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Interactive Course for Prospective Customer Service Provider Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. Learn how to deal with difficult customers as how you react will determine the outcome of your interaction. Learn how to avoid confrontation and solve problems calmly and not to get flustered. This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Go home without a headache after the end of the day with improved communication skills which you can learn through this course. Course Highlights Customer Service Skills Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Course into 37 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Introduction To Customer Service FREE 00:15:00 The Power of Positive Thinking in Customer Service FREE 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Final Exam

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Ultimate Time Management Benefits Of Effective Time Management 00:07:00 3 Main Concepts For Effective Time Management 00:07:00 Specific Time Management Techniques - 1 00:12:00 Specific Time Management Techniques - 2 00:20:00 Specific Time Management Techniques - 3 00:11:00 Specific Time Management Techniques - 4 00:13:00 Specific Time Management Techniques - 5 00:15:00 Specific Time Management Techniques - 6 00:09:00 Specific Time Management Techniques - 7 00:00:00 Specific Time Management Techniques - 8 00:08:00 Specific Time Management Techniques - 9 00:15:00 Effective Time Management - Conclusion & Final Thoughts 00:10:00 Supplementary Resources Supplementary Resources - Effective Time Management Skills - Time Management Skills 00:00:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

A CPD course for certified Swimsanity Instructors to refresh their knowledge and skills, with additional swim skill lessons aimed at improving swimming ability & water confidence, through individual swim exercises for the body, legs and arms. About this course 63 lessons Course curriculum Intro Introduction Video This is Swimsanity Swim Skills The key facts: Swimsanity® Swim Skills Teaching Skills Refresher Teaching Skills Verbal instructions and teaching skills Visual teaching skills Safety and Effectiveness  Progressions and adaptations Learning Assessment - Teaching HIIT refresher Using Equipment Introduction Video Paddle Setup Paddle preparation Paddle precautions Setup Introduction Video Say hello and meet the class Kick off the session with the health and safety briefing Start with a warm up Watch the participants Learning Assessment - The Start Paddle Drill Refresher Key benefits of paddle exercises Push out and in Sweeping side to side Punching forwards Punching side to side Long arm lift up and push down Biceps and triceps Albatrosses Learning Assessment - Paddle Exercises Swim Arm Drills Introduction Video Swim arms Front crawl arms Breaststroke arms Butterfly arms Leg Swim Drills Introduction Video Kicking Exercises Benefits of Kicking Exercises Front Crawl Legs Breaststroke Legs - What we want to see Butterfly Legs - What we want to see Body Swim Skills (non HIIT) Introduction Video Streamline Body Position - What we want to see Streamline against a wall Streamline Standing Streamline falling into a float Floating Drill 1 - Toe Touch Floating Drill 2 – Tuck Float Floating Drill 3 – Tuck to streamline to tuck Swim Breathing Drills Swimming breathing drill sequence to teach front crawl swimming Front Crawl breathing drill Breast stroke breathing drill Butterfly breathing drill Cool Down Introduction Cool Down Stretches Summary Bibliography Well done for competing the course

CCNP training course description The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.2 course provides the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You'll learn to implement security principles within an enterprise network and how to overlay network design using solutions such as SDAccess and SD-WAN. Course content includes 3 days of self-study material. This course helps you prepare for the 350-401 Implementing Cisco Enterprise Network Core Technologies (ENCOR) exam What will you learn Configure, troubleshoot, and manage enterprise wired and wireless networks Implement security principles within an enterprise network Prepare you prepare to take the 350-401 Implementing Cisco Enterprise Network Core Technologies (ENCOR) exam CCNP training course details Who will benefit: Mid-level network engineers, Network administrators, Network support technicians, Help desk technicians. Prerequisites: Implementation of Enterprise LAN networks. Basic understanding of Enterprise routing and wireless connectivity, and Python scripting Duration 5 days CCNP training course content Cisco Enterprise Network Architecture: Access, distribution, core in the hierarchical network. Cisco Switching Paths: Switching mechanisms, TCAM, CAM, process switching, fast switching, and CEF. Implementing Campus LAN Connectivity: Troubleshoot L2 connectivity using VLANs and trunkingBuilding Redundant Switched Topology: STP Implementing Layer 2 Port Aggregation Troubleshoot link aggregation using Etherchannel EIGRP Implement and optimize OSPFv2/v3, including adjacencies, packet types, and areas, summarization, and route filtering for IPv4/v6 Implement EBGP interdomain routing, path selection, and single and dual-homed networkingImplementing Network Redundancy: HSRP and VRRP Implement static and dynamic NAT Virtualization Protocols and TechniquesVPNs and Interfaces: Overlay technologies such as VRF, GRE, VPN, and LISP Wireless Principles: RF, antenna characteristics, and wireless standards.Wireless Deployment: Models available, autonomous AP deployments and cloud-based designs within the centralized Cisco WLC architecture Wireless Roaming and Location ServicesWireless AP Operation: How APs communicate with WLCs to obtain software, configurations, and centralized managementWireless Client Authentication: EAP, WebAuth, and PSK wireless client authentication on a WLC. Troubleshoot wireless client connectivity issues using various available tools Troubleshoot networks using services such as NTP, SNMP, Cisco IP SLAs, NetFlow, and Cisco IOS EEM Explain network analysis and troubleshooting tools, which include show and debug commands, as well as best practices in troubleshootingMulticast Protocols: IGMP v2/v3, PIM DM/SM and RPs Introducing QoS: Concepts and features. Implementing Network Services: Secure administrative access for Cisco IOS devices using CLI access, RBAC, ACL, and SSH, and device hardening concepts to secure devices from less secure applications Using Network Analysis ToolsInfrastructure Security: Scalable administration using AAA and the local database, features and benefits Enterprise Network Security Architecture: VPNs, content security, logging, endpoint security, personal firewalls, and other security features. Automation and Assurance with Cisco DNA Center: Purpose, function, features, and workflow. Intent-Based Networking, for network visibility, proactive monitoring, and application experienceCisco SD-Access Solution: Nodes, fabric control plane, and data plane, VXLAN gatewaysCisco SD-WAN Solution: Components and features of Cisco SD-WAN solutions, including the orchestration, management, control, and data planesBasics of Python Programming: Python components and conditionals with script writing and analysis Network Programmability: NETCONF and RESTCONF APIs in Cisco DNA Center and vManage Labs: Investigate the CAM. Analyze CEF. Troubleshoot VLAN and Trunk Issues. Tuning STP and Configuring RSTP. Configure MSTP. Troubleshoot EtherChannel. Implement Multi-area OSPF. Implement OSPF Tuning. Apply OSPF Optimization. Implement OSPFv3. Configure and Verify Single-Homed EBGP. Implementing HSRP. Configure VRRP. Implement NAT. Configure and Verify VRF. Configure and Verify a GRE Tunnel. Configure Static VTI Point-to-Point Tunnels. Configure Wireless Client Authentication in a Centralized Deployment. Troubleshoot Wireless Client Connectivity Issues. Configure Syslog. Configure and Verify Flexible NetFlow. Configuring Cisco IOS EEM. Troubleshoot Connectivity and Analyze Traffic with Ping, Traceroute, and Debug. Configure and Verify Cisco IP SLAs. Configure Standard and Extended ACLs. Configure Control Plane Policing. Implement Local and Server-Based AAA. Writing and Troubleshooting Python Scripts. Explore JSON Objects and Scripts in Python. Use NETCONF Via SSH. Use RESTCONF with Cisco IOS XE.

The Building Surveyor Training Diploma, endorsed by QLS at Level 5, offers an in-depth exploration of essential surveying disciplines designed to elevate your expertise in the construction and property sectors. This online course provides a clear pathway to mastering key areas including quantity surveying, land surveying, cost estimation, and modern construction management principles. Each module is carefully crafted to enhance your knowledge base and broaden your understanding of industry standards without the need for physical attendance. Through this diploma, learners gain valuable insights into advanced surveying concepts such as the WELL Building Standard and the Construction Design and Management (CDM) regulations. Whether you aim to deepen your knowledge in land measurements or cost control, this programme is structured to support professionals seeking to refine their skillset in a flexible, fully remote format. Designed with current industry demands in mind, it is a smart choice for those looking to develop their surveying acumen with a trusted qualification. Our Building Surveyor Training Diploma course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Building Surveyor Training Diploma QLS Bundle Includes the following Courses Course 01: Diploma in Building Surveyor Training at QLS Level 5 Course 02: Quantity Surveying Course 03: Land Surveying and Cost Estimation Course 04: CDM - Construction Design and Management Course 05: WELL Building Standard Key Features of Building Surveyor Training Diploma Eligibility for QLS endorsed certificate upon successful completion of the Building Surveyor Training Diploma course Free CPD Accredited Course Fully online, interactive Building Surveyor Training Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Building Surveyor Training Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Building Surveyor Training Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Building Surveyor Training Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Building Surveyor Training Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Building Surveyor Training Diploma course, learners will be able to order an endorsed certificate, titled: Diploma in Building Surveyor Training at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Building Surveyor Training Diploma basics. Requirements No prior degree or experience is required to enrol in this Building Surveyor Training Diploma course. Career path This Building Surveyor Training Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Are you ready to embark on an enlightening journey of wisdom with the Estate Agent Diploma bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Estate Agent Diploma: Property Development, Contract Management & Negotiation Skills. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Estate Agent Course 02: Property Development Diploma Course 03: Property law Level 2 Course 04: Contract Management Course Course 05: Real Estate Investor Training Course 06: Residential Property Sales Course 07: Residential Letting Course Course 08: Sales Negotiation Training Course Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Estate Agent Diploma: Property Development, Contract Management & Negotiation Skills bundle illuminate your path to wisdom. The Estate Agent Diploma: Property Development, Contract Management & Negotiation Skills bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Estate Agent Diploma: Property Development, Contract Management & Negotiation Skills package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Estate Agent Diploma bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Estate Agent Diploma: Property Development, Contract Management & Negotiation Skills community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Estate Agent Diploma bundle. Establish robust bases across each course nestled within the Estate Agent Diploma bundle. Decipher intricate concepts through the articulate content of the Estate Agent Diploma bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Estate Agent Diploma bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Estate Agent Diploma bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Estate Agent Diploma bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Estate Agent Diploma bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Estate Agent Diploma bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Estate Agent Diploma journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Estate Agent Diploma bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Estate Agent Diploma bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hard copy Transcript - £9.99

The comprehensive Microsoft Word 2016 Complete Course has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Microsoft Word 2016 Complete Course today, and learn from the very best the industry has to offer! This best selling Microsoft Word 2016 Complete Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Microsoft Word 2016 Complete Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Microsoft Word 2016 Complete Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Microsoft Word 2016 Complete Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Microsoft Word 2016 Complete Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Microsoft Word 2016 Complete Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Microsoft Word 2016 Complete Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Boost Your Career By Enrolling In This Leadership Skills & Performance Management Bundle To Overcome Your Challenges! 5 in 1 Leadership Skills & Performance Management Bundle Improve your knowledge and enhance your skills to succeed with this Leadership Skills & Performance Management bundle. This Leadership Skills & Performance Management bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Leadership Skills & Performance Management Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Leadership Skills Course Course 02: Diploma in Performance Management Course 03: Smart Goal Setting Course 04: Team Building & Management Diploma Course 05: People Management Skills All the courses under this Leadership Skills & Performance Management bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Leadership Skills & Performance Management bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Leadership Skills & Performance Management bundle, you can achieve your dreams and train for your ideal career. This Leadership Skills & Performance Management bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Leadership Skills & Performance Management? All-in-one package of 5 premium courses' Leadership Skills & Performance Management bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Leadership Skills & Performance Management Bundle 24/7 Tutor Support available with this Leadership Skills & Performance Management Bundle Start your learning journey straightaway! This Leadership Skills & Performance Management's curriculum has been designed by Leadership Skills & Performance Management experts with years of Leadership Skills & Performance Management experience behind them. The Leadership Skills & Performance Management course is extremely dynamic and well-paced to help you understand Leadership Skills & Performance Management with ease. You'll discover how to master the Leadership Skills & Performance Management skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Leadership Skills & Performance Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leadership Skills & Performance Management bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Leadership Skills & Performance Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - £10 CPD Accredited Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

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IT User Skills Level 2 - CPD Certified Essential IT Skills Level 2 | IT Support Technician Training | Internet of Things Hacking | Learning Computers and Internet Level 2 | Building Your Own Computer | Electronic & Electrical Devices Maintenance | Cyber Security Incident Handling and Incident Response | GDPR Data Protection and much more... Did you know that 95% of jobs require some level of IT skills? And with the rapid advancement of technology, these skills are becoming more and more crucial in the job market. Our IT User Skills Level 2 bundle, which includes 12 CPD-certified courses, will equip you with the necessary skills to stay ahead of the game. The courses in this bundle cover a range of essential IT skills, from Essential IT Skills Level 2 to Cyber Security Incident Handling and Incident Response and GDPR Data Protection Level 5. You'll also learn how to build your own computer, maintain electronic and electrical devices, troubleshoot Windows 10, and much more. By the end of these courses, you'll have a comprehensive understanding of IT and be ready to take on any challenges in the field. One of the standout courses in this bundle is the ChatGPT Training course. This course focuses on natural language processing, a field that is rapidly growing and transforming the IT industry. You'll learn how to use Prompts and artificial intelligence effectively to have conversations with chatbots like ChaptGPT to get the best possible outcome. This course will not only enhance your IT skills but also make you stand out in the job market as an innovative and forward-thinking candidate. Investing in your IT skills is investing in your career. Don't miss out on the opportunity to gain the knowledge and expertise needed to succeed in today's job market. Enrol in our IT User Skills Level 2 bundle and take the first step towards a brighter future. Learning Outcomes: Upon completion of the courses, you will be able to: Develop essential IT skills to stay ahead in the job market Learn how to build your own computer and maintain electronic and electrical devices Understand cyber security incident handling and GDPR data protection Learn how to troubleshoot Windows 10 and other computer issues Gain knowledge on cloud computing and CompTIA Cloud+ Become knowledgeable in natural language processing with the ChatGPT Training course Learn about hacking and data centre training essentials Develop skills in IT support technician training Along with this IT User Skills Level 2 course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This IT User Skills Level 2 Bundle Consists of the following Premium courses: Course 01: Essential IT Skills Level 2 Course 02: IT Support Technician Training Course 03: Internet of Things Hacking Course 04: Learning Computers and Internet Level 2 Course 05: Building Your Own Computer Course 06: Electronic & Electrical Devices Maintenance Course 07: Cyber Security Incident Handling and Incident Response Course 08: GDPR Data Protection Level 5 Course 09: Data Center Training Essentials: General Introduction Course 10: Complete Windows 10 Troubleshooting for IT HelpDesk Course 11: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 12: Level 2 Microsoft Office Essentials Course 13: Chat GPT Crush Course Enrol now in IT User Skills Level 2 to advance your career and use the premium study materials from Apex Learning. The IT User Skills Level 2 - CPD Certified bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your IT User Skills Level 2 expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Essential IT Skills Module 01: Introduction: A Transforming Technology Module 02: Importance of Information Technology Module 03: Communication and Network Module 04: Future Skills Required in Information Technology Module 05: Technology as a Foundation Skill Area Module 06: Word Processing Software Module 07: Presentation Software Module 08: Creating and Editing Spreadsheet (Part 1: The Basics of Spreadsheets) Module 09: Creating and Editing Spreadsheet (Part 2: Navigation and Edit) Module 10: Storing Database Module 11: Information Technology Project Management Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The IT User Skills Level 2 - CPD Certified course is perfect for individuals who have an interest in or are currently employed in this industry. However, it is important to recognize that this IT User Skills Level 2 - CPD Certified course is not regulated. If you want to become certified, you must register for the programs listed below: BCS Level 1 Award in IT User Skills (ECDL Essentials) (ITQ) BCS Level 2 Certificate in IT User Skills (ECDL Core) BCS Level 2 Certificate in IT User Skills (ECDL Extra) (ITQ) BCS Level 2 ECDL Award in IT User Skills BCS Level 2 ECDL Certificate in IT User Skills BCS Level 3 Certificate in IT User Skills (ICDL Advanced) (ITQ) NCFE Level 3 Diploma in Skills for Business: IT Requirements This IT User Skills Level 2 course has been designed to be fully compatible with tablets and smartphones. Career path Our IT User Skills Level 2 will prepare you for a range of careers, including: IT Support Technician (£17k-£31k) Cyber Security Analyst (£25k-£50k) Cloud Computing Engineer (£25k-£70k) IT Helpdesk Manager (£25k-£45k) Data Centre Technician (£20k-£35k) IT Consultant (£20k-£60k) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (IT Support Technician Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.