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Are you ready to advance your career in business management? With this exclusive Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Operations Management course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose This Operations Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Operations Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Course curriculum of Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Requirements There are no specific requirements for this Operations Management course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Embarking on a journey towards professional fulfilment and personal growth, the 'Level 3 Career Coaching Diploma' emerges as a beacon for those seeking to master the art of guiding others in their career paths. This comprehensive program, weaving through the intricacies of career coaching, offers an in-depth exploration into the multifaceted role of a career coach. From the foundational understanding in 'Introduction To Career Coaching' to the critical insights into 'Ethical Aspects Of Coaching And Mentoring', this course is meticulously designed to equip aspiring career coaches with a wealth of knowledge. The curriculum delves further, covering essential aspects like 'Effective Communication Skills' and 'Management Skills', ensuring that each participant emerges well-versed in the art of influencing and motivating career seekers. As one traverses through the modules, they encounter the heart of career coaching - understanding and empowering the career seeker. Modules like 'The Coach/Client Relationship' and 'Motivating Your Clients' are pivotal in shaping coaches who can tailor their approach to individual needs, a skill highly sought after in career coach London and beyond. The course's alignment with the standards of the national careers service amplifies its relevance and applicability in the UK context, making it an indispensable tool for those aiming to excel as career coaches in the UK. Completing this diploma not only signifies the acquisition of theoretical knowledge but also symbolises a readiness to impact lives. Graduates emerge as career coaches equipped to navigate the diverse and dynamic landscape of career development, ready to make a meaningful difference in the lives of career seekers across the nation. Learning Outcomes: Develop a robust understanding of the foundational principles of career coaching. Gain proficiency in ethical coaching and mentoring practices. Master effective communication and personal skills for impactful coaching. Acquire advanced management and functional skills for career development facilitation. Understand the essentials of UK employment law relevant to career guidance. Why buy this Career Coaching? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Level 3 Career Coaching Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Career Coaching course for? Individuals aspiring to become professional career coaches. Career advisors seeking to deepen their knowledge and skillset. HR professionals aiming to specialize in career development within organizations. Educational professionals interested in guiding students towards career choices. Entrepreneurs who wish to offer career coaching services. Prerequisites This Level 3 Career Coaching Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 3 Career Coaching Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Independent Career Coach: £30,000 - £50,000 per annum HR Career Development Specialist: £35,000 - £55,000 per annum Educational Career Advisor: £27,000 - £40,000 per annum Corporate Career Coach: £40,000 - £60,000 per annum Career Coaching Consultant: £45,000 - £70,000 per annum Senior Career Strategist in Corporations: £50,000 - £75,000 per annum Course Curriculum Module 01: Introduction To Career Coaching Introduction To Career Coaching 00:24:00 Module 02: The Career Seeker The Career Seeker 00:21:00 Module 03: Ethical Aspects Of Coaching And Mentoring Ethical Aspects Of Coaching And Mentoring 00:31:00 Module 04: Coaching And Mentoring Models Coaching And Mentoring Models 01:02:00 Module 05: Motivating Your Clients Motivating Your Clients 00:17:00 Module 06: The Coach/Client Relationship The Coach/Client Relationship 00:19:00 Module 07: Effective Communication Skills Effective Communication Skills 00:22:00 Module 08: Personal Skills Personal Skills 00:21:00 Module 09: Management Skills Management Skills 00:21:00 Module 10: Functional Skills Functional Skills 00:26:00 Module 11: Essential UK Employment Law Essential UK Employment Law 00:35:00 Assignment Assignment - Level 3 Career Coaching Diploma 00:00:00

Starting a journey through the 'Career Coaching Level 3 Course' is akin to unlocking a treasure trove of career-transforming knowledge. Imagine yourself at the helm of a ship, navigating the vast ocean of professional possibilities. The course, structured in 11 comprehensive modules, begins with an enlightening introduction to career coaching, setting the stage for what lies ahead. As you progress, you'll explore the psyche and aspirations of career seekers, delving into the ethical quandaries of coaching and mentoring. By understanding diverse coaching models, you can tailor your approach to each unique individual. The heart of this course lies in fostering motivational skills and nurturing the coach-client relationship - essential elements for catalyzing career growth. Communication, often the cornerstone of successful coaching, is explored in depth, ensuring you can convey ideas and feedback with clarity and empathy. Further, the course is open to the pragmatic aspects of career coaching, covering personal, management, and functional skills. These modules are critical in shaping well-rounded coaches who can address a variety of professional scenarios. Culminating with an essential overview of UK employment law, the course ensures you're not just inspiring but also informed and able to guide with an awareness of legal frameworks. This comprehensive journey through the course guarantees that you emerge not just as a coach but as a beacon of guidance in the professional world, ready to illuminate paths and empower career aspirations. Learning Outcomes Acquire mastery in identifying and nurturing the ambitions and talents of career seekers. Develop an ethical compass for coaching, ensuring integrity in all professional interactions. Gain proficiency in various coaching and mentoring models, enabling a flexible and tailored approach. Enhance communication skills, crucial for effective coaching and client relationships. Understand the complexities of UK employment law, essential for providing informed and lawful guidance. Why buy this Career Coaching Level 3 Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Career Coaching Level 3 Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Career Coaching Level 3 Course course for? Individuals aspiring to become professional career coaches. HR professionals seeking to deepen their coaching skills. Managers and leaders aiming to improve their mentoring capabilities. Educators and trainers looking to enhance their career guidance strategies. Career advisors desiring a comprehensive understanding of coaching dynamics. Prerequisites This Career Coaching Level 3 Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Career Coaching Level 3 Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Career Coach: £30,000 - £45,000 per annum Human Resources Manager: £35,000 - £50,000 per annum Training and Development Officer: £25,000 - £40,000 per annum Corporate Trainer: £30,000 - £45,000 per annum Life Coach: £25,000 - £50,000 per annum Employment Law Advisor: £30,000 - £45,000 per annum Course Curriculum Module 01: Introduction to Career Coaching Introduction to Career Coaching 00:24:00 Module 02: The Career Seeker The Career Seeker 00:21:00 Module 03: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:31:00 Module 04: Coaching and Mentoring Models Coaching and Mentoring Models 01:02:00 Module 05: Motivating Your Clients Motivating Your Clients 00:17:00 Module 06: The Coach/Client Relationship The Coach/Client Relationship 00:19:00 Module 07: Effective Communication Skills Effective Communication Skills 00:22:00 Module 08: Personal Skills Personal Skills 00:21:00 Module 09: Management Skills Management Skills 00:21:00 Module 10: Functional Skills Functional Skills 00:26:00 Module 11: Essential UK Employment Law Essential UK Employment Law 00:35:00 Assignment Assignment - Accredited level 3 Diploma in Career Coaching 00:00:00

Dive into the intricate realm of understanding and supporting young minds with our Child and Adolescent Counselling course. Unveil the nuances of child development in Module 02, exploring the factors that intricately shape cognitive, social, and emotional dimensions in Modules 03 to 06. Delve into the kaleidoscope of counselling theories in Modules 07 and 08, laying the foundation for adept therapeutic practices. Navigate through the challenging landscape of childhood psychiatric disorders in Module 09, and equip yourself with the skills to counsel children and adolescents effectively in various settings. Learning Outcomes Grasp the essence of counselling and the pivotal role of counsellors in Module 01. Gain profound insights into the intricacies of child development and the factors shaping it. Understand theories and models of counselling, empowering you to provide effective support. Explore childhood and adolescent psychiatric disorders, equipped with strategies for intervention. Develop communication skills and empathy crucial for fostering a supportive counselling environment. Why choose this Child and Adolescent Counselling course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Child and Adolescent Counselling course for? Aspiring counsellors dedicated to understanding and guiding the younger generation. Educators seeking insights into child and adolescent psychology for a more holistic approach. Parents aiming to enhance their communication and support skills for the well-being of their children. Mental health advocates passionate about making a positive impact on young lives. Professionals in fields related to child and adolescent welfare, such as social workers. Career path Child and Adolescent Counsellor: £25,000 - £40,000 School Counsellor: £30,000 - £45,000 Youth Mental Health Worker: £28,000 - £38,000 Family Support Worker: £22,000 - £32,000 Educational Psychologist: £35,000 - £60,000 Community Outreach Coordinator: £28,000 - £40,000 Prerequisites This Child and Adolescent Counselling does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Child and Adolescent Counselling was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Counselling and Counsellors Counselling and Counsellors 00:13:00 Module 02: Understanding Child Development Understanding Child Development 00:54:00 Module 03: Factors That Influence Development Factors That Influence Development 00:36:00 Module 04: Cognitive Development Cognitive Development 00:25:00 Module 05: Social and Emotional Development Social and Emotional Development 00:43:00 Module 06: Personality and Intellectual Development in Children Personality and Intellectual Development in Children 00:36:00 Module 07: Theories and Models of Counselling (Part 1) Theories and Models of Counselling (Part 1) 00:16:00 Module 08: Theories and Models of Counselling (Part 2) Theories and Models of Counselling (Part 2) 00:18:00 Module 09: Childhood and Adolescent Psychiatric Disorders Childhood and Adolescent Psychiatric Disorders 00:25:00 Module 10: Counselling Children and Adolescents in Schools Counselling Children and Adolescents in Schools 00:23:00 Module 11: Legal, Cultural and Ethical Issues in Professional Counselling Legal, Cultural and Ethical Issues in Professional Counselling 00:16:00 Module 12: Counselling Stress and Anxiety Disorders Counselling Stress and Anxiety Disorders 00:32:00 Module 13: Counselling Trauma and Substance Abuse Counselling Trauma and Substance Abuse 00:20:00 Module 14: Counselling Mood Disorders and Depression Counselling Mood Disorders and Depression 00:27:00 Module 15: Counselling Eating & Sleeping Disorders Counselling Eating & Sleeping Disorders 00:49:00 Module 16: Counselling Self-Harm and Suicide Counselling Self-Harm and Suicide 00:21:00 Module 17: Communication Skills and Empathy in Counselling Communication Skills and Empathy in Counselling 00:19:00

Tired of browsing and searching for a Public Services course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Public Services bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Public Services course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Public Services and help you along your learning journey. Advanced audio-visual learning modules of these Public Services courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Public Services, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Public Services Bundle Consists of the following Premium courses: Course 01: Customer Relationship Management Course 02: Office Administration Certificate Course 03: Minute Taking Essentials Level 2 Course 04: Professional Telephone Receptionist Course Course 05: Operations Management Course 06: Paralegal Course 07: Level 3 Tax Accounting Course 08: Document Control Course 09: GDPR Data Protection Level 5 Course 10: Workplace Confidentiality Course 11: Report Writing Course 12: Touch Typing Essentials Course 13: Public Speaking and Presentation Skill Course Course 14: Effective Communication Skills Enrol now in Public Services to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Public Services expertise and essential knowledge, which will assist you in reaching your goal. Curriculum Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Public Services bundle. Requirements Our Public Services course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Public Services expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This course is designed to equip participants with the knowledge and skills needed to excel as personal development coaches. It covers various aspects of coaching and mentoring, including ethical considerations and fundamental qualities of a coach. Participants will delve into life coaching methods, spiritual life coaching, NLP key themes, cognitive behavioral therapy, effective communication, personal and management skills, time management, presentation skills, motivation, and more. The course culminates in guidance on setting up as a coach. Learning Outcomes: Understand the role of a personal development coach and the principles of coaching and mentoring. Explore ethical considerations and establish fundamental qualities required for effective coaching. Learn life coaching methods and techniques to guide clients towards their goals. Gain insights into spiritual life coaching and its significance. Familiarize yourself with key themes of Neuro-Linguistic Programming (NLP) for effective communication. Develop an understanding of cognitive behavioral therapy and its application in coaching. Enhance personal, management, and organizational skills. Improve presentation skills and learn the art of motivation and mindset development. Why buy this Personal Development Coach Course?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Personal Development Coach Course you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Personal Development Coach Course course is ideal for Individuals aspiring to become personal development coaches. Professionals in the fields of counseling, psychology, or life coaching looking to enhance their skill set. Managers and leaders aiming to improve their coaching and communication skills. Anyone interested in personal growth and helping others reach their potential. Prerequisites This Personal Development Coach Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Personal Development Coach - Average Salary: £30,000 - £40,000 per year. Life Coach - Average Salary: £25,000 - £35,000 per year. Executive Coach - Average Salary: £40,000 - £50,000 per year. Leadership Development Coach - Average Salary: £35,000 - £45,000 per year. Wellness Coach - Average Salary: £25,000 - £35,000 per year. Course Curriculum Module 01: Introduction to Personal Development Coach Introduction to Personal Development Coach 00:17:00 Module 02: Introduction to Coaching and Mentoring Introduction to Coaching and Mentoring 00:25:00 Module 03: Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:34:00 Module 04: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:34:00 Module 05: Fundamental Qualities of a Coach Fundamental Qualities of a Coach 00:57:00 Module 06: Life Coaching Methods Life Coaching Methods 00:38:00 Module 07: Understanding Spiritual Life Coaching Understanding Spiritual Life Coaching 00:38:00 Module 08: Key Themes of NLP Key Themes of NLP 00:21:00 Module 09: Cognitive Behavioural Therapy Cognitive Behavioural Therapy 00:18:00 Module 10: Effective Communication Skills Effective Communication Skills 00:23:00 Module 11: Personal Skills Personal Skills 00:22:00 Module 12: Management Skills Management Skills 00:25:00 Module 13: Time Management Time Management 00:35:00 Module 14: Organisational Skills Organisational Skills 00:22:00 Module 15: Improvement of Presentation Skills Improvement of Presentation Skills 00:31:00 Module 16: Motivation and Mindset Motivation and Mindset 00:24:00 Module 17: Visualising Whole Life Goals Visualising Whole Life Goals 00:21:00 Module 18: Development of Personality Development of Personality 00:23:00 Module 19: Setting Up as a Coach Setting Up as a Coach 00:24:00 Assignment Assignment - Personal Development Coach Course 00:00:00

Level 7 Leadership and Management Online Training This Level 7 Leadership and Management will help you advance your career by providing you with the most up-to-date leadership and management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this Level 7 Leadership and Management course. This course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Level 7 Leadership and Management, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this course to learn how to improve your leadership and management skills. Courses are included in this Level 7 Leadership and Management Course 01: Level 7 Leadership and Management Course 02: Level 7 Life Coaching Course 03: Level 7 Diploma in Facilities Management Course 04: Level 5 Diploma in Business Analysis Course 05: Level 5 Negotiation Skills Course 06: Level 5 Retail Management Course 07: Level 4 Time Management Course 08: Level 3 Business Administration Course 09: Level 2 Diploma in Business Administration Course 10: Communication Skills Course 11: Networking Skills Training [ Note: Free PDF certificate as soon as completing the Level 7 Leadership and Management course ] Level 7 Leadership and Management Training Detailed course curriculum of the Level 7 Leadership and Management Course Module 01: Understanding Management and Leadership Module 02: Leadership over Yourself Module 03: Creativity and Innovation Module 04: Leadership and Teambuilding Module 05: Motivation and People Management Module 06: Communication and Leadership Module 07: Presentation, One-to-one Interview and Meeting Management Module 08: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Assessment Method of Level 7 Leadership and Management After completing each module of the Level 7 Leadership and Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 7 Leadership and Management After completing the MCQ/Assignment assessment for this Level 7 Leadership and Management course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Level 7 Leadership and Management Online Training This Level 7 Leadership and Management course is for anyone serious about their professional development. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Level 7 Leadership and Management course. Requirements Level 7 Leadership and Management Training There are no specific requirements for this Level 7 Leadership and Management course because it does not require any advanced knowledge or skills. Career path Level 7 Leadership and Management Online Training Certificates Certificate of completion Digital certificate - Included

Overview: As a Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skills. Therefore, to make your career journey a successful one, we designed this Customer Service Representative bundle as a one-stop solution for you. To cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle. Our Customer Service Representative package, with the latest digital study materials and innovative learning methods, will give you in-depth knowledge of this domain. You will dive deep into the Customer Service Representative core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest. This 20-in-1 Ultimate Customer Service Representative bundle consists of the following Courses: Course 01: Retail Management Course 02: Certificate in Purchasing and Procurement Course 03: Supply Chain Management Course 04: Merchandising Course 05: Visual Merchandising Diploma Course 06: Operations Management Course 07: Product Management Course 08: Digital Product Management Course 09: Facilities Management Diploma Course 10: Strategic Business Management - Online Diploma Course Course 11: Business Intelligence Analyst Course Course 12: Customer Relationship Management Course 13: Store Assistant Course 14: Fundamentals of Business Analysis Course 15: Strategic Planning and Analysis for Marketing Course 16: Commercial Management Course 17: Sales Skills Course 18: Financial Management Course 19: Purchase Ledger Course 20: Business Plan Learning Outcomes of Customer Service Representative Bundle: This career-oriented Customer Service Representative bundle will help you to Gain the ability to excel in the role of Customer Service Representative Know your responsibilities as a Customer Service Representative and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as a Customer Service Representative Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers Why Choose this Customer Service Representative Bundle? FREE Customer Service Representative CPD-accredited certificate Get a free student ID card with Customer Service Representative training (£10 applicable for international delivery) Lifetime access to the Customer Service Representative course materials The Customer Service Representative program comes with 24/7 tutor support Get instant access to this Customer Service Representative course Learn Customer Service Representative training from anywhere in the world The Customer Service Representative training is affordable and simple to understand The Customer Service Representative training is entirely online So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Customer Service Representative bundle. Who is this Customer Service Representative course for? Anyone from any background can enrol in this Customer Service Representative bundle. Requirements This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones. Career path Having this Customer Service Representative expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Representative) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Receptionist Skills 2021- Overview Did you know? In the UK, 70% of first impressions of a company are formed at the reception desk. That's YOU holding the key to building trust and setting the tone for every interaction. But are you ready to unlock your full potential as a receptionist? Our Receptionist Skills 2021 course equips you with the skills and knowledge to become an excellent receptionist, the backbone of your company's success. In this Receptionist Skills 2021 course, you will learn to craft a killer CV and cover letter and project unwavering professionalism, reflecting your company's brand values like a pro. In this course, you will learn the ins and outs of mail services, shipping, and travel arrangements, including business travel, hotel reservations, and international travel within the UK context. Our Receptionist Skills 2021 course will assist you in developing excellent telephone etiquette, telephone skills, and voice-mail courtesy, enabling you to communicate professionally and efficiently with clients, colleagues, and superiors. Moreover, you will gain expertise in time management, enabling you to easily handle multiple tasks, appointments, and responsibilities, contributing to a more organized and productive workplace. Furthermore, you will develop the ability to confidently create various business documents and official reports, including their proper structure, editing, and proofreading, to maintain professionalism in written communication. As you move through the Receptionist Skills 2021 course, you will become proficient in organizing meetings and conferences, including scheduling, logistics, and communication, to facilitate successful events in the UK business environment. At the end part of the course, you will acquire the skills to manage invoices & petty cash.  Enrol today and unlock your receptionist superpowers with our Receptionist Skills 2021 course.  Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:28:00 Module 2: Business Telephone Skills Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 5: Travel Arrangements Travel Arrangements 00:26:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:27:00 Module 7: Time Management Time Management 00:37:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 9: Business Writing Skills Business Writing Skills 00:42:00 Module 10: Organisational Skills Organisational Skills 00:27:00 Module 11: Communication Skills Communication Skills 00:27:00 Module 12: Customer Service Customer Service 00:18:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:48:00 Module 14: Invoicing/Petty Cash Invoicing/Petty Cash 00:29:00

Interact with people to earn good reputation as a Receptionist Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you. The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now! Course Highlights Professional Receptionist Skills Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Receptionist Skills Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Receptionist Skills Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Receptionist Skills Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Receptionist Skills Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Professional Receptionist Skills Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Microsoft Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:28:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Professional Receptionist Skills Diploma - Old Version Module 1: Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 01:00:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Interpersonal Skills Development Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Certified Microsoft PowerPoint for Beginners - Activities 00:00:00 Mock Exam Mock Exam- Professional Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Skills Diploma 00:30:00