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214 Courses delivered Online

Procurement & Facilities Management

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Procurement & Facilities Management
Delivered Online On Demand1 hour
£12

Leadership & Management Diploma

4.9(27)

By Apex Learning

------------------------NEW YEAR SALE ENDS TODAY------------------------ The Leadership & Management Diploma offers a robust foundation for anyone aspiring to excel in leadership & management roles across various sectors. This comprehensive program includes essential courses such as Facilities Management Level 3 and the Applied Business Analysis Diploma, providing you with a well-rounded understanding of effective leadership & management practices. You will explore critical areas such as decision-making, stress management, and the development of people management skills that are vital for successful leadership & management. In addition to foundational courses, the diploma incorporates specialized training in motivation skills and performance management, equipping you with the tools to inspire and drive your team effectively. The Level 3 Project Management course will further enhance your ability to manage projects efficiently, while Sales Negotiation Training offers practical techniques to strengthen your negotiation skills—essential for any leader in today’s competitive leadership & management environment. By enrolling in the Leadership & Management Diploma, you will gain valuable insights into decision-making and critical thinking, enabling you to navigate complex challenges with confidence. This course is designed to boost your career prospects in leadership & management, providing the skills needed to lead effectively and make informed decisions that contribute to your organization's success in the field of leadership & management. Along with this Leadership & Management Diploma course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Leadership & Management Diploma Bundle Consists of the following Premium courses: Course 01: Leadership & Management Diploma Course 02: Facilities Management Level 3 Course 03: Applied Business Analysis Diploma Course 04: Decision Making Course 05: Stress Management Training Course 06: People Management Skills Level 3 Course 07: Motivation Skills Course 08: Level 3- Project Management Course 09: Performance Management Course 10: Sales Negotiation Training Course 11: Decision-Making and Critical Thinking Enrol now in the Leadership & Management Diploma to advance your career, and use the premium study materials from Apex Learning. Key Features of the Course: FREE Leadership & Management Diploma CPD-accredited certificate Get a free student ID card with Leadership & Management Diploma training (£10 applicable for international delivery) Lifetime access to the Leadership & Management Diploma course materials The Leadership & Management Diploma program comes with 24/7 tutor support Get instant access to this Leadership & Management Diploma course Learn Leadership & Management Diploma training from anywhere in the world The Leadership & Management Diploma training is affordable and simple to understand The Leadership & Management Diploma training is entirely online Learning Outcomes: Understand key leadership & management principles and practices. Master effective decision-making techniques for organizational challenges. Enhance people management skills to foster a motivated team. Learn stress management strategies for a positive work environment. Acquire performance management expertise to improve team effectiveness. Implement negotiation techniques for successful interactions. Gain insights into project management methodologies for timely delivery. Understand facilities management's role in operational efficiency. Description The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Leadership & Management Diploma expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 1: Leadership & Management Diploma Understanding Management and Leadership Leadership Theories Improving Management and Leadership Performance High Performance Teams Motivating Employees Organisational Skills Talent Management Succession Planning Business Process Management Communication Skills Negotiation Techniques Managing Meetings and Giving Feedback Managing Change Time Management Stress Management Emotional Intelligence in Leadership Managing Conflict Dealing with Office Politics Risk Management Corporate Responsibility and Ethics Course 2: Facilities Management Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 3: Applied Business Analysis Diploma Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Documenting and Managing Requirements Module 09: Career Prospect as a Business Analyst in the UK Course 4: Decision Making Module 01: What is Decision Making? Module 02: Stress and Its Impact Module 03: Time Stress and Decision Making Module 04: Personal Level Decision making Under Stress Module 05: Organisational Level Decision making Under Stress Module 06: Decision Making for Conflict Management Course 5: Stress Management Training Module 01: Beginning Concepts Module 02: Specific Stress Management Techniques Module 03: MORE Stress Reduction Strategies Module 04: Still MORE Stress Reduction Techniques - Part 1 Module 05: Still MORE Stress Reduction Techniques - Part 2 Module 06: Still MORE Stress Reduction Techniques - Part 3 Module 07: BONUS Video & Wrap Up! Module 08: Special LIVE Bonus Video! Course 6: People Management Skills Level 3 Module 01: Introduction to Human Resources Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and Safety at the Workplace Module 08: Employee Termination Module 09: Employer Records and Statistics Module 10: Essential UK Employment Law Course 7: Motivation Skills Module 01: Introduction Module 02: Motivational Skills Module 03: Motivational Strategies Module 04: Conclusion Course 8: Level 3- Project Management Key Concepts (I) Key Concepts (II) Initiation (I) Initiation (II) Planning (I) Planning (II) Planning Tools Executing the Project Maintaining and Controlling the Project Closing Out Course 9: Performance Management Module 01: Introduction Module 02: Performance Module 03: Key Performance Indicators Module 04: Reporting Module 05: Rewarding Module 06: Conclusion Course 10: Sales Negotiation Training Sales Negotiation Training Negotiation Station - How To Negotiate Successfully Course 11: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Leadership & Management Diploma bundle. Requirements This Leadership & Management Diploma course has been designed to be fully compatible with tablets and smartphones. Career path With the Leadership & Management Diploma, you can explore a variety of rewarding career opportunities, including: Team Leader: £25,000 - £40,000 Project Manager: £30,000 - £50,000 Operations Manager: £35,000 - £60,000 Department Manager: £30,000 - £55,000 HR Manager: £35,000 - £60,000 General Manager: £40,000 - £70,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Leadership & Management Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Leadership & Management Diploma
Delivered Online On Demand45 hours
£49

Communication Skills

4.9(27)

By Apex Learning

11 in 1 "Communication Skills" Bundle only at £53 Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Communication Skills bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Communication Skills bundle will help you stay ahead of the pack. Throughout the Communication Skills programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Communication Skills course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Business Intelligence Bundle Consists of the following Premium courses: Course 01: Effective Communication Skills Diploma Course 02: Public Speaking and Presentation Skill Course Course 03: Interpersonal Skills in Management Course 04: Assertiveness and Self Confidence Development Course 05: Level 3- Public Relation Course Course 06: Facilities Management Level 3 Course 07: Cross-Cultural Awareness Training Course 08: Leadership & Management Diploma Course 09: Motivation Skills Course 10: Resilience Masterclass Course 11: Emotional Intelligence and Human Behaviour Enrol now in Communication Skills to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Communication Skills expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Effective Communication Skills Diploma Module 01: Business Communication Identifying Basic Communication Techniques Formal and Informal Communication Module 02: Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication Understanding Body Language Making Effective Presentations Fundamentals of Productive Meetings Module 03: Written Communication Written Communication Module 04: Electronic Communication Electronic Communication Module 05: Communicating with Graphic Creating Graphics for Business Communication Communicating Static Information Communicating Dynamic Information Module 06: Effectively Working for Your Boss Representing Your Boss and Company Communicating Your Boss's Decisions Supporting Your Boss and Colleagues Building a Partnership with Your Boss Course 02: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus Course 03: Interpersonal Skills in Management Module 01: What are Soft Skills? Module 02: Communication Module 03: Teamwork Module 04: Problem-Solving Module 05: Time Management Module 06: Attitude and Work Ethic Module 07: Adaptability/Flexibility Module 08: Self-Confidence (Owning It) Module 09: Ability to Learn From Module 10: Networking Module 11: Employee Relations Module 12: Motivation and Counselling Course 04: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 05: Level 3- Public Relation Course Introduction to Public Relations Concepts of Public Relations Management and Organisation of Public Relations Public Relations Tactics and Research Major Fields of Public Relations Practice Part I Major Fields of Public Relations Practice Part II Social Media and PR Crisis management Ethics & Professionalism in Public Relations Course 06: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 07: Cross-Cultural Awareness Training Module 1: Introduction to Cross-Cultural Awareness Module 2: Cross-Cultural Communication Module 3: Corporate Cross-Cultural Awareness Module 4: Cross-Cultural Design Module 5: Cross-Cultural Competency Module 6: Cultural Values Module 7: Working with and Managing a Culturally Diverse Team Course 08: Leadership & Management Diploma Understanding Management and Leadership Leadership Theories Improving Management and Leadership Performance High Performance Teams Motivating Employees Organisational Skills Talent Management Succession Planning Business Process Management Communication Skills Negotiation Techniques Managing Meetings and Giving Feedback Managing Change Time Management Stress Management Emotional Intelligence in Leadership Managing Conflict Dealing with Office Politics Risk Management Corporate Responsibility and Ethics Course 09: Motivation Skills Introduction Motivational Skills Motivational Strategies Conclusion Course 10: Resilience Masterclass Module 01: 3 Reasons Therapy May Help Boost Your Resilience Module 02: 3 Signs That You Are Resilient Module 03: 3 Ways to Boost Your Child's Resilience Module 04: 4 Myths about Resilience to Stop Believing Today Module 05: 4 Reasons Why Resilience Matters in the Workplace Module 06: Become Resilient With the Seven Cs of Resilience Module 07: Top 5 Attributes Of Resilient People Module 08: Top 5 Benefits of Resilience Module 09: Top 5 Ways to Boost Resilience to Overcome Adversity in Life Module 10: What is Resilience? Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Communication Skills bundle. Requirements This Communication Skills course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Effective Communication Skills Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Communication Skills
Delivered Online On Demand
£53

'Residential Letting' Course

By Training Tale

This Residential Letting Course aims to provide learners with a solid understanding and insight into the field of property, focusing on the management side of residential lettings. With practical examples throughout the course, this Residential Letting Course will provide a great insight into your role. The Residential Letting Course covers all duties and responsibilities that a good Residential Letting Agent must uphold and follow. By the end of this Residential Letting Course, you'll be familiar with every UK regulation and protocol you'll need to succeed in this market. Enrol on our exclusive Residential Letting Course today to learn everything you need to know about being an excellent letting agent or running a successful letting agency. Learning Outcomes After completing this Residential Letting Bundle Course, the learner will be able to: Gain in-depth knowledge about letting agency. Know how to set up letting agency business. Gain a thorough understanding of marketing. Understand operating costs. Understand the legal requirement for letting agents. Know how to comply with the latest regulations and legislation. Understand the complete process of letting a property. Gain a solid understanding of the property management process. Understand client accounting procedures. Why Choose Residential Letting Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Residential Letting. Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Residential Letting course. ***Courses are included in this Bundle Course Course 01: Residential Letting Course 02: Construction Project Management Course 03: Property Management Course 04: Property Development Diploma Course 05: Level 1 Construction Cost Estimation ***Others Benefits of this Bundle Course Free 5 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Residential Letting course ] Detailed course curriculum of *** Residential Letting *** Module 1: Inside a Letting Agency What is a Letting Agency? A Brief History of Letting and Renting in Britain The Current Market and Future Trends The Role of a Letting Agent The Competition Module 2: From Where to Start? Assessing Your Suitability and Relevant Experience Gaining Relevant Experience and Qualifications Carrying Out Market Research Choosing an Area Choosing a Specific Location and Premises Assessing the Local Market Looking at the Competition Tips for Choosing a Franchisor Module 3: How to Set-Up Letting Agency Business The Business Plan and Financing the Business Choosing a Name Company Formation and Legal Issues Creating an Identity, Branding and Marketing Materials Systems and IT Services and How Much to Charge for Them Module 4: Marketing Marketing Overview Marketing Plan Who are the Customers? Where are the Customers? Where to Advertise on the Internet? Press Advertising Public Relations Networking Leaflets and Flyers To Let Boards Cold Calling Promotions and Special Offer Ideas Direct Mails Paper Directories Radio Vehicle Livery Pre-launch Marketing Marketing Budgets and Measuring Results Module 5: Operating Costs Budgeting and Controlling Costs Sales Targets Taxes Keeping Records Module 6: Legal Requirement for Letting Agents The Health Safety at Work etc Act 1976 The Accommodation Agencies Act 1953 The Trade Descriptions Act 1968 The Data Protection Act 1998 Money Laundering Regulations Act 2007 Module 7: Complying With the Latest Letting Regulations and Legislations Housing Acts Safety Regulations Tenancy Deposits Energy Performance Certificate (EPC) Houses in Multiple Occupation (HMO) Stamp Duty Land Tax Unfair Terms in Consumer Contracts Regulation 1999 (amended 2001) Safety Requirements for Rental Property Other Legislation Affecting Agents, Landlords and Tenants Module 8: The Process of Letting a Property Registering Landlord, Property and Tenants Detail Property Valuations and Appraisals Consents to Let the Property Advice on Presentation of the Property The Sales Pitch Information to Record Photographs Creating Eye-catching Adverts for Property Storing Key to the Property Service Agreements Property Details Form Verifying Ownership of the Property Registering Potential Tenant's Details Viewings Safety and Security Processing Applications Inventory and Schedule of Condition Tenancy Agreements and Types of Tenancy Executing the Tenancy Agreement Other Documents Check-In Process Post-Check-In Procedures Service Notice and Notice Periods Grounds for Possession Module 9: The Property Management Process Property Management Overview Rent Collection Dealing with Late Payments Property Inspections Maintenance and Repairs Qualifying Suitable Contractors Planning for Maintenance Work Major Works Paying Contractors Tenancy Renewals Rental Increases Checkout Process Claims for Dilapidations Returning the Deposits Dealing with Problem Tenants and Other Issues Module 10: Client Accounting Procedures Handling Client's Money Administration Fees Holding Fees and Deposits Rent Collection and Agencies Fee Deduction Contractor Payments Overseas Landlords Tax Payments --------------------------- Assessment Method After completing each module of the Residential Letting Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Residential Letting course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Residential Letting course is appropriate for- Students Job Seekers Recent graduates Requirements There are no specific requirements for this Residential Letting course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Residential Letting course certification and skills can help you advance your career and gain expertise in a variety of fields, allowing you to apply for top jobs in related fields. Certificates Certificate of completion Digital certificate - Included

'Residential Letting' Course
Delivered Online On Demand28 hours
£35

Electrician (Electrical Training): Compressors, Water Chillers, and Fans - CPD Accredited

4.8(9)

By Skill Up

20-in-1 Exclusive Bundle| CPD Accredited| 20 Free PDF+ Transcript Certificate| Updated course materials| Lifetime Access

Electrician (Electrical Training): Compressors, Water Chillers, and Fans - CPD Accredited
Delivered Online On Demand4 days
£111

Sports Agent Diploma - CPD Certified

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Sports Agent will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Sports Agent will help you keep ahead of the pack. The Sports Agent incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Sports Agent will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Sports Agent, you can equip yourself with the essentials to keep you afloat in the competition. Along with this course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Sports Agent Bundle Consists of the following Premium courses: Course 01: Football/Sports Agent Course 02: English Law and Legal System Level 3 Course 03: Law and Contracts - Level 2 Course 04: Level 3- Public Relation Course Course 05: Stakeholder Management Course 06: Facilities Management Level 3 Course 07: Business Management Advanced Diploma Course 08: Investment Course 09: Basic Business Finance Course 10: Level 3 Tax Accounting Course 11: Effective Communication Skills Diploma So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Course: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 01: Football/Sports Agent Introduction to Sports Agent Industry Duties and Functions of Sports Agent Characteristics, Types and Socio-Economic Aspects of Sports Agents Sports Agency Model and Regulations Representative Bodies and Brand Building Networking, Sponsorship and Required Skills Becoming a Sports Agent Course 02: English Law and Legal System Level 3 The Legal Workplace and Professionals Law and Legal Systems Contract Law & Business Law Human Rights Law Employment Law Property Law Mortgage Law Wills, Probate & Estate Law Criminal Law Other Common Laws & Legal Matters Course 03: Law and Contracts - Level 2 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 04: Level 3- Public Relation Course Introduction to Public Relations Concepts of Public Relations Management and Organisation of Public Relations Public Relations Tactics and Research Major Fields of Public Relations Practice Part I Major Fields of Public Relations Practice Part II Social Media and PR Crisis management Ethics & Professionalism in Public Relations Course 05: Stakeholder Management Introducing Stakeholder Management Stakeholder Theories Stakeholder Mapping Building Strong Business Relationships With Stakeholders Stakeholder Engagement Stakeholder Engagement Through Effective Communication Monitoring and Evaluating the Engagement Managing Stakeholder Conflict Course 06: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 07: Business Management Advanced Diploma Introduction to Business Management Operations Management Introduction to Business Analysis Strategic Analysis and Product Scope Project Management Business Development and Succession Planning Business Process Management Planning & Forecasting Operations Performance Management Management of Cash and Credit Managing Risk and Recovery Quality Management Communication Skills Business Environment Organisational Skills Negotiation Techniques Human Resource Management Motivation and Counselling Customer Service Time Management Conflict Management Course 08: Investment Introduction to Investment Types and Techniques of Investment Key Concepts in Investment Understanding the Finance Investing in Bond Market Investing in Stock Market Risk and Portfolio Management Course 09: Basic Business Finance What is Business Finance? Why Businesses Fail The Principles of Business Finance Part 1 The Principles of Business Finance Part 2 The Balance Sheet The Income Statement The Cashflow Statement A Business Finance Exercise Financial Performance Indicators Investment Analysis Investment Analysis Exercise Key Learning Points in Business Finance Course 10: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax Advanced Income Tax Payee, Payroll and Wages Capital Gain Tax Value Added Tax Import and Export Corporation Tax Inheritance Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK Course 11: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sports Agent bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Sports Agent is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Football/Sports Agent) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Sports Agent Diploma - CPD Certified
Delivered Online On Demand
£53

Domestic Electrician Course

4.8(9)

By Skill Up

Enrich your knowledge of electrical work with our CPD Certified Domestic Electrician Course. Learn the fundamentals, safety, and advanced concepts in this complete guide.

Domestic Electrician Course
Delivered Online On Demand3 hours
£13.99

Enterprise Resource Planning (ERP)

4.9(27)

By Apex Learning

***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Enterprise Resource Planning (ERP) and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Enterprise Resource Planning (ERP) bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Enterprise Resource Planning (ERP) course that will enhance your skills and prepare you for the competitive job market. Also, our Enterprise Resource Planning (ERP) experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Enterprise Resource Planning (ERP), we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Enterprise Resource Planning (ERP) Bundle Consists of the following Premium courses: Course 01: Enterprise Resource Planning Course 02: SAP S4HANA Controlling Level 2 Course 03: SAP Controlling (CO) - Product Costing S4HANA Course 04: Quality Management and Strategic Training - ISO 9001 Course 05: Cost Control Process and Management Course 06: Quality Tools and Problem Solving Methods Course 07: Process Improvement: Reduce Waste Course 08: Microsoft Teams Course 09: Facilities Management Level 3 Course 10: People Management Skills Level 3 Course 11: Disruptive Innovation for Business Course 12: Interpersonal Skills in Management Course 13: Effective Communication Skills Diploma Course 14: Time Management Benefits you'll get choosing Apex Learning for this Enterprise Resource Planning (ERP): Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Enterprise Resource Planning (ERP) Bundle Course 01: Enterprise Resource Planning Module 01: Operations of an Economic Entity: Enterprise Resource Planning Module 02: Entrepreneurship Creativity & Innovation Module 03: Enterprise Resource Planning: Internal Priorities Module 04: Operational Indicator, KPI's & Metrics Module 05: Measurement and Presentation Tools Course 02: SAP S4HANA Controlling Level 2 Introduction to the Course Introduction to SAP Controlling Deep-dive to Cost Center Accounting Bonus Lectures Course 03: SAP Controlling (CO) - Product Costing S4HANA Section 1: Introduction Section 2: Material Master Data and Pricing Controls Section 3: BoM, Activities and Routing Section 4: Overheads in Costing Section 5: Costing Sheet Section 6: Costing Variant Section 7: Routing and Work Centres Section 8: Cost Component Structure Section 9: Execution of Standard Cost Estimation Course 04: Quality Management and Strategic Training - ISO 9001 Course Structure Critical Definitions Who is Responsible Quality Management Principles Major Changes Process Approach Context of the Organization Quality Objectives Performance Evaluation Now What Helpful Tools See you soon Course 05: Cost Control Process and Management Introduction & Fundamentals Cost Control process Production Control and Tests Test and Checks in Cost Control Monitoring via reports and Checklist Course 06: Quality Tools and Problem Solving Methods Introduction Tool 1 : The Checksheet Tool 2 : The Brainstorming Tool 3 : The Cause & Effect diagram Tool 4:The Histogram Tool 5:The Pareto diagram Tool 6-A:The Control chart Tool 6-B:The Scatter plot Tool 7 : Flowchart /Process Mapping The Problem Solving Process Method 1: The A3 Method 2:The 8D Method 3-A:The PDCA Method 3-B:The 5 why Method 4: Six Sigma Method 5: The Shainin Methodology Problem Solving methods Tool 1:The FMEA Tool 2:The Control Plan Conclusion Course 07: Process Improvement: Reduce Waste Section 01: Introduction Section 02: Fundamentals of Waste Section 03: The 8 Wastes Section 04: VA vs. NVA Section 05: Process Mapping Tools Section 06: Case Study Section 07: Close Out Course 08: Microsoft Teams Microsoft Teams - Introduction Mastering Microsoft Teams Top Microsoft Teams Tips Course 09: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Bonus Material Course 10: People Management Skills Level 3 Module 01: Introduction to Human Resources Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and Safety at the Workplace Module 08: Employee Termination Module 09: Employer Records and Statistics Module 10: Essential UK Employment Law Course 11: Disruptive Innovation for Business Module 01: Introduction Disruptive Innovations for Business Module 02: The Three Key Difficulties Module 03: Six Insight on How to grow Disruptive Innovations next to core Course 12: Interpersonal Skills in Management Module 01: What are Soft Skills? Module 02: Communication Module 03: Teamwork Module 04: Problem-Solving Module 05: Time Management Module 06: Attitude and Work Ethic Module 07: Adaptability/Flexibility Module 08: Self-Confidence (Owning It) Module 09: Ability to Learn From Module 10: Networking Module 11: Employee Relations Module 12: Motivation and Counselling Course 13: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 14: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Enterprise Resource Planning (ERP) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Enterprise Resource Planning (ERP) is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Enterprise Resource Planning) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Enterprise Resource Planning) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Enterprise Resource Planning (ERP)
Delivered Online On Demand
£69

Level 7 Construction Management Course

By Training Tale

This Construction Management is our highest-level course, designed for passionate candidates about climbing the corporate ladder to top-level leadership positions. This course is a must-take for those looking for a job in Construction Management. This course will give you a comprehensive but easy-to-understand overview of the new construction industry. It will help you hone your practical skills, gain experience, and strengthen your faith in order for you to become a competent and capable Construction Management leader. Successful construction managers devote their careers to improving the working and living environments for everyone. In terms of job satisfaction and fulfilment, there is no comparison. Capable construction managers are in high demand all over the world. As a result, for qualified candidates, it can be one of the most lucrative careers. This Construction Management Level 7 course is mandatory if you are considering a career in Construction Management. It is the ultimate course for construction professionals seeking an industry-recognized qualification, designed by industry experts. Learning Outcomes After completing this course you will be able to: Describe the importance and features of construction management. Describe how to use methods like project life cycle management, site audit, and cost management. Plan, procure, purchase, and manage material and equipment. Take a broad look at human resource management and on-site interactions. Describe risk and value management, as well as health and wellness. Why Choose Construction Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. *****Course Included***** Main Course: Level 7 Construction Management **Free Courses** Course 01: Property Management Course 02: Working in Confined Spaces Course 03: Level 5 Health and Safety at Work Course 04: Fire Safety Level 2 Course 05: Property Development Diploma ***Others*** Free 6 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Level 7 Construction Management*** Course Curriculum Module 1: Introduction to Construction Management Importance of Construction Management Traits of the Construction Industry Multiplicity of Agencies Function of the Construction Supervisor Module 2: Arrangement of Construction Projects What is the Project Life Cycle? Describe Project Phases and Processes Describe Executing and Control Phase Define Investment Appraisal Explain Project Statutory Clearance What is Project Scope? Describe Planning Processes Module 3: Work Breakdown Structure Explained What is Work Breakdown Structure? Work Breakdown Structure and Its Purpose How to a Work Breakdown Structure Module 4: The Process of Estimation and Resources Allocation for a Project The Process of Estimation and Resources Allocation for a Project Construction Management - Tips and Techniques for Estimation Ways of Increasing Estimation Accuracy How to Identify Task Dependencies Module 5: Planning Project Effectively Different Types of Network Diagrams Explain Critical Path Method Explain PERT vs. CPM Module 6: Project Risk Management Describe Uncertainty and Risk Management Planning for Risk Management How to Monitor and Control Risk Module 7: Estimating Cost An Estimate of a Construction Project Estimation During Feasibility Studies Estimating for Planning and Scheduling Estimation for Variations Module 8: Initial Site Investigation and Assessment Different Types of Buildings Describe Zoning and Other Factors Explain Environmental Impact Study (EIS) The Ways of Construction at Rock Sites Define Engineering Geology Explain Flood Plains and Flood Protection Module 9: Site Organisation How to Access to Site and Site Roads Different Types of Construction How to Store Various Construction Materials Lime Describe Structural and Reinforce Steel What are the Roofing Materials? Describe Boards Module 10: Planning for Construction Equipment How to Select Equipment Describe Equipment Productivity Describe Product Features and Attachments Benefits of Purchasing Equipment Module 11: Managing Construction Equipment Organizing Equipment Management Describe Spare Parts Inventory Describe Availability of Spare Parts Define Inventory Management What is Stock Planning? Describe Field Repairs and Maintenance Facilities Explain Data Bank Module 12: Managing Construction Materials Describe Material Planning and Control Factors Resisting Material Management Describe Quality Specification Describe Material Handling and Equipment Module 13: Human Resources Management (HRM) Roles and Functions of HRM Purposes of Manpower Mapping at Construction Sites Approaches of Manpower Mapping Module 14: Building Better Teams How to Define, Evaluate and Manage Teams Required Stages of Team Development Module 15: Managing Conflict Describe Conflicts and Its Types What are the Stages of Conflict? 5 Conflict Management Strategies How Communication Helps in Conflict Resolution Module 16: Managing Anger and Violence in the Workplace Describe Workplace Violence How Communication Skills Helps in Managing Anger How to Develop a Policy and Programme for Preventing Workplace Violence Module 17: Storage Management Different Elements of Purchasing Describe Materials Purchasing System Explain Stores Systems and Procedures Module 18: Purchasing and Vendor Management Describe Vendor Management The Ways of Vendor Registration and Development The Process of Vendor Rating The Purposes of Vendor Rating Module 19: Quality Control for Construction Works Describe Quality Control What are the Advantages of Quality Control? Describe Contractor Quality Control What are the Incentives and Penalties? Module 20: Legal Features of Contracting Explain Competitive Bid Contracts Describe Combined Lump Sum and Unit Price Contracts Understanding Insurance Contracts and Claims Assessment Method After completing each module of the Level 7 Construction Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is recommended for anyone looking for work in the construction industry. People who work in construction management-related fields and want to expand their experience and skills will benefit from this course. It should be viewed as a way for recent graduates and job seekers to improve their resumes. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Level 7 Construction Management Course
Delivered Online On Demand10 hours
£25

Call Centre Training Courses

4.9(27)

By Apex Learning

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Call Centre Training Courses
Delivered Online On Demand
£100