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Ecommerce Management Diploma

Ecommerce Management Diploma

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 10 hours

  • All levels

Description

Please take advantage of online retailing's potential by enrolling in our E-commerce Management Course. The options for selling things and operating enterprises on the World Wide Web have never been more numerous or accessible than they are today.

This Diploma in E-Commerce Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to accelerate your skill development and career advancement in e-commerce management.

By appreciating the potential of e-commerce and enrolling in one of the best e-commerce courses available online, you may develop your entrepreneurial skills and establish a lucrative business.

This comprehensive E-commerce Management course includes vital advice from industry gurus on maximising your as an online business owner and how to market your expertise. Our E-commerce Management Course delivers the whole learning curve for anyone interested in starting and growing a profitable online business.

You will learn how to create and execute E-commerce initiatives, as well as how to provide quality customer care. The most influential brands, goods, and services will be reviewed and the approaches necessary to generate content at an affordable rate. Additionally, you'll learn how to leverage social media and other marketing platforms, as well as transaction management and analytics after studying this E-commerce Management course.

Students can anticipate taking approximately 431 hours to complete this e-Commerce management course. Additionally, we will provide you with specialised expert assistance to address any questions you may have while studying our e-Commerce management curriculum.

Our e-Commerce management course can be completed from any location with an internet connection and at your own pace. Enrolling in the e-commerce management course guarantees that you will find your ideal job sooner than ever imagined. With e-Commerce management, you can stand out from the crowd and train for the career you want.

Each online module is a masterclass on a specific aspect of e-Commerce and may be completed at your own pace. So enrol now and look forward to the future success of your internet business.

Learning Outcomes of E-commerce Management Course:

  • Understand the definition and potential of e-Commerce business

  • Be able to plan and implement e-Commerce strategies

  • Know how to deliver fantastic customer service

  • Learn how to provide in-demand services or products

  • Gain an acute understanding of content planning and production

  • Become skilled in using social media and other platforms for marketing

  • Attain the right kind of transaction management for your business

  • Perform analytics to measure the progress of your business

Why Prefer This E-commerce Management Course?

  • Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS after completing the E-commerce Management course

  • Get a free student ID card! (£10 postal charge will be applicable for international delivery)

  • Innovative and engaging content.

  • Free assessments

  • 24/7 tutor support.

**Curriculum Course**

Here is the curriculum breakdown of this course:

Diploma in E-commerce Management at QLS Level 5

Module 1: Introduction to Electronic Commerce

  • What is Electronic Commerce?

  • Definition of E-Business

  • The Difference Between E-Commerce and E-Business

  • Technological Aspects of Electronic Commerce

  • Types of EC Business Models

Module 2: E-commerce Strategy and Implementation

  • Concepts and Overview

  • Strategy Initiation

  • Strategy Formulation

  • Strategy Implementation

  • Strategy Assessment

  • Performance Improvement and Innovations

Module 3: Customer Service

  • Introduction to Customer Service

  • Problems in EC Customer Service

  • Creating a Customer Service Strategy

  • Automated Customer Service Systems

  • Call Centres

Module 4: Products, Brands, and Services

  • Pitching without Pushing

  • Rewarding Customers

  • Creating Brand Loyalty

  • Creating Special Programs

  • Serving as a Brand Spokesperson

  • Promoting Community Engagement

  • Providing Feedback to the Customer

  • Maintaining a Positive Environment

  • Dealing with Resistance from Your Superiors

Module 5: Content Planning and Production

  • Content Execution Plan

  • Messaging, Voice, and Style Guide

  • Positioning

  • Developing Messaging Approach

  • Content Calendar

Module 6: Use of Social Networks

  • Main Social Networks

  • Functions of Social Networks

  • The Need to Create a Blog

  • Implementing Social Media Strategy

Module 7: Marketing

  • Online Consumer Behaviour

  • Personalisation

  • Behavioural Marketing

  • Market Research

  • Representative Market Research Approaches

  • Web Advertising

  • Online Advertising Methods

  • Banners

  • E-Mail Advertising

  • Search Engine Advertisement and Optimisation

  • Developing an Online Advertising Plan

Module 8: Creating an Engaging User Experience

  • Creating an Effective Business Presence Online

  • Accessibility Goals for Business Websites

  • Customer-Centric Web Site Design

  • What is e-CRM?

  • Benefits of e-CRM

  • Building Relationships

Module 9: Transaction Management

  • Common Online Payment Methods

  • Electronic Bill Presentment and Payment Systems

  • Payment Cards

  • Digital Cash

  • Advantages and Disadvantages of Digital Cash

  • Digital Wallets

  • Mobile Banking

  • PayPal Payment System

Module 10: E-commerce Analytics

  • What is E-commerce Analytics?

  • e-Commerce Metrics

Assessment Process

After completing the course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%.

After passing the course exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme.

CPD

150 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Our course is suitable for anyone interested in learning more about this subject. The E-commerce Management programme will assist you in developing a firm grasp of the fundamental ideas and acquiring in-depth knowledge of the subject matter.

Everyone is welcome to enrol in this course. There are no formal admission prerequisites, and course materials are accessible from anywhere in the world.

Requirements

There are no previous knowledge requirements for thsi program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without hesitation.

All students must have a passion for learning and literacy and be over the age of 16.

Browse this 100% online course from any internet device, including your computer, tablet or smartphone. This course allows you to study at your speed and grow a quality skillset.

Career path
  • E-commerce Manager

  • Digital Marketing Manager

  • Marketing Assistant

  • Business Owner

  • Entrepreneur

Certificates

CPD QS Accredited Certificate

Digital certificate - £10

Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS.

Certificate Accredited by CPD QS

Hard copy certificate - £29

Upon finishing the course, you need to order to receive a Certificate Accredited by CPD QS that is accepted all over the UK and also internationally.

Diploma in E-Commerce Management at QLS Level 5

Hard copy certificate - £119

Show off Your New Skills with a Certificate of Completion

After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered

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