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176 Courses delivered Online

Diploma in Business Plan - Level 5 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Business Plan  -  Level 5 (QLS Endorsed)
Delivered Online On Demand9 hours
£15

Business Plan Training

4.7(26)

By Academy for Health and Fitness

Are you looking to improve your current abilities or make a career move? Our unique Business Plan course might help you get there! Expand your expertise with high-quality training - study the Business Plan course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Business Plan online training course. The Business Plan course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Business Plan course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Business Plan training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Business Plan course: Business Plan Course Module 01: An Introduction to Business Planning Module 02: Self-Assessment Module 03: Setting Your Goals Module 04: Roles and Responsibilities Module 05: Outlining a Sketch Module 06: Organising a Business Plan Module 07: Structuring a Business Plan Module 08: Marketing Plan Module 09: Getting to Know Your Customers Module 10: Financing Your Business Module 11: Setting the Right Price Module 12: Building a Company Value Assessment Process Once you have completed all the modules in the Business Plan course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Business Plan course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Business Plan Training
Delivered Online On Demand8 hours
£12

Business Administration Training

By Compliance Central

Are you looking to enhance your Business Administration Training skills? If yes, then you have come to the right place. Our comprehensive course on Business Administration Training will assist you in producing the best possible outcome by mastering the Business Administration Training skills. The Business Administration Training is for those who want to be successful. In the Business Administration Training, you will learn the essential knowledge needed to become well versed in Business Administration Training. Our Business Administration Training starts with the basics of Business Administration Training and gradually progresses towards advanced topics. Therefore, each lesson of this Business Administration Training is intuitive and easy to understand. Why would you choose the Business Administration Training from Compliance Central: Lifetime access to Business Administration Training materials Full tutor support is available from Monday to Friday with the Business Administration Training Learn Business Administration Training skills at your own pace from the comfort of your home Gain a complete understanding of Business Administration Training Accessible, informative Business Administration Training learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Business Administration Training bundle Study Business Administration Training in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Business Administration Training Improve your chance of gaining in demand skills and better earning potential by completing the Business Administration Training Business Administration Training Curriculum Breakdown: Module 01: An Introduction to Business Planning Module 02: Self-Assessment Module 03: Setting Your Goals Module 04: Roles and Responsibilities Module 05: Outlining a Sketch Module 06: Organising a Business Plan Module 07: Structuring a Business Plan Module 08: Marketing Plan Module 09: Getting to Know Your Customers Module 10: Financing Your Business Module 11: Setting the Right Price Setting the Right Price 00:34:00 Module 12: Building a Company Value CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Administration Training helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Business Administration Training. It is also great for professionals who are already working in Business Administration Training and want to get promoted at work. Requirements To enrol in this Business Administration Training, all you need is a basic understanding of the English Language and an internet connection. Career path The Business Administration Training will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Business Administration Training. Office Manager: £25,000 to £45,000 per year Human Resources Coordinator: £22,000 to £40,000 per year Administrative Assistant: £18,000 to £30,000 per year Executive Assistant: £25,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Business Administration Training
Delivered Online On Demand8 hours
£12

Estate Agent and Property Developer Diploma

4.7(160)

By Janets

Course Overview Learn the Latest Skills | Acknowledged by CPD & QLS | MCQ Based Exam & Tutor Support | Interactive Video Training  This Estate Agent and Property Management Training provides an excellent foundation in the skills and knowledge required for a real estate and property management career. In this 2-in-1 course, you will first learn how to develop and deal with property, the role of the property developer and property management. The course also familiarises you with concepts of estate agency and the UK legal system and shows you how to finance deals, generate leads and much more.  The Estate Agent Diploma will teach you how to choose a property, manage client expectations, understand the customer life cycle, and more. You will learn how to help your clients choose the ideal home and collaborate with investors to help them put their money into real estate. Additionally, you will get some important knowledge about the estate agency sector as a whole. You'll learn various methods for getting to know your customers, including networking and canvassing. On completion of the course, you will be able to work as a property developer or estate agent. What Will You Learn? Learn more about property valuation, negotiation and management Learn more about gaining property access, sales negotiation, lea and communication skills Understand the different estate agents, from domestic to rental to property negotiators to commercial agents, and more Know what is involved in selling a property, the benefits of using an estate agent and the disadvantages of selling privately Learn about the different types of investment structures and the UK legal system Know how to extend, renew and end tenancy agreements What classes are included in this package? Earn a digital Certificate upon successful completion acknowledged by UK and internationally acknowledged lesson There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you'll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Lifetime Access Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? If you have ambitions to move into a property career, achieve a promotion, or your goal is to run your own business, Janets has the property lessons you need to succeed. Career Path Training offered by the Estate Agent And Property Management Training could potentially benefit a range of roles, but would particularly enhance careers in: Estate Agent Property Developer Property Manager Real Estate Investor Leasing Consultant Foreclosure Specilaist Acquisitions Manager Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Estate Agent Module 01 - Estate Agent: An Introduction Module 02 - Different Types of Estate Agents Module 03 - Getting Started on the Job Module 04 - Listing Property: Finding the Sellers Module 05 - Valuation Process Module 06 – Negotiating As an Estate Agent Module 07 - Selling Property: Finding the Buyers Module 08 – Letting Property Module 09 – Technology for Estate Agents Module 10 - Regulation of Estate Agents Property Development Diploma Module 01: Introduction to Property Development Module 02: Different Type of Property Module 03: Property Research Module 04: Property and the Law Module 05: Different Method of Finance Option Module 06: Building Regulation Module 07: The Planning Process Module 08: Project Management Module 09: Marketing Your Property

Estate Agent and Property Developer Diploma
Delivered Online On Demand5 weeks
£9.99

Customer Service Level 1

5.0(1)

By Empower UK Employment Training

Customer Service Level 1 This meticulously designed course equips you with unrivalled Customer Service skills, essential for scaling the corporate ladder. From mastering Customer Service Fundamentals to proactive Customer Management, your path to exceptional Customer Service starts here. Learning Outcomes: Explain the role of CRM in Customer Service. Demonstrate Customer Service best practices. Interpret customer loyalty on Customer Service. Evaluate the Grow Customer Service Model. Critique the roles of a Customer Service Manager. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Customer Service Level 1 Syllabus Customer Service & Care: Master the basics of Customer Service and CRM to create a customer-focused organization. Great Customer Service: Develop skills in empathy and call centre effectiveness for world-class Customer Service. Customer Service Models: Apply the Grow Service Model and defusing techniques for enhanced Customer Service. Customer Management: Understand proactive management cycles and roles for effective Customer Service. Customer Rapport: Learn strategies for building rapport and driving customer loyalty in Customer Service.

Customer Service Level 1
Delivered Online On Demand1 hour
£5

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

5.0(1)

By Empower UK Employment Training

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation. Learning Outcomes: Apply defusing techniques in Customer Service interactions. Employ proactive strategies in Customer Service management. Utilise problem-solving methods to enhance Customer Service. Engage in brainstorming for effective Customer Service solutions. Channel customer anger through Customer Service skills. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: Defusing Techniques: Master seven distinct defusing techniques to elevate your Customer Service aptitude. Proactive Customer Management: Implement proactive management strategies to optimise Customer Service outcomes. Problem-solving & Decision-making: Integrate critical problem-solving and decision-making methods into your Customer Service approach. Brainstorming & Reverse Brainstorming: Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions. Anger Channelling: Apply the art of anger channelling to maintain and improve Customer Service standards.

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified
Delivered Online On Demand1 hour 48 minutes
£5

Educators matching "Know Your Customer"

Show all 26
PETM

petm

5.0(27)

Peterborough

PETM LTD is a family-run business that was established in 2021, specializing in delivering essential training services for vocational drivers and transport audits for businesses in the heavily regulated Road haulage industry. The company focuses on two areas - training and auditing. Providing mandatory periodic Driver CPC (Certificate of Professional Competence) courses and First Aid Training in line with the latest Health and Safety Executive (HSE) requirements. In addition, we offer more than 300 CPD-accredited online and e-learning courses, covering a vast range of subjects across different sectors and areas of expertise. As an approved training centre by Pro Trainings UK and an approved consortium member of Driver CPC 4U, PETM LTD is committed to delivering high-quality training to meet industry standards Our audit services are focused on assisting businesses to improve compliance and safety. All our auditors are qualified ISO9001:2015 Lead Auditors giving you peace of mind that our audit is delivered to high standards and will be your first step to verifying your success in the transport industry. All our auditors are certified ISO 9001:2015 Lead Auditors, ensuring that our audits are conducted to the highest standards. With PETM LTD, you can have peace of mind knowing that our services provide a solid foundation for ensuring compliance and driving your success in the transport industry. The key services offered by PETM LTD include: Transport Compliance Audits: Our Operator Licence Audit is tailored to thoroughly review your management systems and documentation, ensuring full legal compliance with your operator licence undertakings and mitigating any risks to your licence. Transport consultancy and assistance: Our transport consultancy services will provide you with regular monthly visits to ensure your business stays compliant with all relevant legislation. We offer expert advice on improving compliance and achieving your goals in a legal, efficient manner. For National and International Licence holders, we provide additional support, including internal audits with detailed reports and recommendations for improvement. We also offer comprehensive assistance with your O Licence application, guiding you from start to finish. Driver CPC Courses - PETM LTD specializes in providing mandatory periodic Driver CPC courses classroom and online via ZOOM for vocational drivers. These courses ensure drivers maintain their professional competence and stay updated on relevant regulations and best practices. Classroom training can be delivered at our training venues or the customer premises on request. Recognizing the importance of flexibility, PETM LTD also offers online training sessions conducted via Zoom. This allows participants to access training remotely, making it convenient for those who cannot attend in person. First Aid Training - We can offer First Aid Training to businesses and individuals to equip them with the essential skills and knowledge required to respond effectively to emergency situations. This training is conducted in accordance with the latest HSE requirements. Training can be delivered at our training venues or the customer premises on request. Online Training - Recognizing the importance of flexibility, PETM LTD offers online e-learning training sessions that you can access on your own time. This allows participants to access training remotely, making it convenient for those who cannot attend in person and need more time to complete the training. Customised Sessions - We can provide the flexibility to conduct training sessions at customer facilities upon request. This tailored approach ensures that the training aligns with the specific needs and schedules of the clients. Our Training Venues - PETM LTD provides training sessions at its dedicated venues. These include in-person sessions held at training venues in Yaxley, Peterborough, and our new facility located at Unit 31, Lancaster Way Business Park, Ely. PETM LTD takes pride in being a trusted choice for vocational drivers and businesses seeking to meet regulatory requirements and enhance professional skills. Our comprehensive solutions include Driver CPC courses, First Aid Training, CPD-accredited e-learning courses, and auditing services, all reflecting our commitment to delivering high-quality, accessible training and compliance support.