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Project management can seem scary and rather intimidating. The whole aim of this programme is to give people a simple and straightforward way of dealing with projects without having to use complex and confusing systems. This two-day course is designed to introduce the apparently complex world of project management in a simple and practical manner. The programme is for anybody who has to run a project of any nature. It has been attended by people from as diverse fields as events management, fashion, charities, oil companies and so on. The programme is run without using any IT project management systems although an introduction can be given if required. At the end of the programme participants will leave understanding: What a project is and why projects are so important today The roles of a project manager Some key language and concepts A simple 5-step model for organising projects How to make sure you understand what your 'client' really wants A set of three simple tools to plan the project How to make decisions What to monitor when the project is running How to close the project 1 Introduction What is the aim of this programme? 2 Background thinking What is a project? The project manager's eternal triangle (cost-quality-time) What are the characteristics of successful projects? Who are the key characters in a project? What are the roles of a project manager? 3 The project process Why have one? 4 Project initiation What is the aim? Identifying key information Key skill: mission analysis Initial risk analysis Document and sign-off 5 Decision-making - 'Stop, Think, Act!' The 'Stop, Think, Act!' technique Recognise the opportunity to make a decision The 3 Cs - making sure we understand the decisions we have to make Identifying options Making your decision Taking it to action 6 Creativity 7 The planning stage Identify all discrete tasks Sequence and dependencies Time line - critical path Resources Project base-line 8 Execution stage - delivering the result Monitor Evaluate Adapt Control Review 9 The project close Review Documentation Have we delivered? What have we learned?

Duration 3 Days 18 CPD hours This course is intended for The target audience for this course includes: Software testers (both technical and user acceptance testers), Test analysts, Test engineers, Test consultants, Software developers, Managers including test managers, project managers, quality managers. Overview By the end of this course, an attendee should be able to: perform effective testing of software, be aware of techniques and standards, have an awareness of what testing tools can achieve, where to find more information about testing, and establish the basic steps of the testing process. This is an ISTQB certification in software testing for the US. In this course you will study all of the basic aspects of software testing and QA, including a comprehensive overview of tasks, methods, and techniques for effectively testing software. This course prepares you for the ISTQB Foundation Level exam. Passing the exam will grant you an ISTQB CTFL certification. Fundamentals of Testing What is Testing? Typical Objectives of Testing Testing and Debugging Why is Testing Necessary? Testing?s Contributions to Success Quality Assurance and Testing Errors, Defects, and Failures Defects, Root Causes and Effects Seven Testing Principles Test Process Test Process in Context Test Activities and Tasks Test Work Products Traceability between the Test Basis and Test Work Products The Psychology of Testing Human Psychology and Testing Tester?s and Developer?s Mindsets Testing Throughout the Software Development Lifecycle Software Development Lifecycle Models Software Development and Software Testing Software Development Lifecycle Models in Context Test Levels Component Testing Integration Testing System Testing Acceptance Testing Test Types Functional Testing Non-functional Testing White-box Testing Change-related Testing Test Types and Test Levels Maintenance Testing Triggers for Maintenance Impact Analysis for Maintenance Static Testing Static Testing Basics Work Products that Can Be Examined by Static Testing Benefits of Static Testing Differences between Static and Dynamic Testing Review Process Work Product Review Process Roles and responsibilities in a formal review Review Types Applying Review Techniques Success Factors for Reviews Test Techniques Categories of Test Techniques Choosing Test Techniques Categories of Test Techniques and Their Characteristics Black-box Test Techniques Equivalence Partitioning Boundary Value Analysis Decision Table Testing State Transition Testing Use Case Testing White-box Test Techniques Statement Testing and Coverage Decision Testing and Coverage The Value of Statement and Decision Testing Experience-based Test Techniques Error Guessing Exploratory Testing Checklist-based Testing Test Management Test Organization Independent Testing Tasks of a Test Manager and Tester Test Planning and Estimation Purpose and Content of a Test Plan Test Strategy and Test Approach Entry Criteria and Exit Criteria (Definition of Ready and Definition of Done) Test Execution Schedule Factors Influencing the Test Effort Test Estimation Techniques Test Monitoring and Control Metrics Used in Testing Purposes, Contents, and Audiences for Test Reports Configuration Management Risks and Testing Definition of Risk Product and Project Risks Risk-based Testing and Product Quality Defect Management Tool Support for Testing Test Tool Considerations Test Tool Classification Benefits and Risks of Test Automation Special Considerations for Test Execution and Test Management Tools Effective Use of Tools Main Principles for Tool Selection Pilot Projects for Introducing a Tool into an Organization Success Factors for Tools Additional course details: Nexus Humans ISTQB Software Testing Certification Training - Foundation Level (CTFL) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ISTQB Software Testing Certification Training - Foundation Level (CTFL) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for project managers, Scrum masters, business analysts, and team leaders looking to effectively manage their development projects using Team Foundation Server 2017. Overview The course also demonstrates how TFS facilitates the use of storyboards to prototype experiences, request stakeholder feedback, foster team collaboration, and generate reports. The final two modules of the course provide an overview of how testers and developers can work effectively using appropriate tools in the Visual Studio family. In this course, attendees will plan a new software development project and go through the steps to initiate the project using Visual Studio 2017. This includes recording requirements, creating a product backlog, and estimating effort for backlog items. Introducing the Microsoft Visual Studio 2017 Family What?s new in Visual Studio 2017 Overview of the Visual Studio 2017 family Overview of product features Project workflow across the Visual Studio 2017 suite of products Initiating a New Project Organizing projects in TFS Understanding process templates Creating a new team project Setting team project properties Switching between team projects Work Item Primer Overview of work items Traceability between work items Searching and creating custom queries Work item charting and pinning charts Work item tagging Configuring project notifications Creating our Product Backlog Examining requirement types Creating backlog items Creating requirement hierarchies using features The importance of acceptance criteria Agile Estimation Introduction to estimation Using story points Planning Poker and other popular estimation techniques Adding your estimates to TFS work items Working from the Product Backlog Introducing the Kanban board Entering and editing details on the Kanban board Customizing columns, including using split columns and limiting WIP Recording our Definition of Done (DoD) Understanding the Cumulative Flow Diagram Working in Sprints Specifying your sprint schedule and your team capacity Selecting items for the sprint backlog using forecasting Decomposing requirements into tasks Using burndown charts to track progress Monitoring work using the task board Working with unparented work items Retrospectives The importance of retrospectives Conducting an efficient sprint retrospective What you should avoid in your retrospective Working with TFS Teams Configuring teams in our team project Managing work from a master backlog Allocating work to our teams Configuring iterations for TFS teams Enhancing Requirements Using Storyboards Overview of storyboarding capabilities Creating a storyboard to illustrate a requirement Linking a storyboard to a work item Getting Stakeholder Feedback Introducing the Microsoft Feedback Client Using the Microsoft Feedback Client to provide rich feedback to the team Adding continuous feedback into your workflow Fostering Team Collaboration An overview of the various clients The use of email in sharing information Choosing the appropriate client tool Creating and Customizing Reports Overview of reporting architecture Reviewing the out of the box reports Adding new reports Creating ad hoc reports using Excel Overview of Agile Testing The role of the tester in a sprint planning meeting A lap around web-based test management Creating a test plan Creating manual test cases from requirements Overview of Agile Development Using My Work to select tasks from the sprint backlog Understanding the value of linking changesets to work items The importance of unit testing Creating a continuous integration build Additional course details: Nexus Humans Managing Agile Projects Using TFS 2017 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Agile Projects Using TFS 2017 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Solutions architects, Software engineers, Operations leads, and IT project managers. Overview Recognize the common business and technical drivers for migrating to the cloud Summarize the three phases of a migration and associated objectives, tasks, and stakeholders for each Describe AWS architecture, tools, and migration best practices Distinguish between the various cloud migration strategies and when each is most appropriate Determine an organization?s application migration readiness Discover a portfolio and gather data necessary for migration Plan and design an application migration strategy Perform and validate application migration to the cloud Optimize applications and operations after migrating to the cloud This course is for individuals who seek an understanding of how to plan and migrate existing workloads to the AWS Cloud. You will learn about various cloud migration strategies and how to apply each step of the migration process, including portfolio discovery, application migration planning and design, conducting a migration, and post-migration validation and application optimization. Hands-on labs reinforce learning, and each lab is designed to provide you with the understanding and foundation necessary to complete migration tasks in your organization. Prerequisites We recommend that attendees of this course have: Familiarity with enterprise IT infrastructure (hardware and software) Completed the AWS Technical Essentials or Architecting on AWS training 1 - What Is a Cloud Migration? Summarize the drivers and desired outcomes of a cloud migration Identify the elements of a successful migration journey Describe the three-phase AWS migration process 2 - Assessing Migration Readiness Summarize the activities and goals of the assess phase Evaluate tools for assessing your organization?s cloud readiness Describe Migration Readiness Assessments (MRAs) and their importance 3 - Preparing for a Migration and Understanding Related Workstreams Summarize the mobilize phase of the process Discuss the eight unique migration-related workstreams 4 - Discovering Landing Zones and Their Benefits Explain the function of a landing zone Discuss best practices for creating a custom landing zone Describe how you would use AWS Control Tower to create a landing zone 5 - Building a Landing Zone Summarize the process of building a landing zone Determine the best multi-account structure, governance policies, and connectivity plan for a landing zone 6 - Discovering the Portfolio and Understanding Migration Strategies Explain the activities of the detailed portfolio discovery workstream Describe how to assess an application?s migration readiness Summarize the seven migration strategies 7 - Understanding and Choosing Portfolio Discovery Tools Summarize the various discovery tools available Distinguish which tools are best to use based on scenario 8 - Planning and Designing a Migration Describe the planning and design process Summarize how to set up a migration factory Choose and finalize an application migration strategy 9 - Performing the Migration to AWS Explain the server migration process Discuss the various migration automation and governance tools available Evaluate server migration tools for compatibility with your environment 10 - Understanding Database and Data Migration Services Summarize the significance of database and data migration Discuss the various data migration tools available 11 - Understanding Additional Migration Support Options Discuss additional migration support options Summarize AWS Managed Services and AWS Marketplace Describe SAP on AWS and services offered for Windows 12 - Integrating, Validating, and Cutting Over Applications Discuss the process and benefits of integrating, validating, and cutting over applications 13 - Modernizing and Optimizing an Application Migration Identify post-migration opportunities for modernization and optimization Understand cost and security optimization processes Explore tools available to support these processes 14 - Understanding Operations Tools, Integration Testing, and Automation Summarize operations in the cloud Discuss four functions of operations and their domains Review operations automation and relevant support tools 15 - Migration Best Practices Course review and key takeaways Summarize and reinforce AWS best practices for migrating Additional course details: Nexus Humans Migrating to AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Migrating to AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: • This course is intended primarily for network administrators, network engineers, network managers and systems engineers who would like to implement BGP. The secondary audience for this course is as follows: • This course is intended for network designers and project managers. The course is also recommended to all individuals preparing for BGP exam. Overview After completing this course the student should be able to: - Describe how to configure, monitor, and troubleshoot basic BGP to enable interdomain routing in a network scenario with multiple domains - Describe how to use BGP policy controls to influence the BGP route selection process in a network scenario In which you must support connections to multiple ISPs - Describe how to use BGP attributes to influence the route selection process in a network scenario where you must support multiple connections - Describe how to successfully connect the customer network to the Internet in a network scenario in which multiple connections must be implemented - Describe how to configure the service provider network to behave as a transit AS in a typical implementation with multiple BGP connections to other autonomous systems - Enable route reflection as possible solution to BGP scaling issues in a typical service provider network with multiple BGP connections to other autonomous systems - Describe the available BGP tools and features to optimize the scalability of the BGP routing protocol in a typical BGP network This covers the theory of BGP, configuration of BGP on Cisco IOS© routers, detailed troubleshooting information, and hands-on exercises that provide learners with the skills that they need to configure and troubleshoot BGP networks in customer environments. BGP Overview Introducing BGP Understanding BGP Path Attributes Establishing BGP Sessions Processing BGP Routes Configuring Basic BGP Monitoring and Troubleshooting BGP Lab 1-1: Initial Lab Setup Lab 1-2: Configuring Basic BGP BGP Transit Autonomous Systems Working with a Transit AS Interacting with IBGP and EBGP in a Transit AS Forwarding Packets in a Transit AS Configuring a Transit AS Monitoring and Troubleshooting IBGP in a Transit AS Lab 2-1: Configuring a Transit AS Route Selection Using Policy Controls Using Multihomed BGP Networks Employing AS-Path Filters Filtering with Prefix-Lists Using Outbound Route Filtering Applying Route-Maps as BGP Filters Implementing Changes in BGP Policy Lab 3-1: Using Multihomed BGP Networks Lab 3-2: Employing AS-Path Filters Lab 3-3: Filtering with Prefix-Lists Lab 3-4: Implementing Changes in BGP Policy Route Selection Using Attributes Influencing BGP Route Selection with Weights Setting BGP Local Preference Using AS-Path Prepending Understanding BGP Multi-Exit Discriminators Addressing BGP Communities Lab 4-1: Influencing BGP Route Selection with Weights Lab 4-2: Setting BGP Local Preference Lab 4-3: Understanding BGP Multi-Exit Discriminators Lab 4-4: Addressing BGP Communities Customer-to-Provider Connectivity with BGP Understanding Customer-to-Provider Connectivity Requirements Implementing Customer Connectivity Using Static Routing Connecting a Multihomed Customer to a Single Service Provider Connecting a Multihomed Customer to Multiple Service Providers Scaling Service Provider Networks Scaling IGP and BGP in Service Provider Networks Introducing Route Reflectors Designing Networks with Route Reflectors Configuring and Monitoring Route Reflectors Introducing Confederations Configuring and Monitoring Confederations Lab 6-1: Introducing Route Reflectors Lab 6-2: Configuring and Monitoring Confederations Optimizing BGP Scalability Improving BGP Convergence Limiting the Number of Prefixes Received from a BGP Neighbor Implementing BGP Peer Groups Using BGP Route Dampening Lab 7-1: Limiting the Number of Prefixes Received from a BGP Neighbor Lab 7-2: Implementing BGP Peer Groups Lab 7-3: Using BGP Route Dampening Additional course details: Nexus Humans Cisco Configuring BGP on Cisco Routers v4.0 (BGP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Configuring BGP on Cisco Routers v4.0 (BGP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The introductory-level course is geared for software developers, project managers, and IT professionals seeking to enhance their understanding and practical skills in version control and collaboration using GitLab. It's also well-suited for those transitioning from another version control system to GitLab, or those responsible for software development lifecycle within their organization. Whether you are an individual looking to boost your proficiency or a team leader aiming to drive productivity and collaboration, this course will provide the necessary expertise to make the most of GitLab's capabilities. Overview This course combines engaging instructor-led presentations and useful demonstrations with valuable hands-on labs and engaging group activities. Throughout the course you'll: Gain a firm understanding of the fundamentals of Git and GitLab, setting a solid foundation for advanced concepts. Learn to effectively manage and track changes in your code, ensuring a clean and reliable codebase. Discover ways to streamline your daily tasks with aliases, stashing, and other GitLab workflow optimization techniques. Develop skills in creating, merging, and synchronizing branches, enabling seamless collaboration and version control. Equip yourself with the knowledge to use Git as a powerful debugging tool, saving time and effort when troubleshooting issues. Understand the basics of continuous integration and continuous deployment (CI/CD) in GitLab, helping you automate the software delivery process. Immerse yourself in the dynamic world of GitLab, a leading web-based platform for version control and collaboration, through our intensive two-day course, GitLab Quick Start. Version control systems, such as GitLab, are the backbone of modern software development, enabling teams to work cohesively and maintain a structured workflow. By mastering GitLab, you can improve efficiency, encourage collaboration, and ensure accuracy and reliability within your projects, adding significant value to your organization. Throughout the course you?ll explore various aspects of GitLab, starting from the fundamental principles of source code management to advanced concepts like rebasing and continuous integration/design. Key topics covered include Git and GitLab basics, reviewing and editing commit history, mastering GitFlow and GitLab Flow, branching and merging strategies, and understanding remote repositories. You'll also learn how to utilize Git as a debugging tool and explore the power of GitLab's built-in CI/CD capabilities. The core value of this course lies in its practical application. You'll learn how to effectively manage changes in code with GitLab, allowing you to maintain audit trails, create reproducible software, and seamlessly move from another version control system. Then you?ll learn how to enhance your workflow efficiency using aliases for common commands, saving changes for later use, and ignoring build artifacts. You?ll also explore GitLab's CI/CD, which will enable you to automate your software delivery process. These hands-on labs will walk you through creating, merging, and synchronizing remote branches, configuring Git, troubleshooting using Git as a debugging tool, and setting up GitLab Runner for CI/CD. Each lab is designed to simulate real-world projects, offering you a first-hand experience in managing and contributing to a version control system like GitLab. Introduction to Source Code Management The Core Principles of Change Management The Power to Undo Changes Audit Trails and Investigations Reproducible Software Changing code-hosting platform Moving from another version control system Git and GitLab Introduction and Basics Introduction to Git GitFlow GitLab Flow Trees and Commits Configuring Git Adding, Renaming, and Removing Files Reviewing and Editing the Commit History Reviewing the Commit History Revision Shortcuts Fixing Mistakes Improving Your Daily Workflow Simplifying Common Commands with Aliases Ignoring Build Artifacts Saving Changes for Later Use (Stashing) Branching Branching Basics Listing Differences Between Branches Visualizing Branches Deleting Branches Tagging Merging Merging Basics Merge Conflicts Merging Remote Branches Remote Repositories Remote Repositories Synchronizing Objects with Remotes Tracking Branches Centralizing and Controlling Access Introduction to GitLab Git Repositories on GitLab Daily Workflow Reviewing Branching and Merging Branch Review Merging Basics Rebasing Rebasing Basics Rebasing with Local Branches Rebasing with Remote Branches Interactive Rebasing Squashing Commits Getting Out of Trouble Git as a Debugging Tool Using the Blame Command to See File History Performing a Binary Search Continuous Integration / Continuous Design (CI/CD) How to install GitLab Runner Adding to our example project Breaking down .gitlab-ci.yml Adding .gitlab-ci.yml to our example project Deconstructing an advanced .gitlab-ci.yml file GitLab CI/CD web UI Optional: Resetting Trees Introduction to Resetting Resetting Branch Pointers Resetting Branches and the Index Resetting the Working Directory Making Good Use of the Reset Command Optional More on Improving Your Daily Workflow Interactively Staging Changes Optional: Including External Repositories Submodules Subtrees Choosing Between Submodules and Subtrees Workflow Management Branch Management

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview At the completion of this course, you should be able to:Identify the different types of tools and techniques availableApply change management successfullyReview what to look for when applying business case thinking to Root Cause AnalysisDevelop a process to systematically approach problems Problem determination skills cannot be acquired by reading a book. They mostly come from experience. After this course, you will have a general understanding of a structured problem determination approach, which you can then apply in your daily work. RCA Foundation Concepts and Objectives Section Learning Objectives Discuss Definitions ? IT Perspective Discuss What is a problem and why do they exist? Exercise 1a: Why is RCA important What is Root Cause? RCA Benefits and Approaches Exercise 1b: Why are multiple approaches important? Event and Casual Analysis Exercise 1c: Apply Event and Causal Analysis Event and Causal Analysis: Exercise 1c Worksheet RCA Tools for each approach Exercise 1D: Prepare for Case Study Section Summary and Conclusions Enhance Use of RCA Tools Why use a Particular Method Tool: Change Analysis Change Analysis Examples Exercise 2a: Apply Change Analysis Exercise 2b: Change Analysis Worksheet Tool: How to Resolve Conflict Tool: 5 Why?s Example Learning Management Problem Exercise 2b: Apply 5 Why?s Sequence-of-Events Exercise 2b: Worksheet Tool: Cause and Effect Exercise 2c: Apply Cause and Effect Exercise 2c: Cause and Effect Worksheet Tool: Fault Tree Analysis Why do we use Fault Tree Analysis? How does it work? Fault Tree Diagram Symbols Example #1 of FTA: Car Hits Object Exercise 2D: Apply Fault Tree Analysis Tool: Failure Modes and Effects Analysis (FMEA) Example: Failure Modes and Effects Analysis Exercise 2E: Apply FMEA Tool: Design / Application Review Exercise 2d: Apply Design/Application Review Section summary & conclusions Problem Resolution & Prevention Section Objectives The Secret of Solving Problems A Note about Statistical Control A Note about Fire Fighting Technique: Business Process Mapping Example: IGOE Exercise 3A: Problem as IGOE Exercise 3A: IGOE Template Technique: Lean Six Sigma and DMAIC Lean Six Sigma Benefits Exercise 3B: Apply Lean Six Sigma Importance of Understanding the Business Process The Business Process Mandate Technique: Process Modeling Graphical Notation Standard (BPMN) What is Business Process Modeling Notation (BPMN)? Benefits of BPMN Basic Components of BPMN Exercise 3C: Use BPMN to Document a Current State Technique: Business Process Maturity Model Five Levels of Maturity Exercise 3D: Appraise Business Process Maturity Level Section Summary and Conclusions Capability Improvement for RCA Section Learning Objectives Steps in Disciplined Problem Solving RCA as a RCA Process Key RCA Role Considerations Exercise 4A: Apply RCA to RCA Process Sustainable RCA Improvement Organizational Units Process Area Goals, Practices Specific and General Practices Specific Practice Examples Software Maturity Survey Exercise 4B: Apply Strengths, Weakness, Opportunities and Threats (SWOT) to RCA SWOT Analysis Worksheet Recognize the importance of the Change Management component in your RCA implementation Using the ADKAR Model to Communicate Change Review ADKAR© Model ? Awareness of the need for change Desire to participate and support the change Knowledge on how to change Ability to implement required skills and behaviors Reinforcement to sustain the change Exercise 4C: Create an Ability Checklist The ADKAR Model: Reinforcement Exercise 4D: Find two examples of how ADKAR will be different Section Summary and Conclusions Course Summary & Conclusions Plan the Proposal and Business Case Example: 1 Page Business Case Exercise 5A: Creating Action Plans Resource Guide Questions Additional course details: Nexus Humans BA17 - Advanced Root Cause Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA17 - Advanced Root Cause Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for both novice and experienced project managers, managers, schedulers, and other project stake holders who need to incorporate the discipline of project management with Microsoft Project 2019. Overview Understand the discipline of project management as it applies to using Microsoft Project 2019. Create a Work Breakdown Structure. Identify Task Types & Relationships. Define Resources within Project. Make Work Package Estimates. Create an Initial Schedule. Create a Resource Leveled Schedule. Create Projects from templates, Excel files. Create Global templates. Create formulas and graphical indicators. The steps to record a macro. Format Output and Print Reports. Integrate Multiple Projects. Set up a Project with a Calendar, Start date, and scheduling method. Understand Manually Schedule vs. Auto Schedule. Manage multiple projects. Be able to create a master project list with shared resources. This three-day instructor-led course is intended for individuals who are interested in expanding their knowledge base and technical skills about Microsoft Project. The course begins with the basic concepts and leads students through all the functions they?ll need to plan and manage a small to medium-size project, including how to level resources and capture both cost and schedule progress. 1 - Introduction to Microsoft Project Describe how Project relates to the discipline of Project management. Learn what the new features are in Project 2019. Navigate to the primary views available using the Ribbon. Choose Views that display task, resource, or assignment information. Select table within views to change the information that is available to see and edit. Relate the features of Project to the 5 steps for building a plan in Project. Learn new accessibility features in Project 2 - A Quick and Easy Overview of Managing with Project Create a new project and prepare it for data entry. Enter project tasks. Sequence the tasks. Define resources. Estimate Task duration and assign resources. Baseline the project. Track project progress. 3 - Setting Up a Project Use multiple methods to create a new project from an Excel file and a SharePoint Tasks list. Establish one or more calendars to constrain resource availability. Configure Project to calculate the schedule from the Start Date forward, or from the Finish Date backward. 4 - Manually Schedule vs. Auto Schedule Students practice switching tasks between Manually Schedule and Auto Schedule modes. By switching modes, students learn the impact made on the project schedule and the individual tasks. 5 - Creating a Work Breakdown Structure Build and use summary and subordinate tasks. Understand and use milestones. Develop WBS Outlines. Assign completion criteria. Evaluate the WBS. Understand and use WBS templates. 6 - Identifying Task Relationships Understand the different types of task relationships. Understand and use various methods to create relationships. Determine and display task sequence. Understand and use lag, lead, and delay. Understand the new feature of Task Paths. 7 - Defining Resources within Project Define resource types. Define individual resources that will be used on the project. Record the cost (s) of using each type of resource. Record the limit of availability for each type of resource by establishing a resource calendar and defining the maximum units of that resource. 8 - Making Work Package Estimates Enter estimates for duration and costs for each task. Distinguish between task types and describe when each is appropriate. Describe the relationship between work, units, and duration. Describe the way Effort Driven scheduling is affected by work, units, and duration. Assign tasks to resources using the Team Planner view. 9 - Creating an Initial Schedule Calculate float and identify a project?s critical path. Understand and identify task constraints. Create milestones. Use the Task Inspector to troubleshoot the initial schedule. 10 - Create a Resource Leveled Schedule Adjust a project schedule to account for limited people and other resources. View the overall cost and schedule of a project. Identify resources that have been overallocated for a project schedule. Use multiple ways to adjust tasks and assignments to remove over allocation for any resource. 11 - Managing the Project Learn how to set a baseline. Lean how to enter and track project performance data. Learn how to apply different tracking methods. Learn how to perform a variance analysis on a project. Learn how to Reschedule Work Learn how to inactivate tasks Learn how to synch projects to SharePoint 12 - Formatting Output and Printing Reports Print Views Formats Sorting Filtering Grouping Custom Fields Reporting Other File Formats 13 - Managing Multiple Projects Learn how to use common resources among multiple projects. Learn how to link tasks between multiple projects. Learn how to create a consolidated view of multiple projects. 14 - Advanced Topics Learn how to customize the Ribbon and the Quick Access Toolbar. Learn how to customize WBS numbering. Learn the concepts of Formulas and Graphical indicators. Learn the purpose of the Global template and Organizer. Learn how to record a Macro.

Duration 3 Days 18 CPD hours This course is intended for The ideal audience for the RPA and UiPath Boot Camp is beginners in the field of RPA and individuals in roles such as developers, project managers, operation analysts, and tech enthusiasts looking to familiarize themselves with automation technologies. It's also perfectly suited for business professionals keen on understanding and implementing automated solutions within their organizations to optimize processes. Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, with extensive practical exercises designed to reinforce fundamental skills, concepts and best practices taught throughout the course. Working in a hands-on learning environment, led by our Automation Learning expert instructor, students will explore: Gain a thorough understanding of Robotic Process Automation (RPA) and its applications using UiPath, setting a solid foundation for future learning and application. Learn to record and play in UiPath Studio, a key skill that enables automating complex tasks in a user-friendly environment. Master the art of designing and controlling workflows using Sequencing, Flowcharting, and Control Flow, helping to streamline and manage automation processes effectively. Acquire practical skills in data manipulation, from variable management to CSV/Excel and data table conversions, empowering you to handle data-rich tasks with confidence. Develop competence in managing controls and exploring various plugins and extensions, providing a broader toolkit for handling diverse automation projects. Get hands-on experience with exception handling, debugging, logging, code management, and bot deployment, fundamental skills that ensure your automated processes are reliable and efficient. How to deploy and control Bots with UiPath Orchestrator The Hands-on Natural Language Processing (NLP) Boot Camp is an immersive, three-day course that serves as your guide to building machines that can read and interpret human language. NLP is a unique interdisciplinary field, blending computational linguistics with artificial intelligence to help machines understand, interpret, and generate human language. In an increasingly data-driven world, NLP skills provide a competitive edge, enabling the development of sophisticated projects such as voice assistants, text analyzers, chatbots, and so much more. Our comprehensive curriculum covers a broad spectrum of NLP topics. Beginning with an introduction to NLP and feature extraction, the course moves to the hands-on development of text classifiers, exploration of web scraping and APIs, before delving into topic modeling, vector representations, text manipulation, and sentiment analysis. Half of your time is dedicated to hands-on labs, where you'll experience the practical application of your knowledge, from creating pipelines and text classifiers to web scraping and analyzing sentiment. These labs serve as a microcosm of real-world scenarios, equipping you with the skills to efficiently process and analyze text data. Time permitting, you?ll also explore modern tools like Python libraries, the OpenAI GPT-3 API, and TensorFlow, using them in a series of engaging exercises. By the end of the course, you'll have a well-rounded understanding of NLP, and will leave equipped with the practical skills and insights that you can immediately put to use, helping your organization gain valuable insights from text data, streamline business processes, and improve user interactions with automated text-based systems. You?ll be able to process and analyze text data effectively, implement advanced text representations, apply machine learning algorithms for text data, and build simple chatbots. What is Robotic Process Automation? Scope and techniques of automation Robotic process automation About UiPath The future of automation Record and Play UiPath stack Downloading and installing UiPath Studio Learning UiPath Studio Task recorder Step-by-step examples using the recorder Sequence, Flowchart, and Control Flow Sequencing the workflow Activities Control flow, various types of loops, and decision making Step-by-step example using Sequence and Flowchart Step-by-step example using Sequence and Control flow Data Manipulation Variables and scope Collections Arguments ? Purpose and use Data table usage with examples Clipboard management File operation with step-by-step example CSV/Excel to data table and vice versa (with a step-by-step example) Taking Control of the Controls Finding and attaching windows Finding the control Techniques for waiting for a control Act on controls ? mouse and keyboard activities Working with UiExplorer Handling events Revisit recorder Screen Scraping When to use OCR Types of OCR available How to use OCR Avoiding typical failure points Tame that Application with Plugins and Extensions Terminal plugin SAP automation Java plugin Citrix automation Mail plugin PDF plugin Web integration Excel and Word plugins Credential management Extensions ? Java, Chrome, Firefox, and Silverlight Handling User Events and Assistant Bots What are assistant bots? Monitoring system event triggers Monitoring image and element triggers Launching an assistant bot on a keyboard event Exception Handling, Debugging, and Logging Exception handling Common exceptions and ways to handle them Logging and taking screenshots Debugging techniques Collecting crash dumps Error reporting Managing and Maintaining the Code Project organization Nesting workflows Reusability of workflows Commenting techniques State Machine When to use Flowcharts, State Machines, or Sequences Using config files and examples of a config file Integrating a TFS server Deploying and Maintaining the Bot Publishing using publish utility Overview of Orchestration Server Using Orchestration Server to control bots Using Orchestration Server to deploy bots License management Publishing and managing updates

Duration 3 Days 18 CPD hours This course is intended for The intended audience for this course is experienced web developers who are new to User Experience (UX) and Responsive Design principles. These professionals typically have a solid understanding of front-end development technologies such as HTML, CSS, and JavaScript but seek to expand their skillset to create more user-centric, adaptable, and accessible web experiences. Roles that would benefit from this course include: Front-end Web Developers Full-stack Developers Web Designers Team Leads and Project Managers Freelance Web Developers Overview Working in a hands-on learning environment led by our expert UX coach, you'll learn to: Understand and apply UX principles and user-centered design processes: Participants will learn to identify the needs and preferences of users, create user personas, and apply UX best practices to develop intuitive, user-friendly web experiences. Design and implement responsive web layouts: Participants will gain the skills to create fluid grid layouts, use flexible images, and apply media queries to design web pages that adapt seamlessly across various devices and screen sizes. Optimize web performance for responsive designs: Participants will learn techniques to improve website performance, including image optimization, responsive images, and minification and concatenation of assets, ensuring a fast and smooth user experience across devices. Implement accessible web designs: Participants will understand the importance of accessibility in web design and learn to apply WCAG principles and accessible design patterns to create websites that are usable by a wide range of users, including those with disabilities. Collaborate effectively with designers, developers, and stakeholders: Participants will gain insights into design collaboration and handoff processes, enhancing their ability to communicate design decisions, provide and receive feedback, and work efficiently with team members and clients. In today's fast-paced digital world, user-centric and adaptable websites are no longer a luxury ? they're a necessity. By embracing UX and responsive design, you'll unlock the potential to elevate your websites, boosting user satisfaction and engagement. This, in turn, leads to higher conversion rates and a stronger online presence for your clients or organization, as well as better collaboration within your team, bridging the gap between designers, developers, and stakeholders.UX Design & Responsive Design for Experienced Web Developers is a three day, engaging hands-on workshop designed to equip you with the latest skills and best practices in User Experience (UX) and Responsive Web Design required to create seamless, user-friendly websites that adapt effortlessly across devices. This course will immerse you in the latest skills, best practices, and hands-on activities, empowering you to create exceptional, accessible websites that excel across devices and captivate users. Throughout the program you?ll explore the fundamentals of UX and responsive design, including user-centered design processes, mobile-first and desktop-first approaches, and design techniques for various devices and screen sizes. You'll gain practical experience creating responsive layouts, optimizing performance, and implementing accessible web designs, all while leveraging popular frameworks and design tools. You'll also gain valuable insights into performance optimization, accessibility, and collaboration strategies, ensuring you have the complete toolkit to excel in your field.By the end of this workshop, you?ll have gained a solid understanding of UX and responsive design principles, as well as hands-on experience in applying these concepts to real-world projects. You?ll be able to create more user-friendly, responsive, and accessible websites, and collaborate more effectively with your design and development teams. Introduction to UX and Responsive Design: Understanding User Experience What is UX? Importance of UX in web development UX principles and best practices User-centered design process Responsive Web Design Basics What is Responsive Web Design? Importance of Responsive Design in modern web development Fluid grid layout, flexible images, and media queries Hands-on Activity: Creating a Responsive Layout Designing a simple responsive layout using HTML, CSS, and media queries Breakdown and explanation of the code Testing responsiveness across different devices Mobile-first vs. Desktop-first Approaches Pros and cons of each approach Deciding which approach to use Designing for Different Devices and Screen Sizes Common breakpoints and device considerations Accessibility and usability across devices Typography, color, and other design elements in responsive design Hands-on Activity: Designing for Different Devices Modifying the previously created responsive layout to optimize for various devices Discussion and feedback on designs Advanced UX and Responsive Design Techniques: UX Research and Testing Importance of UX research Usability testing and user feedback A/B testing and heatmaps Navigation and Information Architecture Designing effective and user-friendly navigation Organizing content and information Common navigation patterns in responsive design Hands-on Activity: Designing Navigation for Responsive Websites Adding navigation elements to the previously created responsive layout Testing navigation on different devices and screen sizes Discussion and feedback on navigation designs Responsive Web Design Frameworks and Tools Overview of popular frameworks (Bootstrap, Foundation, etc.) Pros and cons of using frameworks Introduction to design tools (Sketch, Figma, Adobe XD) Hands-on Activity: Exploring Frameworks and Tools Experimenting with a chosen framework or design tool Redesigning the responsive layout using the selected framework/tool Sharing experiences and discussing the benefits and drawbacks UX and Responsive Design Best Practices: Design Patterns and UI Components Common design patterns in responsive web design Designing reusable UI components Consistency and usability in UI components Performance Optimization Importance of performance in responsive design Image optimization and responsive images Minification and concatenation of assets Hands-on Activity: Optimizing Performance (1.5 hours) Applying performance optimization techniques to the responsive layout Testing the improvements in performance Sharing results and discussing best practices Accessibility in UX and Responsive Design Importance of accessibility in web design Accessibility principles (WCAG) Accessible design patterns and techniques Hands-on Activity: Evaluating and Improving Accessibility Assessing the accessibility of the responsive layout Implementing accessibility improvements Testing and discussing the results Design Collaboration and Handoff Collaborating with designers, developers, and stakeholders Effective communication and documentation Design handoff tools and techniques Hands-on Activity: Simulating Design Handoff Participants will work in pairs to simulate a design handoff Reviewing, discussing, and providing feedback on each other's responsive layouts Sharing experiences and lessons learned