In the captivating world of modern science, there exists a gateway to understanding the intricate workings of life at its most fundamental level. Delve into the microscopic universe with our comprehensive online journey, where every click opens doors to new realms of knowledge. From the mysterious realm of Bacteriology to the captivating intricacies of Immunology, embark on an odyssey that promises to enlighten and empower. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Within these digital halls of learning, discover the secrets of viruses, from the enigmatic DNA entities to the elusive RNA strands, each holding keys to unlocking nature's mysteries. Traverse through the labyrinthine landscapes of Parasites and Fungi, and learn to navigate the delicate balance between their existence and ours. Engage with the arsenal of Antifungal Medicines and Antibiotics, understanding their vital role in combating the unseen threats that lurk in the shadows. And as the journey unfolds, delve into the realms of Sexually Transmitted Diseases, gaining insights that transcend mere understanding, leading to informed action and empowered decision-making. In this online haven of intellectual exploration, seize the opportunity to broaden horizons and deepen understanding. Enrich your mind and equip yourself with knowledge that transcends boundaries, opening doors to new possibilities and unlocking the secrets of the unseen world around us. Join us on this exhilarating voyage, where curiosity meets enlightenment, and every discovery brings us closer to the essence of life itself. Course Curriculum Module 01: Introduction to Microbiology Bacteriology Viruses DNA Viruses Positive-Strand RNA Viruses Negative-Strand RNA Viruses Module 02: Parasites Fungi Antifungal Medicines Immunology Antibiotics Sexually Transmitted Diseases Learning Outcomes: Identify different types of microbes and their characteristics accurately. Understand the structure and function of bacteria and viruses comprehensively. Analyze the role of parasites and fungi in microbiological contexts. Demonstrate knowledge of immunology principles and their applications effectively. Evaluate the mechanism of action of antibiotics and antifungal medicines critically. Recognize the transmission and management of sexually transmitted diseases proficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: 1:18:13 1: Introduction to Microbiology 12:44 2: Bacteriology 18:16 3: Viruses 11:19 4: DNA Viruses 14:11 5: Positive-Strand RNA Viruses 12:05 6: Negative-Strand RNA Viruses 09:38 Module 02: 1:09:46 7: Parasites 09:07 8: Fungi 08:16 9: Antifungal Medicines 10:23 10: Immunology 18:34 11: Antibiotics 10:45 12: Sexually Transmitted Diseases 11:41 13: CPD Certificate - Free 01:00 Who is this course for? Biology enthusiasts seeking specialised knowledge. Healthcare professionals expanding their expertise. Students pursuing careers in medical research. Individuals interested in laboratory-based careers. Anyone fascinated by the microscopic world of pathogens. Career path Microbiologist Laboratory Technician Clinical Research Associate Infection Control Practitioner Pharmaceutical Sales Representative Public Health Officer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
In the captivating world of modern science, there exists a gateway to understanding the intricate workings of life at its most fundamental level. Delve into the microscopic universe with our comprehensive online journey, where every click opens doors to new realms of knowledge. From the mysterious realm of Bacteriology to the captivating intricacies of Immunology, embark on an odyssey that promises to enlighten and empower. Key Features: CPD Certified Developed by Specialist Lifetime Access Within these digital halls of learning, discover the secrets of viruses, from the enigmatic DNA entities to the elusive RNA strands, each holding keys to unlocking nature's mysteries. Traverse through the labyrinthine landscapes of Parasites and Fungi, and learn to navigate the delicate balance between their existence and ours. Engage with the arsenal of Antifungal Medicines and Antibiotics, understanding their vital role in combating the unseen threats that lurk in the shadows. And as the journey unfolds, delve into the realms of Sexually Transmitted Diseases, gaining insights that transcend mere understanding, leading to informed action and empowered decision-making. In this online haven of intellectual exploration, seize the opportunity to broaden horizons and deepen understanding. Enrich your mind and equip yourself with knowledge that transcends boundaries, opening doors to new possibilities and unlocking the secrets of the unseen world around us. Join us on this exhilarating voyage, where curiosity meets enlightenment, and every discovery brings us closer to the essence of life itself. Course Curriculum Module 01: Introduction to Microbiology Bacteriology Viruses DNA Viruses Positive-Strand RNA Viruses Negative-Strand RNA Viruses Module 02: Parasites Fungi Antifungal Medicines Immunology Antibiotics Sexually Transmitted Diseases Learning Outcomes: Identify different types of microbes and their characteristics accurately. Understand the structure and function of bacteria and viruses comprehensively. Analyze the role of parasites and fungi in microbiological contexts. Demonstrate knowledge of immunology principles and their applications effectively. Evaluate the mechanism of action of antibiotics and antifungal medicines critically. Recognize the transmission and management of sexually transmitted diseases proficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Biology enthusiasts seeking specialised knowledge. Healthcare professionals expanding their expertise. Students pursuing careers in medical research. Individuals interested in laboratory-based careers. Anyone fascinated by the microscopic world of pathogens. Career path Microbiologist Laboratory Technician Clinical Research Associate Infection Control Practitioner Pharmaceutical Sales Representative Public Health Officer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
>> Deal Price is Active Now; Offer Ends Soon, Hurry Up!! << Do you want to manage your public relations more effectively? With a diploma in media and public relations, you are making inroads into strategic communication planning. For the growth of your business, or to pursue a career in media and public relations, effective networking is crucial. For any business, growth depends on networking and public relations. When you start to master strong networking skills, you are in with a chance to increase the scope of expanding your network. Key Topics to be Covered by Media and Public Relations: Starting a fruitful conversation Making a good first impression Taking control of your nervousness How to make use of business cards Working on your memory and remembering names Writing better business letters Working on your proposals Preparing better reports and executive summaries Understanding goals and setting SMART ones Helping others out in setting goals Understanding print media Handing a crisis with a positive approach This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 02 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Media and Public Relations course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Learning Outcomes of Media and Public Relations: Understand how to network for growth and success Know how to dress up for the situation Learn how to set smarter goals Discover how to use social media more fruitfully Communicating for success Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain Networking for success Writing effectively for smooth communications Utilising modern ways of reaching potential clients Ensuring effective communication with employees Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of course: *** Media and Public Relations Diploma *** Introduction to the Course Course Objectives Module 01: Networking for Success (I) Creating an Effective Introduction Making a Great First Impression Module 02: Networking For Success (II) Minimizing Nervousness Using Business Cards Effectively Remembering Names Module 03: The Meet and Greet The Three-Step Process The Four Levels of Conversation Module 04: Dressing for Success The Meaning of Colors Interpreting Common Dress Codes Deciding What to Wear Module 05: Writing Business Letters Writing Proposals Reports Executive Summaries Module 06: Setting Goals Understanding Goals SMART Goals Helping Others with Goal Setting Module 07: Media Relations Television Print Web Presence, Blogs & the Internet Module 08: Issues and Crisis Communication Planning Gauging the Impending Crisis Level Providing Feedback and Insights How Information Will be Distributed Tracking the Overall Effect Module 09: Social Media (The PR Toolkit) Blogs Wikis Podcasts Social Bookmarks RSS Feeds Module 10: Employee Communications Verbal Communication Non-Verbal Communication Skills (Body Language) Email Etiquette Negotiation Skills Making an Impact Assessment process Once you have completed the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Media and Public Relations Diploma to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? With the rapid growth in social media and online business communication, we entered a new era in a matter of a few years. To make rapid progress in this industry, you need to understand the latest trends of media and public relations. Requirements The Media and Public Relations program does not require any prior knowledge; everyone may participate! This Media and Public Relations course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Media and Public Relations course allows you to study at your own speed and grow a quality skillset. Career path To start with, the media opens new opportunities for rapid growth and effective communication.
100 tips to become a successful entrepreneur Bill Gates, Michael Dell, Mark Zuckerberg - all of these are some of the greatest minds this world has ever seen. Another trait they all share is that they are all entrepreneurs. Many believe that true success is not in employment but in doing business. And they are right, as every one of the entrepreneurs mentioned before, has been able to breach the billion dollar mark while having no college degree. If you are considering following in the paths of so many successful entrepreneurs before you, this Successful Entrepreneurship Diploma course might just be able to help you. This diploma level course will help you in the world of entrepreneurship as you will be bombarded with tips. You will be able to get into the right mindset, find the right opportunities, identify risks and their counters and so much more. So if you are looking to make your journey to success in entrepreneurship as smooth as possible, then this course is definitely for you. Course Highlights Successful Entrepreneurship Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Successful Entrepreneurship Diploma into 23 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Successful Entrepreneurship Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Successful Entrepreneurship Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Successful Entrepreneurship Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction FREE 00:30:00 Getting Into The Right Mindset FREE 00:30:00 Finding Your Field of Success 00:30:00 Finding The Right Opportunities 00:15:00 Identifying Business Prospects That Will Sell 00:30:00 Identifying The Risks And Countering Them 00:15:00 Identifying Your Target Customers/Market 00:30:00 Finding Your Resources 00:15:00 Formulating A Business Plan 01:00:00 Coming Up With an Advertising/Marketing Plan 00:15:00 Learning Profit Maximization Techniques 00:30:00 Hiring A Dedicated Team 01:00:00 Motivating Your Team 00:30:00 Have The Right Attitude Towards Your Investment 00:15:00 Winning Over The Competition 00:30:00 Taking Advantage of the Internet 01:00:00 Handling Debts Expertly 00:45:00 Know-ÂHow to Gain in Business 00:15:00 Protecting Your Company's Image 00:15:00 Abiding To The Legal Requirements 00:15:00 Conclusion 00:15:00 Reference Books Innovation and Entrepreneurship 00:00:00 ENTREPRENEURSHIP 00:00:00 Mock Exam Mock Exam- Successful Entrepreneurship Diploma 00:20:00 Final Exam Final Exam- Successful Entrepreneurship Diploma 00:20:00
24-Hour Flash Sale! Prices Reduced Like Never Before!! The import/export sector and supply chain management are the backbone of trade and commerce, propelling businesses to new heights. With the UK's trade in goods and services totalling nearly £1.2 trillion in the last year, professionals equipped with comprehensive knowledge in these areas are in high demand. The "Import/Export, Supply Chain Management and Purchase Ledger Bundle" offers a unique amalgamation designed to elevate your professional standing in this dynamic field. This extensive course bundle covers every facet of the Import/Export Process, supply chain dynamics, and financial transactions within the Purchase Ledger. You'll get to know about the intricacies of Commercial Law, Logistics, and Warehouse Management, gaining a holistic understanding of the operational and legal aspects of International Trade. The additional courses on Supply Chain Management and Transport Management further enrich your knowledge, while the career-boosting courses, including CV Writing and Stress Management, prepare you for the competitive job market by enhancing your employability and professional communication skills. Key Features of the Import/Export, Supply Chain Management and Purchase Ledger Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Import/Export, Supply Chain Management and Purchase Ledger bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Import/Export QLS Course 02: Supply Chain Management QLS Course 03: Purchase Ledger 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Commercial law Course 02: Logistic Management Course 03: Supply Chain Management Course 04: Transport Manager Course 05: Warehouse Management Diploma In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Import/Export, Supply Chain Management and Purchase Ledger courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. The learning journey you'll get in this course not only broadens your expertise in import/export, supply chain management, and ledger processes but also sharpens your professional development skills, setting you apart in the job market. Enrol now in this rich learning experience and take the next step in your professional journey with confidence! Learning Outcomes: Master the fundamentals and complexities of the import/export process. Navigate the global supply chain and optimize logistics management. Understand the legalities and financial intricacies of international trade. Effectively manage and maintain purchase ledgers. Enhance professional skills, including CV writing and stress management. Communicate effectively in a professional environment. Why Prefer this Course? Get Free QLS Endorsed Certificates upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Import/Export Module 01: Introduction to Import Export Module 02: Organising the Import Export Operation Module 03: Products for Your Import Export Business Module 04: Target the Marketing and Find Your Customers Module 05: Searching, Marketing, Marketing Module 06: Documentation and Supply Chain Management Module 07: Pricing, Payment and Shipping Procedure Module 08: Necessary Tools for Trading Course 02: Supply Chain Management Module 01: Why Supply Chain Management Module 02: Three Levels of Supply Chain Management Module 03: Five Stages of Supply Chain Management Module 04: The Flows of Supply Chain Management Module 05: Supply Chain Groups Module 06: Tracking and Monitoring Module 07: Role of Procurement in an Organisation Module 08: The Purchasing Cycle Module 09: Purchasing Toolkits Module 10: Quality Management Module 11: Supplier Relationship Management Module 12: Category Management Module 13: Inventory Management Module 14: E-Procurement Course 03: Purchase Ledger Module 01: Introduction to Purchase Ledger Module 02: Importance of Purchase Ledger Module 03: Skills for Purchase Ledger Management Module 04: Purchase Ledger Control Account Module 05: Managing Purchase Ledger Successfully Module 06: Reconciliation Module 07: The Key to a Paperless Purchase Ledger World =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £169) CPD Hard Copy Certificate: Free (For the first 3 courses: Previously it was £29.99*3 = 90) QLS Endorsed Hard Copy Certificate: Free (For the first 3 courses: Previously it was £109.99*3 = £330) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: New exporters Supply chain staff Logistics managers Business owners Trade consultants Career changers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Import/Export Manager: £35,000 - £55,000 per annum Supply Chain Analyst: £30,000 - £45,000 per annum Purchase Ledger Clerk: £18,000 - £25,000 per annum Commercial Lawyer: £50,000 - £90,000 per annum Logistics Manager: £30,000 - £50,000 per annum Warehouse Manager: £25,000 - £40,000 per annum Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Diploma in Import/Export at QLS Level 4 Diploma in Supply Chain Management at QLS Level 5 Certificate in Purchase Ledger at QLS Level 3 Please note that International students have to pay an additional £10 as a shipment fee.
In the ever-evolving landscape of holistic living in the UK, where individuals are increasingly seeking comprehensive approaches to health and wellbeing, our course, "Health and Wellbeing Essentials: Holistic Living," stands out as a beacon of knowledge and transformation. In a society grappling with the complexities of modern living, this Health and Wellbeing Essentials: Holistic Living course delves into the core facets of health, from traditional medical practices to alternative therapies, providing a holistic understanding of mind, body, and spirit. Through a meticulously curated curriculum encompassing health and social care, meditation, mindfulness, and alternative medicine, participants embark on a transformative journey towards a balanced and fulfilling life. This Health and Wellbeing Essentials: Holistic Living Bundle Consists of the following Premium courses: Course 01: Health & Social Care Course 02: Meditation & Mindfulness Course 03: The Power of Thoughts Course 04: Structure and Overview of the Health and Social Care Sector Course 05: Coaching and Mentoring in Care Course 06: Alternative Medicine Course 07: Safeguarding Health and Dignity for Vulnerable Adults Bundle Course 08: How To Do Chiropractic Adjustments: The Fundamentals Course 09: Parental Mental Health & Child Protection Course 10: Anti Social Behaviour Course 11: Depression Counseling Course 12: Diploma in Psychology Course 13: Mental Health Awareness and Psychiatric Disorders Course 14: Workplace Mental Health First Aid and Advocacy Training Course 15: Diploma in Professional Reflexology Course 16: Social Anxiety Therapy Course 17: Gluten free lifestyle Online Course Course 18: Laughter Therapy: Healing through Humor and Joy Course 19: Medical Acupuncture: Alternative Healing Techniques Course 20: Self Esteem & Assertiveness at QLS Level 3 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of this Health and Wellbeing Essentials: Holistic Living bundle, you should be able to: Understand the intricacies of health and social care sectors. Master the art of meditation and mindfulness practices. Analyse the profound impact of thoughts on overall well-being. Navigate the dynamics of coaching and mentoring in care settings. Apply alternative medicine principles for holistic health solutions. Safeguard the health and dignity of vulnerable adults effectively. Unlock the mysteries of the health and social care sector, explore the potency of thoughts, and gain insight into coaching and mentoring in care. Dive into alternative medicine and grasp the fundamentals of chiropractic adjustments. Safeguard the dignity of vulnerable adults, delve into the realms of parental mental health and child protection, and tackle the nuances of addressing anti-social behaviour. From depression counselling to workplace mental health advocacy, this Health and Wellbeing Essentials: Holistic Living course equips individuals with a diverse skill set, including reflexology, social anxiety therapy, and the healing power of laughter. Elevate your understanding of medical acupuncture and embrace a gluten-free lifestyle. Ultimately, empower yourself with the tools to enhance self-esteem and assertiveness at QLS Level 3. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking a holistic approach to health and wellbeing. Those interested in a comprehensive understanding of mental health. Professionals in care sectors aiming to broaden their skill set. Anyone exploring alternative therapies and wellness practices. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Health and Wellbeing Essentials: Holistic Living course, all you need is - A smart device A secure internet connection And a keen interest in Health and Wellbeing Essentials: Holistic Living Career path Health and Social Care Assistant - •22,000 to •26,000 per year. Mental Health Support Worker - •24,000 to •28,000 per year. Holistic Wellness Coach - •30,000 to •35,000 per year. Alternative Medicine Practitioner - •25,000 to •40,000 per year. Mental Health Advocate - •28,000 to •32,000 per year. Wellbeing Workshop Facilitator - •26,000 to •30,000 per year. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
ð Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' ð Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' ð ð Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before. ð ï¸ What You'll Learn: â Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. â Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. â Automation Awesomeness: Implement time-saving automations for a more efficient support process. â Reporting and Analytics: Extract valuable insights to enhance your support strategy. â Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience. ð¼ Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences ð Course Highlights: ð¥ Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. ð Comprehensive Study Material: Access downloadable resources for offline learning. ð¬ Interactive Discussions: Connect with fellow learners and industry experts. ð§ Practical Assignments: Apply your knowledge in real-world scenarios. ð Certification of Completion: Showcase your expertise with our accredited certification. ð Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device. ð Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00
Traibcert Awareness online course is a comprehensive package that delves into every nook and corner you deserve to know about ISO 9001, including all the erstwhile requirements and pragmatic impeccability for compliance. The course is durably defined for noviceswho exhibit greataffinity towards quality management and ISO standards.