2356 Courses delivered Online

This Hotel & Hospitality Management Diploma with Holiday Representative Training will provide you with an understanding of the interrelationships between departments that drive performance in the hotel and resort industry. The course will introduce to the central philosophies of facilities and resource management, operating procedures and compliance requirements. You will focus on developing and maintaining effective teamwork and the management of staff relationships within a hospitality team. You will become proficient in developing food and beverage menus that meet cost requirements and the management of staff training processes. You'll learn about food service operations alongside a variety of academic disciplines, including foreign languages. This course covers a range of topics such as hotels, resorts, cruise ships, private / corporate owned restaurants and special catering events. You'll also be provided with cash handling, function, restaurant service, and barista skills. Who is this course for? Retail Customer Service and Visual Merchandising Training is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Retail Customer Service and Visual Merchandising Training is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Starting a Restaurant Are you ready for the challenge? 00:15:00 How to decide on a concept 00:30:00 Designing your restaurant 00:15:00 Friends and family 00:15:00 Writing a Business Plan 00:30:00 Insurance 00:15:00 Restaurant Organizations that you need to check out. 00:15:00 What are the best Catering Industry Trade Shows? 00:15:00 Managing a Restaurant Managing Yourself 00:30:00 Managing Others 00:30:00 Managing Your Money 00:15:00 Managing Your Food and Supplies 00:30:00 Managing Everything Else 00:30:00 Starting Food Catering Where You Work 00:15:00 Health and safety 00:15:00 Staff, Suppliers and Transport 00:00:00 Food Hygiene 01:00:00 Rules about Menus 00:15:00 Paperwork and Finances 00:15:00 Law 00:15:00 Food Business Food Business Basics 00:45:00 Put Together Your Business Concept 00:10:00 Identify Your Target Market 00:10:00 Identify Your Competition 00:10:00 Write A Mission Statement 00:10:00 Downline Basics 00:15:00 Equipment And Supplies 00:10:00 Marketing And Quality Control 00:10:00 Wrapping Up 00:05:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Influences Which Affect the Industry 00:05:00 The Development of the Hospitality Industry 00:05:00 Hospitality Brands 00:15:00 Accommodation 00:05:00 Food Service 00:05:00 Successful Quality Management 00:05:00 Holiday Representative Your Introduction to Becoming a Holiday Rep 00:15:00 Defining the Career of a Holiday Rep 00:30:00 Exploring the Various Types of Holiday Reps 00:30:00 Exploring the Origins and Growth of British Tourism 00:30:00 The Components of the Travel and Tourism Industry 00:15:00 Factors that Affect Your Career 00:30:00 Nailing the Teamwork Element Required to Surpass Expectations 01:00:00 The Standard Duties of Holiday Reps 00:15:00 The Legalities Holiday Reps Need to Know About 01:00:00 The Holiday Reps Role in Keeping their Guests Safe 00:30:00 Effective Handling of Customer Complaints 00:30:00 Administration Duties 00:15:00 Crushing It With Customer Services 00:30:00 Creating the Perfect Welcome Meeting 00:15:00 Guide to Selling Excursions 00:15:00 Preparing and Conducting Transfers Successfully 00:05:00 Tallying Floats and Converting Currencies 00:30:00 Mock Exam Mock Exam - Hotel & Hospitality Management Diploma with Holiday Representative Training 00:20:00 Final Exam Final Exam - Hotel & Hospitality Management Diploma with Holiday Representative Training 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview This comprehensive course on A Profitable Online Business Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Profitable Online Business Masterclass comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this A Profitable Online Business Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Profitable Online Business Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 38 lectures • 02:13:00 total length •Introduction: 00:05:00 •Is Entrepreneurship for You: 00:04:00 •Reasons to Become an Entrepreneur: 00:04:00 •Characteristics of an Entrepreneur: 00:04:00 •The Mindset of an Entrepreneur: 00:04:00 •Types of Entrepreneurs: 00:04:00 •The 8 P's of Entrepreneurship: 00:03:00 •Setting Up Your Home Office: 00:04:00 •Tips for Designing Your Office Space: 00:02:00 •How to Layout Your Office Space: 00:02:00 •Tips to Be Super Productive in Your Home Office: 00:03:00 •Provides privacy: 00:03:00 •Set Up a Home Office You Love: 00:03:00 •Decide Which Industry and Niche to Fill: 00:04:00 •Tips to find the right industry for you: 00:03:00 •How to Find Your Niche: 00:04:00 •Strategies for choosing an E-Commerce niche: 00:04:00 •How to Market an Online Business: 00:05:00 •Create Multiple Revenue Streams for Your Business: 00:04:00 •Starting Your Business Online with Affiliate Marketing: 00:05:00 •What is Affiliate Marketing: 00:03:00 •Tips on Choosing Products to Market: 00:04:00 •How to Get Targeted Traffic for Your Products: 00:03:00 •Research Product Demand: 00:03:00 •Choosing the Right Products to Sell for Yourself: 00:04:00 •The Importance of Digital Marketing to An Online Business: 00:03:00 •Choosing the right platform to build your website: 00:04:00 •Using Social Media Effectively: 00:03:00 •Building Referrals with Current Customers: 00:03:00 •The Importance of An Autoresponder to Generate Leads: 00:03:00 •Using Articles to generate Leads: 00:03:00 •Branding Your Business: 00:03:00 •The Importance of Good Customer Service: 00:03:00 •Define Your Audience: 00:04:00 •Grow Your Online Presence: 00:03:00 •Reinvent Your Brand as Your Grow: 00:03:00 •Embrace Networking On and Offline: 00:04:00 •Review of course: 00:03:00

Course Overview: !-- wp:paragraph --> Approximately 4.48 billion people are actively using social media, which is projected to continue rising. Throughout this Social Media Strategist Training course, learners will delve deep into topics ranging from the foundational understanding of social media to the analytical tools that guide strategic decisions. The utilisation of social media platforms has undoubtedly transformed how businesses interact with their clientele. With over 90% of millennials and 77% of Generation X being active social media users, the necessity to hone one's skills in social media strategy is glaringly evident. This course embraces the significance of social media growth. It delves deeply into conducting market analysis, understanding corporate culture in the social media context, and myriad other areas that form the crux of becoming a proficient social media strategist. Enrol in the "Social Media Strategist Training" today, and take a monumental step towards becoming a sought-after professional in the industry. Key Features of the Course: !-- wp:list --> Earn a recognised CPD certificate upon completion Enjoy 24/7 learning assistance to facilitate your education journey Access to exciting learning materials designed by experts in the field Flexible learning schedule, allowing for a balanced approach to study and work Who is This Course For? This Social Media Strategist Training course is particularly beneficial for marketing professionals, business owners, communication specialists, and individuals keen on forging a career in the social media space who aim to deepen their knowledge and expertise in social media strategies. Learning Outcome Upon completing this Social Media Strategist Training course, you will be adept in: Identifying and utilising various social media platforms effectively Conducting thorough market analysis to guide social media strategies Developing content that resonates with your target audience Understanding and implementing social media policies and guidelines Analysing social media metrics to measure the success of your campaigns Employing social media tools and software for optimised project management Maintaining voice consistency across various social media platforms Effectively handling online and personal interactions in a business context Why Enrol in This Course: Enrol in this top-reviewed and recently updated course to equip yourself with trending skills necessary for crafting compelling social media strategies. Requirements: Prospective learners should have a basic understanding of digital platforms and an eagerness to delve into social media strategy. Career Path: Upon completion of the Social Media Strategist Training course, learners can pursue the following professions, among others in the UK: Social Media Manager - £35,000 per annum Content Strategist - £40,000 per annum Digital Marketing Specialist - £32,000 per annum Social Media Analyst - £27,000 per annum Community Manager - £30,000 per annum Brand Marketing Manager - £45,000 per annum SEO and SEM Specialist - £35,000 per annum Certification: Upon successfully completing the Social Media Strategist Training course, learners will be awarded a recognised CPD certificate, showcasing their proficiency in social media strategy. Course Curriculum 13 sections • 25 lectures • 13:09:00 total length •What is Social Media: 00:18:00 •The Growth of Social Media: 00:10:00 •Conducting Market Analysis: 00:16:00 •Auditing Social Media: 00:26:00 •Corporate Culture and Social Media: 00:12:00 •Social Media Goals vs. Business Goals: 00:10:00 •Types of Social Media Platforms: 00:08:00 •The Social Media Policy: 00:40:00 •Creative Commons: 00:21:00 •Brand Marketing: 00:27:00 •Keyword Selection: 00:17:00 •Content Marketing on Social Media: 00:26:00 •Content Development: 00:23:00 •Understanding the Popular Platforms: 03:35:00 •Traditional Website Advertising: 00:37:00 •Social Media Documentation and Schedules: 00:29:00 •Project Management Software: 00:39:00 •The Community Manager Role: 00:26:00 •Importance of Voice Consistency: 00:30:00 •Organizational Customer Servicen: 00:28:00 •Social Media Triage: 00:14:00 •Online versus Personal Interactions: 00:26:00 •Social Media Analytics: 00:27:00 •Goal Value: 00:43:00 •The Social Media Strategist Career: 00:21:00

Course Overview: The 'Complete Communication Skills Master Class for Life' is a comprehensive and innovative course designed to transform your communication abilities and empower you with the tools to excel in any situation. Communication is the key to success in every aspect of life. Whether you want to improve your relationships, advance your career, or make a positive impact on the world, you need to master the art of communication. Statistics reveal that individuals with strong communication skills are more likely to secure leadership positions and earn higher salaries. According to a recent study, 85% of employers rank communication skills as one of the most crucial attributes when evaluating potential candidates. With this in mind, this course has been meticulously crafted to equip you with the necessary techniques to communicate effectively, persuasively, and with impact. Through a dynamic and engaging learning experience, this course will take you on a journey of self-discovery and skill development. Drawing inspiration from the latest research in psychology, communication theory, and interpersonal dynamics, each module provides necessary tools and strategies that can be applied immediately in your personal and professional life. Key Features of the Course: CPD Certificate: Upon successfully completing the course, you will receive a CPD certificate, validating your newly acquired communication skills. 24/7 Learning Assistance: Yes, it's available round-the-clock to provide guidance, support, and clarification whenever needed, ensuring an optimal learning experience. Who is This Course For? This course is suitable for individuals from all walks of life who are eager to enhance their communication skills. Whether you're a professional aiming to advance your career, a student preparing for job interviews, an entrepreneur looking to pitch ideas, or simply someone who wishes to become a more confident and effective communicator, this course is tailored to your needs. What You Will Learn: In this course, you will embark on a transformative journey through seven modules, each focusing on a specific aspect of communication skills: Module 01: Effective Communication - Discover the fundamentals of effective communication, including active listening, non-verbal cues, and adapting to different communication styles. Module 02: How to Talk to Anyone - Unlock the secrets of engaging conversations, learn techniques to build rapport, and develop your networking skills. Module 03: Power of Storytelling - Harness the persuasive power of storytelling to captivate your audience, convey complex ideas, and inspire action. Module 04: Becoming an Influencer - Master the art of influence and learn strategies to persuade and motivate others effectively. Module 05: Importance of Body Language - Understand the impact of body language in communication, learn to interpret non-verbal cues, and enhance your body language skills. Module 06: Communication Skills for Job Interviews - Gain confidence and ace your interviews by learning essential communication techniques specific to job interviews. Module 07: Public Speaking - Overcome stage fright, deliver impactful presentations, and become a confident public speaker. Why Enrol in This Course: By enrolling in this course, you will acquire essential communication skills with clarity, confidence, and charisma. This course has received top reviews from learners who have successfully transformed their communication abilities, leading to improved relationships, enhanced career prospects, and increased self-confidence. Additionally, this course has been recently updated to incorporate the latest trends and best practices in communication, ensuring you receive the most relevant and up-to-date content. Requirements: No prior experience or specific qualifications are optional to enrol in this course. Simply come with an open mind, a willingness to learn, and a desire to enhance your communication skills. Career Path: Upon completion of this course, you will be equipped with the communication skills necessary for various professions, including: Marketing Manager - Average UK Salary: £45,000 Human Resources Manager - Average UK Salary: £50,000 Sales Representative - Average UK Salary: £30,000 Project Manager - Average UK Salary: £55,000 Teacher/Trainer - Average UK Salary: £35,000 Public Relations Officer - Average UK Salary: £30,000 Customer Service Manager - Average UK Salary: £40,000 Certification: Upon successfully completing the 'Complete Communication Skills Master Class for Life' course, you will receive a CPD certificate, recognising your achievement and validating your newly acquired communication skills. Enrol today in this innovative course and unlock the power of effective communication to succeed in all areas of your life. Let your words become your greatest asset! Course Curriculum 1 sections • 7 lectures • 04:13:00 total length •Module 01: Effective Communication: 00:42:00 •Module 02: How to Talk to Anyone: 00:42:00 •Module 03: Power of Storytelling: 00:50:00 •Module 04: Becoming an Influencer: 00:31:00 •Module 05: Importance of Body Language: 00:27:00 •Module 06: Communication Skills for Job Interviews: 00:29:00 •Module 07: Public Speaking: 00:32:00

Overview This comprehensive course on Career Development Training: Copywriting Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Career Development Training: Copywriting Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Career Development Training: Copywriting Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Career Development Training: Copywriting Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 33 lectures • 02:04:00 total length •Lesson 01: How to Find Your Niche: 00:04:00 •Lesson 02: How to Find a Niche Market: A Step-By-Step Guide: 00:04:00 •Lesson 03: The Advantages of Having a Niche Market: 00:04:00 •Lesson 04: 5 Ways to Research Your Potential Customers: 00:03:00 •Lesson 05: 5 Simple Steps To Find Your Niche Market: 00:04:00 •Lesson 06: Ways to Narrow Down Your Niche Market: 00:03:00 •Lesson 01: 10 Reasons Why People Who Read A Lot Are More Likely To Be Successful: 00:04:00 •Lesson 02: The Importance of Written Communication Skills: 00:04:00 •Lesson 03: 5 Reasons why Feedback may be the Most Important: 00:04:00 •Lesson 04: What Copywriting Certification Programs Can Teach You: 00:04:00 •Lesson 05: 8 Online Tools That Will Improve Your Writing: 00:03:00 •Lesson 06: Why Should You Network?: 00:04:00 •Lesson 07: Why New Writers Should Enter Writing Competitions: 00:03:00 •Lesson 01: How To Get The Most Out Of Customer Polls And Surveys: 00:04:00 •Lesson 02: How to Identify a Target Demographic: 00:04:00 •Lesson 03: Learn Your Customers Habits: 00:03:00 •Lesson 04: 11 Ways to Provide Great Customer Service: 00:03:00 •Lesson 05: Your Small Business Competitors: Where to Learn About Their Customers: 00:04:00 •Lesson 01: The Easiest Way to Build Your Business Through Referrals: 00:04:00 •Lesson 02: What is a Paid Online Advertising Strategy?: 00:03:00 •Lesson 03: What Is a Portfolio Website and Why You Need It?: 00:04:00 •Lesson 04: Copywriting for Social Media: 7 Tips to Boost Engagement: 00:03:00 •Lesson 05: 5 Rules for Customer-Centric Copywriting Your Support Reps Should Use: 00:03:00 •Lesson 01: Break into the Self-Improvement Market: 00:04:00 •Lesson 02: Fundraising - Selling Your Services to Non-Profit Companies: 00:04:00 •Lesson 03: Health Copywriting- Working to Improve People's Lives: 00:06:00 •Lesson 04: Financial Services: 00:04:00 •Lesson 05: Christian Market - Writing for a Higher Purpose: 00:04:00 •Lesson 01: Choose Your Own Working Hours: 00:05:00 •Lesson 02: The Newbie's Guide to Making the Most of Remote Work: 00:04:00 •Lesson 03: Copywriter Job Satisfaction: Why Copywriting is a Good Career: 00:03:00 •Lesson 04: Why Copywriting Helps your Business and Adds Value to your Marketing Assets: 00:04:00 •Lesson 05: Potential to Earn Higher than Average Income: 00:03:00

Overview This comprehensive course on Legal Secretary and Office Skills Diploma will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Legal Secretary and Office Skills Diploma comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? •You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Legal Secretary and Office Skills Diploma. It is available to all students, of all academic backgrounds. Requirements Our Legal Secretary and Office Skills Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 52 lectures • 07:53:00 total length •Module 01: Introduction to Legal Secretary: 00:22:00 •Module 02: English Law & Legal Systems: 00:33:00 •Module 03: The Legal Workplace & Professionals: 00:45:00 •Module 04: Law of Contract & Law of Tort: 00:28:00 •Module 05: Wills, Probate and Estate Law Practice: 00:15:00 •Module 06: Property Law & Conveyancing Practice: 00:19:00 •Module 07: Family Law and Insurance Practice: 00:24:00 •Module 08: Professional Writings and Documents: 00:27:00 •Module 09: Document Proofreading and Editing: 00:19:00 •Module 10: Meeting Management & Minute Taking: 01:06:00 •Module 11: Customer Service and Telephone Handling Skills: 00:21:00 •Module 12: Data Management and Record-Keeping: 00:13:00 •Module 13: Other Essential Skills for Secretarial Role: 00:19:00 •Module 14: Professional Conduct and Ethics: 00:25:00 •New Word Document and Templates: 00:02:00 •Tabs, Ribbons and Groups: 00:03:00 •Zoom and Rulers in Word: 00:02:00 •Editing the Word Document: 00:03:00 •Insert Pictures with Word: 00:05:00 •Insert Shape and Text Box in Word: 00:02:00 •Review Tab in Word: 00:03:00 •Layout in Word: 00:02:00 •File Options in Word: 00:02:00 •Closing and Reopening in Word: 00:01:00 •New PowerPoint Presentation and Templates: 00:02:00 •Tabs Ribbons and Groups in PowerPoint: 00:03:00 •First Slide and Designing the Slide: 00:02:00 •Home Tab and Updates in PowerPoint: 00:02:00 •Buttons in PowerPoint: 00:01:00 •Inserting Pictures in PowerPoint: 00:04:00 •Presentation Mode: 00:01:00 •Animations Tab: 00:05:00 •File Options in Word: 00:02:00 •Closing and Reopening in Word: 00:01:00 •Setting Up Outlook with Accounts: 00:03:00 •Tabs, Ribbons and Groups in Outlook: 00:03:00 •Navigation Bar in Outlook: 00:01:00 •Organizing Outlook with Favorites and Folders: 00:03:00 •Additional Options inside Outlook Tabs: 00:01:00 •Reading, Writing and Receiving Emails: 00:08:00 •Attaching Items in Outlook Mails: 00:03:00 •The View Tab in Outlook: 00:02:00 •Create a Rule to move emails to a folder: 00:04:00 •Insert a screen shot from Excel: 00:02:00 •Formatting Excel Keyboard Shortcuts: 00:02:00 •Table Excel Keyboard Shortcuts: 00:02:00 •Editing Excel Keyboard Shortcuts: 00:05:00 •Formula Excel Keyboard Shortcuts: 00:03:00 •Workbook Excel Keyboard Shortcuts: 00:02:00 •Handy Excel Shortcuts Keyboard Shortcuts: 00:05:00 •Assignment - Legal Secretary and Office Skills Diploma: 00:00:00 •Order Your Certificate: 00:00:00

Overview Become a skilled professional by enrolling in the Office Skills course.This comprehensive Office Skills is designed to cover all the key topics you need to excel in the field of office administration and reception. This extensive course will teach you how to handle a comprehensive range of essential office admin duties, compose critical business letters and handle complex mail and shipping requirements. It will provide you with technical skills to meet the dynamic challenges facing modern companies.Convert your passion and enthusiasm into a prosperous career by enrolling in the Office Skills course. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Skills. It is available to all students, of all academic backgrounds. Requirements Our Office Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 56 lectures • 11:17:00 total length •Module 01: Introduction to Reception and Receptionist: 00:28:00 •Module 02: Business Telephone Skills: 00:21:00 •Module 03: Representing Your Boss and Company: 00:36:00 •Module 04: Mail Services and Shipping: 00:27:00 •Module 05: Travel Arrangements: 00:26:00 •Module 06: Organising Meeting and Conferences: 00:27:00 •Module 07: Time Management: 00:37:00 •Module 08: Record Keeping and Filing Systems: 00:30:00 •Module 09: Business Writing Skills: 00:42:00 •Module 10 :Organisational Skills: 00:27:00 •Module 11: Communication Skills: 00:27:00 •Module 12: Customer Service: 00:18:00 •Module 13: Effective Planning and Scheduling: 00:48:00 •Module 14: Invoicing/Petty Cash: 00:29:00 •Module 15: Business Environment: 00:18:00 •How to Get the most of the course: 00:01:00 •Text formulas in Excel: 00:08:00 •Text Formulas Exercise: 00:01:00 •Text Formulas Exercise (answers): 00:01:00 •Mathematical Formulas In Excel: 00:04:00 •Mathematical Formulas Exercise: 00:01:00 •Mathematical Formulas Exercise (answers): 00:01:00 •Date and Time Formulas In Excel: 00:05:00 •Date and Time Formulas Exercise: 00:01:00 •Date and Time Exercise Formulas (answers): 00:01:00 •Logic Formulas In Excel: 00:12:00 •Logic Formula Exercise: 00:01:00 •Logic Formula Exercise (answers): 00:01:00 •Financial Formula In Excel: 00:06:00 •Financial Formula Exercise: 00:01:00 •Financial Formula Exercise (answers): 00:02:00 •Informational Formula In Excel: 00:04:00 •Informational Formula Exercise: 00:01:00 •Informational Formula Exercise (answers): 00:01:00 •Getting Traffic To Your Site: 01:00:00 •Menu Example with Excel Vlookup: 00:08:00 •Wildcard Search with Excel Vlookup: 00:09:00 •Looking to the Left with Excel Vlookup: 00:17:00 •2-Way Lookup: 00:14:00 •Comparing Lists with Excel Vlookup: 00:03:00 •Microsoft Excel Vlookup Tips and Tricks: 00:14:00 •Power Query Intro and Excel version: 00:03:00 •Excel Power Query - Introduction: 00:03:00 •Enabling M in Power Query: 00:02:00 •Transform Data - Trim in Excel Power Query: 00:05:00 •Transform Data - Format Dates and Values in Excel Power Query: 00:02:00 •Simple Expressions: 00:08:00 •Simple Expressions - Nested Expressions: 00:03:00 •Transform Data - Parsing URLs in Excel Power Query: 00:05:00 •Variables: 00:08:00 •Formatting Excel Keyboard Shortcuts: 00:02:00 •Table Excel Keyboard Shortcuts: 00:02:00 •Editing Excel Keyboard Shortcuts: 00:05:00 •Formula Excel Keyboard Shortcuts: 00:03:00 •Workbook Excel Keyboard Shortcuts: 00:02:00 •Handy Excel Shortcuts Keyboard Shortcuts: 00:05:00

Overview This comprehensive course on Office Admin and Reception will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Office Admin and Reception comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Office Admin and Reception. It is available to all students, of all academic backgrounds. Requirements Our Office Admin and Reception is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 17 sections • 56 lectures • 11:17:00 total length •Module 01: Introduction to Reception and Receptionist: 00:28:00 •Module 02: Business Telephone Skills: 00:21:00 •Module 03: Representing Your Boss and Company: 00:36:00 •Module 04: Mail Services and Shipping: 00:27:00 •Module 05: Travel Arrangements: 00:26:00 •Module 06: Organising Meeting and Conferences: 00:27:00 •Module 07: Time Management: 00:37:00 •Module 08: Record Keeping and Filing Systems: 00:30:00 •Module 09: Business Writing Skills: 00:42:00 •Module 10 :Organisational Skills: 00:27:00 •Module 11: Communication Skills: 00:27:00 •Module 12: Customer Service: 00:18:00 •Module 13: Effective Planning and Scheduling: 00:48:00 •Module 14: Invoicing/Petty Cash: 00:29:00 •Module 15: Business Environment: 00:18:00 •How to Get the most of the course: 00:01:00 •Text formulas in Excel: 00:08:00 •Text Formulas Exercise: 00:01:00 •Text Formulas Exercise (answers): 00:01:00 •Mathematical Formulas In Excel: 00:04:00 •Mathematical Formulas Exercise: 00:01:00 •Mathematical Formulas Exercise (answers): 00:01:00 •Date and Time Formulas In Excel: 00:05:00 •Date and Time Formulas Exercise: 00:01:00 •Date and Time Exercise Formulas (answers): 00:01:00 •Logic Formulas In Excel: 00:12:00 •Logic Formula Exercise: 00:01:00 •Logic Formula Exercise (answers): 00:01:00 •Financial Formula In Excel: 00:06:00 •Financial Formula Exercise: 00:01:00 •Financial Formula Exercise (answers): 00:02:00 •Informational Formula In Excel: 00:04:00 •Informational Formula Exercise: 00:01:00 •Informational Formula Exercise (answers): 00:01:00 •Getting Traffic To Your Site: 01:00:00 •Menu Example with Excel Vlookup: 00:08:00 •Wildcard Search with Excel Vlookup: 00:09:00 •Looking to the Left with Excel Vlookup: 00:17:00 •2-Way Lookup: 00:14:00 •Comparing Lists with Excel Vlookup: 00:03:00 •Microsoft Excel Vlookup Tips and Tricks: 00:14:00 •Power Query Intro and Excel version: 00:03:00 •Excel Power Query - Introduction: 00:03:00 •Enabling M in Power Query: 00:02:00 •Transform Data - Trim in Excel Power Query: 00:05:00 •Transform Data - Format Dates and Values in Excel Power Query: 00:02:00 •Simple Expressions: 00:08:00 •Simple Expressions - Nested Expressions: 00:03:00 •Transform Data - Parsing URLs in Excel Power Query: 00:05:00 •Variables: 00:08:00 •Formatting Excel Keyboard Shortcuts: 00:02:00 •Table Excel Keyboard Shortcuts: 00:02:00 •Editing Excel Keyboard Shortcuts: 00:05:00 •Formula Excel Keyboard Shortcuts: 00:03:00 •Workbook Excel Keyboard Shortcuts: 00:02:00 •Handy Excel Shortcuts Keyboard Shortcuts: 00:05:00

Course Overview: The Office Skills and Administration Level 3 course covers everything from business writing and phone etiquette to body language interpretation and minute-taking methods. You will not only learn to improve your communication and organisational aptitudes, but you will also even be trained to get the most out of Microsoft's Excel and PowerPoint. Maximise your career potential and take your office abilities to a new standard. Key Features of the Course: CPD certificate upon completion 24/7 learning assistance for continuous support Engaging and interactive learning materials A comprehensive curriculum covering various aspects of Office Skills and Administration Level 3 Learn at your own pace, anywhere and anytime Who is This Course For? The Office Skills and Administration Level 3 course is for individuals looking to improve their office skills and administrative capabilities. It's suitable for office professionals, administrators, and those aspiring to enhance their office management expertise, whether you're new to the field or have some experience. What You Will Learn: This Office Skills and Administration Level 3 course covers: Efficient personal assistant skills. Effective admin support techniques. Administrative management strategies. Enhanced organisational skills. Professional telephone etiquette. Business writing proficiency. Time management, effective communication, meeting management, and basic Excel and PowerPoint skills. Why Enrol in This Course: Taking part in the Office Skills and Administration Level 3 course has several advantages. It is a highly popular programme that was recently upgraded to reflect modern office management trends and practices. By staying current with industry standards, you will increase your employability and open the door to great career opportunities in the administrative profession. Requirements: To enrol in the Quality Tools and Problem Solving Methods course, you typically need: Basic office management knowledge. Interest in advanced administrative skills. Computer and internet proficiency. Proficiency in English. Completion of the course provider's requirements. Career Path: Upon completing the Office Skills and Administration Level 3 course, you can pursue diverse and rewarding career opportunities. Here are five related professions, along with their average UK salaries: Office Manager (£30,000-£50,000 per year) Administrative Coordinator (£25,000-£40,000 per year) Executive Assistant (£30,000-£55,000 per year) Data Entry Specialist (£20,000-£30,000 per year) Customer Service Representative (£20,000-£35,000 per year) Certification: After successfully completing the Office Skills and Administration Level 3 course, you will be issued a CPD certificate that is acknowledged across many sectors. This recognised accreditation can help you improve your professional reputation and broaden your employment opportunities.Take part now for proficiency in office skills and administration, and join a global community of learners on this transforming educational adventure. Course Curriculum 12 sections • 54 lectures • 18:19:00 total length •Personal Assistant: 01:23:00 •Admin Support: 01:54:00 •Administrative Management: 00:00:00 •Organisational Skills: 01:16:00 •Telephone Etiquette: 01:07:00 •Business Writing: 01:24:00 •Time Management: 01:09:00 •Body Language and Effective Communication: 01:23:00 •Meeting Management: 01:24:00 •Navigate the Excel User Interface: 00:28:00 •Use Excel Commands: 00:10:00 •Create and Save a Basic Workbook: 00:19:00 •Enter Cell Data: 00:12:00 •Use Excel Help: 00:05:00 •Create Worksheet Formulas: 00:15:00 •Insert Functions: 00:17:00 •Reuse Formulas and Functions: 00:17:00 •Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00 •Search for and Replace Data: 00:09:00 •Use Proofing and Research Tools: 00:07:00 •Apply Text Formats: 00:16:00 •Apply Number Format: 00:08:00 •Align Cell Contents: 00:09:00 •Apply Styles and Themes: 00:12:00 •Apply Basic Conditional Formatting: 00:11:00 •Create and Use Templates: 00:08:00 •Preview and Print a Workbook: 00:10:00 •Set Up the Page Layout: 00:09:00 •Configure Headers and Footers: 00:07:00 •Manage Worksheets: 00:05:00 •Manage Workbook and Worksheet Views: 00:07:00 •Manage Workbook Properties: 00:06:00 •Customize the User Interface: 00:19:00 •Set PowerPoint 2016 Options: 00:07:00 •Modify Slide Masters and Slide Layouts: 00:16:00 •Add Headers and Footers: 00:05:00 •Modify the Notes Master and the Handout Master: 00:04:00 •Create SmartArt: 00:09:00 •Modify SmartArt: 00:05:00 •Write Math Equations: 00:07:00 •Add Audio to a Presentation: 00:09:00 •Add Video to a Presentation: 00:10:00 •Customize Animations and Transitions: 00:14:00 •Review a Presentation: 00:15:00 •Store and Share Presentations on the Web: 00:06:00 •Annotate a Presentation: 00:07:00 •Set Up a Slide Show: 00:08:00 •Create a Custom Slide Show: 00:03:00 •Add Hyperlinks and Action Buttons: 00:07:00 •Record a Presentation: 00:05:00 •Secure a Presentation: 00:11:00 •Broadcast a Slide Show: 00:07:00 •Create a Video or a CD: 00:08:00 •Assignment - Office Skills and Administration Level 3: 00:00:00

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