Booking options
£12
£12
On-Demand course
10 hours
All levels
Please take advantage of online retailing's potential by enrolling in our E-commerce Management Course. The options for selling things and operating enterprises on the World Wide Web have never been more numerous or accessible than they are today.
This Diploma in E-Commerce Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to accelerate your skill development and career advancement in e-commerce management.
By appreciating the potential of e-commerce and enrolling in one of the best e-commerce courses available online, you may develop your entrepreneurial skills and establish a lucrative business.
This comprehensive E-commerce Management course includes vital advice from industry gurus on maximising your as an online business owner and how to market your expertise. Our E-commerce Management Course delivers the whole learning curve for anyone interested in starting and growing a profitable online business.
You will learn how to create and execute E-commerce initiatives, as well as how to provide quality customer care. The most influential brands, goods, and services will be reviewed and the approaches necessary to generate content at an affordable rate. Additionally, you'll learn how to leverage social media and other marketing platforms, as well as transaction management and analytics after studying this E-commerce Management course.
Students can anticipate taking approximately 431 hours to complete this e-Commerce management course. Additionally, we will provide you with specialised expert assistance to address any questions you may have while studying our e-Commerce management curriculum.
Our e-Commerce management course can be completed from any location with an internet connection and at your own pace. Enrolling in the e-commerce management course guarantees that you will find your ideal job sooner than ever imagined. With e-Commerce management, you can stand out from the crowd and train for the career you want.
Each online module is a masterclass on a specific aspect of e-Commerce and may be completed at your own pace. So enrol now and look forward to the future success of your internet business.
Learning Outcomes of E-commerce Management Course:
Understand the definition and potential of e-Commerce business
Be able to plan and implement e-Commerce strategies
Know how to deliver fantastic customer service
Learn how to provide in-demand services or products
Gain an acute understanding of content planning and production
Become skilled in using social media and other platforms for marketing
Attain the right kind of transaction management for your business
Perform analytics to measure the progress of your business
Why Prefer This E-commerce Management Course?
Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS after completing the E-commerce Management course
Get a free student ID card! (£10 postal charge will be applicable for international delivery)
Innovative and engaging content.
Free assessments
24/7 tutor support.
**Curriculum Course**
Here is the curriculum breakdown of this course:
Diploma in E-commerce Management at QLS Level 5
Module 1: Introduction to Electronic Commerce
What is Electronic Commerce?
Definition of E-Business
The Difference Between E-Commerce and E-Business
Technological Aspects of Electronic Commerce
Types of EC Business Models
Module 2: E-commerce Strategy and Implementation
Concepts and Overview
Strategy Initiation
Strategy Formulation
Strategy Implementation
Strategy Assessment
Performance Improvement and Innovations
Module 3: Customer Service
Introduction to Customer Service
Problems in EC Customer Service
Creating a Customer Service Strategy
Automated Customer Service Systems
Call Centres
Module 4: Products, Brands, and Services
Pitching without Pushing
Rewarding Customers
Creating Brand Loyalty
Creating Special Programs
Serving as a Brand Spokesperson
Promoting Community Engagement
Providing Feedback to the Customer
Maintaining a Positive Environment
Dealing with Resistance from Your Superiors
Module 5: Content Planning and Production
Content Execution Plan
Messaging, Voice, and Style Guide
Positioning
Developing Messaging Approach
Content Calendar
Module 6: Use of Social Networks
Main Social Networks
Functions of Social Networks
The Need to Create a Blog
Implementing Social Media Strategy
Module 7: Marketing
Online Consumer Behaviour
Personalisation
Behavioural Marketing
Market Research
Representative Market Research Approaches
Web Advertising
Online Advertising Methods
Banners
E-Mail Advertising
Search Engine Advertisement and Optimisation
Developing an Online Advertising Plan
Module 8: Creating an Engaging User Experience
Creating an Effective Business Presence Online
Accessibility Goals for Business Websites
Customer-Centric Web Site Design
What is e-CRM?
Benefits of e-CRM
Building Relationships
Module 9: Transaction Management
Common Online Payment Methods
Electronic Bill Presentment and Payment Systems
Payment Cards
Digital Cash
Advantages and Disadvantages of Digital Cash
Digital Wallets
Mobile Banking
PayPal Payment System
Module 10: E-commerce Analytics
What is E-commerce Analytics?
e-Commerce Metrics
Assessment Process
After completing the course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%.
After passing the course exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme.
150 CPD hours / points Accredited by CPD Quality Standards
Our course is suitable for anyone interested in learning more about this subject. The E-commerce Management programme will assist you in developing a firm grasp of the fundamental ideas and acquiring in-depth knowledge of the subject matter.
Everyone is welcome to enrol in this course. There are no formal admission prerequisites, and course materials are accessible from anywhere in the world.
There are no previous knowledge requirements for thsi program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without hesitation.
All students must have a passion for learning and literacy and be over the age of 16.
Browse this 100% online course from any internet device, including your computer, tablet or smartphone. This course allows you to study at your speed and grow a quality skillset.
E-commerce Manager
Digital Marketing Manager
Marketing Assistant
Business Owner
Entrepreneur
CPD QS Accredited Certificate
Digital certificate - £10
Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS.
Certificate Accredited by CPD QS
Hard copy certificate - £29
Upon finishing the course, you need to order to receive a Certificate Accredited by CPD QS that is accepted all over the UK and also internationally.
Diploma in E-Commerce Management at QLS Level 5
Hard copy certificate - £119
Show off Your New Skills with a Certificate of Completion
After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered