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19245 Courses delivered Online

Employee Training & Performance Improvement

By Course Cloud

Course Overview  Step into the future of work with our electrifying online courses in workplace training! 🌈 In a world where the training industry is booming, with billions at stake, and e-learning is the new normal, you're about to make a leap that could skyrocket your career.  Imagine being the powerhouse behind a 218% jump in company income or a 17% surge in productivity, all because you mastered the art of improving performance from your cozy nook. With potential earnings from $52,000 to a dazzling $101,000, the path to becoming a workplace wizard is at your fingertips.  Join the 92% of employees who find joy and engagement in their careers through learning. Let's light up your professional journey with our on-demand, online treasure trove of knowledge. 🚀✨📚 Learning Outcomes Understand HR Management basics and their importance in organizations. Gain skills in Recruitment, Selection, and Job Design for better workforce planning. Improve employee performance with Training, Development, and Performance Management. Manage Compensation, Benefits, and Employee Relations to create a positive workplace. Learn about Future HR Trends and Challenges to remain forward-thinking. Course Description Dive into the heart of Human Resources with our comprehensive online course, designed to empower you with the foundational insights and strategies of effective HR management. Starting with an "Introduction to Human Resources Management," this course guides you through the essentials of job analysis, design, recruitment, and selection, ensuring you're equipped to build a top-tier workforce. Progress through engaging modules on "Employee Training and Development" and "Performance Management" to discover how to elevate team performance and foster a thriving workplace culture. Explore the critical aspects of "Compensation and Benefits" to learn the art of crafting compelling packages that attract and retain talent. Delve into "Employee Engagement and Relations" to master the dynamics of employee satisfaction and productivity. With a keen eye on the future, our "Future Trends and Challenges in HR" module prepares you to stay ahead in the rapidly evolving HR landscape. Through on-demand video lectures, this course offers a seamless learning experience, perfect for anyone looking to advance their career in Human Resources. Start your journey today and unlock the potential to transform organizations from within. Who is this course for? Aspiring HR professionals looking to kickstart their careers with a solid foundation in Human Resources. Current HR staff seeking to enhance their skills and knowledge for career advancement. Business owners and managers aiming to improve their workforce management and organizational performance. Career Path HR Assistant: Entry-level position to get your foot in the door; expected yearly salary around $35,000 - $45,000. HR Specialist/Generalist: A role focusing on specific HR functions or a broad range; expected yearly salary around $50,000 - $70,000. HR Manager: Overseeing HR operations, strategy, and team; expected yearly salary around $70,000 - $100,000+. Chief HR Officer (CHRO): Senior executive role responsible for the entire HR department; expected yearly salary around $100,000 - $200,000+.

Employee Training & Performance Improvement
Delivered Online On Demand1 hour 30 minutes
£5.99

Blended Learning Training for Teachers

By Course Cloud

Looking to advance your career? Our "Blended Learning Training" for Teachers course offers the perfect platform for growth.

Blended Learning Training for Teachers
Delivered Online On Demand1 hour 40 minutes
£5.99

Dealing with Angry or Rude Customers

By Ideas Into Action

Dealing with Angry or Rude Customers   Course Description   Copyright Ross Maynard 2021   Course Description If you work in customer service in any way, then, from time to time, you are going to have to deal with angry or rude customers. This course will help you manage those stressful situations and support the customer as best you can. Anger is a normal and relatively common emotion caused by a perceived hurt or provocation. In some cases a customer’s anger or rude behaviour may be driven by the failings of your organisation or its products and services. In other cases, the problem may be outside your control but you still have to deal with the impact. In this course we look at anger in a customer service situation and how to deal with it. We review the nature and causes of anger; we look at how poor customer service can cause anger and what you can do to prepare your organisation to deal with anger. We cover the warning signs for anger and present a 12 step approach to dealing with an angry customer. We cover questions and short scripts that can help you start a discussion with an angry customer, and we consider why customers might be rude. Finally we look at managing the stress of dealing with an angry customer and finish the course with a review of the key learning points. I hope you find the course helpful.   Key Learning Points  On completion of the course, delegates will be able to: Understand the nature and causes of anger as an emotion. Consider their objectives when dealing with an angry customer. Help prepare their organisation for dealing with angry customers. Identify appropriate customer service metrics Work through a series of steps to deal with an angry customer. Use questions and short scripts to try to help a customer bring their anger under control . Consider why a customer might be rude, and how to deal with that rudeness. Understand how to manage the stress of dealing with angry or rude customers.     Curriculum L1: Anger as an Emotion L2: Your Objectives when Dealing with Anger L3: Poor Customer Service L4: Preparing your Organisation  L5: Warning Signs and What Not to Do L6: The 12 Steps to Dealing with Anger L7: Example Scripts for Angry Customers L8: Dealing with Rude Customers L9: Dealing with Stress, and Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources Copy of customer behaviour policy     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Dealing with Angry or Rude Customers
Delivered Online On Demand
£5.55

Fundamentals Crochet Course

4.7(160)

By Janets

Start learning Fundamentals Crochet Course that will give you enough knowledge and skills to build your dream career. About this course This Fundamentals Crochet Course helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Fundamentals Crochet Course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Fundamentals Crochet Course is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Fundamentals Crochet Course related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Crochet Module 2: Necessary Equipment for Crochet Module 3: Understanding Your Yarn Module 4: Introduction to Crochet Stitches Course Content Crochet Fundamentals Module 1: Introduction to Crochet 00:08:00 Module 2: Necessary Equipment for Crochet. 00:08:00 Module 3: Understanding Your Yarn 00:08:00 Module 4: Introduction to Crochet Stitches 00:09:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Fundamentals Crochet Course
Delivered Online On Demand33 minutes
£5.99

Light Current Systems for Electrical Engineering

4.7(160)

By Janets

Register on the Light Current Systems for Electrical Engineering today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Light Current Systems for Electrical Engineering is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Light Current Systems for Electrical Engineering Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Light Current Systems for Electrical Engineering, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Light Current Systems for Electrical Engineering Light Current Fire Alarm System Module 1- Light Current Fire Alarm System Part 1 00:17:00 Module 2- Light Current Fire Alarm System Part 2 00:15:00 Module 3- Light Current Fire Alarm System Part 3 00:18:00 Module 4- Light Current Fire Alarm System Part 4 00:17:00 Module 5- Light Current Fire Alarm System Part 5 00:17:00 Module 6- Light Current Fire Alarm System Part 6 00:17:00 Light Current MATV and Telephone System Module 1- Light Current MATV System Part 1 00:14:00 Module 2- Light Current MATV System Part 2 00:17:00 Module 3- Light Current Telephone System 00:19:00 Light Current Data System Module 1- Light Current Data System Part 1 00:15:00 Module 2- Light Current Data System Part 2 00:20:00 Light Current CCTV System Module 1- Light Current CCTV System Part 1 00:14:00 Module 2- Light Current CCTV System Part 2 00:23:00 Light Current Sound System Module 1- Light Current Sound System Part 1 00:18:00 Module 2- Light Current Sound System Part 2 00:16:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Light Current Systems for Electrical Engineering
Delivered Online On Demand4 hours 17 minutes
£5.99

Electrical Engineering Course: Distribution Station & Feeder Protection

5.0(1)

By LearnDrive UK

Master electrical engineering principles with our Distribution Station & Feeder Protection course. Gain practical insights into protection systems for reliable and efficient electrical distribution.

Electrical Engineering Course: Distribution Station & Feeder Protection
Delivered Online On Demand1 hour
£5

Care Certificate Training

5.0(1)

By LearnDrive UK

Embark on a journey to excellence in care with our Care Certificate Training course. Master vital care standards, from understanding your role and personal development to safeguarding and infection control. Essential for healthcare professionals committed to quality care.

Care Certificate Training
Delivered Online On Demand1 hour
£5

Administrative Assistant

5.0(1)

By LearnDrive UK

Elevate your administrative prowess with our Administrative Assistant course. Learn to manage daily routines, communication, records, and office technology effectively. Become the organizational backbone in any professional setting with top-tier relationship and conflict management skills.

Administrative Assistant
Delivered Online On Demand1 hour
£5

Bread Making Short Diploma

5.0(1)

By Empower UK Employment Training

Embark on a journey of bread mastery with our Diploma course. From baking basics to advanced techniques, learn to craft delicious breads and turn your passion into a thriving business. Start baking your way to success today!

Bread Making Short Diploma
Delivered Online On Demand1 hour 18 minutes
£5

British Cleaning Level 1

5.0(1)

By Empower UK Employment Training

Embark on a journey to establish a successful cleaning business in the UK with our comprehensive course. Learn start-up costs, business models, legal aspects, and client satisfaction strategies. Ideal for entrepreneurs eager to thrive in the cleaning industry.

British Cleaning Level 1
Delivered Online On Demand1 hour 30 minutes
£5