchments: 00:11:00 •Join stream id to stream order: 00:08:00 •Map data and initial layout: 00:11:00 •Add and format map elements: 00:14:00 •Resources - The Basics of ArcGIS for Hydrology: 00:00:00 •Assignment -The Basics of ArcGIS for Hydrology: 00:00:00

Overview This comprehensive course on Dog Training - Stop Dog Barking will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Dog Training - Stop Dog Barking comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Dog Training - Stop Dog Barking. It is available to all students, of all academic backgrounds. Requirements Our Dog Training - Stop Dog Barking is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 15 lectures • 02:34:00 total length •Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career!: 00:03:00 •Don't Take My Word For It - This Is What People Say!: 00:01:00 •You Could Be Saying This Too!: 00:20:00 •This is What You'll Learn By Taking This Course: 00:04:00 •How To Give Your Dog The Right Communication And Stop Barking At The Front Door: 00:09:00 •Here's A Demonstration Of What To Do: 00:07:00 •How to Stop Your Dog From Barking in the Back Garden/Yard: 00:09:00 •Here's How You Do It!: 00:02:00 •** Bonus ** Here's The Transcripts For Video Lectures 5 And 7: 00:04:00 •How To Calm Dogs Who Bark And Chase Cats: 00:05:00 •This Is How To Do It Plus The 'De-Sensitizing Technique' Is Revealed!: 00:06:00 •How To Integrate A Dog Who Barks At Or Is Fearful Of Men (Or Women): 00:12:00 •Is Your Dog The Boss In These Other Areas? It All Counts!: 00:44:00 •**Bonus Video** Student Question Answered: 00:13:00 •**Bonus Video** How To Work With Dogs Who Bark In The Car: 00:15:00

Overview Gain the skills and knowledge to work in criminal intelligence. Whether you are already working in the sector, someone who is interested in a career in criminal intelligence, or simply a layperson interested in learning more about the fascinating discipline of security and criminology, this Forensic Science and Law Enforcement Criminal Profiling Complete Diploma course is for you. In this Forensic Science and Law Enforcement Criminal Profiling Complete Diploma course, you will learn about crime science, pattern detection and analytical techniques. You will explore research methods and criminal statistics. You will learn about white-collar crime, hate crime, counter-terrorism and forensic psychology, and learn to understand the way the criminal justice system responds to criminal activity. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Forensic Science and Law Enforcement Criminal Profiling Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Forensic Science and Law Enforcement Criminal Profiling Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 18 lectures • 02:30:00 total length •Interventions to reduce risk of re-offending: 00:07:00 •History of development of Forensic Psychology: 00:06:00 •Research Design and Methodology: 00:12:00 •Critical evaluation of psychological research: 00:09:00 •Introduction to theories of offending: 00:06:00 •Theories of sexual offending: 00:08:00 •Theories of violent offending: 00:08:00 •Theories of fire-setting behaviour: 00:08:00 •An Introduction to Offender Profiling: 00:05:00 •Approaches to Offender Profiling: 00:05:00 •The Effectiveness of Offender Profiling: 00:06:00 •Eye-witness testimony: 00:09:00 •Expert witness testimony: 00:04:00 •'What works' literature in reducing re-offending: 00:06:00 •Incident management (Crisis Negotiation): 00:08:00 •Introduction: About the Course and the Tutor: 00:03:00 •Mock Exam - Forensic Science and Law Enforcement Criminal Profiling Complete Diploma: 00:20:00 •Final Exam - Forensic Science and Law Enforcement Criminal Profiling Complete Diploma: 00:20:00

Overview This comprehensive course on Flappy Bird Clone: SFML C++ Game will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Flappy Bird Clone: SFML C++ Game comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Flappy Bird Clone: SFML C++ Game. It is available to all students, of all academic backgrounds. Requirements Our Flappy Bird Clone: SFML C++ Game is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 34 lectures • 05:27:00 total length •Introduction: 00:02:00 •Setup Project - Windows (Visual Studio): 00:14:00 •Setup Project - Mac OS X (Xcode): 00:11:00 •State Machine: 00:18:00 •Asset Manager: 00:08:00 •Input Manager: 00:08:00 •Game Loop: 00:14:00 •Splash State: 00:17:00 •Main Menu State: 00:16:00 •Game State: 00:07:00 •Game Over State: 00:04:00 •Pipe Class Setup: 00:08:00 •Spawn Moving Pipes: 00:11:00 •Automatically Spawning Pipes and Deleting Them: 00:08:00 •Create Moving Ground: 00:14:00 •Randomise Pipe Y Position: 00:06:00 •Bird Class Setup: 00:10:00 •Animating the Bird: 00:08:00 •Fly Bird Fly: 00:11:00 •Rotate Bird: 00:06:00 •Collision with the Ground & Game State System: 00:15:00 •Collision with the Pipes: 00:09:00 •Flash Screen White upon Death: 00:12:00 •Scoring System: 00:15:00 •Displaying the Score: 00:18:00 •Setup: 00:16:00 •Display Score: 00:08:00 •Saving Score: 00:06:00 •Medals: 00:08:00 •Sound Effects: 00:08:00 •Hide Console on Windows: 00:01:00 •Distributing Your Game on Windows: 00:03:00 •Where to Go Next?: 00:07:00 •Resource: 00:00:00