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A customer contacts a business with a problem. The customer service representative empathizes with the customer, listens actively, resolves the issue, and ensures customer satisfaction. Learning outcomes: Understand concepts and practices of customer service delivery to enhance customer satisfaction. Organize customer service delivery to ensure efficient and effective service. Analyse the structure of customer service to optimize business operations. Implement customer relationship management to strengthen customer loyalty. Evaluate the impact of customer satisfaction on brand reputation. Resolve customers' complaints and problems to maintain customer loyalty. Utilise social media tools and channels to enhance customer engagement. In the Customer Service & Environment course, you will learn how to deliver exceptional customer service that creates positive relationships between customers and businesses. You will learn about customer service concepts and practices, including how to organize and structure customer service delivery. You will also gain insights into the importance of customer relationship management and how it can help build customer loyalty. The course covers topics such as monitoring and resolving customer complaints and problems, as well as evaluating the impact of customer satisfaction on brand reputation. You will also learn how to use social media tools and channels to engage with customers and enhance their experience. This course is ideal for anyone who wants to enhance their customer service skills and knowledge, including customer service representatives, managers, and business owners. It is also beneficial for those looking to improve their understanding of customer relationships and satisfaction. Enrol in the Customer Service & Environment course today to learn how to create positive customer experiences that build strong relationships and enhance your business's reputation. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives Customer service managers Business owners Anyone looking to improve their understanding of customer relationships and satisfaction Career path Customer service representative (£16,000 - £25,000) Customer service manager (£22,000 - £40,000) Customer experience manager (£27,000 - £50,000) Customer success manager (£28,000 - £55,000) Relationship manager (£28,000 - £60,000) Head of customer experience (£50,000 - £100,000)

Join us for an evening of well needed chocolate escapism! Experience a craft chocolate tasting like no other. All from the comfort of your home. --- Taste ultra premium cocoa & craft chocolate. Ethical & directly sourced by Seed Chocolate. Learn how different terroirs can alter flavour, just as we find in fine wine & artisan coffee.

Whether it is for your personal development, your own career or your business, this life-changing training is for everyone who would like to develop their skills such as communication, confidence, entrepreneurial thinking, flow-state and creativity – the future skills every human needs to master.

Are you ready to embark on an enlightening journey of wisdom with the Web Development bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Web Development (CSS, HTML & Bootstrap 4). Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Learn Web Development from Scratch Course 02: HTML Web Development Crash Course Course 03: CSS Web Development Crash Course Course 04: Bootstrap 4 Responsive Web Development Course 05: Front End Web Development Training for Everyone Course 06: Web Design in Affinity Designer Course 07: Advanced Diploma in User Experience UI/UX Design Course 08: UX (User Experience) Fundamentals Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Web Development (CSS, HTML & Bootstrap 4) bundle illuminate your path to wisdom. The Web Development (CSS, HTML & Bootstrap 4) bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Web Development (CSS, HTML & Bootstrap 4) package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Web Development bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Web Development (CSS, HTML & Bootstrap 4) community today and let your voyage of discovery begin! Learning Outcomes: Upon completing this Web Development bundle, the learner will be able to: Attain a holistic understanding in the designated areas of study with the Web Development bundle. Establish robust bases across each course nestled within the Web Development bundle. Decipher intricate concepts through the articulate content of the Web Development bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Web Development bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Web Development bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Web Development bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Web Development bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Web Development bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Web Development journey and let knowledge guide you towards a brighter future. CPD 85 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Web Development bundle is suitable for: Aspiring Web Developers: Beginners seeking foundational web development skills. Front-End Developers: Professionals enhancing skills in responsive design and user experience. Graphic Designers: Designers expanding into web design using tools like Affinity Designer. UX/UI Designers: Specialists improving their knowledge in user experience and UI design. Entrepreneurs: Business owners wanting to build or manage their websites. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Web Development bundle. Career path This Web Development bundle will help to pursue various career paths: Junior Web Developer HTML Developer CSS Developer Bootstrap Web Developer Front-End Web Developer UI/UX Designer Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Motorsport is as much a business as it is a sport. Our new master’s programme will provide students with a broad range of modules which examine the national and international aspects of the industry from a commercial perspective. From governance, structure and international sports law, through to the importance and interdependence of commercial rights holders, promoters, manufacturer, teams, sponsors and the role played by the media, this course is aimed at enhancing the professional and career prospects of those with an aspiration of working within this exciting and challenging global industry. Our programme will help you to develop as professionals with a strong grounding in ethics and a clear sense of how motorsport relates to various cultures, stakeholders and the sectors it interacts with.

About this Training Course Comprising 5 full-day sessions, this intermediate to advanced level course is specifically designed for senior exploration geoscientists currently active in hydrocarbon play and prospect mapping, to optimise conceptual geological input into their technical evaluation. The course focuses on seismic stratigraphic analysis in different basin settings - i.e., passive, convergent, extension and oblique - in order to construct a coherent geological story line, underpinning hydrocarbon play and prospect evaluation. The course is largely based on seismic stratigraphic case histories and exercises, with the support of seismic, well log and outcrop examples. Training Objectives Through short, focused presentations and a series of industry case history-based examples and exercises, participants will learn to optimise conceptual geoscience input into technical subsurface analysis. This will help to produce coherent geological subsurface interpretations for use in Play-based, Prospect and Appraisal evaluations. Target Audience This course is intended for senior geoscientists with more than five years of work experience, with a background in play and/or prospect evaluation and experience in seismic interpretation. Course Level Intermediate Advanced Training Methods Participants will be exposed to short lectures throughout the 5 days, followed by hands-on individual and team exercises in a variety of geological settings. 'Let the data tell their story' is a key recurring theme in this course. Trainer Your expert course leader has 38 years of experience as Exploration Geologist for Shell globally, with field experience in a/o Egypt, NW Borneo, MENA, China, Madagascar, North Sea, Oman and The Netherlands (Shell EP Research and Training Centre in Rijswijk). He has strong evaluation and project lead skills in Play-based Exploration, Prospect Maturation, Opportunity Screening and NFE / Appraisal disciplines. He developed key geoscience skills in Seismic and Sequence Stratigraphy as well as Reservoir Characterization, including sedimentology and diagenesis. He has extensive supervisory, teaching, and coaching experience as well as a strong interest in Geoscience (Depositional Systems, Regional and Reservoir Geology) and Petroleum Geology Learning. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

An interactive workshop experience with personal stylist Emma Shoe, sharing her expertise on how to create a wardrobe you'll truly treasure! How To Create A Wardrobe To Treasure............ Do you have a wardrobe full of clothes that you don't love? Do you have lots of things hanging in your wardrobe you never or rarely wear? Do you mostly default to the same few outfits all the time? Thinking you'd like to have less stuff, but value what you do have more? Keen to discover more planet friendly ways to update your wardrobe? This group styling experience is for you if you answered yes to any of these questions. During the workshop, we will share wardrobe treasures, discuss personal style, look at shape and colour and more sustainable ways to create your wardrobe. You'll get the opportunity to 'play' with creating outfits and experiment with new looks for your own wardrobe. The practical and tangible outcomes you'll experience from this workshop include: How to edit what's in your wardrobe. Emma's approach to eliminate regretful shopping mistakes and binge buying. The flat-lay method to create outfits and plan looks. How to create your wardrobe of treasure. Why and how to embrace the circular fashion model. Access to Emma's black book of favourite pre-loved treasure troves. About Emma: Emma (Shoe) Reed is the founder of Styling You Well. She is a former shoe designer turned personal stylist and image consultant. She has over twelve years expertise styling women, transforming confidence and mindset to elevate professional presence. Emma's clients are entrepreneurs, creatives and leaders, professional women dealing with major life changes or transitioning from experiences like the menopause, divorce, illness, promotion, career change or returning to work post maternity leave. Kind words... "Emma is a fantastic personal stylist. She put items together that I never would have thought of myself. This is her unique gift. She has great knowledge of body shapes and made suggestions that were really flattering. She is also a master at accessorising. I would highly recommend her if you need some styling support." "I took the opportunity in lock-down to take a hard look at my personal style - or perhaps lack of personal style is a more appropriate phrase! Having left corporate life behind a few years ago, I felt I knew how to dress smartly and I LOVE my jeans and gold trainers but I knew that there had to be something stylish yet relaxed that looked AND felt great...I just couldn't seem to find it alone. Cue Emma. I'd attended one of her Capsule Wardrobe Styling sessions in Hampton which opened my eyes to the possibility of having a small but hard-working wardrobe with the right accessories to make it feel fresh. So, I booked in for Emma's virtual styling session which was a revelation! I quickly understood why I didn't feel (or look) great in certain pieces and which styles and colours really work/don't work for my body shape and skin-tone. I also realised that I'd been stuck in a colour rut for quite some time. It was time to say good-bye to black. It also became obvious during the session that there were giant gaps in my wardrobe - mostly due to my overly-enthusiastic Marie Kondo-style clear outs! My interest in shopping for clothes has been renewed - I feel like I have a better idea of what I should be looking for which makes it all so much easier and more fun. I'm also feeling much braver with colour. I can't wait to take Emma shopping with me in real life. She knows her stuff and she's also great fun to be around." "Emma was such a joy to help me go through my wardrobe and get me interested in clothes again. She was kind, honest, practical and had a very stylish take on my limited wardrobe. I trusted her judgement implicitly and was buzzing after our session. Highly recommend Emma for her professionalism and empathy plus the fabulous outfits." You can contact Emma at: https://www.stylingyouwell.com / +44 7900 242487 / emmashoe@stylingyouwell.com If you have any questions regarding this event, please email Lara at lara@themotivationclinic.co.uk or call her on 07817247727  

Want to get skilled in designing appealing user interfaces for any app or site! This 2D Game UI Design course will outline the development of games, including the designing and programming of games. Learn how to develop artwork and audio, and familiarise with current best practices and features applicable to UI design, which can be tested to ensure the delivery of intended playing experience and other technical errors. Project's strategy, scope, information architecture, developing sitemaps and wireframes are some of the key issues which will be covered in this program. The field of user interface design is in high demand, but the skills and expertise you will achieve in this area are applicable to a wide variety of professions, from marketing to web design, to human-computer interaction. What you'll learn Create fresh User Interface for 2D video games with Inkscape Create several types of icons and buttons for your game UI Use Inkscape on a higher level to create what you need for your game (i.e. menu items, buttons, icons) Requirements You need the free software Inkscape Inkscape knowledge is not obligatory, but a very basic knowledge helps! Who this course is for: Developers, who want to design their own games Designers, who want to learn more about Game UI Design This course is NOT for you if you are a seasoned UI designer. This is a beginner course! Start with the basics Welcome to Game UI design with Inkscape! FREE 00:02:00 The 3 Cs of good game UIdesign 00:04:00 What is HUD 00:03:00 Before youdraw SKETCH! 00:02:00 Basic Button Bases 00:18:00 Creating general game icons Aligning buttons 00:04:00 What makes a good icon 00:04:00 Very simple icons 00:06:00 More complex icons and drawing methods 00:09:00 Complex icons for a fantasy game 00:20:00 Creating an icon set for a ninja game 00:19:00 Drawing UI for a Space shooter game with Inkscape! Space shooter UI design - Part #1 00:18:00 Space shooter UI design - Part #2 00:18:00 Drawing a fantasy game UI Fantasy game UI - Part #1 00:20:00 Fantasy game UI - Part #2 00:19:00 Fantasy game UI - Part #3 00:16:00 Fantasy game UI - Part #4 00:12:00 Drawing UI for a cartoon style candy or gem matching game Gemstone game UI - Part #1 00:21:00 Gemstone game UI - Part #2 00:20:00

What Will I Learn? Choose a perfect automated trading strategy Build a portfolio consisting of trading algorithms Learn what criteria a trading algorithm should match Learn when to exclude a strategy from portfolio Learn advantages of using trading algorithms Learn where to find automated trading strategies Understand why it's better to trust an algorithm than a human Learn what markets to trade using trading algorithms Requirements No programming skills required Just an open mind Basic Excel Description Updated in June'16! Learn how to make 95% of profit in just 14 months! Learn how to choose automated trading strategies and force them to earn money for you! In this course, I will show you several platforms where you can find a variety of trading robots. But, more importantly, I will give you a list of criteria to choose perfect strategies and teach you how to select them in practice. I will explain what to take into account when you have to choose between two similar strategies. You will also get a basic knowledge of trading algorithms, their advantages as compared to manual trading, which markets it's better to trade using automated trading strategies. I believe by the end of this course you will be able to build your own portfolio and make profits. Take this course now and learn from my 12+ years of experience. This course is for beginners as well as for advanced traders and algorithm developers! All you need is just your aspiration to learn! With this course you also get: unlimited lifetime access at no extra costs all future additional lectures, live trading examples never any questions asked full 30-day money-back-in-full guarantee Do not hesitate to ask me any questions concerning this course or trading financial markets! Viktor Who is the target audience? Anyone interested in trading Financial Markets Professional traders and algorithm developers Anyone who wants to create a passive income on Financial Markets, but has no time to spare how to trade Forex, stocks, options and especially futures traders Those, who want to trade algorithms, but don't know where to start And finally, anyone who has bad experience in trading Introduction What this course is about FREE 00:02:00 What do you need to start this course FREE 00:02:00 Live Results 00:03:00 Performance Update (November'15) 00:04:00 Performance Update (January'16) 00:05:00 Performance update (June'16) 00:06:00 Performance Update (October'16) 00:06:00 What instruments do you prefer to invest? What are Financial Markets? 00:06:00 What is algorithmic trading? 00:03:00 Risks from using trading algorithms 00:05:00 What markets to trade (Futures against Forex) 00:06:00 The external side of the robot What criteria to use to choose a strategy 00:09:00 How to create a portfolio 00:02:00 How to exclude a strategy from portfolio 00:03:00 Where to invest 00:05:00 iSystems in details 00:09:00 Learn from experience What strategies to use. Creating a portfolio (part 1) 00:08:00 What strategies to use. Creating a portfolio (part 2) 00:07:00

Get ready for an exceptional online learning experience with the Game Design, Game Development, UX, Java, HTML & CSS bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Game Design, Game Development, UX, Java, HTML & CSS is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Game Development package has something for everyone. As part of the Game Design, Game Development, UX, Java, HTML & CSS package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Game Development bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Course 01: Game Development using Cocos2d-x v3 C++ Course 02: Developing Game in Unity 3D Course 03: JavaScript Project - Game Development with JS Course 04: Tic-Tac-Toe Clone - The Complete Cocos2d-x C++ Game Course Course 05: Tic-Tac-Toe Clone - The Complete SFML C++ Game Course Course 06: Create a Game With Gamemaker Studio 2 Course 07: Advanced Diploma in User Experience UI/UX Design Course 08: Maya & Unity 3D: Modeling Environments for Mobile Games Course 09: Monetize Your Mobile Game or App Course 10: Modern OpenGL 3D Game Course 11: Flappy Bird Clone: Cocos2d-x C++ Game Course 12: Flappy Bird Clone: SFML C++ Game Course 13: Introduction To Twitch TV Video Game Live Streaming Course 14: JavaScript for Everyone Course 15: Introduction to Coding With HTML, CSS, & Javascript Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Game Development Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Game Development. Build a strong knowledge base in your chosen course via the Game Development. Benefit from the flexibility and convenience of online learning. With the Game Development package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the "Game Design, Game Development, UX, Java, HTML & CSS ", a rich anthology of 15 diverse courses. Each course in the Game Development bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This"Game Design, Game Development, UX, Java, HTML & CSS " bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the "Game Design, Game Development, UX, Java, HTML & CSS " bundle offers you the flexibility and convenience to learn at your own pace. Make the Game Development package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The "Game Design, Game Development, UX, Java, HTML & CSS " bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the "Game Design, Game Development, UX, Java, HTML & CSS " bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Game Developmentbundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.