Courses delivered Online

Back to the Future: Business Transformation and the Future of Work Through RPA Robotics Process Automation (RPA) is a major disrupting technology. 62% of CEOs expect this technology to completely disrupt their business within the next 5 years, according to a PwC CEO Survey. The concept of 'Digital Labor' is seeping into the lexicon of executive business speech as they look to adapt their operating models to automate a broad spectrum of business processes on demand. As RPA 'BOTS' mimic the actions of humans, it follows that there will be displacement of human workers as a result. Therefore, with the increased adoption and criticality of the new processes with BOTS, there is a great imperative to develop and deploy robots that exceed the level of productivity and quality as humans are replace. This presentation will focus on the current state of the market and the impact of RPA on business operation, workforce development, quality and compliance imperatives. Forward-thinking companies need to understand this disruptive technology and how it will impact today's workforce. The presentation will explore how companies can unlock the full potential of automation using robotic process automation throughout the enterprise. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.

Back to the Future: Business Transformation and the Future of Work Through RPA Robotics Process Automation (RPA) is a major disrupting technology. 62% of CEOs expect this technology to completely disrupt their business within the next 5 years, according to a PwC CEO Survey. The concept of 'Digital Labor' is seeping into the lexicon of executive business speech as they look to adapt their operating models to automate a broad spectrum of business processes on demand. As RPA 'BOTS' mimic the actions of humans, it follows that there will be displacement of human workers as a result. Therefore, with the increased adoption and criticality of the new processes with BOTS, there is a great imperative to develop and deploy robots that exceed the level of productivity and quality as humans are replace. This presentation will focus on the current state of the market and the impact of RPA on business operation, workforce development, quality and compliance imperatives. Forward-thinking companies need to understand this disruptive technology and how it will impact today's workforce. The presentation will explore how companies can unlock the full potential of automation using robotic process automation throughout the enterprise. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.

Critical Thinking and Creative Problem Solving: In-House Training Two critical skillsets for the future of work are critical thinking and creative problem solving. These modes of working and thinking intersect and overlap; both are necessary and both can be taught. Having the ability to exercise creativity while at the same time applying structure and discipline to the thinking process is a key competency in the twenty-first century workplace. This course explores the interplay between critical and creative thinking, and the necessity of each to effective problem solving and decision making. Participants will learn a variety of techniques to apply critical thinking to real-life scenarios. They will experiment with different problem-solving approaches and will learn about cognitive influences on our decisions and choices. The course delves into the business value of creativity and involves participants in actively integrating criticality, creativity, and problem solving. What you will Learn At the end of this program, you will be able to: Explain basic concepts of problem solving Infer types of cognitive biases that impact decision making Utilize types of root cause analysis Differentiate among obstacles to sound decision making Apply a variety of problem-solving approaches / processes to existing challenges Evaluate alternative solution methods using various techniques Analyze real world problem scenarios to determine the lateral thinking type needed to address them Foundation Concepts Definitions Thinking modes and cognitive bias Basic problem-solving framework Problem Definition and Solution Generation Root cause analysis Basic problem-solving obstacles Generating alternative solutions Evaluating Alternatives Critical thinking guidelines Obstacles to sound decision making Tools for evaluating alternatives Exploring Lateral Thinking Problem-solving challenge Workplace application

Critical Thinking and Creative Problem Solving (Virtual) Two critical skillsets for the future of work are critical thinking and creative problem solving. These modes of working and thinking intersect and overlap; both are necessary and both can be taught. Having the ability to exercise creativity while at the same time applying structure and discipline to the thinking process is a key competency in the twenty-first century workplace. This course explores the interplay between critical and creative thinking, and the necessity of each to effective problem solving and decision making. Participants will learn a variety of techniques to apply critical thinking to real-life scenarios. They will experiment with different problem-solving approaches and will learn about cognitive influences on our decisions and choices. The course delves into the business value of creativity and involves participants in actively integrating criticality, creativity, and problem solving. What you will Learn At the end of this program, you will be able to: Explain basic concepts of problem solving Infer types of cognitive biases that impact decision making Utilize types of root cause analysis Differentiate among obstacles to sound decision making Apply a variety of problem-solving approaches / processes to existing challenges Evaluate alternative solution methods using various techniques Analyze real world problem scenarios to determine the lateral thinking type needed to address them Getting Started Foundation Concepts Definitions Thinking modes and cognitive bias Basic problem-solving framework Problem Definition and Solution Generation Root cause analysis Basic problem-solving obstacles Generating alternative solutions Evaluating Alternatives Critical thinking guidelines Obstacles to sound decision making Tools for evaluating alternatives Exploring Lateral Thinking Problem-solving challenge Workplace application Summary and Next Steps

Critical Thinking and Creative Problem Solving: On-Demand Two critical skillsets for the future of work are critical thinking and creative problem solving. These modes of working and thinking intersect and overlap; both are necessary and both can be taught. Having the ability to exercise creativity while at the same time applying structure and discipline to the thinking process is a key competency in the twenty-first century workplace. This course explores the interplay between critical and creative thinking, and the necessity of each to effective problem solving and decision making. Participants will learn a variety of techniques to apply critical thinking to real-life scenarios. They will experiment with different problem-solving approaches and will learn about cognitive influences on our decisions and choices. The course delves into the business value of creativity and involves participants in actively integrating criticality, creativity, and problem solving. What you will Learn At the end of this program, you will be able to: Explain basic concepts of problem solving Infer types of cognitive biases that impact decision making Utilize types of root cause analysis Differentiate among obstacles to sound decision making Apply a variety of problem-solving approaches / processes to existing challenges Evaluate alternative solution methods using various techniques Analyze real world problem scenarios to determine the lateral thinking type needed to address them Foundation Concepts Definitions Thinking modes and cognitive bias Basic problem-solving framework Problem Definition and Solution Generation Root cause analysis Basic problem-solving obstacles Generating alternative solutions Evaluating Alternatives Critical thinking guidelines Obstacles to sound decision making Tools for evaluating alternatives Exploring Lateral Thinking Problem-solving challenge Workplace application

The Future of Leadership: Introducing a New Leadership Model That Embraces Power skills, Diversity and Inclusion and Community Service Power Skills (EQ) are so important in a numbers and technology-driven world. Where technology, automation and AI has infiltrated all aspects of our personal and professional lives, power skills continue to not only be our differentiator but essential for us to learn, grow and connect. This session will focus on specific power skills of awareness, empathy and relationships which power our new leadership model, combined with diversity and inclusion presence. These skills can be put into practice in the professional, non-profit and educational space to allow the individual to move beyond the numbers and succeed in whatever we pursue. We will explore how these skills have become even more important during the pandemic, and the new future of work and learning. How Power Skills (EQ) have become more important and necessary in the new pandemic world and will continue to be necessary post pandemic. Why Power Skills will be needed throughout your career even more than ever due to the future of work Being a leader is not just about being diversity and inclusion aware, but now also conversant and opinionated Community service and giving back builds your power skills and diversity and inclusion leadership skills

A personalised resilience profile and 60 minute coaching and exploration session for those who want to develop their capacity to adapt positively in an ever changing world.

In the ever-evolving landscape of remote work, Virtual Assistants have become indispensable, addressing a recent surge in demand in the UK job market. Navigating through the intricacies of hiring and managing virtual support staff is in high demand, especially in content creation, skill development, and online meeting management. Learning Outcomes: Upon completion of this Virtual Assistant Fundamentals bundle, you should be able to: Streamline content creation processes for optimal productivity. Master personal assistant roles and hone essential skills. Effectively manage online meetings with finesse and professionalism. Polish business writing prowess for impactful communication. Develop strategies for social media management and engagement. Attain proficiency in financial analysis and bookkeeping practices. Our comprehensive "Virtual Assistant Fundamentals" course is tailored to equip you with the prowess needed to thrive in this dynamic environment. Whether you're a business owner seeking efficient support or an aspiring Virtual Assistant eager to stand out, this course offers a strategic blend of essential skills, from business writing to financial analysis and social media strategy, ensuring you are primed for success in the virtual realm. Join us in reshaping the future of work as we delve into the core competencies that define a proficient Virtual Assistant. This Virtual Assistant Fundamentals Bundle Consists of the following Premium courses: Course 01: Hiring Virtual Assistants for Content Creation Course 02: Personal Assistant & Skill Development Training Course 03: Online Meeting Management Course 04: Business Writing Course 05: Social Media Strategist Training Course 06: Financial Analysis Course 07: Accounting and Bookkeeping Level 2 Course 08: Email Writing Training Course 09: Level 2 Microsoft Office Essentials Course 10: Working from Home Essentials Course 11: Freelancing on UpWork CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in virtual support roles. Entrepreneurs seeking efficient virtual assistance. Professionals looking to enhance their remote collaboration skills. Requirements No requirements to enrol this Virtual Assistant Fundamentals course. Career path Content Creation Specialist: £30,000 - £45,000 per annum. Personal Assistant & Skill Developer: £25,000 - £40,000 per annum. Social Media Strategist: £28,000 - £42,000 per annum. Financial Analyst: £35,000 - £50,000 per annum. Online Meeting Manager: £28,000 - £45,000 per annum. Freelancer on UpWork: Variable, depending on projects and expertise. Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Hiring Virtual Assistants for Content Creation) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Step into the future of work and unlock the limitless potential of the digital realm with our Level 3 Certificate in Virtual Assistant. Picture this: transcending geographical boundaries, mastering cutting-edge tools, and revolutionizing the way businesses operate, all from the comfort of your own home. This isn't just a course; it's your passport to becoming a trailblazer in the world of virtual assistance. Immerse yourself in a curriculum meticulously crafted to equip you with the skills, knowledge, and insights needed to thrive in this dynamic field. From understanding the nuances of virtual assistance to honing essential skills and establishing your own virtual empire, each module is a gateway to unlocking new dimensions of professional freedom and success. Prepare to redefine the concept of work, embrace the power of flexibility, and embark on a transformative journey that transcends the boundaries of traditional employment. Join us and unleash your potential as a Virtual Assistant, where the possibilities are as vast as the digital landscape itself. Level 3 Certificate in Virtual Assistant Learning Outcomes: Understand the role and applications of virtual assistance. Identify and specialize in niche virtual assistant roles. Develop essential organizational and communication skills. Familiarize with tools and technologies for virtual assistance. Master client management techniques. Implement data security measures. Level 3 Certificate in Virtual Assistant Module 01: Introduction to Virtual Assistant Module 02: Different Types of Virtual Assistants Module 03: Be a Virtual Assistant Module 04: Must-Have Skills for Virtual Assistants Module 05:Essential Tools for a Virtual Assistant Module 06: Finding Your Niche Module 07: Get Hired for VA Jobs Module 08: How to Set VA Business Module 09: Admin Support- a Vital Part of VA Module 10: How to Manage Clients Module 11: Working with a Virtual Team Module 12: Data Security Measures Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the virtual assistant course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this virtual assistantcourse for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the virtual assistant course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Virtual Assistant The Level 3 Certificate in Virtual Assistant is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Virtual Assistant, like - Virtual Assistant Freelance Virtual Assistant Virtual Office Manager Virtual Administrative Assistant Virtual Executive Assistant Remote Administrative Professional Requirements Level 3 Certificate in Virtual Assistant To enrol in this Level 3 Certificate in Virtual Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Virtual Assistant Welcome to a realm of boundless opportunities! Explore diverse career paths after completing this Level 3 Certificate in Virtual Assistant course. Embrace the journey ahead in Virtual Assistant. Virtual Assistant Freelance Virtual Assistant Virtual Office Manager Virtual Administrative Assistant Virtual Executive Assistant Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Master the art of hybrid team management with our comprehensive course. Learn effective techniques for transitioning, team building, and driving high performance in a hybrid work environment. Elevate your leadership skills and optimize your team’s effectiveness in today’s dynamic work landscape.