Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it's consistent across your business? What are the benefits of delivering great customer service? This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. Who is this Course for? This comprehensive Customer Service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Customer Service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Customer Service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Customer Service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: About the Course Module 2: What is Customer Service Module 3: The Goals of Great Customer Service Module 4: Discovering and Understanding Customer Needs Module 5: Delivering Maximum Levels of Customer Service Module 6: Making Customers Feel Great From the Start Module 7: Communication Skills Module 8: Non-verbal Communication and Body Language Module 9: Dealing with Customer Complaints Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about infection control Understand the core competencies and principles of infection control Explore the various areas of infection control Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and safety worker Infection Control Training This infection control course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Infection prevention and control measures aim to ensure the protection of those who might be vulnerable to acquiring an infectionâ¦. Ok but why is this important? Well every year at least 300,000 people develop a Health Care Associated Infection. This has a huge impact on the patient, the staff and the institution it occurs in. Whereas if there is good infection prevention and control, patients will have better health and more independence. This infection control course will start by defining infection prevention and control and explaining the impact of good and bad infection control. It then goes into detail about, the legislation that applies to infection control, the different types of microorganisms, how bacteria are transmitted, the chain of infection, and much more. Who is this Course for? This comprehensive Infection Control Training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this infection control can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Infection Control Training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Infection Control Training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Infection Control Training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: The course structure Module 2: Infection prevention and control, and the impact of infection Module 3: The different microorganisms Module 4: How bacteria are transmitted Module 5: The Chain of Infection Module 6: The control and prevention of infection Module 7: Cleaning & Decontamination Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Personal Protective Equipment Understand the core competencies and principles of Personal Protective Equipment Explore the various areas of Personal Protective Equipment Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and safety worker Personal Protection Equipment This personal protective equipment course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. In the UK there are approximately 144 fatalities in the workplace and around 621,000 non-fatal injuries every year. Personal Protective Equipment (PPE) plays a vital role in managing Health & Safety risks. However, historical data shows many workers suffering injury were not wearing this clothing. This personal protective equipment course will show how wearing PPE plays a crucial role in preventing and reducing fatalities, injuries and diseases that would otherwise occur in the workplace. It includes details of a wide range of PPE options, examines the legislation and regulations that govern the responsibilities of employers, employees and suppliers, and provides a real-life case study showing the law in action. The personal protective equipment course will also cover risk assessment and the role it plays in the selection and use of PPE along with discussing other hazard control measures that can be implemented. Finally, the personal protective equipment course will move on to how to use, fit and wear PPE and understand its physical and theoretical limitations. Who is this Course for? This comprehensive Personal Protection Equipment course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this Personal Protective Equipment can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Personal Protection Equipment course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Personal Protection Equipment course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Personal Protection Equipment course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Introduction Module 2: Regulations & Responsibilities Module 3: PPE Module 4: Risk Assessment, Selection and Use Module 5: Types of PPE Module 6: Maintenance and replacement Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Mental Capacity Act and Deprivation Of Liberty Safeguards Understand the core competencies and principles of Mental Capacity Act and Deprivation Of Liberty Safeguards Explore the various areas of Mental Capacity Act and Deprivation Of Liberty Safeguards Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and safety worker Mental Capacity Act & Deprivation of Liberty Safeguards This mental capacity act and deprivation of liberty safeguards course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. This mental capacity act and deprivation of liberty safeguards course describes in detail the many facets and procedures of the Mental Capacity Act. This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times. It also introduces the deprivation of liberty safeguards. These safeguards provide a framework for approving the deprivation of liberty for people who lack the capacity to consent to treatment or care in either a hospital or care home setting. Who is this Course for? This comprehensive Mental Capacity Act & Deprivation of Liberty Safeguards course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this Mental Capacity Act and Deprivation Of Liberty Safeguards can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Mental Capacity Act & Deprivation of Liberty Safeguards course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Mental Capacity Act & Deprivation of Liberty Safeguards course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Mental Capacity Act & Deprivation of Liberty Safeguards course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Introduction Module 2: What is the Mental Capacity Act Module 3: Assessing Capacity Module 4: The Deprivation of Liberty Safeguards Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 45 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about employee relations Understand the core competencies and principles of employee relations Explore the various areas of employee relations Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager or leader Developing Good Employee Relations This developing good employee relations course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn't have to take a lot of time. This developing good employee relations course will define employee relations and cover the many benefits good relations can bring to an organisation. It'll explain how to build confidence in management, including sharing the company vision, building strong teams and the importance of employee feedback. It'll examine how a proactive HR presence benefits employee relations. Then look at employment contracts and the role of the Employee Handbook. The developing good employee relations course briefly discusses Performance Management including information on motivating employees and how best to show your appreciation of their contribution to the company. Finally, it'll show you how to deal effectively with complaints, discipline and how to combat negativity. Who is this Course for? This comprehensive Developing Good Employee Relations course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this employee relations can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Developing Good Employee Relations course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Developing Good Employee Relations course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60% Advance Your Career This Developing Good Employee Relations course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Good Employee Relations Module 2: Implementation and HR Module 3: Contracts Module 4: Employee Handbook Module 5: Managing Performance Module 6: Recruitment, Retention and Training Module 7: Complaints, Discipline and Negativity Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 40 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about health and social care Understand the core competencies and principles of health and social care Explore the various areas of health and social care Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and social care worker Understanding Your Role in Care This understanding your role in care course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Social care is the provision of social work, personal care, protection or social support services to children or adults in need, or at risk, or adults with needs arising from illness, disability, old age or poverty. Choosing a job in health and social care means you want to make a difference to other people's lives by supporting and caring for them, so they can thrive and their quality of life is enhanced. To work in a professional manner and provide the best quality of care, you need to know the duties, responsibilities and boundaries of your job. This understanding your role in care course will define social care and talk about why people choose it as a career and what its goals and objectives are. It will also cover job descriptions, person centred care, understanding code of practices and the basics of government legislation. Finally it will touch on dealing with conflicts at work. Who is this Course for? This comprehensive Understanding Your Role in Care course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this health and social care can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Understanding Your Role in Care course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Understanding Your Role in Care course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Understanding Your Role in Care course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: The course structure Module 2: Understanding social care Module 3: Relationships Module 4: Agreed ways of working Module 5: Keeping up-to-date Module 6: Working in partnership Module 7: Resolving conflicts Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 45 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about diabetes awareness Understand the core competencies and principles of diabetes awareness Explore the various areas of diabetes awareness Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and social care worker Diabetes Awareness This diabetes awareness course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Diabetes is a serious lifelong health condition that occurs when the amount of glucose, or sugar, in the blood is too high. If left untreated, high blood glucose levels can cause serious health complications. Diabetes can develop in anyone at any point in their life although there are certain groups and age ranges where it is more common. There are a range of symptoms that could indicate that someone had Diabetes, these range from excessive thirst to feeling more tired than usual. It is believed that up to 26% of residential and nursing home residents have Diabetes so being able to recognise the symptoms and knowing how you can help them to manage the condition is essential. This diabetes awareness course is aimed at people working in the health and social care sector and will provide an overview of the condition, the common symptoms that might indicate someone has diabetes, methods of diagnosis, some possible treatments and common complications that can affect those with the condition. Who is this Course for? This comprehensive Diabetes Awareness course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this diabetes awareness can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Diabetes Awareness course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Diabetes Awareness course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Diabetes Awareness course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Diabetes - What it is and its Prevalence Module 2: Symptoms, Diagnosis & Treatment Module 3: Complications Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about communication skills Understand the core competencies and principles of communication skills Explore the various areas of communication skills Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert leader or manager or speaker and presenter Principles of Communication This principles of communication course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. When working in the adult social care sector, communicating is essential to develop your understanding of a service user's needs, so you can provide them with the support they require. If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal. Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective. This principles of communication course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more. Who is this Course for? This comprehensive Principles of Communication course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this communication skills can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Principles of Communication course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Principles of Communication course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Principles of Communication course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Reasons People Communicate Module 2: Ways of Communicating Module 3: Identifying Communication Barriers Module 4: Reducing Communication Barriers Module 5: Checking Understanding Module 6: Getting Help With Communication Issues Module 7: Confidentiality Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Are you looking to enhance your Microsoft Office skills? If yes, then you have come to the right place. Our comprehensive course on Microsoft Office will assist you in producing the best possible outcome by mastering the Microsoft Office skills. The Microsoft Office course is for those who want to be successful. In the Microsoft Office course, you will learn the essential knowledge needed to become well versed in Microsoft Office. Our Microsoft Office course starts with the basics of Microsoft Office and gradually progresses towards advanced topics. Therefore, each lesson of this Microsoft Office course is intuitive and easy to understand. Why would you choose the course: Lifetime access to the Microsoft Office course materials Full tutor support is available from Monday to Friday with the Microsoft Office course Gain a complete understanding of the Microsoft Office course Accessible, informative Microsoft Office learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Microsoft Office course Study Microsoft Office in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Microsoft Office course Mastering Microsoft Office 2019 (Excel, Word, PowerPoint, Access) Microsoft Excel 2019 Microsoft Excel 2019 New Features Getting Started with Microsoft Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Microsoft Word 2019 Microsoft Word 2019 New Features Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) Microsoft PowerPoint 2019 Microsoft PowerPoint 2019 New Features PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Microsoft Access 2019 Microsoft Access 2019 New Features Introduction to Access Modify Data Working with Queries Access Forms Working with Reports CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Microsoft Office course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Microsoft Office. It is also great for professionals who are already working in Microsoft Office and want to get promoted at work. Requirements To enrol in this Microsoft Office course, all you need is a basic understanding of the English Language and an internet connection. Career path Office Administrator: £18,000 to £25,000 per year Data Entry Clerk: £18,000 to £25,000 per year Document Controller: £22,000 to £30,000 per year Executive Assistant: £25,000 to £40,000 per year Technical Writer: £25,000 to £45,000 per year Content Editor: £25,000 to £35,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
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