Start a transformative journey with our 'Management & Leadership Diploma,' a comprehensive course designed to illuminate the nuanced difference between leadership and management. We delve into diverse leadership styles, from the charismatic approach of transformational leadership to the decisive autocratic and participative democratic leadership styles. Navigating through essential modules like talent management, succession planning, and business process management, learners acquire a profound understanding of the multifaceted realm of leadership. This course is not just about theories; it's a dynamic exploration of leadership skills, emphasizing the importance of effective communication, negotiation techniques, and the ability to manage change, conflict, and crises. Learning Outcomes of Management & Leadership Diploma: Distinguish Leadership Styles: Understand the distinctive traits of transformational leadership, autocratic leadership, and democratic leadership, enhancing your ability to adapt to various organizational needs. Team Development Mastery: Acquire the skills to foster a high-performing team, exploring talent management, succession planning, and business process management. Communication and Negotiation Proficiency: Hone your communication skills and negotiation techniques, crucial for effective leadership in today's dynamic business environment. Change and Crisis Management Competence: Develop a strategic mindset for managing change, conflicts, and crises, ensuring organizational resilience and adaptability. Strategic Risk Management: Explore the intricacies of risk management, safeguarding your organization against potential threats and uncertainties. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Who is this Management & Leadership Diploma course for? Aspiring Leaders and Managers Professionals Seeking Management Skills Enhancement Team Leaders and Supervisors Entrepreneurs and Small Business Owners Individuals Transitioning to Leadership Roles Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path Development Specialist: £40,000 - £60,000 per annum Talent Manager: £45,000 - £70,000 per annum Business Process Manager: £50,000 - £80,000 per annum Communication and PR Director: £60,000 - £90,000 per annum Risk Management Consultant: £55,000 - £75,000 per annum Course Content Management & Leadership Diploma Module 01. Understanding Management and Leadership Module 02. Improving Management and Leadership Performance Module 03. Developing a High-Performing Team Module 04. Motivating Employees Module 05. Talent Management Module 06. Succession Planning Module 07. Business Process Management Module 08. Communication Skills Module 09. Negotiation Techniques Module 10. Managing Meetings and Giving Feedback
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This Professional Certificate Course in Fundamentals of Agile Methods in Project Management provides a comprehensive overview. Participants will understand Agile principles and values, differentiate from traditional methodologies, and explore Agile Manifesto and its 12 principles. The course covers various Agile methodologies (Scrum, Kanban, Lean), iterative development, and project roles. It delves into Agile best practices, communication, and collaboration, comparing benefits and drawbacks with traditional methods. Participants learn to address challenges like scope creep and project delays, explore hybrid approaches, and select suitable methodologies based on project factors. Project planning and risk management are emphasized in both Agile and traditional methodologies. After the successful completion of the course, you will be able to learn about the following, Understand the principles and values of Agile and how they differ from traditional project management methodologies. Identify the benefits and drawbacks of using Agile methods in project management. Understand the Agile Manifesto and its 12 principles. Learn about different Agile methodologies and frameworks, such as Scrum, Kanban, and Lean. Understand the importance of iterative and incremental development in Agile projects. Learn about Agile project management roles and responsibilities, including the Scrum Master and Product Owner. Identify best practices for Agile project management, such as creating user stories and conducting retrospectives. Understand the importance of communication and collaboration in Agile project management. Identify the benefits and drawbacks of using traditional project management methodologies, such as Waterfall. Understand how Agile can address common challenges in traditional project management, such as scope creep and project delays. Learn about hybrid project management approaches that combine traditional and Agile methods. Understand how to select the appropriate project management methodology for a given project, based on factors such as project scope and organizational culture. Identify the importance of project planning and risk management in both traditional and Agile project management methodologies. This Professional Certificate Course in Fundamentals of Agile Methods provides a comprehensive understanding of Agile principles, values, and methodologies. Participants will learn to differentiate Agile from traditional project management, explore the Agile Manifesto and its principles, and delve into various Agile frameworks like Scrum and Kanban. The course emphasizes iterative and incremental development, covering roles like Scrum Master and Product Owner. Best practices, such as creating user stories and effective communication, are highlighted, along with the comparison of traditional methodologies like Waterfall. Participants gain insights into addressing challenges in both approaches and explore hybrid project management for optimal methodology selection. Project planning and risk management are emphasized across traditional and Agile contexts. This Professional Certificate Course in Fundamentals of Agile Methods equips learners with in-depth insights into Agile principles, methodologies, and frameworks. Participants will master key Agile concepts, including the Agile Manifesto, iterative development, and project management roles. The course delves into the advantages and disadvantages of Agile and traditional methodologies, fostering an understanding of hybrid approaches and effective project planning. Through comprehensive learning outcomes, participants gain a holistic perspective on Agile's transformative impact on project management, addressing common challenges and optimizing methodologies for diverse project scopes and organizational cultures. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Fundamentals of Agile Methods in Project Management Self-paced pre-recorded learning content on this topic. Fundamentals Of Agile Methods In Project Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Project Managers Team Leads Agile Practitioners Product Managers Scrum Masters Business Analysts IT Professionals Executives Entrepreneurs Anyone in Project Management Professionals Seeking Agile Knowledge Cross-functional Team Members Those Transitioning to Agile Practices Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
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Get a Free CPD Accredited Certificate upon completion of Data Science Get a free student ID card with Data Science Training The Data Science is affordable and simple to understand Lifetime access to the Data Science course materials The Data Science comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Complete Data Science Welcome, Course Introduction & overview, and Environment set-up Python Essentials Python for Data Analysis using NumPy Python for Data Analysis using Pandas Python for Data Visualization using matplotlib Python for Data Visualization using Seaborn Python for Data Visualization using pandas Python for interactive & geographical plotting using Plotly and Cufflinks Capstone Project - Python for Data Analysis & Visualization Python for Machine Learning (ML) - scikit-learn - Linear Regression Model Python for Machine Learning - scikit-learn - Logistic Regression Model Python for Machine Learning - scikit-learn - K Nearest Neighbors Python for Machine Learning - scikit-learn - Decision Tree and Random Forests Python for Machine Learning - scikit-learn - Support Vector Machines (SVMs) Python for Machine Learning - scikit-learn - K Means Clustering Python for Machine Learning - scikit-learn - Principal Component Analysis (PCA) Recommender Systems - (Additional Topic) Natural Language Processing (NLP) - NLTK - (Additional Topic) Course 02: Data Science with Python Unit 01: Introduction To Python Data Science Unit 02: Data Cleaning Packages Unit 03: Data Visualization Packages Course 03: Information Management Module 01: Introduction To Information Management Module 02: Information Management Strategy Module 03: Databases And Information Management Module 04: Management Information Systems (MIS) Module 05: Auditing Information Systems Module 06: Ethical And Social Issues And Data Protection Course 04: GDPR Data Protection Module 01: Basics Of GDPR Module 02: Principles Of GDPR Module 03: Legal Foundation For Processing Module 04: Rights Of Individuals Module 05: Accountability And Governance Module 06: Data Protection Officer Module 07: Security Of Data Module 08: Personal Data Breaches Module 09: International Data Transfers After The Brexit Module 10: Exemptions - Part One and much more... How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 (Each) CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Data Science bundle is suitable for everyone. This bundle is ideal for: Data scientist Data analyst-statistician CSE Students Interns App Developer Coders' Requirements You will not need any prior background or expertise to enrol in this Data Science bundle. Career path This Data Science Training bundle will allow you to kickstart or take your career in the related sector to the next stage. Data Analyst Data Scientist Business Analyst Marketing Analyst Data Engineer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee.
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Stand out from the crowd and train for the job you want with the Bundle Course. Why Train with the Academy for Health & Fitness? All-in-one package of 4 Premium Bundle Opportunity to earn a certificate accredited by CPD after completing this Bundle course Interactive material The online assessment included testing your knowledge Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the School Administrator Bundle to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the right now and you'll have immediate access to all of the Bundle materials. Then, from any internet-enabled device, access the materials and learn when it's convenient for you. Start your learning journey straight away with this School Administrator Bundle and take a step toward a brighter future! ****Course Curriculum**** Course 01: Online School Administrator Training Module-01: Introduction to School Administration Module-02: Types of Schools In The UK Module-03: Workplace Development Module-04: Creating and Maintaining a School Culture Module-05: Educational Administration and Management Module-06: Safeguarding Students Module-07: Child Development Module-08: Serious Behavioural Issues and Problems of Students Module-09: Managing School Premises Module-10: Safety and Maintenance As an Administrator Module-11: Self-Management and Dealing with Stress Course 02: Office Management Personal Assistant Admin Support Organisational Skills Telephone Etiquette Business Writing Time Management Body Language and Effective Communication Meeting Management Course 03: Remote Teaching Strategies Module 1: Introduction to Remote Teaching Module 2: Remote Teaching Strategies Module 3: Remote Teaching Tools Module 4: Remote Teaching Methods Module 5: Instructional Strategies & Final Tips Course 04: Educational Psychology & Development Course Module 01: Educational Psychology: An Overview Module 02: Educational Psychology and its History Module 03: Behavioural Views of Learning Module 04: Cognitive Development Module 05: Social, Moral and Emotional Development Module 06: Constructivism and Motivation Module 07: Dyslexia and Learning Difficulties Module 08: Applying Educational Psychology to Teaching Module 09: Effective Instruction and Technology in Education Module 10: Opportunities and Careers in Educational Psychology Assessment Process Once you have completed all the modules in the School Administrator Bundle course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Do you sometimes wonder what makes some people such great communicators? Like them, do you want to become a master communicator? Do you want to learn how to overcome the communication challenges impacting your success? If yes, then enrol in this course now and master the art of communication. Communication is the key to financial wealth, loving relationships, and all good things in life. It is the area of human behaviour which is most talked about and less understood. Effective communication is hardly taught and even more rarely learned in our society. What follows is an outline of a few of the many keys to mastering the art of communication. Superior communication skills are unquestionably essential to living a life by your design. This course aims to help you to improve your communication skills massively. It will teach you how to interact with people in the world of business and ultimately achieve success. You learn how to draw and keep audience attention, both verbally and non-verbally. Your body will end up becoming a powerful weapon, enabling you to captivate and fascinate the audience and your interlocutors. Course Highlights Certified Professional Diploma in Public Speaking is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Professional Diploma in Public Speaking into 10 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Professional Diploma in Public Speaking Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Professional Diploma in Public Speaking is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Professional Diploma in Public Speaking is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Mock Exam Final Exam
Sale Ends Today Level 6 Diploma in Health and Social Care Management FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter As per recent reports, the UK is facing an ageing population. With the sector seemingly growing faster than the national employment average, the demand for advanced care management skills will only rise. The Level 6 Diploma in Health and Social Care Management equips you with the expertise needed to make a significant impact in people's lives as well as in these critical sectors. So, step into a role where you can truly make a difference and lead in the vital fields of health and social care. This comprehensive course covers everything from foundational care principles to specialised medical knowledge. You'll start with Adult Nursing & Social Care Training, gaining insights into direct Patient Care, followed by targeted courses like Phlebotomy Technician Training and Dementia Care & Management, which prepare you to handle specific health challenges competently. The curriculum also includes critical training in Infection Control, Safeguarding Vulnerable Adults, and Healthcare GDPR, ensuring you can manage care practices that respect patient rights and safety. Courses Are Included In This Level 6 Diploma in Health and Social Care Management Bundle: Course 01: Level 6 Diploma in Health and Social Care Management Course 02: Observation Skills for Carers Course 03: Healthcare GDPR Training Course 04: Safeguarding Vulnerable Adults (SOVA) Level 2 Course 05: Adult Nursing & Social Care Training Course 06: Paediatric First Aid Course 07: Person-centered Practice in Adult Care Course 08: Safety & Precautions in Medication Management Course 09: Ambulance and Emergency Care Assistant Course 10: Anaphylaxis and Basic Life Support (CSTF) Course 11: End of Life Care Course Course 12: Phlebotomy Technician Training Course 13: Catheterisation Training Course 14: Oxygen First Aid Training Course 15: Infection Control Course Course 16: Care Planning and Record-Keeping | Health & Safety Online Course Course 17: Diabetes Awareness Training Course 18: Concussion and Brain Injury Awareness Course 19: Dementia Care & Management Course 20: Wound Care & Pain Management Course 21: Mental Health Care Training - MCA & DOLS Course 22: Child and Adolescent Mental Health Course 23: Risk Assessment in Health & Social Care Course 24: Medical Law Course 25: Introduction to Medical Terminology Course 26: Healthcare Assistant Course 27: Pharmacology Diploma Course 28: Introduction to Midwifery Certificate Course Course 29: Public Health Officer Course 30: Communication & Information Handling in Care Advance your career with the Level 6 Diploma in Health and Social Care Management, designed for those who aspire to managerial and leadership roles in healthcare. With a curriculum crafted to build comprehensive knowledge, this diploma will set you apart in the job market, ready to take on essential roles that offer both personal fulfilment and professional advancement. Enrol now and start your journey toward becoming a leader in health and social care! Learning Outcomes of this Bundle: Master advanced caregiving techniques and patient management strategies. Develop comprehensive skills in managing dementia and end-of-life care. Gain knowledge in safeguarding, GDPR, and patient rights within healthcare. Learn effective communication and information handling in care settings. Acquire proficiency in medical terminology and pharmacology. Understand and apply key concepts in public health and midwifery. With this Level 6 Diploma in Health and Social Care Management course you will get 30 CPD Accredited PDF Certificates, a Hard Copy Certificate of Health and Social Care Certificate and our exclusive student ID card absolutely free! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Level 6 Diploma in Health and Social Care Management Module 01: Introduction to Health and Social Care Management Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: The Economics of Healthcare Module 12: Strategic Marketing for Health and Social Care Module 13: Managing Finance in Health and Social Care Module 14: Managing Service Delivery in Health and Social Care Course 02: Observation Skills for Carers Module 01: Introduction to Observation Skill Module 02: Child Observation Module 03: Child Observation Plan and Documentation Module 04: Observational Methods and Studies Module 05: Social Policy and Social Work Observation Module 06: Basic Health Observation Module 07: Clinical Management Observation Course 03: Healthcare GDPR Training Module 01: Introduction to GDPR Module 02: GDPR and Healthcare Setting Module 03: General Data Protection Regulations Explained Module 04: Lawful Basis for Preparation Module 05: Responsibilities and Obligations Module 06: Electronic Medical Records Module 07: Rights and Breaches =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Future healthcare managers. Aspiring social care leaders. Nursing professionals. Social workers. Healthcare administrators. Public health officers. Please Note: Our Health Social Care Course is a knowledge-based course. If you want to get qualified, you may consider the following options: RQF health and social care level 3 level 3 nvq health and social care Certificate Level 3 Diploma in Health and Social Care Certificate Level 4 NVQ Health and social care Certificate level 5 nvq health and social care Certificate level 2 nvq health and social care Certificate level 3 nvq health and social care Certificate NHS Care Worker Level 3 Diploma in Health and Social Care a level health social care Certificate Level 4 NVQ Health and social care Certificate RQF health and social care level 3 QCF level 2 health and social care Certificate health and social care level 3 Level 3 Diploma in Health and Social Care Certificate Level 4 NVQ Health and social care Certificate QCF level 3 health and social care Certificate level 3 nvq health and social care Certificate Mental Health Care Worker rqf health and social care Certificate Level 3 Diploma in Health and Social Care Certificate Level 3 Diploma in Adult Care (RQF) level 2 rqf Health and social care Certificate Level 5 nvq Health and Social Care Management Mental Health Care Worker level 3 nvq health and social care Certificate Level 3 Diploma in Health and Social Care Certificate Certificate in Management for Level 5 nvq health and social care or qcf level 3 nvq health and social care Certificate Level 3 nvq health and social care Certificate Level 4 NVQ Health and social care Certificate Mental Health Care Worker Level 3 Diploma in Health and Social Care Certificate level 3 nvq health and social care Certificate Level 4 NVQ Health and Social Care Certificate level 3 nvq health and social care Certificate NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace NVQ Level 3 Mental Health Care Certificate level 3 nvq health and social care Certificate Level 3 Diploma in Health and Social Care Certificate level 2 diploma in health and social care ncfe cache level 2 extended diploma in health and social care Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Healthcare Manager: $45,000 - $70,000 Clinical Director: $70,000 - $100,000 Social Care Manager: $40,000 - $65,000 Public Health Administrator: $50,000 - $75,000 Nursing Supervisor: $55,000 - $80,000 Health Policy Officer: $48,000 - $72,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included