6237 Courses delivered Online

Did you know that the human brain processes visual information 60,000 times faster than text? That's why Microsoft PowerPoint is the world's leading presentation software. Microsoft PowerPoint allows you to create visually appealing and engaging presentations that will help you communicate your ideas more effectively. This Microsoft PowerPoint Bundle Course will teach you everything you need to know to create professional-looking and effective presentations. You'll learn how to use Microsoft PowerPoint's features and tools to create informative, engaging, and visually appealing slides. You'll also learn how to deliver your presentations confidently and professionally. Learning Outcomes of Microsoft PowerPoint Bundle: Master the fundamentals of Microsoft PowerPoint Learn how to create visually appealing and informative slides Discover advanced PowerPoint features and techniques Develop your public speaking and presentation skills Boost your confidence and deliver effective presentations in any setting This Microsoft PowerPoint Bundle Consists of the following Premium courses: => Course 01: PowerPoint Diploma => Course 02: MS Word Diploma => Course 03: Advanced Diploma in MS Excel => Course 04: Touch Typing Essentials => Course 05: Document Control => Course 06: GDPR => Course 07: Leadership & Management Diploma => Course 08: Motivation Skills => Course 09: Functional Skills IT => Course 10: Public Speaking and Presentation Skill Course => Course 11: Time Management Key features of this Microsoft PowerPoint bundle: This Microsoft PowerPoint bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Our Microsoft PowerPoint is entirely online 24/7 Learner support Enroll in the Microsoft PowerPoint Bundle Course today and start creating presentations that will impress your audience! In today's digital world, effective communication is essential for success. Microsoft PowerPoint is one of the most popular and powerful presentation tools available, and it can be used to create engaging and informative presentations for a variety of purposes, from business meetings to educational lectures. This Microsoft PowerPoint Bundle Course provides you with the comprehensive skills and knowledge you need to master Microsoft PowerPoint and use it to create effective presentations that will captivate your audience. This Microsoft PowerPoint Bundle course covers everything from the basics of creating and editing presentations to advanced techniques such as animation, transitions, and multimedia elements. You will also learn how to design effective slides, deliver presentations confidently, and use PowerPoint to create professional-looking documents. Whether you are a beginner or an experienced user, this Microsoft PowerPoint bundle course has something to offer you. Its comprehensive coverage of all aspects of Microsoft PowerPoint is the perfect way to take your presentation skills to the next level. The Curriculum of Microsoft PowerPoint Bundle => Course 01: PowerPoint Diploma Module 01 Customize the User Interface Set PowerPoint 2016 Options Module 02 Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Module 03 Create SmartArt Modify SmartArt Write Math Equations Module 04 Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Module 05 Review a Presentation Store and Share Presentations on the Web Module 06 Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Module 07 Secure a Presentation Broadcast a Slide Show Create a Video or a CD =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the Microsoft PowerPoint course, you can order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and international students have to pay £9.99. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Microsoft PowerPoint Bundle: Students and graduates who want to develop their Microsoft PowerPoint skills and make themselves more employable. Professionals who want to improve their presentation skills and advance their careers. Anyone who wants to learn how to create engaging and informative presentations for any purpose. Requirements Our Microsoft PowerPoint bundle is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Microsoft PowerPoint bundle course, it can be studied in your own time at your own pace. Career path Having this Microsoft PowerPoint bundle course will increase the value of your CV and open you up to multiple job sectors: Presentation Designer: £25,000 to £50,000 Trainer: £25,000 to £50,000 Sales Representative: £25,000 to £100,000 Marketing Manager: £40,000 to £80,000 Teacher: £25,000 to £70,000 Public Speaker: £25,000 to £100,000 Certificates Certificate of Completion (PDF) Digital certificate - Included Certificate of Completion (Hard Copy) Hard copy certificate - £10 You will get the Hard Copy certificate for the title course (Microsoft PowerPoint Diploma) absolutely Free! Other hard-copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This course introduces you to SQL and Microsoft SQL Server in a practical way. You'll be able to learn the basics of SQL quickly and understand how to use SQL queries and statements with Microsoft SQL Server to extract data and analyze it for making productive marketing decisions.

Unlock the power of your words and embark on a creative journey with our 'Blogger for Beginners' course. This comprehensive program is your stepping stone into the exciting world of blogging, equipping you with the essential skills and knowledge to launch your own blog successfully. As a beginner-friendly guide, we'll walk you through setting up your blog, crafting compelling content, and attracting organic traffic. Whether you dream of becoming a passionate blogger or want to leverage the online realm to share your ideas, this course provides the key to unlock your digital storytelling potential. Learning Outcomes Master the art of blog creation, from setting up a Blogger account to customizing themes, logos, and layouts. Understand the critical elements of blog design, ensuring your platform is visually appealing and user-friendly. Learn to craft engaging and SEO-optimized blog posts that captivate your audience and enhance your online visibility. Discover the secrets to attracting organic traffic, boosting your blog's reach and impact. Gain the confidence and knowledge to start your blogging journey, turning your passion for writing into a valuable online presence. Why choose this Blogger for Beginners course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Blogger for Beginners course for? Creative individuals with a passion for writing, looking to share their ideas and stories with the world. Beginners who want to build their online presence, whether for personal expression or to promote a business. Entrepreneurs and professionals seeking to create an engaging blog to showcase their expertise. Anyone interested in exploring the basics of blogging and setting up a blog with ease. Writers and communicators eager to harness the power of digital storytelling. Career path Content Writer: £18,000 - £40,000 Freelance Blogger: £15 - £300 per post Digital Marketing Specialist: £20,000 - £50,000 Social Media Manager: £20,000 - £45,000 Online Journalist: £18,000 - £45,000 Content Marketing Manager: £24,000 - £55,000 Prerequisites This Blogger for Beginners does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Blogger for Beginners was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Course Overview 00:04:00 Create A Gmail Account 00:04:00 How To Chose A Niche 00:05:00 The Proof Free Organic Traffic 00:03:00 Blogger Settings Step-By-Step Guide Create a blogger account 00:02:00 Install A Free Theme 00:02:00 Changing the logo section 00:05:00 Customize main menu section 00:05:00 Change the sidebar section 00:04:00 Change the Footer section 00:04:00 Remove credit section 00:03:00 Customize Contact us Page 00:03:00 Posting a Blog Poste 00:07:00 The Final Look Of the Blog 00:02:00 changing your domain name 00:05:00 My Blog Stats before SEO Optimization 00:02:00 The Secret To Organic Traffic 00:03:00 Assignment Assignment - Blogger for Beginners 00:00:00

This comprehensive training program covers many concepts in Microsoft Power BI. From beginner to advanced levels, learn data visualization, advanced DAX expression, Python integration, custom visuals, data preparation, and collaboration in Power BI service. Develop expertise in Power BI and position yourself for a successful career in data analytics.

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Harness the unlimited power of Microsoft Access by creating and maintaining your own basic database system, as well as learning how to develop user-friendly programs. Microsoft Access is a well-known and widely used data-management software application. This Microsoft Access course will teach you how to make the most of this versatile and useful programme, so sign Microsoft Access course up today to quickly gain a valuable new skill that will broaden your portfolio and advance your career. After completing this Microsoft Access course, you will have mastered the most commonly used Access tools and will be able to complete any access task with efficiency and grace. So why wait any longer? Enrol now and become a Microsoft Access guru! Upon completion of this Microsoft Access course, you will be able to: Fully understand tables, queries, reports, and forms Make useful database tables and effective reports Build dynamic user data forms Effectively retrieve data using access queries Automate access database tasks with Macros and VBA And more Why Prefer This Microsoft Access Course? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. *** Course Curriculum *** Here is the curriculum breakdown of the Microsoft Access course: Microsoft Access for Beginners Module 01 Orientation to Microsoft Access Create a Simple Access Database Get Help and Configure Options in Microsoft Access Module 02 Modify Table Data Sort and Filter Records Module 03 Create Basic Queries Sort and Filter Data in a Query Perform Calculations in a Query Module 04 Create Basic Access Forms Work with Data on Access Forms Module 05 Create a Report Add Controls to a Report Enhance the Appearance of a Report Prepare a Report for Print Organize Report Information Format Reports Assessment Process Once you have completed all the modules in the Microsoft Access course, you can assess your skills and knowledge with an optional assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Microsoft Access Course is for: Users wishing to advance their understanding of Microsoft Access from beginner to advanced Those who have used Access but want to learn some little-known tips, tricks, and shortcuts in order to become more efficient. This Microsoft Access course is also appropriate for students who have prior experience with Access and want to learn more about it. Entrepreneurs, office workers, teachers, and students interested in database work Requirements You will not need any prior background or expertise to enrol in this Microsoft Access Course. Career path Upon completion of this Microsoft Access course, learners will be able to add their new skills to their CV and take the very first step towards the following careers: Database Administrator: £37,000 Data Analyst: £32,000 Office Manager: £28,000 Administrative Assistant: £22,000 Business Analyst: £40,000 Project Coordinator: £27,000 Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Through this course, you will learn to transform yourself from a passive learner who watches to one who sees the process of learning for what it truly is-a mechanism to better oneself. You will build 40 amazing applications to master the concepts of computer science and Python programming.

Highlights of the Course Course Type: Online Learning Duration: 360 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about HR and payroll management Understand the core competencies and principles of HR and payroll management Explore the various areas of HR and payroll management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert human resources manager HR and Payroll Management Training Bundle Online Are you interested to begin your HR and payroll management career or want to gain more advanced skills in HR and payroll management? Then this human resources manager course will help you get one step closer to your professional aspirations and develop your skills and knowledge in HR and payroll management for a rewarding career. This Bundle Package Includes: The skills and knowledge that you will gain through studying the following courses will teach you the theory of effective HR and payroll management practice and equip you with the essential skills, confidence and competence to assist you in the HR and payroll management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in HR and payroll management. HR Management Masterclass Recruitment Consultant Masterclass Payroll Training Recruitment, Selection and Onboarding Organisation structure , Bands and Grades Structures Designing a Performance Management System How to Manage Conflict in Teams Master In Time and Workload Management Problem Solving and Decision Making Supervisor Delegation Skills For Supervisors Gain HR and payroll management skills and credentials that employers value. This bundle course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards to your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in HR and payroll management. Equip yourself with the essential knowledge and skillset that make you a confident human resources manager and take your career to the next level. This comprehensive bundle course is designed to help you reach your professional goals. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for HR and payroll management professionals who are aspiring to specialise in HR and payroll management. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive HR and payroll management training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this HR and payroll management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This HR and payroll management training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This HR and payroll management training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This HR and payroll management training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum HR Management Masterclass Recruitment Consultant Masterclass Payroll Training Recruitment, Selection and Onboarding Organisation structure , Bands and Grades Structures Designing a Performance Management System How to Manage Conflict in Teams Master In Time and Workload Management Problem Solving and Decision Making Supervisor Delegation Skills For Supervisors Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 360 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about HR and payroll management Understand the core competencies and principles of HR and payroll management Explore the various areas of HR and payroll management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert human resources manager HR and Payroll Administrator Online Training Bundle Online Are you interested to begin your HR and payroll management career or want to gain more advanced skills in HR and payroll management? Then this human resources manager course will help you get one step closer to your professional aspirations and develop your skills and knowledge in HR and payroll management for a rewarding career. This Bundle Package Includes: The skills and knowledge that you will gain through studying the following courses will teach you the theory of effective HR and payroll management practice and equip you with the essential skills, confidence and competence to assist you in the HR and payroll management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in HR and payroll management. HR Management Masterclass Recruitment Consultant Masterclass Payroll Training Recruitment, Selection and Onboarding Organisation structure , Bands and Grades Structures Designing a Performance Management System How to Manage Conflict in Teams Master In Time and Workload Management Problem Solving and Decision Making Supervisor Delegation Skills For Supervisors Gain HR and payroll management skills and credentials that employers value. This bundle course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards to your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in HR and payroll management. Equip yourself with the essential knowledge and skillset that make you a confident human resources manager and take your career to the next level. This comprehensive bundle course is designed to help you reach your professional goals. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for HR and payroll management professionals who are aspiring to specialise in HR and payroll management. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive HR and payroll administrator course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this HR and payroll management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This HR and payroll administrator course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This HR and payroll administrator course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This HR and payroll administrator course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum HR Management Masterclass Recruitment Consultant Masterclass Payroll Training Recruitment, Selection and Onboarding Organisation structure , Bands and Grades Structures Designing a Performance Management System How to Manage Conflict in Teams Master In Time and Workload Management Problem Solving and Decision Making Supervisor Delegation Skills For Supervisors Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 45 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about employee relations Understand the core competencies and principles of employee relations Explore the various areas of employee relations Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager or leader Developing Good Employee Relations This developing good employee relations course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn't have to take a lot of time. This developing good employee relations course will define employee relations and cover the many benefits good relations can bring to an organisation. It'll explain how to build confidence in management, including sharing the company vision, building strong teams and the importance of employee feedback. It'll examine how a proactive HR presence benefits employee relations. Then look at employment contracts and the role of the Employee Handbook. The developing good employee relations course briefly discusses Performance Management including information on motivating employees and how best to show your appreciation of their contribution to the company. Finally, it'll show you how to deal effectively with complaints, discipline and how to combat negativity. Who is this Course for? This comprehensive Developing Good Employee Relations course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this employee relations can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Developing Good Employee Relations course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Developing Good Employee Relations course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60% Advance Your Career This Developing Good Employee Relations course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Good Employee Relations Module 2: Implementation and HR Module 3: Contracts Module 4: Employee Handbook Module 5: Managing Performance Module 6: Recruitment, Retention and Training Module 7: Complaints, Discipline and Negativity Obtain Your Certificate Order Your Certificate of Achievement 00:00:00