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Overview Skilled Service Helpdesk & Technical Support Course are in high demand in the tech industry, and their supply is limited. Are you prepared to enter this exciting industry and start a rewarding, fast-paced career?We'll provide you the skills and information you need to succeed in all facets of service helpdesk administration and to boldly traverse the demanding world of technical support.This is a starting point for your career, not just a course. Consider resolving issues, overcoming expectation, and advancing your profession with companies that actively promote your abilities. Consider yourself as the tech-savvy hero who saves the day for your clients by overcoming obstacles.Realise your potential. Start your journey towards a fulfilling career in technical support and service helpdesk. Open up a world of options by joining now! How will I get my certificate? Upon successful completion of the Skilled Service Helpdesk & Technical Support Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This course for? There is no experience or previous qualifications required for enrolment on this Service Helpdesk & Technical Support Course. It is available to all students, of all academic backgrounds. Requirements Our Service Helpdesk & Technical Support Course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this qualification will enhance your CV and open you up to multiple sectors, such as : Tech Support Specialist: £20k - £40k per year Helpdesk Analyst: £25k - £45k per year Service Desk Manager: £30k - £55k per year Desktop Support Tech: £22k - £38k per year Customer Support Rep: £18k - £30k per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 16 sections • 16 lectures • 09:13:00 total length •Managing Interoffice Calls and Voicemail: 00:11:00 •Aspects of Phone Etiquette: 00:32:00 •Business Telephone Skills: 00:20:00 •Building Rapport Over the Phone: 00:25:00 •Inbound and Outbound Calls: 00:17:00 •Active Listening and Managing Tough Callers: 00:29:00 •Mail Services and Shipping: 00:26:00 •Intra Organisation Dealings: 00:36:00 •Problem Solving over the Phone: 01:05:00 •Record Keeping and Filing Systems: 00:29:00 •Business Writing Skills: 00:42:00 •Organisational Skills: 01:17:00 •Communication Skills: 00:26:00 •Customer Relationship Management: 00:43:00 •Effective Planning and Scheduling: 00:47:00 •InvoicingPetty Cash: 00:28:00

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Delve into the world of Python programming paired seamlessly with MySQL database management in this thoughtfully designed course. Whether you’re a complete beginner or someone keen to refresh your coding foundations, this course guides you through the essentials of Python—from understanding syntax and control structures to working with functions and modules. Alongside, you will become acquainted with MySQL, mastering the basics of database creation, queries, and data manipulation, ensuring a smooth integration between programming logic and data storage. This online course offers a clear and engaging pathway to developing your coding knowledge and database skills without the need for physical attendance. It balances technical depth with accessible explanations, making complex concepts approachable and even enjoyable. Ideal for individuals aiming to boost their programming portfolio or enhance their career prospects in software development and data handling, this course is designed to fit your schedule and learning pace with clarity and professionalism. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Here is a curriculum breakdown of the Python Programming from Scratch with My SQL Database course: Section 01: Getting Started Section 02: HTML Section 03: HTML Basic Section 04: HTML Intermediate Section 05: HTML Advanced Section 06:Python Introduction Section 07: Python Basic Section 08: Python Strings Section 09: Python Operators Section 10: Python Data Structures And much more... Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). Who is this course for? This Python Programming from Scratch with My SQL Database course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Python Programming from Scratch with My SQL Database course is open to all, with no formal entry requirements. Career path Upon successful completion of the Python Programming from Scratch with My SQL Database Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

Anxiety doesn’t knock before entering — and for many children and young people, the COVID-19 pandemic opened the door wide. Disrupted routines, uncertainty, isolation, and overwhelming media exposure created the perfect storm for rising emotional distress. This course is crafted to help you make sense of the signs, behaviours and emotional responses that young individuals may display as a result of pandemic-related anxiety. Whether you're a teacher, parent, caregiver or simply working with young minds, understanding the why behind the worry is the first step towards meaningful support. With a balanced, informative tone, this course explores how anxiety manifests in younger age groups and how the pandemic altered their coping mechanisms and social connections. You'll gain insights into recognising the red flags, understanding the psychological impact of lockdowns, and offering the kind of support that helps ease rather than escalate their stress. Expect accessible, clear guidance rooted in up-to-date knowledge – without the jargon. Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Anxiety in Children and Young People During COVID-19 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This course is open to all, with no formal entry requirements. Career path Upon successful completion of the Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £89 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £89 International: £89+ £10 (postal charge) = £99 CPD Certification Service Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

In today’s fast-evolving financial landscape, understanding FinTech is no longer optional — it’s essential. This course offers a clear pathway through the dynamic world of financial technology, covering key topics such as digital payments, blockchain fundamentals, and the impact of artificial intelligence on finance. Whether you’re looking to deepen your knowledge or explore emerging trends, this training provides the essential insights you need to grasp how technology is reshaping finance from every angle. Designed with precision and a focus on clarity, this course avoids jargon and overcomplication, making complex subjects approachable for all learners. With an eye on current industry developments, you’ll explore how innovative technologies influence banking, investment, and regulatory frameworks, all presented in a straightforward, engaging style. Ideal for professionals and enthusiasts alike, this course ensures you stay informed and confident in a world where finance and technology increasingly intersect. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) This masterclass FinTech online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our FinTech course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant 100% online learning experience and enrol in our FinTech course today and take control of your career! Course Curriculum: Module 01: Introduction to Financial Technology - FinTech Module 02: Exploring Cryptocurrencies Module 03: RegTech Module 04: Rise of InsurTechs Module 05: Big Data Basics: Understanding Big Data Module 06: The Future of Fintech Exam and Assessment MCQ based test 60% Marks to pass Instant Assessment and Feedback CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This FinTech course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This FinTech course is open to all, with no formal entry requirements. Career path Upon successful completion of the FinTech Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

If you've ever dreamt of running things behind the scenes while keeping everything ticking like a well-oiled machine — this Virtual Assistant course is your backstage pass to doing just that. Whether you're helping manage calendars, organising inboxes, or handling online admin tasks, this course gives you the structure and confidence to support busy professionals from anywhere in the world. With the rise of remote work, the demand for capable virtual assistants has soared — and it's not slowing down anytime soon. You'll learn the core essentials of what makes a successful VA — from digital communication and time efficiency to online task coordination and client handling. Delivered entirely online, this course respects your time and space, letting you learn at your own pace, in your own place. It’s ideal for anyone who wants to build a strong support-based role without the usual office chatter or commute. Whether you're starting fresh or polishing existing admin skills, this is your chance to become the reliable, behind-the-scenes star that businesses need. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Virtual Assistant course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Key Features CPD Accredited Quality License Endorsed Certificate Available Upon Course Completion Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certification CPD Accredited PDF and Hardcopy Certificate Level 2 QLS Endorsed Hardcopy Certificate for Award in Virtual Assistants at QLS Level 2 CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Virtual Assistant course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Virtual Assistant course is open to all, with no formal entry requirements. Career path Upon successful completion of the Virtual Assistant Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification from One Education Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Course Overview Learn the necessary skills, knowledge, and information about elderly care from this course. It's no secret that elderly people need a lot of care and attention, and as they get older with age, they face many issues and become more sensitive. And you need proper knowledge if you want to take better care of your loved one who has aged and is now dependent on you. This Level 2 Certificate in Elderly Care course is designed to teach you all about elderly care. It'll help you take better care of your loved ones and it will also help you if you are looking to start a career in elderly care. In this course, you will be learning the basics of elderly care and how you would apply this to your future or current clients. Since this profession requires patience, you will also be taught how to cope with stress while taking care of them. You will learn to take care of everything they aren't able to, like their finances. You will also learn how to remain calm especially when you encounter tough behaviour while taking care of elderly people. You will learn the necessary skills, knowledge, and information about elderly care in this course. It's our duty to take care of our elders; they have done their part and have raised us, now it's time to return their favour. Enrol today and get skilled at elderly care! What You Will Learn This is one of the best courses on elderly care you'll find, and it'll give you vast knowledge about this topic. How to Handle Bad Behaviour Problems in Elderly People Effective Caring for Your Elderly Relatives Ways to Improve Quality Of Life For Seniors The Golden Rule of Caring for the Elderly Avoiding and Dealing With Falls Whilst Caring for the Elderly Common Ailments Affecting the Elderly Outdoor Activities for the Elderly Safeguarding the Health of the Elderly and many more Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Overview Discover the health benefits of the Vegan diet with our Vegan Diet - Healthy Lifestyle course. Veganism is a very popular way of lifestyle these days. More and more people are now switching to a vegetarian diet. Most people have switched to a vegetarian diet for a healthy life and reduce carbon footprint and their impact on the environment.  Besides this people are nowadays very conscious of the consumption of unhealthy trans-fats which is widely seen in non-veg food.  A vegan diet is a perfectly healthy alternative diet for people of all age groups. A balanced diet including every type of nutrients including carbs, proteins, fats vitamins and minerals can be gathered from plant-based sources. What you'll learn from this course This top-notch  You'll learn to: Improve your fitness and overall well being Debunk all the vegan myths Burn excess fat Improve your fitness and overall well being Have better digestion and skin complexion Save money on takeouts and junk foods Feel more energized by shedding off excess weight Why you should choose this Vegan Diet - Healthy Lifestyle Course from iStudy A few reasons to choose this Vegan Diet - Healthy Lifestyle Course over other generic courses that you find on the internet: Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) CPD Qualification Standards and IAO accredited Fully compatible with any device Efficient exam system, assessment, and instant results Free Printable PDF Certificate immediately after completion Hard copy certificate is available, and you can get one for just £9! No prior qualifications are needed to take this course Improve your chance of gaining professional skills and boost your earning potential All these and we have our customer support team always ready to help you and make your learning experience as smooth and as enjoyable as possible.  Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below. Take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Who is this Course for? Vegan Diet - Healthy Lifestyle Course is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Vegan Diet - Healthy Lifestyle Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Starting the Vegan Journey Introduction 00:05:00 The Vegan Journey 00:08:00 Debunking Vegan Myths Debunking Vegan Myths 00:09:00 Info For Vegan Athletes Vegan Althletes - Plenty Of Muscle 00:07:00 Fueling the Vegan Warrior 00:09:00 Vegan Warrior Workout Plan 00:07:00 Going Vegan Going Vegan 00:06:00 Final Thoughts & Tips Conclusion - Final Thoughts & Tips 00:05:00

Step into the imaginative realm of therapeutic performance with our Drama Therapy Training Course — a thoughtful journey through the intersection of theatre and emotional well-being. Whether you're a curious newcomer or a professional exploring alternative therapeutic methods, this course introduces the techniques, theory, and structured approaches behind drama as a tool for expression, self-awareness, and emotional release. Delivered entirely online, it’s tailored for learners looking to explore this meaningful practice through guided modules, from the comfort of wherever they call ‘centre stage.’ From exploring role-play and storytelling to understanding dramatic projection and improvisation in a therapeutic context, this course invites you to observe how character, metaphor, and movement can support individuals in processing thoughts and feelings. You’ll gain insight into the psychological foundations of drama therapy and its applications in varied settings — from educational environments to mental health services. The content is presented with a perfect balance of depth and warmth, making it both accessible and engaging. If you've ever believed in the healing power of performance, you're in the right place — and the spotlight’s ready. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Module 01: Introduction to Drama Therapy Module 02: Benefits of Drama Therapy Module 03: Metaphors and Symbols Module 04: Processes and Techniques Module 05: Developmental and Integrated Model of Drama Therapy Module 06: Role Theory Approach and Psychodrama Module 07: Assessment, Evaluation and Ethics Module 08: Drama Therapy for Various Age Groups Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Drama Therapy course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Drama Therapy course is open to all, with no formal entry requirements. Career path Upon successful completion of the Drama Therapy Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

Forecasting and budgeting are not just accounting exercises—they’re the backbone of every business decision. Whether you’re outlining next quarter’s goals or simply trying to keep the lights on, this course equips you with the knowledge to build accurate forecasts and sensible budgets that keep your operations financially healthy and forward-facing. You’ll learn how to align numbers with strategy and navigate financial planning with clarity and confidence. From revenue projections to expense tracking, we unpack the essentials in plain, jargon-free language. If phrases like “cash flow” and “variance analysis” give you pause, don’t worry—we’ll make the numbers talk without putting you to sleep. This course is ideal for anyone looking to strengthen their financial thinking and create business plans that don’t just look good on paper, but actually add up. Get ready to plan smarter and budget better—because guesswork isn’t a business strategy. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Introduction & Fundamentals Why Budget and Forecasts Is budget planning a paper exercise Operational and Financial Budget Detail Budget Requirement Components - Revenue Budgets Components - Cost Budget Qualitative Aspects Process of making budget Process of Budgeting - Logical Steps Revenue Budget - What Information we need to make revenue budgets The example we used in class to demonstrate a broad process in budget and planning Cost Budget Process - Link from revenue and operational plan Cost Budget Process - Other aspects Exam and Assessment MCQ based test 60% Marks to pass Instant Assessment and Feedback Certification CPD Certified PDF and Hardcopy Certificate Level 2 QLS Endorsed Hardcopy Certificate for Award in Make Business Plans: Forecasting and Budgeting at QLS Level 2 CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Make Business Plans: Forecasting and Budgeting course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Make Business Plans: Forecasting and Budgeting course is open to all, with no formal entry requirements. Career path Upon successful completion of the Make Business Plans: Forecasting and Budgeting Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25