Booking options
£25
£25
On-Demand course
4 hours 15 minutes
All levels
Effective communication is one of the most fundamental skills required in any form of the workplace. There are some specific things to do that helps to improve your communication skills and listening comes 1st to be on the list as in customer service the way you talk matters a lot. The well-structured modules help you to develop this essential transferable skill. Comprehend the qualities to be a good listener including how to use body language to show positive listening attitude, build relationships, and more. Through this Active Listening Accredited Diploma, proceed to develop your communication skills, and impress your boss, teammates, and clients.
Active Listening Accredited Diploma is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Active Listening Accredited Diploma into 14 modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 15 minutes hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
Lifetime access to the course
No hidden fees or exam charges
CPD Qualification Standards certification on successful completion
Full Tutor support on weekdays (Monday - Friday)
Efficient exam system, assessment and instant results
Download Printable PDF certificate immediately after completion
Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.
Improve your chance of gaining professional skills and better earning potential.
Active Listening Accredited Diploma is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
Our Active Listening Accredited Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.
Active Listening Accredited Diploma | |||
Course Overview | FREE | 00:05:00 | |
What is Active Listening? | FREE | 00:15:00 | |
Tips for Becoming a Better Listener | 00:15:00 | ||
Body Language Basics | 00:15:00 | ||
Understanding Sympathy and Empathy | 00:15:00 | ||
Creating the Right Mindset | 00:15:00 | ||
Being Genuine | 00:15:00 | ||
Making Connections | 00:15:00 | ||
What Is Said and What Is Heard | 00:30:00 | ||
Probing Techniques | 00:15:00 | ||
Paraphrasing Techniques | 00:15:00 | ||
Building Common Ground | 00:15:00 | ||
NLP Tips and Tricks | 00:15:00 | ||
Getting Over Listening Roadblocks | 00:15:00 | ||
Mock Exam | |||
Mock Exam- Active Listening Accredited Diploma | 00:20:00 | ||
Final Exam | |||
Final Exam- Active Listening Accredited Diploma | 00:20:00 |
We understand more than anyone how important it is for yo...