3399 Courses delivered Online

Welcome to this comprehensive course on Understanding Complaints and FCA Regulations. Gain the expertise to navigate customer complaints and comprehend Financial Conduct Authority (FCA) regulations effectively. Delve into legitimate communication channels for formal complaints and grasp the FCA's definition of a 'regulated complaint'. Learn emotional intelligence techniques for complaint handling and discover optimal methods for investigation, recording, and reporting. Understand the Financial Ombudsman Service's role, complaints' timelines, record-keeping obligations, and the formal reporting process to the FCA. Master the maintenance of a Complaints Register and delve into Root Cause Analysis Methodology.

The FCA Conduct Rules Training course is a vital educational program designed to provide individuals and organizations with a comprehensive understanding of the Financial Conduct Authority (FCA) Conduct Rules. These rules are fundamental in maintaining integrity, ethical behavior, and professionalism within the financial services industry. By participating in this course, you will gain the knowledge and insights necessary to ensure compliance, uphold ethical standards, and foster a culture of accountability within your organization.

Any organisation that processes, transmits or stores payment card data must comply with PCI DSS. Failure to comply will result in heavy fines, restrictions or permanent expulsion from the payment card acceptance programme. This course describes the Payment Card Industry Data Security Standard (PCI DSS) and explains what you need to be aware of and when to take action to be PCI DSS compliant.

In this course, you'll learn who vulnerable customers are and why acknowledging vulnerability matters. You will then learn what the regulator's guidance says about the treatment of vulnerable customers and what the consequences may be if vulnerable customers are not treated fairly. The course includes a quiz at the end where you need to get 80% to pass.

Treating Customers Fairly or TCF is a set of rules and guidelines set out by the UK's Financial Conduct Authority (FCA). This course covers everything you need to know regarding TCF. This course was developed alongside the Financial Services experts to help you take a practical and real-world approach to treat customers fairly.  The course will look at the role of the Financial Conduct Authority and the enforcement of TCF and the six consumer outcomes and how they can impact a business every day.

This Consumer Duty course is designed to help you and your team fulfil your responsibilities under the new Consumer Duty regulations that come in on 31 July 2023. The course provides an overview of the duty, explains how firms should apply the duty in practice and covers guidance on how to prepare for implementing the Duty.   The Consumer Duty regulation requires firms to put the needs of their customers first. This e-learning course provides a comprehensive guide to your responsibilities under the new duty, and provides tools for managing the changes and adapting to the new requirement. Assemble You has partnered with Study Academy on this Consumer Duty e-learning course. This course will help you to comply with the new duty and ensure you are in a stronger position to identify and manage any risks that may arise from this changing regulatory landscape. This Consumer Duty course will help you to understand the importance of your role as a business in protecting the consumer. A UK university endorses the course. Throughout the course, you will be quizzed on what you have learnt, allowing you to assess your knowledge and understanding along the way.

Discover the importance and intricacies of whistleblowing in the modern workplace with our Whistleblowing Essentials course. This informative program provides participants with a comprehensive understanding of the whistleblowing process, its ethical considerations, legal protections, and best practices for raising concerns effectively and responsibly.

Delve into the intricacies of data protection with this General Data Protection Regulation (GDPR) course. By the end of this comprehensive programme, you will master essential concepts and practices vital for safeguarding data in compliance with GDPR. You will gain a good understanding of personal and sensitive data, decipher GDPR obligations, and grasp the nuances of obtaining valid consent. You'll explore GDPR data processing principles and dive into the rights of individuals, including 'subject access requests' and the right to erasure. Finally, you'll learn to differentiate between PECR and GDPR, identify organisational obligations, and comprehend the repercussions of data breaches.

In this Cyber Security Awareness course, we cover Cyber Security non-technical and give practical information on the most common Cyber Security risks. We then look at how to mitigate those risks from a personal and business perspective. This course is suitable for anyone who uses the internet and contains a wealth of knowledge that could help you protect your interests online.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Audit Manager bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The Audit Manager related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Audit Manager bundle will help you build a solid foundation to become a proficient worker in the sector. This Audit Manager Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Develop Your Career in Finance: Blue Ocean Strategy Course 2: Finance Principles Course 3: Financial Management Course 4: Improve your Financial Intelligence Course 5: Dealing With Uncertainity: Make Budgets and Forecasts Course 6: Introduction to Corporate Finance Course 7: Raising Money & Valuations Course 8: Cost Control Process and Management Course 9: Debt Management - Online Course Course 10: Anti Money Laundering (AML) Level 3 Training Course 11: Sage 50 Accounts Course 12: Commercial Law Course 13: Tax Accounting Course 14: Introduction to VAT Course 15: Corporate Finance: Working Capital Management Course 16: Financial Ratio Analysis for Business Decisions Course 17: Financial Modeling Using Excel Course 18: Fundamentals of Zero Based Budgeting Course 19: Financial Analysis : Finance Reports Course 20: Financial Reporting Course 21: Presenting Financial Information Course 22: Financial Wellness: Managing Personal Cash Flow Course 23: Understanding Financial Statements and Analysis Course 24: Banking and Finance Accounting Statements Financial Analysis Course 25: Financial Statements Fraud Detection Training 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Learning Outcome This tailor-made Audit Manager bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Audit Manager Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Audit Manager bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Audit Manager Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.