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Effective communication is one of the most fundamental skills required in any form of the workplace. There are some specific things to do that helps to improve your communication skills and listening comes 1st to be on the list as in customer service the way you talk matters a lot. The well-structured modules help you to develop this essential transferable skill. Comprehend the qualities to be a good listener including how to use body language to show positive listening attitude, build relationships, and more. Through this Active Listening Accredited Diploma, proceed to develop your communication skills, and impress your boss, teammates, and clients. Course Highlights Active Listening Accredited Diploma is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Active Listening Accredited Diploma into 14 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 15 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Active Listening Accredited Diploma Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Active Listening Accredited Diploma is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Active Listening Accredited Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Active Listening Accredited Diploma Course Overview FREE 00:05:00 What is Active Listening? FREE 00:15:00 Tips for Becoming a Better Listener 00:15:00 Body Language Basics 00:15:00 Understanding Sympathy and Empathy 00:15:00 Creating the Right Mindset 00:15:00 Being Genuine 00:15:00 Making Connections 00:15:00 What Is Said and What Is Heard 00:30:00 Probing Techniques 00:15:00 Paraphrasing Techniques 00:15:00 Building Common Ground 00:15:00 NLP Tips and Tricks 00:15:00 Getting Over Listening Roadblocks 00:15:00 Mock Exam Mock Exam- Active Listening Accredited Diploma 00:20:00 Final Exam Final Exam- Active Listening Accredited Diploma 00:20:00

Do you work from home or you need to make telephone calls for your job? Or Are you a telephone receptionsit or wish to become one? Either way, you will be learning the right telephone skills and etiquettes in this course that is specifically designed for telephone receptionist. Description: Communication is an important skill in any types of industry. You need to communicate well in your everyday life, regardless of what career you are in. Through this well-crafted course, you will learn how to be an effective communicator on the telephone. You will learn the necessary skills, attenuates of effectively communicating with clients and/ team on the telephone. In this course, you will also learn about self and time management and explore different forms of communication. You will also know how to resolve challenges of teleworkers. And whether you work outside the office or a front desk worker, you will be a communication expert through this course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course- Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00

Do you have Passion for Nails? Are you ready to build and maintain relationships with clients? Do you feel being creative with Nail Styles and Designs? Then, this Online Course is for you. Onces you will finish it you will be ready to clean, shape, trim, file, smooth and polish nails.   Nail Technician Course Introduction This Nail Technician Diploma comprises of 25 informative modules that takes around 20 hours to complete. The course is accompanied by a host of instructional videos, helpful illustrations, how-to instructions, advice and more. During the nail technician course you will have access to online support as you study the introduction to nails, how to start your own business, nail art, marketing your business and so much more. The nail technician course is offered online at an affordable price, giving you the ability to study in the comfort of your own home and at your own pace. You can access the modules anywhere where you have an internet connection and from any smart device. On completion, you can download and print your certificate, which you can use to boost your career as a nail technician moving forward.   Sample tutorial to create nails from the beginning using acrylic application What will you learn on this online nail technician course This course is brimming with 25 modules designed to give you complete training in becoming a successful nail technician and providing you with guidance and insight to starting your own nail salon Understand nail technology and what a nail technician does Learn the different skin layers and how this plays a role in nail technology Get an understanding of nail anatomy, how fast nails grow and the different sections of the nail that you need to know as a nail technician Learn how to prepare your work area effectively. This module covers hygiene and the importance of cleaning your work area effectively between patients Understand the importance of consulting with your clients, offering guidance and how to give clients clear instructions on how to care for their nails moving forward Learn how to perform a manicure from the supplies you will need and how to shape the nails for the best results Learn the art of performing the perfect pedicure each and every time. This module will provide you with the advice you need from what supplies you will need to removing old nail polish to shining nails and more Understand the art of false nails from the supplies you will need to adding plastic tips, lengthening acrylics and finishing off acrylic nails perfectly This module will teach you how to incorporate a hand and arm massage into your nail appointment to provide your clients with an added service Understand all there is to know about gel nails and what makes them so popular You will also get step by step instructions on completing gel nails along with a useful instructional video Get useful advice on using nail tips Learn all there is to know about nail art. Know why a base coat is so important, get inspiration for designs and more Get some valuable tips on nail maintenance and how to help your clients make their manicure and pedicure last longer The importance of health and hygiene and how to keep your work station clean at all times An introduction to salon management Advice on starting your own salon, working as a technician or starting a mobile business Learn how to set up a successful salon with decoration tips and advice Marketing, pricing and merchandising in your salon Understand about staffing your salon, employee law and everything you need to know when it comes to adding staff members to your salon Get valuable insight into customer relations management to ensure the highest levels of customer service at all times Learn to manage costs effectively, along with the importance of reporting and record keeping Benefits of the Nail Technician Diploma   Once you will finish this Online Course, you will be ready to begin your Career as a Nail Technician. You will be ready to work as a Nail Technician or even having your own business. Are you ready for that? Don't wait more time, the future is here, the new future can be tomorrow.   Some of the benefits taking this Nail Technician Online Course  Improved career opportunities Ability to enjoy consistent earnings Study in the comfort of your own home online Study at your own pace Affordable study solution No traveling costs Recognized certification on successful completion and passing of the multiple-choice test Course Content Module 1: Introduction to Nail Technology Module 2: Anatomy of the Skin Module 3 : Nail Anatomy Module 4 : Preparing Your Work Area Module 5 : Client Consultation and Communication, Preparing Your Client Module 6 : How to Perform a Manicure Module 7 : How to Perform a Pedicure Module 8 : Artificial Nails Module 9 : Arm and Hand Massage Module 10 : Gel Polish Module 11 : Nail Tips (Shaping and Painting & Artificial Tips) Module 12 : Basic Nail Art Module 13 : Nail Maintenance Module 14: Health and Hygiene Module 15: An Introduction to Salon Management Module 16: Start a salon, become a mobile technician, or work for someone else? Module 17: Setting up a Salon and Red Tape Module 18: Salon Decoration Module 19: Marketing Your Nail Salon / Service Module 20: Setting Your Pricing Module 21: Merchandising Your Salon Module 22: Employees and Staffing Module 23: Customer Relationship Management Module 24: Managing Costs Module 25: Forms and Record Keeping

Learn how to create stunning websites with HTML5, CSS3, and Bootstrap. This course will teach you the fundamentals of web design and help you master the skills you need to succeed in the web development industry. Don't miss this opportunity to level up your web design skills.

Unlock your potential with our Train the Trainer Certification Course! Gain skills in designing engaging sessions, coaching trainers, and managing large classes. Get expert guidance and a CPD certificate.

Welcome to the wonderfully witty world of ChatGPT, where your curiosity meets cutting-edge technology without needing a computer science degree or a coffee the size of your head. This crash course is your friendly, no-fluff guide to understanding what ChatGPT is, how it works, and most importantly—how you can use it without asking it “Are you conscious?” every five minutes. Whether you're a student, a professional, or someone who thinks AI only lives in sci-fi films, you'll walk away knowing how to get useful answers, craft better prompts, and avoid the common mistakes people make when chatting with this digital wordsmith. Think of this as the sat-nav for navigating the ChatGPT landscape—clear directions, a few warnings about the potholes, and no annoying robot voice. You’ll learn the what, why and how of AI-powered chat, from drafting content and brainstorming ideas to handling repetitive tasks like a pro. With jargon-free language and an engaging tone, this course is designed to bring you up to speed in less time than it takes to brew a proper cup of tea. So, pull up a chair and prepare to get acquainted with the future of communication—without the fuss. Learning Outcomes: Understand the capabilities of ChatGPT and its potential applications Learn how to sign up for an OpenAI account and set up ChatGPT Identify the benefits and limitations of using ChatGPT for business, teaching, and research Develop skills in using ChatGPT to improve customer engagement, personalised learning, and information retrieval Explore additional resources and videos to enhance your ChatGPT experience The Beginner Crash Course on ChatGPT is designed to provide learners with a comprehensive understanding of this cutting-edge technology and its potential applications. Through six modules, learners will gain an understanding of the capabilities of ChatGPT, how to sign up for an OpenAI account, and how to set up ChatGPT for business, teaching, and research purposes. Upon completing this course, learners will have the knowledge and skills to use ChatGPT to improve customer engagement, personalised learning, and information retrieval. With expert guidance and a comprehensive curriculum, this course is the key to unlocking the potential of ChatGPT and taking your interactions with technology to the next level. A Beginner Crash Course on ChatGPT Course Curriculum Sign up for an OpenAI Account What can ChatGPT do for you? ChatGPT for Business ChatGPT for Teaching ChatGPT for Research Limitations of ChatGPT How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business owners seeking to improve customer engagement Teachers looking to provide personalised support to their students Researchers seeking answers to complex questions Anyone interested in learning about AI-powered chatbots Individuals seeking to enhance their technology skills Career path Customer service representative Online tutor or trainer Research analyst Content writer Data analyst £20,000 - £60,000+ (depending on career path and experience) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

In today’s fast-moving financial world, digital banking is no longer a novelty but a necessity. This Digital Banking for Beginners Course provides a clear and engaging introduction to the essentials of managing finances online, from setting up accounts to understanding mobile payments and security protocols. Designed for newcomers, the course guides you through the digital banking landscape with simplicity and clarity, ensuring you gain confidence in navigating apps and platforms without feeling overwhelmed. Delivered entirely online, the course balances informative content with a touch of light-hearted professionalism, making the learning process both enjoyable and effective. You’ll explore how technology is reshaping banking, appreciate the benefits of digital tools, and develop the awareness needed to manage your money safely and smartly. Whether you’re looking to improve personal finance management or just want to understand the buzz around digital banking, this course offers a straightforward pathway into the digital financial world. Learning Outcomes: By the end of this course, students will be able to: Understand the evolution of digital banking and its impact on the banking sector Analyse the difference between traditional banking and new-gen banking Evaluate the role of internet banking, mobile banking, and direct banking in digital banking Assess the impact of social media on banking and the arrival of fintech firms Explore the innovative technologies used in digital banking, such as AI, ML, blockchain, and big data Digital banking has emerged as a new paradigm in the banking industry. This course covers the story of digital banking, highlighting the evolution from traditional banking to new-gen banking. It covers the proliferation of internet banking, mobile banking, and the concept of direct banking, providing an overview of the different types of digital banking services available. The course also examines the use of social media in banking and the arrival of fintech firms, exploring their impact on the banking sector. The course delves into innovative technologies, such as artificial intelligence, machine learning, blockchain, and big data, providing an understanding of their use in digital banking. It also covers the illustrative CIO wishlist, highlighting the key technologies required to complement or enable comprehensive digital banking. Students will gain a comprehensive understanding of the digital banking landscape and how it is transforming the banking sector. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Completion of this course can lead to a range of career opportunities in the banking industry, including: Digital Banking Consultant (£35,000 - £70,000) Digital Marketing Manager (£25,000 - £50,000) Fintech Business Analyst (£30,000 - £60,000) Data Analyst - Banking (£25,000 - £50,000) Customer Service Advisor - Digital Banking (£18,000 - £25,000) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Level 7 Advanced Diploma in Supply Chain Management Online Businesses at all levels become more dependent on outsourcing as a result supply chains are becoming more complex. Even the smallest businesses now rely on third parties to run their daily operations, making them unable to operate independently. Alternatively, every business relies on countless other businesses to function. Problems and inefficiencies are more likely to arise as supply chains become more complex. Organisations all over the world highly value the abilities, skills, and competencies of skilled supply chain managers. Through this Level 7 Advanced Diploma in Supply Chain Management course, you will gain a solid understanding of the importance of effective supply chains for modern businesses and learn how to manage inventory, transport and delivery, procurement, production, and delivery efficiency. Learn the duties of the job as a professional supply chain manager and earn a certificate in supply chain management that could improve your career opportunities! [ Note: Free PDF certificate as soon as completing the Level 7 Advanced Diploma in Supply Chain Management course ] Level 7 Advanced Diploma in Supply Chain Management Detailed Course Curriculum Level 7 Advanced Diploma in Supply Chain Management Module 1: Principles of Supply Chain Management Module 2: Supply Chain Strategy: The Big Picture Module 3: Customer Service: The Ultimate Goal of Supply Chain Management Module 4: Demand Planning and Forecasting Module 5: Inventory Control and Planning Module 6: Warehouse Module 7: Transportation Planning Module 8: Sourcing Module 9: Logistics Intermediaries Module 10: Global Supply Chain Management Module 11: Legally, Ethically, and Socially Responsible Supply Chain Practises Module 12: Measuring the Supply Chain Performance Module 13: Emerging Technology in Supply Chain Management Assessment Method of Level 7 Advanced Diploma in Supply Chain Management After completing each module of the Level 7 Advanced Diploma in Supply Chain Management course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Level 7 Advanced Diploma in Supply Chain Management After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 7 Advanced Diploma in Supply Chain Management This is ideal for anyone interested in pursuing a career in supply chain management. It is also suitable for business and management students, operations students, people seeking a diploma in retail and/or supply chain management, professionals working in a company's supply chain department, and management professionals. Undergraduate students can also take this course to develop a foundation in supply chain management. Requirements Level 7 Advanced Diploma in Supply Chain Management Students who intend to enrol in this Level 7 Advanced Diploma in Supply Chain Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Level 7 Advanced Diploma in Supply Chain Management With the help of this Level 7 Advanced Diploma in Supply Chain Management course, you will be able to seek several promising career opportunities, such as - Supply Chain Management - Logistics Manager Supply Chain Management - Logistics Specialist Inventory Analyst Inventory Clerk Inventory Planner Purchasing Clerk Certificates Certificate of completion Digital certificate - Included

Curious about how to make the most of ChatGPT without getting lost in technical jargon? This Beginner Crash Course on ChatGPT offers a straightforward introduction to one of today’s most talked-about AI tools. Designed to familiarise you with the basics, it covers how to interact with ChatGPT effectively, crafting prompts that get you the best responses and understanding its capabilities and limitations. You’ll soon find yourself having conversations with AI that are surprisingly helpful — and perhaps even a little entertaining. Ideal for anyone interested in AI but unsure where to begin, this course guides you through the essentials with clarity and a touch of wit. Whether for personal curiosity, enhancing your work, or simply staying ahead of the digital curve, you’ll gain a practical grasp of how ChatGPT can assist in writing, research, brainstorming, and more. Delivered entirely online, it suits a variety of schedules and skill levels, offering a well-paced yet engaging journey into the world of conversational AI without any fuss. Learning Outcomes: Understand the capabilities of ChatGPT and its potential applications Learn how to sign up for an OpenAI account and set up ChatGPT Identify the benefits and limitations of using ChatGPT for business, teaching, and research Develop skills in using ChatGPT to improve customer engagement, personalised learning, and information retrieval Explore additional resources and videos to enhance your ChatGPT experience The Beginner Crash Course on ChatGPT is designed to provide learners with a comprehensive understanding of this cutting-edge technology and its potential applications. Through six modules, learners will gain an understanding of the capabilities of ChatGPT, how to sign up for an OpenAI account, and how to set up ChatGPT for business, teaching, and research purposes. Upon completing this course, learners will have the knowledge and skills to use ChatGPT to improve customer engagement, personalised learning, and information retrieval. With expert guidance and a comprehensive curriculum, this course is the key to unlocking the potential of ChatGPT and taking your interactions with technology to the next level. ⊱⊱ A Beginner Crash Course on ChatGPT Course Curriculum Sign up for an OpenAI Account What can ChatGPT do for you? ChatGPT for Business ChatGPT for Teaching ChatGPT for Research Limitations of ChatGPT How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business owners seeking to improve customer engagement Teachers looking to provide personalised support to their students Researchers seeking answers to complex questions Anyone interested in learning about AI-powered chatbots Individuals seeking to enhance their technology skills Career path Customer service representative Online tutor or trainer Research analyst Content writer Data analyst £20,000 - £60,000+ (depending on career path and experience) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

The Functional Skills Maths - Level 2 Course is your stepping stone to building solid numeracy confidence for both work and everyday life. Designed with clarity and flexibility in mind, this online course helps you make sense of numbers, from percentages and ratios to statistics and probability. Whether you’re sorting household budgets or handling data in the workplace, this course ensures you're equipped to handle mathematical challenges with greater ease and accuracy. No need to dread equations or dusty textbooks—this course breaks down essential maths into bite-sized, digestible lessons that suit your schedule. With straightforward explanations and supportive resources, it’s ideal for those looking to polish their skills or meet requirements for employment, apprenticeships, or further education. You’ll gain a recognised qualification while sharpening your ability to think logically and solve problems with confidence—calculator optional. Learning outcomes: Understand and apply mathematical principles to solve everyday problems Learn how to use ratios and proportions to make informed decisions The ability to work with numbers of any size, including decimals, percentages, and fractions Knowledge of ratios, proportions, and how to calculate profit and loss Develop the ability to convert between metric and imperial units Understand the basic principles of probability and statistics Be able to calculate areas, volumes, and surface areas of different shapes The Functional Skills Maths - Level 2 course consists of 20 sections that cover a wide range of mathematical topics, starting with an introduction to the course and moving on to topics such as decimals, fractions, percentages, and ratios. The course also covers topics such as compound measures, 2-D and 3-D shapes, and probability and statistics. The bonus section on time includes 11 video lectures. Upon completing Functional Skills Maths - Level 2, learners will be equipped with the mathematical skills necessary to tackle real-world problems and succeed in a range of educational and employment opportunities. The course will provide learners with a firm foundation in maths that will enable them to progress onto higher-level maths courses or to apply their knowledge in a variety of industries, such as finance, accounting, engineering, and many more. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Completing this course can lead to a variety of career paths, such as Office administrator (£16,000 - £21,000 per year) Retail sales associate (£15,000 - £20,000 per year) Customer service representative (£16,000 - £22,000 per year) Warehouse operative (£16,000 - £20,000 per year) Hospitality team member (£15,000 - £20,000 per year) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.